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632787

2016
ASRXXX10.1177/0003122416632787American Sociological ReviewGoldberg et al.

American Sociological Review

What Does It Mean to Span 2016, Vol. 81(2) 215241


American Sociological
Association 2016
Cultural Boundaries? Variety DOI: 10.1177/0003122416632787
http://asr.sagepub.com

and Atypicality in Cultural


Consumption

Amir Goldberg,a Michael T. Hannan,b


and Balzs Kovcsc

Abstract
We propose a synthesis of two lines of sociological research on boundary spanning in cultural
production and consumption. One, research on cultural omnivorousness, analyzes choice by
heterogeneous audiences facing an array of crisp cultural offerings. The other, research on
categories in markets, analyzes reactions by homogeneous audiences to objects that vary in
the degree to which they conform to categorical codes. We develop a model of heterogeneous
audiences evaluating objects that vary in typicality. This allows consideration of orientations
on two dimensions of cultural preference: variety and typicality. We propose a novel analytic
framework to map consumption behavior in these two dimensions. We argue that one
audience type, those who value variety and typicality, are especially resistant to objects that
span boundaries. We test this argument in an analysis of two large-scale datasets of reviews
of films and restaurants.

Keywords
category boundaries, omnivores, atypicality, variety, films, restaurants

Categorical boundaries organize social life. more commonly receives reproach than
Symbolic distinctions between different prac- enthusiasm (Hannan 2010; Uzzi etal. 2013).
tices and behaviors maintain social order by Cultural systems strongly resist change. For
institutionalizing differences between the cultural novelty to have an impactand
people who enact them (Bowker and Star
2000; Douglas [1966] 2003; Lamont and
a
Molnr 2002; Zerubavel 1997). Accordingly, Stanford University
b
Stanford University and Durham University
sociologists have paid a considerable amount
Business School
of attention to boundary spanninginstances c
Yale University
in which categorical boundaries are traversed
(Hannan 2010; Murray 2010; Telles and Sue Corresponding Authors:
2009; Wimmer 2013). These studies demon- Amir Goldberg and Michael T. Hannan, 655
Knight Way, Stanford, CA 94305; Balzs Kovcs,
strate that novel combinations of behaviors
165 Whitney Ave, New Haven, CT 06520
and ideas across different domains hold the E-mail: Amir Goldberg (amirgo@stanford.edu),
potential for novelty and change, but they Michael T. Hannan (hannan@stanford.edu),
also consistently find that categorical mixing Balzs Kovcs (balazs.kovacs@yale.edu)
216 American Sociological Review 81(2)

occasionally catalyze changesome agents our prediction using data on the preferences of
must be tolerant to violations of category more than 100,000 movie and restaurant goers.
codes. Who are these audiences?
A common answer to this question posits Two Perspectives On
that cultural omnivorousnessa taste for a
broad variety of cultural products and prac-
Boundary Spanning
ticesembodies openness toward boundary Variety and Atypicality
spanning (Fishman and Lizardo 2013; Peter- What does it mean to span a cultural bound-
son 1992; Peterson and Kern 1996). Neverthe- ary? Recent sociological theory and research
less, the mechanisms assumed by proponents generally takes two different approaches to
of the omnivore thesis lead to contradicting this problem. Cultural sociologists tend to
predictions about how omnivorousness relates think of boundary spanning through the prism
to tolerance for boundary crossing. On the one of variety, that is, the extent to which consum-
hand, cultural omnivores enact multiple social ers engage a diversity of cultural types. Stud-
identities through their broad consumption ies that take this approach tend to treat genres
choices. Scholars often assume that such social as socially constructed organizing principles
multivocality reflects a lack of compliance that ritualize and maintain the social boundar-
with categorical boundaries. Omnivores, in ies dividing the audience segments that con-
other words, resist cultural scripts and thus sume them (DiMaggio 1987; Lizardo 2014;
should appreciate cultural novelty. Yet omni- Pachucki and Breiger 2010). Audience mem-
vores appreciation for diversity also serves as bers with a taste for genre variety presumably
a symbolic marker of high status that repro- crosscut these boundaries.
duces cultural boundaries (Bryson 1996; This assumption informs a variety of stud-
Erickson 1996; Johnston and Baumann 2007; ies that provide consistent evidence of a link
Warde, Wright, and Gayo-Cal 2008). If omniv- between social position and omnivorousness in
orousness is about drawing symbolic bounda- Western societies (Bryson 1996; Goldberg
ries between different social strata, then 2011; Katz-Gerro 2004). Formulated origi-
individuals with a variety of cultural likes nally by Peterson (1992; see also Peterson and
should resist cultural innovations that trans- Kern 1996), the omnivore hypothesis posits
gress institutionalized boundaries. that the tendency to appreciate a broad variety
We argue that this seeming contradiction of genres reflects sociocultural shifts that cel-
can be resolved if one views boundary span- ebrate diversity and multicultural inclusion,
ning through two different prisms: variety and rendering exclusionary snobbism obsolete.
atypicality. Whereas a taste for variety pertains Omnivorousness, in other words, is the empiri-
to the tendency to appreciate multiple types of cal signature of a culturally open mind (Ollivier
cultural practice, a taste for atypicality concerns 2008). In a recent comparative study, for
a preference for cultural practices that defy example, Fishman and Lizardo (2013) argue
conventional categorical boundaries. Contra that different levels of cultural omnivorousness
received wisdom, we argue that individuals in Portugal and Spain reflect the different paths
with broad cultural tastesconventionally the two countries followed in transitioning to
referred to as omnivoresare most protective democracy in the late 1970s: greater omnivo-
of categorical boundaries and therefore less rousness in post-democracy cohorts in Portu-
receptive toward atypical cultural innovations. gal, they contend, reflects the countrys more
They practice symbolic exclusion on one inclusive democratic institutions.
dimension, while projecting openness on Studies focused on the omnivore thesis
another. We formalize this argument with a locate boundary crossing in the audience role
two-dimensional model of boundary spanning, in the audienceproducer interface.1 They
introduce tools for operationalizing our analytic conceptualize boundary spanning in terms of
constructs, and provide evidence in support of the consumers breadth of cultural preferences
Goldberg et al. 217

(Peterson and Kern 1996). A fan of both opera Whereas omnivore studies tend to reify
and rock, to use a common example in this categories while assuming audience heteroge-
literature, traverses a cultural boundary by neity, the organizational literature generally
endorsing musical genres commonly associ- pays attention to atypicality at the cost of
ated with different class locations. By arguing treating audiences as homogeneous (mostly as
that some individuals are less likely to adhere an analytic convenience, but see Pontikes
to genre boundaries, this work features hetero- [2012] and Kim and Jensen [2011] for excep-
geneity on the audience side of the interface. tions). All other things being equal, the organi-
Yet it reifies genre boundaries by assuming zational theorists assume that audiences share
homogeneity within genres and crisp bounda- cultural codes and are equally cognizant of
ries between genres.2 For instance, these and resistant to instances of code subversion.
empirical investigations typically ask respond- Faced with the case of audiences reacting
ents to report how much they like or consume favorably to code defiance, this research con-
genres such as opera or rock, a measurement ventionally attributes such exceptions to the
strategy that orients subjects toward the typi- social or reputational resources available to
cal instances (or prototypes) of the genres. We the actor traversing cultural boundaries, but
characterize this analytic position as featuring not to divergent perceptions and preferences
heterogeneity on the audience side and typi- (Kennedy 2008; Phillips and Zuckerman
cality on the producer side. 2001; Rao, Monin, and Durand 2005; Smith
Organizational sociologists, on the other 2011; Wry, Lounsbury, and Jennings 2013).4
hand, focus on the other side of the interface, Here we have the reverse picture: heterogene-
on agents who play the producer role and the ous producers and products facing homogene-
objects they create. These studies focus on the ous audiences.
relative atypicality of producers or products, or
the extent to which particular objects or behav-
Theoretical Synthesis
iors conform to conventional genre codes.
Studies in this tradition examine how actors in We propose a theoretical synthesis between
markets cross boundaries by taking actions or these two approaches, allowing us to consider
offering products that combine characteristic heterogeneity on both sides of the audience
elements from disparate genres. Boundary producer interface. We argue that pursuing
spanning occurs when an action or object fails and appreciating variety and atypicality are
to abide by established genre conventions. In different and potentially orthogonal dimen-
one recent study, Phillips, Turco, and Zucker- sions of boundary spanning.
man (2013) demonstrate that high-status, Consider, for example, a music aficionado
corporate-law firms are frowned upon when who likes a variety of genresthe typical
they engage in personal injury law, because protagonist in research on cultural omnivo-
their clients perceive such practice as incon- rousnessincluding classical baroque and
sistent with corporate-law identities. This work electronic music. The collective imagination
demonstrates that audiences generally have a associates these genres with very different
strong aversion for hybridity and therefore social identities; variety, in this sense, trav-
tend to devalue, if not outright reject, boundary- erses symbolic social boundaries. But this
spanning actors and objects (Ferguson and consumers penchant for variety says nothing
Hasan 2013; Hsu, Hannan, and Koak 2009; about her willingness to accept musical crea-
Kovcs and Hannan 2010).3 From this per- tions that combine elements from these two
spective, boundary-spanning consumers are dissimilar genres in an unconventional way.
seen as having a high tolerance for objects and Indeed, when Wendy Carlos and Benjamin
performances that crosscut established genre Folkman produced such a fusion with their
distinctions. groundbreaking Switched-On Bach, released
218 American Sociological Review 81(2)

