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BIDDING DOCUMENTS

Procurement of
Information Technology
Products a d/or Services

Advanced Meter:no hrfrastructure Project in


Rawalpindi Circle, Ct~stomer Information
System and New lVlodern Billing System for
the Entire Company in Islamabad Electric
Supply Company Limited (IESCO)

Issued on: 26 July 2017

IFS No.: ADB-PDEIP 11-Tranche1-AMIProject-lESCO Package 1

ICB No.: ADB-PDEIP 11-Tranche1-AMIProject-lESCO Package 1

Employer: J.slamabad Electric Supply Company Limited (IESCO)


Country:

r>~ocurementof IT P:-oducts and Services

Package 1

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BIDDING DOCUMENTS

Procurement of
Information Technology
Products and/or Services

Procurement of:

Advanced Metering Infrastructure Project in


Rawalpindi Circle, Customer Information
System and New Modern Billing System for
the Entire Company in Islamabad Electric
Supply Company Limited (IESCO)

Issued on: 26 July 2017


IFB No.: ADB-PDEIP II-Tranche1-AMI Project-lESCO Package 1

ICB No.: ADB-PDEIP 11-Tranche1-AMIProject-lESCO Package 1

Employer: Islamabad Electric Supply Company Limited (IESCO)

Country: Pakistan

Procurement of IT Products and Services Bidding Dccument for


ADBPDEIP llTranche1-AMI Project IESCO
Package 1

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Islamabad Electric Supply Company Limited
(IESCO)

Prepared By
Islamabad Electric Supply Company Limited (IESCO)

Chief Engineer {Development)


IESCO, Islamabad
Street No. 40, Sector G-7/4, Islamabad,
Pakistan.

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Invitation for Bids

25 July 2017
Date 3328 Second Power Distribution Enhancement
Loan No. and Title
Investment Program, Tranche 1
Procurement of Advanced metering infrastructure proJect in
contract No. and Title
Rawalpindi circle, Customer Information System and New
Billing System for the Entire Company in Islamabad Electric
Supply Company L1m1ted (!ESCO)
Deadline for Submission of Bids 23-0ct-17 11:00am Pakistan Standard Time

1) The Islamic Republic of Pakistan has received a loan from the Asian Development Bank
towards the cost of the Second Power Distribution Enhancement Investment Program.
Tranche 1. Part of this loan will be used for payments under the contract named above.
Bidding is open to bidders from eligible source countries of ADB.
2) The Islamabad Electric Supply Company Limited ("the Employer') invites sealed bids from
eligible bidders for the design, supply. installation, commissioning of an Advanced Metering
Infrastructure in Rawalpindi circle, customer information system and new billing system fo< the
entire company in Islamabad Electric Supply Company limited (IESCO) fthe Fac1fit1es). The
Facilities comprise approximately 900,000 smart electncity meters including related equipment
and IT systems including a Head End System. a Meter Data Management System and a
Billing system. International Competitive Bidding will be conducted in accordance with ADB's
single stage, two envelope Bidding Procedure.
3) Bidders(indivlduaVJV/Proposed JV) interested to participate have to meet among others the
following qualification criteria:
a. Minimum average annual turnover of USO 80 (eighty) million calculated as total
certified payments received for contracts m progress or completed, within the last 3
(three) years
b. The Bidder must demonstrate access to. or availability of. financial resources such as
liquid assets. unencumbered real assets. unutilized lines of credit, and other financial
means, other than any contractual advance payments to meet the following cash-flow
requirement: USO 10 (ten) million
c. Experience under contracts in the role of contractor. subcontractor, or management
contractor for at least the last 5 (five) years prior to the bid submission deadline, and
with activity in al least six (6) months in each year
d. "Participation in at least one (1) contract that has been successfully completed within
the last frve (5) years and that is similar in nature and scope to the supply and
services as described in Section 6. Schedule of Requirements. The similarity of the
participation shall be based on the physical size. nature of works, complexity,
methods. technology or other characteristics as described in Section 6. Schedule of
Requirements subject to provision below:

Bidder is a Single Entity: The cumulative amount of Bidder's participation in the


contract(s) referenced above must exceed US$ 100 (hundred) million and
participation in at least Orie ( 1) contract must exceed US$ 40 (forty) million.

Bidder is a Joint Venture: The cumulative amount of the Bidder's participation (all
Partners combined) should exceed USS 100 (hundred) million. The participation of
One of the Partners in at least one (1) contract must exceed USS 40 (forty) million.

4) To obtain further information and inspect the bidding documents. bidders should contact:
Chief Engineer (Development)
Islamabad Electric Supply Company Limited
Street No.40, G-714, IESCO Head Office Islamabad
ZIP Code: 44000
Country: Pakistan
Facsimile number: 0092519252978
Electronic Mail: iescoami@iesco.com.pk
5) To purchase the bidding documents in English, eligible bidders can adopt one of following
method:

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a. Write to the address above requesting the bidding documents for "AOB-POEIP II-Tranctie1.
AMI Project-lESCO Package 1, Procurement of Advanced metering infrastructu~e project in
Rawalpindi circle, customer information system and new billing system for the entire company
In Islamabad Electric Supply Company limited (IESCO) along with payment of non-<efundable
fee of USO 200.- or Pak.Rs 20,500 and may be sent by express airmail for an additional fee of
Pak. Rs.5.000. for domestic delivery or USO 100.- for overseas courier delivery. The method
of payment will be online/bank draft payment in favour of Islamabad Electric Supply Company
Limited having bank account number PK64NBPA1694004010128477 at National Bank Of
Pakistan. NBP, F-8 Markaz, Islamabad, Pakistan. Firm shall also provide the scan copy of
deposit slip. No liability will be accepted for loss or late delivery.
b. E-mail the Employers Office on below mentioned e-mail address requesting the bidding
documents for "AOB-POEIP II-Tranche1-AMI Project-lESCO Package 1, Procurement of
Advanced metering infrastructure project in Rawalpindi circle, customer information system
and new billing system for the entire company in Islamabad Electric Supply Company Limited
(IESCO)" along with payment of non-refundable fee of USO 200. or Pak .Rs 20.500 and may
be sent by express airmail for an additional fee or Pak. Rs. 5,000.- for domestic delivery or
USO 100.- for overseas courier delivery. The method of payment will be by online payment
from any scheduled bank of Pakistan or from an international bank having its branch in
Pakistan, in favour of Islamabad Electric Supply Company Limited having bank account
number PK64NBPA1694004010128477 at National Bank of Pakistan, NBP, F-8 Markaz.
Islamabad, Pakistan. Firm shall also provide the scan copy of deposit slip. No liability will be
accepted for loss or late delivery,
c. The documents may be collected in person after payment of non-refundable fee of USO 200.-
or Pak Rs. 20,500 in any scheduled bank of Pakistan or through an international bank having
its branch in Pakistan, in favour of Islamabad Electric Supply Company Limited having bank
account number PK64NBPA1694004010128477 at National Bank of Pakistan, NBP, F-8
Markaz, Islamabad, Pakistan. The representative of firm shall also provide the photocopy/
scan copy of deposit slip.

6) All bids must be accompanied by a bid security amounting USO 2.4 Million on prescribed
format provided in section-IV of BO or otherwise specified in ITB in favour of IESCO and bid
security shall be valid ninety three (93) days beyond the bid validity period. The bid shall valid
for 180 days
7) A pre-bid meeting and a site visit will be organised on: 29-Aug-17; 10:00 a.m Pakistan
Standard Time.
8) Deliver your bid:
a. to the address above
b. on or before the deadline of 23 Oct 2017; 11:00 a.m Pakistan Standard Time
c. late bids shall not be accepted
9) Technical Bids will be opened on 23 Oct 2017, 1100 a.m in the presence of bidders'
representatives who choose to attend while financial bids shall remain un-opened. Following
ADB approval of the technical evaluation, and at a date advised by the Purchaser, the Price
Proposals of substantially responsive Technical Bids are opened in public. The financial bids
of non-responsive bidder shall be returned un-opened in accordance with Section 1 of the BO.
10) When comparing Bids, ADB's Domestic Preference Scheme will be applied in accordance
with the provisions stipulated in the Bidding Document.
11) The attention of prospective Bidders is drawn to (i) the fact that they will be required to certify
in their bids that any software provided is either covered by a valid license or was produced by
the Bidder and (ii) that violations are considered fraud, which is, among other remedies.
punishable by potential blacklisting from participation in future ADS-financed procurement all
over the world.
12) The I ESCO will not be responsible for any cost or expenses incurred by bidder in connection
with the preparation or delivery of their bids.

Chief Engineer (Development)


IESCO, Islamabad
Street No. 40, Sector G-7/4, Islamabad, Pakistan.
. . Telephone: +92-51-9235001, +92-51-9252519
Facsrmrle No: +92-51-9252978 E man: ies @ k
, - . coamr 1esco.com.p

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Table of Contents

PART 1 - Bidding Procedures 1-4


Section I. Instructions to Bidders 1-5
Section II. Bid Data Sheet t-xx
Section Ill. Evaluation and Qualification Criteria t-xx
Section IV. Bidding Forms t-xx
Section V. Eligible Countries 1-xx
PART 2-Employer's Requirements 2-xx
Section VI. Schedule of Requirements 2-xx
PART 3 - Conditions of Contract and Contract Forms 3-xx
Section VII. General Conditions (GC) 3-xx
Section VIII. Particular Conditions (PC) 3-xx
Section IX. Contract Forms 3-xx

Bidd,ng Ooo.rnent for Procureme111of IT Produc:IS and SeMCeS

AOBPDEIP 11-Tranc:he1-AMI Prqect IESCO Pac;t.ege 1

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'-l Sec1,on I. l"':abon for BldG

PART 1 - Bidding Procedures

Prcx:u,e-nent of IT Producu and Servioes


Bidding Document for
Pa~e1 ADBPDEIP llTranche1-AMI Project IESCO

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$(!C11cn 1 lnswct.ons to S.dd<?rs
1-5

Section 1 - Instructionsto Bidders


This section specifies the procedures to be followed by Bidders In the proparatl d . .
their Bids. Information is also provided on the submission, opening, and ovaluat~~ ~~ b~ubmi!is,on
1
or
award or contract. s and on the

Table of Clauses
A. GENERAL 7

~:
3.
scs~~~ieopffB~~~d~:::::::::::::::::::::::::::::: ..
orrupl ract1ces.............................
i
7
4. Eligible Bidders.......................................... . . .8
5. Eligible IT Products andfor Services
........................................... 9
6. Intellectual Property 1o
~- ~talus ~f Sub-contractors 10
. ontachng the Employer 10
B. CONTENTS OF BIDDING DOCUMENT 11
9. Sections of Bidding Document 11
10. Clarification of Bidding Document, Site Visit, Pre-Bid Meeting 11
11. Amendment or Bidding Document... 12
C. PREPARATION OF BIDS 12
12. Cost of Bidding 12
13. Language of Bid 12
14. Documents Comprising the Bid 12
15. Letter of Bid and Schedules 13
16. Alternative Bids 13
17. Documents Establishing the Eligibility of the IT Products andfor
Services 13
18. Documents Establishing the Eligibility and Qualifications of the Bidder . 13
19. Documents Establishing Conformity of the IT Products andfor Services 13
20. Bid Prices 14
21. Currencies of Bid and Payment... 16
22. Period of Validity of Bids 16
23. Bid Security 16
24. Format and Signing of Bid 17
D. SUBMISSION AND OPENING OF BIDS 17
25. Submission. Sealing and Marking of Bids 17
26. Deadline for Submission of Bids 18
27. Late Bids 18
28. Withdrawal, Substitution, and Modification of Bids 18
29. Bid Opening 18
E. EVALUATION AND COMPARISON OF BIDS 20

30. Confidentiality 20
31. Clarification of Bids 20
32. Deviations, Reservations, and Omissions 20
33. Determination of Responsiveness 21
34. Nonmaterial Nonconformities 21
35. Correction of Arithmetical Errors 24
36. Conversion to Single Currency 24
37. Margin of Preference 24
38. Evaluation of Bids 24
39. Comparison of Bids 26
40. Eligibility and Qualification of the Bidder Error! Bookmark not defined.

Procurement of IT Products and SetVices


Bidding Document lo,
ADBPDEIP 11-Tranche1AMI Project IESCO Package 1

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1-6 Section I lnstrucllons to Bidder,

41. Employer's Right to Accept Any Bid. and to Reject Any or All Bids 26
F. AWARD OF CONTRACT .26
42. Employer's Right to Vary Quantities at Time of Award 26
43. Award Criteria 26
44. Notification of Award 26
45. Signing of Contract 27
46. Performance Security 27
47. Adjudicator 27

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ADBPDEIP llTranche1AMI Project IESCO

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Sectt0n 1 - Instructions to Bidders
1-7

Section I. Instructions to Bidders


A. General

1. Scope of Bid 1.1 In connection with the Invitation for Bids indicated in the Bid Data Sheet
(BOS), the Employer, as indicated in the BOS, issues this Bidding
Document f?r the procur~!l'ent of Information Technology (IT) Products
and/or Services as specitied in Section 6 (Schedule of Requirements).
The name, identification. and number of lots (contracts) of the
International Competitive Bidding (ICB) are provided in the BDS.

1.2 Unless otherwise stated, throughout this Bidding Document definitions


and interpretations shall be as prescribed in Section 7 (General
Conditions) (GC).

2. Source of Funds 2.1 The Borrower or Recipient (hereinafter called 'Borrower') indicated 1n the
BOS has applied for or received financing (hereinafter called "funds') from
the Asian Development Bank (hereinafter called 'ADB') toward the cost
of the project named in the BOS. The Borrower intends to apply a portion
of the funds to eligible payments under the contract(s) for which this
Bidding Document is issued.

2.2 Payments by ADB will be made only at the request of the Borrower and
upon approval by ADB in accordance with the terms and conditions of the
financing agreement between the Borrower and ADB (hereinafter called
the Loan Agreement). and will be subject in all respects to the terms and
conditions of that Loan Agreement. No party other than the Borrower
shall derive any rights from the Loan Agreement or have any claim to the
funds.

3. Corrupt 3.1 ADB's Anticorruption Policy requires borrowers (including beneficiaries of


Practices ADS-financed activity), as well as bidders, suppliers, and contractors
under ADS-financed contracts, observe the highest standard of ethics
during the procurement and execution of such contracts. In pursuance of
this policy, the ADB:
(a) defines, for the purposes of this provision, the terms set forth below
as follows:
(i) "corrupt practice means the offering, giving receiving, or
soliciting, directly or indirectly, anything of value to influence
improperly the actions of another party;
(ii) "fraudulent practice means any act or omission, including a
misrepresentation, that knowingly or recklessly misleads, or
attempts to mislead, a party to obtain a financial or other benefit
or to avoid an obligation;
(iii) "collusive practices means an arrangement between two or
more parties designed to achieve an improper purpose,
including influencing improperly the actions of another party;
(iv) "coercive practices means impairing or harming, or threatening
to impair or harm, directly or indirectly, any party or the property
of the party to influence improperly the actions of a party ;
(b) will reject a proposal for award if it determines that the bidder
recommendedfor award has, directly or through an agent, engaged
in corrupt, fraudulent, collusive, or coercive practices in competing
for the Contract;
(c) will cancel the portion of the financing allocated to a contract if it
determines at any time that representatives of the borrower or of a

Sidding Doa.ment for Procurement of IT Products and SeMCes


ADB.PDEIP II-Tranche1-AMI Project IESCO Package 1

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co IIusive,
or coercive
practices
during
Section I lns1ruct1ons to ~

beneficiary of ADS-financing engaged in corrupt f


raudulent,
the procurement
-
0~
execution of that contract, without the borrower having tak the
and appropriate action satisfactory to ADB to remedy the s~~a~i~~Y
(d) will ~ancti~n a fi~ or an .individual, at ~ny time, in accordance;
ADB s Antlcorruption Polley and lntegnty Principles and Guid r th
(both as amended from time to time), including declaring inet ~~
either indefinitely or for a stated period of time, to participate in
financed or ADB-adm!n!stered activities or to benefit from an ADB:
1'o:
financed or ADS-administered contract, financially or otherwise if 't
at any time determines that the firm or individual has, directly ~
through an agent, engaged in corrupt, fraudulent, collusive or
coercive or other prohibited practices;. '
and
(e) will have the right to require that a provision be included in bidding
documents and in contracts financed by AOB, requiring bidders
suppliers and contractors to permit ADB or its representative t~
inspect their accounts and records and other documents relating to
the bid submission and contract performance and to have them
audited by auditors appointed by ADB.
3.2 Furthermore, Bidders shall be aware of the provision stated in the General
Conditions (GC 47.1, Termination for Contractor's Default).

4. EligibleBidders 4.1 A Bidder may be a natural person, private entity, government-owned


entity-subject to ITB 4.5-or any combination of them with a formal intent
to enter into an agreement or under an existing agreement in the form of
a Joint Venture (JV). In the case of a JV:
(a) all partners shall be Jointly and severally liable, and
(b) the JV shall nominate a Representative who shall have the
authority to conduct all business for and on behalf of any and all
the partners of the JV during the bidding process and, in the event
the JV is awarded the Contract, during contract execution.

4.2 A Bidder, and all partners constituting the Bidder, shall have the
nationality of an eligible country, in accordance with Section 5 (Eligible
Countries). A Bidder shall be deemed to have the nationality of a country
if the Bidder is a citizen or rs constituted, incorporated, or registered and
operates in conformity with the provisions of the laws of that country. This
criterion shall also apply to the determination of the nationality of
proposed subcontractors or suppliers for any part of the Contract
including related services.

4.3 A Bidder shall not have a conflict of interest. All Bidders found to have a
conflict of interest shall be disqualified. A Bidder may be considered to be
in a conflict of interest with one or more parties in this bidding process if,
including but not limited to:
(a) they have controlling shareholders in common; or
(b) they receive or have received any direct or indirect subsidy from any
of them; or
(c) they have the same legal representative for purposes of this bid; or
(d) they have a relationship with each other, directly or through common
third parties, that puts them in a position to have access to material
information about or improperly influence the bid of another Bidder, or

Procurement of IT Products and Services


Bidding Document for

Package 1 ADB.PDEIP 11-Tranche1-AMI Project IESCO

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Sect,on 1 lnstr\JCIIOI\S to Bidders
1.9

influence the decisions of the Employer regardin this b"'d'ing


process: or 9 "'
(e) a. Bidde1rd~~rtdic1p11atesin more than one bid In this bidding process,
either ~ 1v1 ua Y or ~s a partner in a joint venture, except for
a~tema~1ve ~ffers pern:i1tt~ under ITB 16.1. This will result in the
d1squal~cabon of all_ Bids. in which it is involved. However, subiect to
any finding.of.a conflict of ~nte~est in terms of ITB 4.3(a)-(d) above. this
does not limit the participation of a Bidder as a subcontractor in
another bid (except as provided in ITB 7.1) or of a firm as a
subcontractorin more than one bid; or
(f) a Bidder or any affiliated entity, participated as a consultant in the
preparation of the design or technical specifications of the plant and
services that are the subject of the bid; or
(g) a Bidder was affiliated with a firm or entity that has been hired (or is
proposed to be hired) by the Employer or Borrower as Project
Manager for the contract.

