Infor Ming - Le Install 11 1 AD r18

Infor Ming.
le Installation and
Configuration Guide for Active
Directory
Release 11.1.x
Copyright 2016 Infor
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Publication information
Release: Infor Ming.le 11.1.x
Publication Date: October 6, 2016

Contents
Contents
About this guide..............................................................................................................7

Contacting Infor.........................................................................................................................................7
Chapter 1: Overview.......................................................................................................9
Infor Ming.le features.................................................................................................................................9
Infor Ming.le limitations............................................................................................................................13
Chapter 2: Prerequisites...............................................................................................15
Hardware requirements and recommendations......................................................................................15
Hardware recommendations for Infor Ming.le installations..................................................................15
Hardware recommendations for Infor Ming.le clients...........................................................................16
Software requirements.............................................................................................................................16
Operating systems...............................................................................................................................17
Database management system...........................................................................................................17
Supported software configurations......................................................................................................18
Additional language packs...................................................................................................................19
Configuration of integrated systems....................................................................................................20
Client requirements..................................................................................................................................22
Supported browser clients....................................................................................................................22
Browser plug-in requirements..............................................................................................................22
Security requirements..............................................................................................................................23
Accounts required for Infor Ming.le installation and configuration.......................................................23
Server certificates................................................................................................................................24
Chapter 3: Prerequisite installations...........................................................................25

Installing Microsoft SQL Server...............................................................................................................25
Using Microsoft SQL Server 2014 or 2012..........................................................................................25
Installing Microsoft SQL Server 2008 R2.............................................................................................25
Using an existing installation of SQL Server 2008 R2.........................................................................26
Using an existing SharePoint Foundation 2010 installation....................................................................28
Installing SharePoint Foundation.............................................................................................................29
Obtaining the installation file................................................................................................................29
Running the SharePoint products preparation tool..............................................................................29
Running the setup................................................................................................................................30
Running the SharePoint Products Configuration wizard......................................................................32
Running the farm configuration wizard................................................................................................35
Configuring browser settings...............................................................................................................36
Infor Ming.le Installation and Configuration Guide for Active Directory | 3

Contents
Installing language packs.....................................................................................................................37

Applying SharePoint updates and patches..........................................................................................37
Specifying a quota template for your site collections...........................................................................38
Roles required for IIS...........................................................................................................................39
Changing the HTTP port of the default website...................................................................................39
Creating a web application......................................................................................................................39
Chapter 4: Installation instructions.............................................................................43

Obtaining the Infor Ming.le installer.........................................................................................................43
Installing Infor Ming.le Enterprise Core................................................................................................43
Installing Infor Ming.le Foundation Core..............................................................................................47
Verifying the Infor Ming.le deployment.................................................................................................49
Verifying Infor Ming.le Services...........................................................................................................50
Bootstrapping the IFS application............................................................................................................50
Chapter 5: Post-installation tasks...............................................................................53

Adding an application instance for Infor Ming.le to IFS...........................................................................53
Configuring user access to Infor Ming.le in IFS.......................................................................................53
Adding users............................................................................................................................................53
Defining an Infor Ming.le administrator....................................................................................................54
Configuring user access to Infor Ming.le Activity Feed............................................................................54
Configuring user access to create Infor Ming.le templates......................................................................55
Configuring user access to Infor Ming.le tasks and alerts.......................................................................55
Creating a security role in IFS.................................................................................................................56
Creating a site collection..........................................................................................................................57
Changing the site collection administrator for the default site.................................................................59
Running the Infor Ming.le configuration wizard.......................................................................................59
Configuring user authentication in SharePoint........................................................................................61
Configuring user access to the Infor Ming.le site.....................................................................................61
Accessing the Infor Ming.le site...............................................................................................................62
Accessing Infor application sub-sites......................................................................................................62
Integrating Infor Ming.le...........................................................................................................................63
Integrating with Infor ION.....................................................................................................................63
Integrating Infor Ming.le with Infor core products.................................................................................69
Verifying the activation of the Infor Ming.le application icons..............................................................70
Adding context applications to solution pages.........................................................................................71
Configuring Infor ION BI for the Infor Ming.le In-Context BI context application.....................................72
Obtaining the In-Context BI Content installer.......................................................................................72
Installing In-Context BI content............................................................................................................72
Granting access to the Application Studio Web Services....................................................................74
Granting users access to Application Studio Repository.....................................................................74
Compatibility mode for In-Context BI...................................................................................................75
4 | Infor Ming.le Installation and Configuration Guide for Active Directory

Contents
Configuring the In-Context BI context application................................................................................76

Upgrading the Application Studio Repository database schema.........................................................76
Converting the Application Studio project or report catalog.................................................................77
Installing and configuring additional licensed products for Infor Ming.le Enterprise................................78
Appendix A: Upgrade instructions..............................................................................79

Upgrading Infor Ming.le...........................................................................................................................79
Upgrading from Infor Workspace 10.3.x to Infor Ming.le 11.x..............................................................80
Appendix B: Uninstallation instructions.....................................................................81

Uninstalling Infor Ming.le.........................................................................................................................81
Uninstalling an Infor Ming.le application plug-in......................................................................................82
Uninstalling any additional licensed products for Infor Ming.le Enterprise..............................................82
Appendix C: Creating server certificates....................................................................83

Enabling the display of mixed content on Internet Explorer....................................................................83
Enabling Integrated Windows Authentication..........................................................................................84
Enabling Integrated Windows Authentication in Internet Explorer 8 or later........................................84
Enabling Integrated Windows Authentication in Mozilla Firefox 3.x or later........................................85
Keeping browser history..........................................................................................................................86
Appendix D: Installing Infor Ming.le Enterprise APIs................................................87

Prerequisites............................................................................................................................................87
Obtaining the Infor Ming.le API installer..................................................................................................87
Installing the APIs....................................................................................................................................87
Uninstalling the APIs................................................................................................................................88
Administering the Infor Ming.le Enterprise APIs......................................................................................88
Developing for the Infor Ming.le Enterprise APIs.....................................................................................88
Appendix E: Troubleshooting techniques..................................................................89

SSO does not work: unexpected sign-in dialog in Internet Explorer (using AD FS or otherwise)...........90
Repeated browser sign-in dialog and/or HTTP error 401 Unauthorized on sign-in, using correct
credentials (AD FS or IFS, or elsewhere)................................................................................................90
Connection to a remote IFS database fails because NT AUTHORITY\ANONYMOUS LOGON is
usedNT AUTHORITY\ANONYMOUS LOGON........................................................................................93
IFS reports Active Directory error, LDAP-related error, or UPN error.....................................................94
IFS reports a synchronization error while synchronizing users...............................................................94
Issues when installing the IFS application...............................................................................................95
Issues when running the IFS application.................................................................................................96
Issues with IFS Web Services.................................................................................................................98
Activating Infor Ming.le in an application created after the Infor Ming.le installation...............................99
Addressing an Infor Ming.le "Access Denied" log-on error for a non-site collection administrator........100

Contents
Repairing .NET Framework 4................................................................................................................100

Verifying the web application authentication type..................................................................................100
Deactivating Infor Ming.le and Infor applications...................................................................................101
Enabling Infor Ming.le............................................................................................................................101
Enabling additional Infor applications....................................................................................................102
Addressing an unsuccessful SharePoint deployment...........................................................................102
Addressing "An unexpected error has occurred" message when clicking an application page............103
Addressing "Web Part Error: Web Part or Web Form Control cannot be displayed" message when
upgrading Infor Workspace to Infor Ming.le...........................................................................................103
Addressing the "Web Part Error: Web Part or Web Form Control cannot be displayed" message
when upgrading Infor Workspace to Infor Ming.le.................................................................................104
Addressing the Wolfram|Alpha "Web Part Error: Web Part or Web Form Control cannot be displayed"
message when upgrading Infor Workspace to Infor Ming.le.................................................................104
Addressing "An unexpected error has occurred" message when adding a context application............105
Addressing the context application error "This Context Application is no longer supported" message
when upgrading Infor Workspace to Infor Ming.le.................................................................................105
Addressing the Twitter Track error: "Tweets not displaying."................................................................105
Configuring the Twitter Tracker context application...........................................................................106
Server Error - 500.19 after the installation of SharePoint......................................................................106
Addressing a "Repository version is obsolete" error in the In-Context BI context application...............107
Addressing missing alerts, tasks, and ION notifications in Infor Ming.le Enterprise..............................107
Addressing an "ION Service URL is Invalid" error when validating the ION service URL.....................107
Shortcuts, Context Sharing, Drillbacks and Seamless Navigation not working.....................................108
Installing root certificates in SharePoint................................................................................................108
Error related to .NET Framework 3.5 when installing SQL Server or the SharePoint Products
Preparation tool on Windows Server 2012............................................................................................109
Infor Ming.le reports a security warning.................................................................................................109
Drillback links between social objects in Infor Ming.le Enterprise and an integrated Infor product not
working properly....................................................................................................................................110
Automatic selection of Internet Explorer compatibility view settings causes irregular display in Infor
Ming.le...................................................................................................................................................110
Error related to an unsupported browser, while using a supported version of Internet Explorer...........110
Performance issues while using applications within Infor Ming.le on SharePoint 2013........................111
Verifying logs for the In-Context BI context application.........................................................................111
Internet Explorer displaying a blank screen or black bar when accessing Infor Ming.le URL...............112
Attachments in Infor Ming.le are not being saved.................................................................................112
Chrome 42 NPAPI disables Java and Silverlight...................................................................................113

About this guide
This guide describes the installation of Infor Ming.leTM.
Intended audience
This guide is for professional services or system administrators who install and configure the system.
Locating product documents

You can find the documents in the product documentation section of the Infor Xtreme Support portal,
as described in "Contacting Infor."
Contacting Infor
If you have questions about Infor products, go to the Infor Xtreme Support portal.
If we update this document after the product release, we will post the new version on this website. We
recommend that you check this website periodically for updated documentation.
If you have comments about Infor documentation, contact documentation@infor.com.

About this guide
8 | About this guide

Overview
1
Infor Ming.le is a web application framework that provides a common user interface for integrated Infor
ERP applications. Infor Ming.le resides within the Microsoft SharePoint framework. All of the integrated
Infor applications in Infor Ming.le use SharePoint functionality, navigational elements, and connectivity
to social media outlets, providing access for Infor partners and customers.
The Infor Ming.le interface includes a header with menu options and icons that activate the display of
Infor ERP applications in the area below the header. To the right of the application area is a collapsible
panel, which hosts a series of Infor Ming.le context applications.
Infor Ming.le provides drill-back capability among Infor applications so that users can navigate from
one application to another to track transactions, the transfer of data, and report updates. Additionally,
Infor Ming.le, along with HTML and JavaScript technologies, provides an infrastructure for sharing
content among Infor ERP applications and Infor Ming.le context applications.
For more information on Infor Ming.le, refer to the Infor Ming.le User Guide. For information on Infor
applications, refer to the documentation available for each application.
This document describes the steps to install and configure the Infor Ming.le application in a single
server environment and provides details about the requirements, installation, and configuration of other
required software. Infor does not recommend the installation of products other than Infor Ming.le, ION,
and IFS on the same server.
Note: For additional details on more complex installation scenarios or for details on how to upgrade
an installation that includes Infor ION, Infor IFS, and Infor Ming.le or Infor Workspace, see the Infor
Ming.le/IFS Deployment Guide.
Infor Ming.le features

The Infor Ming.le features available after installation and configuration depend on whether you are
installing Infor Ming.le Foundation or Infor Ming.le Enterprise. This table lists the features available
within each version of Infor Ming.le.
Component Foundation Enterprise

Infor Federation Services (IFS)
Infor Ming.le Foundation Core

Overview

Infor Ming.le Enterprise Core
ION Connector
Infor Ming.le Services

Shredder Service
Timer Service
Graph Database Service
Notification Service
Infor Federation Services (IFS) Timer Service
Infor Business Intelligence for Infor Ming.le

Application Studio Core
Repository Administration
Streams
Infor Communities Enterprise*
Infor Ming.le API
Infor Ming.le Enterprise API*
Context Applications
Banner
Claims Viewer
Context Viewer
Countdown
In-Context BI
LN Navigator
In-Context URL Viewer
Package Tracker
Twitter Tracker
Unit of Measure
Video
World Clock

Overview

Yelp
Plug-ins
AMD
Content Viewer
Infor Ming.le Enterprise Core
Generic Product
Infor Adage
Infor Anael FMS
Infor Anael Paie iSeries
Infor Approva Certification Manager
Infor Approva Continuous Monitoring
Infor BI Dashboards
Infor CPM
Infor Document Management
Infor EAM
Infor Epiphany Marketing
Infor Epiphany Sales and Service
EXM
Infor Expense Management
Infor LN
Infor LX
Infor HMS
Infor Infinium
Infor Infinium Self Service
Infor ION Business Vault
Infopoint CBS
Infor BI

Overview

Infor Distribution A+
Infor M3 Customer LifeCycle Management
Infor M3 Document Archive Foundation
Infor M3 Graphical Lot Tracker
Infor M3 H5 Client
Infor M3 Metadata Publisher
Infor Reporting
Infor Epiphany Interaction Advisor
Mashups
Infor Masterpiece
Infor Public Sector
Infor Optiva
Infor Supply Chain Execution
Infor SmartStream
Infor Sales & Operations Planning
Infor Service Management
SSPR
Infor SunSystems
Infor Supplier Exchange
Infor System21
Infor SyteLine
Infor XA
PRINTING
Technology/Application Development Framework
TFS
*These features are available as additional licenses to Infor Ming.le Enterprise.

Overview
Infor Ming.le limitations

Refer to the release notes for limitations specific to your Infor Ming.le version.

Overview

Prerequisites
2
As you follow this guide to install and configure the Infor Ming.le application, you may encounter various
errors due to your specific installation environment.
"Troubleshooting techniques" on page 89 contains solutions for common errors.
Refer to this chapter for the solution to your specific error.
Hardware requirements and recommendations
Hardware recommendations for Infor Ming.le installations

This table is includes recommendations specific for the installation of Infor Ming.le and its additional
components.
SQL server
Installed Users (75% # of CPU Memory System Data drive data and log
components concurrency) cores (GB) drive (GB) (GB) (GB)
Infor 100 8 12 120 200 100
Ming.le En-
terprise
500 8 16 120 1500 200
1000 12 24 120 3000 300
Infor 100 4 10 120 50 50
Ming.le
Foundation
500 4 12 120 50 75
1000 4 16 120 50 100

Prerequisites
Assumptions:
3 years of retention for data
Average number of file attachments per day for Infor Ming.le = 2
Average size of file attachments for Infor Ming.le = 500KB
SharePoint is not used as document management by the customer
Hardware recommendations for Infor Ming.le clients

This section provides the hardware requirements for the Infor Ming.le client system.
Caution: The hardware requirements listed below do not include the hardware requirements
of the product running within the Infor Ming.le framework. Refer to the product specific sizing
guides for more information.
Category Requirement
CPU CPU power is an important performance factor
because Infor Ming.le is a rich and complex GUI
browser application. We recommend that you use
a CPU with an individual core speed of 2.0 GHz
or faster.
Memory To achieve optimal performance, a client system
running an Infor application withinInfor Ming.le re-
quires at least 2 GB of internal memory in the client
system. However, 4 GB internal memory is recom-
mended.
Screen resolution For optimal Infor Ming.le usage, a resolution of
1280 x 1024 is recommended. All Infor Ming.le
screens are designed for this resolution.
Software requirements
This section describes the software requirements, including Operating System requirements, for the
deployment configuration covered in this document. This document assumes that you are performing
a SharePoint single server farm installation, where both the database and SharePoint are installed on
the same server.

Prerequisites
Caution: This document does not refer to any steps regarding user access control. Depending
on your server's individual configuration, you may be prompted to confirm that you are running
certain programs and installations.
Note: Infor Ming.le requires, at least, and is fully functional with the Foundation edition of SharePoint
2010 and SharePoint 2013. Microsoft provides two additional licensed (paid) editions of SharePoint
2010 and SharePoint 2013:
Server Standard
Server Enterprise
If you have business conditions outside Infor Ming.le that require either of these editions, you can use
them for Infor Ming.le. The overall installation process is the same. Wherever a different step is required,
it is noted.
Operating systems
Product Supported Versions
Operating System One of the following:
Windows Server 2008 R2 64-bit Standard
Windows Server 2008 R2 64-bit Enterprise
Windows Server 2012 64-bit Standard
Windows Server 2012 64-bit Datacenter
Windows Server 2012 R2 64-bit Standard
Windows Server 2012 R2 64-bit Datacenter
We recommend that you do not install Microsoft SharePoint 2010 or SharePoint 2013 and Infor Ming.le
on a server that is used as a Domain Controller.
Note: Microsoft requires a Domain Administrator account to install and configure AD FS 3.0 on Windows
Server 2012 R2.
Database management system

DatabaseData One of the following:
Microsoft SQL Server 2008 R2 Standard 64-bit
(Infor supported/recommended edition)
Microsoft SQL Server 2008 R2 Enterprise 64-
bit

Prerequisites

Microsoft SQL Server 2012 Standard 64-bit
Microsoft SQL Server 2012 Enterprise 64-bit
Microsoft SQL Server 2014 Standard 64-bit
(Infor Ming.le 11.1.5 or later only)
For additional SharePoint Foundation 2010 or SharePoint Foundation 2013 hardware and software
requirements, refer to the hardware and software requirements (SharePoint Foundation 2010 or
SharePoint Foundation 2013) pages available on the Microsoft TechNet site. This page lists other
software products and frameworks required for the installation. You do not need to download and install
them manually because the Microsoft SharePoint Foundation 2010 installation files include a tool that
downloads and configures these artifacts automatically.
Caution: This document is targeted to a single server installation that uses Windows Server
2008 R2 64 bit Standard, Microsoft SQL Server 2008 R2 64 bit Standard, and SharePoint
Foundation 2010. If there are any major differences in the steps required while using a supported
version of Windows Server, Microsoft SQL Server, or SharePoint it is noted in the specific step.
Supported software configurations

Note: For more information on what software configurations are supported, by Infor Ming.le version,
see knowledge base article 1600362 on the Infor Xtreme Support portal at http://www.infor.com/
inforxtreme.
Windows 2008 R2 Windows 2012 Windows 2012 R2

64 bits standard 64 bits standard 64 bits standard
64 bits enterprise 64 bits Datacenter 64 bits Datacenter
SQL 2008 SQL 2008
R2 SQL 2012 R2 SQL 2012 SQL 2012 SQL 2014
SharePoint Yes Yes Supported Supported Not supported Not supported
2010 w/SP1 by Microsoft by Microsoft
and SP2 and not certi- and not certi-
Foundation fied by Infor fied by Infor
Server Stan-
dard
Server Enter-
prise
SharePoint Supported Supported Yes Yes Not supported Not supported
2013 by Microsoft by Microsoft
Foundation and not certi- and not certi-
fied by Infor fied by Infor
Server Stan-
dard

