AE/STL/TL/STO/TO/TA/SRT/RT/T

Strategic Theme Engineering KRA

Productivity Implement OPEX optimization activities

Maintaining site availability at the target level

Financial

Asset Utilization Maintaining spare parts to minimize the impact

during a failure

Analyzing the data and the root cause analysis

to avoid repetitive faults

Reduce the number of alarms from base station

Timely execution of project PATs to go

Internal Business Process

commercial operation

Deliver products/services

Ensure internal customer satisfaction

Submitting the Inventory Details which are

changed and caused due to Operational
Activities before the next month 25th day

Periodic preventive maintenance of BTS site to

Service the customer
maximize the availability
Learning & Growth

Ensure Timely completion of PMS of the

Organization
division
AE/STL/TL/STO/TO/TA/SRT/RT/T Engineering
Weightage Target
KPI

Implement new opex saving initiatives and

network inbuilt OPEX reduction features and 5% One Initiative per year
functions

Corrective maintenance activities to maintain the

15% 99.50%
network availability target

% availability of On Call Staff as per the roster for

5% 100.00%
24 x 7 on-call emergency maintenance activities

% non availability is allowed for the down time

10% 0.005%
due to lack of spares (if spares available only)

Allowable No. of sites down in the region due to

5% 2 sites per Month
same reason for consecutive 7 Days

% of the alarms reduced from base station 15% 75%

% Complete PAT in time 5% 80%

% Complete TSSR in time 5% 80%

Completion of SLAs as per the agreed time period 5% 80%

% of Submission on the records and the logs of

3% 90%
the changes and day today activities
Accuracy % of Submitted Inventory Details which
are changed and caused due to Operational 10% 90%
Activities

No of preventive maintenance work carried out

15% 60 Per year
per year as per the agreed format

Timely completion of PMS 2% 100%

 Remarks

Adherence to the targets given

by HAY ( accepted by
Management )
 Action Plan year Beginning

Plan the intuitive for 2015 and conduct feasibility studies for the same

Request of process changes and new CAPEX/OPEX requirement based on the

information gathered during the routine and corrective maintenance activities

Note : Only on the controllable factors. Factors such as CEB power & SLT leased
line cannot consider

Planning On Call Roster One Week Before the New Month and Share With INOC

Based on Log Sheets and preventive maintenance, give the feedback of the spares
requirement to region Manager/engineer for the annual plan

Study all the repetitive faults and identify the root cause and plan mitigation actions
and escalations to the Line Manager

Note : Only on the controllable factors. Factors such as CEB power & SLT leased
line cannot consider

Mitigation action plan for recurring alarms

Note : 75% total accumulated alarms in the region under purview of the regional
Manager/engineer
Participating for the PAT as per the given guidance by Line Manger without disturbing
to day today operation activities
Participating to verify TSSR document as per the given guidance by Line Manger
without disturbing to day today operation activities

Acting Agree upon SLA timeline with inter/Intra divisions

Note: SLA which cannot meet due to uncontrollable factors need to exclude.

Summarizing the records, activities, and log books including New Assets and Assets
Transfers and handing over to Region Manager every Month 25th Day

Compile the data on 25th of every Month

Plan to submit 5 sites per month

Uploading the Data to the System