in 1968, some critics were thrilled by the Cambodian cuisines, each located in different
innovation but others were appalled by what and far apart areas of the feature space. In con-
they perceived as a debasement of an icon of trast, individuals with an orientation toward
classical music (Pinch and Trocco 2002). atypicality are characterized by their tendency
Our analytic framework distinguishes to travel in areas that lie outside the boundaries
between two dimensions along which cultural of established categories and to appreciate all
consumption has social meaning. Variety relates kinds of atypical offers. They might enjoy
to the enactment of multiple social identities. Cambodian fish paste on their tacos, although
Consumers who prefer country music and hip- they would be hard pressed to find a restaurant
hop (Goldberg 2011), fine wine and fast food that serves such a concoction.5
(Johnston and Baumann 2007), or lattes and By drawing the analytic distinction
bird-hunting (DellaPosta, Shi, and Macy 2015), between variety and atypicality, we can think
enact incongruent racial, class, and political about audience members in terms of the posi-
identities, respectively. For such patterns of lik- tions they occupy in a two-dimensional space.
ing to convey multiple identities, however, the Positions in this space characterize agents by
discrete consumption events over which agents their affinity for variety and atypicality. We
express tastesgoing to a hip-hop concert or find it helpful to think about four general
drinking latte in an espresso barmust comply positions, as illustrated in Figure 2. For sim-
with recognizable templates. plicity, we focus on the positions toward the
Atypicality, in contrast, concerns noncompli- corners in this space. On the variety dimen-
ance with cultural codes. Sampling and appreci- sion, we distinguish individuals with a narrow
ating atypical objects enacts a distinctive (mono) focus from those with diverse (poly)
identityas opposed to a variety of identities foci. On the typicality dimension, we distin-
through endorsement of counter-institutional guish those who accept and respect genre
cultural practices (whether out of concerted codes and like typical, code-conforming
intention to subvert the sociocultural order or objects (purists) from those who like atypical
due to obliviousness or indifference to it). This objects, that is, objects that mix elements that
distinctiveness emerges when cultural elements conventionally characterize categories that lie
get blended in unconventional ways. far apart in the feature space (mixers). The
Imagine an agreed-upon system of classifi- four hypothetical consumers in Figure 1 cor-
cation that organizes a social domainfor respond to these four audience types.
example, the division of dining into different Mono-purists do not span boundaries on
cuisinesas a multidimensional space. Imag- either dimension. These consumers like a
ine further that each dimension in this space singular established category; they have a
relates to the prevalence of a feature. In the single social identity in the focal cultural
context of cuisines, such features can be ingre- domain, and they comply with the cultural
dients, preparation methods, or presentation scripts associated with its enactment (Bryson
styles. Figure 1 illustrates such a stylized 1997). In contrast, poly-mixers do not adhere
space; for presentation purposes, we draw to category codes, nor do they stick to one
only two dimensions. Dashed circles delineate region of the feature space. These uncon-
different genres (broadly conceived), cuisines strained audience members travel freely any-
in our example. The shaded dots denote four where outside the territories demarcated by
hypothetical audience members; their loca- existing categories. Mono-purists and poly-
tions in the space illustrate their two favorite mixers, although never referred to as such,
restaurants. are often invoked in accounts of cultural taste
Audience members with an orientation that pit narrow-minded, traditionalist uni-
toward variety will sample widely across this vores against open-minded avant-gardes.
space and like very different kinds of restau- Our typology points to the existence of
rants. They might be fans of Mexican and two other types that the existing literature
Goldberg et al. 219

Figure 1. Stylized Feature Space


Note: Dashed circles represent recognized categories (cuisines); shaded dots represent favorite
restaurants of four (types of) audience members.

Figure 2. Typology of Audience Positions in Two-Dimensional Space Defined by their


Liking for Variety and Atypicality

overlooks. Poly-purists like to sample broadly, on consumer preferences typically uses survey
but only within the confines of established data to generate scales of omnivorousness by
categories. They enact multiple identities, but counting the number of cultural genres a
they are averse to defying cultural codes. respondent likes or consumes. These scales are
Mono-mixers are their mirror image. These often interpreted as if they were measuring
consumers operate in the uncharted hinter- taste for atypicality (e.g., Bryson 1996; Elchar-
land outside genre boundaries but stay rela- dus and Siongers 2007). But because the sur-
tively local. Unlike poly-mixers, they prefer a vey questions orient respondents toward
particular, albeit not-yet-categorized, form of categorical prototypes, these scales effectively
genre fusion. tap ones proclivity for variety.6 Thus, although
Current research treats tastes for variety and additive scales are assumed to proxy the cos-
atypicality interchangeably. Consequently, it mopolitan, inclusive, and boundary-subverting
conflates consumer types that are not mono- sociopolitical orientations characteristic of
puristsnamely mono-mixers, poly-purists, omnivores (Fishman and Lizardo 2013:217),
and poly-mixersinto one overarching con- in reality, the vast majority of empirical work
struct: the omnivore. In fact, quantitative work on the topic distinguishes only the variety of
220 American Sociological Review 81(2)

genres sampled and liked. This work cannot appear to assume, mostly implicitly, that an
discriminate on the purist/mixer dimension. appreciation of variety is the empirical signature
of an underlying resistance to cultural rigidity
(for critical discussions, see Atkinson 2011;
Who Rejects Boundary- Lahire 2008; Ollivier 2008; Savage and Gayo
Spanning Objects? 2011). According to this line of research, cul-
If boundary spanning comes in a variety of tural breadth is more prevalent among cultural
flavors, what kinds of audiences should we elites, such as individuals with a college educa-
expect to be most open-minded about, or tion. College graduates are more likely to
resistant to, cultural innovation? In line with espouse liberal ideologies and express tolerance
previous research, we think of cultural innova- toward cultural noncompliance. It stands to rea-
tion as a quality that emerges from actions that son, then, that people who consume multiple
combine elements of otherwise disconnected types would also appreciate genre hybridity.
cultural codes (Fleming 2001; Nelson and But an appreciation for diversity can also
Winter 1982; Phillips 2013; Ruef 2002). Think function as an identity claim, an enactment of
again of Switched-On Bach as an example of a social boundary. Recent research in cultural
such cultural novelty. The release of the album sociology interprets cultural breadth as a
was, in the words of celebrated classical pia- social resource (Erickson 1996) and as a form
nist Glenn Gould, one of the most startling of cultural capital that marks elite status
achievements of the recording industry, one (Khan 2012). In that reading, omnivorousness
that would fundamentally transform rock, has become an exemplary manifestation of
pop, and classical music and inspire scores of what Bourdieu (1984) terms distinction
pop and electronic renditions of classical mas- (Lizardo and Skiles 2012). Research in this
terpieces (Pinch and Trocco 2002:131). Whom tradition assumes that cultural tastes signal
would we expect to be most hostile to this ones social status, and exclusionary cultural
novel musical crossover? Connoisseurs of dynamics reproduce social inequalities. Peo-
classical music enraged by its supposed trivi- ple at the top of the social hierarchy therefore
alization of the genre? Synthesizer enthusiasts have strong incentives to maintain these sym-
unhappy with the mundane use of this new bolic boundaries (Lamont and Molnr 2002;
technology? Or perhaps consumers of both Lena 2012; Phillips 2013).
types of music who were uncomfortable with Perspectives regarding omnivorousness as
this unholy mixture between different musical open-mindedness and as distinction-seeking
traditions and identities? seem antithetical to one another if one regards
Put differently, how does receptiveness to boundary spanning as a singular (unidimen-
atypicality relate to an orientation toward sional) phenomenon. Our analytic framework
variety? Existing studies point in opposing
challenges this assumption and diffuses the ten-
directions. On the one hand, work in the sion between these seemingly contradictory
omnivore-studies tradition, as noted earlier,
views. If liking variety and atypicality are dif-
tends to regard a taste for variety as the expres- ferent ways to span boundaries, as we argue,
sion of cultural open-mindedness. Johnston and then a taste for variety does not inherently imply
Baumann (2007), for example, link the expan- openness to disruption of cultural codes. Poly-
sion of repertoires of food critics and writers in purists embody this duality. On the one hand,
recent years with a process of cultural democra- they prefer typical objects. But, unlike the seem-
tization. Indeed, the erosion of the relevance of ingly narrow-minded mono-purists, they exhibit
genre boundaries among culinary elites was, at a familiarity with and preference for a variety of
least in part, catalyzed by the counter- cultural categories. They span boundaries on
institutional currents in Western societies of the one dimension but not on the other.7
late 1960s (Rao, Monin, and Durand 2003). In fact, we hypothesize that poly-purists
Scores of studies on omnivorousness similarly can best recognize and least appreciate code
Goldberg et al. 221