Prerequisites
Windows 2008 R2 Windows 2012 Windows 2012 R2

64 bits standard 64 bits standard 64 bits standard
64 bits enterprise 64 bits Datacenter 64 bits Datacenter
SQL 2008 SQL 2008
R2 SQL 2012 R2 SQL 2012 SQL 2012 SQL 2014
Server Enter-
prise
SharePoint Supported Supported Yes Yes Yes Yes
2013 SP1 by Microsoft by Microsoft
Foundation and not certi- and not certi-
fied by Infor fied by Infor
Server Stan-
dard
Server Enter-
prise
Additional language packs

For additional SharePoint language packs that are required by your installation, Infor Ming.le supports
these languages:
Infor Ming.le Foundation Infor Ming.le Enterprise

Chinese (Simplified) Chinese (Simplified)
Chinese (Traditional) Chinese (Traditional)
Dutch Dutch
English English
Finnish Finnish
French French
German German
Italian Italian
Japanese Japanese
Polish Polish
Portuguese (Brazil) Portuguese (Brazil)
Russian Russian
Spanish Spanish
Swedish Swedish
Thai Thai

Prerequisites
Note: IFS does not support language packs.
Configuration of integrated systems

Some context applications delivered with Infor Ming.le rely on third-party web services or sites to provide
their functionality, and some of these services require special access keys. This section lists the context
applications that require such keys and provides information on how to obtain them. The use of these
context applications is optional. If you choose not to provide these keys, , the functionality of Infor
Ming.le will not be affected although the context applications will not work.
Bing Maps Key

Infor Ming.le includes a Maps context application that uses the Bing Maps service. To be able to use
the context application you must obtain a Bing Maps key through Microsoft. Refer to the Bing Services
web page at http://msdn.microsoft.com/en-us/library/ff428642.aspx for terms of usage and information
on how to obtain this key.
Microsoft Translator Keys

Infor Ming.le includes a Language Translator context application that uses the Microsoft Translator API
service. To be able to use the context application, you must obtain a primary account key and customer
ID. Refer to the Windows Azure Marketplace for terms of usage:
https://datamarket.azure.com/register?redirect=%2Fdataset%2F1899a118-d202-492c-aa16-
ba21c33c06cb
For more information on how to obtain these keys, see the the "Configuring the Language Translator"
section in the Infor Ming.le Administrator Guide.
Some context applications require root certificates to verify that the data transmitted between the
SharePoint server and service providers, such as Microsoft, are valid and secure. You must download
the root certificates for the Language Translator context application to work. Download the first certificate
from this location. To download this certificate:
1 Click the location link above.
2 Save the certificate.
Download the second certificate from this location. To download this certificate:
1 Click the location link above.
2 Save the certificate.
To import the files, see "Installing root certificates in SharePoint" on page 108.
Twitter Tracker
Note: This context application applies only to Infor Ming.le Enterprise, not to Infor Ming.le Foundation.
Infor Ming.le includes a Twitter Tracker context application that allows users to track tweets, reply, and
re-tweet them. To be able to use this context application, you must obtain a consumer key and consumer

Prerequisites
secret from Twitter. Refer to the Twitter Application page on the Twitter website at https://dev.twitter.
com/apps/new for information about how to register for the service and obtain an access key.
The Twitter Tracker context application also requires a root certificate to verify that the data transmitted
between the SharePoint server and Service Providers, such as Twitter, is valid and secure. You must
download the root certificate for the Twitter Tracker context application to work. Download the VeriSign
Class 3 Public Primary CA - G2 certificate from https://www.symantec.com/page.jsp?id=roots.
To download the certificate:
1 Click the link above and locate the correct certificate.
2 Right-click Download Root Now and click Save As.
3 Select a location in which to save the file and save it. Make sure that you save the file with a .cer
extension.
To import the file, see "Installing root certificates in SharePoint" on page 108.
UPS Access Key

Note: This context application applies only to Infor Ming.le Enterprise, not to Infor Ming.le Foundation.
Infor Ming.le includes a Package Tracker context application that allows users to track packages shipped
through commercial carriers. Currently, the only carrier supported is UPS. To be able to use this context
application, you must obtain a user name, password, and access code from UPS. Refer to the UPS
Developer Kit page on the UPS website at https://www.ups.com/upsdeveloperkit?loc=en_US for
information about how to register for the service and obtain an access key.
Some context applications require a root certificate to verify that the data transmitted between the
SharePoint server and service providers, such as UPS, are valid and secure. You must download the
root certificate for the Package Tracker context application to work. Download the VeriSign Class 3
Primary CA - G5 certificate from https://www.symantec.com/page.jsp?id=roots. To download this
certificate:
1 Click the link above and find the correct certificate.
2 Right-click Download Root Now and select Save As.
3 Select a location to save the file and save it.
To import the file, see "Installing root certificates in SharePoint" on page 108.
Yelp
Infor Ming.le provides a Yelp context application that gives users access to Yelp city guides and enables
them to search for places to eat, shop, drink, and so on, based on options of an active local community.
To be able to use this context application you must obtain a Yelp API access code. Refer to the Yelp
website at http://www.yelp.com/developers/getting_started for information about terms of usage and
how to obtain the Yelp API access code.

Prerequisites
Client requirements
Supported browser clients

Infor Ming.le has been tested in these browsers:
Microsoft Internet Explorer 8.0 (32-bit version only), with considerable limitations
Microsoft Internet Explorer 9.0 (32-bit version only)
Microsoft Internet Explorer 10.0 (32-bit and 64-bit versions)
Microsoft Internet Explorer 11.0
1
Mozilla Firefox 34 for Windows
2
Safari 7.1 for Mac OS
Chrome 39 for Windows
1
Additional configuration is required when you use these browser clients with ADFS. Refer to the
"Troubleshooting" section of the IFS documentation.
2
Limited testing has been performed.
Note: The only versions of Windows supported are Windows 7, Windows 8 (desktop mode), and
Windows 8.1 (desktop mode).
Browser plug-in requirements

Infor Ming.le component pages use these plug-ins:
Microsoft Silverlight - required for the IFS component
1
Java Runtime Environment - required for the screen capture feature of Infor Ming.le Enterprise
Adobe Flash - required to enable the file download and upload capabilities of Infor Ming.le Enterprise
1
All testing has been done with Java Runtime Environment 7 Update 51.
During your first access to the site, if you have not installed the required plug-ins, you may be prompted
to download and install each plug-in. To have access to complete site functionality, you must download
these plug-ins.
Refer to "Client browser settings" for specific configuration that may be required for the client browser.

Prerequisites
Security requirements
Accounts required for Infor Ming.le installation and configuration

In a SharePoint farm installation, Microsoft recommends separate accounts for each of these tasks:
Administrative tasks such as installation
Running the SharePoint Farm application pools and the Infor Ming.le configuration wizard
Running the SharePoint services and Infor Ming.le web application in SharePoint
Running the SQL Server services
These are domain accounts that you create in Active Directory. See the appropriate Microsoft
documentation for creating domain accounts.
These are the required accounts and their privilege requirements. Although the names provided are
only suggestions, it is strongly recommended that you use similar names to facilitate communications
with Infor Support:
Account Suggested Name Purpose Requirements

Setup User Account SPInstall This account is used to Domain Account
do all administrative This user must be
tasks including but not assigned a SQL
limited to: Server logon with the
Run SharePoint instal- dbcreator and secu-
lation rityadmin security
roles
Run SharePoint
Products Configura- Member of the Admin-
tion Wizard istrators group on the
SharePoint server
Server farm configura-
tion and management As part of the Share-
from SharePoint Point products and
Central Administra- technologies configu-
tion ration wizard, this us-
er automatically will
Run IFS Security Ad-
be made a farm ad-
ministration
ministrator in Share-
Log on to the server Point Central Admin-
from Remote Desk- istration.
top, if applicable
Server Farm Account SPFarm Used to: Domain Account

Act as the application This user is automati-
pool identity for the cally assigned the
SharePoint Central appropriate permis-
sions by the Share-

Prerequisites
Account Suggested Name Purpose Requirements

Administration web- Point products and
site technologies configu-
Microsoft SharePoint ration wizard
Foundation Workflow
Timer Service jobs
may be run under the
context of this user
Run Ming.le feature
activation
Run Property Bag
configuration tool
SharePoint Services Ac- SPServices Use this account to run Domain Account
count the Infor Ming.le web This user is automati-
application cally assigned the
appropriate permis-
sions when the Infor
Ming.le web applica-
tion is created in
SharePoint Central
Administration
SQL Server Service Ac- SQLService Use this account to run Domain Account
count the SQL Server related This user is automati-
services cally assigned the
appropriate permis-
sions as part of the
SQL server installa-
tion
Server certificates
This guide assumes that your Infor Ming.le installation will be installed without SSL. If you decide that
SSL is necessary, refer to the Infor Ming.le Installation and Configuration Guide for Active Directory
Federation Services.

Prerequisite installations
3
Installing Microsoft SQL Server

Microsoft SQL Server is required for the Infor Ming.le installation. It can be installed on the Infor Ming.le
server or on a remote system. During the installation, make a note of the SQL Server instance name
because you will need it later.
Using Microsoft SQL Server 2014 or 2012

If you use SQL Server 2014 or 2012 for your installation, follow the installation instructions provided
by Microsoft and select the same options and features that are suggested for the following SQL Server
2008 R2 installation.
Note: If you are using SQL Server 2014 on a Windows Server 2014 or if you are using SQL Server
2012 on a Windows Server 2012, you may receive an error that refers to Microsoft .NET Framework
3.5; see "Error related to .NET Framework 3.5 when installing SQL Server or the SharePoint Products
Preparation tool on Windows Server 2012" on page 109.
Installing Microsoft SQL Server 2008 R2

To install Microsoft SQL Server 2008 R2, we recommend that you create an account, named
SQLService, to run the SQL services.
Follow the installation steps in the Microsoft documentation, and follow these recommendations for
each page of the SQL Server Installation Center.
Setup Role
On the Setup Role page, select SQL Server Feature Installation.

Feature Selection
On the Feature Selection page, you can select to install all features, but this is not required. This table
shows the minimum features you must select:
Feature Group Feature Name

Instance Features Database Engine Services
Shared Features Management Tools - Basic
Server Configuration
Complete these steps:
1 Click Use the same account for all SQL Server services.
2 Select the SQLService account, if you created that account. If the account was not created, use the
default account.
Database Engine Configuration

1 On the Account Provisioning tab under Authentication Mode, select the Mixed Mode (SQL Server
authentication and Windows authentication) option, and provide a password for the sa (system
administrator) account.
2 Click Add Current User to add the currently logged user as a SQL Server administrator.
Using an existing installation of SQL Server 2008 R2

If you are using a previously installed SQL Server 2008 R2, you should be able to use it; however, you
must make sure that the required feature selections listed in "Installing Microsoft SQL Server 2008 R2"
on page 25 are installed.
To verify if your installation meet the requirements:
Click Start > All Programs > Microsoft SQL Server 2008 R2 > Configuration Tools > SQL Server
Installation Center (64-bit).
In the SQL Server Installation Center, click Tools > Installed SQL Server features discovery report.
After the report results are displayed, ensure that these features are installed:
Database Engine Services
Management Tools - Basic
If one or more features are missing and they are required for one of the Infor products that you plan to
install, refer to the Microsoft SQL Server 2008 R2 documentation to obtain instructions on how to install
the missing features.

Activating Mixed mode authentication in a prior installation of SQL server

If you are using an existing SQL server installation and will use the SQL Server account during the IFS
installation for authentication in IFS, verify that mixed mode authentication is activated.
If you use integrated authentication during the installation, you can skip these steps.
To activate mixed mode authentication:
1 On the SQL Server, open SQL Server Management Studio by selecting Start > All Programs >
Microsoft SQL Server 2008 R2 > SQL Server Management Studio.
2 Connect to the appropriate database instance.
3 In the Object Explorer, right-click the server and select Properties.
4 Select Security.
5 Select SQL Server and Windows Authentication mode and click OK.
6 Open SQL Server Configuration Manager by selecting Start > All Programs > Microsoft SQL
Server 2008 R2 > Configuration Tools > SQL Server Configuration Manager.
7 Under SQL Server Configuration Manager, click SQL Server Services.
8 On the right panel, right-click SQL Server and select Restart.
Using the required SQL collation for SharePoint databases

Whether you are using an existing SQL server installation or installing a new one, SharePoint has
specific requirements for the collation of the SharePoint databases and the TempDB, which is a
system-level database. The collation must be configured for:
Case-insensitive (CI)
Accent-sensitive (AS)
Kana-sensitive (KS)
Width-sensitive (WS)
According to Microsoft's recommendation, any CI collation for the SQL instance is supported; however,
Microsoft recommends using *SQL_Latin1_General_CP1_CI_AS_KS_WS as the collation.
For an existing installation, you can run the sp_helpsort command in a query window to confirm the
current collation. For new installations, use the default SQL server settings, and as long as you do not
change the default configuration, your installation will be compliant with these recommendations.
Verifying the SQL Server TCP/IP accessibility

SQL Server must be accessible on a TCP/IP port. For all SQL Server editions, the default port for
TCP/IP is 1433.
To verify the SQL Server port:
1 On the SQL Server, select Start > All Programs > Microsoft SQL Server 2008 R2 > Configuration
Tools > SQL Server Configuration Manager.
2 Double-click SQL Server Native 10.0 Client Configuration to expand it.

3 Select Client Protocols.

4 Right-click TCP/IP and select Properties.
5 Ensure the Default Port is 1433, or another TCP/IP accessible port. If it is not, set it to 1433.
6 Click OK.
Verifying the database access for the installation

If your SQL Server database:
Is not on the server where SharePoint Foundation 2010 is to be installed, or
Is on the server where SharePoint Foundation 2010 is to be installed, but the SQL Server database
was installed beforehand, ensure that the SPInstall account has the permissions necessary to create
the databases used by SharePoint.
Only the SPInstall account must be assigned permissions manually. To verify and assign the correct
permissions for the SPInstall user, complete these steps:
1 On the SQL Server, open SQL Server Management Studio by going to Start > All Programs >
Microsoft SQL Server 2008 R2 > SQL Server Management Studio.
2 Connect to the appropriate database instance.
3 Expand Security > Logins.
4 If the user <domain>\SPInstall exists in the list, open the properties for the user and select Server
Roles. Confirm that the user has both the securityadmin and dbcreator roles:
If the user <domain>\SPInstall does not exist in the list:
a Right-click Logins and select New Login.
b In the login name box, enter or select the name domain\SPInstall.
c Select Server Roles in the left column.
d Check both securityadmin and dbcreator.
e Click OK to save the new login.
Using an existing SharePoint Foundation 2010

installation
If you currently have an installation of Microsoft SharePoint Foundation 2010 and want to use it with
Infor Ming.le, you can do so. The required installation tasks depend on the current state of your
environment. Refer to this table to determine how to proceed.
Regardless of what your next step is, we recommend that you review "Installing language packs" on
page 37 and "Applying SharePoint updates and patches" on page 37.

Current state of your environment Next step

Microsoft SharePoint Foundation 2010 is installed, "Creating a web application" on page 39
but no web application is available, or you want to
create a new web application for Infor Ming.le.
Microsoft SharePoint Foundation 2010 is installed, "Creating a site collection" on page 57
and a web application is available but with no site
collection, or you want to create a new site collec-
tion for Infor Ming.le.
Microsoft SharePoint Foundation 2010 is installed, "Installation instructions" on page 43 and skip
and a web application and site collection are al- "Creating a site collection" on page 57
ready available. Note that if you deploy Infor
Ming.le to an existing site, the look and feel of your
pages in that site will be changed to the one used
by Infor Ming.le.
Installing SharePoint Foundation

Note: The tasks in this section are similar for SharePoint 2010 and SharePoint 2013. Whenever
SharePoint 2010 is mentioned, the same instructions apply to SharePoint 2013.
Before you proceed, confirm that you are logged in with the SPInstall account that was created on your
domain.
Infor Ming.le requires that you install the English version of SharePoint Foundation 2010.
If you plan to install additional languages supported by Infor Ming.le, you must still download and install
the English version of SharePoint and then install the additional language packs as described in
"Installing language packs" on page 37.
Obtaining the installation file

If you have not done so, download the English version of the SharePoint Foundation 2010 Service
Pack 2 installation file, or the SharePoint Foundation 2013 Service Pack 1 installation file, from the
Microsoft website, and save it locally on the server where you plan to install SharePoint.
Running the SharePoint products preparation tool

1 Log in to your SharePoint Foundation 2010 server by using the SPInstall account.
2 Run SharePoint_SP2_en-us.exe.
3 Under Install, select the Install software prerequisites option.

Note: The preparation tool downloads components from the Microsoft Download Center; therefore,
you must have Internet access to the computer on which you are installing Microsoft SharePoint
Foundation.
4 On the Welcome to the Microsoft SharePoint Products Preparation Tool page, click Next.
5 On the License Terms for software product page, select the I accept the terms of the License
Agreement(s) check box, and click Next.
As the tool runs, it verifies all of the components required for the installation and downloads and
installs them. This process can take several minutes.
6 On the Installation Complete page, click Finish.
Running the setup

While you are logged in to your SharePoint Foundation 2010 server with the SPInstall account, complete
these steps to run the setup.
1 Run SharePoint_SP2_en-us.exe.
2 On the SharePoint Foundation 2010 Start page, click Install SharePoint Foundation.
Note: Depending on your server configuration, you may be prompted to reboot at this time.
3 On the License Terms for software product page, select the I accept the terms of the License
Agreement(s) check box, and click Continue.
4 If you are prompted, on the Choose the installation you want page, click Server Farm.

Note: Depending on your server configuration, this page is not always displayed.
5 On the Server Type tab, select Complete.

6 Click Install Now. This process can take several minutes.

7 After the setup has completed, click Close.
Running the SharePoint Products Configuration wizard

The SharePoint Products Configuration wizard runs automatically unless you clear the Run SharePoint
products configuration wizard check box in "Running the setup" on page 30.
1 To navigate to the wizard manually, click Start > All Programs > Microsoft SharePoint 2010
Products and select the SharePoint Products Configuration wizard application.
2 On the Welcome to SharePoint Products page, click Next.
A window is displayed indicating that some services may be restarted during the configuration.
3 Click Yes.
4 On the Connect to a server farm page, select the Create a new server farm option, and click Next
to display the Specify Configuration Database Settings page.

5 Specify this information:
Field Description
Database server Type the name of the server where SQL Server
is installed. If an instance is used, add the in-
stance name, for example: Database Server
Name\Database Instance Name
Database name Provide a name for the SharePoint configuration
database. You can use the default name provid-
ed: SharePoint_Config, or use a name to help
you identify it in a database server used by mul-
tiple SharePoint instances. For example: Share-
Point_Config_MySharePointServer
Username Type the DOMAIN NAME\SPFarm user account.
While this account must already exist in the do-
main, it does not need to be previously added to
the Microsoft SQL Server because this installa-
tion process does so.
Password Type the password for the user being added to
the Microsoft SQL Server database.
6 Click Next.

