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I.

Table of contents

*Business name:

Sensation Caf

Tagline:
Escape from your Stress try our coffee , we guaranteed its the best

*type of Business: sole proprietorship


Info:
Sensation Caf is located at Bonifacio Global city Taguig along Mckinley rd. and Palm Avenue.
Stores open and ready to serve you at 9am to 7pm
Monday to Friday and 8am to 8pm every Saturday.

Objectives:
On our first year

-By the first quarter we must establish a quality service and a build a good reputation to our customers

-Make the customer comfortable with the store ambiance while relaxing and having a cup of either classic brewed
coffee or espresso and make them feel special by serving special pastries.

-The customers will feel free relax and comfortable with the great ambiance of our store so that they can relieve and
have a peace of mind while waiting for our service and during taking our products

Mission:
To be Chosen as The First option of every customer who seeks for enjoyment and relaxation.

To be well known coffee shop in town that can provide and satisfy of every customers need.

Vision:
Our Vision is to be a well known coffee shop with a unique class but at the same time affordable.

Swot analysis:

Strength
*Strategic Location
*Great store ambiance
*Quality service
*Customer base loyalty

Weakness
*Limited products
*many well known competitors such as starbuck,mary grace,J.co and etc.
*Climate/Weather

Opportunities
*Launching products for a limited time
*Adding new products based on customers demand
* Store Expansion

Threats
*competition from lowcost coffee seller.
*Environmetal hazards
*raw materials may affect product quality and price.
*Consistently meet the customers expectation to have the right and be known as guaranteed its the best

LOGO
ll.ORGANIZATIONAL CHART

OWNER

PASTRY CHEF/CHEF BARISTA

SERVICE CREW SECURITY

UTILITY

POSITION DESCRIPTION QUALIFICATION SALARY BENEFITS


BARISTA RESPONSIBLE FOR ATLEAST 1 YR. 18000 - 20000 -SSS
BREWING AND BARISTA EXPERIENCE -PHILHEALTH
MAKING COFFEE -MUST HAVE NCII -BONUSES
PRODUCTS -RESPONSIBLE -13 MONTH PAY
-PLEASING
PEROSONALITY

PASTRY CHEF/CHEF RESPONSIBLE FOR ATLEAST 1 YR. 18000 - 20000 -SSS


BAKING AND EXPERIENCE IN -PHILHEALTH
DESIGNING PASTRY BAKING -BONUSES
PRODUCTS -MUST HAVE NCII -13 MONTH PAY
-RESPONSIBLE
-PLEASING
PEROSONALITY

SERVICE CREW RESPONSIBLE FOR -RESPONSIBLE 12000 - 15000 -SSS


SERVING AND -PLEASING -PHILHEALTH
TAKING ORDERS OF PEROSONALITY -BONUSES
THE CUSTOMERS -PRODUCT -13 MONTH PAY
AND ALSO KNOWLEDGABLE
MAITAINING THE -GOOD ATTITUDE
CLEANLINESS OF THE
CUSTOMERS AREA
SECURITY GUARD RESPONSIBLE FOR -PLEASING 13000 - 16000 -SSS
THE SECURITY PERSONALITY -PHILHEALTH
-RESPONSIBLE -BONUSES
-MUST UNDERGO -13 MONTH PAY
TRAINING -Hazard fee(incase)

Utility RESPOINSIBLE FOR -HARDWORKING 10000 - 13000 -SSS


FIXING AND -RESPONSIBLE -PHILHEALTH
CHECKING -PLEASING -BONUSES
APPLIANCES AND PERSONALITY -13 MONTH PAY
FURNITURES

Organizational Policies
For Employees:

- Be friendly with customers


- Always be on time
- Avoid absences
- No gadgets during working hours
- Complete uniform
- Must be fit to work
- Always observe proper grooming
- Make sure to clean your own station before leaving

For Customers:
- No refund
- No Pets allowed
- No smoking
- Corkage Fee
- Pay as you Order
Products We offer
Drinks:
Foods(Meal,Sides,Pastas):
Location Map:
Store map:
BUSINESS
PLAN