disruption. We posit that this pattern results Oppenheimer and Frank 2008; Reber,
from complementary, but independent, social Schwarz, and Winkielman 2004). The oppo-
and cognitive processes. Our argument has site holds as well: objects perceived as mix-
two parts. First, we argue that poly-purists are tures of familiar but incompatible categories
socially motivated to protect genre bounda- require greater cognitive effort to make sense
ries. Seeking distinction through the appreci- of than objects that are unrecognizable in
ation of variety can yield the desired result familiar categorical terms. By virtue of their
only to the extent that others can distinguish extensive knowledge, poly-purists are there-
various genres. Enacting this form of omnivo- fore most likely to perceive a random atypical
rous identity requires that others associate the object as a disfluent instantiation of two or
focal actor with multiple institutionalized more types. Not only are they socially driven
identities. In other words, signaling an to protect categorical boundaries; they are also
appreciation for cultural variety requires the cognitively at highest risk of experiencing
maintenance of genre boundaries. Indeed, negative (or at least less positive) affective
empirical investigations find that consumers reactions to objects that fall between genres.
with broad cultural likes also tend to prefer To summarize, we argue that the effect of
legitimated cultural forms (Bryson 1996; a taste for variety on the appeal of boundary-
Savage and Gayo 2011; Warde etal. 2008). spanning (atypical) objects runs opposite to
The seeming democratization of the culinary what research on the omnivore thesis tends to
field, for example, has been mostly confined assume. We explore this issue in two forms,
to codified cuisines that connote authenticity the first concerns the effects of the quantita-
or exoticism through their categorical purity tive measures:
(Johnston and Baumann 2007). In a social
environment in which omnivorousness car- Hypothesis 1: Appreciation for boundary-
ries a cachetwhich is often the case in con- spanning (atypical) objects decreases with a
temporary Western societies (Chan and taste for variety, once one accounts for taste
Goldthorpe 2007; Peterson and Kern 1996) for atypicality.
individuals who adopt a multivocal identity
have incentives to resist cultural boundary The second approach examines the claim
subversion, which can lead to devaluation of that the two dimensions do not have simple
their multicultural capital. additive effects on appreciation for atypical
Second, we assume that agents generally objects. Here we cast the prediction in terms
sample disproportionately in regions of the of the effects of positions in the four-fold
cultural space close to areas they know they typology on appreciation of atypical objects.
will like. Because poly-purists are socially We expect poly-purists to be most protective
motivated to consume a broad variety of of genre boundaries:
genre-conforming objects, we expect them to
gain broad knowledge of genre codes, and Hypothesis 2: Compared to the three other audi
therefore be able to recognize pure types when ence types, poly-purists are most likely to
they see them. Compared to other consumer reject boundary-spanning (atypical) objects.
types, who either sample narrowly or are less
attuned to genre codes, poly-purists are most Locating Audience
likely to identify hybrid offerings as instances Members And Objects In
of several genres, rather than simply as unfa- Cultural Space
miliar types. As experimental research across
a variety of domains demonstrates, the close- Our Analytic Approach
ness of an object to a prototype increases its To distinguish between variety and atypical-
cognitive fluency, and consequently its posi- ity, we depart from current practice in cultural
tive valence (Alter and Oppenheimer 2009; sociology in three important ways. First, we
222 American Sociological Review 81(2)

shift from thinking of consumption of genres tend to co-occur (e.g., Western and comedy).
to consumption of discrete objects such as a Such a frequentist approach enables research-
film or a restaurant meal. The extant literature ers to map out the relationships among genres
on omnivores merely counts the number of as they cohere in sociocultural space. Genres
genres consumed by an individual. So the that rarely co-occur with one another sit on two
profile of affiliation is composed of binary different sides of a cultural hole (Lizardo 2014;
affiliation scores with genres. The problem is Pachucki and Breiger 2010). This is because
that many cultural objects get classified as only a few objectsmovies in this example
belonging to more than one genre (see Hsu belong to both. The procedure relies on the
2006). This leads to a complication that has assumption that co-occurrence maps to simi-
not yet been addressed in cultural sociology: larity and similarity maps to distance.
how should one deal with multi-genre offer- Suppose the language of the relevant
ings? Suppose that an audience member domain contains a set of labels for objects
reports attending and liking the rock-opera denoted by . Some agent, often a market
Tommy. Should we code this as participation intermediary such as a website curator or
and positive evaluation of both opera and regulator, assigns a set of labels to each
rock? Then this profile of consumption/ object. We use a simple and widely used
evaluation would be indistinguishable from measure of category similarity proposed by
that of another agent who attended a perfor- Jaccard (1901), which takes into account the
mance of Rigoletto and one by Bruce Spring- prevalence of categories in question.8 The
steen. Using our terminology, an analysis at Jaccard similarity of a pair of labels amounts
the genre level would conflate audience to a simple calculation on their extensions.9
members orientation toward variety with Let i denote the extension of li, the set of
their orientation toward atypicality. objects labeled as li. Then the similarity of
Second, we build our analysis on an explicit labels li and lj is given by the ratio of the num-
geometric representation of cultural space. ber of objects categorized as both li and lj to
Consistent with the illustration in F
igure 1, we the number categorized as li and/or lj. For-
think the meaning of spanning depends on the mally, if i j denotes the size of the set of
distances between genres in a cultural space. objects categorized as both li and lj, and
For example, a consumer who dines at Cambo- i j denotes the size of the set of objects
dian and Vietnamese restaurants spans a categorized as li and/or lj, then
shorter distance than someone who dines at
Cambodian and Mexican restaurants, even ij
though the count of genres consumed is two in J ( i, j ) = (1)
each case. Constructing this kind of represen- i j 
tation requires that we analyze genres and
objects in a way that accounts for the structure This index takes values in the [0,1] range,
of genres and the distances between them with 0 denoting perfect dissimilarity and 1
(Kovcs and Hannan 2015; Lizardo 2014; denoting perfect similarity.
Pontikes and Hannan 2014). A basic intuition, backed by extensive
To incorporate category distances, we fol- research in cognitive psychology, holds that
low the co-occurrence approach. Kovcs and similarity and distance are inversely related.
Hannan (2015) propose that the relatedness of Following the foundational work of Shepard
categories gets reflected in their tendency to (1987) (see also Chater and Vitnyi 2003;
co-occur in systems of classification (Grden- Tenenbaum and Griffiths 2002), we posit a
fors 2004; Widdows 2004). For example, if negative exponential relationship between per-
films categorized as Western also tend to be ceived sociocultural distance and similarity:
categorized as drama, then these genres have
more similar meanings than pairs that do not sim ( i, j ) = exp ( d ( i, j ) ) , > 0. (2)

Goldberg et al. 223

Thus, the distance between two labels li and lj depends on its distance from the nearest proto-
is derived as follows: type, its typicality of that concept. Due to the
probabilistic nature of categorization, the set of
ln ( J ( i, j ) ) objects that an agent assigns to a category gen-
d ( i, j ) = (3) erally exhibits variations in typicality.

The basic model assumes knowledge of
distances of objects from prototypes and thus
For example, our dataset on restaurants con- of typicality. Recent research on categories in
tains nine restaurants labeled as Malaysian markets works in contexts where the analyst
and 11 labeled Singaporean. Four receive does not observe distance but instead observes
both labels. The similarity between Malay- the categorization decisions. This is the case
sian and Singaporean in these data is 4/(9 + with our data. We see the list of category
11 4) = .25. With in Shepards law (Equa- labels that get assigned to each object, for
tion 3) set to .5, the distance between these example, which film genres get assigned to
genres is 2.78. each film. Inference in such settings is most
Finally, our analyses distinguish between straightforward when we assume that an
consumers seeking and taste behaviors, object assigned only one label is more typical
namely, between the sets of objects they sam- of the associated concept than is an object
ple, and how they evaluate them. The latter that gets assigned more labels. In other words,
invariably depends on the former, that is, one this line of research assumes that assignment
can only (credibly) evaluate an object one has of multiple labels to an object signals that its
actually sought. Several implications can be position in the feature space lies between the
derived from this distinction, yet they lie concepts applied. A multi-category object is
mostly outside the scope of this article. One atypical of each of its labels.
implication has special relevance for our Here we sketch this approach. We begin
empirical exploration: measurement of a con- with a binary label-index function l(i, x) that
sumers taste profile inherently depends on the equals one when the label i applies to the
objects sampled. For example, a restaurant- object x. Furthermore, let lx = {i|l (i, x) = 1}
goer who only samples and likes typical Cam- denote the set of labels applied to object x. An
bodian restaurants differs from one who object whose categorization vector has a sin-
samples many restaurant types but likes only gle entry of one and is zero elsewhere is pro-
typical Cambodian. To account for this, we totypical of a single category. Such objects
develop measurements for consumers tenden- are easy to perceive and interpret. As the
cies to seek and appreciate taste variety and number of label assignments in the vector
atypicality. We include both measures in our increases, the object becomes more atypical
models, such that we estimate the effects of of each assigned category and therefore more
taste controlling for ones sampling of objects.10 difficult to interpret.
The magnitude of atypicality grows not
Conceptualizing Atypicality only with the number of labels assigned, but
What does it mean for an object to be atypical also with the distance among them. We use
in a cultural domain? We address this question the measure of overall atypicality proposed
by building on a geometric model of concep- by Kovcs and Hannan (2015). We define the
tual space (Grdenfors 2004; Kovcs and Han- atypicality of an object as a function of the
nan 2015; Pontikes and Hannan 2014; average pair-wise distance between the labels
Widdows 2004). This model treats concepts as it gets assigned. So we learn, say, that Francis
subsets of a multidimensional space of domain- Ford Coppolas film The Godfather is classi-
relevant features. These subsets contain the fied simply as crime and drama. Its atypical-
prototypes of the concept. The probability that ity depends on the distance between these two
an object gets assigned a category label labels.
224 American Sociological Review 81(2)

First, we introduce a notation for the sum of object x to audience member y. We assert
of the distances between the labels assigned that people have a taste for atypicality if they
to object x: especially like category-spanning objects. We
derive this measure by calculating the average
atypicality of the set of objects a person con-
D ( x) = l (i, x ) l ( j, x ) d (i, j ) . (4) sumes, weighted by the ratings the respondent
ilx jlx
 provides:

An objects atypicality is given by


1
TA ( y ) =
sy
( x, y ) A ( x ) . (7)

xs y


1
A( x) = 1 if l x > 1, (5) Note that our measure of taste for atypicality
1+ D ( x ) depends on the agents sampling behavior.