7 On the Specify Farm Security Settings page, type a passphrase, and click Next. This passphrase,
for example, MyP4ssphr4S3!, must meet this security policy:
Contain at least eight characters
Contain at least three of any of these characters groups:
Uppercase characters (from A to Z)
Lowercase characters (from a to z)
Numbers (from 0 to 9)
Special characters (!, $, #, %)
Note: This passphrase is used to add servers to your SharePoint Farm. Store this passphrase in
a secure location.
8 On the Configure SharePoint Central Administration Web Application page:
a Select the Specify port number check box and type the port number you want the SharePoint
Central Administration application to use, or leave the check box cleared to generate a number
automatically. For a default installation, we recommend using port 13288. Record this number
because you must use it later.
b Click NTLM. This is the authentication provider for the web application to be created.
c Click Next.
9 On the Completing the SharePoint Products Configuration Wizard page, review the configuration
settings to confirm that they are correct, and click Next. This process can take several minutes.

10 On the Configuration Successful page, click Finish.
Running the farm configuration wizard

1 While you are logged onto your SharePoint Foundation 2010 server with the SPInstall account,
access the SharePoint Central Administrator website by navigating to Start > All Programs >
Microsoft SharePoint 2010 products > SharePoint 2010 Central Administration.
2 Within the SharePoint Central Administrator website, click Configuration Wizards and click Launch
the Farm Configuration Wizard.
3 On the Help Make SharePoint Better page, click an option.
4 On the Configure your SharePoint Farm page, click Start the wizard.
5 In the Service Account section:
a Select the Create new managed account option.

b In the User name text box, enter the DOMAIN NAME\SPServices previously created in "Security
requirements" on page 23.
c In the Password text box, specify the password for the SPServices account.
d Select any services that may not be checked to have them enabled, and click Next .
If you do not have any specific requirements for the business data connectivity service, you can
leave the Business Data Connectivity Service check box cleared, to save systems resources.
It is recommended that you select the Usage and Health data collection service check box as
it is useful for SharePoint administration.
6 In this step, you provide information for SharePoint to create a default site that is accessible through
the URL: http://server name . This is a SharePoint standard site and is not related to the Infor
Ming.le site that you will create later. On the Create Site Collection page, provide:
The Title for the new site
The Description for the new site
Note: You can leave the URL field with the default value unchanged or leave the field blank.

A template to be used by the top-level site in the site collection. You can select any of the options
available; however, we recommend the Group Work Site .
Note: In SharePoint 2013, you must select the 2013 experience version from the drop-down
list. Select the Team Site template from the available templates shown.
7 Click OK.
8 From the Configure your SharePoint Farm page, you can access the newly created site by clicking
the Site URL link. Otherwise, click Finish to return to the SharePoint Central Administrator page.
Before you do so, make a note of the URL in the Site URL field so you can access your site later.
Configuring browser settings

Confirm that SharePoint Foundation 2010 works properly for local administrators on the server by
configuring additional settings in Internet Explorer.
If you are prompted for your user name and password when attempting to sign to the Central
Administration Site while logged in as SPInstall or SPFarm, perform these tasks:
Add the SharePoint Central Administration website to the list of trusted sites
Disable Internet Explorer Enhanced Security settings
If you receive a proxy server error message, configure the proxy server settings to bypass the proxy
server for local addresses.
Adding the SharePoint Central Administration website to the list of trusted

sites
1 In Internet Explorer, on the Tools menu, click Internet Options.
2 On the Security tab, in the Select a zone to view or change security settings area, click Trusted
Sites, and click Sites.
3 Clear the Require server verification (https:) for all sites in this zone check box.
4 In the Add this website to the zone box, type the URL to your site, and click Add.
5 Click Close to close the Trusted Sites dialog box.
6 Click OK to close the Internet Options dialog box.
Disabling Internet Explorer enhanced security settings

1 Click Start > All Programs > Administrative Tools > Server Manager.
2 In Server Manager, select the root of the Server Manager.
3 In the Security Information section, click Configure IE ESC.
The Internet Explorer Enhanced Security Configuration dialog box opens.

4 In the Administrators section, click Off to disable the Internet Explorer Enhanced Security settings,
and click OK.
Installing language packs

If you expect to support additional languages on your sites other than the language used in your
SharePoint installation, you must obtain the appropriate language packs from Microsoft and install
them at this point. Follow the instructions on the download page.
Ensure that you are downloading and installing the appropriate version of the language pack for your
SharePoint version and edition, for example, SharePoint Foundation 2010.
Caution: Whenever you apply language packs provided by Microsoft, read the documentation
associated with it and make sure that you run the SharePoint Products Configuration Wizard
after you install each pack. To run the wizard, select Start > All Programs > Microsoft
SharePoint 2010 Products > SharePoint 2010 Products Configuration Wizard.
Applying SharePoint updates and patches

Microsoft periodically makes available fixes for SharePoint defects and reported issues through the
release of Service Packs, Cumulative Updates, and Hot-Fixes. Due to the limited testing that is done
by Microsoft on Cumulative Updates and Hot-Fixes, Microsoft recommends that you apply these
kinds of updates only if they address a specific issue that affects your environment; see the note below.
At this time, the fixes for all known issues that affect the functionality of Infor Ming.le have been included
on SharePoint Foundation 2010 Service Pack 1 and SharePoint Foundation 2010 Service Pack 2 or
SharePoint Foundation 2013 and SharePoint Foundation 2013 Service Pack 1. You can obtain the
necessary updates and Service Packs along with instructions on how to apply them from Microsoft at
the Updates for SharePoint 2010 Products site at http://technet.microsoft.com/en-us/sharepoint/ff800847
.
Infor strongly recommends that, before you continue with your installation, you check the Updates for
SharePoint 2010 Products site for information about the latest available service packs and instructions
on how to request, download, and install them.
Note: Although in most cases it is recommended that you apply Cumulative Updates only to fix
specific issues, Infor Ming.le requires, at a minimum, SharePoint Foundation 2010, SharePoint
Foundation 2010 Service Pack 1, and the SharePoint Foundation 2010 Service Pack 2 or SharePoint
Foundation 2013 and SharePoint Foundation 2013 Service Pack 1. If you are downloading a new
installation file from Microsoft, download the file that includes all the necessary service packs.
Caution: Whenever you apply patches provided by Microsoft (Service Packs, Cumulative
Updates, or Hot-Fixes), read the documentation associated with them and make sure that you
run the SharePoint Products Configuration Wizard after you install each patch. To run the wizard,

select Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010
Products Configuration Wizard.
Specifying a quota template for your site collections

Although this task is optional, we strongly recommend that you specify a quota template for your site
collections. A quota template sets storage limit values that specify the maximum amount of data that
can be stored in a site collection. When the storage limit is reached, a quota template can trigger a
warning in the Central Administration Site that the site collection administrator must address.
If you do not specify a quota template, the storage requirement for your site collection extends
automatically. This can potentially compromise the overall stability of your system without giving you
any warning.
Complete these steps to specify a quota template.
1 Log on to your SharePoint Foundation 2010 server by using the SPInstall account.
2 Sign in to the Central Administration Site (CAS) by using the SPInstall account. Select Start > All
Programs > Microsoft SharePoint 2010 Products > SharePoint 2010 Central Administration.
3 Click Application Management, and click Specify quota templates from the Site Collections
options.
4 On the Quota Templates page, in the Template Name section, click Create a new quota template.
5 In the New template name box, type the name of the new template, for example: Infor Ming.le.
6 Leave the value in the Template to start from list [new blank template].
7 In the Storage Limit Values section, set the values to apply to the template.
8 To restrict how much data can be stored, click the Limit site storage to a maximum of check box
and type the storage limit in megabytes in the box. The number that you type here depends on your
available disk space and the overall usage of your SharePoint site. We strongly recommend that
you make a detailed assessment to determine your needs. For a standard Infor Ming.le where no
documents are to be uploaded to the site, 10240 MB should be sufficient.
9 For an e-mail message to be sent to the site collection administrator when a certain storage threshold
is reached, click the Send warning E-mail when Site Collection storage reaches check box and
type the threshold in megabytes in the box. If you follow the Infor Ming.le recommendation above,
type 9728 MB. For this notification to work properly, you must have access to the e-mail address
configured for the Site Collection Administrator user, and you must also configure the outgoing
e-mail settings on the Central Administration Site > System Settings > Configure Outgoing
E-mail Settings under the Email and Text Messages (SMS) group.
You can skip entering information under the Sandboxed Solutions with Code Limits section.
10 Click OK.

Roles required for IIS

Typically, SharePoint installs and sets the necessary features for IIS. These roles and features are
required for your Infor Ming.le installation:
Web Server (IIS)
ASP.Net
Logging Tools
Tracing
Basic Authentication
Windows Authentication
HTTP Activation
If the required role services are not installed, install these required roles by using the Add Roles option
of the Server Manager.
Changing the HTTP port of the default website

If you plan to install Infor Ming.le and SharePoint on the same server as the IFS component, the HTTP
port for the default website in IIS must not be set to the default value.
To change the HTTP port of the default website:
1 Complete these steps to start Internet Information Services (IIS) Manager:
a Select Start > Administrative Tools.
b From the Administrative Tools menu, click Internet Information Services (IIS) Manager.
2 Select the node with the name of the Infor Ming.le server and double-click to expand it.
3 Expand Sites.
4 Select the Default Web Site and, under Actions on the right panel, click Bindings.
5 Under Type, select HTTP and click Edit.
6 Change the port to 9680 or another unique port number. Do not change the other fields.
Creating a web application

Skip this task if you are installing Infor Ming.le in a new SharePoint installation and want to use the
default HTTP port 80. Using the default port 80 is more convenient for users as they will not be required
to enter port numbers when accessing your website. In this case, you can use the SharePoint - 80 web
application and the site that is created by SharePoint during the installation.
To create a web application on a different port, to be used by the Infor Ming.le site:

3 Click Application Management, and click Manage Web Applications, displayed under the Web
Applications options.
4 On the Application Management page, click New on the left in the SharePoint ribbon menu to display
the Create New Web Application page.
5 Modify these default settings:
In the Authentication section, select the Claims Based Authentication option.
Note: In SharePoint 2013, the Claims Based Authentication option is removed.
In the IIS Web Site section, make sure that the Create a new IIS web site option is selected,
and enter a Name for your web application, for example, Infor Ming.le SharePoint.
Specify an available Port number for your web application to use, for example, 8080
Caution: Consider using the default web application created by SharePoint on port 80
to avoid users from being required to enter port numbers when accessing your website.
In this case, you can skip this task.
Optionally, you can specify a Host Header name to use in the URL for your application, for
example, sharepoint.infor.com. It is important that the name that you specify matches the Fully
Qualified Domain Name (FQDN) of your server.
To obtain the Fully Qualified Domain Name of your server:
a Open your Windows command prompt. Click Start > All Programs > Accessories >
Command Prompt.
b Run the command: ipconfig
This displays the IP address of the server. Use this IP address in the next step.
c Run the command: ping -a <IP>
where -a returns the domain name of your server and <IP> is the IP address obtained in the
previous step.
The Fully Qualified Domain name is returned in the first response line after your command
between the word Pinging and the IP address you provided.
For example: Pinging myserver.mydomain.com [<IP>]
6 Locate the Application Pool section and modify these default settings:
Make sure that Create new application pool is selected and specify DOMAIN
NAME\SPServices account as the Configurable option.
Locate the Database Name and Authentication section. To make it easier to identify the database
used by your application, replace the long string of numbers and letters in Database Name, for
example WSS_Content_8fdf4d95865947c0acff56ea4f5eb801, with your server name, the word
Mingle, and the port selected for your application. For example:
WSS_Content_MySharePointServer_Mingle_8080.
You can leave all other fields on this page unchanged with their default values.

7 Click OK at the bottom of the page to create the web application.

8 On the Application Created window, click OK.
The Application Management page is refreshed and an entry with the name and port that you
provided for the application is added to the list of applications available.


Installation instructions
4
For additional details on more complex installation scenarios or how to upgrade an installation that
includes Infor ION, Infor IFS, Infor Ming.le or Infor Workspace, refer to the Infor Ming.le/IFS Deployment
Guide.
See the release notes of the specific Infor Ming.le version that you are installing for information regarding
additional dependencies or configurations required.
Obtaining the Infor Ming.le installer

Contact Infor Xtreme Support and obtain the Infor Ming.le DVD image.
Before you begin the installation, burn the image file to a DVD disk, or mount it to a virtual drive by
using an optical media emulation tool.
Note: If you plan to copy the file to your local disk, do not copy and run it from the desktop. Make
sure that you place it in a folder that is accessible by all users.
The Infor Ming.le installation package contains the Setup.exe file.

Log on to the server where you installed Microsoft SharePoint Foundation 2010 with the SPInstall
account, and copy the file to a folder of your preference. In the rest of this document, this folder in
the SharePoint server is referred to as [InforMing.lePackage].
Installing Infor Ming.le Enterprise Core

If you are installing Infor Ming.le Foundation Core, skip this section and see "Installing Infor Ming.le
Foundation Core" on page 47.
Note: Infor Ming.le Enterprise requires Infor ION. Infor ION can be installed at a later date.
1 Log on to your SharePoint Foundation 2010 server with the SPInstall account.
Caution: Before you continue, ensure that the SharePoint 2010 Administration and Timer
services are running. To verify, click Start > Administrative Tools > Services, and confirm

that the SharePoint 2010 Administration and SharePoint 2010 Timer services statuses are
Started. If not, right-click the status and select Start from the menu.
2 Using Windows Explorer, navigate to the [InforMing.lePackage] folder, right-click the Setup.exe
file, and select the Run as Administrator option in the menu to start the Infor Ming.le installer.
Before the Infor Ming.le installation begins, you may be notified of the installation of some required
components such as .NET Framework 4.5.1 and Microsoft ASP.NET MVC 4.
Click Install. The installer automatically downloads and installs the required components. After the
installation of the components starts, you may be prompted to accept the EULA for the component.
Click Install to start the installation. A reboot may be required at the end of .Net Framework
installation. After the installation of the required components finishes, the installation of Infor Ming.le
resumes.
Caution: You may be prompted to close running programs, For example: Windows
Powershell. Close these windows to continue with the installation.
If a reboot is required, the Infor Ming.le installer resumes after the reboot. You may get a security
warning that setup.exe is being executed from publisher Infor Enterprise Solutions Holdings
Inc. In that case, click Run to continue. You may then be prompted to install Microsoft ASP .NET
MVC 4. Accept the EULA, start the installation and click Close on the Setup Successful message.
3 On the Welcome to the Infor Ming.le Installation Wizard page, click Next.
4 On the Choose Destination Location page, select the folder where you want to install Infor Ming.le
and click Next.
Note: The Infor Ming.le installer may be in error as it does not have administrator rights after the
reboot. Restart the Infor Ming.le installer by navigating to the [InforMing.lePackage], right-clicking
Setup.exe and selecting Run as Administrator.
5 On the Select Features page, select the components that you want to install.
Note that during an upgrade:
a Existing features are already checked. If you clear any of them, they are removed and not installed
by the upgrade process.
b Features that are currently not installed are cleared. If you check any of them, they are installed
as part of the upgrade process.
Caution: If you are upgrading to Infor Ming.le Enterprise, be sure to check the ION
Connector option under Infor Ming.le Enterprise Core.
Note that these selections are for the single server installation:
Infor Federation Services (IFS) is required.
Infor Ming.le Foundation core is required.
Infor Ming.le Enterprise core is required.
ION Connector is required for Infor ION integration.

Infor Ming.le Services is required.

Shredder Service
Timer Service
Graph Database Server
Notification Service
Infor Federation Services (IFS) Timer Service
Note: Only one instance of each service should be running in your infrastructure. Refer to the
Infor Ming.le/IFS Deployment Guide for more information on where these services should be
installed and running.
Infor Business Intelligence for Infor Ming.le is required for the In-Context BI context application.
By default, all context applications are selected for installation. If you choose not to install all
context applications, you can expand the Context applications node, and select only the context
applications that you want to install.
Expand the Plug-ins node and select the Infor application plug-ins that you want to install. If you
are not sure which Infor application plug-ins to install, you can run the Infor Ming.le installer at a
later date to add the appropriate Infor application plug-ins.
Note: If this is a new installation, verify that the Content Viewer plug-in is not selected. If this is
an upgrade installation, the Content Viewer plug-in is selected automatically if the Content
Assistant was previously installed in a Workspace 10.3.x environment.
Caution: If you have IFS running on a separate server:

You must upgrade IFS before you install Infor Ming.le.
While upgrading IFS, do not install Infor Ming.le Services on the IFS server.
You must use the same database server for Infor Ming.le and the IFS database server.
You must unselect IFS while installing Infor Ming.le.
For additional details on more complex installation scenarios or how to upgrade an installation
that includes Infor ION, Infor IFS, Infor Ming.le or Infor Workspace, refer to the Infor Mingle/IFS
Deployment Guide.
6 After you select the components to install, click Next.

7 If you select the Infor Business Intelligence for Ming.le for installation, on the Infor BI Web Site
configuration page, confirm the port to be used by the Infor BI site. By default, this value is assigned:
8000 - For a non-ssl connection, which uses http protocol.
8 Click Next.
9 On the Infor Ming.le Configuration page:
a Provide the SQL server name where you want to create the databases used by Infor Ming.le.
b Provide the user ID of a SQL server user who has dbcreator and securityadmin security roles in
the User name field.
c Provide the Password for the SQL server user.
d Provide the port for the Infor Ming.le site. By default, this value is assigned:

7080 - For a non-ssl connection, which uses the http protocol.

If you are using an SSL connection, select the certificate from the drop-down list.
e Provide the port for the Infor Ming.le web service site. By default, this value is assigned:
7180 - For a non-ssl connection, which uses the http protocol
If you are using an SSL connection, select the certificate from the drop-down list.
f In the User Content Folder text box, browse and provide the disk location where you want to
save all the content, such as pictures, attachments, and documents, that users upload. Make
sure that you select a disk that has plenty of free disk space. It is also highly recommended that
you do not use the same drive where Windows is installed.
Note: You must use the UNC (Universal Naming Convention) path for the User Content Folder.
For example: \\ServerName\Share\FilePath
g The API Service URL is configured by default. If needed, click Edit to change the URL.
h Click Next.
10 On the Infor Ming.le Services Configuration page:
a The Graph Database Message Queue is configured by default, If needed, click Edit to change
the queue name.
b The Notification Engine Message Queue is configured by default, If needed, click Edit to
change the queue name.
c Provide the Graph Database Folder. The default folder location is recommended.
d The IFS Timer Service Port is set to 555 by default. If needed, select a port that is not in use.
This port is used to synchronize users in IFS.
e Click Next.
Note: Only one instance of each service should be running in your infrastructure. Refer to the Infor
Ming.le/IFS Deployment Guide for more information on where these services should be installed
and running.
11 On the Infor Ming.le SMTP Configuration page:

a Provide the SMTP Server to be used by Infor Ming.le email notifications.
b Provide the Port for the SMTP Server.
c Select Use Secure Connection if required.
d Select Use Anonymous Login if required.
e If Use Anonymous Login is not selected, provide the Username and Password to log on to
the SMTP Server.
f Click Next.
Note: The information on Infor Ming.le SMTP Configuration page is not required and can be
configured by the Infor Ming.le administrator within the Infor Ming.leAdmin panel.
12 If the Feature Installation Summary page is displayed, review the features that are being installed
and click Next.
13 If the Ready to Install Infor Ming.le page is displayed, click Install to start the installation.