4.4 A firm shall not be eligible to participate in any procurement activities


under an ADS-financed or ADS-supported project while under sanction
by AOB pursuant to its Anticorruption Policy (see ITB 3), whether such
sanction was directly imposed by ADB, or imposed by ADB pursuant to
the Agreement for Mutual Enforcement of Debarment Decisions. A bid
from a sanctioned or cross-debarred firm will be rejected.

4.5 Government-owned entities in the Borrower's country shall be eligible


only if they can establish that they (i) are legally and financially
autonomous, (ii) operate under commercial law, and that they (iii) are not
dependent agencies of the Employer.

4.6 Bidders shall provide such evidence of their continued eligibility


satisfactory to the Employer, as the Employer shall reasonably request.

4.7 Firms shall be excluded if by an act of compliance with a decision of the


United Nations Security Council taken under Chapter VII of the Charter
of the United Nations, the Borrower's country prohibits any import of
goods or contracting of works or services from that country or any
payments to persons or entities in that country.
4.8 In case a prequalification process has been conducted prior to the bidding
process. this bidding is open only to prequalified Bidders.

5. Eligible IT 5.1 For the purposes of these Bidding Documents, the IT Products and/or
Products and/or Services means all:
Services (a) the required information technologies. induding all information
processing and communications-related hardware, software,
supplies, and consumable items that the Bidder is required to supply
and install under the Contract, plus all associated documentation, and
all other materials and products to be supplied. installed. integrated,
and made operational (collectively called "the products" in some
clauses of the ITB); and
(b) the related software development, transportation, insurance,
installation, customization, integration, commissioning, training.
technical support, maintenance, repair, and other Services necessary
for proper operation of the products to be provided by the selected
Bidder and as specifiedin the Contract.

5.2 The IT Products and/or Services to be supplied under the Contract shall
have their origin in eligible source countries as defined in ITB 4.2 above

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AOBPDEIP 11-Tranche1-AM! Project IESCO P1Cbge 1

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110
Section I lnstructioos lo Bidden

and all expenditures under the Contractwill be limited to such IT Proo


and/or Services. ucts

5.3 For the purposes of ITB 5.2 above "origin" means the place where throu h
so~are d~velopment, manufacturing, or substantial and major assem~y
or in~egrat1ono! com?Onent~. a commercially recognized PrOduct results
that 1~ substantially different m basic characteristics or in purpose or utility
from its components.
6. Intellectual 6. 1 ~y signing the Bid Submission Form, the Bidder represents that it either
Property is the owner of the Intellectual Property Rights in the Products and/or
Services offered, or that it has proper authorization and/or license to offer
them from the owner of such rights. Willful misrepresentation of these
facts shall be considered fraudulent practice subject to the provisions of
ITB 3.1 through 3.2 above. without prejudice of other remedies that the
Employer may take.

7. Status of Sub- 1. 1 If it is allowed in the BOS for Sub-Contractorsto be nominated for certain
contractors components to be taken into account in assessing the Bidder's overan
qualifications. any Sub-Contractor so nominated by any Bidder is
automatically disqualified from being a Bidder itself or a partner in a Joint
Venture. Non-compliance may result in the rejection of all bids in which
the affected firm participates as Bidder or as partner in a Joint Venture.

7.2 Any firm not participating as bidder or aspartner in a Joint Venture may
be proposed as a Sub-Contractor in any number of bids.

7.3 If a Bidder intends to subcontract major items of Products and/or


Services, it shall include in the bid details of the name and nationality of
the proposed Sub-Contractor, including vendors for each of those items
and shall be responsible for ensuring that any Sub.Contractor proposed
complies with the requirements of ITB 3 and Section 5 (Eligible
Countries).

7.4 Bidders are free to list more than one Sub-Contractor against each item.
Quoted rates and prices will be deemed to apply, whichever Sub-
contractor is appointed, and no adjustment of the rates or prices will be
permitted. The Employer reserves the right t~ delete any pro?Osed Sub-
contractor from the list. This shall be done pnor to Contract signature, by
deleting such unacceptable Sub-Contractorsfrom Appendix 3 of Section
g (Contract Forms). which shall list the approved ~~b-Contractor~ for
each item prior to Contract signature. Subsequent additions and delello~s
from the list of approved Sub.Contractors shall be performed m
accordance with GC Clause 20.

7.5 The Employer, where applicable, ma~ s~lect only s~me ~f the list Su~
Contractors in evaluating a bid. The cntena for selection will be set out m
the BOS.
From the time of bid advertisement to the time.of Contract_award, if any
8. Contacting the 8.1
Bidder wishes to contact the Employer (or des1g~ated_~ro1ect_Manager)
Employer
on any matter related to the bid, it should do so in wn\lng. Failure to do
so may result in rejection of its bid.
t rtere
8.2 If a Bidder tries to directly influence the Employer or othr1~e; :ward
in the bid submission and evaluation process and the on a
decision, its bid may be rejected.

Bidding Qocument f0t


Procurement of IT ProduclS and ServiceS
ADB.POEIP 11-Tranche1-AMI Project IESCO

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Sedlon 1 Instructions to Bidders 1-11

B. Contents of Bidding Document

9. Sections of 9.1 The Bidding Document consists of Parts 1, 2, and 3, which include ail the
Bidding Sections indicated below, and should be read in conjunction with any
Document Addenda issued in accordance with ITB 11.
PART 1 Bidding Procedures
Section 1. instructions to Bidders (ITB)
Section 2. Bid Data Sheet (BOS)
Section 3. Evaluation and Qualification Criteria
Section 4. Bidding Forms
Section 5. Eligible Countries
PART 2 Requirements
Section 6. Schedule of Requirements
PART 3 Conditions of Contract and Contract Forms
Section 7. General Conditions (GC)
Section 8. Particular Conditions (PC)
Section 9. Contract Forms
9.2 The Invitation for Bids issued by the Employer is not part of the Bidding
Document.

9.3 The Employer is not responsible for the completeness of the Bidding
Document and its addenda. if they were not obtained directly from the
source stated by the Employer in the Invitation for Bids.

9.4 The Bidder is expected to examine all instructions, forms, terms, and
specifications in the Bidding Document. Failure to furnish all information
or documentation required by the Bidding Document may result in the
rejection of the bid.

10. Clarification of 10.1 A prospective Bidder requiring any clarification of the Bidding Document
Bidding shall contact the Employer in writing at the Employer's address indicated
Document, Site in the BOS or raise his enquiries during the pre-bid meeting if provided
Visit, Pre-Bid for in accordance with ITB 10.4. The Employer will respond to any
Meeting request for clarification, provided that such request is received no later
than fourteen (14) days prior to the deadline for submission of bids. The
Employer's response shall be in writing with copies to ail Bidders who
have acquired the Bidding Document in accordance with ITB 9.3,
including a description of the inquiry but without identifying its source.
Should the Employer deem it necessary to amend the Bidding Document
as a result of a request for clarification, it shall do so following the
procedure under ITB 11 and ITB 26.2.

10.2 The Bidder, may on notifying the Employer in writing within the time stated
in the BOS, visit and examine the site where the IT Products and/or
Services are to be installed and its surroundings and obtain for itself on
its own responsibility all information that may be necessary for preparing
the bid and entering into a contract for the provision of IT Products and/or
Services. The costs of visiting the site shall be at the Bidder's own
expense.

10.3 The Bidder and any of its personnel or agents will be granted permission
by the Employer to enter upon its premises and lands for the purpose of
such visit. but only upon the express condition that the Bidder, its
personnel, and agents will release and indemnify the Employer and its
personnel and agents from and against all liability in respect thereof, and
will be responsible for death or personal injury, loss of or damage to

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property, and any other loss, damage, costs, and expenses i


result of the inspection. ncurred as a

10.4 The Bidder's designated representative is Invited to attenct


me~tin.g, if provided fOf' in the BOS. The purpose of the meern/ P"e-t>id
clarify issues and to answer questions on any matter that may :: ~ to
at that stage. rckSed

10.5 The Bidder is requested, as far as possible, to submit any queslio .


writing, to reach the Employer not later than one week before the mee~ 1n
ng,
10.6 Minutes of the pre-bid meeting, including the text of the questions ra
without identifying the source, and the responses given, togetherWithISed
responses prepared after the meeting, will be transmitted promptly toanit
Bidders who have acquired the Bidding Document in accordance With
9.3. Any modification to the Bidding Document that may becom
its
necessary as a result of the pre-bid meeting shall be made by t~
Employer exclusively through the issue of an addendum pursuant to ITS
11 and not through the minutes of the pre-bid meeting.

10.7 Nonattendance at the pre-bid meeting will not be a cause for


disqualification of a Bidder.

11. Amendment of 11.1 At any time prior to the deadline for submission of bids, the Employer may
Bidding amend the Bidding Document by issuing addenda.
Document
11.2 Any addendum issued shall be part of the Bidding Document and shaO be
communicated in writing to all who have obtained the Bidding Document
from the Employer in accordance with ITB 9.3.

11.3 To give prospective Bidders reasonable time in which to take an


addendum into account in preparing their bids, the Employer may, at its
discretion, extend the deadline for the submission of bids, pursuant to ITS
26.2.

C. Preparation of Bids

12. Cost of Bidding 12.1 The Bidder shall bear all costs associated with the preparation and
submission of its Bid, and the Employer shall not be responsible or liable
for those costs, regardless of the conduct or outcome of the bidding
process.

13. Language of Bid 13.1 The Bid, as well as all correspondence and documents relating to the bid
exchanged by the Bidder and the Employer, shall be written in the English
language. Supporting documents and printed literature that are part of
the Bid may be in another language provided they are accompanied by
an accurate translation of the relevant passages in the English language,
in which case, for purposes of interpretation of the Bid, such translation
shall govern.

14. Documents 14.1 The documents comprising the bid are listed in Section 4 (Bidding Forms),
Comprising the in the Bidder Response Format (BRF). Bidders must use the BRF
Bid provided to structure and submit their bids.
14.2 The Bid shall comprise two envelopes submitted simultaneously, one
called the Technical Bid containing the documents listed in Table 1 of
Section 4 (Bidding Forms), and the other the Price Bid containing the
documents listed in Table 2 of Section 4 (Bidding Forms). both envelopes
enclosed together in an outer single envelope.

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15.1 The Bidder shall complete the Letter of Bid, including the appropriate
15. Letter of Bid and
Schedules Price Schedules, using the relevant forms furnished in Section 4 (Bidding
Forms). The forms must be completed as instructed in each form.

16.1 Unless otherwise specified in the BOS, alternative bids shall not be
16. Alternative Bids
considered.

17.1 To establish the eligibility of the IT Products and/or Services in


17. Documents
Establishing the accordance with ITB 5, Bidders shall complete the country of origin
Eligibility of the declarations in the Price Schedule Forms, included in Section 4 (Bidding
IT Products Forms).
and/or Services

18. Documents 18.1 To establish its eligibility and qualifications to perform the Contract in
Establishing the accordance with Section 3 (Evaluation and Qualification Criteria), the
Eligibility and Bidder shall provide the information requested in the corresponding
Qualifications of Bidder Response Format included in Section 4 (Bidding Forms).
the Bidder
18.2 Domestic Bidders, individually or in joint ventures, applying for eligibility
for domestic preference shall supply all information required to satisfy the
criteria for eligibility as described in ITB 41.

19. Documents 19.1 The Bidder shall furnish the information stipulated in Section 4 (Bidding
Establishing Forms), in sufficient detail to demonstrate substantial responsiveness of
Conformity of its bid to the work requirements and the completion time.
the IT Products 19.2 For major items of IT Products and/or Services as listed by the Employer
and/or Services
in Section 3 (Evaluation and Qualification Criteria), which the Bidder
intends to purchase or subcontract, the Bidder shall give details of the
name and nationality of the proposed Sub-Contractors, including
manufacturers, for each of those items. In addition, the Bidder shall
include in its bid information establishing compliance with the
requirements specified by the Employer for these items. Quoted rates
and prices will be deemed to apply to whichever Sub-Contractor is
appointed, and no adjustment of the rates and prices will be permitted.
19.3 The written evidence of conformity of the IT Products and/or Services
shall be inserted into the tables that comprise the Bidder's response to
items in Section 6 (Schedule of Requirements) in the form of written
descriptions, literature, diagrams, certifications, and client references.
19.4 The Bidder will provide an item-by-item response to the Employer's
Schedule of Requirements, demonstrating what the Bidder will provide,
and how from a technical, functional, business or Service perspective, as
appropriate, its IT Products and/or Services respond to the requirements.
In demonstrating responsiveness, the commentary may include explicit
cross references to the relevant pages in the supporting materials
included in the Bid. Whenevera discrepancy arises between the item-by-
item commentary and any catalogues, technical specifications, or other
pre-printed materials submitted with the Bid, the item-by-item
commentary shall prevail.
19.5 A Preliminary Project Plan is required, the details of which are described
In Section 6 (Schedule of Requirements).
19.6 A written confirmation that the Bidder accepts responsibility for the
successful integration and inter-operability of all IT Products and/or
Services as required by the Bidding Documents.
19. 7 For purposes of the commentary to be furnished pursuant to ITB 19.4, the
Bidder shall note that any references to brand names or model numbers
or national or proprietary standards designated by the Employer in

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Section 6 (Schedule of Requirements) are intended to be descriptive and


not restrictive (except where explicitly prohibited in the BOS for 5Pecific
Items or standards). The Bidder may substitute alternative brand/model
names or standards in its bid, provided that it demonstrates to the
Employer's satisfaction that the use of the substitute(s) will resutt in the
IT Products and/or Services being . able. to pe.rfonn SUbsl.antialy
equivalent to or better than that specrfred m secncn 6 (Schedule Of
Requirements).

20. Bid Prices 20.1 Unless otherwise specified in the BOS, bidders shall quote for the entire
IT Products and/or Services on a "single responsibility" basis SUCh that
the total bid price covers all the Contractor's obligations mentioned in or
to be reasonably inferred from the Bidding Document in respect of the
design, manufacture. including procurement and subcontracting (if any),
delivery, construction, installation, completion, acceptance,
commissioning and support of the IT Products and/or Services as
specified in Section 6 (Schedule of Requirements). This includes all
requirements under the Contractor's responsibilities for testing, pre.
commissioning and commissioning of the IT Products and/or Services
and, where so required by the Bidding Document. the acquisition of all
permits, approvals and licenses. etc.; the operation, maintenance and
training services and such other items and services as may be specified
in the Bidding Document, all in accordance with the requirements of the
General Conditions. Items against which no price is entered by the Bidder
will not be paid for by the Employer when executed and shall be deemed
to be covered by the prices for other items.
20.2 Bidders shall give a breakdown of the prices in the manner and detail
called for in the Price Schedules included in Section 4 (Bidding Forms).
20.3 The price of items that the Bidder has left blank in the cost tables provided
in the BRF shall be assumed to be included in the price of other items.
Items omitted altogether from the price tables shall be assumed to be
omitted from the Bid and, provided that the Bid is substantially responsive,
an adjustment to the bid price will be made during evaluation in
accordance with ITB 42.1 (c)(1).
20.4 Unit prices must be quoted at a level of detail appropriate for calculation
of any partial deliveries or partial payments under the contract, in
accordance with the lmplementallon Schedule in Section 6 (Schedule of
Requirements), and with GC and PC Clause 12 (Terms of Payment).
Bidders may be required to provide breakdown of any composite or lump
sum items included in the price tables.
20.5 The prices for IT Products and/or Services are to be expressed and shall
be defined and governed in accordance with the rules prescribed in the
edition of lncoterms specified in the BOS, and quoted in the appropriate
columns of the cost tables in the BRF as follows:
(a) Products supplied from outside the Employer's country:
Unless otherwise specified in the BOS, the prices shall be quoted
on a CIP (n~med place of destination) basis, exclusive of all taxes.
stamps, duties, levies, and fees imposed in the Employer's country.
The named place of destination and special instructions for the
c~ntract of. carriage are as specified in the BOS. In quoting the
pri~. the ~1dder shall be free to use transportation through carriers
~egistered in an_y eligible countries. Similarly, the Bidder may obtain
insurance Services from any eligible source country.
(b) Locally supplied Products:

Unit prices of Products offered from within the Employer's Country.


shall be quoted on an E'XYi/ ( ex factory, ex works, ex waretiouse '
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off-the-shelf, as applicable) basis. including all customs duties,


levies, fees, sales and other taxes incurred until delivery of the
Products. b~t excluding all VAT or sales and other taxes and
duties/fees incurred for the Products at the time of invoicing or
sales transaction, 1f the Contract is awarded.
(c) Inland transportation:

Unless states otherwise in the BOS, inland transportation,


insurance and related local costs incidental to the delivery of the
Products to the designated Project Sites must be quoted separately
as a Service item in accordance with ITB 20.6, whether the
Products are to be supplied locally or from outside the Employer's
country, except when these costs are already included in the price
of the Products, as is, e.g., the case, when ITB 20.S(a) specifies
CIP, and the named places of destination are the Project S,tes.
20.6 The price of Services shall be quoted m total for each service (where
appropriate. broken down into unit prices), separated into their local and
foreign currency components. Prices must indude all taxes. duties, levies
and fees whatsoever, except only VAT or other indirect taxes, or stamp
duties, that may be assessed and/or apply in the Employer's country on/to
the price of the Services invoiced to the Employer, if the Contract is
awarded. Unless otherwise specified in the BOS, the prices must include
all costs incidental to the performance of the Services, as inrurred by the
Supplier, such as travel, subsistence. office support. communications,
translation, printing of materials, etc. costs incidental to the delivery of the
Services but incurred by the Employer or its staff, or by third parties, must
be included in the price only to the extent such obligations are made
explicit in these Bidding Documents (as, e.g., a requirement for the Bidder
to include the travel and subsistence costs of trainees).
20. 7 Prices for Recurrent Costs beyond the scope of warranty services to be
incurred during the Warranty Period, defined in GCC Clause 1.1 and
prices for Recurrent Costs to be incurred during the Post-Warranty
Services Period, defined in PC Clause 1. shall be quoted as Service
prices in accordance with ITB 20.6 on the Recurrent Costs Form in detail,
and on the Recurrent Costs Summary Form in currency total. Recurrent
costs are all-inclusive of the costs necessary items such as spare parts,
software license renewals. labor, etc., needed for the continued and
proper operation of the IT Products and/or Services and, if appropriate,
of the Bidder's own allowance for price increases.
20.8 The prices shall be either fixed or adjustable as specified in the BOS.
20.9 In the case of Fixed Price, prices quoted by the Bidder shall be fixed
during the Bidder's performance of the contract and not subject to
variation on any account. A bid submitted with an adjustable price
quotation will be treated as non responsive and rejected.
20.10 In the case of Adjustable Price, prices quoted by the Bidder shall be
subject to adjustment during performance of the contract to reflect
changes in the cost elements such as labor, material, transport and
contractor's equipment in accordance with the procedures specified in the
corresponding Appendix to the Contract Agreement. A bid submitted with
a fixed price quotation will not be rejected, but the price adjustment will
be treated as zero. Bidders are required to indicate the source of labor
and material indices in the corresponding Form in Section 4 (Bidding
Forms).