( l x 1 )

The more an agent samples typical objects,
the lower the atypicality taste measure, irre-
spective of whether the agent likes or dislikes
and it equals zero if only one label is applied,
these objects (because these objects are typi-
that is, | lx | =1 (where | | denotes the size of
cal). We conducted a series of additional
a set). We use average pairwise distance in
analyses that demonstrate that this operation-
forming the definition, as opposed to the total
alization does not bias our results. We discuss
or average distance between labels, because
these analyses in the online supplement.
we want the measure to be sensitive to the
number of categorical labels assigned to the
object and to the overall distance between Conceptualizing Variety
them. As Kovcs and Hannan (2015) demon- Next we propose parallel measures of variety.
strate, the definition in Equation 5 satisfies Consider, for example, two audience mem-
these criteria.11 We now can show that the bers: one has sampled one action and one
geometric representation allows the distinc- romance-and-action movie, and the other has
tions needed for a deeper analysis of bound- sampled one romance and one action movie.
ary spanning. Which one seeks more variety? And, if they
liked the two movies they sampled, which
Atypicality seeking. Atypicality-seekers one has a greater appreciation for variety? If
tend to sample highly atypical objects, as we simply count the number of genres in each
defined earlier. Let Sxy denote a binary variable sample, the two do not differ. Our intuition
that equals one if agent y samples object x and suggests that the scenarios do differ, because
equals zero otherwise, and let Sy = {x | Sxy=1} the distances between the individual members
denote the set of objects sampled byy. We take of the two pairs of movies differ. A romance-
the average of the overall typicalities of all and-action movie is closer to a pure action
objects consumed by the focal consumer to movie than is a pure romance. We build this
assess how much the agent seeks atypicality: kind of distance notion into our formal repre-
sentations of orientations to variety.
1 We propose that variety seeking can be
SA ( y ) =
sy
A ( x ).
xs y
(6)
understood as the average distance between the
 objects consumed, and that a taste for variety
means liking pairs of objects that stand far apart
Taste for atypicality. Next we incorporate in the cultural space. An important complica-
valuation to measure preference for atypical tion arises. A sample of objects can be associ-
objects. Let (x,y) denote the expressed appeal ated with genre sets of size greater than one
Goldberg et al. 225

Figure 3. Two Labeled Restaurants in a Sociocultural Label Space

when an object has multiple categorical assign- We therefore use a variant of the Hausdorff
ments. So constructing appropriate measures measure, first introduced in Dubuisson and
for orientations to variety involves measuring Jain (1994). This modified Hausdorff distance
distances between sets of varying sizes. calculates the average of the distances
The most widely used measure of the dis- between all the categories of one set and the
tance between sets is Hausdorff distance closest category in the other set: and it defines
(Burago, Burago, and Ivanov 2001), which the distance between a pair of sets as the
sets the distance between two sets to the maximal of these two averages. Let
maximal of the shortest pairwise distances 1
h ( A, B ) = min ( d ( a, B ) ) be the aver-

between members of the two sets. Consider A aA
two restaurants, A and B, illustrated in
Figure3. Each restaurant is assigned a set of age within set A of the minimum (point-to-
labels. These labels are located in a hypotheti- set) distances to B. Then the modified
cal sociocultural space (for simplicity, we Hausdorff distance, which measures the dis-
draw a two dimensional space). The Haus- tance between the label sets A and B, can be
dorff distance between the two restaurants is written as follows:
the distance between Mexican and Thai, the
greatest distance between a label in one set H ( A, B ) = max ( h ( A, B ) , h ( B, A ) ) . (8)

and the closest label in the other set.
The standard Hausdorff distance presents a
Variety seeking. We build our measure
problem for cultural analysis because it takes
of variety seeking on distance in cultural
only the farthest label into account. Imagine a
space. We measure an agents tendency to
third restaurant labeled only Mexican. The
sample for variety as the average of the pair-
Hausdorff distance between this restaurant
wise distances among the objects sampled:
and restaurant A would be as great as the dis-
tance between restaurants A and B. This seems
1
)
counterintuitive, given that restaurant B mixes SV ( y ) = H ( x, x ) . (9)
Mexican cuisine with other cuisines that are
much closer to restaurant As cuisines.
sy ( sy 1 xs y x s y

226 American Sociological Review 81(2)

Taste for variety. Similarly, a taste for The sites from which we collected data also
variety means liking a wide range of objects differ in at least one important way. Movie
and genres.12 Specifically, we propose that reviews are private on Netflix, but reviews on
audience members have a strong taste for vari- Yelp are public. Hence, Yelp users are more
ety when they especially like pairs of items that directly subject to social influence and reputa-
stand far apart in the space of the domain. We tion management pressures, although previous
represent this intuition formally as follows: research finds that Netflix users consumption
behaviors are also driven by identity concerns
(Milkman, Rogers, and Bazerman 2009).
TV ( y ) =
Overall, given these differences, whatever
commonalities we find across the two domains
)
1
( x, y ) ( x , y ) H ( x, x ) .
(
sy sy 1
xs y x s y
(10)
should serve as strong evidence for the gener-
alizability of our findings to domains that are
 structured by socially constructed systems of
classification.
Empirical Settings Movie reviews. Our first dataset contains
We test our hypotheses in two empirical set- movie ratings from Netflix, which we down-
tings: film and food. Data on consumers evalu- loaded from the Netflix Prize website (http://
ations of films come from the online DVD www.netflixprize.com) in January 2009.13 The
rental and streaming service Netflix, and data dataset comprises 100,480,507 ratings, pro-
on evaluations of restaurants come from the vided by 480,189 unique users to 17,770 unique
review website Yelp. We chose these two titles. Reviewers are identified solely by a
domains for several reasons. First, both settings unique numerical identifier. Titles are similarly
present users with broadly agreed-upon classi- identified by a numerical identifier in the data-
fication systems, namely, genre in films and set. Each data point is a quadruplet containing
cuisine in food. Second, both systems of clas- the user-id, title-id, date of rating, and rating.
sification are social constructions (Baumann A separate dataset provided by Netflix
2007; Zerubavel 1997). Third, displays of film contains additional title identifiers: a textual
and food consumption are communicative acts string corresponding to the title, and a number
that serve as performances of identity (Ander- corresponding to year of production. The
son 2005; DiMaggio 1987; Ferguson 2014). original data do not contain any additional
The two settings differ in three important identifying information. Because the title by
ways. First, genre boundaries are more pro- itself does not distinguish films from televi-
nounced for the food domain than for film (as sion shows, we did a complicated merge with
demonstrated by label distributions, as we data on films from the Internet Movie Data-
will discuss). Not only are different types of base (IMDB) to identify the films in the Net-
cuisines served in different types of restau- flix data and to associate film characteristics,
rants, the same movie theater screens multiple notably genre labels used by IMDB (as well
types of film. Moreover, genre distinctions in as additional data used as controls in our
food are strongly essentialized by their prac- models).14 Overall, we identified 9,817
titioners as an objective reality rooted in unique film titles. To reduce computation
nature (Douglas [1966] 2003). intensity, we randomly selected 20,000 unique
Second, whereas the cost of film consump- reviewers (of films) for this analysis and sam-
tion rarely varies within a given geographic pled all of their film reviews. This yielded
region, restaurant meals vary dramatically by 3,641,961 reviews of 9,768 films.
price. As we will discuss, price variance in
dining affects how social status can be enacted Restaurant reviews. We analyze reviews
through food consumption. on Yelp of restaurants in Los Angeles and San
Goldberg et al. 227

