PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: JANUARY 1-31, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
180 with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)

No. of PRs released on

2. PRs (for supplies, 100% of PRs prepared and
time over No. of PRs Yes
materials, goods and signed by the Head of 12 approved by Head of
services needed by the SP- Office or OIC-designate
Office (VG)
VG Office) are released to PGSO
within 4 working hours

No. of claims (DVs) Yes

3. Financial Claims 100% of claims (DV) with
28 released on time/No. of
(Disbursement Vouchers supporting documents
claims approved by VG
and payrolls). prepared and released
or OIC-designate
within 4 working hours to:
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

No. of leave applications

Page 1 of 28
 4. Leave Applications 100% of leave released to PHRMO on
applications prepared and time/leave application Yes
signed by the Head of approved by VG or OIC
Office or his authorized
representative are
released to PHRMO
within 4 working hours
6 Number of RAT
5. Request for Authority 100% of RAT prepared prepared/released to
to Travel (RAT) and signed by the SP Requisitioner on
Yes
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated January Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: January Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ ATTY. GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

Page 2 of 28
 PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-28, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

82 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of 64
time over No. of PRs
services needed by the SP- Office or OIC-designate
approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

3. Financial Claims 100% of claims (DV) with 36 No. of claims (DVs) Yes
(Disbursement Vouchers supporting documents
released on time/No. of
and payrolls). prepared and released
claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

No. of leave applications

Page 3 of 28
 4. Leave Applications 100% of leave released to PHRMO on Yes
applications prepared and time/leave application
signed by the Head of approved by VG or OIC
Office or his authorized
representative are 9
released to PHRMO
within 4 working hours
Number of RAT
5. Request for Authority 100% of RAT prepared prepared/released to
to Travel (RAT) and signed by the SP Requisitioner on
Yes
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: February Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ ATTY. GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

Page 4 of 28
 PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: MARCH 1-30, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and 76
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
120 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of 25 approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims 27 No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
Page 5 of 28
 A PBO (w/ObRs)
c. OPAC (w/approved PRs)
4. Leave Applications 18 No. of leave applications
100% of leave released to PHRMO on
applications prepared and time/leave application Yes
signed by the Head of approved by VG or OIC
Office or his authorized
representative are
released to PHRMO
within 4 working hours
5. Request for Authority Number of RAT
to Travel (RAT) 100% of RAT prepared 4 prepared/released to Yes
and signed by the SP Requisitioner on
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.
Section C: Quality Plan
Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel March Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: March Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: APRIL 1-30, 2016
Page 6 of 28
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
approved by VG or OIC
representative are
Page 7 of 28
 released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT

5. Request for Authority and signed by the SP prepared/released to Yes
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel April Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: April Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: MAY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section

Page 8 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate
approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
approved by VG or OIC
representative are
released to PHRMO

Page 9 of 28
 within 4 working hours
Number of RAT Yes
5. Request for Authority 100% of RAT prepared prepared/released to
to Travel (RAT) and signed by the SP Requisitioner on
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel May Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated May Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: May Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Page 10 of 28
Program/Project/Process: Local Legislative Process For the period: JUNE 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate
approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

3. Financial Claims No. of claims (DVs)

100% of claims (DV) with
(Disbursement Vouchers released on time/No. of
supporting documents
and payrolls). claims approved by VG
prepared and released
or OIC-designate
Yes
within 4 working hours to:
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
4. Leave Applications No. of leave applications
100% of leave
released to PHRMO on
applications prepared and
time/leave application
signed by the Head of
Page 11 of 28
 Office or his authorized approved by VG or OIC Yes
representative are
released to PHRMO
within 4 working hours

5. Request for Authority 100% of RAT prepared Number of RAT

to Travel (RAT) and signed by the SP prepared/released to
Secretary and approved Requisitioner on Yes
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel June Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated June Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: June Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: JULY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section

