JOEL PHILIP

Spring Flower Apts, Vazhakkala

Kakkanad, Kerala
phijoel@gmail.com
+91 974 55 86 937

EXECUTIVE SUMMARY

A well-founded profile comprising of an Indian high school diploma, a MG university degree, full-time work
experience as an Analyst and Coordinator in South India, reinforced with voluntary activities in choral music.
Ready to take on a challenging role in the field of business development or communications - ranging from
presentations, planning and estimation right up to technical writing and project management - provided
that the organisation has a passion for technology and allows me to grow into positions of greater
responsibility.

EDUCATION

PERCENTAGE/GRADE
QUALIFICATION UNIVERSITY/BOARD SCHOOL/COLLEGE YEAR OF PASSINNG
OBTAINED
VISWAJYOTHI
B.Tech in COMPUTER
COLLEGE OF
SCIENCE AND MAHATMA GANDHI ENGINEERING AND 2014 6.2 CGPA
ENGINEERING TECHNOLOGY
GULF INDIAN HIGH
TH
12 CBSE SCHOOL, 2010 69
DUBAI-UAE
EMIRATES NATIONAL
TH
10 CBSE SCHOOL,SHARJAH- 2007 69
UAE

WORK EXPERIENCE
Aug 2014 date Fragomen Worldwide

Aug14 June15 Associate Consultant/Case Initiator

Initiated cases for Assignees travelling to various countries across the globe.
Subject Matter Expert for Client and Country specific case initiations process.
Handled various long term and short term projects requested from global offices.
Capitalize on business opportunities to refine production processes to mitigate
exposure during disruptions of service, and, possibly, improve day-to-day operations.
June15 June16 Associate Consultant/Reports & Projects Coordinator

Manipulating , cleansing, processing, creation of charts and graphs using Excel,

Power point and SAP.
Analysing raw data, drawing conclusions and developing recommendations
Responsible for creation, validation and drawing conclusions of SLA which includes
CSAT survey on a monthly, Quarterly and Annual basis.
Data entry, data auditing, creating data reports and monitoring all data for accuracy.
Designing, developing and implementing new functionality.
Suggestion on the suitability of methodologies and suggesting improvements.
Carrying out specified data processing and statistical techniques.

June16 till date Senior Associate Consultant/Technology Consultant

Constantly worked with Business users to provide them with the data in form of
complex reports and excel sheets for analysis.
Actively involved in user training and testing of Crystal Reports for final deployment.
Interacted directly with the user for getting specs, draft specs and generated Crystal
reports.
Propose and design optimized and solution for complex reports using analytical and
specialized technical skills.
Validate, format and review reports in Crystal Design before moving to Production.
Participate and contribute in daily SCRUM meetings to achieve organizational goal as
team and as an individual.
Used and created Stored Procedures as source for Business Objects Querying,
analysis and reporting.
Created variables, formulas and filters in report level.
Created various Cross-tab, Master-detail, Tabular and Summary reports.
Tested reports on SQL Server database and closed incident tickets in Change Gear.

Key Skills
Attention to detail and ability to work in a pressurised time sensitive environment with minimal
supervision.
Exposure to MIS/data warehouse applications.
Checking of pulled data for sense, consistency and accuracy.
Excellent communication skills.
Willingness to learn and adapt.

EXTRA-CURRICULAR ACTIVITIES
Member of the Community of Grace choir as a singer and guitarist.
Player of the Frgaomen basketball team.
MISCELLANEOUS INFORMATION
Languages : English (fluent), Hindi (Fluent), Arabic (basic)
Well-travelled : Participated in expeditions to the U.K, Spain.
Marital Status : Single Religion : Christian (Catholic)
Age : 25 (born on 13-Apr-1991)

REFRENCES
Available on request.

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