20.11 If so indicated in the BOS, bids are being invited for individual lots
(contracts) or for any combination of lots (packages). Bidders wishing to
offer any price reduction (discount) for the award of more than one
Contract shall specify in their Letter of Bid the price reductions applicable

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to each package, or alternatively, to individual Contracts within ~


package, and the manner in which the price reductions will apply.

20.12 If the BOS allows Bidders to quote separate prices for different lots
(contracts), and the award to a single Bidder of multiple lots (contracts)
the methodology to determine the lowest evaluated price of the lot
(contract) combinations, including any discounts offered in the Letter Of
Bid, is specified in Section 3 (Evaluation and Qualification Criteria).

21. Currencies of 21.1 The currency(ies) of the bid shall be, as specified in the BOS.
Bid and
21.2 Bidders may be required by th.e Employer to ju.stify, to the Employer'
Payment
satisfaction, their local and foreign currency requirements. s

22. Period of 22.1 Bids shall remain valid for the p~riod specified in the BOS after the bid
Validity of Bids submission deadline date prescnbed by the Employer. A bid valid for
shorter period shall be rejected by the Employer as non responsive. a

22.2 In exceptional circumstances, prior. to the expiration of ~ bid validity


period, the Employer may request Bidders to extend the penod of validity
of their bids. The request and the responses shall be made in writing. If a
bid security is requested in accordance with ITB 23, the Bidder granting
the request shall also extend the bid security for 93 days beyond the
deadline of the extended validity period. A Bidder may refuse the request
without forfeiting its bid security. A Bidder granting the request shaR not
be required or permitted to modify its bid.

23. Bid Security/ 23.1 Unless otherwise specified in the BOS, the Bidder shall furnish as part of
its bid, in original form, either a Bid-Securing Declaration or a bid security
Bid Securing
as specified in the BOS. In the case of a bid security, the amount and
Declaration currency shall be as specified in the BOS.

23.2 If a Bid-Security is specified pursuant to ITB 23.1, the bid security shall
be, at the bidder's option, in any of the following forms:
(a) an unconditional bank guarantee;
(b) an irrevocable letter of credit; or
(c) a cashier's or certified check;
all from a reputable source from an eligible country as described in
Section 5 (Eligible Countries). In the case of a bank guarantee. the bid
security shall be submitted using either the Bid Security Form included in
Section 4 (Bidding Forms) or another form acceptable to the Employer.
The form must include the complete name of the Bidder. The bid serurity
shall be valid for ninety-three days (93) beyond the original validity period
of the bid, or beyond any period of extension if requested under ITB 22.2

23.3 Unless otherwise specified in the BOS, any bid not accompanied by. a
substantially compliant bid security, if one is required in accordance w,th
ITB 23.1, shall be rejected by the Employer as non responsive.

0~:
23.4 If a Bid-Security is specified pursuant to ITB 23.1, the bid ~rity
unsuccessful Bidders shall be returned as promptly as possible upo t to
successful Bidder's furnishing of the performance security pursuan
ITB45.

23.5 If a Bid-Security is specified pursuant to ITB 23.1, the bid ~~:


O
successful Bidder shall be returned as promptly as possible

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successful Bidder has signed the Contract and furnished the required
performance security.

23.6 The bid security may be forfeited:


a) if a B_idder withdra.ws its bid during the period of bid validity
specified by the Bidder on the Letters of Technical Bid and Price
Bid, except as provided in ITB 20.2 or
b) if the successful Bidder fails to:
(i) sign the Contract in accordance with ITB 48;
(ii) furnish a performancesecurity in accordance with ITB 49; or
(iii) accept the arithmetical corrections of its Bid in accordance
with ITS 39.

23. 7 The Bid Security of a Joint Venture shall be in the name of the Joint
Venture that submits the bid. If the Joint Venture has not been legally
constituted at the time of bidding, the bid security shall be in the names
of all future partners as named in the letter of intent referred to in ITB 4.1.

24. Format and 24.1 The Bidder shall prepare one original of the documents comprising the
Signing of Bid bid as described in ITB 14 and clearly mark it "ORIGINAL." In addition,
the Bidder shall submit copies of the bid, in the number specified in the
BOS and clearly mark them "COPY." In the event of any discrepancy
between the original and the copies, the original shall prevail.

24.2 The original and all copies of the bid shall be typed or written in indelible
ink and shall be signed by a person duly authorized to sign on behalf of
the Bidder. This authorization shall consist of a written confirmation as
specified in the BOS and shall be attached to the bid. The name and
position held by each person signing the authorization must be typed or
printed below the signature. All pages of the original bid where entries or
amendments have been made shall be signed or initialed by the person
signing the bid.

24.3 A bid submitted by a JV shall be signed so as to be legally binding on all


partners.
24.4 Any interlineations, erasures, or overwriting shall be valid only if they are
signed or initialed by the person signing the bid.

D. Submission and Opening of Bids

25. Submission, 25.1 Bidders may always submit their bids by mail or by hand. When so
Sealing and specified in the BOS, bidders shall have the option of submitting their bids
Marking of Bids electronically. Procedures for submission, sealing and marking are as
follows:
{a) Bidders submitting bids by mail or by hand shall enclose the
original and each copy of the Bid, including alternative bids, if
permitted in accordance with ITB 16, in separate sealed
envelopes, duly mandng the envelopes as 'ORIGINAL,
"ALTERNATIVE" and "COPY." These envelopes containing the
original and the copies shall then be enclosed in one single
envelope. The rest of the procedure shall be in accordance with
ITB 25.2 and 25.3.

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Section I Instructions lo~
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(b) Bidders submitting bids electronically shall follow the electronic


submission proceduresspecified in the BOS. bid

25.2 The inner and outer envelopes shall:


(a) bear the name and address of the Bidder;
(b) be addressed to the Employer in accordance with ITB 2s.1;
(c) bear the specific identification of this bidding process indicated in
accordancewith ITS 1.1; and
(d) bear a warning not to open before the time and date for bid
opening.
25.3 If all envelopesare not sealed and marked as required, the Employer Will
assume no responsibility for the misplacement or premature opening of
the bid.

26. Deadline for 26.1 Bids must be received by the Employer at the address and no later than
Submission of the date and time indicated in the BOS.
Bids
26.2 The Employer may, at its discretion, extend !he deadline for the
submission of bids by amending the Bidding Document in accordance
with ITS 11, in which case all rights and obligations of the Employer and
Bidders previously subject to the deadline shall thereafter be subject to
the deadline as extended.

27. Late Bids 27.1 The Employer shall not considerany bid that arrives after the deadline for
submission of bids, in accordance with ITB 26. Any bid received by the
Employer after the deadline for submission of bids shall be declaredlate,
rejected,and returned unopened to the Bidder.

28. Withdrawal, 28.1 A Bidder may withdraw, substitute, or modify its bid after it has been
Substitution, submitted by sending a written notice, duly signed by an authorized
and Modification representative, and shall include a copy of the authorization in
of Bids accordancewith ITS 24.2, (except that withdrawalnotices do not require
copies). The corresponding substitution or modification of the bid must
accompanythe respective written notice. All notices must be:
(a) prepared and submitted in accordance with ITB 24 and ITB 25
(except that withdrawals notices do not require copies), and in
addition, the respective envelopes shall be clearly ma-ked
"WITHDRAWAL,. "SUBSTITUTION,."MODIFICATION;" and

(b) received by the Employer prior to the deadline prescribed for


submissionof bids, in accordancewith ITB 26.

28.2 Bids requested to be withdrawn in accordance with fTB 28 shall be


returned unopened to the Bidders.

28.3 No bid m~y be withdrawn,substituted, or modified in the interval between


t~ ~eadhne for submissionof bids and the expiration of the period of bid
vahdity specified by the Bidder on the letter of Bid or any extension
thereof.

29. Bid Opening 29.1 The Employer shall conduct th . . . .


presence of Bidders . e opening of Technical Bids in the
and at the address :~signaled representatives who choose to attend.
electronic bid ope~ina e and time specified in the BOS. Any specifie
permitted in accordan! P~t'~~tes required if electronic bidding is
in the BOS. The Price ;.~I
.11 Sub-<:Jause 25.1, shall be as specifi~d
s w, remain unopened and will be held in
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custod_y of t~e Employer.until the specified time of their opening. If the


Technical Bid and th~ Price Bid _are ~ubmitted together in one envelope,
the Em~loyer ":'ay reject the entire Bid. Alternatively, the Price Proposal
may be irnrnedtately resealed for later evaluation.

29 2 First, envelopes mar~ed "WITHDRAWAL shall be opened and read out


and the envelo~ with the corresponding bid shall not be opened, but
returned to _the ~1dder. No bid withdrawal shall be permitted unless the
corre~pond1ng w1th~rawal notice contains a valid authorization to request
the wrthdrawal and rs read out at bid opening. Next, envelopes marked
"SUBSTITUTION" shall be opened. The inner envelopes containing the
Substitution Technical Bid and/or Substitution Price Bid shall be
exchanged for the corresponding envelopes being substituted, which are
to be returned to the Bidder unopened. Only the Substitution Technical
Bid, if any, shall be opened, read out, and recorded. Substitution Price
Bid will remain unopened in accordance with ITB Sub-Clause 29.1. No
envelope shall be substituted unless the corresponding Substitution
Notice contains a valid authorization to request the substitution and is
read out and recorded at bid opening Envelopes marked
"MODIFICATION" shall be opened. No Technical Bid and/or Price Bid
shall be modified unless the corresponding Modification Notice contains
a valid authorization to request the modification and is read out and
recorded at the opening of Technical Bids. Only the Technical Bids, both
Original as well as Modification, are to be opened, read out, and recorded
at the opening. Price Bids, both Original as well as Modification, will
remain unopened in accordance with ITB Sub-Clause 29.1.

29.3 All other envelopes holding the Technical Bids shall be opened one at a
time, reading out: the name of the Bidder, and indicating whether there is
a modification or substitution; the presence or absence of a bid security
and any other details as the Employer may consider appropriate. Only
Technical Bids and alternative Technical Bids read out and recorded at
bid opening shall be considered for evaluation. No bid shall be rejected
at bid opening except for late bids, in accordance with ITB 27.1.

29.4 The Employer shall prepare a record of the opening of Technical Bids that
shall include, as a minimum: the name of the Bidder and whether there is
a withdrawal, substitution, or modification; the Bid Price, per lot if
applicable, and the presence or absence of a bid security or a bid
securing declaration, if one was required. The Bidders' representatives
who are present shall be requested to sign the record. The omission of
a Bidder's signature on the record shall not invalidate the contents and
effect of the record. A copy of the record shall be distributed to all Bidders
who submitted bids in time, and posted online when electronic bidding is
permitted.

29.5 At the end of the evaluation of the Technical Bids, the Employer will invite
bidders who have submitted substantially responsive Technical Bids and
who have been determined as being qualified for award to attend the
opening of the Price Bids. The date, lime. and location of the opening of
Price Bids will be advised in writing by the Employer. Bidders shall be
given reasonable notice of the opening of Price Bids.

29.6 The Employer will notify Bidders in writing who have been rejected on the
grounds of their Technical Bids being substantially non-responsive to the
requirements of the Bidding Document and return their Price Bids
unopened.

29. 7 The Employer shall conduct the opening of Price Bids of all Bidders who
submitted substantially responsive Technical Bids, in the presence of

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. ch se to attend at the address, date alld


Bidders representatrves who ~he Bidder's representatives who ar
time specified by the Employ~r. a register evidencing their attendanc:
present shall be requested to sign
. p . e Bids shall be opened one at a lime
29.8 All other envelopes holding ~7dder and indicating whether there is~
reading out: the na~e ~f t~ehe 'aid Prices. including any discounts alld
modification or substitution. ~h r details as the Employer may consider
alternali_ve offers, an~ an~d~ ~iscounts. and alternative off~ read out
8
appropnate. Onl~ Price ~Ing of Price Bids shall be considered f0r
and r~orded d~nngh thll~::,ected at bid opening.
evaluation. No bid s a
a record of the opening of Price Bids that
29.9 The Employer shall ~r~pa:. the name of the Bidder. the Bid Price (Per
shall inclu~e. as a mim;.u unts and alternative offers. The Bidders
lot if apph<:3ble), any e is~;sent shall be requested to sign the record.
represe~t~t,ves ~~d~r r~ signature on the record shall not invalidate the
If
The om1ss1on of a t~e record. A copy of the record shall be distributed
O
contents_ and effwhect bmitted bids In lime, and posted online when
to all Bidders o su .
electronic bidding is permitted.

E. Evaluation and Comparison of Bids

Information relating to the evaluation of_ bids and recommendation c:A


30. Confidentiality 30.1
contract award, shall not be disclosed to B1d~lerhs or anbyl_ ott~er pefrsons not
officially concerned with such process untl t e pu ica on o contract
award.

the
30_2 Any attempt by a Bidder to influence the Em1tp_loytherin !he1~aofluaits_tionb.odf
bids or Contract award decisions may resu in e rejec ion , .

30.3 Notwithstanding ITB 30.2, from the time of bid opheniEng to the time of
contract award, if any Bidder wishes to contact t e mployer on any
matter related to the bidding process, it should do so in writing.

31. Clarification of 31.1 To assist in the examination, evaluation, and comparison of the Technical
Bids and Price Bids, and qualification of the Bidders, the Employer may, at its
discretion, ask any Bidder for a clarification of its bid. Any clarification
submitted by a Bidder that is not in response to a request by the Employer
shall not be considered. The Employer's request for clarification and the
response shall be in writing. No change in the Technical Bid or prices in
the Price Bid shall be sought, offered, or permitted, except to confirm the
correction of arithmetic errors discovered by the Employer in the
evaluation of the bids, in accordance with ITB 39.

31.2 If a Bidder does not provide clarifications of its bid by the date and time
set in the Employer's request for clarification, its bid may be rejected.

32. Deviations, 32.1 During the evaluation of bids, the following definitions apply:
Reservations,
and Omissions (a) "Deviation is a departure from the requirements specified in the
Bidding Document;
(b) "Reservation" is the setting of limiting conditions or withholding
from complete acceptance of the requirements specified in tt,e
Bidding Document; and
(c) "Omission is the failure to submit part or all of the information r,
documentation required ln the Bidding Document.

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33. Preliminary 33.1 The Employer shall _examine the Technical Bid to confirm that all
Examination documents and tech~1cal documentation referenced in ITB Sub-Clause
of Technical 14.2 have been_ provided, and to determine the completeness of each
Bids docu~ent subm1tt~d. ff any of these documents or information is missing
the Bid may be rejected. '

33.2 The Employer shall confirm that the following documentsand information
have been provided in the Technical Bid. ff any of these documents or
information is missing, the offer shall be rejected.
(a) letter of Technical Bid;
(b) written confirmation of authorization to commit the Bidder;
(c) Bid Security, if applicable; and
(d) Technical Proposal in accordance with ITB 19.
34. Responsiveness 34.1 The Employer's determination of a bid's responsiveness is to be based
of Technical Bid on the contents of the bid itself, as defined in ITB 14.

34.2 A substantially responsive Technical Bid is one that meets the


requirements of the Bidding Document without material deviation,
reservation, or omission. A material deviation, reservation, or omission
is one that,
(a) if accepted, would:
(i) affect in any substantial way the scope, quality, or
performanceof the IT Products and/or Servicesspecified in
the Contract; or
(ii) limit in any substantial way, inconsistent with the Bidding
Document, the Employer's rights or the Bidder's obligations
under the proposed Contract; or
(b) if rectified, would unfairly affect the competitive position of other
Bidders presenting substantially responsive bids.

34.3 The Employer shall examine the technical aspects of the bid submitted in
accordance with ITB 19, Documents Establishing Conformity of the IT
Products and/or Services, in particular, to confirm that all requirements of
Section 6 (Schedule of Requirements) have been met without any
material deviation, reservation, or omission.

34.4 If a bid is not substantially responsive to the requirements of the Bidding


Document, it shall be rejectedby the Employer and may not subsequently
be made responsive by correction of the material deviation. reservation,
or omission.

35. Nonmaterial 35.1 Provided that a bid is substantially responsive, the Employer may waive
Nonconformities any nonconformity in the bid that does not constitute a material deviation,
reservation or omission.

35.2 Providedthat a bid is substantiallyresponsive,the Employer may request


that the Bidder submit the necessaryinformationor documentation, within
a reasonable period of time, to rectify nonmateriaf nonconformities in the
bid related to documentation requirements. Requesting information or
documentationon such nonconformitiesshall not be related to any aspect
of the price of the bid. Failure of the Bidder to comply with the request
may result in the rejectionof its bid.

35.3 Providedthat a bid is substantially responsive, the Employer shall rectify


quantifiable nonmaterial nonconformitiesrelated to the Bid Price. To this

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Section I In~ lo e....._
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effect, the Bid Price shall be adjusted, for co.mp~rison purposes 001
reflect the price of a missing or.non-conforming ,~e~ or component.~ to
adjustment shall be made using the method 1nd1cated in Sect ~
(Evaluation and Qualification Criteria). IOr, 3

36. Evaluation of 36.1 The Employer will evaluate and compare the bids that have been
Bids determined to be substantially responsive, pursuant to ITB 32, 33 34
35. The evaluation will be performed assuming either that: ' alld

(a) the Contract will be awarded to t~e lowest. evaluated Bidder far
the entire IT Products and/or Services required by the Emplo
Yer;
or
(b) if specified in the Section 3 (Evaluation and Oualificar
Criteria). Contracts will be awar~ed to t~e Bidders for e:
individual lot, or slice defined m Section 6 (Schedule Of
Requirements) whose bids. result in the lowest combine(!
evaluated price for the entire IT Products and/or Services
required by the Employer.
36.2 The Employer shall use the criteria and methodologies indicated in ITB
36 to ITS 43. No other evaluation criteria or methodologies shan be
permitted.
36.3 The Employer's evaluation of a bid writ be made on the basis of Prices
quoted in accordance with ITS 20.
36.4 The Employer's evaluation of responsive bids as specified in Section 3
(Evaluation and Qualification Criteria), will take into account technica
factors.

37. Detailed 37.1 The Employer will carry out a detailed technical evaluation of the bids not
Evaluation of previously rejected as being substantially non-responsive, in order to
Technical Bids determine whether the technical aspects are in compliance with the
Bidding Document. In order to reach such a determination, the Employer
will examine and compare the technical aspects of the bids on the basis
of the information supplied by the bidders.
37.2 As specify in BOS, If the Employer has chosen to give weight to important
technical factors (i.e., the price weight, X, is Jess than 100 in the
evaluation), that cannot be reduced to life-cycle costs or pass/fail criteria,
the Total Technical Points assigned to each bid in the Evaluated Bid
Formula will be determined by adding and weighting the scores assigned
by an evaluation committee to technical features of the bid in accordance
with the criteria set forth below.
(a) The categories of technical features that could be evaluated are
generally defined below and specifically identified in Section 3
(Evaluation and Qualification Criteria):
(i) Performance, capacity, or functionality features such as these
that either exceed levels specified as mandatory or desirable
in s.ection 6 (Schedule of Requirements); meet the Employer's
~usrness requirements, reduce the Employer's level of risk. <1
influence the life-cycle cost and effectiveness of the Products
and/or Services.
(ii) Usability features, such as ease of use ease of administration
an.d !mpl~mentation, or ease of expansion, compatibility ~th
~x,strng ,~frastructure, systems and applications. which
influence life-cycle cost and effectiveness of the Products
and/or Services.

