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WEEK 2 CONTINUATION things.

-Shorter time frame.


TYPES OF PLANS - Usually involve the middle and lower levels of
managers.
1. STRATEGIC PLANS
-Long terms in nature- around 3-5 years.
DATA A NEEDED FOR PLANNING
-Based in explicit assessments of the competitive
strengths and weaknesses of the organization. Daily average patient census
- It defines the direction and growth of the -computed based on days of admission over
organization. patient days.
- Prepared in the upper levels of management and Bed capacity and percentage of occupancy
serve as the basis for operating plans. Average length of stay
- Vital quote: What are the right thing to do? Number of births
-Includes analysis of factors such as projected Number of operation
technological advances, the internal and external Trends in patient population
environments, the nursing and health care market Diagnosis
and industry, the economics of health care, Age groups
availability of human and material resources and Acuity of illness
judgments of top management. Minimal
Moderate
ELEMENTS OF STRATEGIC PLANNING Maximal
Intensive
1. Product/Marker Planning
Physical dependency
2. Business Unit Planning
Trends in technology
3. Shared Resource Planning
Diagnostic procedure
4. Shared Concern Planning
Therapeutic procedure
5. Corporate- Level Planning
Environmental Analysis
Internal forces
PHASES OF STRATEGIC PLANNING
Availability of nurses
1. The Mission and the Creed Turnover
2. Data collection and analysis Delivery system
3. Assess strength and weakness Physicians
4. Goals and objectives External forces
5. Strategies Government education
6. Timetable (scholarship)
7. Operational and Functional Plan Accreditation bodies
8. Implementation Third-party payers
9. Evaluate Trends in health care and in nursing
Threats to nursing profession
2. OPERATING PLANS Opportunities for nursing profession
-Usually pertains to activities in specific department
of an organization.
-Main question is How does one do the right
things?
-It deals with tactics or techniques for accomplishing
these
Week 3 3. Expense Budgeting

BUDGETING - is the process of forecasting, recording, monitoring


the manpower, materials, supplies and monetary
Terms: needs of an organization in such a manner that the
Budget a plan or schedule adjusting expenses operation of the various components of the
during a certain period to the estimated or fixed organization can be controlled.
income for that period.
PURPOSE OF EXPENSE BUDGETING
Budgeting is the process whereby objectives and
plans are translated into financial terms and To predict labor hours, materials, supplies
evaluated using financial and statistical criteria. and cash flow needs for future time
periods.
Revenue is the income or sales of products and
services. To establish procedure for making
comparative studies.
Revenue budgeting or rate setting- is the process by
which an agency determines revenues required to To provide a mechanism for determine
cover anticipated costs and to establish prices when changes in procedures need to be
sufficient to generate these revenues. made, provide gross information on the
kinds of changes needed, and provide
Expenses are the costs of providing services in evidence that control has been established
patients. or reestablished.

Costs- is money expended for all resources used TYPES OF EXPENSES OR COSTS
including personnel, supplies and equipment.
Fixed Costs are not related to volume
APPROACH TO BUDGETING (salaries, rentals, benefits, utilities.)

1. Zero- Base Budgeting Variable Costs- do relate to volume


and census) patient days, supplies.)
- is a method of budgeting used to control costs.
Direct Costs- are the costs of providing
- Budgeting process starts from zero and everything the product or service and are often
must be justified each new budget cycle. considered to be those directly related
to patient care such as personnel costs
- All labor power and cost are recalculated and or the variable costs of supplies.
decisions are made about whether to continue
function and at what levels. Indirect Costs these measured in
supporting the provision of the product
2. Program Budgeting or service and are not directly related
to patient care (utilities, housekeeping
- is a part of budgeting planning.
maintenance.)
- items such as continuing education programs
employee benefits, health promotion program Junk Costs are fixed expenses that
should be incorporated into the annual budget. cannot be recovered even if a program
is canceled.
TYPES OF BUDGET Phase 4- Monitoring
1. Prepare a monthly summary of departmental
Manpower Budget expenses and revenues.
- includes wages, salaries and 2. Compare actual expenses with budgeting
compensations paid to permanent expenses.
employers. It may also include fees paid to 3. Investigate any variances above 5%.
temporary or casual workers. 4. Readjust budget and/or improve performances
as necessary.
5. Continue to monitor on monthly basis.
Capital Expenditure Budget
- requires long range planning. It includes
purchases of land, equipment, buildings or
expansion of existing building or plant.

Operating Budget
-includes purchase of minor equipment,
repairs, supplies or overload expenses.

