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Quite often, IT automation is feared with the notion that its complex,
requires resources and large investments.
The solution is simply to start small gain quick wins in automating
repetitive tasks, before expanding automation into more complex
processes.
Enjoy,
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How much time does your IT team (and
Help Desk group) spend on Active
Directory password resets and locked
accounts? This can sum-up to tens of According
hours on a weekly basis, depending on the to the Burton Group,
company size password management
and number of user requests. can cost $250 per user,
per year.
Frequent password resets,
coupled with a complex
password policy, lead to
repeated account lockouts.
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Automating password reset alone can drop helpdesk queries by
more than 30%.
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One of the most frequent causes of unscheduled downtime for
applications is a critical disk space shortfalls. In fact, insufficient
disk space on one of your SQL Servers, IIS applications, or
Exchange can be more disruptive than any other system or
network failure.
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Monitoring and proactively maintaining
your servers with disk clean-up jobs is a
repetitive, time-consuming task. You can
make it easy for you by just automating it
as you wish.
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Regardless whether going green is a social trend or not, you
can take simple actions to significantly reduce energy
consumption and cut IT
operational costs.
Average energy
savings per computer
over 12 month period
can reach $36. Do the
math!
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The automated energy saving alternative: A workflow that turns to
standby mode all network-connected idle computers or servers,
based on rules and policies.
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Change may be a good thing for the world, but not necessarily for
the Sys admins.
How many times you had some issues with users deleting or
changing files then claiming they never touched them?
If you have users trying to blame you for their system errors due to
file changes you should start monitoring them now!
You need to have monitoring on your mission critical app files and
folders, for any change or to check data integrity. But this is not the
only reason why you should do that! a hint - IT security and
Compliance.
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The automated alternative: A pre-defined set of workflows
that automate daily routine tasks on your mission-critical
files and folders:
Monitor changes, file deletion, file size, last modified
File parsing and data integrity
Handle any change or errors with automated alerts
notifications and remediation tasks as needed.
Delete, Move, Archive, Compress files etc to maintain
system availability
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How many times a day do you find yourself having to restart a
service remotely because of frequent changes
to application configuration files, service crashes, or the need to
release system memory?
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The automated alternative:
Setup a workflow that is either scheduled
or automatically triggered via alert. The
workflow should:
Monitor Windows/Linux services,
Automating service
backup, antivirus, spooler, email, app
restart can reduce
services risk and application
Diagnose and troubleshoot events downtime by 90%!
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Do you find yourself repetitively executing SQL queries to
extract data for IT and business use and then emailing the
results?
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The automated alternative: An automated workflow that
connects and retrieves data from an SQL database, generates
the retrieved data to an output in a text format or in excel file
and sends it via email or SMS to designated user.
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Many Windows servers use shared
domain admin accounts to run
applications.
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The automated alternative: An automated
workflow that:
Extracts the server and service list from
a text file, CMDB or any other
inventory) Automating the service
Changes the service account logon account change
password for each of the servers and process, reduces time
services from minutes to
Restarts the service as needed seconds, with zero
Documents the process and sends errors and meets
reports regulation and
password change
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You are probably aware of the fact that at least
70% of security events
that cause enterprises losses
involve inside users.
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The automated alternative: An automated process that parses
the Windows event logs (application, security, system etc) and
alerts about critical events of mission-critical applications like
Exchange, IIS, MS-SQL.
The process will also document every step in the workflow for
future investigation and statistical reports.
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Automating VMware tasks using scripting
tools is possible but requires highly skilled
personnel. Scripting tasks such as VM
provisioning, deployment, creating
snapshots and so on might be more
complicated than seems at first.
Making Risky Changes
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So no matter if you are a newbie or
PowerCLI expert, you better start
automating this task:
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Its 7am and the phones are ringing in the
IT department. The email system is down,
and everyone from the CEO to the
secretary is calling to say theres a
problem.
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The automated alternative: You should have an automated
process that includes the following steps:
Automatically captures alert from monitoring system
Notifies L1 to identify the issue severity and priority and
attempt to resolve it within the SLA
If problem is not resolved, escalate to L2, to fix the problem
or escalate up to L3.
Close loop, update ticket, and notify relevant personnel
about status and closure of that incident.
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Automate repetitive IT tasks in less than 5
minutes with pre-defined templates that can be
customized easily to your needs.