Project/Process Management

Primary Activities

Inbound Outbound Marketing

High Accuracy and

Production Services
Inventory Inventory & Sales

Speed
Firm Infrastructure
Supporting Activities

Human Resource Management

Technology Development

Procurement
 Inbound Outbound Marketing
Production Services Information Technology
Inventory Inventory & Sales

Inbound Outbound Production Marketing Provider IT Strategy

Strategy Strategy Quality and Strategy Strategy
Direct
Output
Put away Picking Sales Employer Data Provider
Strategy
Strategy Strategy Strategy Strategy

Marketing Provider IT Portfolio

Inbound Outbound Production Target Services
Control
Management Management Plan
Sales Provider Operation Management
Target Services

Marketing Provider Application Architecture

Output Services Development And
Inbound Outbound Production Maintenance
Execute
Operations Operations Output Employer
Sales
Services IT Operations
Output