I.

Interview

A. Background of business
1. Tell us how you started this business?

2. Why choose this name?

B. Vision and Mission of this Business

1. Who do you envision to help?

2. In 5 10 yrs time what do you envision your shop to be by then?

i. (example: change of interior style? change location? change of services?)

C. Current Provided Services. ( List and discuss each briefly )

1. Problems encountered
2. What problems have you encountered in terms of Customers?
3. What problems have you encountered in terms of Space?

4. What problems have you encountered in terms of Services offered?

5. What problems have you encountered in terms of marketing your shop?

6. Improvement Needs

7. specify what particular areas do you think your shop needs to improve in?

8. Which of these is the most urgent?

9. Are you open for improvements?

Attachments:

1. Consent form
2. Interview Rating Sheet
ATTACHMENT #1

Approval / Consent Sheet of Business Client

____________________
(Date)

I, _________________________ , ____________________ of _____________________,

( FULL NAME ) ( POSITION ) (BUSINESS NAME)

grants permission to the __________________________ group of English 8: Technical Writing class in

(Group Name)
MSU-IIT to conduct a brief survey and interview about our local business. Our shop also grants this

group permission to feature our shop as subject to their business proposal project.

I also have understood the objectives and goals of this school project as explained by the

proponents themselves.

____________________________
Signature over printed name
 Attachment #2

Interview Rubric
- Each Interview Evaluator will need a score sheet

Group/ Student Names:

Date: _____________

Criteria 3-4 5-6 7-8 9-10 Score

Appearance Overall appearance is Appearance is Overall neat Overall appearance is
untidy somewhat untidy appearance very neat
(** This should
relate to the Choice in clothing is Choice in clothing is Choice in clothing is Choice in clothing is
core inappropriate for any job inappropriate (shirt acceptable for the appropriate for any job
concentration interview (torn, unclean, un-tucked, tee-shirt, type of interview interview
area and may wrinkled) too much jewelry, etc.)
be industry Well groomed (i.e. Very well groomed
specific) Poor grooming Grooming attempt is shirt tucked in, (hair, make-up, clothes
evident jewelry blends with pressed, etc.)
clothing, minimal
wrinkles) Overall appearance is
businesslike

Greeting Unacceptable behavior Used typical behavior Acceptable behavior, Professional behavior
and language and language did well mannered, and language
modify behavior to fit professionalism (handshake, hello,
Unfriendly and not the interview somewhat lacking thank you , etc.)
courteous
Attempts to be Courteous to all Friendly and courteous
courteous to all in involved in interview to all involved in
interview setting interview

Communication Speaking is unclear very Speaking is unclear Speaking is clear with Speaks clearly and
difficult to understand lapses in sentence minimal mistakes in distinctly with no lapse
message of what is being structure and grammar sentence structure in sentence structure
said (i.e. mumbling) and grammar and grammar usage;
Volume is uneven speaks concisely with
Volume is inappropriate (varied) Volume is appropriate correct pronunciation
for interview (i.e. spoke
too loudly, too softly) Volume conveys
business tone

Body Language Fidgeted (i.e., constant Fidgeted (i.e., Minimal fidgeting No fidgeting;
movement of hands and movement of hands (i.e., occasionally consistently used
feet); none or very poor and feet frequently); shifting); average use physical gestures, facial
 use of physical gestures,
facial expressions and
body movements
detracted from the
interview process
Posture and Eye Does not look at persons
Contact involved in the interview
process; keeps head
down; minimal eye
contact; does not have
good posture; slouching
Politeness Several times, the student
interrupted or hurried the
person doing the
interviewing; forgot to
thank person(s)
General Lack of interest and
Attitude enthusiasm about the
interview; passive and
indifferent
Overall Demonstration of poor
Demonstration interview skills with little
of Interview confidence displayed
Skills
Total out of 80 points possible (10 topics x 8 max possible)
- point scoring is appropriate for this section (i.e. 7.5, 6.5. 3.5, etc.)
____________________________
Signature over printed name
minimal use of of physical gestures, expressions and body
physical gestures, facial expressions and movements in a
facial expressions and body movements in a manner which
body movements in a manner which enhanced the interview
manner which enhanced the process
enhanced the interview process
interview process
Sits up straight; Sits up straight, good Sits up straight,
average posture; posture; establishes excellent posture; looks
establishes eye contact eye contact with relaxed and confident;
with interviewers interviewers during establishes eye contact
during the interview the interview 80 -90% with interviewers
70 -80% of the time of the time during the interview
90-100% of the time
Student interrupted or Student interrupted Student never
hurried the or hurried the interrupted or hurried
interviewer 3-5 times interviewer 1-2 times the interviewer and
during the course of during the course of thanked them after the
the interview, thanked the interview, interview
the person after the thanked the person
interview after the interview
Somewhat interested Shows basic interest Appropriately
in the interview; shows in the interview; interested and
little enthusiasm shows some enthusiastic about the
enthusiasm interview process
Demonstrated limited Demonstrated Highly proficient;
proficiency; limited average proficiency; appropriately utilized
demonstration of average interview skills in an
competent interview demonstration of enthusiastic, motivating
skills in a generally competent interview and engaging manner
confident manner skills in a generally
confident manner
Total
II. Business proposal

A. Project Overview
- in 1 page discuss about this project and your clients

B. Proposal

1. Marketing tools
- ex: flyers and brochure (sample)

2. Interior renovation (show proposed floor plan)

3. budget proposal (provide budget of the all improvements and add facilities needed)

C. Additional comments or feedback about the clients