The Setup status page shows the progress of the installation process. Depending on your server
hardware configuration and the features selected, it may take up to forty-five minutes for the
installation to be completed.
14 Click Finish on the Wizard Complete page to close the installation wizard.
If you try to access the Central Administration Site while the installed applications are being deployed
on SharePoint, you may receive an HTTP Error 503. Service is unavailable.
If you are performing an upgrade, return to the instructions for "Upgrading Infor Ming.le" on page 79
and continue with Step 7.
Installing Infor Ming.le Foundation Core

If you are installing Infor Ming.le Enterprise Core, skip this section and continue with "Verifying the Infor
Ming.le deployment" on page 49.
Caution: Before you continue, ensure that the SharePoint 2010 Administration and Timer
services are running. To verify, click Start > Administrative Tools > Services, and confirm
that the SharePoint 2010 Administration and SharePoint 2010 Timer services statuses are
Started. If not, right-click the status and select Start from the menu.
2 Using Windows Explorer, navigate to the [InforMing.lePackage] folder, right-click the Setup.exe
file, and select the Run as Administrator option in the menu to start the Infor Ming.le Foundation
installer.
3 On the Welcome to the Infor Ming.le Installation Wizard page, click Next.
4 On the Choose Destination Location page, select the folder where you want to install Infor Ming.le
and click Next.
5 On the Select Features page, select the components that you want to install.
Note that these selections are for the single server installation:
Infor Federation Services (IFS) is optional.
Infor Ming.le Foundation core is required.
Infor Business Intelligence for Infor Ming.le is required for the In-Context BI context application.
By default, all context applications are selected for installation. If you choose not to install all
context applications, you can expand the Context applications node, and select only the context
applications that you want to install.
Expand the Plug-ins node and select the Infor application plug-ins that you want to install. If you
are not sure which Infor application plug-ins to install, you can run the Infor Ming.le installer at a
later date to add the appropriate Infor application plug-ins.
Note: If this is a new installation, verify that the Content Viewer plug-in is not selected. If this is
an upgrade installation, the Content Viewer plug-in is selected automatically if the Content
Assistant was previously installed in a Workspace 10.3.x environment.

Caution: If you have IFS running on a separate server:

You must upgrade IFS before you install Infor Ming.le.
While upgrading IFS, do not install Infor Ming.le Services on the IFS server.
You must use the same database server for Infor Ming.le as the IFS database server.
You must unselect IFS while installing Infor Ming.le.
For additional details on more complex installation scenarios or how to upgrade an installation
that includes Infor ION, Infor IFS, Infor Ming.le or Infor Workspace, refer to the Infor
Ming.le/IFS Deployment Guide.
6 After you select the components to install, click Next.

7 If you select the Infor Business Intelligence for Ming.le for installation, on the Infor BI Web Site
configuration page, confirm the port to be used by the Infor BI site. By default, this value is assigned:
8000 - For a non-ssl connection, which uses http protocol.
8 Click Next.
9 On the Infor Ming.le Configuration page:
a Provide the SQL server name where you want to create the databases used by Infor Ming.le.
b Provide the user ID of a SQL server user who has dbcreator and securityadmin security roles in
the User name field.
c Provide the Password for the SQL server user.
d Click Next.
10 On the Infor Ming.le Services Configuration page:
a The IFS Timer Service Port is set to 555 by default. If needed, select a port that is not in use.
This port is used to synchronize users in IFS.
b Click Next.
Ming.le/IFS Deployment Guide for more information on where these services should be installed
and running.
11 On the Feature Installation Summary page, review the features that are being installed and click
Next.
12 If the Ready to Install Infor Ming.le page is displayed, click Install to start the installation.
The Setup status page shows the progress of the installation process. After completion of the
installation of all applications, depending on your server resource, it may take up to five minutes for
the installed applications to be deployed on SharePoint.
13 Click Finish on the Wizard Complete page to close the installation wizard.
If you try to access the Central Administration Site while the installed applications are being deployed
on SharePoint, you may receive an HTTP Error 503. Service is unavailable.
If you are performing an upgrade, return to the instructions for "Upgrading Infor Ming.le" on page 79
and continue with Step 7.

Verifying the Infor Ming.le deployment

1 Using the SPInstall account, log on to the Central Administration Site by navigating to Start > All
2 In the Central Administration Site, select System Settings. On the System Settings page, select
Manage farm solutions under Farm Management and on the Solution Management page, verify
that Infor Ming.le (infor.workspace.wsp) and any other Infor applications plug-ins or context
applications that you installed are listed and have a status of Deployed.

Verifying Infor Ming.le Services

These services are installed and are expected to be running at the end of the Infor Ming.le installation
or upgrade.
Ming.le/IFS Deployment Guide for more information on where these services should be installed and
running.
View the services by:
1 Select Start > Administrative Tools > Services.
2 Find each named service below and verify that the status is Started. If any of the services are not
Started, right-click the service and select Start.
3 Close the Services window
Services include:
Infor Federation Services Timer Service (Infor Ming.le Enterprise and Foundation)
This service is responsible for scheduling and executing the synchronization of user information
between Infor Federation Services and Active Directory.
Infor Ming.le Follow Notification Engine (Infor Ming.le Enterprise)
This service handles the notification of events associated with Social Objects being followed by Infor
Ming.le users
Infor Ming.le Graph Engine (Infor Ming.le Enterprise)
This service converts and stores information received from Business Object Documents (BOD) into
a graph database used to allow users to follow and monitor changes to Social Objects.
Infor Ming.le Shredder (Infor Ming.le Enterprise and Foundation*)
This service is responsible for parsing Business Object Documents (BOD) received through ION
making information available to be used by other Infor Ming.le services.
*This service is installed only on Infor Ming.le Foundation if .NET Framework 4.5.1 is already installed
on the server prior to the Infor Ming.le installation.
Infor Ming.le Timer Service (Infor Ming.le Enterprise)
This service is responsible for scheduling and executing the indexing job for the Infor Ming.le
Enterprise Core component.
Bootstrapping the IFS application

This configuration task applies to Infor Ming.le Enterprise. This task is optional for Infor Ming.le
Foundation if you choose to install IFS.
Note: Microsoft Silverlight is required to run IFS.
Access to the IFS application is granted through security roles. After the installation, no user with the
appropriate security roles is available. Therefore, if no user is defined in the application, the Bootstrap

screen is displayed. On this screen, the first user who starts the application can choose to become
application administrator.
To become an application administrator:
1 Start the IFS application by opening this URL:
http://[IFS server].[domain]:[port]/IFS/
For example: http://IFSServer.mydomain.com:9680/IFS
2 If a login screen is displayed, specify a valid domain username and password and click OK. The
Bootstrap screen is displayed. In this screen, a welcome message and the current user are displayed.
3 For the current user to become the application administrator, click Become IFS Application
Administrator. The current user name is displayed above the button.
4 A Bootstrap completed message is displayed. Click OK.
5 Close all instances of the browser and restart the IFS application.
Note: If you become an application administrator, the claims for your account are changed. Therefore
you must re-access the application.
6 To ensure the Bootstrap operation was successful, log on to IFS with the username and password
of the IFS Application Administrator.
Note: If you only see the Home menu inside of IFS, close all the browser windows and access the
application again.
7 Close the IFS application by closing the browser.


Post-installation tasks
5
Adding an application instance for Infor Ming.le to IFS

This configuration task applies only to Infor Ming.le Enterprise, not to Infor Ming.le Foundation and is
necessary to grant users access to the social collaboration features of Infor Ming.le Enterprise.
To add the application instance to IFS:
1 Sign in to the IFS application by using the IFS application administrator account. Refer to
"Bootstrapping the IFS application" for additional details.
2 Click Configure > Applications.
3 Click New. A new row is displayed.
4 Assign an Application Name. For example: Infor Ming.le Enterprise
5 Assign a Description.=: For example: Infor Ming.le Enterprise Application
6 Select an Application Type of COLLABORATIONENGINE.
7 Click Submit.
Configuring user access to Infor Ming.le in IFS

You must complete these tasks in IFS to grant users access to the Infor Ming.le site:
Note: Each user can have multiple security roles assigned.
Adding users
Note: This task is optional if you are performing an upgrade.
To add users:
1 Sign in to the IFS application by using the IFS application administrator account.
2 Select Manage > Users on the menu.

3 Click New.
4 In the Add User from Active Directory dialog, type the name of the user you want to add in the User
Filter text box and click Load.
5 Select the check box of the entry with the user name and click OK.
6 Select Sync to sync all added users with Active Directory.
7 Select Sync Now on the popup window.
Note: See the Infor Federation Service Administration Guide for information on automatic sync
options.
Defining an Infor Ming.le administrator

This configuration task applies only to Infor Ming.le Enterprise, not to Infor Ming.le Foundation.
To grant Infor Ming.le Enterprise administration privileges:
2 Select Manage > Users on the menu.
3 Select a user on the left panel, and on the right panel, complete any missing information, and click
the ellipsis next to Security Roles.
4 Select the MingleAdministrator and MingleEnterprise security roles.
5 Click OK.
6 Click Save.
Repeat these steps for any additional user to whom you may want to grant administrator access to
Infor Ming.le Enterprise.
Configuring user access to Infor Ming.le Activity Feed

To grant users permission to access the Infor Ming.le Activity Feed page:
2 Select Manage > Master Data on the menu.
3 Select Security role and click Details.
4 Select the MingleEnterprise security role.
5 On the right panel, under the Users tab, click New to add existing users to this security role.
6 Select the check box next to each user to be added to this security role.
7 Click OK.

8 Click Submit.
Repeat these steps for any additional user to whom you may want to grant access to Infor Ming.le
Activity Feed. This is the minimum security role that every Infor Ming.le Enterprise user should be
assigned.
Note: To add this security role to every new user who is added to IFS, select the Assign to new users
check box.
If you do not complete these steps, an error message is displayed when Infor Ming.le users without
these permissions log on to Infor Ming.le.
Configuring user access to create Infor Ming.le

templates
To grant users permission to create the templates in Infor Ming.le Enterprise:
4 Select the MingleStreamsTemplateCreator security role.
7 Click OK.
8 Click Submit.
Repeat these steps for any additional user to whom you may want to grant access to create Infor
Ming.le templates. This is an additional security role that the Infor Ming.le Enterprise user should be
assigned in order to create templates.
check box.
If you do not complete these steps, when an Infor Ming.le user logs on to Infor Ming.le without the
above security role, the Create New Stream Template option is not displayed under the Templates
section.
Configuring user access to Infor Ming.le tasks and

alerts

This configuration task applies only to Infor Ming.le Enterprise that is integrated with Infor ION.
This configuration task applies only to Infor Ming.le Enterprise users who need access to Infor ION
tasks and alerts.
To grant users permission to access the Infor Ming.le tasks and alerts pages:
4 Select the MinglelONEnabled security role.
7 Click OK.
8 Click Submit.
Repeat these steps for any additional user to whom you may want to grant access to Infor Ming.le
tasks and alerts.
check box.
Caution: All users with the MingleIONEnabled security role must also have the
Ming.leEnterprise security role.
Creating a security role in IFS

This task is optional information to create a security role.
To create a security role:
3 On the Master Data page, select and double-click Security Role.
4 On the Security Role panel, click New.
5 Specify the Node name and Description in the right panel.
6 Click Save.
check box.

Creating a site collection

If you decide to use the default SharePoint website on port 80, skip this task and continue with "Changing
the site collection administrator for the default site" on page 59.
If you are upgrading Infor Ming.le, skip this task.
To create the site collection for the Infor Ming.le:
3 Click Central Administration in the left panel. Click Create Site Collections under the Application
Management group.
4 On the Create Site Collection page, specify this information:
a In Web Application, click the field and click Change Web Application to display a list of available
application URLs.
Select the web application that you created in "Creating a web application" on page 39.
b In Title, specify the title of the site collection. For example: Infor Ming.le.
c Under the Template Selection section, in the Select a template list, select a site template. Any
of the available templates are supported; however, we recommend the selection of the Group
Work Site.
Note: In SharePoint 2013, you must select the 2013 experience version from the drop-down
list. Select the Team Site template from the available templates shown.
d To select a Primary Site Collection Administrator, click the browse icon next to the User name
text box under the Primary Site Collection Administrator section.
e On the Select People dialog, specify the user ID of the person to assign to this role in the Find
text box, and click Search.
f Select the user ID available on the right panel. Click OK to close the dialog and save the changes.
This user, along with the secondary site collection administrator, must have been previously
added to the IFS application. See the IFS Administration Guide for additional details.
g Click OK to add the user ID to the User name text box.
5 Repeat these steps to assign a secondary site collection administrator for this site, if required.
6 If you created a quota template for your installation, select the template, for example Infor Ming.le,
in the Select a quota template field.

7 Click OK to create the site collection.

The Site Successfully Created page is displayed, and a link with URL for the new site is provided.
Write down this URL.

Changing the site collection administrator for the

default site
If you are upgrading Infor Ming.le, skip this task.
To change the site collection administrator for the default site:
1 While still in the Central Administration Site, click Application Management in the left panel, and
select Change site collection administrators under Site Collections.
2 Make sure that the Site Collections box shows the http://server name. If not, click the field and
select the Change Site Collection option to select the appropriate site collection.
3 By default, the SPInstall account is listed as the Primary Site Collection Administrator. If you
want to change this value, type the name of the person to be assigned as the primary site collection
administrator. Click Check Names to validate your entry.
4 Repeat these steps to assign a secondary site collection administrator for this site, if required.
5 Click OK to save your changes.
Running the Infor Ming.le configuration wizard

To run the Infor Ming.le configuration wizard:
1 While still logged on the SharePoint Foundation 2010 server with the SPInstall account, start the
configuration of Infor Ming.le by going to Start > All Programs > Infor Ming.le > Infor Ming.le
Configuration to display the Infor Ming.le Configuration Wizard logon page.
2 Provide the [DOMAIN NAME]\SPFarm account and password, and click Login.
Caution: You must enter the SPFarm account here and not the SPInstall account, which
you used to log onto the server.

3 On the Select SharePoint Web Application Selection page, select the web application that you
created in "Creating a web application" on page 39, and click Next.
4 On the Select SharePoint Site Collection page, select the site collection that you created in "Creating
a site collection" on page 57, and click Next.
5 On the Select Infor Ming.le features page:
a Select all of the features that you previously installed and want to activate on your site collection.
Each time the configuration wizard is run, the previously configured applications must remain
checked for them to stay active. If you are installing Infor Ming.le Enterprise, be sure to select
Ming.le Enterprise site level features so that the Infor Ming.le Enterprise home page is
configured. Otherwise, the SharePoint default home page is used.
b Click Configure.
Note: Due to the large volume of configuration data loaded when you click Configure, this step
can take from 5 to 20 minutes depending on your hardware resources.
6 On the Configure Infor Ming.le Features page:

Specify the Bing maps key in the Bing Maps Key text box.
Specify the Bing Translation Client ID and Client Secret keys that you obtain from the Windows
Azure Marketplace.
Provide the UPS access license number, account user ID, and account password that you obtain
from UPS.
Provide the Twitter Tracker consumer key and consumer secret that you obtain from Twitter.
Provide the API access code that you obtain from the Yelp site to use the Yelp context application.
If you do not have these keys available, you can click Skip to advance to the next page. Later, if
you want to enter any missing keys, you can either provide them by running the Configuration Wizard
again, or through the Ming.le site settings, as described in the Infor Ming.le Administrator Guide.
Also, as mentioned in "Configuration of integrated systems" on page 20, the BING Translator and
UPS services require the installation of server certificates.
Make sure that you obtain these certificates and install them on your SharePoint server as described
in "Installing root certificates in SharePoint" on page 108.
7 Click Next. For each application that you configure, you must enter the information about its
deployment. Refer to the application integration guide for the information that you must enter here.
If you enabled the Infor Ming.le Enterprise feature, the information that you provided in "Installing
Infor Ming.le Enterprise Core" on page 43 is automatically loaded on the Infor Ming.le feature
deployment page.
8 After all plug-in deployment information is entered, a confirmation page is shown with the deployment
information. Click Configure. A confirmation dialog is shown.
9 Click OK. The Infor Ming.le Plug-in Configuration Summary page is displayed.
Note: On the Infor Ming.le Plug-in Configuration Summary page, the Open URL column provides
a link to open each of the applications that you configured, in a standalone window independent of
and outside Infor Ming.le. You may want to click each of these links and make sure that each page
opens and loads properly. If any of these links does not open properly here, the pages will also not
open properly inside Infor Ming.le. This is not a problem with your Infor Ming.le installation. If a page

does not open properly, validate the information that you provided or ensure that the application in
question is currently running.
10 Click Exit to leave the Infor Ming.le Configuration Wizard.

If you receive a message indicating that the application deployment was not successful, see
"Troubleshooting techniques" on page 89.
Configuring user authentication in SharePoint

To allow users to access the Infor suite site, you must first configure their accounts with rights that
grant them access to the site in SharePoint. Infor Ming.le expects that upon sign-in, the user belongs
to a predetermined security group in the Active Directory used by the domain.
For access to the Infor Ming.le site, all users must have their domain account associated with this
security group in the Active Directory. For example:
Infor Application Active Directory Security Group

Infor Ming.le Infor
Note: For access to additional applications that you install, users are required to belong to additional
security groups in the Active Directory. Refer to the documentation provided by the respective application.
You create the security groups in the Active Directory outside of SharePoint and Infor Ming.le. Refer
to Microsoft documentation for details on how to configure user accounts with the security groups
required by Infor Ming.le and other Infor applications.
Configuring user access to the Infor Ming.le site

After you create the required security group in the Active Directory, complete these steps to configure
user access to the Infor Ming.le site:
1 Log on to the Infor Ming.le site with the account that you defined as the site collection administrator
in "Creating a site collection" on page 57.
2 Click the Home icon on the Infor Ming.le toolbar to ensure that you are on the Infor Ming.le home
site.
3 Select Site Actions > Site Permissions, and click the Infor Application Group.
On the People and Groups page, you may already have an existing entry for Infor. Unless this entry
is in the format Domain Name\Infor, you must still complete this task.
4 On the People and Groups page, click New.
5 In the Grant Permissions window, type Infor, which is the security group required for users to have
access to the Infor Ming.le site.

6 Click Check Names at the lower right corner of the text box, and if the name is valid it is updated
with the Domain Name\Infor format.
7 Click OK.
Accessing the Infor Ming.le site

To grant users access to the Infor Ming.le site, log on to the SharePoint server as the server administrator
and complete these steps:
1 Log on to the Infor Ming.le suite with the server administrator account, site collection administrator
account.
2 Log on to the Infor Ming.le site with the account that you defined as the site collection administrator
in "Creating a site collection" on page 57.
3 In the Infor Ming.le site, select Site Actions > Site Permissions and click Infor Application Group.
5 In the Grant Permissions window, specify the name of the user to whom you want to grant site
access in User/Groups.
6 Click the Check Names icon at the lower right corner of the text box. If the name is valid it is updated
with the Server Name\User Name format.
7 Click OK.
Accessing Infor application sub-sites

To grant users access to Infor application sub-sites, log on to the SharePoint server as the server
administrator and complete these steps:
1 Click the icon for the application in the Infor Ming.le toolbar.
2 In the application sub-site, select Site Actions > Site Permissions and click the group listed with
the application name.
4 In the Grant Permissions window, specify the name of the user to whom you want to grant site
access in User/Groups.

