High Level BPM (Business Process Mapping)

AcceleratedSAP
High Level Business Scenario Mapping Organization Sheet

KEY Customer Strategy Manager:
SAP SOLUTION MAP Prepared By:
Process Categories Date Prepared/Changed:
Main Processes
Business Processes Level 1 Level 2 Level 3
Phase Strategic units Business Units Manuf. Facilities Warehouse
Warehouse 1
SAP Solutions Maps: INDUSTRY, TECHNOLOGY, KNOWLEDGE 1, 2,
Facility
Entity n
Facility 1
Facility 2
Entity 1
Entity 2
Entity 3
Entity 4
BU ...n
and SUPPORT SERVICES 3
BU 1
BU 2
INDUSTRY SOLUTION MAPS
Enterprise Management
Strategic Enterprise Management
Business Planning & Simulation
Business Information Sourcing
Business Consolidation
Corporate Performance Monitoring
Stakeholder Relationship Management
Business Intelligence & Data Warehousing
Managerial Accounting
Financial Accounting
Regulatory Compliance
Joint Venture Management
Asset Liability Management
Asset & Liability Simulation
Cashflow Matching
Customer Relationship Management
Sales Channels
Sales Management
Service Agreements
Sales Cycle Management
Customer Service
Key Account Management
Trade Promotions
Category Management
Service Fulfillment
Product / Brand Marketing
Market Research & Analysis
Marketing Program Management
Installation Management
Customer Information
Extended Customer Management
Mobile Sales Management
Agency & Broker Management
Direct Business Management
Internet Customer Service
Call Center
Product & Service Information
Customer Information System
Product Design & Engineering
Computer Aided Design
Component Specification
Product Option Specification
Product Data Management
Manufacturing Process Specification
Engineering Change Management
Engineering Change Request (ECR) Creation
Viewing/Markup
Approval Routing
Document Distribution
Effectivity Determination
Engineering Change Order (ECO) Creation
Supply Chain Planning
Sales & Demand Planning
Operations Planning
Distribution Planning
Supply & Distribution Network Modeling
Distribution Requirements Planning
Supply Network Optimization
Supply / Demand Balancing
Vendor Managed Inventory
Marketing & Innovation
Product Management
Brand Management
Marketing Program Management
Advertising & Consumer Promotion
Budgeting
Copyright 2002 SAP AG. All rights reserved

AcceleratedSAP
Advertising Media Selection
Consumer Promotions
Campaign Design
Event Tracking/Scheduling
Performance Analysis
3rd Party Data
Profitability Analysis
Supply Chain Management
Supply Chain Planning
Demand Forecasting
Procurement
Manufacturing
Distribution
Simulation
Availability Check
Warehousing
Radio Frequency
Returns Handling
Transport Sourcing
Transportation Optimization
Execution & Monitoring
Key Performance Indicators
Component Procurement
Quality Evaluation
Component & Supplier Selection
Purchasing Contracts
Electronic Procurement
Consumption / Replenishment Trigger
EDI Contract Call-Off
Purchase Order Management
Manufacturing
Production Scheduling
Detailed Shop Floor Scheduling
Rate-Based Scheduling
Supplier Scheduling
Line Sequencing
Production Execution
Shop Floor Control
Order Management
Mix-Mode Manufacturing (Make to Order, Make to Stock,
Configure to Order, Rate-Based / Repetitive, K
Backflush Reporting
Supplier Delivery Signaling
Data Collection
Product Cost Analysis
Quality Management
Plant Maintenance
Maintenance Planning
Work Order Scheduling
Resource Management
Maintenance Analysis
Sales & Dsitribution
Order Fulfillment
Distributor Reseller Management
Warehouse Management
Transportation Management
Transportation Scheduling
Transportation Processing
Transportation Monitoring
Costing
Invoicing Customer
Customer Service
Installation Management
Service Locations
Installations
Modeling of Customer Installed Base
Configuration / Change Management
Serial Number Tracking
Upgrade Management
Field Service Support
Service History
Service Configuration Management
Billing / Costing / Profitability
Service Supply Chain Management
Outsourcing
Field Service Planning / Optimization
Spare Parts Planning / Optimization
Exploration & Production
Exploration & Appraisal