Page 12 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives
(Output)
A. To ensure that permanent
records/documents are
controlled and maintained.
A.1. SP personnel records
(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
B. To ensure timely
preparation and processing
of:
1. Public Assistance
(Recommendation Letter
for employment, referrals,
hospitalization, etc)
2. PRs (for supplies,
materials, goods and
services needed by the SP-
VG Office)
3. Financial Claims
(Disbursement Vouchers
and payrolls).
4. Leave Applications
Measurable Actual Measurements Achieved?
Target Accomplishment Yes/No
100% of Personnel Yes
Number of personnel
Records regularly
over Number of
maintained, updated and
personnel records
submitted to VGO and
updated
PHRMO.
100% of clients assisted
and provided with type of Yes
No. of clients provided
assistance requested.
with type of assistance
over request
100% of PRs prepared and
No. of PRs released on
signed by the Head of
time over No. of PRs Yes
Office or OIC-designate
approved by Head of
are released to PGSO
Office (VG)
within 4 working hours
100% of claims (DV) with
supporting documents
No. of claims (DVs)
prepared and released
released on time/No. of Yes
within 4 working hours to:
claims approved by VG
A PBO (w/ObRs)
or OIC-designate
c. OPAC (w/approved PRs)
100% of leave
applications prepared and
No. of leave applications
signed by the Head of
released to PHRMO on
Office or his authorized
time/leave application Yes
representative are
approved by VG or OIC
released to PHRMO
within 4 working hours
Page 13 of 28
 5. Request for Authority Number of RAT
to Travel (RAT) 100% of RAT prepared prepared/released to
and signed by the SP Requisitioner on
Secretary and approved time/RAT approved by
Yes
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel July Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated July Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: July Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
Page 14 of 28
 For The Year 2016
Program/Project/Process: Local Legislative Process For the period: AUGUST 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate
approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

3. Financial Claims No. of claims (DVs)

100% of claims (DV) with
(Disbursement Vouchers released on time/No. of
supporting documents
and payrolls). claims approved by VG Yes
prepared and released
or OIC-designate
within 4 working hours to:
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
4. Leave Applications No. of leave applications
100% of leave
released to PHRMO on
applications prepared and
time/leave application Yes
signed by the Head of
approved by VG or OIC
Page 15 of 28
 Office or his authorized
representative are
released to PHRMO
within 4 working hours
5. Request for Authority Number of RAT
to Travel (RAT) 100% of RAT prepared prepared/released to
and signed by the SP Requisitioner on Yes
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel August Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated August Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: August Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
Page 16 of 28
 For The Year 2016
Program/Project/Process: Local Legislative Process For the period: SEPTEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
Page 17 of 28
 signed by the Head of time/leave application
Office or his authorized approved by VG or OIC
representative are
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel September Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated September Records Officer I Consistent with established
regularly Clerks Records Management
Procedures
C. Strict adherence to established Procedures: September Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: OCTOBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section

Page 18 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives
(Output)
A. To ensure that permanent
records/documents are
controlled and maintained.
A.1. SP personnel records
(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
B. To ensure timely
preparation and processing
of:
1. Public Assistance
(Recommendation Letter
for employment, referrals,
hospitalization, etc)
2. PRs (for supplies,
materials, goods and
services needed by the SP-
VG Office)
3. Financial Claims
(Disbursement Vouchers
and payrolls).
4. Leave Applications
5. Request for Authority
to Travel (RAT)
Measurable Actual Measurements Achieved?
Target Accomplishment Yes/No
100% of Personnel
Number of personnel Yes
Records regularly
over Number of
maintained, updated and
personnel records
submitted to VGO and
updated
PHRMO.
No. of clients provided
100% of clients assisted
with type of assistance Yes
and provided with type of
over request
assistance requested.
No. of PRs released on
100% of PRs prepared and
time over No. of PRs Yes
signed by the Head of
approved by Head of
Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours
No. of claims (DVs)
100% of claims (DV) with
released on time/No. of
supporting documents
claims approved by VG
prepared and released
or OIC-designate
within 4 working hours to: Yes
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
100% of leave
No. of leave applications
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Yes
Office or his authorized
approved by VG or OIC
representative are
released to PHRMO
within 4 working hours
100% of RAT prepared
Number of RAT
and signed by the SP Yes
prepared/released to
Secretary and approved
Requisitioner on
by VG or OIC and released
time/RAT approved by
Page 19 of 28
 to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel October Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated October Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: October Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
Page 20 of 28
 For The Year 2016
Program/Project/Process: Local Legislative Process For the period: NOVEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
85 with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)