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(iii) The thoroughness, reasonableness, and responsiveness of


the Bidder's preliminary plans such as the project plan.
implementation plan, and transition plan in assisting the
Employer to successfully achieve its requirements.
(iv) The thoroughness. reasonableness. and responsiveness of
the proposed arrangements for support such as management
and coordination, training, quality assurance, technical
support, logistics, problem resolution, and transfer of
knowledge, and other such activities as specified in the Section
6 (Schedule of Requirements).
(v) Other relevant factors, if any, listed in Section 3 (Evaluation
and Qualification Criteria).
(b) As specified in the Section 3 (Evaluation and Qualification Criteria),
appropriate features within these technical categories will be identified
and given a weighting as part of the technical evaluation.
(_c) During the evaluation process, the evaluation committee will assign to
each selected feature a whole number score from O to 4, where O
means that the feature is absent. and 1 to 4 represents a predefined
values as to the degree to which the Bidder has met the requirements
of the selected feature. The scoring will be 1 for the feature being
present but showing deficiencies; 2 for meeting the requirements; 3
for marginally exceeding the requirements; and 4 for significantly
exceeding the requirements.
(d) The Total Technical Score (T) is the combined weighted scores of all
the technical features evaluated using the following formulae:

T = Sa WA + Sb WB + Sc WC
Sta Stb Ste
Where, for example. there is an evaluation of three (3) features:
Sa = Score by the particular bid on features A, B, C, etc.
Sta = Highest achievable score on features A, B, C, etc.
WA= Weighted points allocated to features A, B, C, etc.
In the worked example below. assume the points weighting (100-X) for
Technical factors is 30 and the three technical features A, B, and C to be
evaluated are allocated weightings of 5, 15, and 10 points respectively. On
the scoring scale, 4 is the maximum score achievable.
The particular Bidder in question scores 2/4, 3/4, and 4/4 on features A, 8,
and C respectively.
The Particular Bidder's Total Technical Score (T) is calculated as:

2 3 4
T=-5 + -15+-10
4 4 4
= 23.75
37.3 Where alternative technicalsolutions have been allowed in accordance with
ITB 16, and offered by the Bidder, the Employerwill make a sim~ar evaluation
of the alternatives. Where alternatives have not been allowed but have been
offered, they shall be ignored

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38. Eligibility and 38.1 The Employer shall determine to its satisfaction during the evaiu .
Qualification of Technical Bids whether a Bidder meets the eligibility and q ati_o~ Of
the Bidder criteria specified in Section 3 (Evaluation and Qualification Crit~!ifying

38.2 The determination shall be ~ased upon_ an_ examinaUon of


documentary evidence of the Bidder's qual1ficat1ons submitted by the
Bidder. pursuant to ITB 18. the

38.3 An affirmative determinatio_n sh~II be a pre:equisite f~r th_e opening a


evaluation of a Bidder's Price 81~. A_ nega_r,ve determination sha# resu1
into the disqualification of the Bid, in_ wh,ch event the Employer sh
return the unopened Price Bid to the Bidder. aJI

38.4 The capabilitiesof the manufacturers and subcontractorsp,_o~ in its Bid


to be used by the Bidder will also be evaluat~d for ~cc~ptabil~ ,n accordance
with Section 3 (Evaluation and Q~alif,cat,on Cntena). T~,r Pa-tiei~
should be confirmed with a letter of intent between the parties, as needed
Should a manufacturer or subcontractor be determined to be unacceptable.
the Bid will not be rejected, but the Bidder will be required to substm.rte ~
acceptable manufacturer or subcontractor without any change to the bid
price. Prior to signing the Contract. the corresponding Appendix to the
Contract Agreementshall be completed,listing the approved manufacturers
or subcontractors for each item concerned.
39. Correction of 39.1 During the evaluation of Price Bids, the Employer shall cooect
Arithmetical arithmetical errors on the followingbasis:
Errors
(a) if there is a discrepancy between the unit price and the total price,
which is obtained by multiplying the unit price and quantity, '
between added or subtracted subtotals and totals, the unit '
subtotal price shall prevail and the total price shall be corrected
unless in the opinion of the Employer there is an obv;oo;
misplacementof the decimal point in the unit or subtotal prices,
in which case the line item total as quoted shall govern and the
unit price or subtotal shall be corrected.
(b) if there is a discrepancy between words and figures, the amount
in words shall prevail, unless the amount expressed in words is
related to an arithmetic error. In which case the amount in figures
shall prevail subject to (a) above.

39.2 If the Bidder that submitted the lowest evaluated bid does not accept the
correction of errors, its bid shall be declared non-responsive.
40. Conversion to
40.1 For evaluation and comparison purposes, the currency(ies) of the bid
Single Currency
shall be converted into a single currency as specified in the BOS.
41. Margin of
Preference 41.1 Unless otherwise specified in the BOS no margin of pref erenee shaU
apply. '
42. Evaluation of 42.1
Price Bids Th~ Evaluated Bid Price (P) for each responsive bid will be determined
::, e t~um 0'. the Adj_ustedBid Price (AP) plus the Recurrent Costs (R);
ere e Ad1usted Bid Price (AP) is determined as:
(a) the price of the IT p od "
Em 1 ~ ucts 011ered from within or from outside the
Poyer s country, ,n accordance with ITB 20.5; plus
(b) ,the total ~ice for all Services such as software development.
ransportat,on insuran II .
ce, msta atron, customization, integration.

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com~issioning, testing. acceptance. training, technical support,


repair, and any other Services.
(c) With adjustments for:
(i) Products and/or Services that are left out or are necessary
to correct minor deviations of the bid will be added to the
total bid price using costs taken from the highest prices from
other responsive bids for the same Products and/or
Services. or in the absence of such information. the cost will
be estimated at prevailing list prices. If the missing Products
and/or Services are scored as a technical failure, the
relevant score will be set at zero.
(ii) Price adjustment due to quantifiable non material
nonconformities in accordance with ITB 35.
(iii) Corrections to errors in arithmetic, in accordance with ITB
39.
(iv) Converting the amount resulting from applying (i) to (iii)
above. if relevant, to a single currency m accordance with
ITB40.
(v) The evaluation factors indicated in Section 3 (Evaluation and
Qualification Criteria).
(d} The Recurrent Costs (R) are reduced to net present value and
determined using the following formula:

R = N I.M RT
x = 1 (1 + If
Where
N = number of years of the Warranty Period, defined in PC Clause 29.4
M = number of years of the Post-Warranty Services Period, as defined in
PC Clause 1
X = an index number 1, 2, 3 .... N + M representing each year of the
combined Warranty Service and Post-Warranty Service Periods
Rx= total Recurrent Costs per year x: as recorded in the Recurrent Cost
Form
I = discount rate to be used for the Net Present Value calculation, as
specified in BOS.
42.2 If price adjustment is allowed in accordance with ITB 20.8, the estimated
effect of the price adjustment provisions of the Conditions of Contract.
applied over the period of execution of the Contract. shall not be taken
into account in bid evaluation.
42.3 If this Bidding Document allows Bidders to quote separate prices for
different lots (contracts). and the award to a single Bidder of multiple lots
(contracts). the methodology to determine the lowest evaluated price of
the lot (contract) combinations, including any discounts offered in the
Letter of Bid, is specified in Section 3 (Evaluation and Qualification
Criteria).
42.4 If the bid, which results in the Lowest Evaluated Bid, is seriously
unbalanced or front loaded in the opinion of the Employer. the Employer
may require the Bidder to produce detailed price analyses for any or all
items of the Price Schedules. to demonstrate the internal consistency of
those prices with the methods and time schedule proposed. After

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evaluation of the price analyses, taking into consideration the term


payment, the Employer may require that the amount of the perlormas of
security be increased at the expense of the Bidder to a level Suffteien~
protect the Employer against financial loss in the event of defaultof ~
successful Bidder under the Contract.

43. Comparison of 43.1 The Employer shall compare all substantially responsive bids .
Bids accordance with ITB 42.1 to determine the lowest evaluated bid. rn

44. Employer's 44.1 The Employer reserves the right to accept or reject any bid, and to annul
Right to Accept the bidding process and reject all bids at any time prior to contract award
Any Bid, and to without thereby incurring any liability to Bidders. In case of annulment an
Reject Any or All bids submitted and specifically, bid securities, shall be promptly returnec1
Bids to the Bidders.

F. Award of Contract

45. Employer's 45.1 The Employer reserves the right at the time of Contract award lo increase
Right to Vary or decrease, by the percenlage(s) indicated in the BOS, any of the
Quantities at following:
Time of Award (a) the quantity of substantially identical IT Products and/or Services; or
(b) the quantity of individual Hardware, Software, related equipmen~
Materials, products, and other Goods that are components of the
Project to which this procurement applies; or
(c) the quantity of Installation or other Services to be performed,
from that originally specified m Section 6 (Schedule of Requirements) (as
amended by any Addenda issued pursuant to ITB Clause 11 ). withoutany
change in unit prices or other items and conditions.

46. Award Criteria 46.1 The Employer shall award the Contract to the Bidder whose offer has
been determined to be the lowest evaluated bid and is substantiaffy
responsive to the Bidding Document. provided further that the Bidder is
determined to be eligible and qualified to perform the Conlrad
satisfactorily.

47. Notification of 47.1 As specified in BDS, prior to the expiration of the period of bid validity, the
Award Employer shall notify the successful Bidder, in writing, that its bid has
been accepted. The notification letter (hereinafter an in the Conditions of
Contract and Contract Forms called the "Notice of Award') shall specify
the sum that the Employer will pay the Contractor in consideration of the
execution and completion of the IT Products and/or Services (hereinafter
and in the Conditions of Contract and Contract Forms called "the Contract
Price").

47.2 At the same time, the Employer shall also notify all other Bidders of the
results of the bidding, and shall publish the results identifying the bid and
lot numbers and the following information: (i) name of each Bidder who
submitted a Bid; (ii) bid prices as read out at Bid Opening; (iii) name and
evaluated prices (and bid score if weighted scoring system was used) of
each Bid that was evaluated; (iv) name of Bidders whose bids were
r~jected and the reasons for their rejection; and (v) name of the winnin9
Bidder, and the Price it offered, as well as the duration and summary
scope of the contract awarded.

47.3 Until a formal contract is prepared and executed, the notification of award
shall constitute a binding Contract.

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47.4 T~e Employer shall_ pro~ptly respond in writing to any unsuccessful


Bidder who, after notification of award in accordance to ITB 47.2 requests
in writing the grounds on which its bid was not selected. '

48. Signing of 48.1 Promptly upon notification, the Employer shall send the successful Bidder
Contract the Contract Agreement.

48.2 Within twenty-eight (28) days of receipt of the Contract Agreement, the
successful Bidder shall sign, date, and return the Contract Agreement to
the Employer.

49. Performance 49.1 Within twenty-eight (28) days of the receipt of notification of award from
Security the Employer, the successful Bidder shall furnish the performance
security in accordance with the General Conditions, subject to ITB 42.4,
using for that purpose the Performance Security Form included in Section
9 (Contract Forms), or another form acceptable to the Employer.

49.2 Failure of the successful Bidder to submit the above-mentioned


Performance Security or sign the Contract shall constitute sufficient
grounds for the annulment of the award and forfeiture of the bid security
or execution of the Bid Securing Declaration. In that event the Employer
may award the Contract to the next lowest evaluated Bidder whose offer
is substantially responsive and is determined by the Employer to be
qualified to perform the Contract satisfactorily.

50. Adjudicator 50.1 Unless the BOS states otherwise, the Employer proposes that the person
named in the BOS be appointed as Adjudicator under the Contract to
assume the role of informal Contract dispute mediator, as described in
GC Clause 52. In this case, a resume of the named person is attached to
the BOS. The proposed hourly fee of the Adjudicator is specified in the
BOS. The expenses that would be considered reimbursable to the
Adjudicator are also specified in the BOS. If a Bidder does not accept the
Adjudicator proposed by the Employer, it should state its non-acceptance
in its Bid Submission Form and make a counterproposal of an Adjudicator
and an hourly fee, attaching a resume of the alternative. If the successful
Bidder and the Adjudicator nominated in the BOS happen to be from the
same country, and this is not the country of the Employer too, the
Employer reserves the right to cancel the Adjudicator nominated in the
BOS and propose a new one. If by the day the Contract is signed, the
Employer and the successful Bidder have not agreed on the appointment
of the Adjudicator, the Adjudicator shall be appointed, at the request of
either party, by the Appointing Authority specified in the PC clause
relating to GC Clause 52.1 (e), or if no Appointing Authority is specified
there, the Contract will be implemented without an Adjudicator.

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Sectio
- n 11 - Bid Data Sheet

Section II. Bid Data Sheet


!~is sec.tion consists of provisions that are specific to each procurement and supplement the
'ormat,on or requirements induded in Section 1 (Instructions to Bidders).

A. Introduction

The number of the Invitation for Bids is: ADB-PDEIP II-Tranche 1-AMI PrOj
ITB 1.1 ~.
IESCO Package 1

The Employer is: Islamabad Electric Supply Company limited CIESCO)

The name of the ICB is: Procurement of Advanced Metering Infrastructure Pr .


in Rawalpindi Circle, Customer Information Syste~ and New Modem 8~
System for the Entire company in Islamabad Electric Supply Company Lirn ng
(IESCO) ~

The identification number of the ICB is: ADB-PDEIP II-Tranche 1-AMI Proj~
IESCO Package 1

The number and identification of lots (contracts) comprising this ICB is: one (1)

ITB 2.1 The Borrower is: Islamic Republic of Pakistan

The name of the Project is: Second Power Distribution Enhancement lnvestrne,.
Program, Tranche 1

fTB 7.1 This clause will apply for nominated sub-contractors for the following components
-
of the bid:

Meters

The qualifications of Sub-Contractors can count for the provision of the key
ITB 7.5 components mentioned above. The qualification criteria are mentioned in
Section Ill.
Joint Ventures will not be accepted as sub-contractors

B. Contents of Bidding Document

ITB 10.1 For clarification purposes only, the Employer's address is:

Islamabad Electric Supply Company Limited


Chief Engineer (Development)
Street No.40, G-7/4, IESCO Head Office Islamabad
ZIP Code: 44000
Country: Pakistan
Facsimile number: 0092519252978

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Electronic Mail: iescoami@iesco.com.pk

ITB 10.2 A site visit will be organized by_ the Employer after pre-bid meeting on prospective
bidder's request as per convemence of the employer. However, site visit will not be
arranged 15 day prior of bid opemng.
Time for Site Visit
Time: 1000 Hrs. Pakistan Standard Time
Place: Rawalpindi

ITB 10.4 A Pre-Bid meeting will take place. If a Pre-Bid meeting will take place, date, time
and place are as follows:
Pre-Bid meeting:
Date: 291h August. 2017
Time: 1000 Hr Pakistan Standard Time
Place: IESCO Conference Room IESCO H/Q Islamabad

A site visit conducted by the Employer will be organized following the Pre-Bid
meeting as per ITB-10.2 above

C. Preparation of Bids

ITB 16.1 Alternative Bids are permitted.

ITB 19.7 The use of specific item brand names and/or standards is prohibited.

ITB 20.1 Bidder shall quote for the Products and/or Services on a single responsibility" basis
excluding the following responsibilities to be undertaken by the Employer:

The Employer will take care of warehousing.

The Employer will make available crews for installation of the meters under
supervision of the Supplier

The Employer will handle local distribution of the meters

The Employer shall take care of insurance after receipt at the warehouse

The Employer shall make available the rooms for the installation of servers and
communications modules, the AMI Control Center and the AMI
Backup/Integration Center.
The Employer shall make available Telecommunication Services via own
network or external service provider to connect the devices included in the
project

During contract execution, the Employer and the Contractor will coordinate their
respective activities with each other to ensure timely supply, installation and testing
of equipment and avoid implementation delays.

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ITB 20.5 The lncoterm for quoting Products and/or Services manufactured within tl\e
Employer's country is: EXW. The lncoterms edition is ("lncoterms 2010 - le
---
Official Rules for the Interpretationof Trade Terms published in January 2011 be
the International Chamber of Commerce, 38 Cours Albert ter, 75008 Pa/
France.) ~

ITB 20.S(a) For foreign goods priced on a CIP Regional Store Bakra Mandi, Rawalpindi ---
(i) The contract of carriage shall include the cost of unloading the PrOducts at:
destination, as well as payment by the Contractor of the .cost of custoin
formalities, duties, taxes or other charges payable on the !ore,gn PrOducts for
their transit through any country other than the Employers country.

(ii) The named place of destination shall be IESCO's Warehouse in Rawalpindi


Area, Islamabad.

ITB 20.S(c) ~ot applicable

ITB 20.6 Not applicable

ITB 20.8 The prices quoted by the Bidder shall be: fixed for the duration of the contract.

ITB 20.11 Not Applicable

ITB 21.1 Bid prices shall be quoted in the following currencies:

(a) Bidders may express their bid price in any fully convertible currency. If a
Bidder wishes to be paid in a combination of amounts in different currencies,
it may quote its price accordingly but shall use no more than three currencies
in addition to the currency of the Employer's country.

(b) If some of the expenditures for the Related Services are to be incurred in the
borrowing country, such expenditures should be expressed in the Bid and wil
be payable in the Employer's currency.

ITB 22.1 The bid validity period shall be 180 days.

ITB 23.1 Bids shall include a Bid Security issued by a reputable bank acceptable to tl1
Employer using the form included in Section 4 (Bidding Forms). The amount anc
currency of the bid security shall be: USO 2.4 million.
The bid security shall be valid for ninety three days (93) beyond the original validil)
pe~iod of _the bid or beyond any period of extension if requested under ITB 22.2
Th,~ requrr~ment of an extended bid security beyond normal norms is to cover tilt
period of sixty-days provided for establishing the Proof of Concept of the bidde>
who has been declared lowest evaluated and substantially responsive and issue<
with a Notice of Award.

ITS 23.4 Subject to the _succee~ing sentences, any bid not accompanied by an irrev~bl:
-
an~ callable Bid Security shall be rejected by the Purchaser as non-responsrve.
a bidder submits a bid security that,
I. Deviates info~. amount, and/or period of validity or .
II.
~o~s .not Pr?v1de. sufficient identification of the bidder (including. ~
lrm1tallon. failure to indicate the name of the Joint venture or. where

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Joint Venture has not yet been constituted. the names of all future Joint
Venture Partners). the Purchaser shall request the Bidder 10 b 1
compliant bid security within 15 days of receiving such a requessluF
m11 a
. t b'd . a1 ure
to prov ide a comp I ran I secun~ with the prescribed oened of recewin
such a request shall cause the reiecuon of the Bid. g

The btd security may be forfeited:


ITB 23.6
a) If a Bidder withdraws its bid during the period of bid validity specified by the
Bidder on the Letters of Technical Bid and Price Bid.
b) If the Bidder _fails to satisfactorily complete the Proof of Concept in
accordance with paragraph 7.3 of Section 6 of the bidding documents.
within 60 days of issuance of Notice of Award, 10% of the amount of this
Bid Security will be forfeited; Or
c) If the successful Bidder fails to:
I Sign the Contract in accordance with ITB 48; or
Furnish a performance security in accordance with ITB 49; or
111 Accept the arithmetical corrections of its Bid in accordance
with ITB 39.