AcceleratedSAP
Development
Production
Marketing
Disposal
Asset transfer
Environmental compliance
Site remediation
Property marketing and due diligence preparation
Plug & Abandon wells and reporting to state
Supply
Supply Chain Optimization & Planning
Acquire, Trade & Sell
Exchange & Throughput Handling
Scheduling
Inventory Management
Primary Distribution & Transport
Deliveries to partners
Location receipts (e.g. terminal, refinery)
Terminal automation systems
Demurrage handling
Carrier performance tracking
Handling of transit and regulatory documentation
Freight cost handling
Export handling
Manufacturing
Manufacturing Planning & Optimization
Process Management
Gas & Fuel Manufacturing
Lubes Manufacturing
Blending & Packaging
Product Quality Management
Product quality standards and testing procedures
Sample and analyze products
Maintain documentation and history
Market
Marketing
Contracts & Pricing
Commercial Sales
Secondary Distribution & Transportation
Terminal management
Terminal automation systems
Balance compartments / vehicles
Rebranding and blending
ASTM Quantity conversion
Gain and loss handling
Dispatch and route planning and optimization
Freight cost handling
Fleet management
Handling of transit and regulatory documentation
Replenishment planning
Export handling
Service Station Retailing
Merchandise Management
Transaction Processing & Settlement
Retail Network Management
Site Inventory Management
Site Management
Asset management
Maintenance management
Project management
Generation
Engineering & Construction
Production
Plant Maintenance
Decommissioning
Shutdown planning
Demolition
Retire Assets
Transmission & Distribution
Operations Management
Maintenance & Work Management
Transmission & Distribution Service
Wholesale
Installation Services
Sales Cycle & Billing
Connection & Installation Management
Service Management
Meter Reading Management
Meter Reading Preparation

AcceleratedSAP
Meter reading
Monitoring
Energy Service
Sales Cycle
Service Agreement
Special Customer Processes
Retail Billing
Rate Management
Gas Billing
Billing of Charges
Legal Charges
Automatic Billing & Simulation
Manual Billing
Unbundled Billing
Intercompany Data Exchange
Cross-Contract Billing
Billing Reversal
Energy Trading
Profiling & Forecasting Management
Traders Workbench
Risk Management
Wholesale Billing
Intercompany Reconciliation
Retail Business Settlement
Wholesale & Pool Settlement
Revenue Management
Invoicing
Receivables Management
Third Party Settlement
Third-Party Settlement
Intercompany Data Exchange
Research & Development
Drug Discovery
Preclinical & Clinical Trials
Regulatory Approval
Product Development
R & D Administration
New Technologies
Process Development
Process Simulation
Process Optimization
Document Management
Process Safety
Industrial Hygiene/Safety
Waste Management
Emissions Management
Technical Service
Applied R&D
Quality Management
Product Launch
Adherence to GMP / GLP
Document Management
Internal / External Compliance Reporting
Waste Management
Emissions Management
Operational Analysis
Calculation of Yield Efficiency
Process Analysis
Trending
Statistical Process / Quality Control
Document Management
Plant Engineering
Facilities Management
Maintenance Execution
Employee Training
Employee Certification
Compliance / Improvement Planning
Adherence to GMP / GLP
Permit Management
Document Management
Process Engineering
Pilot & Technology Transfer
Quality Management
Operations Analysis
Yield Measurement
Process Analysis