Francisco. Our observation period runs from Table 1. Distribution of Number of Genre
October 2004 through September 2011. The Labels Applied to Films and Restaurants
Los Angeles sample contains 617,141 reviews
Number of Labels Films Restaurants
of 8,131 restaurants, written by 57,211
reviewers. The San Francisco sample con- One 21% 73%
tains 767,268 reviews of 3,976 restaurants, Two 33% 24%
written by 59,473 reviewers.15 Three 27% 3%
Yelp categorizes producers in 397 catego- Four or more 18% .1%
ries, grouped into 22 super-categories, such as
restaurants and financial services. The cate-
gory labels appear prominently on the website. of genres applied to an object. Taking account
Our data include all the organizations in Los of distance makes the two empirical settings
Angeles and San Francisco that Yelp assigned more comparable.
at least one genre in the restaurant domain. For the sampling and taste variables we
Restaurants receive very frequent reviews, and must use some kind of temporal span. We
they are distributed over a broad diversity of chose moving windows, and we calculated
categories. Some labels concern food genres, our measures for each rating/sampling event
such as various ethnic/national cuisines (e.g., using the reviewers observed behavior over
American [traditional] or Basque). Others refer the previous n rating/sampling events. With
to the mode of service, such as buffet or food this kind of specification, seeking and taste
stand. Still others pertain to key ingredients or measures vary for individuals across time. In
dishes, such as burgers, chicken wings, and the results presented here, we set the size of
seafood, and some refer to food codes, such as, the window to n = 20 for films and n = 10 for
halal, kosher, and vegan. restaurants.16 This means we use information
on reviews only for reviewers of at least 21
films or 11 restaurants.
Measurement Consistent with the typology depicted in
The dependent variable is the rating given by Figure 2, we used our measures of taste for
an audience member to a film or restaurant. In variety and atypicality to locate reviewers in
both datasets, ratings range from 1 to 5, in full the four quadrants at each time point. We
integer increments, with 5 being the most determined quadrant assignments by whether a
positive rating. reviewers levels of taste for variety and atypi-
For object atypicality, we use the labels cality (during the preceding time window) fall
assigned to films by IMDB and to restaurants above or below the median level of the respec-
by Yelp. Films tend to get assigned more gen- tive measures in the full audience. To avoid
res than do restaurants (see Table 1). Note that overweighing active reviewers, we calculated
only about one quarter of the restaurants, but these medians by averaging the two measures
nearly 80 percent of the films, are assigned for each reviewer and then determining the
more than one label. No doubt much of this median average level for each measure. We
difference reflects the existence of the drama distinguish between reviewers below the
genre, the source of many of the other genres median on both measures (the mono-purist
in the domain. Here we see a marked advan- type), above the median on atypicality but
tage of our distance-based approach. Drama is below on variety (the mono-mixer type), below
close to most other genres; it is lenient in the median on atypicality but above on variety
Pontikess (2012) terms. Its nearness means it (the poly-purist type), or above both medians
does not have much influence on the calcula- (the poly-mixer type). Table 2 shows the distri-
tion of typicalities. The situation would be bution of reviewers over the four taste quad-
dramatically different if we were to use the rants. For example, in the case of films, we see
prior approach of merely counting the number that most reviewers are either mono-purists
228 American Sociological Review 81(2)

Table 2. Distribution of Reviewers over include zip-code dummies. Descriptive statis-


Taste Quadrants tics of all variables can be found in Table A1
in the Appendix.19
Quadrant Films Restaurants
Mono-purist 41.9% 21.9%
Mono-mixer 7.8% 27.9% Estimation
Poly-purist 9.5% 21.0% We observe the number of stars a reviewer
Poly-mixer 40.7% 29.2% gives an object. We assume that the assign-
ment of starts reflects the underlying appeal
of the object to the reviewer. We therefore
(41.9 percent) or poly-mixers (40.7 percent). estimate effects on appeal using ordered-logit
The distribution for restaurant reviewers dif- specifications estimated by maximum likeli-
fers considerably, with a much more even hood to assess the effect of reviewer is taste
spread across the four types. profiles and other covariates on the (latent)
Because the cognitive argument depends appeal of a film or restaurant. The stochastic
on exposure, we explore whether these audi- specification has the following form:
ence members tend to sample close to what
they liked previously. One way to look at this
is by contrasting the average atypicality of the it* = x it + it
objects sampled by people in the different *
where it denotes the latent appeal of object
taste quadrants. As Table 3 shows, mono-
i at time t, xit denotes a time-varying vector of
mixers and poly-mixers are the most likely to
covariates, denotes a vector of parameters,
sample atypical films and restaurants, whereas
and it has a logistic distribution. The model
mono-purists, and especially poly-purists,
estimates cut points that map the observed
tend to sample objects that are typical. Poly-
discrete star rating to latent appeal.
purists sample objects that are significantly
Because this setup does not yield consist-
more categorically compliant than those sam-
ent estimators with fixed effects (Greene
pled by all other audience types in both set-
2004), we use an approximation: we include
tings. The sampling behavior of audience
the effect of the reviewers mean rating and
members is consistent with our expectations.
the mean rating received by the film or restau-
We include a variety of controls in our
rant.20 Note that in the results reported here,
models. We measure a reviewers enthusiasm
the various measures of taste and seeking
by the (log of ) the number of her reviews
included as predictors are calculated by
posted over her observation window divided
observing a window of activity preceding the
by the length of that window. We include
rating in question.
enthusiasm in our models and interact it with
object atypicality, to account for the possibil-
ity that active consumers differ in their recep-
Results
tivity for categorical hybridity.17
We also include additional control varia- Receptiveness to Boundary Spanning
bles that are unique to each setting. For films, Our two hypotheses concern the relationship
we control for a films run-time, the number between taste profiles and the (latent) appeal
of awards it won (bestowed by major award- of atypical (boundary-spanning) films and
granting institutions), and whether it is a restaurants. These hypotheses focus on inter-
sequel (all of which previous studies show to actions of object atypicality with taste pro-
affect appeal). For restaurants, we control for files and their effects on latent appeal. Table 4
the average price of the restaurant as reported reports the relevant results. (Table A2 in the
by Yelp.18 To control for possible geographic Appendix presents the full set of results for
heterogeneity among restaurants, our models this analysis.)
Goldberg et al. 229

Table 3. Means of Sampled Object Atypicality by Audience Members Position in the Four
Quadrants

Quadrant Films Restaurants


Mono-purist .211 (.001) .25 (.001)
Mono-mixer .188 (.001) .232 (.001)
Poly-purist .226 (.001) .403 (.001)
Poly-mixer .188 (.001) .374 (.001)

Note: Standard errors are in parentheses.

Table 4. Effects of an Objects Atypicality we find that reviewers in the poly-purist quad-
and an Audience Members Taste for rant are significantly less appreciative (relative
Atypicality and Variety on the Appeal to mono-purists) of boundary- spanning films
of Films and Restaurants (taken from
and restaurants: this interaction effect is nega-
estimates of the full specifications reported
in the Appendix, Table A2) tive and significantly lower than zero.
Note the strong difference between
Films Restaurants domains in the main effect of the atypicality of
Object atypicality .475*** .596***
the object sampled. As mentioned earlier, 73
(.045) (.020) percent of the restaurants but only 21 percent
Object atypicality x 6.596*** 4.970*** of the films have a single categorical assign-
taste for atypicality (.308) (.056) ment. Audiences have much more exposure to
Object atypicality x 4.675*** .202*** multiple-genre films than to multiple-genre
taste for variety (.316) (.007) restaurants, so it makes sense that the main
Note: Standard errors are in parentheses. effect of increasing atypicality is to lower the
***p < .001 (two-tailed tests). appeal of a restaurant but to increase the
appeal of a film.
Unsurprisingly, reviewers with a high taste Figure 4 plots the estimated total effect of
for atypicality during the preceding window object atypicality on appeal by consumer type
are more likely to appreciate atypical offer- (the combination of the main effect of object
ings than are those with a weaker taste for atypicality and the interactions). The two types
atypicality: the interaction of an objects atyp- that favor atypicalitymono-mixers and poly-
icality with the strength of the taste for atypi- mixersappreciate boundary-spanners signif-
cality is positive (and statistically significant) icantly more than do those who favor purity.
for both films and restaurants. As predicted, Only poly-purists are negatively disposed
the interaction of object atypicality with the toward boundary-spanning offerings in both
strength of the taste for variety is negative settings (due to the modest size of the effect for
(and significant) for both domains. In both films, this effect is not significantly smaller
settings we find that, controlling for the taste than zero; nevertheless, it is significantly dif-
for atypicality, openness toward atypicality ferent from the effects for all other consumer
declines with a taste for variety. types, for whom object atypicality has a sig-
Next we address the second hypothesis, nificantly greater than zero effect on appeal).
which concerns interactions of the two taste This pattern is consistent with the view that the
dimensions. The results are easier to interpret audience segment that knows and appreciates
when we use the sector assignments, the four multiple genres, but favors offers that conform
types, to represent the interaction. We therefore to genre codes, plays the genre-policing role in
estimate interactions of object atypicality with these markets.
the reviewers type (the omitted taste profile is The patterns illustrated in Figure 4 also point
mono-purist). Table 5 reports the relevant to differences between the two settings reflecting
results. (Table A3 in the Appendix presents the the main effects of object atypicality, discussed
full set of results for this analysis.) As predicted, earlier. Whereas in restaurants both mono-purists
230 American Sociological Review 81(2)

Table 5. Effects of an Objects Atypicality consumption patterns as identity markers.


