Why innovate?

For: Workshop on Innovations in Service Delivery and the Scope for South-South and
Triangular Cooperation
Dhaka, Bangladesh
9 - 11 December 2017

David South Consulting | HEALTH

 What does innovation look like?

Four types of innovation:

Product innovation
Process innovation
Marketing innovation
Organizational innovation
(OECD: Oslo Manual)
300 plus tech hubs in Africa and rising (ventureburn)

Available digital data increasing by 40 per cent every year

(UN Global Pulse)

75% of digital projects fail and very few of the remaining

25% actually achieve or exceed their original goals
(BBC).

Information technology is just 10% of the solution

(Frontline SMS)

Meaning you will need to apply all these forms of

innovation to succeed.
 The Big Picture

Global Internet users: 3.58 bn (2017)

731 million in China

460 million in India

Percentage of population who is a mobile phone subscriber:

Latin America: 70%

Asia-Pacific: 65%

MENA: 59%

Sub-Saharan Africa: 44%

IT spending worldwide in 2016 was US $3.4 trillion

US $1.2 trillion on digital transformation in 2017 (IDC)

 Crisis leads to opportunity

Public demand combined with IT revolution driving
need to innovate (gosh.nhs.uk)
 IT revolution combined with crisis =
Urgent need to communicate about
biggest peacetime economic collapse (un-mongolia.mn)
Global economic crisis + mobile technology revolution = Southern
Innovator (southerninnovator.com)
 LESSONS LEARNED

Impact Innovation
- think like an entrepreneur and marketer - off-the-shelf software
- use psychology/sociology - scoping phase
- be the success - budgets matter
- set high standards

Scaling up Sustainable Funding

- be realistic - micro payments
- consent and buy-in - make it a success
- it is political - partner with digital companies
- use time
Data and Evidence
- Big data

- Data deluge

- Aadhaar

- Free services

- Health and medical data

- Super computers

- Positive data harvesting

SDGs and Partnerships
Challenges and Opportunities
 The future:
People are the real wealth of a nation