AcceleratedSAP
Trending
Statistical Process / Quality Control
Document Management
Sales & Services
Sales Force Automation
Order Management & Fulfilment
Customer Service
Trading Partner Management
Techical Service
Orders/Notifications
Installed base
Know-How Database
Travel Expenses
Labor Resource Management
Returns & Depot Repairs (RMA)
Monitoring & Escalation
Spare Part & Van Stock Management
Direct Invoicing
Operations
Production Planning
cGMP Regulated Manufacturing
Quality Management
Process Control
Procurement
Requisition / PO Management
Quotation
Vendor Management
Vendor Analysis
Goods receipt
Quality of Goods receipt
Usage Decision & Release
consumption-based material management
Invoice verification
purchasing documents
Distribution
Logistics Planning
Transportation Execution
Storage & Site Management
Tank & Warehouse Mgmt.
Storage & Warehouse Mgmt.
Filling & Picking
Packing & Shipping
Customer specific filling
Value added services
Returnable packaging
Loading coordination and control
Batch determination
Deliver COA
Product Safety
Develop to Order
Project, Configuration & Quality Management
Design, Concept & Specification
Quotation & Contract Costing
Order Entry
Prototyping & Optimization
Hand Over & Contract Preparation
Release of Revision Level
Final Costing
Project Closing
Final Billing
Contract Management
Preparation of repetitive Manufacturing
Make To Order
Project, Quality & Document Management
Inquiry & Quotation Processing
Order Entry Processing
Manufacturing & Delivery
Warranty
Entry of Warranty Request
Evaluation of Warranty Request
Defect Analysis
Defect Elimination
Maintenance Setup
Engineer To Order
Project, Configuration & Engineering Data Management
Concept & Product Development

AcceleratedSAP
Procurement, Shipping & Assembly
Start Up & Warranty
Initial Startup
Defect Analysis
Defect Elimination
Surety Bond Management
Maintenance Setup
Project Closing
Retention Handling
Site Closing
Spares Supply
Provisioning / Spares Supply
Procurement Planning
Order Administration
Invoicing
Invoicing
Maintenance, Repair & Overhaul
Project & Configuration Management
Sales & Marketing
Work Planning & Preparation
Work execution
Work Closure
Financial Project Completion
Preliminary Invoicing
Delivery / Hand Over
Warranty
Final Invoicing
Engineering OEM
Engineering Projects
Product Configuration
Process Engineering
Target Costing
Calculation for Vehicles
Calculation for Construction Groups
Simulation
Costing of Options
Supply Chain Planning OEM
Variant Demand Management
Resource Planning
Order Scheduling & Sequencing
Global Purchasing
Vendor Performance
Vendor Rating
Supplier Certification
Manufacturing OEM
Supply to Line
Inbound Logistics
Manufacturing Execution
Billing
Backflush
Work in Process
Controlling on Type / Model Level
Option Costing
Variance Analysis
Parts Per Million (PPM)
Sales OEM
Sales Planning
Sales Execution
Vehicle Allocation
Shipping & Billing
Vehicle Tracking
As Built
As Maintained
After Sales Tracking
Engineering Supplier
Engineering Projects
Process Engineering
Target Costing
Calculation for New Products
Simulation
Supply Chain Planning Supplier
Demand Management

AcceleratedSAP
Resource Planning
Global Purchasing
Vendor Performance
Vendor Rating
Supplier Certification
Manufacturing Supplier
Supply Chain Control
Inbound Logistics
Manufacturing Execution
Billing
Backflush
Settlement: Periodic, Lot based
Sales Supplier
Global Sales
Delivery Schedules
Packaging Logistics
Delivery & Transport
Billing
Retro Billing
Daily Delivery Note
ERS
Spare Parts Business
Demand Management
Sales & Delivery
Backorders
Warehouse
Warranty
Claims
Dealer Payments
Claim Submission
Manufacturer Approval & Reimbursement
Vehicle Distribution
Sales & Marketing
Import
Distribution and Delivery
Warranty
Claims
Warranty Validation and Approval
Dealer Payments
Recall Campaigns
Claim Submission to OEM
OEM Approval and Reimbursement
Part Handling for Claims
Completely Knocked Down Kits (CKD)
Planning
Packing & Shipping
Kit Management
Assembly
Controlling
Backflush: -by Kit, -by Part
Develop to Order
Project, Configuration & Quality Management
Design, Concept & Specification
Quotation & Contract Costing
Order Entry
Prototyping & Optimization
Handover & Contract Preparation
Release of Revision Level
Final Costing
Project Closing
Final Billing
Contract Management
Preparation of repetitive Manufacturing
Make To Order
Project, Quality & Document Management
Manufacturing & Delivery
Warranty
Defect Analysis
Defect Elimination
Maintenance Setup
Engineer To Order
Concept & Product Development

