Kashif Saleem Mirza

H. No. 844/15-B, Ali Road, Mughalabad Rawalpindi

Email: ksaleemmirza@gmail.com
Contact: =+92 334 5572228, 051-5136711
Skype ID: kashifsaleemmirza

Objectives
To get a job in such a company where I can experience my skills and knowledge to achieve organizational as
well as personal goals. I would like to excel and set standards in my field.

Key Skills
IP-Core Team Management Linux Server Administration
NGN SOPs & Manuals Designing Asterisk Administration
Solution Designing Official Nayatel Trainer Project Management

Experience
Deputy Manager (IP-Core), Nayatel April-2016 till date
Manager of one of the two teams of the department and responsible for:
O & M of MPLS based IP-Core Infrastructure (Cisco ASRs, Switches, Juniper BRASs etc.)
Data Center Infrastructure Management (Nexus Switches, TOR Stack Switches etc.)
Inter team planning and coordination to handle new projects and deliver solutions to customers
O&M of PON based customers and providing support to them
Planning & deployment of services in other cities
Coordination with other operators to finalize solutions technically and commercially
Management of the team, assigning goals, handling of promotions and managing their training needs

Deputy Manager (NGN), Nayatel November 2015 to March 2016

Manager of one of the two teams of the department and responsible for:
Overall NGN Nodes management installed in Nayatel (Huawei SoftX3000, UMG, iGWB, N2000 etc.)
Management of the team, assigning goals, handling of promotions and managing their training needs
Coordination with other operators to finalize solutions technically and commercially
Inter team planning and coordination to handle new projects and deliver solutions to customers
Planning & deployment of NGN services in other cities of Nayatel
O&M of the enterprise VoIP network
All other responsibilities as that of Assistant Manager mentioned below
Assistant Manager (NGN), Nayatel Dec 2012 till Oct-2015
Managing one of the two teams of the department which includes
Assigning promotional goals & KPIs, managing their training needs
Overall O & M of all NGN devices which include
o Alcatel Soft switch & its related nodes
o Bicom Soft Switch & its related nodes
o Enterprise VoIP network
Rolling out of Huawei Soft Switch Project for Nayatel
o Planning & Implementation of Interconnects, call routing and services.
o Troubleshooting of different problems at interconnect and subscriber level of SoftX3000.
o Testing of services of SoftX3000 as per companys needs.
o Migration of subscribers (Megaco & SIP) to Huawei SoftX3000.
o Planning & implementation of different billing mechanism of Huawei SoftX3000.
o Commissioning and troubleshooting of Megaco, SIP and PRA Subscribers and links.
o O&M of different nodes of SoftX3000, that include:
Operation & management of different voice services provided by Nayatel.
Designing and managing of customized voice solutions for Nayatel customers.
Defining & implementation of overall departmental targets & objectives.
Finding, designing and implementation of new services to increase revenue of Nayatel.
Preparation and modification of new and existing processes and SOPs to streamline daily working.

Senior Network Engineer (NGN), Nayatel Jan 2012Dec 2012

O&M of Alcatel Soft switch, MGWs, E1s
Provisioning of new SS7 links over TDM and SIP
Administrator for MT based hosted PBX (SIP) services
Driving person of eFax Service
R&D on new voice services and rolling out
Making processes and SOPs for day to day tasks

Network Engineer (NGN), Nayatel Mar 2011Jan 2012

& M of Alcatel Soft switch, MGWs, E1s
Provisioning of new SS7 links over TDM and SIP
Administrator for MT based hosted PBX (SIP) services
Launched E-Fax first time in Pakistan

2
Operations Engineer (NGN), Nayatel Jan 2010Mar 2011
Operations & Maintenance of Alcatel Soft switch and media gateways. O & M of SS7 links with
Nayatels Interconnect Partners
Provisioning & Troubleshooting of E1 lines
O&M of Linux based SIP Servers (Linux based) and Cisco gateways. Research and Development for any
new VoIP Service (e.g. E-fax, Audiocon) Acceptance Testing of any new VoIP Equipment
O&M of Corporates IP-PBX and Call Center Servers (Asterisk based)

Network Support Engineer (NGN), Nayatel Jan 2009Dec 2009

Provisioning & troubleshooting of Megaco based fixed telephone lines on Alcatel Soft switch
Provisioning & troubleshooting of SIP based telephone lines
Daily operations of Corporates IP-PBX and Call Center Servers (Asterisk based)
Troubleshooting of PRI lines given to the customers

Professional Trainings & Certifications

1. CCNA (R&S) CISCO ID No. CSCO13044865
2. CCIE (Pursuing)
3. Building High Performance Teams at LUMS (5-day course)
4. Different short management training courses at Nayatel.
5. Linux Server Administration
6. MGC Functions & Operations (Alcatel Soft switch)
7. System Operation & Maintenance (Alcatel Soft switch)
8. G-Mux Operation & System Description (RAD GMux-2000)
9. Digium Certified Asterisk Administrator

Major Projects
1. Deployment of Nexus 9Ks in Data Center and migration of services to Nexus9K.
2. Deployment of TOR Stack Switches in NTL Data Centers.
3. Deployment of ASR-920s in NTL-Core
4. Deployment of Cisco Secure ACS in NTL and migration of all nodes to this ACS.
5. Deployment, Roll out and migration of Services on Huawei SoftX3000.
6. Research, development and roll-out of Nayatel eFax Add-on service.
7. Up-gradation of Bicom Soft Switch of Nayatel.
8. Up-gradation of Nayatel Call Center (Asterisk Based)

3
Trainings Given as Nayatel Official Trainer
1. Basic Engineering Training of Nayatel Voice services for newly hired engineers in Nayatel.
2. Services Training for New engineers in Voice department.
3. Basic Linux Training
4. Basic Asterisk Training
5. Advanced Linux Training
6. Advanced Asterisk Training
7. Advanced NGN Concepts
8. Application of Electrical concepts and Cabling

Honors and Awards

1. Employee of the year for the year 2010-2011 in Nayatel.
2. Received Outstanding services award from National Highways and Motorways Police for providing
beyond the call of duty services.
3. Member of the Interviewing Panel for hiring and promotions of Engineers in Nayatel.
4. Official Internal trainer for Nayatel (Pvt) Ltd.
5. "Employee of the Quarter" award for the quarter Apr-Jun 2010.
6. "Trainee Star" on achieving more than 95 % marks in MGC training.
7. Appreciation award as a member of Organizing Committee of 8th Annual Function of the Organization
8. Best Presenter award on presentation in Nayatels Managers meeting.

Education

BS in Electronics Engineering - Majors in Telecommunication (2003-2007)

International Islamic University Islamabad
F.Sc (Math, Physics, Comp. Sc) (2001-2003)
F. G. Sir Syed College, the Mall, Rawalpindi
Matric (Science) (2001-2003)
F. G. Public Secondary School, Mehfooz Road, Rawalpindi.