ITB 23.8 The Bidder will be ineligible to be awarded any contract by the Employer for: Not
applicable

ITB 24.1 The Technical and Financial Proposals have to be submitted separately.

Envelope 1 marked Technical Proposal, comprising of 1 original and 2 copies


and 1 CD-ROM
Envelope 2 marked Financial Proposal, comprising of 1 original and 1 copy and
1 CD-ROM

The CD-ROM with the Technical Proposal shall not contain any financial
information.

Failure to submit the CD-ROMs will not be a reason to reject the proposal.

Both Envelope 1 and 2 shall be put together in one outer envelope containing the
name of the bidder, project and contract reference numbers.
An organizational document, board resolution or its equivalent, or power of attorney
ITB 24.2 specifying the representative's authority to sign the Bid on behalf of the Bidder.

If the Bidder is an intended or an existing joint venture, the power of attorney should
be signed by all partners and specify the authority of the named representative of
the joint venture to sign on behalf of the intended or existing joint venture. If the
joint venture has not yet been formed, also include evidence from all proposed joint
venture partners of their intent to enter into a joint venture in the event of a contract
award.

The units and rates in words and figures entered to in the Price Schedules should
be typewritten. Bids with handwritten units and rates in words and figures may be
considered non-responsive.

D. Submission and Opening of Bids

Proanmeot ol IT ProdiJcts and SeNices Bidding Oocunent lof


AOB.PDEIP II-Tranche1AMI Project IESCO
Pacbge 1

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Section 11- Bid Data Sheet

ITB 25.1 Bidders will not have the option of submitting their bids electronicall
v.
ITB 25.1 (b) If bidders will have the option of submitting their bids electronically ~
bidding submission procedures shall be: Not applicable ' e electronic

ITB 26.1 For bid submission purposes only, the Employer's address is
Islamabad Electric Supply Company
Chief Engineer (Development)
Street No.40, G-7/4, !ESCO Head Office Islamabad
ZIP Code: 44000
Country: Pakistan

The deadline for bid submission is


Date: 23 Oct, 2017

-
Time: 11 :OOam Pakistan Standard Time

ITB 29.1 The bid opening of Technical Bids shall take place at
Islamabad Electric Supply Company
Chief Engineer (Development)
Street No.40, G-7/4, !ESCO Head Office Islamabad
ZIP Code: 44000
Country: Pakistan
Date: 23 Oct, 2017
Time: 11 :30am Pakistan Standard Time

ITB 29.1 Jf electronic bid submission is permitted in accordance with ITB 29.1, the specific
bid opening procedures shall be:

Not applicable

ITB 37.2 The evaluation will be carried out as per section Ill (Evaluation and Qualification
Criteria. _

ITB 37.3 Alternative bids will be evaluated in accordance with Section 3- Evaluation and
Qualification Criteria, para 1.5. ~

ITB37.4 Not Applicable

E. Evaluation and Comparison of Bids

. . oses to
ITB 40.1 The currency that shall be used for bid evaluation and comparison purp is:
convert all bid prices expressed in various currencies into a single currency
Pakistani Rupees

The source of exchange rate shall be: State Bank of Pakistan

BBidd~'iing~Do~cum;;;;;ennttfuf~;-~~~~~~~~~~~~~~~~~~~~~~-;~

-. AD6-PDEIP llTran'che1-AMIProject IESCO Package 1


Procurement of IT Products and Setv1

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1-34 Section 11- Bid Data Sheet

The date for the exchange rate shall be: the date for submission of the Bids

ITB 41.1 A margin of preference shall apply.

If a margin of prefer~nce applies, .the ~pplic~tio~ methodology will be as specified


in Section 3 (Evaluation and Qualification Criteria).

ITB 42.1 The NPV discount rate is: prevailing Discount Rate at time of Bid Opening issued
bySBP

ITB 45 The Employer reserves the right at the time of Contract award/During currency of
contract to increase or decrease 30% of the following:
(a) the quantity of substantially identical IT Products and/or Services; or
(b) the quantity of individual Hardware, Software, related equipment,
Materials, products. and other Goods that are components of the Project
to which this procurement applies; or
(c) the quantity of Installation or other Services to be performed,

from that originally specified in Section 6 (Schedule of Requirements) (as amended


by any Addenda issued pursuant to ITB Clause 11 ). without any change in unit
prices or other items and conditions.

ITB 47.1 Prior to the expiration of the period of bid validity, the Employer shall notify the
successful Bidder, in writing, that its bid has been accepted. However, the contract
will only be signed if Proof of Concept is established to the satisfaction of the
Employer within 90 days of issuance of the notification letter .. The Proof of Concept
shall be in accordance with responsibilities detailed m paragraph 7.3 of Section 6
of the bidding documents. In case the bidder/contractor is unable to establish the
Proof of Concept as per the requirements set forth in paragraph 7.3 of Section 6 of
the bidding documents, the Employer has the right to cancel the notification letter
or provide another opportunity to the bidder/contractor by extending the period of
establishing the Proof of Concept, provided a reasonable level of work has already
been completed by the bidder/contractor and that either the bid security has been
extended for an equal period or a performance guarantee, covering the Proof of
Concept as well, has been received by the Employer. The notification letter
(hereinafter and in the Conditions of Contract and Contract Forms called the "Letter
of Acceptance") shall specify the sum that the Employer will pay the Contractor in
consideration of the execution and completion of the IT Products and/or Services
(hereinafter and in the Conditions of Contract and Contract Forms called "the
Contract Price"),

ITB 47.2 Promptly after successful Proof of Concept, the Employer shall also notify all other
Bidders of the results of the bidding, and shall publish the results identifying the bid
and lot numbers and the following information: (i) name of each Bidder who
submitted a Bid; (ii) bid prices as read out at Bid Opening; (iii) name and evaluated
prices (and bid score if weighted scoring system was used) of each Bid that was
evaluated; (iv) name of Bidders whose bids were rejected and the reasons for their
rejection; and (v) name of the winning Bidder, and the Price it offered, as well as
the duration and summary scope of the contract awarded.
To supersede the written provision in Section 1. The clause should read:
ITB 47.3
Until a formal contract is prepared and executed, the notification of award shall
constitute a binding Contract, subject to a successful completion of Proof of
Concept.
Proonment of IT Products and Services Bidding Document lor
ADB.PDEIP 11-Tranche1-AMI Projed IESCO
Pacuge 1

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Sedlon _11 -__,;;...;_;;_:~:.......;:.;;..;...._
Bid Data Sheet ,.35

~
ITB 48.1 Promptly after successful completion of Proof of Concept, in accordance With
requirements. set forth in Section 6, the Employer shall iss~e .to the suceesstui
Bidder a Certificate of acceptan~e o.f the Proof of C?ncept within 5 working da
from the date of completion notice issued by the bidder, and send the Contr~
Agreement.
~
ITB 49.1 Within twenty-eight (28) days of the receipt of a Certificate of acceptance of the
Proof of Concept from the Employer, the successful Bidder shall furnish the
performance security in accordance with the General Conditions. subject to ITS
42.4, using for that purpose the Performance Security Form included in Section
9
(Contract Forms). or another form acceptable to the Employer.

An Adjudicator will be appointed by the Pakistan Engineering Council (PEC)


ITB 50 referred as Appointing Agency.
The proposed hourly fee is PKR 3000/- (Three Thousand) excluding all expenses.

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secoon 3- Evaluation and Oualif.calion Cntena Single-Stage 81dd1ng
3A-1

Section 3 - Evaluation and Qualification


Criteria
This Section covers the Evaluation Criteria and Qualification Criteria that the Employer shall use to
qualify Bidders and evaluate bids. In accordance with ITB 27, 29, 51 and 53 no other factors, methods
or criteria shall be used.
Table of Criteria
Table of Criteria 1

1. Evaluation 3

1.1 Responsive Bids 3


1.2 Technical Evaluation 3
1.3 Price Evaluation 3
1.3.1 Quantifiable Deviations and Omissions 3
1.3.2 Time lmpementation Schedule 4
1.3.3 Payment Schedule 3
1.3.4 Domestic Preference 4
1.4 Post Qualification (Due Diligence) 4

2. Qualification of the Bidder 6


2.1 Eligibility 6
2.1.1 Nationality 6
2.1.2 Conflict of Interest 6
2.1.3 ADB Eligibility 6
2.1.4 Government-owned Entity 6
2.1.5 UN Eligibility 6
2.2 Historical Contract Non-Performance 7
2.2.1 History of non-performing contracts 7
2.2.2 Pending litigation 7
2.3 Financial Situation 8
2.3.1 Financial Capability 8
2.3.2 Average Annual Turnover 8
2.3.3 Financial Resources 8
2.4 Experience 9
2.4.1 General Experience 9
2.4.2 Specific Experience 9

2.5 Key Personnel and Oetails 11

2.6 Subcontractors 11

2. 7 Other Qualification Requirements 12

Bidding Document for PtOOJrement of IT Products and Services


AOB-POEIP lf-Tranc:he1-AM1 Project !ESCO Padlage 1

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Proairement of IT Produds and Services Bidding [)octlllellt tor
ADS-POEIP JI-Tranche1-AMI Pro1ect IESCOPPage

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. and Qualification Criteria Single-Stage Bidding 3A.3
Section 3 - Eva Iuation

1. Evaluation
1.1 Responsive Bids
The Employer will review all ~ids su_bmitted to determine whet_h~r the bidd~r is eligible (as
per the criteria in Part 2 of this Section 3) and whether each bid rs responsive using the
following criteria pursuant to ITB Clause 34.
(a) The Bidder meets the Qualification Requirements outlined in Part 2 of this Section 3,
(b) The Bid is substantially complete in that it provides the information outlined in the
Bidder Response Format.(Employer assessment),
Only responsive bids will be further considered.

1.2 Technical Evaluation

The Employer will conduct the Technical Evaluation as follows:


(a) The Bidder must comply with all mandatory requirements marked 'M" in Section 6 on
pass/fail basis. Non-compliance with any of the mandatory requirements may result in
the rejection of the bid.
(b) The Bidder must comply with at least 80% of desired requirements marked "D" in
Section 6 on pass/fail basis. Non-compliance may result in the rejection of the bid.
During price bid evaluation, a price adjustment as described in paragraph 1.3 below
will be applied to take account of the desired requirements with which the Bidder has
not complied.
(c) The Bidder is encouraged to offer optional features. Only for the successful bidder the
Employer will consider these optional features. It is up to the Employer to decide
whether to make use of these optional features or not. However the bidder has to
ensure that the system is working without any of these features. The costs for the
optional features will not be included in price evaluation.
The Price Bids will be opened of only those Bidders who complied with all mandatory
requirements marked "M" and with at least 80% of desired requirements marked 'D" in Section
6.
1.3 Price Evaluation

The Lowest Evaluated Bid Price (Adjusted Bid Price plus the Recurrent Costs) will be
identified by the Employer pursuant to ITB Clause 42 based on the following criteria:
The Adjusted Bid Price will be calculated as follows
(a) Adjustments made for:
(i) D requirements as per paragraph 1.2(b) above; for each percentage of D
requirement below the 100%, 0.5% of the Bid Price as mentioned in the Letter
of Price Bid (Section IV), will be added for evaluation purposes only
(ii) Arithmetic corrections
(iii) Conversions to a single currency
(iv) Net Present Value of Recurrent Costs
The Price Schedules in which the above information must be presented are shown in Part
6 of the Bidder Response Format and the details of individual Forms are found in Section
IV Bidding Forms.
1.3.1 QuantifiableDeviationsand Omissions

Quantifiable Deviations and Omissions from the contractual obligations: the

Bidding Document f0< Procurement of IT Products and SetVices


ADB-PDEIP llTranche1AMI Pro;ect !ESCO Package 1

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lA-4
Section 3 Evaluation and Qualification Criteria Singl6.~

evaluation shall be based on the evaluated cost of fulfilling the contr .


compliance with all contractual obligations. u.nder this bidding document~ in
Employer will assess the cost of such a devlation for the purpose of ensuring f~
comparison of bids. air

1.3.2 Time Implementation Schedule


Time to deliver the Products and/or Installation Services_ f~om. the effective date
specified in Article 3 of the Contract Agreement for determin1~g time for completio
of pre-commissioning acti~ities !s: 1095 d~ys. ~o bo~us will be given for eartie~
completion. A later completion will be P.enahzed with 0.1 ~ per day_up to a maximum
of 100 days of the bid price, for evaluation purposes. A bid exceeding the 1095+100
days will be rejected.
1.3.3 Payment schedule
No deviation to the payment schedule will be allowed. A bidder proposing an
alternative payment schedule will be rejected.
1.3.4 Domestic Preference
A margin of preference will be granted to eligible domestically produced Product in
accordance with the following provisions:
(a) The preference margin shall not be applied to the whole facilities but only
to the eligible domestically produced Product within the contract;
(b) Products offered from outside the Purchaser's country shall be quoted CIP
(Section 4, Bidding Forms, 7.1) and Product offered locally shall be quoted
EXM/ (ex works, ex factory, ex warehouse, ex showroom, or off-the-shelf,
as applicable) free of sales and similar taxes (Section 4, Bidding Forms,
7.1 );
(c) all other cost components for services and works such as costs for design,
local handling, transportation, storage, installation, and commissioning
shall be quoted separately (Section 4, Bidding Forms, 7.1 );
(d) in the comparison of Bids, only the CIP price component of each Bid for the
Product offered from outside the Purchaser's country shall be increased by
the applicable duty and other taxes payable by a non-exempt importer or
by fifteen percent (15%) which ever is less;
(e) if duties vary from item to item within the contract, the appropriate tariff for
each item of Product shall apply;
(f) no margin of preference shall be applied to any of the services included in
the contract; and
(g) Bidders shall not be permitted or required to modify the mix of local and
foreign Products after bid opening.
1.4 Post Qualification (Due Diligence)

Pursuant to ITS Clause 38, the Employer may at its own expense require the Bidder with
th~ lowest _Evaluat~ Bid to provide the further information on 'request to substantiate
c/a~ms and rnformation included in its bid. This information may be subject to audit and
revrew by the Employer and may involve site visits.

Procurement of IT Products and SeMCes


Bidding [)ocUlll~

AOB.PDEIP 11-Tranche1-AMI Project IESCO pad(age

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Section 3 - E valuot,on and Oual,focabOn Criteria S1 e--Stage Btdd1ng
3A5

1.5 Alternative Bids Evaluation

The Alternative Solution must be included with the offer m separate envelopes (one for
technical and one for price) that dearly states 'Alternative Solution' Pursuant to ITB Clause
16.1. Lowest Evaluated Bid Price shall be eligible for Alternative Btd evaluation. Bidders
may propose an alternative technology solution for the "Access Network {additionally to
Base case). This alternative bid shall not be opened untrl the process under clause ITB-37
is completed and the lowest evaluated responsive bidder has been selected. At that moment
the alternative bid shall be opened and if it meets the following requirements:
Descriptive explanation of the proposed technology
Proposed technical schedules for the new elements included
Overview of the sample projects in the world where the proposed technology is
used

Detailed added value that the proposed alternative technology will imply, such
as Cost Benefit Analysis and OPEX calculations.
Detailed imphcated changes to the technical specrficatron 1n Section VI (SOR).
Detailed implicated changes (1f any) to the proof of concept procedure as
specified in ANNEX-B-8 2 of Section VI (SOR).
A written verification that the 9 listed conditions below are fully met.

The same shall then be analyzed by the committee to determine whether the alternative
solution is better than the proposal in main offer. The Client shall only evaluate the
Alternative Solution of the lowest price responsive Bidder. The Client shall consider the
Alternative Proposal at its own discretion and provided that (but not limited to):
a) The proposed alternative technology respects the overall architecture presented in
chapter-4.1 of Section VI (SOR) The only rnocncauon may be applied over the
technologies used for "On-sue Level' architecture (as listed m chapter 4.1.3 of
Section VI (SOR)). and all other architecture levels (including Company Level, AMI
Control Centre Level, and Integration Level) shall remain untouched.
b) The proposed alternative technology meets all Operational Requirements
presented in chapter 4.2 of Section VI (SOR). when applied to capabilitres of Access
Network.
c) The proposed alternative technology meets the Performance Criteria presented for
Acquisition of all meter data in chapter 5.2 of Section VI (SOR).
d) The proposed alternative technology meets all Specific Requirements presented in
chapter 6 of Section VI (SOR), when applied to capabilities of Access Network.
e) Using the proposed alternative technology help to reduce the meter device cost, or
at least does not impact the cost submitted in the winner's bid.
f) Using the proposed alternative technology help to reduce the operation costs
(OPEX).
g) Using the proposed alternative technology includes other added values to the
project, environment and the stakeholders.
h) Using the proposed alternative technology, the project implementation lime-line will
improve, or at least not impacted.
i) Using the proposed alternative technology, the GC (Section-VII) and PC (Section-
VIII) are fully respected.

Bidding Document fOf Procurement of IT Products and Services


AOB-PDEIP 11-Tranche1-AMI Project IESCO Poage 1

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1"91es~
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2. Qualification of the Bidder

Bidders shall demonstrate they are qualified to bid as part of the bidding process
complete the forms set out Parts 1 and 2 in Table 1 ~nder ~id Submission Form and
Qualification of the Bidder. The detailed forms are found in Section IV Bidding Forms. and

2.1 Eliglbllity

DE YA. ... 4 t.;p SfI


'
I I
5
cu rriik'"..
Rtquire-nl Singlt En1i1y Joinl \"tnturt ~
1'mtd Sub-
Contr1t1or S.b111 ......
Rtq1ltt11t111i

AU partners [uhpartner
combined

-..
2.1. 1 Nationality

National,ty in accordance with ITS 4.2. must meet existing or must meet must meet
requirement intended requirement Form 1.1 or 2.\
requirement 'Willl
JVCAmust
attactwnen.s I
meet required
requirement
-
2.1.2 Conflict of Interest

No- confl~ of interest as described In must meet existing or must meet must meet Form 1.1 or 2.\
ITB4.3. requirement intended requirement requirement With
JVCAmust attactvnents f
meet required
requirement

2.1.3 AOB Eligibility


Not having been dedared ineligible by must meet existing or must meet must meet Form 1.1 or 2. \
the Bank as descnbed in ITS 4.4. requirement intended requirement requirement with
JVCAmust attaclvnents I
meet required
requirement

2.1.4 Government-owned Entity

Compliance with conditions of ITS 4.5 must meet must meet must meet must meet Form 1.1 or 2.\
requirement requirement requirement requirement with
attadvnents t
required
-

2..1 5 UN Ellgibility
Not ha111ng been excluded as a result must meet existing or must meet must meet Form 1.1 or 2.1.
of the Borrower's country laws or requirement Intended requirement requirement with
offoal regulations. or by an act of JVCAmust attadVnents I
compliance wrth UN Security Council meet required
resolution, rn accordance with ITB 4.8 requirement

Procurement of IT Prodvcls and St1M091 S.ddlng Document tor

ADBPOEIP II-Tr1nch11AMI Project IESCO Padtl98


1

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Section 3 - Evaluation and Qualification Criteria Single-Stage Bidding 3A-7

2.2 Historical Contract Non-Performance

Criteria Compliance Requirements Documents

Requirement Single Entity Joint Venture

Submission Requirements
All partners Each partner
combined

2.2.1 History of non-performing contracts

Non-performance of a contract did not Must meet NIA Must meet


occur within the last 3 (three) years requirement requirement Form 2.2
prior to the deadline for bid by itself or as by itself or
submission, based on all information partner to as partner to
on fully settled disputes or litigation. A past or past or
fully settled dispute or litigation is one existing existing
that has been resolved in accordance JVCA JVCA
"
with the Dispute Resolution
Mechanism under the respective
contract. and where all appeal
instances available to the bidder have
been exhausted.