AcceleratedSAP
Procurement, Shipping & Assembly
Start Up & Warranty
Initial Startup
Defect Analysis
Defect Elimination
Maintenance Setup
Project Closing
Retention Handling
Site Closing
Engineering Procurement Construction
Project Development
Engineering
Procurement
Construction
Commissioning & Start Up
Develop Start up Plan
Initial Startup
Operator Training
Testing
Turn over of Facilities
Assist with Startup
Maintenance Setup
Project Closing
Site Closing
Construction
Project & Configuration Management
Marketing & Tender Acquisition
Bid Estimation & Contract Negotiation
Planning & Scheduling
Site Execution
Warranty & Post Construction
Defect Analysis
Defect Elimination
Project Closing
Site Closing
Service & Maintenance
Contract & Configuration Management
Acquisition & Sales
Work Planning & Preparation
Order Processing
Setup & Warranty
Preliminary Invoicing
Delivery /
Warranty
Final Invoicing
Profitability & Results Analysis
Product and Network Development
Product / Brand Management
Network Infrastructure Development
Planning of Logical and Physical Network Infrastructure
Maintain Maps & Records
Network Load and Capacity Analysis
Network Element Logistics
Network Installation & Repair
Service Provisioning
Customer Order Creation
Order Process Management
Network Resource Management
Network Element Activation
Translation Package Creation
Network Element Activation
Network Element Testing
Service Assurance
Service Agreements
Customer Trouble Reporting
Customer Trouble Management
Trouble Resolution
Network Trouble Management
Network Performance Management
Service Quality Surveillance and Network Utilization Reporting

AcceleratedSAP
Network Alarms and Warning Message Processing
Automatic Network Trouble Ticket Creation
Proactive Maintenance, Simulation and Testing
Revenue Management
Receivables Management
Invoicing
Pricing
Usage Event Processing
Usage Event Collection
Switch Mediation
Event Collection
Fraud Management
Production
Media Object Content Planning
Media Object Production Planning
Content Procurement
Media Object Management
Media Object Editing
Composing
Pagination (Printed Media)
Placement of Ads and Editorial Contents in Printed Media
Composing of Editorial and Advertising Parts of Newspapers
and Magazines
Finishing of Structure and Contents (Chapters) of Books, CD-
ROMs, etc.
Composing of TV/Radio Program (Master Schedule)
Composing of Online Media
Publication
Publication Planning
Printing
Broadcasting
Online Publishing
CD ROM Publishing
Bill of Material, Routing
Production Order Scheduling
Detailed Resource Planning
Cost Planning
Quality Management
Recording of Operational Data
Customer Care: Advertising
Business Partner Management
Sales / Customer Service
Billing / Invoicing
Contract Management
Settlements
Commission Settlement for Partners
Commission Settlement for Agencies
Commission Settlement for Sales Representatives
Partner Settlement for Multi Company Combination
Customer Care: Products
Distribution
Billing / Invoicing
Settlements
Commission Settlement
Settlement for mail services
Settlement for logistic partners
Customer Care: Licensing
Billing / Invoicing
Contract Management
Settlements
Commission Settlement
Product & Process Engineering
Environment Health & Safety
Plant Maintenance
Quality Management
Product Development
Research & Development
Process Engineering
Product Engineering
Data Management & Engineering Change Mgmt
Master Data Management
Customer/Material Data Management
Master Data & Document Change Management
Mass Changes / Master Data
Mass Changes / Document Data
Change history

