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STRATEGIC PLAN
2011/2016
Revised December 15, 2011
Updated August 27, 2012
Bend Police Department
Strategic Plan
2011/ 2016
TABLE OF CONTENTS
1. Executive Summary
3. SWOT
4. Values
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Bend Police Department
Strategic Plan
2011/ 2016
EXECUTIVE SUMMARY
This strategic plan is built upon the plan of 2008. This plan encompasses a
three to five year view in order to provide opportunities, for the Bend Police
Department, to project possible futures and anticipate their impacts. The
structured, rational methodology enabled the police department to:
In November of 2011 the Bend Police Department created the Strategic Plan
Steering Committee. The purpose of this committee was to research, develop
and publish the police departments new strategic plan. This committee
combined 23 employees from various ranks, assignments and classifications.
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Phase I of the strategic plan was to identify our Strengths, Weaknesses,
Opportunities and Threats (SWOT).
Phase II of the strategic planning process was to gather data and input from
our committee and the department members. This information was collected,
correlated and formatted into a usable document.
Phase III of the plan focused on our strategic position. This included some
basic assumptions of future trends and incorporated the results of surveys
into future goals and objectives.
1. One of the primary challenges we will be faced with over the next
five years is the retention of resources and sustained funding. The
economic forecast is somewhat unstable. The University of the
Oregon Index of Economic Indicators produced in September of 2011
indicates a 50% possibility of a recession next year. This could
diminish general fund revenue further.
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3. Projected staffing growth may be hampered initially; however,
recovery looks to improve after 2014 according to the Oregon Officer
of Economic Analysis Economic & Revenue Outlook December
2011.
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Phase IV is to roll the plan out to the organization, the stakeholders, and the
community to ensure everyone has an understanding of the direction the
department is heading.
Phase V of the plan provides for tracking and accountability. The command
staff will monitor the plan by giving updates at quarterly staff meetings. This
will assist in tracking goals and objectives and provide for a means to update
and communicate information to the organization. Moreover, it allows for
the progression of the plan and ensures goals and benchmarks are being met.
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MISSION STATEMENT
Vision Statement
The Bend Police Department will create a safe and comfortable community
in which people can live, work and visit. We recognize employees are the
Departments most valuable resource and will strive to create a positive
working atmosphere where dedication and participation are encouraged. We
will serve the people of this community by striving for excellence in all we
do.
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SWOT Analysis
2011
Strengths Weaknesses
Opportunities Threats
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Values of BPD
SERVICE
INTEGRITY
FAIRNESS
CARING
PARTNERSHIP
We respect our community. Its members are our partners and we cannot be
effective without their active support and cooperation.
PROGRESSIVE
EXCELLENCE
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ORGANIZATION HISTORY and PROFILE
Located in Central Oregon at the eastern foothills of the Cascade Mountains,
Bend is an energetic city with a fast growing population of over 76,639.
Bend is noted for its scenic setting, year-round recreational activities and
growing economy. At an elevation of 3,625 feet, the city covers 32 square
miles. Farewell Bend, as it was once known, has come a long way since
settlers named the picturesque city in Central Oregon. The name was later
changed simply to "Bend" by the U.S. Postmaster. Bend incorporated in
1904 and twelve years later, Deschutes County was formed from the western
half of Crook County. Bend was at that time designated as the County Seat
of Deschutes County. Bend has grown from a simple lumber settlement, to
the thriving and vibrant urban center it is today with a rich cultural life.
