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This guide describes the installation and basic usage of the VideoMate X50/X30 products.
This guide will help you get started in using these products. If you require further information
or troubleshooting information, please refer to the ComproPVR User's Guide, which is
available on the software CD. VideoMate X50/X30 lets you watch, record, and timeshift live
TV. VideoMate X50 adds an FM tuner so you can listen to and record FM broadcasts.
2. Insert VideoMate X30/X50 in an available PCI slot. Compro recommends installing the
card in the fourth PCI slot away from the AGP slot.
3. Assemble the computer cover back and plug the PC power cord.
4. Connect the Cable TV or TV antenna cable to the TV Tuner-In connector. Connect the
supplied FM antenna to the FM-in connector (X50 version only). Adjust FM antenna
angle for optimal reception.
5. After restarting, insert the installation CD into your CD drive. If you have Autorun
enabled, the installer will start automatically. (If Autorun is not enabled, double-click on
“setup.exe” on the installation CD.) You can choose Complete to install all necessary
software (VideoMate TV drivers, ComproPVR, ComproFM) or Custom to select the
specific items you wish to install. Compro recommends choosing Complete.
6. If you see the Windows Logo testing message, you should ignore it and press Continue
Anyway to proceed.
7. Press Next to install ComproPVR, ComproFM (X50 version only). After each program is
successfully installed, press Finish to proceed.
Control Panel
The ComproPVR control panel resembles the controls on a VCR. Keep in mind that not all
options are available at all times, and may be grayed out or inaccessible depending on your
hardware setup and TV services available. The following describe the ComproPVR control
panel functions, and tips for using ComproPVR. The following figure gives you the function of
the button with (Hot Key.)
Timeshift bar
Mute
(M) Volume
(+, -)
Channel Channel Up (Page
Surf (F) Up) with lists( I )
Snapshot Channel Down
(Space) (Page down)
Timeshift Last Channel
(T) (N)
Source
(V)
Record
Lists Options Not EPG Schedule (R)
(I) (O) used (E) (B) Stop
(S)
Pause
(U)
3
Troubleshooting
Driver Installation
The most common cause of
problems with the TV Tuner Card
is incorrect installation of the TV
capture and TV tuner drivers. If
you have problems with watching,
recording, or timeshifting live TV,
please check the status of the
drivers with Device Manager.
If the problem persists, your problem could also be the result of an IRQ conflict. IRQ conflicts
happen when other devices, e.g., network card or sound card, in your computer share the
same IRQ with your TV tuner card. Use Device Manager to detect IRQ conflicts. In Device
Manager, choose "View->Resource by type" and click on the "+" besides Interrupt request
(IRQ). For best performance, no device should share IRQ with the VideoMate TV card.
If another device shares IRQ with the TV tuner card, remove the PCI cards from your PC and
insert TV card on the third or fourth slot from AGP only (if available). Then uninstall and
reinstall the TV card driver. It usually solves the problem. If the problem persists, you should
move the PCI TV Tuner card to another PCI slot.
Video OK / No Audio
Verify that you have selected the audio device to be “Compro VideoMate X series Audio
Capture” in ComproPVR. Check that the sound is not muted or low volume in the Windows
Volume Control dialog. (Double-click on the speaker icon in the system tray.)
You can download the latest update driver or software from Compro website. Many issues
should be solved on the newer version driver or software. When contacting Compro for
technical support, please use the Compro support request form and provide as much of the
requested information as possible and email to support@comprousa.com.
Copyright © 2001-2005. Compro Technology, Inc. No part of this document may be copied or reproduced in any form or by any means
without the prior written consent of Compro Technology, Inc. Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are
trademarks of Compro Technology, Inc. Other names and marks are trademarks of their respective owners.
Compro Technology, Inc. Tel. +886 2 2918 0169, Fax +886 2 2915 2389 3/F, No.12, Alley 6, Lane 45, Pao Shin Road
Hsintein City, Taipei, Taiwan. www.comprousa.com P/N: 3A0310091