2.2.2 Pending Litigation and arbitration

All pending litigation and arbitration Must meet N/A Must meet
shall in totat not represent more than requirement requirement Form 2. 2
50 (fifty) percent of the Bidder's net by itself or as by itself or as
worth and shall be treated as resolved partner to partner to
against the Bidder. past or past or
existing existing
JVCA JVCA

Bidding Document for Procurement of IT Products and Services


AOB-POEIP ll-Tr:i~cha1.AUI "-'- -AA- -

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3A-8 Section 3 - Evaluation and Qualification Criteria - - Sing! e-Stageeid~

2.3 Financial Situation

Rcqoircmcnt Joinr Venture

Subminion R .
All Lead Eoch t<lor~-
""'ts
parmers partner partner'
combined

2.3. 1 Financial Capability


/ Submission of audited balance sheets I Must meet I NIA Must Must
meet
or if not required by the law of the requlremen meet Form 2.3.1 with a~
t requir require
bidder's country. other financial ment
statements acceptable to the Employer, ement
for the last 3 (three) years to
demonstrate the current soundness of
the bidders finandal position and its
prospective long term profitability. As a
minimum. a Bidder's net worth for the
last 3 years calculated as the difference
between total assets and total liabilities
I should be positive.

2.3.2 Average Annual Turnover I


1 Must meet I Must
I
Must I Must
{ Minimum average annual turnover of meet meet Form 2.3.2
requiremen meet
USO 80 (eighty) million calculated as 60 25
t require
total certified payments received for men! (sixty) (twent
contracts in progress or completed. percen yfrve)
within the last 3 (three) years t of the percen
requlr t of the
ement require

I I I
men!
-
2.3.3 Financial Resources
l Must Must
Must
The Bidder must demonstrate access I Musi meet
requiremen meet meet 60 meet 25 Form 2.3.3
to. or availability of. financial resources require (sixty) (twenty
t five)
such as liquid assets. unencumbered ment percent
real assets, unutilized lines of credit of the percent
and other financial means, other than requirem of the
any contractual advance payments lo ent require
meet the following cash-flow men!
requirement: USD 10 (ten) million '

_P_ro_cu--~e-m_e_n_to_f_l_T_P_ro_d_u_ci_s_a_n_d_S_e_lVl_.c_e_s----------------------------------------B-id-d-in-g~D~ocu-
ADB-PDEIP II-Tranche1AMI Project !ESCO Package

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Section 3 - Evaluation and Qualification Criteria Single-Stage Bidding
3A-9

2.4 Experience

Criteria Compliance Requlrnments


Documents

Rrquircmrnt Sin!:lr Entity Joint Venture

All partners Submissien Requirements


E~ch partner
eornhined

..
241 General Experience
Experience under contracts in the role Must meet N/A Must meet
of contractor. subcontractor, or requirement requirement Form 2.4.1
management contractor for at least
the last 5 (five) years prior to the bid
submission deadline. and with activity
in at least six (6) months in each year.

2.4.2 Specific Experience in Contracts of Similar Size and Nature

Submission requirement Form 2.4.2

Participation in at least one (1) contract that has been successfully completed within the last five (5) years and that is similar in
nature and scope to the supply and services as described in Section 6, Schedule of Requirements. The similarity of the
participation shall be based on the physical size, nature of works, complexity, methods, technology or other characteristics as
described in Section 6, Schedule of Requirements subject to provisions below.
Bidder is a Sinole Entity: The cumulative amount of Bidder's participation in the contract(s) referenced above must
exceed USS 100 (one hundred) million and participation in at least One (1) contract must exceed USS 40 (forty) million.
Bidder is a Joint Venture: The cumulative amount of the Bidder's participation (all Partners combined) should exceed
USS 100 (one hundred) million. The participation of One (1) of the Partners in alleasl one (1) contract must exceed
USS 40 (forty) million.

Bidding Document for Procurement of IT Products and Services

ADB-POEIP II-Tranche1-AMI Project !ESCO Package 1

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3A-10 Seel/on 3. Evaluation and Qualification Criteria Single-
Ider~
2.4.3 Specific Experience In Key Nominated Activities ~

Experience must be comproedby the Bidder. Experience may be complied with through su?OOntractors. In case of a Jo

a
Bidder in the absence of suboontraciOrs. at feast one lhe JV Partners must comply w,th experience requirern Int Ven
activity. In case Bidder intends to use su~ntractor. Bidder shall I) provide evidence of subcontracting arrange:t in !lie
meet the requirements in Criterion 2.6 of Section 3. "'1ts;
te
a'1<!1

Rcquirrmrnr

All partners One partner


combined

For the above or other oontracts


executed during the period stipulated in
2.4.2 above. a minimum experience in
the for.owing ke-1 activities:
Design and Implementation of
Integrated AMI solutions of at Must meet NIA At least one partner
least 200,000 metering points per requirements must meet
project in at least 3 different
countries.
Experience in AMI At least one partner
Must meet NIA
communications implementation must meet
requirements
in at least 3 different countries.
Proven capabilities for the
implementation of tailor made Must meet At least one partner
requirements NIA must meet
AMI software solutions in projects
with minimum 200,000 meters.
Experience in at least one Asian Must meet NIA At least one partner
Country in the supply of at least requirements must meet
350,000 Solid State Meters
Experience in the implementation Must meet NIA At least one partner
of one Billing system project. requirements must meet
Experience in the implementation
of Billing system and Customer
Must meet NIA At least one partner
Information System (CISJ
integrated with AMI or other requirements must meet
existing transactional systems in
at least three uWities of more
than 1,000,000 customers each.

2.4.4 Production Capacity


The Bidder shall demonstrate a cumulative annual production capacity of the proposed meters of at least 1,000,000 meters in
the last two years (2015 and 2016). The required annual production capacity may be met through one or several
subcontractors/manufacturers. If meters are supplied by several manufacturers, at least one (1) of the meter manufacturers shaJ
demonstrate an annual production capacity of at least 500,000 meters in the last two years (2015 and 2016).
The Bidder shall provide safes record as evidence.

Procurement of IT Products and Services


Bidding Oocum~
ADB-PDEIP 11-Tranche1-AMI Project IESCO Package

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SectiOn 3 - Evaluation and Qualification Criteria Single-Stage Bidding
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2.5 Key Personnel and Details


The Bidder must demonstrate that it has the personnel for the key positions that meet the
following requirements:
Total Work Exporlonce In
No. Position Experience Similar Work
[years) [years)

1 Smart Metering Expert 15 5


2 Communications Expert 10 5
3 AMI Systems Expert (HES, MOMS) 10 5
4 Billing System Implementation Expert 15 10
5 Database Expert 10 5
6 Project Manager Expert 15 5

This information is to be entered on Forms 2.5.1 and 2.5.2 found in Section IV Bidding
Forms
2.6 Subcontractors
Subcontractors/manufacturers for the following major items of supply or services are
allowed and must meet the following minimum criteria, herein listed for that item. Failure
to comply with this requirement will result in rejection of the subcontractor.

Item Description of Item Minimum Criteria to be met


No.

1 Meters Company has supplied in Pakistan, or has


supplied in at least one country outside its home
country
Valid ISO 9001 Certification
2 DC Us Annual production of no less than 10,000 DCUs
in the past 2 years
Company has supplied in more than 3 countries
with similar contracts to its participation in this
contract.
Valid ISO 9001 Certification
3 Meter Boxes Valid ISO 9001 Certification
4 In House Displays Valid ISO 9001 Certification
5 Hardware and At least 3 related systems sold in the past 3
Software years.
Company has supplied in more than 3 countries
with similar contracts to its participation in this
assignment.
Valid ISO 9001 Certification

In the case of a Bidder who offers to supply and install major items of supply under the
contract that the Bidder did not manufacture or otherwise produce, the Bidder shall provide
the manufacturer's authorization, using the form provided in Section 4 {Bidding Forms),
showing that the Bidder has been duly authorized by the manufacturer or producer of the

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Section 3 Evaluation and Qualification Criteria Sing!e-s e .

~
related plant and equipment or component to supply and install that item in the Empr
0Y~r's
country. The Bidder is responsible for ensuring that the manufacturer or producer co
~ith the requirements of ITB 4 and 5 and meets the minimum criteria listed above f;~rhares
item. r t

2.7 Other Qualification Requirements


After the evaluation of bids and issuance of Notification of Award, the lowest evaluated subst .
r~spon~ive bi~der shall undertake and pass a Pro?f of ~oncept prior to th~ sig~ing of the contra~t'a//y
bidder ts required to confirm in the Letter of Technical Bid and Letter of Pnce Bid that the bidder The
to undertake Proof of Concept within 90 days from the issuance of notice of award in accordan:grees
details provided in Section VI, Paragraph 7. 3. Failure of "". bi~der t?. co?firm its agreem!ntth
undertake the Proof of Concept as mentioned above may result in d1squalmcat,on of the bidder. to

PP~rocv~reemnien~to~f~fTTFP~rod~ucts~amnddSS;ervr;~ce;s~------------------------------------------~-----
Bidding QoallTlellt tor
l ADB.PDEf P llTranche1AMI Project IESCO P~

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SECTION IV: BIDDING FORMS

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Table of Contents and Forms


mwww::w::wu::::::as. .....,..,.,-:;: mt< c:;:;:.~~""'""' ,..,.,..__ :=-""':osct,-.:z=="""""....,.,,,,,__

Table of Contents and Forms --~- ~


.... 1
Bidder's Response Format (BRF) .. .................... 3
1. BID SUBMISSION FORMS -TECHNICAL BID
4
1.1 Letter of Technical Bid............................................................................................... .............. 5
2. Qualification of the Bidder...........................................................................
7
2.1 Bidder Information Sheet............................................................................................... 7
2.2 Historical Contract Non Performance :::::::::8
2.3.1 Financial Capability 9
2.3.2 Average Annual Turnover 11
2.3.3 Financial Resources : 12
2.4.1 General Experience in Information Pro~u~ts and/or Services 14
2.4.2 Specific Experience in Contracts of a S1m1lar Nature 15
2.4.3 Specific Experience in Key Nominated Activities 16
2.5.1 Key Personnel. 17
2.5.2 Key Personnel Details 18
2.6 Current Contract CommitmentsNJork in Progress 19
2.7 Litigation History 20
3. Bidder's Response to the Schedule of Requirements 21

3.1 Bidder's Response to the Schedule of Requirements 21


3.2 Technical Capabilities 22

4. Other Bid Forms and Lists 23

4.1 List of Proposed Subcontractors 24


4.2 Software List 25
4.3 List of Custom Documentation 26
4.4 Other Required Information 27

5. Guarantees and Declarations 28

5.1 Bid Security (Bank Guarantee) 28


5.2 Bid-Securing Declaration 29
5.3 Manufacturer's Authorization 30

6. BID SUBMISSION FORMS PRICE BID 31


6.1 Letter of Price Bid : 32
7. Bidder's Price Schedules 34
7.1 IT Products and/or Services Provided and Installed Table 34
6.2 IT Support Services Table 39
6.3 Recurrent Costs Table .40
6.4 Grand Summary Costs Table 41
6.5 Country of Origin Code Table 42
6.6 Price Adjustment Table (if applicable) : .43

~Proanm~nnent~dofflTDP~r;oddlu~ct;saarn~dSS;eM;,c;e;s~~~~~~~~~~~~~~~~~~~~--:-:-:---
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Bidder's Response Format (BRF)


Bidders must use the BRF structure outli~ed in Table 1 in their bids. Bidders should expand and (if
appropriate) modify and complete the follo~1ng table: The p~rpose of t~e table is to provide the Bidder with
a summary checklist of items that must be included m the bid as described in ITS Clauses 14.1 and 18, in
order for the bid to be considered for Contract award. The table also provides a summary page reference
scheme to ease and speed the Employer's bid evaluation process.

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BID SUBMISSION FORMS - TECHNICAL BID
r 1.
Table 1: Bidder Response Format- Technical Bid

Check
cocwncnt Number and Information Required Pago No.
OrdarlnBid YIN

-----
Bidder's Front Page (Bidder's name. Bid detaUs)
I 1.
Bidder Response Formal - Technical Bid (as a table of conrenrs/c:hecklisl)
2.

I
3.
1. Bid Submission Form

1.1 Letter ofTedmical Bid


------
----..
----..
(
5.
4.
2. Qualification of tho Bidder

2.1

2.2
Bidder lnfonnation Sheet

Historical Contract Non Perfonnance


---- I

6. 2.3.1 Financial Capability


I
7. 2.3.2 Average Annual Turnover

8. 2.3.3 Financial Resources

9. 2.4.1 General Experience in lnfonnation Products and/or Services

10. 2.4.2 Specific Eiq>erience in Contracts of a Similar Nature

11.

12.
2.4.3

2.5.1
Specific Experience in Key Nominated Activities

Key Personnel --
13. 2.5.2 Key Personnel Details

14. 2.6 Current Contract Commitments/VVork in Progress


-
15. 2.7 Litigation History
-
3. Bidder's Response to the Schedule of Requirements

16. 3.1 Bidder's Response to the Schedule of Requirements

17. 3.2 Technical Capabilities

4. Other Bid Forms and Lists

18. 4.1 List of Proposed Subcontractors

19. 4.2 Software List

20. 4.3 List or Custom Materials

21. 4.4 Olher Required Information

5. Guarantees and Declarations

22. 5.1 Bid Security(Bank Guarantee)

23.
-
5.2 Bid-Securing Declaration

24. 5.3
-
Manufacturer's Authorization

lffv:f'o~er ~o prepare list of appropriate forms and m


-
ueuon intended.] od,fy format for Table 1 to cover fhe Qualification and

Procurement of IT Products and Services


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1.1 Letter of Technical Bid

_ Date:[Bidder: date of bid]


IFB. ADB-PDEIP II Tranche1-AMI Project-lESCOPackage 1
Contract: {Employer: name of Contract]

We, the undersigned, declare that:

(a) We have examined and have no reservations to the Bidding Document, including Addenda issued in
accordance with Instructions to Bidders (ITB) 11.

(b) We offer to [Employer to insert the IT Products and /or Services that apply], in conformity with the
Bidding Document.

(c) Our bid consisting of the Technical Bid and the Price Bid shall be valid for a period of [XJ days from
the date fixed for the bid submission deadline in accordance with the Bidding Documents, and it shall
remain binding upon us and may be accepted at any time before the expiration of that period;

(d) We undertake, if our bid is accepted, to commence work on the Information Products and/or Services
and to achieve Installation and Operational Acceptance within the respective times staled in the
Bidding Documents.

{Bidder, as appropriate, include or delete the following paragraph and then subsequently include or
delete paragraph below it as appropriate]

(e) "We accept the appointment of {Employer: name of proposed Adjudicator from the Bid Data Sheet]
as the Adjudicator.

(f) 'We do not accept the appointment of [Employer: name of proposedAdjudicator from the Bid Data
Sheet] as the Adjudicator, and we propose instead that[: name] be appointed as Adjudicator, whose
resume and hourly fees are attached."

(g) We hereby certify that all the Software offered in this bid and lo be supplied under the Contract (i)
either is owned by us, or (ii) if not owned by us, is covered by a valid license from the proprietor of the
Software.

(h) We, including any subcontractors or manufacturers for any part of the contract, have or will have
nationalities from eligible countries, in accordance with ITB-4.2.

(i) We, includingany subcontractorsor manufacturers for any part of the contract, do not have any conflict
of interest in accordance with ITB-4.3.

0) We are not participating, as a Bidder or as a subcontractor, in more than one bid in this bidding process
in accordance with ITB-4.3, other than alternative bids submitted in accordance with ITB-16.

(k) We, including any of our subcontractors or manufacturers for any part of !he contract, have not been
declared ineligible by the Bank, under the Employer's country laws or official regulations or by an act
of compliance with a decision of the United Nations Security Council;

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(I) We are not a government owned entity or We are a government owned entity but meet the r. .
of/TB-4. 5;' equtrernen1$

(m) We hereby confirm that we will undertake and complete the Proof of Concept within 90 da
issuance of notice of award in accordance with details provided in Section VI, Paragraph~ ;orn the
Bidding Document. of the

In the capacity
of _
Name~--------------

Signed~-------------~

Dulyauthorizedto sign thebid forandonbehalfof _

Datedon dayof _,

I Bidder to use as appropriate


~~=:.-=--=~~~~~:---:---------------------~3idc~iD<;;;;;,;i1wr Bidding oocome
-Procurement of IT Products and Services CO pa~e 1
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. JV Bidding Forms. Single Stage Two Envelope Process
Section - 4A-7

2. Qualification of the Bidder


2.1 Bidder Information Sheet
All Bidders whether they be individual firms, each partner of a Joint Venture, and a named, Sub-
contractor(s) for highly specialized components of the Products and/or Services, which are bidding, must
complete the information_ in th!s fo~m. Al! Bidders that complete this sheet should also complete the further
Qualification Forms provided in this section.

Date: -------- ICB No.:-------


Invitation for Bid No.: Page of pages
Please note that a written authorization needs to be attached to this sheet as required by ITB 24.2.

O Bidder's Information

Bidder's legal name

In case of JV, legal name of


each partner

Bidder's actual or intended


country of registration

Bidder's year of registration

Bidder's legal address in


country of registration

Bidder's authorized
representative
(name, address, telephone
numbers. fax numbers, e-mail
address)
Attached are copies aftht followlng ortglllll documents.

D 1. In case of llnglt enlly, lrlldes of kmporallon or constftullonof the legal entity named above, In accordance with ITS
4.1 and 4.2.

D 2. Authorization to llpCllent lhe lrm or.N nsnedIn above, In accordancewith ITS 24.2.
0 3. In case of JV,llllsofkdlnl lo bm ,N or.N iv-nent. In accordance with ITB 4.1.