5 Click Check Names at the lower right corner of the text box. If the name is valid it is updated with
the Server Name\User Name format.
6 Click OK.
7 Repeat these steps for all sub-sites in your installation.
Integrating Infor Ming.le
Integrating with Infor ION

This configuration task applies only to Infor Ming.le Enterprise that is to be integrated with Infor ION.
Before proceeding, you must install Infor ION or have an installation of Infor ION available. Note that
Infor Ming.le 11.1 integrates only with Infor ION 11.1.
If you are upgrading, you must remove the previous ION certificates. You can remove the previous
certificates before you import the new certificate. When applicable, the sections in this guide indicate
when you remove the certificates.
Importing the Infor ION client certificate onto the Infor Ming.le Enterprise
server
To integrate import the Infor ION client certificate onto the Infor Ming.le Enterprise server:
1 On the Infor ION server, create a temporary folder. For example: C:\TempIONCerts
2 Generate the ION client certificate by executing the CreateGridSignedClientCertificate
batch file located in the CertificatesInstaller folder of the ION installation folder:
a Run a command prompt window. Select Start > All Programs > Accessories > Command
Prompt.
b Change the directory to the ION Installation folder. For example: C:\Program Files\Infor\
ION\CertificatesInstaller
Use the cd command:
For example: cd C:\Program Files\Infor\ION\CertificatesInstaller
c Run the command:
CreateGridSignedClientCertificate -f C:\TempIONCerts -i "C:\Program

Files\Infor\ION" -p Mingle123 -r IONService/IONPulseApiCaller -s
MingleServer -t pkcs12

Where:
Parameter -f (path to folder) is the folder created in step 1.
Parameter -i (installation folder) is the ION installation folder.
Parameter -p is the certificate password. This password is configurable, but store your password
in a secure location as it is needed in the next steps.
Parameter -s is the name of the certificate.
Parameter -t is the types of the certificate.
Parameter -r is the service/role.
3 Copy the client certificate created above in C:\TempIONCerts (for example: C:\TempIONCerts\
MingleServer.p12) to the Infor Ming.le server if Infor ION is installed on a different server.
4 On the Infor Ming.le server, open Microsoft Management Console (MMC). Select Start > Run >
mmc.exe.
a Select File > Add/Remove Snap-in.
b Select Certificates and click Add.
c Select Computer account and click Next.
d Select Local Computer and click Finish.
e Click OK.
Note: If you are upgrading, you must remove the previous ION client certificate. The default certificate
name is MingleServer:
a Expand Certificates (Local Computer).
b Expand Personal and select the ION client certificate: MingleServer.
c Click Delete.
5 To import the ION client certificate: MingleServer.p12:
b Right-click Personal and select All Tasks > Import.
c The Certificate Import Wizard starts. Click Next.
d Browse to where you saved the ION client certificate MingleServer.p12.
e Show all file types to see the ION client certificate MingleServer.p12 and click Open.
f Click Next.
g Enter the Password created in step 2: Mingle123. Click Next.
h Click Next.
i Click Finish.

Importing the Infor ION public certificate as a trusted certificate on the Infor
Ming.le server
Caution: If Infor ION and Infor Ming.le Enterprise are installed on the same server environment,
the following steps are not needed.
1 On the Infor ION server, locate the ION public certificate: ION.der
<ION Installation>\IONgrid\grids\ION\secure\ION.der
The default location is: C:\Program Files\Infor\ION\IONGrid\grids\ION\secure\ION.
der
2 Copy the ION public certificate, ION.der, to the Infor Ming.le server.
3 On the Infor Ming.le server, open the Microsoft Management Console (MMC). Select Start > Run
> mmc.exe.
a Select File > Add/Remove Snap-in.
b Select Certificates and click Add.
c Select Computer account and click Next.
d Select Local Computer and click Finish.
e Click OK.
Note: If you are upgrading, you must remove the previous ION public certificate.
4 To import the ION public certificate:

b Right-click Trusted Root Certification Authorities and select All Tasks > Import.
c The Certificate Import Wizard starts. Click Next.
d Browse to where you saved the ION server certificate ION.der.
e Show all file types to see the ION server certificate ION.der and click Open.
f Click Next.
g Click Next.
h Click Finish.
Caution: The following steps are for all installations of Infor ION and Infor Ming.le Enterprise.
Restarting IIS
To restart IIS:
1 Select Start > Administrative tools > Internet Information Services (IIS).
2 Select your server root and click Restart on the Actions panel.
3 Close IIS.

Setting up the Infor ION Service URL in Infor Ming.le

To set up the Infor ION Service URL in Infor Ming.le:
1 Log on to Infor Ming.le by using the Infor suite URL as the Infor Ming.le administrator.
Note: The Infor suite URL is https://sharepointserver.infor.com/SitePages/Infor
Suite.aspx.
2 Click the Admin link that is near the user profile picture.
3 Under System Settings, enter the ION Service URL.
Note: The ION Service URL is in this format: https://<hostname>:29081/pulseapi/Pulse
Api
An example of the ION Service URL:
https://IONServer.mydomain.com:29081/pulseapi/PulseApi
4 Click Save.
5 Close the browser to exit.
Restarting IIS
To restart IIS:
1 Select Start > Administrative tools > Internet Information Services (IIS).
2 Select your server root and click Restart on the Actions panel.
3 Close IIS.
Validating the Infor ION Service URL in Infor Ming.le

To validate the Infor ION Service URL in Infor Ming.le:
Note: The Infor suite URL is http://sharepointserver.infor.com/SitePages/Infor
Suite.aspx.
2 Click the Admin link that is near the user profile picture.
3 Under System Settings, click Validate next to the ION Service URL. The test result should be
successful.
4 Close the browser to exit.
Importing the Infor ION Document Flow to Infor Ming.le Enterprise

This document flow is currently handling only SecurityUserMaster BODs that are used by IFS in
situations where applications want to synchronize users with the information in IFS. In this case, IFS
through Infor Ming.le would send the Sync.SecurityUserMaster, and the application that relies on IFS

for user synchronization will have another document flow to Infor Ming.le (for example, LN to Infor
Ming.le) for the Process.SecurityUserMaster BODs.
To import the Infor ION Document Flow to Infor Ming.le Enterprise:
1 Log on to Infor ION Desk as the ION administrator.
The default URL is in this format: http://ionserver.mydomain.com:9581/iondesk/.
2 Select Connect > Document Flow .
3 Click Import.
4 Browse to the <InforMingleInstall> directory, for example, C:\Program Files\Infor\
Mingle\, and select Mingle-IONContent.xml.
Caution: This Document Flow xml file would have been updated with the database details
of Infor Ming.le Enterprise in this specific installation. Do not copy this file from other
installations.
After the Document Flow has been successfully imported, the new document flow named
"IONToMingleDocumentFlow" is added to the list with an InActive status.
5 Verify the database details in the connection point by navigating to Connect > Connection Points
in the ION Desk.
6 Select the mingleinstance1 connection point from the list of connection points. Click Details.
7 Verify the database details on the Connect tab under the Database section.
8 While still on the Connect tab, provide the database user name and password in the Connection
section.
9 Click Test to validate your configuration. The test result should be successful.
10 Click Save.
11 Navigate back to the Document Flow list by clicking Connect > Document Flow.
12 Select the IONToMingleDocumentFlow document flow and click Activate.
Importing the Infor ION Message Listener

This message listener is listening to all Sync.<BODs> that go through ION, and those BODs are used
to generate the social objects and graph information, and updates made on tasks, alerts, and ION
notifications.
To set up the Infor ION Message Listener for Infor Ming.le Enterprise:
1 Log on to Infor ION Desk as the ION administrator. The default URL is in this format: http://
ionserver.mydomain.com:9581/iondesk/.
2 Select Connect > Message Listeners.
3 Click Import.

4 Browse to the <Infor MingleInstall> directory, for example, C:\Program Files\Infor\Mingle\

, and select MingleION-BODListener.xml.
Caution: This message listener xml file would have been updated with the database details
of Infor Ming.le Enterprise in this specific installation. Do not copy this file from other
installations. After the message listener is successfully imported, the new message listener
named "MingleListener" is added to the list with an InActive status.
5 Verify the details of the message listener by selecting MingleListener and selecting Details.
6 Provide the database user name and password in the Credentials section.
7 Click Test to validate your configuration. The test result should be successful.
8 Click Save.
9 Select MingleListener and click Activate.
10 Close the ION Desk by closing the browser.
Granting document type permissions to users in IFS

To grant document type permissions to users in IFS:
2 Select Manage > Documents.
3 Select the MingleIONEnabled role.
4 Click New on the right panel.
5 Click Select All to add all document types to your security role.
6 Click OK.
Selecting all document types grants all users with the MingleIONEnabled security role to view and
follow all documents that are published by all applications.
If you need greater security, define a new security role by following the steps in "Creating a security
role in IFS" on page 56.
Caution: In addition to securing the documents at the document type level, you can also
secure the documents at the level of accounting entity and location. Every user can be
assigned to a set of accounting entities and locations. While setting up the document type
security, you can provide an indicator whether a user's accounting entity and location is
compared against a document's accounting entity and location. For a document type, you
can specify a set of security roles that can access the documents. While setting this up, if
you check the Accounting Entity flag, then only those documents that have the same
accounting entity as one of the accounting entities assigned to the user are viewable. If you
check the Location flag, then only those documents that have the same location as one of
the locations assigned to the user are viewable. If you check accounting entity and location,
then only those documents that have the same accounting entity as one of the accounting
entities assigned to the user and same location as one of the locations assigned to the user
are viewable.

.
Note: This security setup is applicable only to social objects in Infor Ming.le.
Integrating Infor Ming.le with Infor core products
Importing Drillback Definition files

To integrate an application with Infor Ming.le to support drillbacks, refer to the documentation provided
by the application you are integrating to obtain the Drillback Definition file.
To import the drillback definitions into Infor Ming.le:
Note: The Infor suite URL is: https://sharepointserver.infor.com/SitePages/Infor
Suite.aspx
2 Click the Admin link near your profile picture.

3 After the Admin page loads, click Manage Drillbacks.
A list of drilback definition files that have already been uploaded is displayed.
4 Click Choose file and select the Drillback Definition file. Click Open and OK.
5 Click Upload Drill Back XML.
Note: These Drillback Definition files are used in Infor Ming.le to generate the drillback links for ION
alerts and social objects.
Adding a custom BOD to the shredder service BOD registry

This task is necessary only if you use an Infor core application that supports custom BODs. See the
documentation related to the Infor core applications that you are integrating with Infor Ming.le to
determine if this task must be completed. If this task is not completed, Infor Ming.le cannot handle and
provide information in its user interface related to any custom BODs.
Custom BODs are delivered as part of content packs specific to some Infor applications and/or defined
by Infor consultants or customers. Refer to documentation provided by the Infor application being
integrated with Infor Ming.le or contact the Infor consultant for your installation to determine if you must
generate these custom files and, if so, for which "NounNames."
To add a custom BOD to the shredder service BOD registry:
1 Log on to the Infor Ming.le server.

2 Open the folder: [Infor Ming.le Installation Folder]\Infor\Mingle\Components\

ShredderService\xml. The default path is: C:\Program Files\Infor\Mingle\Components\
ShredderService\xml\.
3 Copy an existing XML document and rename it to the custom BOD name.
4 In the XML document you just created, change the NounName to the custom BOD name. Also,
change all instances of the XPath, which is defined in the metadata xml, so that they match the
actual BOD xml.
5 Restart the Infor Ming.le shredder service in Windows Services.
6 Configure the authorization for the custom BOD by following the instructions in "Configuring Document
Security" in the Infor Federation Services Administration Guide.
Verifying the activation of the Infor Ming.le application icons

To verify the activation of the Infor Ming.le application icons:
1 Using one of the accounts that you defined as site collection administrator during the creation of
your site, log on to the Infor Ming.le site by using the Infor suite URL. The Infor suite URL is the
combination of your site collection URL. For example: https://sharepointserver.infor.
com with the context /SitePages/InforSuite.aspx added to it, resulting as: https://
sharepointserver.infor.com/SitePages/InforSuite.aspx. In this document, this URL
is referred to as the Infor suite.
2 After you log on, the site is displayed with the Infor Ming.le default logo, style, and theme colors, all
of which you can change. See the "Changing the company logo" section in the Infor Ming.le
Administrator Guide for more information.
If you installed additional Infor application plug-ins such as ERPLN, EAM, XM, or SyteLine, and
activated them in your site collection, their sub-sites are automatically created and their icons are
added to the Infor Ming.le top navigation panel.
Caution: You must always use the Infor suite URL, for example: https://
sharepointserver.infor.com/SitePages/InforSuite.aspx, to access Infor Ming.le.
By accessing the system through this URL, you ensure that the libraries required by Infor Ming.le
are loaded during the page load; otherwise, some of the features such as Shortcuts, Context
Sharing, Drillbacks, Seamless Navigation, and so on, cannot work properly.
If you need to modify any configuration that you made in "Running the Infor Ming.le configuration
wizard", you can run the configuration wizard again and change any choice or values as needed.
Each time the configuration wizard is run, the previously configured applications must remain checked
for them to stay active.
See "Running the Infor Ming.le configuration wizard" for details.

Adding context applications to solution pages

For the context applications that you may have installed and activated in the previous tasks, before
users can use the context applications, you must add them to the solution pages.
Note that the context applications listed below are exceptions and are added to the solution pages
automatically so that you are not required to complete this task to add them to the solution pages:
Maps
Language Translator
Currency Converter
Shortcuts
Documentation
If you install Infor Ming.le Enterprise, you should add the following context applications to the application
pages you are integrating:
Paparazzi
Tasks
Alerts
Posts
For any other context applications that you installed and activated, complete these steps to add them
to the solution pages:
1 Log on to Infor Ming.le as the site collection administrator.
2 From the Infor Ming.le top navigation panel, click the icon of the application to which you want to
add the context application.
3 After the application page loads, click the Manage Context Applications icon (the gear) to open
the Context Applications Manager. The icon is on the right hand side of the top navigation panel.
The Context Applications Manager is displayed.
4 Next to Page Mode, make sure that you are editing the Shared View of the page.
5 Under Page Zones, select the zone to which you want to add the context application. Most context
applications are added to the Right Panel Zone.
The Context Applications Manager has two panels. On the left side under Available to be added,
the categories are listed. Under each category, the available context applications are listed.
6 Click the context application to add to the page and click the right pointing double arrows. Note that
when you click the context application, the description of the context application is displayed at the
bottom of Context Applications Manager.
The context application is added to Already Added panel at the bottom of the list.
7 Repeat the steps above to add more context applications, as necessary, to the Already Added
panel.
8 To change the order of the context applications in the Already Added panel, click the name of the
context application on the right panel and use the arrow icons to move it up or down in the list. The
order the context applications displayed in the list is the order the context applications are displayed
on the page.

9 To move a context application to first or last in the list, use the double arrow icons to the right of the
Already Added panel.
10 When finished adding and ordering the context applications, click Save to add the selected context
applications.
11 If prompted, refresh or resubmit the page.
Configuring Infor ION BI for the Infor Ming.le In-Context

BI context application
These instructions are applicable only for Infor ION BI to be used with the Infor Ming.le In-Context BI
context application. Instructions for the configuration of the Infor ION BI plug-in used by other Infor ION
BI products, for example: Dashboards, are available in the Infor ION BI documentation.
The tasks in this section are necessary only if you installed Infor BI for Infor Ming.le.
Obtaining the In-Context BI Content installer

The installer package for the In-Context BI content is provided as part of the release of the Infor
application for which you are going to enable the In-Context BI functionality.
Log on to the server where you installed Infor Ming.le and the Infor Business Intelligence for Ming.le
components, and copy the installer files to a folder of your preference.
Installing In-Context BI content

Note: If you install Infor Ming.le in an environment with a remote/dedicated database server, you must
complete this task directly on the database server.
Also, make sure that .NET Framework 4.0 is installed on the database server. You can download .NET
Framework 4.0 from this site:
http://msdn.microsoft.com/en-us/netframework/aa569263.aspx
To install In-Context BI content:
1 Log on to your SharePoint Foundation 2010 server with the SPInstall account and navigate to the
folder where you downloaded and extracted the In-Context BI content package.
2 Right-click setup.exe and select the Run as Administrator option in the menu to start the Infor
<Solution Name> Content for In-Context BI Installation Wizard.
3 On the welcome page, click Next.
4 On the Custom Installation page, click Next.

5 On the Database Server page, provide the information about the database server where you want
to install the Infor BI content repository. The Repository contains all of the In-Context BI report
definitions.
6 On the Database Server - Relational Alias page, enter the information about the Infor core product
database and click Next.
Note: For your installation, if the core product database uses Oracle as its Database Management
System, complete these steps:
Select Oracle as the server type.
For the Oracle service name, provide either your connection name or the complete connection
string as defined in your TNSNAMES.ORA file: In the following example:
ORA11 =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
(SERVICE_NAME = ORA11)
)
)
ORA11 is the connection name. The remaining part, starting from (DESCRIPTION and ending
with the last closing parenthesis ) is the connection string. Make sure to remove all new
lines/carriage returns from this string and provide as one single line.
In the Oracle Account fields, enter the logon ID and password for the user authorized to connect
to the database schema.
7 On the Ready to Install page, click Install to begin the installation.

8 At the end of the installation you should receive a message confirming that the installation was
successful. Click OK to exit the installer.
Creating a repository registration

Complete this task only if you install the In-Context BI content on a remote/dedicated database server
as described in "Installing In-Context BI content" on page 72.
1 Log on to your SharePoint Foundation 2010 server with the SPInstall account. Select Start > All
Programs > Infor ION Business Intelligence and double-click to start the Repository Administration
application.
2 In the Infor BI Repository Administration application, right-click on the Repository Administration
node and select New Registration Wizard.
3 On the Register Repository Wizard dialog welcome page click Next.
4 For the Choose Server Type, keep the default option Microsoft SQL Server.
5 On the Connection Settings for SQL Server page:

a Specify the SQL Server Name where you installed the content in "Installing In-Context BI content"
on page 72.
b Keep the Use SQL authentication option selected and provide a user name and password on
the appropriate fields.
c Select the repository created during the content installation, and click Next.
6 On the Advanced connection settings for SQL server dialog, click Test connection to ensure that
all of the information provided is valid, and click Next.
7 On the Repository Log-on Information page:
a Keep Basic as the Authentication type.
b Keep Admin as the User name.
c Leave the Password field blank.
d Select the Save password check box, and click Next.
8 On the Name of Registration page, leave all the values unchanged and click Next.
9 On the Completing the Register Repository Wizard page, click Finish to complete the configuration.
Granting access to the Application Studio Web Services

To grant users access to the Application Studio Web Services:
1 While still logged on the SharePoint server, select Start > Administrative Tools > Computer
Management.
2 In the Computer Management application, under System Tools > Local User and Group,
double-click Groups.
3 After the list of existing groups is shown, double-click ASWS_Group to open the Group Properties
dialog.
4 On the Group Properties dialog, click Add, and add a group of users that should have access to
the Infor BI/Application Studio Web Service. To add all users in the domain, type Domain Users,
and click OK.
5 Click OK to close the Group Properties dialog, and close the Computer Management application.
Granting users access to Application Studio Repository

To grant users access to view reports and metrics in the In-Context BI context application:
1 While still logged on the SharePoint server where you installed Infor BI/Application Studio, select
Start > All Programs > Infor ION Business Intelligence and double-click to start the Repository
Administration application.
2 In the Infor BI Repository Administration application, expand the Repository Administration node
and then Repository Registrations under it. All of the repositories that were previously installed
are listed under the registration's branch.