and an Audience Members Position in the Who are poly-purists? What social identity do
Four Quadrants on the Appeal of Films and they project through their categorically varied
Restaurants (taken from estimates of the full
compliance with genre boundaries?
specifications reported in the Appendix,
Table A3) Existing sociological literature does not
speak to this issue, because it has not distin-
Films Restaurants guished the two dimensions of taste. Neverthe-
Object atypicality .195*** .385***
less, as we noted earlier, most studies on
(.025) (.011) cultural taste operationalize omnivorousness
Object atypicality x .241*** .835*** as a taste for variety. And those studies consist-
mono-mixer (.029) (.014) ently find that consumers with an orientation
Object atypicality x .209*** .051*** toward variety tend to be drawn from the
poly-purist (.030) (.015) higher end of the socioeconomic distribution.
Object atypicality x .193*** .605*** Whereas earlier work in this vein tended to
poly-mixer (.019) (.013)
assume that broad cultural taste was a product
Note: Standard errors are in parentheses. of cultural openness that crosscuts traditional
***p < .001 (two-tailed tests).
distinctions between high and low brow, recent
qualitative reappraisals of the theory point in a
and poly-purists are averse to cuisine-spanning different direction. In two such studies, Savage
establishments, in film only poly-purists dislike and Gayo (2011) and Atkinson (2011) find that
movies that span distant genres. On average, an people who profess a liking for a variety of
objects atypicality is positively related to evalu- cultural genres also tend to be appreciative of
ation in film. Moreover, effect sizes for mono- objects within these genres that are associated
purists and poly-purists differ substantively with sophistication, complexity, and prestige.
more in film. These distinct patterns are not Cultural distinction, in other words, operates
surprising given that categorical boundaries are through the symbolic mastery displayed by
significantly more pronounced in cuisine than appreciation for consecrated works within,
they are in film. Yet these differences not
- rather than across, genres.
withstanding, the findings support the hypothe- It would therefore be consistent with these
sis that variations in fluency and distinction- findings to regard poly-purism as a perfor-
seeking for newly sampled atypical objects mance of high status. Familiarity with genre
correspond to the agents position in the space of codes, in itself, constitutes a form of cultural
taste variety and atypicality. As we predicted, capital that is acquired through education and
poly-purist consumers especially dislike atypical experience (Bourdieu 1984). Extending this
objects that they happen to sample. logic, Lizardo and Skiles (2012) argue that
Given this pattern of empirical support, we cultural omnivorousness is an aesthetic dis-
turn now to a more speculative effort to char- position based on ones ability to appreciate
acterize the poly-purists. Cultural sociologists form in separation from content and to apply
might wonder whether our analytic decon- such prototypical abstractions to unfamiliar
struction of the notion of the cultural omni- objects. That is precisely the skill in which
vore has laid waste to the substantive terrain. poly-purists should excel. Moreover, genre
Can we connect these audience types with boundaries reify social differences between
other standard notions of cultural sociology? their consumers; people who have or aspire to
high social status are therefore more likely to
Poly-purism as a Display protect genre codes with enthusiasm, as we
of Refined Taste see for poly-purists. Is poly-purism indeed a
Our results are consistent with our predictions performance of cultural refinement?
that a taste for variety increases ones adher- We do not have data on the sociodemo-
ence to genre codes, but they say nothing graphic characteristics of individual consum-
about the social significance of such ers, and therefore we cannot explore their
Goldberg et al. 231

Figure 4. The Effects of Object Atypicality on Appeal (as Reported in Table 5)


Note: For comparability, object atypicality is scaled from zero to one in both settings.

positions in socioeconomic space. We do, appraisals of the movies contained in our data-
however, have information about the attrib- set from the online review aggregator Rotten
utes of the objects they consume. If poly- Tomatoes.21 Rotten Tomatoes averages critics
purists enact a high-status social identity reviews on a 0 to 100 scale. These include
(irrespective of their actual social position), reviews published at time of release as well as
we should find that they tend to like offerings later reviews. The latter are particularly preva-
that are generally considered expressions of lent for movies such as The Godfather that,
refined taste and reject those that convey pop- over the years since their release, became
ulism, commercialism, or fashion. widely regarded as cinematic masterpieces.
In film, the distinction between refined and Unlike film, what constitutes a display of
common productions is manifest in the sacral- refined taste in cuisine gets complicated by the
ization of certain movies as art, and their film- strong price differentiation among restaurants.
makers as artists (Baumann 2007). Critics The consumption of luxury haute-cuisine is,
play the institutional role of distinguishing by definition, a display of wealth, because only
artistic movies from commercial ones (Becker those on the upper end of the income distribu-
1982). We use the aggregation of critical tion can afford it. The distinction between
232 American Sociological Review 81(2)

economic success and prestige comes into play dimensions of restaurant attributes it assesses
here. As Bourdieu (1993) argues, these consti- (price, food quality, decor, and service), decor
tute competing principles of legitimacy in cul- is least related to food quality and authentic-
tural fields. Whereas consumption of luxury ity. Rather, in the eyes of connoisseurs, a din-
goods signals high economic capital, con- ing establishments investment in decor
sumption of prestigious goods marks high cul- signals dilettantism. It provides patrons who
tural capital. There is a tension: commercial have the financial means, but who lack the
success is generally perceived as antithetical to true cultural capital necessary to distinguish
true artistry. Authenticity therefore functions authenticity from commercialism, the means
as a means to distinguish artisanal restaurants to perform ceremonies of cultural sophistica-
from those with a commercial orientation tion. It is not surprising, therefore, that only
(Carroll and Wheaton 2009; Johnston and poly-purists tend to downgrade restaurants
Baumann 2007). We use Kovcs, Carroll, and that receive a high score on decor: they are
Lehmans (2014) methodology to measure averse to establishments that invest in non
perceived authenticity, as manifest in textual food-related aesthetics. Overall, in both set-
reviews posted by Yelp users.22 The method tings poly-purists are most likely to exhibit a
relies on the crowd-sourced wiki-survey tech- taste for well-regarded offerings. The perfor-
nique (Salganik and Levy 2015) to detect mance of poly-purism, in other words, consti-
words connoting authenticity, and then rates tutes a social display of refined cultural taste.
individual reviews by the weighted frequency Are poly-purists the cosmopolitan, well-
of authenticity-related terminology. Individual educated, high-status omnivores described by
restaurants are assigned an authenticity score Peterson and the scores of studies inspired by
as a function of their reviews average authen- his work? Because we do not know the socio-
ticity score. demographic characteristics of the movie and
We mean-center our measures of prestige restaurant reviewers in our data, we can only
critical acclaim in film and authenticity in hazard an informed guess. We do know, how-
restaurantsand multiply prestige by the
ever, that the consumer segment we label poly-
reviewers normalized rating.23 This measure purist exhibits the empirical signature that
of refined taste takes positive values when a other studies label omnivorousness, and that
reviewer provides a high rating to a prestigious these consumers are most likely to appreciate
offering or a low rating to an unprestigious consecrated movies and restaurants. We cannot
offering, and it takes negative values when the tell whether these connoisseurs belong to
reviewer gives a low rating to a prestigious social or economic elites; yet, their patterns of
offering or vice versa. F igure5 summarizes the cultural taste are unequivocally elitist.
distribution of refined taste across our four
types of consumers. In both domains, poly-
purists exhibit the strongest inclination toward Discussion, Limitations,
objects that convey refined taste. In film And Future Directions
(upper-left panel of F igure5), poly-purists are Boundary crossing, blurring, and maintenance
most likely to value critically acclaimed mov- have become major sociological preoccupa-
ies and dismiss those not well-received by tions in recent years. But sociologists often
critics. In dining (upper-right panel), poly- mean different things, and describe different
purists tend to value authentic restaurants and processes, when they talk about boundary
devalue non-authentic ones. spanning. We explored boundary spanning in
The bottom panel in Figure 5 summarizes terms of audience members taste for variety
the average appreciation for restaurant decor and atypicality, assuming heterogeneity in
by the four audience types, as reflected in the audience preferences for boundary spanning
Zagat rating for that restaurant.24 Zagat is a and its manifestation in the objects they con-
print and online restaurant guide that aggre- sume. Extending findings in cultural sociol-
gates non-expert reviews. Of the four ogy that demonstrate the existence of cultural
Goldberg et al. 233