0 4. entity, any addllonll documents not covered under 1 above required to cx,mply

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2.2 Historical ContractNon Performance


Bidder's Legal Name: Date: ---------
JVCA Partner Legal Name: ----------
/CB No.: ------- Page of
---Pages

'1'(.i.r, zraz ... ,,,, ... .,, . .......... . . ,. .. . . ., 1.._


1:..1 ... lh 11fi:ll .... ..t.r:t1 lt':Ult ...
:...- ..,, .. ...-:i11-,11r-
00 0 Controct nonperlonnance did not occur during the stipulated period. in accordance with Sub.Factor 2.2.1 of Section IIJ
Evaluation & Oual,frcaflon Criteria
DOD Contract non-perlonnance did occur during the stipulated period, in accordance with Sub-Factor 2.2. 1 of Section ur. Evai
& Oual,fication Criteria. as indicated below: ua11on
I
Year Outcome as Contract Identification Tot.ii Contract-
Percent of Total Amount (current
Assets value, US$

-
equivalent)

Contract Identification:
Name of Employer :

Address .of Employer:

Matter in dispute:

Contract Identification: -
Name of Employe!:

Address of Employer :

Matter in dispule:

Contract Identification:

Name of Employer:
-
Address of Employer:

I I Matter in dispute:

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2.3.1 Financial Capability


To be completed by the Bidder and, if JVCA, by each partner or Named Subcontracto .
demonstrate that they meet the requirements stated in the BOS for ITS Clause 46_ 1 _ r as appropriate to

Bidder's Legal Name: Date:


JVCA Partner Legal Name: /CB No.:
-------
Named Sub-contractor Legal Name _ Page
-------
of pages

~il,fj,H$j$rjj:@jj,ji(fiH1~r-,
Year 1: Year 2: Year3:

Information from Balance Sheet

Total Assets

Total Liabilities

Net Worth

Current Assets

Current Liabilities

Information from Income Statement

Total Revenues

Profits Before Taxes

Profits After Taxes

D Attached are copies of financial statements (balance sheets including all related notes. and income statements) for the last
three years. as indicated above, complying with the following conditions.
. All such documents reflect the financial situation of the Bidder or partner to a JV, and not sister or parent companies .
. Historic financial statements must be audited by a certified accountant.
. Historic financial statements must be complete. including all notes to the financial statements .

Historic financial statements must correspond to accounting periods already completed and audited (no statements for
partial periods shaU be requested or accepted).

Name of banker

Address of banker

Bidding Document for Procurement of IT Products and Services

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.,
me and title
contact na

-
~P10Cl~:nm~.-9n1~~-;-::n~P~r001--ia1--ar<1-:-::-Ser\'QS~~~~~~~~~~~~~~~~~~B-iddi--,ng--[

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2.3.2 Average Annual Turnover

Date:
Bidder's Legal Name:---------
---------
/ C8 No.:
JVCA Partner Legal Name:--------- --------
Named Sub-contractor Legal Name, _ Page of pages

Annual Turnover Data {JT Products and Services only)


Amount Echangt USS
Year
Cu"ency Rate Equivalent

Average Annual Turnover'

Average annual turnover calculated as total certified payments received for work m progress or completed,
divided by the number of years specified in Section 111, Evaluation & Qualification Criteria, Sub-Factor 2.3.2.

'The Exchange rate used must be documentary evidenced by the proof ( i.e from where it was
extracted/Used as well as). Name of bank may be specified with complete enclosures describing the
working/Conversion of Exchange rate.

PIOQJ(lmenlol IT Products and Services


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~ ~

2.3.3 Financial Resources


Speedy proposed sources of financing, such as l,quid assets. unencumbered real assets. lines of
other financial means. net of current commitments. available to meet the total cash flow de Crec:ii~
subject contract or contracts as indicated m Section Ill. Evaluation and Qualification Cntena mallds Of~

~~,:~:';; ;:~:e,!;~res provided in third column {i.e amount in USS equivalent) is mandatory
a1ong With

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A-14

2.4.1 General Experiencein Information Productsand/or


Services
All individual firms and all partners of a Joint Venture and Named Subcontractors must COrn
information in this form with regard to the management of Information Products and/or Services Plete the
generally. COotr~
General Experience .
- ~ ----
I Starting nd I I
-
Ending YNrs Contrllci Identification Role of BJddw
Month/Year

Contract name: -
Bnef Description of Che Produds/Se,vices supplied by the
Bidder.
Name of Employer:

Address:
Email:
Telephone:

Cootrad name:
Brief Desaiption of lhe Produds/Selvices supplied by lhe
Bidder:
Name of Employer:

Address:
Ema:
Telephone:

Contract name:
Brief Oesa,ption of lhe Products/Selvices supplied by the
Bidder:
Name of Employer:

Address;
EmaU:
Telephone:

Contract name:
Brief Description of lhe Products/Services supplied by the
Bidder:
Name of Employer:
Address:
Email:
Telephone:

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2.4.2 Specific Experience in Contracts of a Similar Nature


Use a separate sheet for each contract.

4 '. ~' -
.. .~ Contract of Similar Size and Nature ' '. .... # . .t , .. ,
.'

Contract No ...... of . . . . . I Contract Identification

Award Date Completion Date

Roi in Contract 0 Contractor 0 Management 0 Joint Venture 0 Subcontractor


Contractor Partner

Total Contract Amount USS

If partMI' in a JV or
subcontractor. specify
Percent of Total Amount
participation of total contract
amount

Perfonnance Contract was completed months Contract was completed USS


aheadlbehind original schedule (1f behind, equivalent underlover original contract
provide explanation). amount (if over. provide explanation).

Subcontracting Approximate percent of total contract value undertaken by subcontract: __ %

Nature of the subcontracted lnfonnation Products and/or Services:

Employer's Name
Addreu
Telephone/Fax Number
E-mail

Description of the similarity in accordance with Criteria 2.4.2(a) of Section 3

Nature of lnfonnation Special contractual/technical expertiH provided.


Products and/or Services
Involved and special
features relevant to the
contract for which INH
Bidding Documents are
iuued

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SpecificExperience in Key NominatedActivities


2.4.3

Contract No . . of . . Contract Identification

completion Oat
Award Date

Q M1n1gement O Subcontractor
Role In Contract Q Contr1ctor Contractor

Total Contract Amount

If 1>1rtner in a JV or
subcontractor, specify Percent of Total Amount
1>1rtlcl1>1tlonof total contr1ct
1mount

Employer's Name
Address
Telephone/Fax Number
E-mail

. Description of the similarity in accordance with Criteria 2.4.2(a) of Section 3

Descnption of trnt key activities Descriptionof the specific experience:


in accordance with those
nominatedby the Employerin
2. 4(b) 2) of Secoon Ill:

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2.5.1 Key Personnel

For specific positions essentia.l to contract mana~ement and implementation (and/or those specified in the
Bidding Documents, 1f any), Bidders should pro~~de the names of at le.ast two candidates qualified to meet
the specified requirements stated for each po~111on. The data on their experience should be supplied on
separate sheets using one form for each candidate.
Bidders may propose alternative management and implementation arrangements requiring different key
personnel, whose experience records should be provided.

1. nue of position

Name of prime candidate

Name of alternate candidate

2. r1t1e of position

Name of l)fime candidate

Name of alternate candidate

3. nue of position"

Name of prime candidate

Name of ahernate candidate

4. rttle of position

Name of prime candidate

Name of alternate candidate

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2.5.2 Key Personnel Details

Cndldt
Position
0 Prim 0 Altrnt

Personnel Dt of birth
Hme
lnfonnation
--------
ProfeasionIquliflcatlons ----...
----
----
Present Pume of employer
emplo~nt

Address of emplo~

Tei.phone ConUICt (manager I personnel offlcw)

Fu

Job title of candlda1


E.fflail

Years with present employer


---
Su~marize professional experience over the last twenty years. in reverse chronological order. Indicate
-
particular technical and managerial experience relevant to the project.

From To CompanyI Project I Position I Relevanttechnical and management experienc.

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2.6 Current Contract Commitments/Work in Progress

d and each partner to a Joint Venture bid and Named Subcontractor(s) should provide information
Bidthe~
8
current commitments on all contracts that have been awarded, or for which a letter of intent or
~
as been received, or for contracts approach'1ng comp I.etion, but for which an unqualified full
accep tance h .
completion certificate has yet to be issued.
. . Current Contract Commitments . , ... . .. .,.._,.\~ v..

Val119of
Outstanding Average Monlhly
Employer. Contact Information Estlmaled
Invoking Over Last Six
No. Name of Contract Address. Tel, Fax Products and/or Completion
Months
Services [Current Dalt
[USS/month))
USO Equivalent)

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2.7 LitigationandArbitrationHistory~

B~d"S. roc,'uding each of the partners of a Joint Venture. shall provide information
1,1,gat,on or aroitration resulting from contracts executed i~ the last five years or currenu on any Ir
A separa:e sheet should be used for each partner of a Joint Venture.
e~,~
Y under 'Sin..

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3. Bidder's Response to the Schedule of


Requirements
3.1 Bidder's Response to the Schedule of Requirements

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3.2 Technical Capabilities

The Bidder sh~II provide adequate information to demonstrate dearly tha_t rt has t~e technical caPab,I
meet the requrr~me_nts for the provision of these Products and/or ~erv,ces. With I~~ form, the fly lo
sh~uld summanze important certifications. propnetary methodolog,es. and/or speciallZed tech ~
8
which the Bidder proposes to ut,lize in the execution of the Contract or Contracts. ~

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4. Other Bid Forms and Lists

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......, ,v- ~"'"2'"'"''. &.,,.. s .... T' I
ed subcontractors
4.1 List of Propos

Place of Registration &


Proposed Subcontractor Qualificatlorts
Item
------......
------......

--------
-----
---
-

The Bidder shall include in its bid information establishing compliance with the requirements specified lrf
the Employer for these items. Bidders are free to list more than one Sub-Contractor against each ttem rJ
the IT Products and/or Services.
Should a manufacturer or Sub-Contractor be determined to be unacceptable, the Bid will not be rejected,
but the Bidder will be required to substitute an acceptable manufacturer or Sub-Contractor without any
change to the bid price. Prior to signing the Contract, the corresponding Appendix to the form of Con~
Agreement shall be completed, listing the approved manufacturers or Sub-Contractors for each item
concerned.

~P-ro_cu_r_em_en~to~f~l~T=P-rod~ucts~-and-:-Servl::--ces~~~~~~~~~~~~~~~~~~~Bi7dd~ing'.':"~~
1
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4.2 Software List

A (select one per item)


B (select one per item)

System Off the Application Standard Custom


Software Shelf Software Software Software
Software Item Software

I I 1 I I
I I I
I I I I I
I I I
I I I
I I I I
I 1 I I
I I I I
I I I I I
I I I I I
I I I I I
l I I I I
I l I I I
I I I
I l I
I I l l
I I I I I

Bidding Document ror Procurement of IT PRICllds and Services


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List of Custom Documentation


4.3

Completed Schedules A, B, C, 0, E. F, G and K.

Completed set of Schedules H and J

Interoperability Tests Certificates for each of the elements provided in the bid.

Technical Description of the elements offered

Software Implementation Methodology description.

To be provided within 3 months after Contract signature:

Detailed Draft Implementation Plan (to be approved by the Client)

Comprehensive Systems (Software and Hardware) Implementation Plan

To be provided within 6 months after Contract signature:

Type test for Meters A 1, A2. and BCD (one certificate per meter brand and model)

Type tests of DCUs

To be provided at Implementation

The Supplier shall provide the Employer with Technical and Operational Manuals (including details
of required maintenance) of all the elements included in the bid as per the provisions in Section V1 -1
SOR-
1

Details of all the above is provided in Section VI - SOR

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~ IV - Bidtt1ng Fonns. Single Stage Two Envelope Process 4A-27

4.4 Other Required Information

~1-!':!1r.9 Documen1 for Procurement of IT Produc:ISand Ser,,ices

"'DB-PDEIP 11. Tranche1-AMI Project IESCO Padiage 1

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ediO'IIV - Bidding Fom,s Single s~. T ---
41'-25 s ~ll.

~
and Declarations
5. Gua ran tees
5.1 Bid Security (Bank Guarantee)
. and Address of Issuing Branch or Office}
{Banks Name.
---------- {Name and Address of Employer}
S.neficlary: ----------

Date: ----------
810 GUARANTEE
No.:---------
. {name of the Bidder} (hereinafte
We have been rnformed that . . (hereinafter called "the Bid") for the r Calleo"-
B,dder") has submitted to you ,ts bid dated 1 r for Bids No. ("the IFa ex~!ioo"1'
{name of contract] under Inv, a ron ). ct
-------
Furthermore, we understand that. according to your conditions, bids must be supported by a bid guarantee

At the request of the Bidder, we {name of Bank] hereby irrevocably Ul'ldert,.L


pay you any sum or sums not exceeding in total an amount of . . . [amount in -~--.e le
( ) [amount in words} upon receipt by us .of yo~r fi,:St demand rn wrrt~ng accompan 'Pires,
wntten statement stating that the Bidder is in breach of its oblrgabon(s) under the bid conditions, a :!:~
the Bidder: ---use
(a) has withdrawn its Bid during the period of bid validity specified by the Bidder in the
letter of Technica.l and Price bid; or

(b) fails to satisfactorily complete the Proof of Concept in accordance with paragraph 7.3 of
Section 6 of the bidding documents, within 90 days of i~su~nce of ~otic_e of Award, and the
conditions set forth in the ITS, 10% of the amount of th,s Bid Security will be forfeited; or
(c) does not accept the arithmetic corrections in accordance with the ITB; or
(d) having been not.med of the acceptance of its Bid by the Employer during the period of bid
validity. (i) fails or refuses to execute the Contract Form, if required, or (ii) fails or refuses to
furnish the performance security, in accordance with the ITB.
This guarantee will expire: (a) if the Bidder is the successful Bidder, upon our receipt of copies of the
contract signed by the Bidder and the performance security issued to you upon the instruction of the Bidder:
and (b) if the Bidder is not the successful Bidder, upon the earlier of (i) our receipt of a copy your notifica~
to the Bidder of the name of the successful Bidder; or (ii) ninety-three (93) days after the expiration of the
Bidder's brd.

Consequently, any demand for payment under this guarantee must be received by us at the office on or
before that date.

This guarantee is subject to the Uniform Rules for Demand Guarantees, ICC Publication No. 4581

[s.,gnaturesj
Note: All Italicized text Is for use In preparing this form and shall be deleted from the final product
1: ICC Publication No. 458 or 758 as applicable.

Procurementof IT Product, Ind Serw:.e, Bidding oocument tor


1
AOB.POEIP ll-Tranche1-AMI Project !ESCO padl39'

-- '11

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seaion IV- B,dd,ng Forms. 5111918 Stage Two Envelope Process
4A-29

5.2 Bid-Securing Declaration

Not applicable

B1dd1ng Document for Procurement of IT Products and ServlCeS


ADB-PDEIP 11-Tranche1-AMI Project IESCO Pacitege 1

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Section IV - Bidding Forms - Single Stage T
4A30
~Pr,
~
5.3 Manufacturer's Authorization

Invitation for Bids Title and No.: . .


{If applicable:]Lot, Slice, Product and /or Service No(s) ..

To:-----------------------

who are official Prod


WHEREAS d havlnq d ti ucers
an I pro uc ion faciliti 01
------------------------ do hereby es a1
aulho.
----------------------~~-~~~ located rile
(hereinafter, the "Bidder") to a1
-id-an-d-su_b_s-eq_u_e_n-:-tly-ne_g_o-:-:ti:--at:-e-a-n-;d;--:s:-:-i :-:n~a of the foll owing Produc~u~: a
-;:C;-:o::n-::tr=-ac:-;t-:-w::;itt'.th~y::o:::-u:--:frr.o~r
gresale
:ervices produced by us: or

e hereby confirm that, in case the bidding results in a ~ontract between you and the Bidder, the above.
ted products will come with our full standard warranty/license.

irne In the capacity of

med

ly authorized to sign the authorization for and on behalf of : ------------

'ed on day of _, _

e: This authorization should be written on the letterhead of the Manufacturer and be signed by a person
the proper authority to sign documents that are binding on the Manufacturer.

1ufacturer's Authorizations for Information Technologies - except for those technologies which the
ler itself manufactures ..:. are required for the following types/categories: [specify, for example: "none' I
'"all active (i.e. powered) equipment and all software").

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Section fV - Bidding Forms - Single Stage Two Envelope Process
4A-31

6. BID SUBMISSION FORMS - PRICE BID


Table 2: Bidder Response Format-Price Bid

Order in Bid Doc:umentNumberandInformation Required Page No_


Check
.'

YIN ..

1. Bidder's Front Page (Bidder's name. Bid details)

2: Bidder Response Format - Price Bid (as a table of contents/checklist)

6. Bid Submission Form

3. 6.1 Letter of Price Bid

7. Bidder's Price Schedules

4. 7.1 IT Products and/or Services Provided and Installed Table

5. 7.2 IT Support Services Table

6. 7.3 Recurrent Costs Table

7. 7.4 Grand Summary Costs Table

8. 7.5 Country of Origin Code Table

9. 7.6 Price Adjustment Table (if applicable)

[Employer to prepare list of appropriate forms and modify format for Table 1 to cover the Qualification and
Evaluationintended.]

Procurementof IT Products and Services


Bidding Documentfor
ADS-PDEIP llTranche1-AMI Project !ESCO Package 1

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Section JV- Bidding Fonns Single Stage Two Envelope P
r~~

6.1 Letter of Price Bid

Date:{Bidder: date of
IFB No.: ADBPDEIP /I-Tranche1-AMI Project-lESCO Packa bid]
Contract: {Employer: name ofContge 1
ractJ

We. the undersigned, declare that:

(a) We have examined and have no reservations to the Bidding Document, including Addenda issued in
accordance with Instructions to Bidders (ITS) 11.

(b) we offer to [Employer to insert the IT Products and /or Services that apply], in conformity with the
Bidding Document.

(c) The price of our Bid, excluding any discounts offered in item (d) below is the sum of: [amount of
foreign currency in words]. [amount in figures], and [amount of local currency in words], [amount in
figures]

(d) The discounts offered and the methodology for their application are:

(e) Our bid shall be valid for a period of [XJ days from the date fixed for the bid submission deadline in
accordance with the Bidding Documents, and it shall remain binding upon us and may be accepted at
any time before the expiration of that period;

(f) If our bid is accepted, we commit to obtain a performance security in accordance with the Bidding
Document.

(g) We have paid, or will pay the following commissions, gratuities, or fees with respect to the bidding
process or execution of the Contract:

Name of Recipient Address Reason Amount

(If none has been paid or is to be paid, indicate "none.")

(h) We understand that this bid, together with . .


of award, shall constitute a binding con/u( ~ntten acceptance thereof included in your notification
executed; and rac etween us, until a formal contract is prepared and

{i) we understand that you are not bound t


may receive. o accept the lowest evaluated bid or any other bid that you

PP~roaw;rem;;;;-;;en;t~of~IT~P~r;odfuuds~a~nd~S~em;;;ces;:--~~~~~~~~~~~~~~~~~~~~--:-----
Bidding Document for
ADB-PDEIP llTranche1-AMI Project !ESCO Package 1

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section IV - Bidding Fonns Single Stage Two Envelope Process 4A33

U) We agree to permit ADB or its representative to inspect our accounts and records and other documents
relating to the bid submission and to have them audited by auditors appointed by the Bank.