3 Right-click the repository name and version that you installed in the previous step, and select
Connect.
4 Once prompted, to connect select:
Authentication: Basic
User name: Admin
Password: <Leave Empty>
5 Click OK.
Note: The Infor ION BI Repository Administration may display a warning: The database schema
is obsolete. Do you want to update the database? Click Yes on the Database Update
prompt, click OK, and continue with the next steps.
6 Once connected to the repository, click [+] to expand it.

7 Select User Management.
8 Right-click User Management and select Authentication Systems....
If the version for the Authentication System listed is 10.3.1.x (where x is any number):
a Click Unregister.
b Click Register, and on the Register Authentication System dialog, select the Windows check
box.
c Click OK to close the dialog.
9 Click Close to close the Authentication Systems dialog.
10 Confirm that the User Management node is still selected in the left panel.
11 On the User Management panel, click Add and select Register Windows Users and Groups.
12 On the Register User and Groups panel, click Search.
13 On the Search dialog, enter the user IDs and groups (or Domain Users to grant access to all users)
to grant access to view reports and metrics in the In-Context BI context application. Click Search.
14 After the user is located, click OK. To add more users, repeat steps 11 through 13.
15 After you add the required users, click OK, and close the Infor BI Repository Administration.
Compatibility mode for In-Context BI

The In-Context BI context application requires a browser compatibility mode of at least Internet Explorer
9 when installed with Infor Ming.le 11.1.1 or greater. For more information on how to add the browser
compatibility mode at the site collection level, see the "Adding the Browser Compatibility Mode property"
section in the Infor Ming.le Administration Guide. For more information about client browser settings
for the compatibility mode, see the "Setting Browser Compatibility Mode at the user level" section in
the Infor Ming.le Administration Guide.

Configuring the In-Context BI context application
Caution: Due to run-time licensing restrictions on the Infor ION BI application used by the
In-Context BI for rendering charts and reports, you must execute this task from a browser
running on a client machine. If you attempt to perform this configuration or run the In-Context
BI context application while logged on the server you may encounter Authentication
Errors or No Reports Available errors.
After you finish installing and configuring the In-Context BI content as described above, go to the
application page where you installed your content and add the In-Context BI context application to it.
Follow the instructions in "Adding context applications to solution pages" on page 71.
Then, complete the steps below to configure the context application:
1 Ensure that you are signed into Infor Ming.le by using one of the accounts defined as Site Collection
Administrator.
2 From the Infor Ming.le left navigation panel, click the icon of the application to which you added the
context application. You may receive an warning message that the In-Context BI context application
has not been configured yet.
3 After the application page loads, click the arrow on the title bar of the In-Context BI context application,
and click Edit Context Application.
4 Specify this information:
In the Logical Id field, select an option where the last part of the string corresponds to the
application where you installed the content, for example: lid://infor.workspacebi.eam.
In the Repository field, select the option that corresponds to the appropriate application and
content version that you installed.
In the Project field, select the appropriate option, which should be Ming.le_Project.
In the Report Catalog field, ensure that the option available matches the application for which
you installed the content. Select the option.
Leave the Time Out field with the default value 15 or change it as required.
Leave the Enable Logging check box cleared.
5 Click Apply at the bottom of the list of settings to save the changes.
6 Click OK at the bottom of the list of settings to close the context application settings.
Upgrading the Application Studio Repository database schema

This task depends on the previous version of Application Studio that is being upgraded. As you follow
the steps below, there is an option to cancel if this step is not needed.
To upgrade the Application Studio Repository database schema:

1 While still logged on the SharePoint server where you installed Infor BI/Application Studio, select
Start > All Programs > Infor ION Business Intelligence and double-click to start the Repository
Administration application.
2 In the Infor BI Repository Administration application, expand the Repository Administration node
and expand Repository Registrations. All of the repositories that were previously installed are
listed under the registration branch.
3 Right-click the repository name and version that you installed in "Configuring the In-Context BI
context application" on page 76, and select Connect.
4 Once prompted, to connect, complete this information:
Authentication
Specify Basic.
User name
Specify Admin.
Password
Leave blank.
5 Click OK.
A warning should be displayed: The database schema is obsolete. Do you want to
update the database? If you do not receive this warning, your database schema is up to date
and no further changes are necessary. Close the Repository Administration Application.
6 Click Yes.
7 On the Database Update prompt, click OK.
8 On the successful update prompt, click OK.
Converting the Application Studio project or report catalog

Infor Ming.le 11.1 includes Infor BI Application Studio 10.5. If you are doing an upgrade or have a
previous version of In-Context BI content, you must convert the project and report catalog to work with
Application Studio 10.5. Application Studio provides a conversion tool.
To convert the Application Studio project or reporting catalog:
1 While logged on the SharePoint server where you installed Infor BI/Application Studio, select Start
> All Programs > Infor Business Intelligence > Application Studio.
2 On the logon page, select the repository from the drop-down menu.
3 Enter your password and click OK.
4 A warning dialog is displayed: "The project or report catalog is obsolete. Do you
want to start the conversion?" Click Yes.
5 On the repository version page, select the correct version from which to convert.
a If you are upgrading from Infor Ming.le 11.0, your Application Studio version was 10.4. Select
10.4.
b If you have installed In-Context BI content for the first time, check with your content provider for
the correct version.

c Click Next.
6 On the repository page, verify the details and click Next.
7 On the project selection page, select the project and click Next.
8 On the conversion page, click Start.
9 On the confirmation page, click OK.
10 Close Application Studio.
Installing and configuring additional licensed products

for Infor Ming.le Enterprise
Refer to the appendices at the end of this guide for specific instructions on installing and configuring
any additional licensed products you may have purchased for Infor Ming.le Enterprise:
Infor Ming.le Enterprise APIs - "Installing Infor Ming.le Enterprise APIs" on page 87
The Infor Ming.le Enterprise API is required if you are using these components or products:
Infor Ming.le Mobile
SmartOffice

Upgrade instructions
A
Note: For additional details on more complex upgrade scenarios that include combinations of Infor
ION, Infor IFS, and Infor Ming.le or Infor Workspace, see the Infor Ming.le/IFS Deployment Guide.
Upgrading Infor Ming.le

If you are upgrading from a previous version such as Infor Companion 1.x or Infor Workspace 10.0,
first uninstall the existing version by using the steps in the Installation and Configuration Guide for the
corresponding version and install the new version as described in this document.
Before you start the upgrade process, it is important that you review "Prerequisites" on page 15 and
install and configure any new software required by this version of Infor Ming.le.
To upgrade Infor Workspace versions 10.1.x or 10.2.x, upgrade to Infor Workspace 10.3.x by following
the upgrade instructions in the Infor Workspace Installation and Configuration Guide, Version 10.3.
To upgrade Infor Workspace 10.3.x or Infor Ming.le 11.0.x, complete these steps:
Note: Infor Ming.le 11.1 integrates only with Infor ION 11.1.
1 Using Windows Explorer, navigate to the [InforMing.lePackage] folder where the new version of the
Infor Ming.le installer has been downloaded.
2 Right-click the setup-exe file, and select the Run as Administrator option in the menu to start
the Infor Ming.le installer.
3 This step applies to upgrading only Infor Ming.le Enterprise Core.
Before the Infor Ming.le installation begins, you may be notified of the installation of some required
components such as .NET Framework 4.5.1 and Microsoft ASP.NET MVC 4.
Click Install. The installer automatically downloads and installs the required components. After the
installation of the components starts, you may be prompted to accept the EULA for the component.
Click Install to start the installation. A reboot may be required at the end of .Net Framework
installation. After the installation of the required components finishes, the installation of Infor Ming.le
resumes.
Caution: You may be prompted to close running programs, For example: Windows
Powershell. Close these windows to continue the installation.

Upgrade instructions
Note: If a reboot is required, the Infor Ming.le installer resumes after the reboot. You may get a
security warning that setup.exe is being executed from publisher Infor Enterprise Solutions
Holdings Inc. In that case, click Run to continue. You may then be prompted to install Microsoft
ASP .NET MVC 4. Accept the EULA, start the installation, and click Close on the Setup Successful
message.
A popup dialog is shown to confirm that you want to upgrade Infor Ming.le .
4 Click Yes.
5 On the Upgrading Infor Ming.le page, click Next.
6 If you are upgrading to Infor Ming.le Enterprise, complete all of the steps in "Installation instructions"
on page 43, starting with Step 3 in "Installing Infor Ming.le Enterprise Core" on page 43.
If you are upgrading to Infor Ming.le Foundation, complete all of the steps in "Installation instructions"
on page 43, starting with Step 3 in "Installing Infor Ming.le Foundation Core" on page 47.
Make sure that you complete all steps in this chapter. Note that configuration data provided during
the installation and configuration of the previous version will be maintained and you may be prompted
to confirm it.
7 Add the new Infor Ming.le application instance in IFS by following all the steps in "Adding an
application instance for Infor Ming.le to IFS" on page 53.
8 Add the new Infor Ming.le security roles to existing users in IFS by following all the steps in
"Configuring user access to Infor Ming.le in IFS" on page 53.
9 Run the Infor Ming.le Configuration Wizard after the execution of the installer, as described in
"Running the Infor Ming.le configuration wizard" on page 59.
10 If you are upgrading to Infor Ming.le Enterprise, make sure that you integrate with Infor ION by
following all the steps in "Integrating Infor Ming.le" on page 63. You must remove the existing ION
certificates and complete all of the documented steps due to changes in Infor Ming.le Enterprise
11.1 and Infor ION 11.1.
Note: If you installed the In-Context BI features, make sure that you also complete the instructions
in "Upgrading the Application Studio Repository database schema" on page 76.
Upgrading from Infor Workspace 10.3.x to Infor Ming.le 11.x

If you are upgrading from Infor Workspace 10.3.x to Infor Ming.le 11.x, complete these steps to publish
existing users to Infor Ming.le:
1 Sign in to the Federation Services application by using the Federation Services application
administrator account.
2 Click Manage > Users.
3 Click Publish Users to Ming.le.

Uninstallation instructions
B
Complete these tasks to uninstall Infor Ming.le and any application plug-ins that you installed and
activated.
If you are performing an upgrade and must uninstall Infor Companion, see the "Uninstallation" section
of the Infor Companion Installation and Configuration Guide.
Uninstalling Infor Ming.le

While logged on to your SharePoint Foundation 2010 server with the SPInstall account:
1 Select Start > Control Panel > Programs > Uninstall a Program, and select Infor Ming.le
Enterprise from the list.
The Infor Ming.le wizard starts. The Modify or remove the program page is displayed.
2 Select the Remove option and click Next. A pop-up dialog is displayed to confirm that you want to
completely remove the application and its features.
3 Click Yes. The un-installation process takes several minutes, and at the end the Uninstall Complete
page is shown.
4 Click Finish to close the page.
5 After the uninstallation is completed, log on to the Central Administration Site with the SPInstall
account. Select Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010
Central Administration.
6 Select System Settings > Manage Farm Solutions and verify that all Infor Ming.le applications,
for example infor.workspace.wsp or infor.Product Name , are removed from the list.

Uninstallation instructions
Uninstalling an Infor Ming.le application plug-in

To uninstall only a specific Infor Ming.le application plug-in yet retain all other aspects of Infor Ming.le:
1 While logged in to your SharePoint Foundation 2010 Server with the SPInstall account, select Start
> Control Panel > Programs > Uninstall a Program, and select Infor Ming.le from the list.
The Infor Ming.le wizard starts. The Modify or Remove the program page is displayed.
2 Select the Modify option.
3 Leave all installed components selected and clear only the application plug-ins that you want to
uninstall.
4 Continue through the Infor Ming.le wizard until you can click Finish to close the page.
5 Run the Infor Ming.le Configuration wizard as specified in "Running the Infor Ming.le configuration
wizard" on page 59.
Uninstalling any additional licensed products for Infor

Ming.le Enterprise
See the appropriate appendix for the specific uninstallation instructions, if you have installed:
Infor Ming.le Enterprise APIs - "Installing Infor Ming.le Enterprise APIs" on page 87

Creating server certificates
C
Enabling the display of mixed content on Internet

Explorer
To enable the display of mixed content on Internet Explorer:
1 On Internet Explorer (IE), select Tools > Internet Options.
2 Click the Security tab. Select the zone where the Infor Ming.le server and other Infor applications
are running. Most likely this is the Local Intranet.
3 Click Custom level and on the Security Settings dialog, locate the Display mixed content options
under Miscellaneous.

4 Select Enable.
5 Click OK to save your settings and close the dialog.
6 If you continue to receive security warnings about content that was not delivery security, you may
need to repeat this configuration for the Internet and Trusted sites zones.
Enabling Integrated Windows Authentication

This section contains information about non-Infor products.
Note: This information is provided for your convenience. Infor is not responsible for the accuracy of
this information.
Enabling Integrated Windows Authentication in Internet Explorer 8

or later
Integrated Windows Authentication is enabled in Internet Explorer. To verify that Integrated Windows
Authentication is enabled:

1 Start Internet Explorer 8.

2 From the Tools menu, select Internet Options.
3 In the Internet Options dialog box, click the Advanced tab.
4 In the Settings pane, scroll to the Security section and ensure that Enable Integrated Windows
Authentication is enabled. If it is not, select the check box to enable it and click Apply. The settings
will not take effect until your browser has been restarted.
5 To add your domain to the local internet, click the Security tab:
a For the zone, click on Local Intranet.
b Click Sites.
c On the Local intranet window, click Advanced.
d Specify your domain in this format: http(s)://*.[domain]. For example, https://*.
infor.com.
Enabling Integrated Windows Authentication in Mozilla Firefox 3.x

or later
1 To switch off extended protection for authentication:
a On the AD FS server, open the IIS Manager.
b In the right pane, navigate to Sites > Default Web Site > adfs > ls.
The middle pane shows /adfs/ls Home.
c While ls is selected, in the middle pane, open Authentication under IIS. The middle pane shows
Authentication.
d Select Windows Authentication. The right pane shows the possible actions.
e In the right pane, open Advanced Settings. The Advanced Settings window is displayed.
f Change the status of Extended Protection to Off.
g Click OK to close the Advanced Settings window.
2 Enable Integrated Windows Authentication.
Integrated Authentication is not enabled in Mozilla Firefox.
To enable Integrated Windows Authentication:
a Start Mozilla Firefox 3.
b Open this URL: about:config.
c On the This might void your warranty! window, click I'll be careful, I promise.
d Filter on network.automatic-ntlm-auth.trusted-uris.
e Specify a value in the network.automatic-ntlm-auth.trusted-uris field.
See this site: https://developer.mozilla.org/En/Integrated_Authentication

Keeping browser history

Some features of Microsoft SharePoint 2010 Foundation and Infor Ming.le rely on cookies to persist
users' preferences across different sessions, for example: language and locale settings, history of
uploaded files, and so on . In order for these features to work correctly, it is important that your browser
be configured not to delete browsing history, or at least cookies, upon exit.
To verify your settings for Internet Explorer:
Go to Tools > Internet Options > General Tab and make sure that the Delete browsing history on
exit check-box is cleared.
To verify your settings for Mozilla Firefox:
Go to Tools > Options > Privacy and make sure that Remember history is selected is selected in
the Firefox drop-down list.

Installing Infor Ming.le Enterprise APIs
D
The Infor Ming.le Enterprise API is required if you are using these components or products:
Infor Ming.le Mobile
SmartOffice
This appendix guides administrators through the installation and configuration of Infor Ming.le Enterprise
APIs.
For more information see the Infor Ming.le Enterprise APIs 11.1 Guide.
Prerequisites
Infor Ming.le Enterprise 11.1.0
Obtaining the Infor Ming.le API installer

The Infor Ming.le API installer is included in the Infor Ming.le API installation package.
Installing the APIs

To install Infor Ming.le Enterprise APIs:
1 As the SPInstall user, log on to the server where Infor Ming.le Enterprise is installed.
2 To install Infor Ming.le APIs:
a Navigate to the Infor Ming.le Enterprise API installation package.
b Select Infor Ming.le Enterprise Installer > setup.exe.

Installing Infor Ming.le Enterprise APIs
c Right-click and select Run as Administrator. The Infor Ming.le Enterprise API installation wizard
starts.
d Click Next on the Welcome page.
e Click Install on the Ready to Install page.
f Click Finish on the Wizard Complete page.
Uninstalling the APIs

To uninstall Infor Ming.le Enterprise APIs:
1 As the SPInstall user, log on to the server where Infor Ming.le Enterprise and Infor Ming.le Enterprise
API were previously installed.
2 Navigate to Control Panel > Programs > Programs and Features.
3 Select Infor Ming.le Enterprise APIs and click Uninstall.
4 Click Yes to remove the application and all of its features.
Administering the Infor Ming.le Enterprise APIs

Refer to the Infor Ming.le Administrator Guide, Version 11.1 to obtain administration keys, user keys,
and User GUIDs to use with Infor Ming.le Enterprise APIs.
Developing for the Infor Ming.le Enterprise APIs

Refer to the Infor Ming.le Technical Guide, Version 11.1 for development options for the Infor Ming.le
Enterprise APIs.

Troubleshooting techniques
E
This table lists areas where you can check for errors if you experience issues with the installation.
Location Description
Infor Ming.le Installation Folder\in- Example:
stall.log
C:\Program Files\Infor\Ming.le\in-
stall.txt for Infor Ming.le
C:\Program Files\Infor\Mingle\Plug-
insApplication NamePlug-in\install.
txt for integrated applications
Event Viewer Start > Administrative Tools > Event Viewer

Once inside the Event Viewer, you can look for
events specifically in:
Event Viewer (Local) > Windows Logs >
Application Log
Event Viewer (Local) > Windows Logs >
Setup
Event Viewer (Local) > Applications and
Services Logs > AD FS 2.0 > Admin
SharePoint 2010 Hive\logs Example:

C:\Program Files\Common Files\Mi-
crosoft Shared\Web Server Extensions\
14\LOGS
"SharePoint 2010 Administration" Windows Service Ensure that the SharePoint 2010 Administration
service is running on the server where SharePoint
2010 is running.
"SharePoint 2010 Timer" Windows Service Ensure that the SharePoint 2010 Timer service is
running on the server where SharePoint 2010 is
running.

SSO does not work: unexpected sign-in dialog in

Internet Explorer (using AD FS or otherwise)
The user is logged in with his Windows domain account. When accessing IFS, unexpectedly a browser
sign-in (username/password) dialog is displayed.
Cause 1: The federation services site is not registered as a local intranet site. Therefore Internet
Explorer does not attempt silent sign-in, using the current Windows credentials, to the site. Instead,
the browser shows a username/password dialog.
Solution 1: Add the federation services system or the domain of that system to the list of local intranets
in Internet Explorer. Complete these steps:
1 Open Internet Explorer.
2 Select Tools > Internet Options.
3 On the Security tab, select Local intranet and click Sites.
4 In the Local intranet window, click Advanced.
5 Add your domain in this format:
https://*.[domain]
Cause 2: Internet Explorer is configured to always prompt for username/password.