BUDGETING PROCESS

Phase 1- Planning
1. Set sort and long-term goals.
2. Form and budget committee.
3. Prioritize objective.
4. Analyze past performance.
5. Product future cost of revenues.
6. Develop budget guidelines.

Phase 2- Preparation
1. Translate objectives into projected costs and
revenues.
2. Write justification for all requested expenses.
3. Eliminate lowest priority objective as
necessary.
4. Prevent proposed budget.

Phase 3- Modification and Approval


1. Prepare preliminary master budget from all
department request.
2. Compare projected costs with estimated
revenues.
3. Eliminate lowest priority items until budget is
balance.
4. Approve final master budget.
5. Communicate final budget to all departments.
Week 4 - People closest to the problem solve its resulting
in efficient of costs effective management.
ORGANIZING - Conditions asserted for effective
- Is the grouping of activities for the purpose of decentralization.
achieving objectives, the assignment of such
groupings to a major with authority for supervising. 1. Freedom to function effectively.
2. Support from peers and leaders
STEPS IN ORGANIZING
3. Concise and clear expectations of the work
-Development of mission, philosophy and objectives.
environment
-Development of organizational charts.
4. Appropriate resources

Organizational Chart- is a drawing that shows the


Matrix Structure
parts of an organizational relationships, areas is
- It superimpose a horizontal program
accountable and channels of communication.
management over the traditional vertical hierarchy.
1. It outlines administrative control. - Personnel from various functional
2. It issues for pulling, making and planning. departments are assigned to a specific program or
3. It is used to evaluate strengths and weaknesses of project and become responsible for two bosses.
the present structure. - A program manager and their functional
4. It shows the relationships with other departments department head.
and agencies.
5. It is used to orient new personnel to the CHARACTERISTIC OF MATRIX ORGANIZATION
organization.
1. Maintenance of old line authority structure.
Organizational Structure- provides the framework in 2. Specialist resources obtained from functional
which management process is carried out man areas.
organization. Its designed to show cleanliness of 3. Promotion of formation of new organizational
authority; flow of communication and relationship units.
among the various departments and to pinpoint 4. Decision making of the organizations level of
person/s responsible and accountable. group consensus the first line management level.
5. The exercise of authority by the matrix manager
FORMS OF ORGANIZATIONAL STRUCTURE over the functional manager.
6. Cooperative planning, program development,
1. Hierarchical
allocation of resources to accomplish program
- (tall, centralized, bureaucratic structure.)
objectives.
-is associated with the principle of chain of
command, bureaucracy and multitiered hierarchy ADVANTAGES OF MATRIC ORGANIZATION
vertical control and coordination.
-levels differentiated by function of authority and Improved communication through vertical
downward communication. and horizontal control and coordination of
interdisciplinary patient care teams.
2. Decentralization
Increased organizational adaptability and
- (flat, horizontal, participatory) structure.
fluidity to respond environmental changes.
- Flat organizational structure are characteristics of
decentralization management. Increased efficiency of resource use with
- Decentralization is delegating decision- making fewer organizational levels and decision
responsibilities to the ones doing the work- making closer to primary care operations.
participating management.
Improved human response management 3. Job Descriptions- written account of the
because of increased job satisfaction with organizational relationships, responsibilities, specific
achievement and fulfilment, improved duties and working condition of particular job. it
communication, improved interpersonal includes details of qualification such as education,
skills, and improved collegial relationships. experience and skills required for appointment and a
resume of duties delegated to the position by top
DISADVANTAGES OF MATRIX ORGANIZATION management.
Potential conflict because of dual or a. conduct a job analysis (can speak English
multiple lines of authority. fluently)

Role ambiguity. 2 stand points


Loss of control over functional discipline as the duties and responsibilities
a result of multidisciplinary approach. associated with job
STEPS IN ORGANIZING skills and personal attributes
required to perform the job
2. Development of policies and procedures satisfactorily

Policies- are guidelines to help in the safe and b. conduct a job evaluation- is a systematic
efficient achievement of organizational objectives method of appraising the work of each job
in relation to all other jobs in organization.
3 GENERAL AREAS IN NURSING THAT REQUIRE
POLICY FOUNDATION c. formulation of job description

1. Area in which confusion about the locus of begins with the active verb
responsibility might result neglect to written in a statement form
malperformances of an act necessary to patient's describing the principal duties and
welfare. (wash hands, wear mask) scope of responsibility of the
worker
2. areas pertaining to the protection of patients and
simple and direct narrative
families rights, such as right to privacy and right to
property. (knock first before you enter, not allowed
to see the chart)