AcceleratedSAP
Sales
Demand Planing
Quotation & Sales Order Clarification
Order Acknowledgement & Maintenance
Product Allocation
Product Reservations & Assignments
Mass Changes
Order Amendments
Raw Material & Resource Management
Procurement Planning
Raw Material Purchasing
Raw Material Transportation
Quality Inspection
Test Specification
Sampling Plans
Auditing
Document Management
Execute Test Specification
Process Manufacturing
Process Scheduling and Planning
Process Control
Quality Control
Laboratory Integration
Execute Test Specification
Document Management
Material Definition & Regrades
Reassignment
Certification
Manufacturing / Conversion
Production Planning
Outside Processing
Service Purchasing
Contracted Material Control
Inventory Control
Scrap/Waste Postings
Cost Assignment
Transfer Postings
Distribution
Logistics Planning
Shipping
Transportation
Storage & Site Management
Warehouse Management
Storage and Capacity Management
Stock Replenishment
Unit of Measure Conversion
RF - Integration
RF - Integration
Patient Management
Patient Administration
Patient Accounting & Billing
Patient Scheduling
Patient Service Management
Marketing & Health Promotion
Patient Education
Wellness & Prevention
Public Health
Customer Relationship Management & Advertising
Event Management
Diagnostics & Therapy
Diagnostic Support & Ancillaries
Clinical Order Management
Medical & Clinical Documentation
Treatment & Operation
Research & Education
Research Administration
Undergraduate & Graduate Programs
Continuing Education
Care Management
Care Planning
Clinical Care
Care Documentation
After Care Management
Community Services
Home Care
Drugs & Supplies Delivery

AcceleratedSAP
Rehabilitation & Long Term Care
Enterprise Communication
Internal Communication
Communication with Providers
Communication with Payers
Communication with Patients
Communication with Suppliers
Supply Chain Information
EDI Support
Product Information
Availability & Delivery Data
Support Services
BioMedical Technology
Hygiene Services & Risk Management
Transportation
Catering & Facility Services
Patient Catering & Dietary
Personnel Catering
Housekeeping
Laundry Services
Marketing & Product
Risk Analysis
Rate Setting
Product Development
Definition of Financial Products (including bundles/set of
products)
Product Lifecycle Management
Different views for customers (external) and internal
Define Product Specific Data
Testing and Simulation
Generate Product Collateral
Manage Advertising Campaigns
Sales
Establish Commission Rules
Validate Commission
Sales Force Support
New Business & Renewals
Business Development
Sales Controlling
Determine Sales Targets
Calculate Sales Performance
Operational Management
Policy Management
Commission Management
Claims Management
Reinsurance
Collections & Disbursem C&D is based on the Central Business Partner. The system is
fully integrated in the R/3 family of pr
Process Policy, Claim & Commission Incomings & Outgoings
Automatic Clearing Procedure
Manage Dunnings
Correspondence
Manage Installments (Bill Scheduling)
Agency / Broker Collection
Full integration with the SAP R/3 family of solutions.
Link to SAP Business Warehouse
Investment Management
Asset Allocation
Portfolio Management
Portfolio Accounting
Controlling & Performance
Integrated Reporting
Risk Management
Limit Control
Performance & Benchmarking
Infrastructure Setup
Organizational Structures
Partner & Address Management
Rental Objects
Land Register & GIS
Exploration of Land
Cadastral Information
Service Management
Recycling Information
Interfacing to GIS
Portfolio View
Enabling & Utilization
Lease In (Passive Rental)
Space & Room Management
Applications & Offers

AcceleratedSAP
Rental Agreements
Rent Adjustments
Renewal & Notification
Renewal Reporting
Enter Notice & Status
Payout of Deposits
Inspection Log
Maintenance
Correspondence, Optical Archive
Services
Recurrent Cost Collection
Settlement of Service Charges
Tenant specific Services
Services based on Turnover/Sales
Settlement of Heating Charges (external)
Third Party Management (Property Management)
Management Contract
Periodical & Event-driven Fees
Fee Calculation (Accrual based)
Fee Calculation (Cash based)
Fee Settlement
Correspondence, Optical Archive
Financial Accounting & Investment Planning
Invoicing of Lease In Contracts
Debiting based on Rental Agreements and Vacancy
Accounts Payable / Receivable & General Ledger
Owner Settlement
Investments & Fixed Asset
Capital Investment Planning and Analysis
Capital Investment Measure Controlling
Fixed Asset Accounting
Simulation Functions
Linkage of Fixed Asset Master Data to Real Estate Infrastructure
Depreciation of Fixed Assets to Real Estate