Solution 2: Change the configuration for Internet Explorer. Complete these steps:
2 Select Tools > Internet Options.
3 On the Security tab, select Local intranet and click Custom level.... The Security Settings - Local
Intranet Zone window is displayed.
4 In the Settings pane, change the User Authentication / Logon setting from Prompt for user name
and password to one of the Automatic logon options.
Repeated browser sign-in dialog and/or HTTP error

401 Unauthorized on sign-in, using correct credentials
(AD FS or IFS, or elsewhere)
When navigating to AD FS, or to an application which uses Integrated Windows Authentication, such
as IFS in Windows mode, for sign-in, the browser shows a sign-in dialog. Sign-in with the correct
credentials fails. Therefore a fresh browser sign-in dialog is displayed.
There are different causes for this problem. See the more detailed symptoms described below.

If the below information does not help sufficiently, you can switch on additional Kerberos-related logging
and inspect the events in the System event log. See this Microsoft Knowledge Base article: http://
support.microsoft.com/kb/262177 .
Possibility #1: Extended Protection (observed only for AD FS)

The Security event log of the server has an Audit Failure event with Status: 0xc000035b. This
was only observed for AD FS.
This problem was observed with Firefox 3.6 and Google Chrome 7 browsers. The problem also occurs
when using Fiddler to decrypt HTTPS traffic. Without Fiddler, the problem does not occur in Internet
Explorer.
Solution: Switch Extended Protection off for the AD FS web application. Complete these steps:
1 On the AD FS system, open IIS Server Manager.
2 Select Sites > Default Web Site > adfs > ls.
3 In the Features view under the IIS heading, open the Authentication feature.
4 Open the Windows Authentication Advanced Settings... dialog.
5 Set extended protection to Off. By default the extended protection is probably set to Accept.
You do not have to restart the 'ls' app or IIS.
For details on the benefits of Extended Protection, see this blog post: https://blogs.technet.com/b/srd/
archive/2009/12/08/extended-protection-for-authentication.aspx.
Possibility #2: ApplicationPoolIdentity (IFS 10.1 or older)

You are signing in to IFS in Windows mode, and you are using IFS 10.1 or older. The problem disappears
if you complete one of these steps:
Reboot the system running IFS.
In the IIS manager, find the 'IFSAppPool' application pool. In the advanced settings of this pool,
change the identity from ApplicationPoolIdentity to NetworkService.
There is no other way to find out whether your system is in this specific incorrect state.
Cause: You ran into the Microsoft bug described in this Microsoft Knowledge Base article: http://support.
microsoft.com/kb/2545850. This occurs when the machine account password is changed (by default
it changes automatically every 30 days), and then IIS is restarted, for example, using iisreset. After
that, "a flag is set in a global credential incorrectly", which causes the sign-in failure.
Solution: Set the IFSAppPool identity set to NetworkService, as described above. Alternatively, you
can upgrade to IFS 10.2 or later, which uses the NetworkService identity.
Possibility #3: outdated machine account password / old VM snapshot

You started a PowerShell or Command Prompt window, using 'Run as Administrator'. You run the
nltest /sc_reset:DOMAIN_NAME command, where DOMAIN_NAME is the name of your Windows
domain. The command results in this message: I_NetLogonControl failed: Status = 5 0x5
ERROR_ACCESS_DENIED.

You must run this command as administrator, otherwise this message is displayed: ERROR_ACCESS_
DENIED. Normally, when run as administrator, this command results in The command completed
successfully.
Cause: The application that uses Integrated Windows Authentication, such as IFS in Windows mode,
runs on a system, or a VM, which was restored to a previous state, with at least two machine password
changes in between. Therefore all communication using the machine account (
DOMAIN_NAME\hostname$) fails. By default, the Windows machine password is automatically changed
every 30 days. For details, see this blog post:
https://blogs.msdn.com/b/sudhakan/archive/2010/01/07/experimenting-with-windows-machine-account-passwords-and-vm-snapshots.aspx
Solution: Make the machine rejoin the domain. You must use a Windows domain account with sufficient
rights. See the above blog post for one method to do this. If your Windows domain has two different
names, such as INFOR and infor.com, you can use the following, simpler, procedure:
1 Right-click the Computer node and select Properties. Alternatively, in the Control Panel, select
System.
2 In the Computer name, domain, and workgroup settings section, click Change settings. The
System Properties dialog is displayed.
3 On the Computer Name tab, click Change....
4 Replace the displayed domain name by the alternative name for this domain and click OK.
For example, replace infor.com by INFOR.
5 Reboot the system.
Possibility #4: Web UI

You have installed Web UI on the same system as your IWA-application (such as IFS in Windows
mode).
Cause: There is a problem with Kerberos-related SPNs in Active Directory. This is caused by the
configuration used by Web UI.
Solution: This is a known Web UI issue. See this KB article on http://www.inforxtreme.com: http://www.
inforxtreme.com/espublic/EN/solutions/ViewSolution.asp?SolutionID=1135674.
Workaround: Complete these steps:
1 In IIS where IFS resides, under Default Web Site, select the IFS application
2 For IFS, open the Authentication page.
3 In the Authentication page, right click Windows authentication, which is enabled, and select
Providers.
4 In the Providers page, move NTLM above Negotiate.

Possibility #5: Use of an alias (via the SSL certificate)

You use an alias for the hostname, and possibly in the SSL certificate. The repeated browser sign-in
dialog is only displayed if the browser on the IFS system itself is used. When using an URL with the
original host name, not the alias, then the sign-in works fine.
Cause: The use of the alias in the URLs to access the IFS application somehow breaks the sign-in
protocols (Kerberos / NTLM).
Workaround: Do not use the browser on the IFS server, but use a browser on a client system.
Possibility #6: Non-default installation location

You installed IFS or ION to a non-default location, and outside of C:\Program Files or C:\Program
Files (x86). When accessing the web application, one of these messages is displayed:
HTTP error 401 Unauthorized
The more precise error 401.3: "You do not have permission to view this directory
or page because of the access control list (ACL) configuration or
encryption settings for this resource on the Web server."
Cause: If IFS, or any other web application, runs in IWA mode, then IIS checks whether the authenticated
user can read the web application's source files. So, in this case IIS checks for authorization on this
folder: D:\apps\Infor\Federation Services.
If the standard location, under C:\Program Files, is used, then by default the standard local group
'Users' has read access. This group includes the built-in group NT AUTHORITY\Authenticated Users
(S-1-5-11), which includes every IWA-authenticated user. So, in this case everything works fine.
If a different location, for which users have no read access, is chosen , and IFS is in IWA mode, then
an error, such as the one above, occurs.
Solution: After installation of IFS or ION to a non-default folder, change the Security properties of that
folder and its subfolders as follows: allow Read access by the local group 'Users', or any other group
which includes all users which will use IFS or ION. Read access is sufficient.
Connection to a remote IFS database fails because

NT AUTHORITY\ANONYMOUS LOGON is usedNT
AUTHORITY\ANONYMOUS LOGON
The IFS database is on a different system than the IFS application. In the IFS application in the browser,
or in one of its log files, this error is displayed:
"Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'"
Solution: See these sections:

"Possibility #2: ApplicationPoolIdentity (IFS 10.1 or older)" on page 91

"Possibility #3: outdated machine account password / old VM snapshot" on page 91
IFS reports Active Directory error, LDAP-related error,

or UPN error
IFS reports one of these errors:
An error when it queries Active Directory, either during sign-in, for example to get the user's UPN
An LDAP-related error such as "Load operation failed for query 'GetLdapUsers'"
Error 0x8000500C - "Unknown Error", 0x80072020 - "An operations error occurred.", or 0x200B -
"The specified directory service attribute or value does not exist"
A related AD query error
Solution: See these sections:
"Possibility #2: ApplicationPoolIdentity (IFS 10.1 or older)" on page 91
"Possibility #3: outdated machine account password / old VM snapshot" on page 91
IFS reports a synchronization error while synchronizing

users
IFS uses the pre-determined TCP port of 555 to synchronize users. You can choose or modify this port
at time of installation.
In the event that the synchronization fails because there is an unlikely conflict with this port, the following
changes in configuration should take place.
The Infor Ming.le Enterprise administrator can configure the port by using the Administration settings
page to change the URL/Port for the IFS Timer Service URL.
Error: Load operation failed for query 'GetSyncUsersSchedulingModel'. No connection could be made
because the target machine actively refused it tcp://[IFS server].[domain]:[port]/
Solution:
Note: The Infor suite URL: https://sharepointserver.infor.com/SitePages/InforSuite.aspx
2 Click the Admin link near your profile picture.

3 In the IFS Timer Service URL text box under System Settings, change the port number in the URL:
tcp://[IFS server].[domain]:[port]/QuartzScheduler

For example: tcp://IFSServer.mydomain.com:555/QuartzScheduler
Issues when installing the IFS application

This section describes issues that can occur when you install the IFS application.
Installation fails, log file recommends "manually creating the appropriate logins and
permissions in SQL Server"
The installation of IFS fails. The final screen shows a red icon with a cross, and the log file contains
these lines:
...
INFO : Checking database logins.
INFO : Creating connection to server '<SQL Server instance>', database
'INFORFS' (..).
INFO : Connection created.
INFO : Searching for login(s) ...
INFO : Therefore the following query should return 1: SELECT COUNT(*)
AS numberOfLogins FROM sys.server_principals WHERE ...
ERROR : ... login(s) found instead of ...
RECOMMENDATION : Please refer to the documentation for manually creating
the appropriate logins and permissions in SQL Server.
INFO : Checked database logins.
...
Earlier in the log file there may be ERRORs related to this, which indicate that something went wrong
while creating SQL Server logins.
Cause: For some reason, the installer could not create the appropriate account(s). An ERROR line in
the log file may provide more details.
Solution: Manually create the SQL Server logins. This section describes the logins to create, and how
to create them.
IFS 10 requires these logins in SQL Server:
If the database is on the same system as IFS:
IIS APPPOOL\IFSAppPool with read-write rights
The network service account with read-only rights
On English systems, this account is called NT AUTHORITY\NETWORK SERVICE. On German
systems, it is called NTAUTORITT\NETZWERKDIENST, and so on. See http://msdn.microsoft.
com/en-us/library/ms143504.aspx#Localized_service_names .
If the database is on a different system than IFS:

[domain] \ [IFShostname]$ with read-write rights.

Normally these accounts are automatically granted access to SQL Server by the installer, but this
administration failed for your installation. Therefore you must manually grant access to SQL Server.
To grant access to SQL Server for a Windows user XYZ\ZY, with read-write rights, run this SQL script,
for example using SQL Server Management Studio:
CREATE LOGIN [XYZ\ZY] FROM WINDOWS WITH DEFAULT_DATABASE=[INFORFS],

DEFAULT_LANGUAGE=[us_english]
USE [INFORFS]
EXEC sp_grantdbaccess [XYZ\ZY]
EXEC sp_addrolemember @rolename = 'db_datareader',@membername = [XYZ\ZY]
-- the following line is only needed for write access
EXEC sp_addrolemember @rolename = 'db_datawriter',@membername = [XYZ\ZY]
Issues when running the IFS application

This section describes issues that can occur when running the IFS application.
Invoke operation 'DoBootstrap' failed

During the bootstrap of the IFS application, or later, this error occurs:
Invoke operation DoBootstrap failed.

Error when trying to find user in Active Directory.
Base Exception System.Runtime.InteropServices.COMException,
Message: Unknown error (0x8000500c)
Inner exception messages: Error when trying to find user in Active
Directory
Cause: For some reason anonymous authentication is not sufficient to access Active Directory.
Solution: Complete these steps:
1 Navigate to IFS Configure > Parameters and specify the appropriate Active Directory path.
The tooltip explains you how to define the path, and provide an appropriate domain userid and
password.
2 Try the bootstrap action again.
The IFS application gives HTTP error 500.21 - Internal Server Error
Navigating to the IFS application results in this error message:
HTTP error 500.21. Handler "PageHandlerFactory-Integrated" has a bad

module
"ManagedPipelineHandler" in its module list

Cause: The .NET Framework 4 registration is not correct.

Solution: Run this command line:
%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe /ir
The IFS application, or some other application, gives HTTP error 404 (not found)
after configuring SharePoint
Navigating to the IFS application (or some other application) results in HTTP error 404, after you have
configured SharePoint.
Cause: You just ran the SharePoint Foundation 2010 Configuration Wizard. This wizard created an
IIS site called 'SharePoint - 80' with an HTTP binding on port 80. You already had IFS, or some other
application, installed on another site with a binding on port 80. Therefore, the other site and the
'SharePoint - 80' site cannot run simultaneously. Therefore, IIS has stopped the other site and IFS or
the other application is unreachable.
Note that there are many other causes for HTTP error 404. Therefore a different fix may be applicable.
Solution: Open the IIS Manager, and select and stop the 'SharePoint - 80' site. Select and start the
site containing IFS or the other application, and start it.
The IFS application, or some other application such as AD FS, gives HTTP error 500
after creating a new SharePoint web application
Navigating to the IFS application or some other application results in HTTP error 500, after you have
created a SharePoint web application.
Cause: When creating the SharePoint web application, you did not let SharePoint create an IIS site.
Instead you chose to use an existing site, specifically the site where IFS or some other application was
already installed. This action corrupted the other application.
Note that there are other causes for HTTP error 500. Therefore a different solution can be applicable.
Solution: Reinstall the software. Alternatively, you can remove or rename the web.config file at the
root of the site where IFS or the other application is installed. Note that this will pollute the site.
Could not load type 'System.ServiceModel.Activation.HttpModule'

Browsing to the IFS application results in this error message:
Server Error in '/IFS' Application.

--------------------------------------------------------------------------------
Could not load type 'System.ServiceModel.Activation.HttpModule'

from assembly 'System.ServiceModel, Version=3.0.0.0,
Culture=neutral, PublicKeyToken=b77a5c561934e089'.
Cause: This can be caused by installing the SharePoint Foundation 2010 prerequisites, using the
SharePoint_SP2_en-us.exe installer. According to the following blog post, this issue can occur when

"you install DotNet framework 4.0 on IIS server and then enable DotNet 3.0 or 3.5 WCF features": http:
//devonenote.com/2010/06/could-not-load-type-system-servicemodel-activation-httpmodule/
Solution: Run this command line:
%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe /iru
Issues with IFS Web Services

This section describes some issues with IFS Web services.
ID3037: The specified request failed. In AD FS event log: error ID4007
The Federation Service encountered an error while processing the

WS-Trust request.
Request type: http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue
Additional Data
Exception details:
Microsoft.IdentityModel.SecurityTokenService.RequestFailedException:
ID4007: The symmetric key inside the requested security token must be
encrypted. To fix this, either override the
SecurityTokenService.GetScope() method to assign appropriate value to
Scope.EncryptingCredentials or set Scope.SymmetricKeyEncryptionRequired
to false.
Cause: The absence of the service certificate in the Relying Party configuration in AD FS. The symmetric
key, to which the exception text refers, is a so-called 'proof key'. 'Proof key' is short for 'proof of
possession key'.
Solution: Import the certificate, only the public key, in the relying party in AD FS.
The IFS web app works but none of the web services work (problems about 'http
base address')
This problem consists of these parts:
The https://server.infor.com/IFS/ Web application works.
AD FS works.
The Configuration Service is not discoverable.

When accessing the claims-enabled Attribute Service at the .svc URL, for example https://
server.infor.com/IFS/AttributeService.svc, this error is displayed:
The HttpGetEnabled property of

ServiceMetadataBehavior is set to true and the HttpGetUrl property
is a relative address, but there is no http base address. Either
supply an http base address or set HttpGetUrl to an absolute
address.
When accessing the Configuration Service at the .svc URL, for example https://[server].
[domain]/IFS/ConfigurationService.svc, this error message is displayed:
Could not find a base address that matches scheme http for the
endpoint with binding WSHttpBinding. Registered base address
schemes are https.
There is an HTTP binding in IIS for the Web site.

Cause: A problem with the HTTP binding.
Solution: Clear the SSL Required check box in the SSL Settings in the features view of the IFS
application in IIS, not of the Web site, but of the application. The changes that you have made should
now take effect.
Activating Infor Ming.le in an application created after

the Infor Ming.le installation
During the activation of an application that is created after Infor Ming.le is installed, you may receive
an error: The located assembly's manifest definition does not match the assembly
reference, or the entry for Infor Ming.le is missing under the Infor Ming.le Configuration page.
To resolve this issue:
1 While logged on to your SharePoint Foundation 2010 server with the SPInstall account, go to Start
> All Programs > Infor Ming.le > Infor Ming.le Deployment Wizard, right-click it, and select the
Run as administrator option.
2 On the Infor Ming.le Deployment Wizard page, under the SharePoint web application, select the
new web application that you created, and click Next.
3 On the Infor Ming.le Solutions page, select all solutions that you want to deploy to the new web
application.
4 On the Infor Ming.le Solution Deployment Summary page, click Finish to complete the deployment
of the features to the new application.
5 Repeat the steps in "Running the Infor Ming.le configuration wizard" on page 59.

Make sure that you select the new web application and the site collection in which you want to
activate Infor Ming.le.
Addressing an Infor Ming.le "Access Denied" log-on

error for a non-site collection administrator
Upon completion of the Infor Ming.le installation and configuration and the configuration of all necessary
users in accordance with the Infor IFS documentation, if a non-site collection administrator user gets
an Access Denied error while trying to access Infor Ming.le, complete the following tasks to
troubleshoot and correct the issue.
Repairing .NET Framework 4

The Microsoft SharePoint preinstaller can unregister the .NET Framework 4 version. If you encounter
this problem, you can repair it.
The paths listed to the .NET framework are the most common. The path on your installation may be
different.
To repair .NET Framework 4:
1 Start a Windows PowerShell. You must run the shell as an administrator.
2 Type this command: cd C:\Windows\Microsoft.NET\Framework64\v4.0.30319
3 Type this command: .\aspnet_regiis.exe -ir
After the installation, IIS has a default website.
Verifying the web application authentication type

To verify the web application authentication type, complete these steps:
2 Sign in to the SharePoint Central Administration Site (CAS) with the SPInstall account by selecting
Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010 Central
Administration.
3 Click Application Management.
4 Click Manage Web Applications, displayed under the Web Applications options.
5 On the Application Management page, click the application that you created so that it is selected.
6 On the SharePoint toolbar, click Authentication Providers.

