NET LANGUAGES ENGLISH FOR INTERNATIONAL TOURISM SCOPE AND SEQUENCE

The English For International Tourism course is designed for people working in the tourism industry. English for International Tourism is
available at two levels, Lower Intermediate (B1) and Upper Intermediate (B2). Similar contexts are covered at both levels; however,
complexity and range of language is increased at the Upper Intermediate level.

Each module is organised in sections, each section focusing on common functions found within different sectors of the tourism industry; for
example, giving information, responding to questions, making arrangements, dealing with problems, etc. Sections are also based on
different contexts; for example, tourist information, tour guidelines, making a presentation of a tourist activity, etc. Each of these contexts
implies a specific vocabulary and language area.

Each module is divided into six sections, a final test and a feedback section. Each section has a clear context and focuses on skills practice,
vocabulary, grammar and pronunciation. The course is available in three versions; Essential (without tutor support), Premium (with tutor
support), and Premium Plus (with tutor support and additional speaking tutorials).
Contents
English for the Tourism Industry Lower Intermediate (B1) ......................................................................................... 3

1. Welcoming ........................................................................................................................................................................................................................... 3
2. Giving information ............................................................................................................................................................................................................... 3
3. Talking about local features ................................................................................................................................................................................................. 4
4. Describing places ................................................................................................................................................................................................................. 4
5. Giving tour information ....................................................................................................................................................................................................... 5
6. Describing tourist activities .................................................................................................................................................................................................. 5

English for the Tourism Industry Upper Intermediate (B2) ......................................................................................... 6