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Goal I
Action Items:
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4. Increased utilization of Records Division Explore the
possibility of permanent or half time Desk Officer Position
/CSO
Develop a Job Description for a Desk Officer/CSO
Position
Implementation of a Phone Tree per Records Division
Review process for handling the issuance of animal
citations and Humane Society releases. (See also Goal 5)
Records Division facilitate sex offender registration
Records Division to sign off on Fix-it Ticket Citations
Objective #2:
Action Items:
Objective #3:
Action Items:
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knowledge and skills as it relates to criminal investigations
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Goal I: To Be More Proactive in our Approach to Policing
Objective #1: To increase available time officers have to be proactive during daily patrol
Year Action Item Person Responsible Start Date End Date Funding Comments
1* Implement On-Line Reporting Technology Beuschlein 5/1/2012 8/1/2012 OP Completed July 2012
1* Access through Web Site Technology Koester 5/1/2012 8/1/2012 OP Completed July 2012
1* to 3 Kiosk in Lobby Technology Beuschlein 5/1/2012 8/1/2012 NF Completed July 2012
1* Process for Handling Reports Darling 2/15/2012 3/1/2012 ER Completed July 2012
1* to 2 Training Porter 6/1/2012 7/15/2012 OP Completed July 2012
1* Develop Policy/SOP Porter OP Traing and RMS Proceedure
Sufficient. Complete July 2012
1* Record Management System Technology RMS Committee 1/1/2012 1/1/2012 OP Completed January 2012
1* Report writing in patrol vehicles Technology Beuschlein 3/1/2012 4/1/2012 OP Completed April 2012
1* to 2 Training Porter 2/1/2012 4/1/2012 OP Completed April 2012 / On-going
1* Expand duties of records division Angus 12/29/2011 ER In Progress / Eval RMS/New Hire
1* Implementation of phone tree Angus 12/29/2011 OP Complete
1* Processing sex offender registration Angus 12/29/2011 2/1/2012 OP Under Evaluation
1* Records division process fix-it-tickets Angus OP Under Evaluation
1 to 2 Desk Officer Position Darling 2/1/2012 7/1/2012 NF Determined N/A Due to Staffing
1 to 2 Explore the need for this position Darling 2/1/2012 5/1/2012 OP Determined N/A Due to Staffing
1 to 2 Develop a job description Darling 5/1/2012 5/15/2012 OP N/A
Objective #2: To utilize Information Technology (IT) as a force multiplier to increase officer discretionary time
1* Develop a committee for all IT proposals Beekman 12/1/2011 12/1/2011 ER Completed December 2011
1* to 2 Develop a comprehensive plan for impelmentation IT Committee 12/1/2011 8/1/2012 OP Completed / On-going
Objective #3: To enhance the Criminal Investigative Unit to provide more proactive support to idenified community needs
1* to 2 Develop a plan to enhance CIU Darling / Porter 12/1/2011 1/2/2012 OP On-going Implementation
1* to 2 Increase Coverage of days by CIU Porter 1/9/2012 4/1/2012 OP Completed
1* to 2 Develop mentorship program for supervisors Darling / Porter 12/1/2011 1/9/2012 OP Completed / On-going
1* to 4 Review need for additional supervisor for CIU Porter / Gregory 12/29/2011 1/1/2013 OP On-going Staffing Dependant
3 to 4 Explore the feasibility of having a poligrapher Porter / Gregory 1/2/2012 1/1/2013 NF
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
5=FY 15/16
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Goal II
Clear, consistent, and open communication at all levels is essential for the
Bend Police Department to flourish. Internal communication is not the
responsibility of one person, but for all employees. Rather than creating a
program to improve internal communications, the department must adopt a
philosophy of information sharing at all levels. Employees must be held
accountable for passing information up, down and laterally within the
organization.
Objective:
Action Items:
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5. To make it everyones responsibility to provide rumor control
department wide.
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Goal II: To Improve Department Internal Communications
Year Action Item Person Responsible Start Date End Date Funding Comments
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
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Goal III
Objective #1:
Action Items:
Objective #2:
Action Items:
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2. Review the feasibility of increasing the unit
Objective #3
Objective #4
2. Standardized purchases
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Goal III: To Improve Efficiencey and Control
Objective #1: To better define roles of responsibility, set standards of performance, and increase productivity through accounatibility
Year Action Item Person Responsible Start Date End Date Funding Comments
1* to 2 Creation of a patrol corporal postioion Darling / Porter 6/1/2012 9/10/2012 ER Completed 9/10/2012
1* to 2 Revamp Performance Evaluation Process Carney / Kindel 1/1/2012 OP Completed /Min. Standards
1* to 2 Revamp Promotional Process Porter / Stenkamp 5/1/2012 7/15/2012 OP On-going
1* Explore options for cetralization of all purchasing Jacobs/Morse/Fields 12/20/2011 12/20/2011 OP This objective is complete.