Figure 5. Group Orientations toward Refined Objects (mean values and 95% confidence
intervals)

omnivores, we identified a taste for atypicality can simultaneously serve as a display of inclu-
as an additional dimension of consumption siveness and an act of exclusion through bound-
behavior and developed a novel methodology ary reenactment. In fact, we show that
to assess audience members taste for atypical- omnivorousness (as variety seeking and liking)
ity and variety. As predicted, we find that concerns not boundary erosion, but rather the
poly-purists play a distinct, boundary-policing opposite, its protection. Cultural omnivores
role: they generally reject category-spanning require genre boundariesand concomitantly
objects. reject their subversionto make their breadth
Our analyses have important implications of consumption socially meaningful.
for the fields of cultural sociology, the sociol- Over the past two decades, the omnivore
ogy of consumption, and the sociology of thesis has generated heated debate as to
organizations. We make two major contribu- whether recent findings on cultural consump-
tions to these literatures. First, our analytic tion are consistent withor refuteBourdieus
distinction between variety and typicality sheds model of cultural distinction (e.g., Erickson
new light on the cultural omnivore thesis. 1996; Johnston and Baumann 2007; Khan
Whereas prior research often uses omnivorous- 2011; Lizardo and Skiles 2012). Our analytic
ness as synonymous with openness, we show approach identifies poly-purists as boundary-
that a taste for variety decreases ones receptiv- spanners who simultaneously engage in cul-
ity to cultural innovation. Our analytic frame- tural distinction. We interpret our results as
work demonstrates how consumption breadth strongly consistent, albeit in a nuanced way,
234 American Sociological Review 81(2)

with Bourdieus argument about cultural taste organizational fields and markets. A voluminous
as a ritual of social distinction. Poly-purists literature demonstrates that novelty emerges
distinctive orientation toward culturally legiti- when existing components are recombined in
mized offerings, namely critically acclaimed ways that defy traditional configurations. The
films and authentic restaurants, suggests that literature also finds, however, that audiences
their pattern of evaluation of consumption acts whether customers, organizational members, or
reflects a concern with social distinction. This other stakeholdersare generally resistant to
is particularly pronounced in dining, where such recombinations. Categorically noncompli-
poly-purists reject restaurants that lay Zagat ant behaviors are interpreted as displays of
reviewers celebrate for their decor. Previous incompetence and are therefore discounted or
research has produced conflicting evidence rejected. Recombinant behaviors are received
about the nature of cultural omnivorousness favorably when the actors enacting them possess
and its orientation to boundary spanning social or symbolic capital, or when categorical
because it conflates different types of consum- systems are in flux or dissensus.
ers under the umbrella term omnivore. But, With relatively few exceptions, previous
as our results suggest, omnivorousness should organizational research assumes that, when
be thought of as a two-dimensional phenome- categorical systems are agreed upon, audi-
non. Future research will hopefully build on ences are homogeneously averse to novel
our typology to elaborate how variety and combinations. We show that, at least in cul-
atypicality map on, subvert, or reproduce sta- tural fields, this assumption is incorrect: there
tus hierarchies, as Bourdieu, Peterson, and exists variability in audience members recep-
others have debated. tiveness toward genre crossover. The few
Overall, our findings might extend beyond studies that assume audience heterogeneity
the domain of cultural consumption. The rise tend to attribute it to the roles that audience
of cultural omnivorousness in Western socie- members occupy: ambiguously labeled soft-
ties is associated with a broader sociocultural ware companies are more appealing to ven-
historical shift, whereby practices of symbolic ture capitalists than to consumers (Pontikes
exclusion, whether on the basis of gender, race, 2012), and critics are more receptive of
or class, have become increasingly delegiti- unconventional operas than are opera season-
mated. Our two-dimensional analysis of bound- ticket holders (Kim and Jensen 2011). Per-
ary spanning might help explain how social haps the different audience segments that we
exclusion is maintained in this age of multi- identify also occupy different social roles. Yet
culturalism. Consider, for example, the sym- our work also demonstrates that different ori-
bolic production of ethnicity. Whereas entations toward atypicality are linked to
previous studies focus on the dimensions of audience members orientations toward vari-
ethnic boundaries (e.g., Bail 2008), our frame- ety, irrespective of role differentiation. Thus,
work suggests it is also important to distin- future work might explore whether, as our
guish between people who span ethnic findings suggest, atypical start-ups or job
boundaries through varietynamely, those applicantsboth domains that research
who appreciate multiple ethnic identities shows are shaped by the categorical illegiti-
and those who span such boundaries through macy discountare more likely to appeal to
endorsing behaviors that mix cultural motifs venture capital firms or employers that focus
from multiple ethnicitiessuch as serving on a narrow variety of candidates. It may also
tacos with Cambodian fish sauce. Drawing on be useful to apply our typology to producers.
our conclusions, one might predict that indi- Like audience members, organizations such
viduals who espouse multiculturalism through as film studios and restaurant chains differ in
variety will be strongly inclined to resist their levels of product variety and atypicality.
behaviors that undercut ethnic boundaries. Some studios, for example, specialize in par-
Our second contribution relates to studies of ticular genres, whereas others do not, and
categorical systems and noncompliance in some adhere more to genre codes than do
Goldberg et al. 235

others. Organizations, too, can be thought of setting, we do not know whether cultural con-
as poly-mixers, mono-purists, and so forth. sumption orientations are fixed personal traits,
More broadly, our findings can inform fur- or whether they vary across contexts. Are
ther research on the circumstances and audience poly-purists, in other words, always disposed
structures that nurture category spanning, and toward consuming myriad pure types and pro-
by implication, sociocultural innovation. The tecting categorical boundaries, or can the
finding that category spanning is welcomed by same individual exercise poly-purism in one
mono-mixers and poly-mixers but discouraged domain and mono-mixing in another? Work in
especially by poly-purists indicates that categor- cultural sociology suggests that actors possess
ical innovation more likely happens in domains multiple and potentially inconsistent cultural
where mono-mixers and poly-mixers are preva- toolkits, leading the same actor to activate dif-
lent. Thus, variance in audience composition ferent cultural schemas, and adopt different
might explain why one observes so much vari- social identities, across different situations
ance across settings in terms of peoples propen- (Lahire 2008, 2011; Swidler 2001). Moreover,
sity to innovate and change categories. Granted, whereas we assume a high degree of consen-
we do not explore, nor hypothesize, about the sus across individuals about conceptual space,
difference between mono- and poly-mixers. We research in cognitive science (Verheyen and
speculate that the latter are indifferent to genre Storms 2013) and sociology (Goldberg 2011)
codes, whether due to ignorance or volition, shows that individuals do not always agree on
whereas the former are consciously engaging in the meanings of categories or on how items
the legitimation of a nascent category. This rea- should be categorized. Schematic variability
soning suggests a new argument about audience- within individuals across situations, or across
composition change: first mono-mixers embrace individuals within the same situation, intro-
new category combinations, then, when these duces cultural boundary crossing even if such
combinations become legitimated (as in the hybridity is not purposefully pursued. We sus-
case of Asian fusion), mono-purists and poly- pect these cleavages enable cultural innova-
purists enter the arena. We find this avenue of tion to diffuse and eventually become
research particularly promising. legitimized. Given our current data we are not
Several questions remain unanswered. able to explore such processes. We leave this
Because we observe consumers only in one for future research.

Appendix: Descriptive Statistics And Complete Results


Associated With Tables 4 And 5
Table Al. Descriptive Statistics for Key Variables

Films Restaurants

Variable Mean SD Min. Max. Mean SD Min. Max.


Rating 3.57 1.07 1 5 3.689 1.104 1 5
Object atypicality .221 .119 0 .666 .295 .404 0 1
Reviewer enthusiasm 2.60 1.03 7.60 2.25 2.510 1.180 7.80 .009
Atypicality seeking .293 .035 .070 .469 .294 .124 0 .887
Taste for atypicality .189 .047 0 .442 .199 .095 0 .689
Variety seeking .258 .036 .064 .528 5.286 .545 0 6.880
Taste for variety .110 .046 0 .47 2.388 .701 0 6.020
Awards .203 .615 0 3
Run time 1.915 .363 .733 4.517
Sequel .077 .267 0 1
Price 1.882 .724 1 4
236 American Sociological Review 81(2)

Table A2. Effects of an Objects Atypicality and an Audience Members Taste for Atypicality
and Variety on the Appeal of Films and Restaurants (ML estimates of ordered-logit
regressions)

Films Restaurants
Object atypicality .475*** .596***
(.045) (.020)
Reviewers taste for atypicality 3.182*** .571***
(.115) (.062)
Reviewers taste for variety 6.983*** .833***
(.109) (.005)
Object atypicality x taste for atypicality 6.596*** 4.970***
(.308) (.056)
Object atypicality x taste for variety 4.675*** .202***
(.316) (.007)
Reviewers atypicality seeking 3.310*** .749***
(.067) (.044)
Reviewers variety seeking 2.707*** .346***
(.046) (.004)
Reviewers enthusiasm .002 .044***
(.002) (.015)
Object atypicality x enthusiasm .048*** .054+
(.008) (.029)
Reviewers mean rating 1.169*** .619***
(.004) (.011)
Objects mean rating .117*** 1.706***
(.003) (.005)
Awards .010***
(.002)
Run time .002
(.003)
Sequel .019***
(.004)
Price .004
(.003)
Cut l .964*** 5.192***
(.024) (.069)
Cut 2 2.395*** 6.427***
(.024) (.069)
Cut 3 4.137*** 7.800***
(.024) (.069)
Cut 4 5.904*** 9.856***
(.024) (.069)
N 3,335,231 858,047
Log-likelihood 4,413,987 1,103,667

Note: Standard errors are in parentheses.