3. areas involving matters of personnel management


and welfare. (file for leave)

Procedures- are specific directions for implementing


written policies

3 AREAS

1. Areas relation to job situations by giving such


disciplinary. (termination)

2. Areas involving the delivery of direct patient care


such as giving bed bath or administering oral
medications.
Week 5 SYSTEMS OF ASSIGNMENT OR PATIENT CARE
DELIVERY
STAFFING
1. Case Method- each patient is assigned to a
- process of determining and providing the nurse for total patient care including
acceptable number and mix of nursing personnel to medicine and treatment.
produce desire level of care and to meet goals.
2. Functional Method- nurses are assigned to
STAFFING PROCESS
perform specific task based on the
employees education and experience.
1. Selection of personnel
3. Team Method- Professional, technical and
Recruitment- the process of enlisting
ancillary nursing personnel are grouped
personnel for employment (Job fair, walk in,
together as a team to give total care to a
advertisement, and referral) selected group of patients. Team consists its
member are other staff nurses, nurses
Screening- screen out appearance who do aides and orderliness.
not fit the image of agency, try to for the
job to a compromising applicant, usually try 4. Primary Method the primary nurse is
to fit the application to the job (resume, no given full of responsibility, planning,
typographical errors, neat, simplified and implementing and evaluating the nursing
font choice) care for 4 to 6 patients. Nursing care
utilizing a written nursing care plan,
Interview- observes applicant, observe if communicate with other members of
applicant show genuine interest in the job, health team.
observe if well maintained (coat with
sleeves, haircut, eye contact) 5. Modular Method- Combination of Team
and Primary.
Orientation- the process of becoming
familiar with a new environment and
adapting well to it. STAFFING SCHEDULE

Tour of physical facilities 1. Centralized-based on master staffing


Introduction to co-workers pattern carried out by one person who
Description of the organization plans and coordinates the schedule of
structure of the institution nurses.
Information on the philosophy,
goals and policies, and standards 2. Decentralized- allows the nurse manager to
of the institution staff her own unit.
Function of the members of the
3. Self- Scheduling- process by which the staff
health team
nurses in a unit collecting to decide and
implement the monthly work schedules.
Staff development
VARIABLES AFFECTING STAFFING

1. Patient Classification system


- Means of categorizing present patients
on the basis of certain care needs that
can be clinically observed by the nurse.
CATEGORY I: MINIMAL CARE (55-45) Levels of Care NCH Needed or Patient per day
-Convalescing patient and no longer require
intensive, moderate or maximum care. Levels Nursing Care Hours

Level I (minimal) 1.5 hours


CATEGORY II: MODERATE CARE (60-40)
-Patients who are moderately ill or are recovering Level II (moderate) 3.0 hours
from immediate effects of serious illness and
operation. Level III (maximum) 4.5 hours

CATEGORY III: MAXIMUM CARE (65-35) Level IV (intensive) 6 or 7 higher


-Patients who needs close attention throughout the
shift
Percentage of Patient in Various Level of Care
CATEGORY IV: INTESIVE CARE (70-30)
-Acutely ill person who have high level of nurse Types of Minim Modera Intensi Highly
dependency. Hospital al te ve Specializ
ed
NATIONAL LEAGUES FOR NURSES
Primary 70 25 5 -
Formula for Staffing- percent of professional to Non- (50 beds
professional capacity)

Area Professionals Non- Secondar 65 30 5 -


Professionals y
(provinci
MS 60 40
al)
Pediatrician 70 30
Tertiary 30 45 15 10
Nursery 55 45 (regional
, training
ICU 80 20 and
medical)

Specializ 10 25 45 20
Formula- Percent distribution per shift ed (Lung,
Kidney
Morning 45%
and Hear
Afternoon 37% Center

Night 18%
Rights Privilege 40 48
hours/week hours/week 2. Find the total number of nursing hours
needed by patients/day at each categorized
Vacation Leave 15 15 level.
a. No. of patient at each level of care NC
Sick Leave 15 15
hour/day
Legal Holiday 10 10 For example: Tertiary
30 X 1.5= 45
Special Holiday 2 2
(election) 45 X 3.0= 135

