Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
350
300
250
200
Service Revenue ($Mil)
150 Product Revenue ($Mil)
100
50
0
1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
0 8/ 08/ 08/ 08/ 09/ 0 9/ 09/ 09/ 10/ 10/ 10/ 1 0/ 11/ 11/ 11/ 11/
20 20 2 0 2 0 2 0 20 20 2 0 2 0 20 20 20 2 0 2 0 20 20
40
30
20
10
Product Revenue Growth ($Mil)
0
Service Revenue Growth ($Mil)
/1 /2 /3 /4 /1 /2 /3 /4 /1 /2 /3 /4 /1 /2 /3 /4
-10008 008 008 008 009 009 009 009 010 010 010 010 011 011 011 011
2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
-20
-30
-40
-50
Gross And Net Profit Marg
Quarter Gross Profit ($Mil) Net Profit ($Mil) 30
2008/1 20 1
2008/2 25 2 25
2008/3 22 4
2008/4 24 5 20
2009/1 26 4
2009/2 24 7
15
2009/3 24 8
2009/4 24 9
2010/1 21 4 10
2010/2 26 9
2010/3 27 7 5
2010/4 21 9
2011/1 21 9 0
2011/2 21 4 1 2 3 4 1 2 3 4
0 8/ 08/ 08/ 08/ 0 9/ 09/ 09/ 09/
2011/3 26 8 20 2 0 2 0 2 0 2 0 2 0 2 0 2 0
2011/4
Return on Capital
Quarter Targetted (%) Actual (%) 2011/4
2008/1 18 10 2011/3
2008/2 18 12 2011/2
2008/3 18 14 2011/1
2008/4 18 15 2010/4
2009/1 18 14 2010/3
2009/2 18 17 2010/2
2009/3 18 18 2010/1
2009/4 18 19 2009/4
2010/1 18 24 2009/3
2010/2 18 19 2009/2
2010/3 18 17 2009/1
2010/4 18 19 2008/4
2011/1 18 19 2008/3
2011/2 18 14 2008/2
2008/1
2011/3 18 18
2011/4 18 0 5 10
Net Profit Margin
2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
0 8/ 08/ 08/ 0 9/ 09/ 09/ 09/ 10/ 10/ 10/ 10/ 11/ 11/ 11/ 11/
20 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0 2 0
n on Capital
Targetted (%)
Actual (%)
0 5 10 15 20 25 30
Effective Headcount Incre
Quarter Targetted (%) Actual (%) 2011/4
2008/1 14 10 2011/3
2008/2 14 12 2011/2
2008/3 14 14 2011/1
2008/4 14 15 2010/4
2009/1 16 14 2010/3
2009/2 16 12 2010/2
2009/3 16 12 2010/1
2009/4 16 12 2009/4
2010/1 8 10 2009/3
2010/2 8 12 2009/2
2009/1
2010/3 8 10
2008/4
2010/4 8 5
2008/3
2011/1 12 10
2008/2
2011/2 12 10
2008/1
2011/3 12 10
2011/4 0 2 4