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Zane Robinson Wolf, PhD, RN, FAAN, Denise Nagle Bailey, EdD, MEd, MSN, CSN, RN, La Salle University
Table 1
Terms and Definitions in MCCNCAT
Term Definition Citation
Bidirectional Communication flows two ways, in both directions whereby the needs Sumner (2008x)
of both nurse and patient are met
Personal self, nurse and patient Intrasubjective; includes every aspect of the individual, including Sumner (2001, 2008x, 2010b)
emotion and reason, and physical, spiritual, and social elements Sumner & Fisher (2008)
(forestructures of understanding)
Intersubjective; includes exposure when the personal self interacts
Professional self, nurse Factual or theoretical, practical, and experiential knowledge Sumner (2001, 2010a, 2010b)
Illness self, patient Diagnosis, coping mechanisms, and family supports Sumner (2001)
Considerateness, need of nurse Vulnerability of persons in communication or discourse revealed in Sumner (2001, 2008x, 2010b)
and patient in communication interaction and represented as a need; consideration for self and Sumner & Fisher (2008)
others does not emerge all at once, fully formed, and varies along the
continuum of moral maturity
Fact, for nurse Scientific knowledge underpinning nursing: understanding disease, the Sumner (2001)
bodys response, and the treatment
Fact, for patient Understanding the need to seek nursing service, and the conscious Sumner (2001)
ceding control of the health/illness needs to the nurse
Spirit Introspective or egocentric self and outwardly focused attitude and Sumner (2002)
enthusiasm
Openness Bidirectional interaction that is flexible, changeable, and has constancy Sumner (2002)
Egalitarianism Equality between the two humans in interaction but not necessarily the Sumner (2001, 2002)
specific roles
Fairness; the norm of discourse; achieved through honesty, mutual
sharing, listening, and speaking
Moral development Preconventional maturity: egocentric and obedient to authority, not Sumner (2001, 2010)
identifying others except in reference to the self Sumner & Fisher (2008)
Conventional maturity: includes an awareness of others that is less
circumscribed by a relation to the self and which also asserts an initial,
thinking objectivity that precludes mindless obedience to authority
Postconventional maturity: formed when a participant is able to
participate abstractly or detachedly in an interaction to evaluate ones
own behaviors and hear the other fairly and justly
Discourse, interaction, discursive Range from coercive or strategic to negotiate; either party has Sumner (2001)
interactions opportunity to agree or disagree with course of action and to accept or Sumner & Fisher (2008)
reject the consequences
Discourse is intersubjective
Health care environment Lifeworld of the interaction of patient and nurse Sumner (2001)
Physis Sense of fulfillment, validation, and acknowledgment that patients Sumner (2001)
needs have been met satisfactorily; self-growth, self-blossoming;
justification for action negotiated during triadic dialogue
Triadic dialog The Iit and thou relationship. The dyadic relationship between Bishop & Scudder (1990, p. 152153)
the nurse and the patient in dialogue incorporates the Ithou and
becomes triadic with the it or the care of the patient, including
healing, the patients own treatment, care, and future health
(Table 1 continued)
Table 1 (continued)
Terms and Definitions in MCCNCAT
Term Definition Citation
Claim to truth Fact and rational thinking Sumner (2001, 2010a, 2010b)
Claim to rightness Intrasubjective interaction or discourse that occurs between two Sumner (2010a)
participants; the way individuals participate offers the moral dimension
I had imprinted onto me as a very young where the individual is also a participant qualities directly relate to the principles of
student nurse the duty and obligation of (Habermas, as cited in Sumner, 2010a, p. E19). solidarity and justice (Habermas). Sumners
nursing, which I accepted but when I CST evolved from primarily Marxist-based theory took into account these assumptions.