Non-deductible Tax Calculations
Non-deductible Tax Treatments
Maintenance & Improvement
Procurement of Goods
Procurement of External Services
Preventive Maintenance
Maintenance on demand (Repair)
Project Planning & Controlling
Technical Specifications & Bid Database
Product Database & Project Execution Setup
Estimation of Resources and Costs, Preparation of Bids
Contract Verification & Recalculation
Execution & Site Management
Billing & Invoicing
Defect Management
Retention & Final Billing
Project Closing & Profitability Analysis
Controlling
Real Estate Cost Accounting
Profit Center Accounting
Real Estate Reporting
Benchmarking
Portfolio Management
Efficiency Reporting
Integrated Portfolios (Fixed Assets and Investments)
Comparison of owned against leased Real Estate
Strategies and Alternatives
Simulations
Control on Business Targets, Integrated Strategical Enterprise
Management
Business Support
Human Resource Management
Procurement
Treasury
Fixed Asset Management
Software Management
Foreign Trade Management
Real Estate
Engineering, Construction & Maintenance
Environmental Health & Safety
Maintenance
E-Commerce
Extended Value Chain
Corporate Infrastructure
Rights Management

AcceleratedSAP
Types of Rights
Hierarchy of Rights
Assignment of Rights to Objects
Licensor Contract
Royalty Settlement
Contract Monitoring
Organization Management
Decision Support & Data Warehousing
Budget Formulation
Budget Execution
Financial Accounting
Managerial Accounting
Tax & Revenue Management
Cash Management & Treasury
Cashiering Operations
Cash Management & Electronic Banking
Financial Investment & Debt Management
Loan Operations
Cash & Liquidity Forecasting
Constituent Relationship Management
Constituent Service
Constituency Account
Marketing of Public Programs & Services
Event Management & Marketing
Relationship Marketing
Internet Marketing
Database Marketing
Marketing Fulfillment
Marketing Encyclopedia
Media Planning
Program & Project Management
Program Formulation & Estimation
Program Financing
Project Definition & Planning
Program / Project Execution
Program / Project Evaluation & Analysis
Program Reporting
Performance Measurement
Earned Value Analysis
Audit & Compliance
Human Resource Management
Organization & Position Management
Recruitment
Personnel Administration
Time & Leave Mgmt.
Personnel Development & Training
Compensation & Benefits Administration
Payroll Accounting
Payroll Calculation & Run
Active & Retiree Payslips/ Checks
Disbursement of Pay, Benefits & Deduction
Distribution of Actual personal Costs
Third Party Remittance
Pension Payment
Records Management
Record / Case & Workflow Definition
Workflow Execution
Workflow Monitoring
Electronic Signature
Information Retrieval
Folder Contents Search and Retrieval
Material & Services Support
Procurement Process Management
Contract Administration
Facility & Equipment Management
Fleet Management
Reimbursable Services
Distribution
Distribution resource planning
Allocation & deployment
Distribution center management
Transportation
Business Support
Property Management
Real Estate
Travel Management
Business Trip Administration
Travel Privileges & Requests

AcceleratedSAP
Approval Workflow
Travel Expenses
Funds Encumbrance
Travel Planning
Cross Industry Solution Maps
Business Technology
Realization
Integration
Extension
Reliable Operation
Continuous Change
Upgrade
Change Management
Scalability
Knowledge Management
Knowledge Creation
Knowledge Transfer
SAP Content
Business Knowledge
Product Knowledge
Training Materials
Documentation
Support Services
Managemant Activites
Business Processes
Technical Management
Help and Care
Product Requirements
Pro-Active Support
Support on Demand

AcceleratedSAP
Warehouse Other
Warehouse 2
Other ...n
Other 1
Other 2

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High Level BPM (Business Process Mapping)

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AcceleratedSAP

High Level Business Scenario Mapping Organization Sheet

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Depreciation of Fixed Assets to Real Estate

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

Copyright 2002 SAP AG. All rights reserved

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