7 On the Authentication Providers dialog, click the zone in which you created your application: Default.
8 On the Edit Authentication page, in the Claims Authentication Types section, ensure that both
the Trusted Identity Provider and ADFS20Server options are checked.
9 Close the Authentication Providers dialog to return to the Central Management Site home page.
Deactivating Infor Ming.le and Infor applications

To deactivate deployed applications, complete these steps:
2 Select Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010 Central
Administration.
3 On the left navigator under Central Administration, select Application Management.
4 Click Infor Ming.le Configuration under Infor.
5 On the Infor Ming.le Configuration page, clear all solutions for plug-ins and context applications that
are installed. Do not clear Infor Ming.le yet. An Operation completed confirmation message
is displayed briefly at the bottom of the page.
6 Click OK.
7 After the page is refreshed, clear Infor Ming.le and click OK. An Operation completed
confirmation message is displayed briefly at the bottom of the page.
8 Close the browser to exit SharePoint 2010 Central Administration.
Enabling Infor Ming.le

To enable Infor Ming.le, complete these steps:
2 Using the SPInstall account, log on to the Central Administration Site by selecting Start > All
3 In the Central Administration Site, select Application Management > Infor > Infor Ming.le
Configuration.
4 On the Infor Ming.le Configuration page, complete this information:
In Web Application, click the field and click Change Web Application to display a list of available
application URLs.
Select the web application that you created in "Creating a web application" on page 39.
Select the site collection that you created in "Creating a site collection" on page 57.
Check only Infor Ming.le under the site collection.
5 Click OK. An Operation completed confirmation message is displayed briefly at the bottom of
the page. Remain on the Infor Ming.le Configuration page to complete the steps to enable additional
Infor solutions.
Enabling additional Infor applications

From the Infor Ming.le Configuration page, which you accessed in "Enabling Infor Ming.le", complete
these steps to enable additional Infor applications:
1 Confirm that the correct web application is still selected in the Web Application box. Leave the
Enabled check box selected.
2 Leave the values that you previously specified for the Bing map keys and Bing ID unchanged.
3 Confirm that the site collection that you created in "Creating a site collection" is selected and that
Infor Ming.le is still checked.
4 Check any additional Infor application (Infor Ming.le Application Name plug-in or Infor Ming.le Context
Application Name context application) in the list that you want to enable for this site collection. This
step creates a sub-site for each selected application under the Infor Ming.le site collection.
5 Click OK.
Addressing an unsuccessful SharePoint deployment

If you receive a SharePoint Solution deployment was not successful. Please check
the SharePoint Central Administration. message at the end of the Infor Ming.le
Configuration, complete these steps to resolve the problem.
1 Using the SPInstall account, log on to the Central Administration Site by navigating to Start > All
2 In the Central Administration Site, select System Settings > Manage farm solutions on the
Solution Management page, if the Infor Ming.le (infor.workspace.wsp) and any other Infor application
plug-ins or context applications that you installed have a status of Not Deployed.
3 For any entry that is not deployed, click the Deploy Solution link at the top of the page. If the Deploy
Solution link is not available, the solution has been deployed to all applications.
4 In the Deploy to? section, from the Choose a web application to deploy this solution drop-down
list, select the All Content Web applications option. Wait a few minutes to see that the solution is
now deployed to all necessary websites.
Addressing "An unexpected error has occurred"

message when clicking an application page
When you try to access an Infor application that you activated and you get An unexpected error
has occurred message, complete these steps to address the issue.
1 While logged on to your SharePoint Foundation 2010 server with the SPInstall account, start the
Infor Ming.le configuration wizard by going to Start > All Programs > Infor Ming.le > Infor Ming.le
Configuration.
2 Complete the instructions in "Running the Infor Ming.le configuration wizard" to execute the wizard
again.
3 On the Select Infor Ming.le Features page, clear the check box of the application for which you
received the error, and complete the wizard process.
4 Repeat the process again. This time, on the Infor Ming.le Features page, select the check box for
the application that you cleared in the previous step, and complete the wizard process.
Addressing "Web Part Error: Web Part or Web Form

Control cannot be displayed" message when upgrading
Infor Workspace to Infor Ming.le
When you upgrade from Infor Workspace to Infor Ming.le, web parts that were added to your applications
are displaying the error: " Web Part Error: Web Part or Web Form Control cannot be displayed."
To address the issue:
Suite.aspx
2 Remove the context application:

a Click the gear icon for the Context Application Manager.
b Select the context application that is in error and remove it by clicking the left-pointing arrows.
c Click Save.
3 Add the context application:
b Select the context application to add by clicking the right-pointing arrows.
c Click Save.
Addressing the "Web Part Error: Web Part or Web

Form Control cannot be displayed" message when
upgrading Infor Workspace to Infor Ming.le
When you upgrade from Infor Workspace to Infor Ming.le, the Gadget Container or Wolfram|Alpha is
displaying the error : " Web Part Error: Web Part or Web Form Control cannot be displayed."
Suite.aspx
2 Remove the context application in error:

b Select the context application in error and remove it by clicking the left-pointing arrows.
c Click Save.
Addressing the Wolfram|Alpha "Web Part Error: Web

Part or Web Form Control cannot be displayed"
message when upgrading Infor Workspace to Infor
Ming.le
When you upgrade from Infor Workspace to Infor Ming.le, Wolfram|Alpha is displaying the error: " Web
Part Error: Web Part or Web Form Control cannot be displayed."
Suite.aspx
2 Remove Wolfram|Alpha:
b Select Wolfram|Alpha and remove it by clicking the left-pointing arrows.
c Click Save.
Addressing "An unexpected error has occurred"

message when adding a context application
When you add a context application and you get "An unexpected error has occurred" message, complete
these steps to address the issue:
1 Remove the context application by typing in your browser address bar this URL:
https:// [ServerName]/SitePages/Default.aspx?Contents=1
where [ServerName] is your Infor suite SharePoint Server.
Note: If the context application was added to a subsite, the URL must reflect that subsite. For
example:
https:// [ServerName]/ [SubSite]/SitePages/Default.aspx?Contents=1
2 Select the check box to the left of the context application title that has caused this error.
3 Click Delete above the list of context applications.
Addressing the context application error "This Context

Application is no longer supported" message when
upgrading Infor Workspace to Infor Ming.le
When you upgrade from Infor Workspace to Infor Ming.le, a context application is displaying the error:
"This Context Application is no longer supported."
Note: The Infor suite URL is: https://sharepointserver.infor.com/SitePages/InforSuite.aspx
2 Remove the context application:

b Select the context application and remove it by clicking the left-pointing arrows.
c Click Save.
Addressing the Twitter Track error: "Tweets not

displaying."
To address this issue:
Configuring the Twitter Tracker context application

Infor Ming.le provides a Twitter Tracker context application. For this context application to function
properly, the Infor Ming.le administrator must provide the Consumer Secret and Consumer Code. You
can obtain the Twitter Consumer Secret and Consumer Code from the Twitter Web site: https://dev.
twitter.com/apps/new.
Entering the Twitter Consumer Secret and Consumer Code in Infor Ming.le
After you obtain the Consumer Secret and Consumer Key, to enter them in Infor Ming.le:
1 Log on to Infor Ming.le as the site collection administrator.
2 Select Site Actions > Site Settings.
3 Under Infor Ming.le Site, click Manage Administrative Settings.
4 Under the Context Application Configuration section, specify the Twitter Tracker Consumer Secret
and Consumer Code.
5 Click Create.
After you save the Twitter Consumer Secret and Consumer Code, the Twitter Tracker context
application functions correctly on all pages on which the context application is rendered. The Twitter
Consumer Secret and Consumer Code are saved at a site collection level. Any sub-site that has
the Twitter Tracker context application uses the Twitter Consumer Secret and Consumer Code.
There may be usage limits set by Twitter on the API Consumer Secret and Consumer Code. All
users' requests count toward this limit because the Twitter Consumer Secret and Consumer Code
are shared.
Server Error - 500.19 after the installation of

SharePoint
After the installation of SharePoint, you may get an error: Server Error -500.19 when you try to
access the web application used by Infor Ming.le. This is a known issue according to Microsoft. To fix
it:
1 Edit the Web.config file listed on the Config File section of the error page.
2 Search for the line with the string <appSettings />, and remove it.
3 Save your changes to the file and close the file.
Addressing a "Repository version is obsolete" error in

the In-Context BI context application
If you are editing the In-Context BI context application and receive a "Repository version is obsolete"
error, then your Application Studio Repository database schema is obsolete.
To upgrade the schema, complete the instructions in "Upgrading the Application Studio Repository
database schema" on page 76.
Addressing missing alerts, tasks, and ION notifications

in Infor Ming.le Enterprise
Caution: Infor Ming.le Enterprise 11.1 requires Infor ION 11.1.
If Infor Ming.le Enterprise alerts, tasks, or ION notifications are missing, verify that your ION
Service URL is valid by completing the steps in "Validating the Infor ION Service URL in Infor
Ming.le" on page 66.
Note: Due to changes between versions of Infor Ming.le Enterprise and Infor ION, the Infor Ming.le
Enterprise alerts, tasks, or ION notifications may be missing after an upgrade where they were working
previously. To restore them, you must:
1 Correct your ION Service URL.
2 Remove the ION certificates (old version).
3 Import the ION certificates (new version).
Refer to "Addressing an "ION Service URL is Invalid" error when validating the ION service URL" on
page 107 for additional information.
Addressing an "ION Service URL is Invalid" error when

validating the ION service URL
This error can be caused by:
An invalid URL used as the ION service URL
Invalid certificates
Caution: Infor Ming.le Enterprise 11.1 requires Infor ION 11.1.
Possibility #1: Check the ION Service URL

Solution: Copy your ION service URL to a separate browser window and add "?wsdl" to the end of
the ION Service URL.
If you receive an XML response in your browser, continue with Possibility 2 below.
If you receive any other error, check with your ION administrator to get the correct ION service URL.
Possibility #2: Import the ION certificates

Solution: Complete these tasks in "Integrating with Infor ION" on page 63:
1 "Importing the Infor ION client certificate onto the Infor Ming.le Enterprise server" on page 63
2 "Importing the Infor ION public certificate as a trusted certificate on the Infor Ming.le server" on page
65
Note: You must remove any previous versions of the above ION certificates before importing new ION
certificates.
Shortcuts, Context Sharing, Drillbacks and Seamless

Navigation not working
If any of these Infor Ming.le features is not working, make sure that you are accessing Infor Ming.le by
using the Infor suite URL, for example: https://sharepointserver.infor.com/SitePages/
InforSuite.aspx.
Installing root certificates in SharePoint

To import the certificate:
1 Download the certificate. See the section for each specific context application for instructions on
where to download the root certificate.
2 Log on to the Central Administration Site with the SPInstall account. Select Start > All Programs
> Microsoft SharePoint 2010 Products > Microsoft SharePoint 2010 Products > SharePoint
2010 Central Administration.
3 On the left panel, select Security.
4 Under General Security on the main panel, click Manage Trust.
5 From the ribbon, click New.
6 On the Establish Trust Relationship page, specify a name under Name.
7 Under Root Authority Certificate, click Browse and browse to your certificate.
8 Click OK.
9 Run IIS Reset. The context application is now fully functional.
Error related to .NET Framework 3.5 when installing

SQL Server or the SharePoint Products Preparation
tool on Windows Server 2012
You may receive an error when installing an application that requires Microsoft .NET 3.5 Framework
on Windows Server 2012. The .NET Framework can be enabled as a server feature from the control
panel. Refer to this Microsoft article to troubleshoot any issues: http://blogs.msdn.com/b/sql_shep/
archive/2012/08/01/windows-2012-and-net-3-5-feature-install.aspx
Also refer to Method 4 in this article: http://support.microsoft.com/kb/2734782.
If you have a Windows Server 2013 ISO file or DVD:
1 Insert the Windows Server 2012 DVD or mount the ISO file to the D:\ drive.
2 Open the Add Roles and Features wizard.
3 Select .NET Framework 3.5 Features and click Next.
4 Select Specify an alternate source path link on the Confirm installation selections page.
5 Go to the path: D:\Sources\SxS and click OK.
6 Click Install.
Infor Ming.le reports a security warning

Infor Ming.le reports a security warning when the SSL certificate is issued by a local certificate authority
or issued by your company (self signed). If the SSL certificate used is from a major issuer like VeriSign
or Comodo, Infor Ming.le does not show a security warning asking if the user wants to continue.
To remove the security warning:
Each user must add the self-signed SSL certificate to the list of certificates in the local JAVA settings.
1 Select Control panel > Java.
2 Navigate to the Security tab.
3 Click Manage Certificate.
4 Select Signer CA in Certification Type.
Note: The self-signed root certificate must be provided by your IT administrator.
5 Click Import.
6 Select the provided certificate file.
7 Click OK.
Drillback links between social objects in Infor Ming.le

Enterprise and an integrated Infor product not working
properly
This may be caused by the way these objects make reference to each other. Contact Infor Xtreme
Support and reference KB Solution 1481141.
Automatic selection of Internet Explorer compatibility

view settings causes irregular display in Infor Ming.le
If Infor Ming.le does not show some images or if some menus or text boxes are out of place or missing,
you may have unsupported compatibility view settings in Internet Explorer.
To fix this issue you must change your compatibility view settings:
2 Press the Alt key to display the menu bar.
3 Click Tools.
4 Click Compatibility View settings.
5 Clear these options:
Display all websites in Compatibility View
Display intranet sites in Compatibility View
Error related to an unsupported browser, while using

a supported version of Internet Explorer
If you receive an error message about an unsupported browser, while you are using a supported version
of Internet Explorer, you may have unsupported compatibility view settings in Internet Explorer.
To fix this issue you must change your compatibility view settings:
2 Press the Alt key to display the menu bar.
3 Click Tools.
4 Click Compatibility View settings.
5 Clear these options:
Display all websites in Compatibility View
Display intranet sites in Compatibility View
Performance issues while using applications within

Infor Ming.le on SharePoint 2013
SharePoint 2013 introduces a "Minimal Download Strategy" feature that causes performance issues.
By default, this setting is not enabled, to verify this setting:
1 Sign in to Infor Ming.le as the site collection administrator.
2 Click Site Actions.
3 Select Site Settings.
4 Under the Site Actions heading, select Manage Site Features.
5 Verify that the Minimal Download Strategy setting is not Active.
6 If the Minimal Download Strategy setting is Active, select Deactivate.
Verifying logs for the In-Context BI context application

Complete these steps, using the ULS viewer on the Infor Ming.le server, to filter out the events related
to the In-Context BI context application to see the logs related to In-Context BI:
1 Open the ULS viewer on the Infor Ming.le server.
2 Click File > Open From > ULS.
3 In the Setup the ULS Runtime feed pop-up, leave the default log file directory (that is, C:\Program
Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS) check box checked.
4 Click OK.
5 Log on to Infor Ming.le site as the site administrator.
6 Click Site Actions > Site Settings > Manage Administrative Settings.
7 Select the Enable Client Logging check box and click Create.
8 Navigate to an application where In-Context BI is configured.
9 Click the Settings drop-down menu that displays in the In-Context BI context application.
10 Select Edit Web Part.
11 Select the Enable Logging check box and click OK.
12 Send some context messages to the In-Context BI context application.

13 Go back to the server where ULS is open.
14 Click the filter icon.
15 Select EventID from the field option, select the operation as Equals, enter the value as 7 and click
OK.
16 Verify the logging of the parameters (ContextID, Current Time, Status and Details) by using the ULS
tool.
Internet Explorer displaying a blank screen or black

bar when accessing Infor Ming.le URL
To resolve a blank screen or black bar in Internet Explorer:
1 Go to Tools > Internet Options and select the Advanced tab.
2 Verify the http settings:
Select Use HTTP 1.1.
Select Use HTTP 1.1 through proxy connections.
Both check boxes should be selected.
3 While still on the Internet Options page, select the General tab.
4 Under browsing history, click Delete.
5 In the Delete Browsing History window, select all available options and click Delete.
6 Select OK.
7 Close all instances of Internet Explorer.
8 Open a new instance of Internet Explorer and access the Infor Ming.le URL.
Attachments in Infor Ming.le are not being saved

A user attaches an attachment within Infor Ming.le and the attachment is not saved. No error message
is received, but an error attachment icon is shown.
Possibility 1: The user content folder that stores all the content, such as pictures, attachments, and
documents, that users upload is mapped to a network drive and not a UNC (Universal Naming
Convention) path.
Solution 1: Change the user content folder to a UNC path. An example of a UNC path is \\Server
Name\Share\FilePath. As the user content folder is set at the time of installation, you must run the
installer again and change the user content folder to the UNC path.
Chrome 42 NPAPI disables Java and Silverlight

With Google Chrome browser version 42, released in April 2015, Silverlight does not work, by default.
When you start ION Desk, a message is displayed indicating Silverlight is not installed, even though
it is.
So that ION can run, you must re-enable the NPAPI plug-ins in Chrome. In the browser, go to chrome:
//flags/#enable-npapi and click Enable for the Enable NPAPI Mac, Windows setting. Then
relaunch Chrome.
Alternatively, an administrator can re-enable NPAPI through a Chrome Enterprise Policy, for example,
through plug-in policies such as EnabledPlugins and PluginsAllowedForUrls.

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Infor Ming.

Publication Date: October 6, 2016

About this guide..............................................................................................................7

Chapter 3: Prerequisite installations...........................................................................25

Infor Ming.le Installation and Configuration Guide for Active Directory | 3

Installing language packs.....................................................................................................................37

Chapter 4: Installation instructions.............................................................................43

Chapter 5: Post-installation tasks...............................................................................53

4 | Infor Ming.le Installation and Configuration Guide for Active Directory

Configuring the In-Context BI context application................................................................................76

Appendix A: Upgrade instructions..............................................................................79

Appendix B: Uninstallation instructions.....................................................................81

Appendix C: Creating server certificates....................................................................83

Appendix D: Installing Infor Ming.le Enterprise APIs................................................87

Appendix E: Troubleshooting techniques..................................................................89

Infor Ming.le Installation and Configuration Guide for Active Directory | 5

Repairing .NET Framework 4................................................................................................................100

6 | Infor Ming.le Installation and Configuration Guide for Active Directory

This guide describes the installation of Infor Ming.leTM.

Locating product documents

Infor Ming.le Installation and Configuration Guide for Active Directory | 7

8 | About this guide

Infor Ming.le features

Component Foundation Enterprise

Infor Ming.le Installation and Configuration Guide for Active Directory | 9

Component Foundation Enterprise

Infor Ming.le Services

Graph Database Service

Infor Federation Services (IFS) Timer Service

Infor Business Intelligence for Infor Ming.le

In-Context URL Viewer

10 | Infor Ming.le Installation and Configuration Guide for Active Directory

Component Foundation Enterprise

Infor Ming.le Enterprise Core

Infor Anael FMS

Infor Anael Paie iSeries

Infor Approva Certification Manager

Infor Approva Continuous Monitoring

Infor Document Management

Infor Epiphany Marketing

Infor Epiphany Sales and Service

Infor Expense Management

Infor Infinium Self Service

Infor ION Business Vault

Infor Ming.le Installation and Configuration Guide for Active Directory | 11

Component Foundation Enterprise

Infor M3 Customer LifeCycle Management

Infor M3 Document Archive Foundation

Infor M3 Graphical Lot Tracker

Infor M3 Metadata Publisher

Infor Epiphany Interaction Advisor

Infor Public Sector

Infor Supply Chain Execution

Infor Sales & Operations Planning

Infor Service Management

Infor Supplier Exchange

Technology/Application Development Framework

*These features are available as additional licenses to Infor Ming.le Enterprise.

12 | Infor Ming.le Installation and Configuration Guide for Active Directory

Infor Ming.le limitations

Infor Ming.le Installation and Configuration Guide for Active Directory | 13

14 | Infor Ming.le Installation and Configuration Guide for Active Directory

Hardware requirements and recommendations