1* Standardize purchases Jacobs/Morse/Fields 12/20/2011 12/20/2011 OP
1* Develop job description Jacobs/Morse/Fields NA NA OP
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
5=FY 15/16
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Goal IV
Objective #1:
Action Items:
Objective #2
Action Items:
Objective #3
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Development of a succession planning program
Action Items:
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Goal IV: To Provide Appropriate Training in All Divisions
Objective #1: To identify training needs of all divisions and provide training appropriately and within budget
Year Action Item Person Responsible Start Date End Date Funding Comments
Objective #2: To identify training needs of specilaty areas and provide appropriate training within budget
1* to 5 Identify the positions in need of specialized training Darling / Porter/ Stenkamp 7/1/2012 OP In Progress / On-going
1* to 5 Plan for replacement for specialized positions Darling / Porter/ Stenkamp 7/1/2012 OP In Progress / On-going
1* to 5 Develop a timeline to address known movement Darling / Porter/ Stenkamp 7/1/2012 OP Retirement / Advancement
In Progress / On-going
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
5=FY 15/16
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Goal V
Objective #1:
Action Items:
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Goal V: Identify Ways to Recover Revenue
Objective #1: To identify areas where to the deparment may recover revenue due to expenditures which are not directly related to operations
Year Action Item Person Responsible Start Date End Date Funding Comments
1* to 2 Review contract with the Humane Society Darling 12/5/2012 7/20/2012 OP Completed new Contract
1* to 2 Explore possible licensing fees for pets Darling 12/5/2012 OP In Progress
1* to 2 Explore possible revenue through hosting training Porter / Koester 12/5/2012 OP On-going
1* to 2 Evaluation of fee schedule for reports and printing Angus 12/2/2012 4/1/2012 OP Completed
1* to 2 Evaluation of a self supporting Grant Writing PositonMuirhead 7/1/2012 OP Not Started
1* to 2 Alarm Ordinance Review and Outsourse Darling 12/12/2011 NF On-going / Revisit Spring
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
5=FY 15/16
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Goal VI
Objective #1:
Action Items:
Objective #2
Action Items:
Action Items:
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information officer. This position would act as the
contact point for our agency and coordinate
interviews, press releases and Public Service
Announcements
Objective #4
Action Items:
1. Identify how to better educate the vast community on
police procedures and challenges
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Goal VI: Increase Positive Public/Community Interactions
Objective #1: To increase positive interaction between police officers and the public
Year Action Item Person Responsible Start Date End Date Funding Comments
Objective #3: To enhance communications and proved for information dissemination, education as well as informational, amongst our community
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
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Goal VII
Objective #1:
Partner with local stakeholders to determine the best, most cost efficient
technology for use in a next generation communications system; compute
the cost of deploying and operating the system, and recommend a
governance and operational model for the partnership.
Action Items:
4. Identify costs
Objective #2:
Action Items:
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6. Identify needed partnerships; create MOUs and
agreements to support those partnerships.
Objective #3:
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Goal VII: Radio Communications Plan
Objective #1: Partner with local stakeholders to evaluate our current radio system and coverage area
Year Action Item Person Responsible Start Date End Date Funding Comments
2* RFP to conduct comprehensive study of current system Command / Porter 7/15/2012 OP In progress
2* Collect Data on the inventory of Existing Communications Command TBD OP Pending Study
2* Compute Costs for Deployment and Operations Command TBD OP Pending Study
2* Identify Costs Command TBD OP Pending Study
Funding Status
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
Year
1=FY 11/12
2=FY 12/13
3=FY 13/14
4=FY 14/15
5=FY 15/16
NF = Not Funded
ER = Existing Resource
OP = Operating Fund
GR = Grant Funding
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