grasped that all humans are vulnerable in scholarship to a broader emphasis on oppression The MCCNCAT is also framed by
need of considerateness I could in general, as well as class oppression. Its goal Heideggerian phenomenology. Sumner (2002)
acknowledge my humanness as a nurse and was a revision of Marxism, so that subjective used Heidegger (1959) to explain caring in
my own need for considerateness. Thus forms of knowledge, including perceptions and nursing, chiefly from the vantage of human
Habermass (1995) theory of Communicative experiences of human beings along with objective experience; individual feelings and perceptions of
Action and Moral Consciousness was the observations, would be valued as science. The self and the world influence human interests.
seminal work for me, enabling me to dissect theory has a transformational purpose; it is Human experience includes physical, spiritual,
the nurse into professional self and personal directed at social structures and social emotional, and social components that affect
self and the patient as illness self and relationships, including logical arguments. CST- present experience. Furthermore, current
personal self and then what occurs in the based studies include a broad range of methods, experience is guided by past and future hopes
interaction. The nurse and the patient as a with qualitative studies often represented. One and expectations (Sumner, 2002). According to
whole could, at last, be offered, and how form of CST emphasizes political action through Allen (1995), hermeneutic phenomenology is
emotion and thinking of each could influence education (Friere, 1970). An alternate essential because nursing practice needs to be
what was going on, in the interaction. representation is CSTs emphasis on described and explained considering the social
Habermas explained the moral of nursing in communication (Habermas, 1990). and political conditions under which language is
ways which made complete sense to me, Habermas (1990) used critical theory when produced and reproduced (p. 181).
and the critical social theory lens has analyzing social interaction. He induced a theory Sumner integrated frameworks of Heidegger
enabled me to think about nursing in ways of communicative action and moral (1962, 2000), Habermas (1995), and Mayeroff
that I hadnt before. (Jane Sumner consciousness. Habermas discussed human (1971) in order to position the MCCNCAT. Dr.
vulnerability and the need for considerateness
Collection, n.d.) Sumners (2000) dissertation, Caring in Nursing:
(regard or thoughtfulness for others and their
A Critical Theory Study, reveals the strong
feelings). According to Habermas, human
Critical Social Theory influence of CRT on the development of the
discourse or interaction is moral. This is explained
The history and lens of critical social theory MCCNCAT. Her book (Sumner, 2008b) adheres
by humans inherent vulnerability during social
(CST) made sense to Dr. Sumner as a fit with her closely to the dissertation.
interaction; the need for considerateness means
beginning views on a caring theory for nursing. Dr. Sumner (2000, 2006) used CST and
that all discourse or communication is moral
She appreciated Habermass (1990) perspectives (Sumner, 2002). applied the methods of triple hermeneutics to
and concepts. CST as a scientific approach Habermas (1990) clarified the meaning of analyze data and build her theory of caring in
guided Sumner in examining forces (stressors moral intuitions regarding being both thoughtful nursing. She examined the mindlessly accepted
and burdens) and constraints inherent in society and considerate toward the vulnerability of others; norms in the interviews of 10 nurses obtained in
(Sumner, 2010b). Sumner discussed three explicit the nature of this intuition charges people her dissertation.
questions within CST relating to the examination about how to best behave in instances where
of false consciousness, identifying existing gaps there is the capacity to lessen the extreme Basic Principles and Concepts of MCCNCAT
and silences, and developing an understanding of vulnerability of those individuals (Habermas, MCCNCAT is a bidirectional, multidimensional
how individuals can respond to restraining, 1990). Moralities are designed to be harmonious nursing caring theory (Table 1). It is a grand
historical, and mindlessly accepted norms with the fragile nature of human beings who are theory (Sumner & Fisher, n.d.) and ethical values
(Sumner, 2010a, p. E17). individuated through the process of frame it. According to Sumner (2008x), caring in
Sumner applied CST to the acute health care socialization. As a result, humans are required to nursing is a communicative action framed by
delivery system and explained that the imposition resolve two tasks at the same time. Habermas respect for all human life. Respect is visible in
of norms is traditionally levied by the dominant underscored the importance of highlighting the verbal and nonverbal discourse or interaction.