No. of PRs released on

2. PRs (for supplies, 100% of PRs prepared and
time over No. of PRs Yes
materials, goods and signed by the Head of 43
approved by Head of
services needed by the SP- Office or OIC-designate
Office (VG)
VG Office) are released to PGSO
within 4 working hours

No. of claims (DVs)

3. Financial Claims released on time/No. of Yes
100% of claims (DV) with
(Disbursement Vouchers 57 claims approved by VG
supporting documents
and payrolls). or OIC-designate
prepared and released
within 4 working hours to:
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
No. of leave applications
4. Leave Applications released to PHRMO on Yes
100% of leave
time/leave application
Page 21 of 28
 applications prepared and approved by VG or OIC
signed by the Head of
Office or his authorized
representative are
released to PHRMO
within 4 working hours
Number of RAT
5. Request for Authority 100% of RAT prepared prepared/released to Yes
to Travel (RAT) and signed by the SP Requisitioner on
Secretary and approved 4 time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel November Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated November Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: November Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ GERMAN. M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: DECEMBER 1-31, 2016

Page 22 of 28
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.

A.1. SP personnel records 100% of Personnel

(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
Records regularly Number of personnel Yes
maintained, updated and over Number of
submitted to VGO and personnel records
PHRMO. updated

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

(Recommendation Letter and provided with type of No. of clients provided
for employment, referrals, assistance requested. 93 with type of assistance Yes
hospitalization, etc) over request

2. PRs (for supplies, 100% of PRs prepared and

materials, goods and signed by the Head of No. of PRs released on
time over No. of PRs Yes
services needed by the SP- Office or OIC-designate 39
VG Office) are released to PGSO approved by Head of
within 4 working hours Office (VG)

3. Financial Claims 100% of claims (DV) with 58 No. of claims (DVs)

(Disbursement Vouchers supporting documents released on time/No. of Yes
and payrolls). prepared and released claims approved by VG
within 4 working hours to: or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

4. Leave Applications 100% of leave No. of leave applications

applications prepared and released to PHRMO on Yes
signed by the Head of time/leave application
Office or his authorized approved by VG or OIC

Page 23 of 28
 representative are
released to PHRMO
within 4 working hours
Number of RAT
5. Request for Authority 100% of RAT prepared prepared/released to
6
to Travel (RAT) and signed by the SP Requisitioner on Yes
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel December Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated December Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: December Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Page 24 of 28
Program/Project/Process: Local Legislative Process For the period: January 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

200 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate 29 Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released 30 claims approved by VG
and payrolls). within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
Page 25 of 28
 representative are 0 approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT

5. Request for Authority and signed by the SP prepared/released to Yes
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released
2 time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated January Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: January Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN

QOP MONITORING
Page 26 of 28
 For The Year 2016
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-29, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

200 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate 29 Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released 30 claims approved by VG
and payrolls). within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
Page 27 of 28
 signed by the Head of
Office or his authorized
representative are
released to PHRMO
within 4 working hours
100% of RAT prepared
5. Request for Authority and signed by the SP
to Travel (RAT) Secretary and approved
by VG or OIC and released
to requisitioner within 2
working hours.
time/leave application
approved by VG or OIC
0
Number of RAT
prepared/released to Yes
Requisitioner on
time/RAT approved by
2 VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated February Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: February Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

Page 28 of 28