Special Privilege 3 3 15 X 4.5= 67.5


(birthday/grad)
10 6= 60
Off Duties 104 52
b. Total No. of Nursing Care hours/day=
CPE 3 3 307.5 NCH/day
(seminar/orientation
3. Find the total number of nursing hours
Total Non-working 152 100 needed by the patient per year
days/year a. Total No. of Nursing hours/day X 365
days of the year
Total Working 213 265 307.5 X 365= 112, 237.5 NCH/year
days/year
4. Find actual number of working hours
Total Working 1, 704 2, 120 needed by each nursing personnel
hours/year each year.
a. Hours on duty/day X actual working days/
8 X 213= 1, 704 hours/year
FORMULA FOR STAFFING
4. Find the total nursing personnel needed
1. Categorize the number of patients a. Divide the total number of nursing
according to the level of care needed by the hours needed by the given number of
hospitals classification patient per year by the actual number
a. Total No. of patient X % of each level of of working hours/year
care 112, 237.5 / 1, 704= 66 personnel
For example: Tertiary Level
100 X .30= 30 b. Find the relief X the number of nursing
personnel
100 X .45= 45 Primary 66 X 6 relievers
.095=
100 X .15= 15
Tertiary 66 X .15= 10 relieves
100 X .10= 10
66 X .12= 8 relievers
100 number of
patients
c. Add the number of relievers to the Week 6
nurse needed nursing personnel
Primary 66 + 6= 72 DIRECTING

-issuance of assignments, orders and instructions


Tertiary 66 + 10= 76
that permit the worker to understand what is
(personnel +
expected and give orders.
relievers)
DELEGATION
66+ 8= 74
-showing of responsibility and accountability with
subordinates and holding them account.
5. Categorized into professional or non-
Reasons:
professional
a. Multiply the number of nursing personnel Saves time and can develop others
according to ratio of professional to non- Maximizing the use of the talents of staff
professional associates
Uses talent abilities in personnel that
76 X .65= 49 Registered Nurses
contribute to their growth and
76 X .35= 27 Nursing Attendants development (tinatagong kakayahan)

GUIDELINES FOR EFFECTIVE DELEGATION


6. Distribute Shift
Gives a clear description of what is you
a. Registered Nurses
want the employed to do.
49 X .45= 22 Morning
Share with the employee the outcome you
49 X .37= 18 Afternoon are expecting
Discuss the degree of responsibilities and
49 X .18= 9 Night authority that the employee will have
Ask the employee to summarize the main
b. Nursing Attendants points of the task that has been delegated

27 X .45= 12 Morning AREAS FOR DELEGATION

27 X .37= 10 Afternoon Routine task (bed making, bed bath)


Tasks for with you do not have time (attend
27 X .18= 5 Night
meetings)
Problem-solving
Change in your own job emphasis
Capability building (develop employee)

AREAS NOT TO BE DELEGATED

The power to discipline (NCP, Health


Teachings, Skills)
Responsibility for maintaining morale
Overall control (scheduling)
The Hot Potato or Hot issues
BARRIERS TO DELEGATION Week 7

I can do it better myself (applicable to CONTROLLING OR EVALUATING


feeling magaling)
Lack of ability to direct (walang sumusunod -ongoing function of management which occurs
sa leader) during planning, organizing and directing activities.
Absence of controls that warn of impending -it includes assessing and regulating performance in
difficulties (iba diskarte, hindi koi to accordance with plans that have been adopted, the
delegate kasi iba sya gumawa ng solution) instructions, issues.
Aversion to taking a risk (di ko to delegate
kasi baka may mangyari)
PURPOSES OF EVALUATION

Determine the progress and worthiness of


individual nurse for greater responsibilities.
Serve as basis for promotion and increase in
salary or other similar rewards.
Provide constructive feedback

PERFORMING APPRAISAL

-It is a control process in which employees


performance is evaluated against standards.

-the most valuable tool in controlling human


resources and productivity.

-it reflects how well the nursing personnel have


performed during a specific period of time.

Examples: Masters Degree, Research Conduct,


Advisers, Member of Organization, Member of PNA,
Certification, Book/RLE, S. Evaluation, P. Evaluation

Determine salary standards and merit


increases
Select qualified individuals for promotion or
transfer
Identify unsatisfactory employees for
demotion or termination
Make inventories of talents within the
institution
Determine training and development needs
Improving the performance of work groups
by examining, improving, correcting
interrelationship between members.
Improve communication between
supervisor and employees and reach an
understanding on the objectives of the job.
Establish standards of supervisory
performance.
Discover the aspirations (ambition) of
employees and reconcile these with the
goals of the institutions
Provide employee recognition for
accomplishments
Inform employee where they stand

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