group in whose arena such norms are maintained inviolability of the individual by advancing the Fairness and equity characterize bidirectional
in concealed domination and subtle oppression notion of equal respect for individual dignity. communication (Sumner, 2006). Furthermore,
(Sumner, 2010a, p. E19). Used as a method, CST People are entrusted to protect the web of both the nurse and patient in the relationship have
is useful in establishing a state of reflexive intersubjective relations of mutual recognition by autonomy, because each has a sense of control
consciousness, drawing attention to individual which individuals exist as community members and self-efficacy. Consequently, respect and
beliefs and values, and also in the broader society (Habermas, p. 200). These two harmonizing concern for human dignity is assumed. Fairness
discourse; 6 VS agree
Time and place: caring in nursing occurs at
any time and place where the nurse and 123456 654321
patient enter into communicative discourse;
Action: communicative discourse that
2. Caring in nursing practice 28 1 VS/S disagree
establishes the norms of the interaction and
a negotiated plan of action; 2 disagree
Substance: the nurse and patient cooperate
Table 2 (continued) differed with the theory and some agreed with it.
Caring Survey Constructs, Number of Items, and Rescoring Demographic data were also included: sex, age,
ethnicity, educational preparation, practicing in
Construct Number of Items Rescoring same country as educational preparation, years in
nursing practice, area of practice, function/role,
6. Caring in nursing professionalism 10 1 VS/S disagree
years working in the same facility, and patient
2 Agree contact.
The instrument was reduced to 172 items.
3 S agree See Table 2. Seven constructs were then
identified: caring in nursing, responsibilities of
4 VS agree care; caring in nursing, practice; caring in nursing,
caring identity; caring in nursing, patient
123456 432111 partnership; caring in nursing, communicative
mutuality; caring in nursing, professionalism; and
7. Caring in nursing patient focus 38 1 VS/S disagree caring in nursing, patient focus. The rating scale
was: 1 very strongly agree; 2 strongly agree;
2 Agree 3 agree; 4 disagree; 5 strongly disagree;
and 6 very strongly disagree. Sumner and
3 S agree Fisher (n.d.) concluded that the seven scales
were by themselves middle-range theories of the
4 VS agree overall caring construct, and MCCNCA was a
metatheory. Technical skill items in the caring
123456 432111 subscale, related to the professional self, elicited
most agreement. Because preliminary testing of
Note: VS very strongly; S strongly. the instrument generated a small sample size,
additional testing is called for.
satisfaction with their role in a discussion on why to clinical practice. Also, the authors planned that
nurses were leaving the profession. They noted the instrument be used to compare measures Impact of the MCCNCAT
that nurses entered the profession to help others. across different populations. The Rasch rating The MCCNCAT differs from some theories of
In the context of the efficiency-oriented health scale approach was chosen to assist in nurse caring in that it is framed by CST. The
care system, nurses respond to bureaucratic constructing qualitatively meaningful, linear, emphasis on bidirectionality in communication,
constraints with frustration, distancing, and interval measures from nonlinear, ordinal and that on how the needs of the nurse and
depersonalization. Nurses need for achievement observations (Sumner & Fisher, n.d., p. 11). patient are met (Sumner, 2008x), are very explicit
is met when patients emotional sensibility is The original instrument had 185 items. and strong points of the theory. Also, the
recognized and valued. The tasks and demands Demographic items were included. Items focused description of considerateness and the mutual
of health care institutions resulted in nurses on the personal and professional selves of the vulnerability of the nurse and patient in the
personal decisions to end their careers. nurse and personal and illness selves of the interpersonal relationship helps to clarify the
relationship as a new opportunity to meet another
Sumner and Townsend-Rocchicciolis (2003) patient. The authors hypothesized that the
and to create interaction.