1. Welcoming ........................................................................................................................................................................................................................... 6
2. Giving information ............................................................................................................................................................................................................... 6
3. Explaining local culture ........................................................................................................................................................................................................ 7
4. Dealing with problems ......................................................................................................................................................................................................... 7
5. Making a presentation ......................................................................................................................................................................................................... 8
6. Describing places ................................................................................................................................................................................................................. 8
English for International Tourism Lower Intermediate (B1)
Section
1. Welcoming
Summary
Revise vocabulary and polite
expressions. Watch videos of different
situations and practise language of
welcoming, greetings and exchanging
basic information.
2. Giving information
Summary
Study vocabulary of people and things
in a city. Watch a video and practise
answering questions and giving
directions. Then, speak about your
work and give directions to places
where you live.
Functions and skills
Functions
Understand conversations in different situations
Greet people and exchange information
Understand colloquial ways of asking for things
Understand and respond to questions
Respond to questions politely
Listen and write names that are spelt for you
Listening
Video: Hotel reception, airport bus ticket stand
Questions and answers
Listen and write names that are spelt out
Functions
Understand a visitor's request
Give information and explanations
Give directions to places in a city
Say when you don't understand something
Respond to questions appropriately
Speak about your work and what you do
Listening
Video: Tourist information office
Listen and understand questions
Speaking
Speak about your work
Give directions to places where you live
Language
Vocabulary
Information places: sign, brochure, information
stand, ...
Hotels: to sign, third floor, lift, ..
Airports: airport, one way, return, ...
Tourist information: map, metro, taxi, information
brochure, ...
Grammar
Learn different ways of asking questions
Polite questions
Vocabulary
People: conductor, crew, driver, ...
Things in a city: a corner, a building, an intersection,
...
Giving directions: keep going, turn left, ...
Grammar
Short answers to questions
Language of giving directions
Section
3. Talking about local features
Summary
Practise listening to explanations and
descriptions of local features and
culture. Study useful words and
phrases, word order, making
recommendations and using active and
passive verb forms. Then write about a
local feature or event.
4. Describing places
Summary
Practise essential vocabulary for
describing places and landmarks, and
study short descriptions, focusing on
verb forms and pronunciation. Then
speak about progress on the course and
describe a local landmark.
Functions and skills Language
Functions Vocabulary
Talk about features and culture where you live Local features: narrow, iron, cobblestone, ...
Describe places and talk about why they are Useful nouns: movement, trend, development, ...
significant
Talk about historical events Grammar
Make recommendations Make recommendations: it's worth ..., If I were you
Describe cultural events ... , You mustn't miss ...
Active vs. passive verb forms
Listening
Explanations about local features and culture
Writing
Write about a local feature or event
Functions Vocabulary
Describe and talk about buildings and monuments Places: site, resort, village, ...
Talk about progress on the course and ask for Buildings and constructions: city hall, castle, church,
clarification ...
Religious places: mosque, church, cathedral, ...
Reading
Famous landmarks: Website texts Grammar
Different verb forms: active and passive, present
Speaking and past
Talk about progress on the course and describe a
local landmark
Vowel sounds
Section
5. Giving tour information
Summary
Practise describing obligations and
giving recommendations, and being
polite. Study language in tour
information and practise answering
questions about a walking tour. Then
write about a dialogue.
6. Describing tourist activities
Summary
Practise saying and understanding
dates and numbers, study useful
vocabulary to describe and talk about
activities and attractions to use when
making a recommendation.
Functions and skills
Functions
Say what is allowed and not allowed
Make recommendations
Give instructions politely
Read and understand written rules and instructions
Give longer answers to questions, including
necessary information about a tour
Reading
Tour information brochure: Walking tours
Understand the meaning of expressions in context
Listening
Listen and understand the gist of answers
Writing
Write a dialogue between a tourist and a guide
Functions
Say and understand dates and numbers
Read and understand tour information
Describe different tourist activities
Talk about arrangements and conditions
Make recommendations about things to do and
tourist activities
Reading
Brochures: Tourist activities and attractions
Listening
Listen and understand dates, times and numbers
Listen and understand the gist of answers
Language
Vocabulary
Tours: available, refreshments, refund, ...
Adjectives: comfortable, chilly, available, ...
Grammar
Express obligations and recommendation: must,
mustn't, have to, don't have to, should, shouldn't, can,
are (not) allowed to
Language of signs: keep out, out of order, ...
Polite forms
Questions and short answers
Vocabulary
Dates, times and numbers
Transport: coach, cable car, shuttle bus, ...
Brochure key words: views, hiking, four-wheel drive,
...
Adjectives: amazing, exotic, ideal, ...
Adjective/noun combinations
Grammar
Make recommendations
Written conventions of dates and times
English for International Tourism Upper Intermediate (B2)
Section
1. Welcoming
Summary
Practise greeting and giving
information, watch a video and then
practise small talk and making
recommendations.
2. Giving information
Summary
Study money vocabulary, watch a video
of someone giving information, practise
ways of saying that you understand, of
clarifying and offering help, and
practise colloquial language. Then write
an email explaining about your work.
Functions and skills Language
Functions Vocabulary
Welcome and greet people Tourism: itinerary, schedule, accommodation, ...
Give instructions and information about a tour in an
engaging way Grammar
Make small talk and friendly chat Question tags
Talk about yourself and ask about others Review: Making recommendations: should, mustn't
miss, really worth visiting, ...
Listening
Video: Starting a walking tour
Speaking
Signposting when giving instructions: First of all,
before we begin, ...
Using question tags to engage listeners
Ask questions to show interest
Functions Vocabulary
Explain and give information about tax free Money: refund, discount, receipt, ...
shopping Travel money: prepaid, deposit, budget, ...
Say when you understand or don't understand what
is said Grammar
Offer to help or explain Colloquial language: just wondering, of some kind,
how come, ...
Listening Word order
Video: Giving information
Understand questions and requests
Speaking
Ask for clarification
Give appropriate answers to questions
Writing
Write an email explaining about your work
3. Explaining local culture
Summary
Practise useful vocabulary to talk about
customs and cultural differences, listen
and read about cultural differences,
review the use of modal verbs and
passive verb forms. Then speak about
your work and cultural differences.
4. Dealing with problems
Summary
Practise useful vocabulary and language
to talk about travel problems and
watch a video of a guide negotiating
with a tourist about a problem. Then
write a dialogue about dealing with a
problem.
Functions Vocabulary
Welcome and greet people Greetings and actions: kiss, hug, bow, ...
Talk about greeting conventions in different Parts of the body: palm, thumb, waist, ...
cultures Expressions with parts of the body: hand me ...,
Talk about cultural issues where you live keep an eye on ...,
Talk about your work and what you do Cultural issues: rude, obscene, insult, ...
Clothing: beachwear, long-sleeved, footwear, ...
Listening
Understand vocabulary explanations Grammar
Podcast: Greetings and body language Review: modal verbs: advice, obligation, probability
Podcast: personal space, behaviour and dress and possibility
Passive verb forms
Reading
Coffee and meals
Functions Vocabulary
Talk about travel problems and solutions Travel problems: be delayed, wrong destination,
Explain processes and steps to take to resolve report theft, ...
problems Steps to deal with problems
Announce and apologise for a problem
Describe alternative arrangements and give details Grammar
Future ability and necessity: will be able to, will be
Listening required to
Dealing with problems Useful expressions: Can I speak to you? I'm afraid,
Video: Dealing with a problem we would like to offer...
Speaking
Apologising for a problem
Writing
Write a dialogue about dealing with a problem
5. Making a presentation
Summary
Practise useful vocabulary, listen to and
watch a presentation, focus on
preparing a presentation and practise
speaking. Then prepare and give a
presentation.
6. Describing places
Summary
Practise useful vocabulary to talk about
landmarks and buildings, watch a video
of a tour guide's description, read
about features of a hotel, listen to
visitors being shown around, and
review the use of adverbs.
Functions Vocabulary
Summarise the contents of a presentation Compound nouns: natural resources, sustainable
Give a presentation related to your work development, ...
Synonyms: runmanage, exhaustuse up, ...
Listening
Presentation: Community tourism Grammar
Linking words: and, but, so
Speaking Function words and content words
Link ideas and information in a presentation
Sentence stress and phrasing
Writing
Plan and prepare notes for a presentation
Functions Vocabulary
Talk about a historical building and explain features Parts of a building: column, vault, buttress, ...
and points of interest Buildings and cities: headquarters, landmark,
Show visitors around a building and talk about what facilities, ...
you can see Building features: ornamentation, unadorned,
damage, ...
Listening
Video: A guide's introduction to a building Grammar
Showing visitors around Using adverbs: actually, coincidentally, in fact, ...
Word order
Speaking
Express interest and enthusiasm
Reading
A website text: The history of a building