+p < .10; *p < .05; **p < .01; ***p < .001 (two-tailed tests).
Goldberg et al. 237

Table A3. Effects of an Objects Atypicality and an Audience Members Taste Segment on the
Appeal of Films and Restaurants (ML estimates of ordered-logit regressions)

Films Restaurants
Mono-mixer .137*** .046***
(.008) (.008)
Poly-purist .290*** .765***
(.008) (.007)
Poly-mixer .409*** .779***
(.008) (.008)
Object atypicality .195*** .385***
(.025) (.011)
Object atypicality x mono-mixer .241*** .835***
(.029) (.014)
Object atypicality x poly-purist .209*** .051***
(.030) (.015)
Object atypicality x poly-mixer .193*** .605***
(.019) (.013)
Reviewers mean rating 1.673*** 1.035***
(.003) (.011)
Objects mean rating .169*** 1.737***
(.003) (.005)
Reviewers atypicality seeking 1.334*** .656***
(.035) (.024)
Reviewers variety seeking 1.125*** .180***
(.032) (.004)
Reviewers enthusiasm .000 .035*
(.002) (.015)
Object atypicality x enthusiasm .046*** .033
(.008) (.029)
Awards .012***
(.002)
Run time .006+
(.003)
Sequel .017***
(.004)
Price .008*
(.003)
Cut l 2.756*** 6.272***
(.022) (.068)
Cut 2 4.181*** 7.489***
(.022) (.068)
Cut 3 5.915*** 8.836***
(.022) (.068)
Cut 4 7.672*** 10.850***
(.022) (.069)
N 3,336,218 861,389
Log-likelihood 4,432,398 1,121,623

Note: Standard errors are in parentheses.


+p < .10; *p < .05; **p < .01; ***p < .001 (two-tailed tests).
238 American Sociological Review 81(2)

Acknowledgments 10. In the online supplement (http://asr.sagepub.com/


supplemental), we report further analyses that demon-
We appreciate the comments we received at the Junior Fac-
strate the measures we describe here are not biased by
ulty Workshop at the University of Chicago, Booth School
the relationship between seeking and taste behaviors.
of Business, and at the Category Working Group meetings
11. The denominator of the fraction in Equation 5 equals 1
at Stanford GSB and in Heidelberg, as well as comments
if the distance between the labels assigned to object x
from Oliver Hahl, Greta Hsu, Giacomo Negro, Amanda
equals 0, and grows to infinity as the number of labels
Sharkey, John-Paul Ferguson, and Ezra Zuckerman. We
and the distances between them increases. Thus, A(x) =
also thank the University of Lugano, the Stanford Graduate
0 if the distance between the labels equals 0, and A(x)
School of Business, and the Stanford GSB Faculty Trust
grows asymptotically toward 1 as the number and
Fellowship for generous financial support for this project.
cumulative distance between labels increases.
12. Here we note a limitation of our data: because our
datasets contain only actual choices, we cannot
Notes observe a taste for variety unless the person also
1. We use the term producer very broadly to denote an samples widely.
actor whose behaviors or outputs are being evaluated 13. The Netflix Prize was an open competition launched
by an audience. These need not necessarily be pro- on October 2nd, 2006, by Netflix Inc., an online
ducers operating in a market for the purpose of mate- DVD rental service and on-demand media stream-
rial gain. Moreover, in many social settings the same ing provider in the United States. The objective
actors might simultaneously occupy audience and of the competition was to improve the companys
producer roles. Speech acts are examples of practices recommendation algorithm, based exclusively on
where actors constantly alternate between these roles. users previous rating activity, by at least 10 per-
2. An exception is research on trends in the choice of cent. The $1 million prize was eventually awarded
first names for babies (Berger and Le Mens 2009; almost three years later, on September 21, 2009.
Lieberson 2000). However, mainstream sociology of 14. IMDB assigns films into 25 different genre labels,
culture does not seem to have embraced this work. such as action, comedy, crime, documentary, drama,
3. This work generally assumes the existence of an horror, and so forth. Netflix also uses a genre clas-
agreed-upon system of categorization that is shared sification system, but genre assignments were not
by audience members. Our theoretical framework provided with the data.
similarly assumes a consensual system of catego- 15. Parts of these data have been used previously in
ries. As Ruef and Patterson (2009) demonstrate, Kovcs and Hannan (2010, 2015) and Kovcs and
hybridity is far less detrimental, and in fact can be Johnson (2014), who demonstrate that restaurants
an advantage, in the absence of such a consensus. that span (distant) categories receive lower ratings.
Such cases are outside the scope of our model. 16. In choosing the time window, one faces a trade-
4. But see Durand and Paolella (2013), who question the off. Making the window too short leads to unstable
cognitive assumptions informing these studies and estimates of the atypicality and variety seeking and
suggest that audiences may exhibit greater schematic sampling measures. Making the window too long
heterogeneity, and therefore more openness toward significantly decreases the number of observations
categorical hybridity, than is generally assumed. Such one could use to estimate the effects. For both set-
schematically heterogeneous contexts are generally tings, we chose a window size that leaves us with at
outside the scope of our framework. least half of the reviews on which we can estimate
5. Yet, Korean tacos did become a major fad in the Los the models. We experimented with alternative time
Angeles food-truck scene. windows, such as 8 and 12 for restaurants and 15
6. Different scholars have adopted different ways of for movies, and the main results were robust.
constructing such omnivorousness scales. Despite 17. Of course, we cannot be sure that all relevant experi-
their differences, they all rely on some form of con- ences are recorded on these sites, for example, that
sumption or taste volume. See Peterson (2005) for a members review all the films they watched during
critical review. the interval. To treat (a monotonic function of ) num-
7. We thank Omar Lizardo for pointing us to the affin- ber of reviews as a measure of enthusiasm for films/
ity between our distinction between variety and restaurants instead of enthusiasm merely for post-
atypicality, and Zolberg and Woons (1999) distinc- ing, we must assume proportionality that members
tion between boundary crossing and blurring (in the who review more objects also sampled more objects.
context of immigrant and host cultural identities). Overall, we find that enthusiasm significantly inter-
By enacting multiple and discrete cultural identities acts with appreciation for object a typicality, and this
poly-purists cross boundaries, but in their aversion relationship varies across contexts. Because this is
for atypicality they resist boundary blurring. not central to the argument, we do not focus on this
8. For a detailed discussion of alternative similarity finding in our report of the results.
measures, see Batagelj and Bren (1995). 18. Yelp distinguishes restaurant price using four price
9. In the usual language of logic and linguistics, the categories. We did not include price control for
extension of a label refers to the set of objects that films, because users on Netflix do not pay for films
bear the label. individually.
Goldberg et al. 239

19. The results reported here are robust to the inclusion Bowker, Geoffrey C., and Susan Leigh Star. 2000. Sort-
of dummies for film genre and restaurant cuisine. ing Things Out: Classification and its Consequences.
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in the Perceivers Processing Experience? Personality Behavior at the Stanford Graduate School of Business
and Social Psychology Review 8(4):36482. and (by courtesy) of Sociology, School of Humanities
Ruef, Martin. 2002. Strong Ties, Weak Ties and Islands: and Sciences at Stanford University. He received his
Structural and Cultural Predictors of Organizational PhD in Sociology from Princeton University. His
Innovation. Industrial and Corporate Change research lies at the intersection of organization studies,
11(3):42749. cultural sociology, and network science. He is interested
Ruef, Martin, and Kelly Patterson. 2009. Credit and in understanding how social meanings emerge and
Classification: The Impact of Industry Boundaries in solidify through social interaction, and what role network
Nineteenth-Century America. Administrative Sci- structures play in this process. His current work explores
ence Quarterly 54(3):486520. the effects of cultural alignment, as reflected in language,
Salganik, Matthew J., and Karen E. C. Levy. 2015. Wiki on individual and group success.
Surveys: Open and Quantifiable Social Data Collec-
tion. PLoS ONE 10(5):e0123483. Michael T. Hannan is the Stratacom Professor of Man-
Savage, Mike, and Modesto Gayo. 2011. Unraveling the agement Emeritus in the Graduate School of Business,
Omnivore: A Field Analysis of Contemporary Musical Professor of Sociology Emeritus in the School of
Taste in the United Kingdom. Poetics 39(5):33757. Humanities and Sciences at Stanford University, and
Shepard, Roger N. 1987. Toward a Universal Law of Professor of Organisation Theory at the Durham Univer-
Generalization for Psychological Science. Science sity Business School. His major research interests include
237(4820):131723. categories in markets, organizational ecology, sociologi-
Smith, Edward Bishop. 2011. Identities as Lenses: How cal methodology, and formal sociological theory. His
Organizational Identity Affects Audiences Evalua- current empirical research investigates the emergence of
tion of Organizational Performance. Administrative organizational categories and the implications of cate-
Science Quarterly 56(1):6194. gory membership for organizational identity in several
Swidler, Ann. 2001. Talk of Love: How Culture Matters. domains, including winemaking in the Italian regions of
Chicago: University of Chicago Press. Piedmont and Tuscany as well as Alsace in France.
Telles, Edward E., and Christina A. Sue. 2009. Race
Mixture: Boundary Crossing in Comparative Per- Balzs Kovcs is an Assistant Professor of Management
spective. Annual Review of Sociology 35:12946. at the Yale School of Management. He received his PhD
Tenenbaum, Joshua B., and Thomas L. Griffiths. 2002. from the Graduate School of Business at Stanford Uni-
Generalization, Similarity, and Bayesian Inference. versity. He studies various topics in organization theory,
Behavioral and Brain Sciences 24(2):62940. including social networks, learning, diffusion, identity,
Uzzi, Brian, Satyam Mukherjee, Michael Stringer, and and status. His current work investigates the effects of
Ben Jones. 2013. Atypical Combinations and Scien- category spanning and innovation in technological and
tific Impact. Science 342(6157):46872. cultural domains.

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