concern with the discourse of nursepatient professional self comes before the personal self
Studies are needed in which the MCCNAT is
interaction was revealed in the article, as was the of the nurse. A number of items (32) were
used as a theoretical framework for research
emphasis on nursings need to provide care and projected to be rated as very strongly agree; 12
conducted in clinical settings with nurses involved
the intrinsic rewards nurses gain through were expected to be rated strongly agree, agree,
in direct care situations. Not only could
interaction. The authors explained a strategy of or in any disagree category. For the 93 nurse and investigators survey the nurses, but Sumner
acute health care settings for reducing the exodus patient items, the higher summed score indicated might consider developing an intervention study
of nurses; self-governance of the nursing staff, higher agreement. Scoring for the very strongly incorporating elements of the theory. The Caring
consistent with changes characteristic of magnet agree point on the scale 6; the very strongly Survey is still being developed and includes a
hospitals (Sumner & Townsend-Rocchiccioli), is disagree response was scored 1. large number of items. Further testing will most
one strategy. They proposed that more attention Three constructs, initially represented as likely assist Sumner and Fisher to evaluate
needs to be paid to nurses appreciation of the scales, were included in the instrument: caring whether item reduction is an option.
human relationship between nurses and patients identity, state of nursing practice, and nurse
in their work environments. How nurses value the patient interaction. The sample consisted of Conclusion
nursepatient relationship is important to nurses. nurses in clinical practice from the United States Dr. Sumners development of the MCCNAT
Work environments that foster interaction might (n 32), New Zealand (n 30), and the United represents an important contribution to caring
result in nurse retention. Kingdom (n 12), and attendees at a conference theory and caring theory development as a
(n 6). The sample was mostly female. A total of theoretical framework to assist nurses in
Research: Instrument Development 79 instruments were included in the analysis. One understanding nursepatient relationships. Ethical
In order to access an instrument consistent instrument was discarded. Optimization was values (fairness and equity) frame her theory and
with MCCNCAT, Sumner and Fisher (n.d.) created carried out with five-category responses position nursing as communicative action
a pilot instrument, using Rasch scaling. The intent combined to three-category scoring for the three predicated on respect for each individual.
of the development of the Caring Survey was to interaction scales. Cronbachs alpha coefficient Bidirectionality (Sumner, 2006) of communication
create a valid and reliable measure to be applied was over .85 for all scales. Some calibrations is a critical component of the theory and is
characterized by autonomy in the nursepatient of Nursing and Sigma Theta Tau International
relationship, fostering a feeling of self-control and Nursing Research Congress, Brisbane,
efficacy in this relationship, and engendering a Australia. Retrieved from: http://hdl.handle.net/
concern for human dignity (Sumner, 2001). 10755/155776
Sumner, J. (2006). Concept analysis: The moral
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research and therapy (pp. 224236). New Zane Robinson Wolf, PhD, RN, FAAN is Dean
York, NY: Wiley. Emerita and Professor; Denise Nagle Bailey,
Sumner, J. (1993). The relationship between EdD, MEd, MSN, RN, CSN is Director, La Salle
spiritual well being of the terminally ill cancer Neighborhood Nursing Center, Independence
patient and perceived nurse empathy Foundation Chair, Nursing Programs, School of
(Unpublished masters thesis). Louisiana State Nursing and Health Sciences, La Salle University,
Philadelphia, PA, USA.
University Health Sciences Center School of
Correspondence concerning this article may
Nursing, New Orleans, LA.
be sent to Dr. Zane Robinson Wolf, La Salle
Sumner, J. (2000). Caring in nursing: A critical
University, 1900 West Olney Avenue,
theory study. UMI, 9970129.
Philadelphia, PA 19141. Electronic mail may be
Sumner, J. (2001). Caring in nursing: A different
sent via the Internet to wolf@lasalle.edu
interpretation. Journal of Advanced Nursing,
35, 926932.
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model. Paper presented at the Royal College