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Douglas Davidson
Newton, Kansas
INTERVIEW WITH RACHEL CRANE 2
On September 12, 2017, I met with Rachel Crane, the music librarian at Wichita State
University. We discussed her position, her employment history, and her thoughts on the field of
academic librarianship. In the following, I print my questions with a discussion of her answers.
I began by asking about her educational background and employment history. Crane is
currently the subject librarian in charge of music, fine arts, and languages. She attended a music-
concentration high school and graduated with a degree in music history from the University of
North Texas. Her mother had been a librarian, and since it is difficult to find work specifically in
music history, Crane thought it might be a good idea to look into librarianship. She attended
Columbia University, which offered a musical librarian emphasis. After receiving her degree, she
worked a few months in a public library before she spent five years at the Lincoln Performing
Arts Center, a work she described as exhausting, as she received frequent demands from both the
public and from researchers. She related a particular difficulty with Russian immigrants, who
often expected that there were closed stacks (which the center did not actually have) and wanted
to know where the hidden records were kept. Following her period at the Lincoln Center,
Crane went to work for the newly established Woodie Guthrie archives, where she cataloged
Guthries songbooks, which consisted largely of lyrics written on random scraps of paper.
Following this, she received an internship in Casper, Wyoming, where she worked in another
archives. After this, she attempted to move into academic librarianship. She did part-time work
in various places and finally received a part-time music librarianship at Arkansas Tech before she
After describing her history, she added that it is difficult to move from public to academic
librarianship, a fact she found disappointing. She stated that there is in the academic sphere an
assumption that librarians with a largely public background are underqualified. She believes it is
currently difficult for librarians to remain in one position, but she also believes that holding
After she described her work history, I asked how long she had been in her current job.
She has worked at Wichita State since 2000. She considers this job more stable than her past
employment, but finds it is still necessary sometimes to justify the existence of her position to
her employers. As she put it, you need to get creative about how you present yourself.
She added that, in her view, current trends in librarianship tend too much to emphasize
format over content. She believes that information should be considered more important than the
format it comes in, such as digital or print. If the information itself it not good, then it doesnt
Crane said she usually checks her email while eating breakfast to determine what is most
important in the coming day. Instruction takes priority, so if she has a class coming in, she must
deal with that first before attending to anything else. She mentioned that she had two classes the
next day (Wednesday) after our interview. One of those classes would have an interactive
activity, a library treasure hunt, to become familiar with the librarys resources. Crane said that
designing the treasure hunt had taken her all summer. Often, the librarians have an afternoon
meeting in the reference area. She was planning to work eight hours on the day of our interview,
INTERVIEW WITH RACHEL CRANE 4
but would have a twelve-hour shift the day following. Her shifts usually include a two-hour
period at the reference desk from ten in the morning until noon. She is also on several
In between her other duties, she works to maintain the library guides. In particular, she is
building a guide documenting the murals of Wichita. She mentioned that she is funding this
project herself. As part of this project, she will create an index for the murals.
Academic librarians at Wichita State typically work one evening a week and one Sunday
a semester.
Crane said she believes that academic libraries are beginning to discover that digital
technology is more expensive than previously thought. Before, there was a push to get rid of
paper and go digital, but she now finds that academic libraries are dropping digital subscriptions
because of the cost. Specifically, she discussed ebooks; she described them as faddish, but also
very expensive. She said she believes they often limit access because seeing a digital copy
typically requires a library membership, whereas accessing a physical copy does not. However,
she also believes that digital preservation of materials will continue to play an important role,
Although she did not go into detail, she also mentioned that there is an emphasis on
turning out work-ready graduates from the university, but she is unsure the university is
equipped for that task. She also mentioned that universities in general and university libraries in
Crane reiterated that technology can be expensive. She mentioned that she uses library
guides as second-level catalogs for courses. She stated that the library formerly had a large
reference collection, but that most of it had been moved into the circulating collection because of
the increased dependence on digital resources for reference. Sometimes, if she receives a
question that is highly specialized, she finds that she needs to access books in the reference
collection, which can be difficult now that the collection is divided up.
In addition, the music collection is also divided. Books are separated from scores and
sound recordings. She has tried to bring them together, but so far has not been successful.
Nonetheless, she has managed to build a large collection of reference citations in a musical
library guide. This is particularly useful for music students studying for their qualifications.
Do you see the field growing? Are there many job openings?
Crane indicated that she believes it fluctuates. She mentioned that the special collections
division had just hired a new curator while one of the other archivists had moved to a new
position. Employment possibilities are largely dependent on the state budget. She does, however,
see a lot of competition between open positions, which may indicate a healthy job market.
However, she also indicated that she sees a lot of turnover. Currently employed librarians
are aging. There is an increased demand for librarians with a knowledge of technology. The
candidates for recent open positions at Wichita State all had technology backgrounds.
The part of the work directly associated with the library is satisfying. The political side is
not. Crane said she works with excellent colleagues and students, and she especially appreciates
this after her previous work in public libraries in New York. In particular, she mentioned that
tourists who visited New York libraries were often confrontational, perhaps because they
What is the most important advice you could give a new academic librarian?
Crane replied that it is important to build relationships and connections with the rest of
the faculty, because it is impossible to establish a rapport with students unless the librarian has
the respect of the professor. She also added that it is important for a librarian to follow through
Cranes position is tenured. However, she speculated that probably fewer librarians are
receiving tenure today, and she mentioned that a previous provost had wanted to eliminate tenure
for the librarians, though this had met opposition not only from the library staff but the rest of the
faculty. She finds that Wichita State is more generous with tenure than some institutions, which
have quotas.
Crane typically works twelve-hour days. However, she typically keeps her weekly
workload to forty hours. She does that largely for family reasons. The library does allow flex
time, so some employees work variable schedules. Flexibility is greater in the summer, when she
What talents or personality traits lead to success in the academic library field?
Crane emphasized the importance of flexibility and being open to new ideas. She also
indicated the importance of curiosity and a sense of humor. She added that good memory and
If you could do anything different in your preparation for this position, what would it be?
Crane stated that she considers herself fortunate in her background, and that she took
some risks in the previous moves she made. Because her experience in public libraries was
specialized, she considers it a useful part of her background that helped prepare her for her
current position.
Crane indicated that she had for a time considered leaving the field, but is currently
happy with her position. She is not interested in moving into administration. She expects to
remain in her current position for a while longer and then retire.