NO.

SJ740-012 (1 / 4 )
DATE 2003.7.14

SERVICE INFORMATION
ROLAND DG CORPORATION / SERVICE DEPT.
TO ENGINEERS :
TO ENGINEERS

MODEL : SUBJECT :
Head stops firing ink
SJ-740/540

SYMPTOM:
1 Head or 2 Heads does not fire ink at all.

CAUSE:
In case that 1 Head stops firing ink.
Head Driver IC and Power Transistors which drive the Head are broken.
In case that 2 Heads ( BK&CY / MG&YE / Lc&Lm ) stop firing the ink.
Fuse is broken (sometimes also Driver IC and Power Transitors are broken).
Each one Fuse is connected to each group of the head, so 1 Head group does not fire ink at all
when 1 Fuse is broken.
In most cases, only the Fuse on the Head Board is broken and then 2 Heads stop firing ink.
We are investigating the cause of the problem. We have found 2 causes so far. One is that the Flexible
Cable is not connected straight to the Head Board / Carriage Board / Head. The other is that ink is
dropped on the circuit board of the Head and it causes a short-circuit.

VERIFICATION METHOD:
1. Check the Cable Condition (bad contact / cut-line) between the Head and the Carriage Board / the
Carriage Board and the Head Board.
If the Cable has some damage on it, replace the Cable and repair the Head Board (refer to the
Repair the Head Board).
2. Check the ink on the circuit Board of the Head (where the cables are connected).
If you can see the ink stain on it, please replace the Head and repair the Head Board (refer to the
Repair the Head Board).
3. Check the Head itself by switchting the Cables of the Head to the Cables of the normal Head.
(refer to the next page)
- If the defective Head starts firing ink and normal Head stops firing the ink, the Head is not
broken, check the Head Board (refer to the Repair the Head Board).
- If the Head does not still fire ink and normal Head fires ink, the Head is broken, replace the
Head and check the Head Board (refer to the Repair the Head Board).
- If the Head and also normal Head stop firing ink, the Head is broken and it breaks the Head
Board, replace the Head and repair the Head Board (refer to the Repair the Head Board).

Revision No. Date Description of Changes Approval Issued by

0 03.07.14 First Edition Inagaki Kato

-1- DQF-7511-02-1(Rev.0)
 NO. SJ740-012 (2 / 4 )
DATE 2003.7.14

How to check the Head

Cable for A

Cable for B

A nozzle line B nozzle line

Group A

NG!! Head and Head Board will be broken

Cable for A Cable for A
Cable for B
Cable for B
A nozzle line B nozzle line A nozzle line B nozzle line
HEAD HEAD

Cable for A

Cable for B
A nozzle line B nozzle line
HEAD

NG!! Head may not fire the ink correctly.

Cable for Head 1 Cable for Head 1

Cable for Head 2

Cable for Head 2

HEAD 1 HEAD 2 HEAD 1 HEAD 2

OK!!

-2- DQF-7511-02-1(Rev.0)
 NO. SJ740-012 (3 / 4 )
DATE 2003.7.14

REPAIR the Head Board:

Measure the resistance of the correspond Fuse / Driver IC / Power Transistor.
Fuse (MMCT 3.15A) :
Measure the resistance of the Fuse. Repalce it if it is open state.
Driver IC (E09A19RA) :
Measure the resistance between the GND and the pin #18 (refer to the below figure). Normal
resistance is almost 18k ohrm. Replace it if the resistance is almost 0 ohrm or some mega ohrm.
Power Transistor (2SA1746 / 2SC4131) :
Measure the resistance between the C and the E (refer to the below figure). Normal resistance is
some mega or kilo ohrm. Replace it if the resistance is less than 5 ohrm.

TR 2,3,6,7,10,11,18,19
IC 50,51,52,54,55,56,58,59,60,62,63,64 22,23,26,27,34,35,38,39
P/# 15159127 42,43,50,51,54,55,58,59
E09A19RA
1
GND P/# 15129121
9 2SA1746
and
15 P/# 15129122
2SC4131
16

18pin B
C
E

Head Board

FUSE F4 FUSE F3 FUSE F2

IC58 IC50 IC59 IC51 IC60 IC52 IC62 IC54 IC63 IC55 IC64 IC56

TR34 TR2 TR51 TR19 TR38 TR6 TR55 TR23 TR42 TR10 TR59 TR27

A1746 A1746 A1746 A1746 A1746 A1746 A1746 A1746 A1746 A1746 A1746 A1746

C4131 C4131 C4131 C4131 C4131 C4131 C4131 C4131 C4131 C4131 C4131 C4131

TR50 TR18 TR35 TR3 TR54 TR22 TR39 TR7 TR58 TR26 TR43 TR11

CABLE-CARD 36P1 2480L BB

Carriage Board

CABLE-CARD 21P1 330L BB

Head BK CY MG YE Lc Lm

-3- DQF-7511-02-1(Rev.0)
 NO. SJ740-012 (4 / 4 )
DATE 2003.7.14

FUSE POWER TRANSISTOR

TR50 TR54
F4 TR51 TR55 TR58 TR59
F3 TR34 TR38
TR35 TR39 TR42
F2 TR43
TR18 TR22 TR26
TR19 TR23 TR27
TR2 TR6 TR10
TR3 TR7 TR11
TR1

HEAD DRIVER IC

IC58 IC59 IC60 IC62 IC63 IC64

IC50 IC51 IC52 IC54 IC55 IC56

Note : It is necessary to solve the cause of the broken Head Board before repair or
replace it, because it has possibility that the Head Board will be broken again.

PARTS:
We will supply the following parts.
Parts No. Parts Name
12559102 MMCT 3.15A..........FUSE
15159127 E09A19RA.............Driver IC
15129121 2SA1746................Power Transistor
15129122 2SC4131................Power Transistor
We will supply the FUSE from 7th, July, Power Transistor from September and Driver IC from October.

-4- DQF-7511-02-1(Rev.0)