EBTQ3103

QUALITY CONTROL
Latha Muthusamy

Copyright Open University Malaysia (OUM)

Project Directors: Prof Dr Mansor Fadzil
Prof Dr Latifah Abdol Latif
Open University Malaysia

Module Writer: Latha Muthusamy
PSM Sdn Bhd

Moderator: Dr K K Harikrishnan
The University of Nottingham, Malaysia Campus

Reviewed by: Gopala Krishnan

Developed by: Centre for Instructional Design and Technology

Open University Malaysia (OUM)

First Edition, September 2006

Second Edition, December 2011
Third Edition, December 2013 (rs)

Copyright Open University Malaysia (OUM), December 2013, EBTQ3103

All rights reserved. No part of this work may be reproduced in any form or by any means without
the written permission of the President, Open University Malaysia (OUM).

Copyright Open University Malaysia (OUM)