(k) We hereby confirm that we will undertake and complete the Proof of Concept within 90 days from the
issuance of notice of award in accordance with details provided in Section VI, Paragraph 7 .3 of the
Bidding Document.

Name ~ In the capacity of _

Signed _

Duly authorized to sign the bid for and on behalf of _

Datedon~--------------dayof ___

-
Bidding Document for
Procurement of IT Products and Services

ADB-PDEIP llTranche1AMIProject !ESCO Package 1

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4A-34
Section IV - Bidding Forms Single Stage Two Envelope Process

7. Bidder's Price Schedules


7.1 IT Products and/or Services Provided and Installed
Table
Costs MUST reflect prices and rates quoted in accordance with ITS Clauses 20 and 21. Bidders shall enter
a code representing the country of origin of all imported plant and equipment.
Unit Prices/Rates Togl Price
Country of Supplied Supplied from Supplied Supplied from~
Item Product and/or Service Item According locally outside the locally
Origin Quantity the Employer's
Description to Sections Emplover's Country
Codo Country
{local {local Uoreign {loco/ {local
currency} currency} currency} currency/ currency/ ~
Field Equipment C!Jr,t"",/
1 1 ---..::.
1.1 A1: 1o Meters
4, 6.2. 6.6
and 7
--.....
1.1.A A1: 1o Meters PLC 627,444 -........
1.1.B I A1: to Meters UMTS (JG) 69.716 ----..
1.2 A2: 1 o /Aeters 4, 6.2. 6.6
--
---
and 7
1.2.A A2: 10 Meters PLC 69,717
1.2.B A2: to Meters UMTS (JG) 7.746
4, 6.2. 6.6 ~
1.3 A2: 3o Meters
and 7
1.3.A A2: Jo Meters PLC 76.666 -
1.3.8 A2: Jo Meters UMTS (3G) 8,519
BCD: Meters for Substations' -
Feeders. large Customers and 4, 6.2. 6.6
1.4A 350
Transformers for CT+PT and 7
connection
BCD: Meters for Substations'
Feeders. large Customers and 4, 6.2. 6.6
1.48 19,406
Transformers for CT and 7
connection
4. 6.5. 6.6
1.5 Concentrators 13.411 and 7
4, 6.5, 6.6
1.6A Modem Routers 30 18,000
and 7
4, 6.5. 6.6
1.68 Modem Routers (FO/xDSL) 59 and 7
Boxes Res/Com. 1o (for one 754,623 6.3 and 7
1.7A
meter)
Boxes Res/Com. 10 (for 4 5,000 6.3 and 7
1.78
meters)
1.8 Boxes Res/Com. Jo 85.185 6.3 and 7
Boxes Transformers (Metering
Boxes for Trans formers 14.901 6.3 and 7
1.9
metering equipped with CTs of
relevant ratio)
Boxes large Industrial
(Metering Boxes for metering 6.3 and 7
1.1 462
equipped with CTs of relevant
ra!IO)
4, 6.4, 6.6
1.11 In House Displays 859,808
and 7
Control Contre at I
2 Headquarters (Main and
b~ckup)
Supply and implementation of
Lumpsum
Communications Hardware
2.1 (inclvd,ng racks and cabinets) as per the
4, 5 and 6.7
(for Main and Backup AMI Bidder
Centtesl
Proposal -
Supply and Implementation or
4, 5. 6.7
2.2 Head End System (HES) (for
Main am! Backup AMI cenues) and 7
---
Procurement of IT Prodvcts and Services Bidding OoQJmenl for
ADB.POEIP 11-Tranche1-AMI Project !ESCO Package 1

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. IV Bidding Fonns Single Stage Two Envelope Process
SeciJOn -
4A-35

- P oduct and/or Service Item


Country of
Origin According
Supplied
locally
Unit Prices/Rates
Supplied from
outside the
Supplied
Total Price
Supplied from outside
Quantity Locally the Employer's
uem t Description Code lo Sections Employer's Country Country
(loco/ (loco/ Uoreign {loco/ {loco/ (foreign
currency} currency} currency} currency} currency} currency}
Lioence for Production (Main) ,
and integralion. Test .
Environment and Educational
879,564
2.2.1 Environment (Back-up) lo~ the
folloi.~ng number of metenng
points:
Hardware for each centre,
including but not limited to:
Software Servers
Scalable and Redundant
Lumpsum
Database Server and RAC
as per the
2.2.2 Modems. Bidder
Switches. Proposal
Other hardware that bidder
finds necessary to meet the
operational requirements in this
SOR.
Software for each centre,
including but not limited to:
Database software. Enterprise
Edition with connection pooling
Very Large Database Support
(Partitioning of tables and
Indexes) Lumpsum
as per the
2.2.3 Application servers and Web
servers. Bidder
3rd Party software. Operating Proposal
system. Office Software. Virus
scanner. etc.
Other software that bidder finds
necessary to meet the
operational requirements in this
SOR.
Implementation Arrangements
Lumpsum
(Man-months)
as per the
2.2.4 Integration with relevant Bidder
software components Proposal
(includina MOMS)
2.2.5 Service Level Agreement for 7 6.7.3
Cvears)
Supply and Implementation of
Meter Data Management 4, 5. 6.7
2.. 3
System (MOMS) (for Main and and 7
Backuo AMI Centres)
Licences for Production (Main).
and Integration Test
2.3.1 Environment and Educational 879,564
Environment (Back-up) for the
following number of metering
points:
Hardware for each centre,
including but not limited to:
Software Servers
Scalable and Redundant lump sum
Database Server and RAC
2.3.2 as per the
Modems. Bidder
Switches. Proposal
Other hardware that bidder
finds necessary to meet the
operational requirements in this
SOR.
Software for each centre, Lumpsum
2.3.3 including but not limited to: as per the
Database software. Enterprise Bidder
Edition 1vith connection pooling Proposal

Bidding Document for Procurement of IT Products and Services

ADB-PDEIP JI-Tranche1-AMI Project !ESCO Package 1

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s ec_t_io_n..;.IV..:_-..!B;:id~d~in~g
__ F elope process
---- - ~-Single Stage TWO~

Unit Prices/Rates Total Price


Supplied Supplied from Supplied supplied froni ~
country of According locally outside the tocall'( the Empki'tt,'1
Quantity
r Service Item Origin to Sections ,,;;.-;;;;-t-'E7.m;:p::lo~v~er;.:'s~Co~u~nt~-l-----:~~~;;,Colu~n~tl"f;--
Product an di o. Code [/ocal {local {foreign /focal /local (Jo, ,
Item Oescnpuon
currency] currency] currency] currency] currency] <II~

'----;:;-oa::.ta:;.;;ba:se Support
Very Large f tables and
(Partitioning o
Indexes) rs and Web
Ap;,5cation serve
seivers software. Operating
3rd Pa1ffice Software. Virus
system.
scanne1'. t bidder finds
Qlher soft,,-are tha t the
to mee .
necessary . ements in this
o?"..ratiOl\31 requir
SOR. Lumpsum
as per the
tiOn Arrangements Bidder
Imp Iementa
2.3.4 (Man-months) Proposal

. Level Agreement for 7


SeMCe
2.3.5 ( ears) . f
Supply and Implementation o 4, 5, 6.7
earing System and CIS System and 7
2.4 (for Main and Backup AMI
Centres\ .
Licences !or Production (Main),
nd Integration Test
2,537,000
2.4.1 ~nvironment and Educational
Environment (Back-up) for the
followin number of customers:
Hardware for each centre,
including but not limited to:
Software Servers
Scalable and Redundant Lumpsum
Databas'? Server and RAC as per the
2.4.2 Modems. Bidder
Switches, Proposal
Olher hardware that bidder
fines necessary to meet the
operational requirements in this
SOR.
Software for each centre,
including but not limited to:
Database softl,-are. Enterprise
Edition v.ilhconnection pooling.
Very Large Database Support
(Partitioning of tables and
lndeJtes)) Lumpsum
2.4.3 Application server and Web as per the
servers Bidder
3rd Party software. Operating Proposal
system. Office Software, Virus
scanner.
Other software that bidder finds
necessary to meet the
operational requirements In this
SOR.
Lumpsum
Implementation Arrangements as per the
2.4.4 (Man-months)
Bidder
Pro osal
Service Level Agreement for
ears) 7
Data migration from existing
2.4.6 biQing system to new Billing and
C1Ss ems.
Assembling and
As per the 4 S, 6_7
2.5 comm1SS1omog of Main and provisions and 7
Badt-up AMI Control Centres in this SOR

PIOCUfement of IT Products and Services

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seciion IV - Bidding Forms Single Stage Two Envelope Process
4A37

Unit Prices/Rates Total Price


Supplied Supplied from Supplied
Country of Supplied from outside
Product and/or Service Item According locally outside the
Item Origin Quantity locally the Employer's
Description to Sections Employer's Country
Code Country
[local [local Uareign [local [local Uoreign
currency] currency] currency] currency] currency] currency]
Supply and provide all As per the
necessary Licences for the AMI 4, 5, 6.7
2.6 provisions
and 7
System in this SOR
3 Implementation
Supply and implementation of 4, 5, 6.7
3.1 deployment system 1
and 7
Licences for Production (Main),
and Integration, Test
Environment and Educational Metering
3.1.1 Environment (Back-up) for the Points:
following number of metering 879,564
points and for installation
teams:
Hardware for each centre.
including but not limited to:
Scftware Servers
Scalable and Redundant
Database Server (RAC) Lumpsum
as per the
3.1.2 Modems, Bidder
Switches, Proposal
Other hardware that bidder
finds necessary to meet the
operational requirements in this
SOR.
Software for each centre,
including but not limited to:
Very Large Database Support
(Partitioning of tables and
Indexes)
Application server and Web Lumps um
servers as per the
3.1.3 Bidder
3rd Party software. Operating
system. Office Software. Virus Proposal r-
scanner.
Other software that bidder finds
necessary to meet the
operational requirements in this
SOR.
Lumpsum
Implementation Arrangements as per the
3.1.4 {Man-months) (for Main and Bidder
Backup AMI Centres) Prooosal

3.2 Supply and Implementation of 180 6.7 and 7


Hand-Held units.
Training about the use and As per the
3.3 functionalities of the equipment provisions 7
and systems in this SOR

3.4 Supply of J.Tons Forklift for


warehousingactivities
1 7 I
3.5 Testing Benches 5 7
3.6 Portable Testers 20 7
3.7 PLC Noise Detection Toolkit 12 7
3.8 PLC Filters 27702 7 I
3.9 UPS{20kW} 2 7
3.1 Gen set for outdoor purpose 2 7
(20kW) I
4 Equipment at AMI Centres
Supply of end-user's
Computers (for Billing and CIS
4.1 systems) to be installed in 5 378 4, 5 and 6.7
circles, 19 Divisions 108
subdivisions and 19 revenue
- offices.

-
81dd1ng Document for
procurement of IT Products and Services

AOB-POEIP llTranche1-AMI Project IESCO Package 1

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<:A-38
Section IV - B,dding Form$. Sinqlo S1age Two Envelope Proce~s
Unit Prices/Rates Tot.11 Pnce
Supplied Supplied from Supplied Supplied from
Country of Locally outside the Locally the Emp10n~.
Item Product and/or Sorvico Item
Origin Quantity
According
f1

Oosc:riptlon to Sections Employer's Country
Code Coun
[local {local (foreign {local {local
cuffency} currency} currency} currency} currency] (/c,t!,;,,
Supply
4.2
of
lnfrast/\lcture
Communications
(including one
"'"~
router modem for each and 139 4. 5 and 6.7
cabfin9 for the comoulers)
Total Prices: Products and for Services (for entry In Grand Summary Cost Table)

Name of Bidder
Authorized Signaturo of Bidder:

Procurement of IT Products and Services


Bidding Documen~
AOB.POEIP llTranche1-AMI Project IESCO Pad(age
1

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--
section JV- Bidding Fonns - Single Stage TwoEnvelope Process
4A-39

7 .2 IT Support Services Table


Lot number: [if a multi-lot procurement] Modify as necessary for to identify all the support services for fT
hardware and /or software in the Table below, by deleting, or expanding the line items. To assist Bidders
in making uniform costing and presentation Employers may number and describeitems and sub items to
be providedas required]
Costs MUST reflect prices and rates quoted in accordance with ITB Clauses 20 and 21.

Unit Prices I Rates Total Price


IT Support Service
Supplied Supplied from outside Supplied Supplied from outside
Item Item/Sub-item Qty. Locally the Employer's Country Locally the Employer's Country
Description
[focal [local (foreign [local (local [foreign
currency] currency] currency] currency] currency] currency]
~
s Support Requirements

5.1 Replacement and spare


parts shall be available
for purchasing at least 7 YES
years after the
implementation

Total Prices: IT Support Services (for entry In Grand Summary Cost Table)

Name of Bidder Authorized Signature of Bidder:

Procurement of IT Products and Services


Bidding Document for
t !ESCO Package 1
ADB-PDEIP 11-Tranche1-AMI Proiec

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ts Table
7.3 Recurrent cos
lot number ~, d 21 Unit prices for the
11 a multi-lot procurement] . Clauses 20 an .
Costs MUST fl . rdance with ITB nl and currency.
same item re ect
. onces and d .
ra es quote in acco . . in amou
appeanng several times in \he table mus\ be 1denbca 1 osts
11\nc\us\ve C
- Maximum a
post-Warranty Pri~,
service period
Item
Recurrent Item
Warranty Period
... Y7
Local
Currency
IF'c~
Y1 Y4 ~
Y2 Y3

2.2.S HES Service Level I I


Agreement for (years) l I I
I
2.3.S MDMS Service LC\'CI I
I I
Agreement for (years) I I I
2.4.S Billing System Service
Level Agreement for I I
(ye:irs) 1 l I I

Annual Subtotals:
Total Prices: Cumulative Recurrent (for entry in Grand Summary Cost Table)

Name of Bidder \ AuthorizedSignature of Bidder.

:I

Bidding Ooo.imenl for


oducts and Services ADB-PDEIP 11-Trnn,+,~ .... -
Procurement of IT Pr

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Section IV - Bidding Forms Single Stage Two Envelope Process 4A41

7.4 Grand Summary Costs Table

Total

Table Price Component


[Local Currency] [Foreign Currency]
Price Price

7.1 Products and/or Services Provided and lnstallod

7.2 IT Support Services

7.3 Recurrent

Other

GRAND TOTALS to be carried forward to Letter of Price Bid

Name of Bidder

Signature of Bidder

'Specify currency in accordance with Bid Oata Sheet ZJ .l. Create and use as 1110ny colUtMS for Foreign Currency
requirement as there ore foreign currencies

Procurement of IT Products and Services


Bidding Document for
ADB-PDEIP 11-Tranche1-AMI Project !ESCO Package 1

-
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,.- 3/
I
Gt 1 ::

<&eu
---- .... , ,, Mi trato+S

7.5 Country of Origin Code Table


I
Counlry of Origin
r Country of Origin
counltY c"
Counc,y of Origin Counlry Code c~
Code

I
I
I

I
Name of Biddtr Auth onzed
. Signature of Bidder:

Procurement of IT Products and Serkes ~


AOB.POEIP 11-Tranchel-AMI II Oocum;;1 for
.r"> Pro,ect IESCo
/! '< Pldtage 1

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section 1v- Btdd1ng Forms - Single Stage Two Envelope Process
4A-43

7.6 Price Adjustment Table (if applicable)


Not applicable

Bidd,ng Document for Procurement of IT Products and Services


A08-POE1P llTranche1AMI Project IESCO Package 1

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section 5 Eligible Countries

sectioll 5. eligible countries


. tains the list of eligible countries.
This section con
Micron~sia, Federated States of
Mongolia
Members Myanmar
Afghanistan Nauru
Armenia Nepal
Australia New Zealand
Azerbaijan Pakistan
Bangladesh
Palau
Bhutan Papua New Guinea
Brunei oarussatam
Philippines
cambOdia
China, people's Republic of Samoa
Cook Islands Singapore
Solomon Islands
Fiji
Georgia Sri Lanka
Hong Kong, China Taipei.China
India Tajikistan
Indonesia Thailand
Japan Timor-Leste
Kazakhstan Tonga
Kiribati Turkmenistan
Korea, Republic of Tuvalu
Kyrgyz Republic Uzbekistan
Lao PDR Vanuatu
Malaysia Viet Nam
Maldives
Marshall Islands

Nonregional Members The Netherlands


Austria Norway
Belgium Portugal
Canada Spain
Denmark Sweden
Finland Switzerland
France Turkey
Gennany United Kingdom
Ireland United States
Italy
Luxembourg

~
Bidding Document for P roC\Jrement of IT Products and seiv--
AOB-PDEIP 11-Tranche1-AMI Project IESCO Package 1

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Sechon VI - Schedule of Requirements 6-1

SECTION VI: SCHEDULE OF REQUIREMENTS

Procurement of IT ProduclS and Services


Bidding Document for
ADB-PDEIP 11-Tranc:M1-AMI Project !ESCO Package 1

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Section Vl _ Schea ule of.,
"eqllir
'-ll~
L
section VI. Schedule of Requirements
Table of contents

I. Ove rvieW,_,, - """" """' '""""""", _


1.1. Background.. " ::::~:::::

: : ::o::::o;:s::s: :: : : : : : : : : : : : ::::: : : : : : : : : : : : : ::: .:': 6


........................
2. Scope orwork ..-"""""""""'""""""""""'"""""""'""""""""""""""''"'""' - 6
......................._ 13
3. current Environment -..................................................... - l
. future. State.................................................................................. """"
4. De sired ", 1 s
4.1. .
Final Arch1tectUre . .. IS

4.2. Operation of the System .


4 3 AMI G IF 1 I . 19
. . enera unctiona itres to ncorporate .
4.4. AMI Elements and Functionalities Allocation.......................... ........ 10
4.5. Software Functionalities -............................................ . . 34
S. Guiding Principles )6
.................................................................................
5.1. Standards.......................................................................... . __ 56

5.1. Performance Levels 56


5.3. Scalability..................................................................... . 51

5.4. Operating Systems Support............................. . 58


S.S. High Availability & Redundancy............................... .. 59
5.6. Failover and Load Balancing . .. -59
5. 7 Third Party Software - - __ ,, 6Q

Software Licencing 61
6. 58 s . . __ ,,,,,,......................................................... ..........
6 peciftc Requirements ,, . 61
.1. Schedul e A. 0 verall System Functionalities .. ---62
6.2. Smart Meters .
6.3. Meter Boxes . 62
64 I --- .. . .. 64
. .
6.5. DCU
nHouse Display ..
. 144

6.6. Com -
mu . ..---........ .. -150
6.7. Systems nications Spectif cations.. . -155
-----
7. lmplementati _ . "-""".170
on Arrangements ....... .........._ -"
175
.................... ................. ......................- z"A.
II""'

ADB-PDEIP Bidding ()oOlrllllt tor


11-Tranche1-AM1 Project IESCO Package 1
-
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Section VI - Schedule of Requirements 6-3

7.1. General Requirements 204


7.2. Project Management Requirements 204
7.3. Proof of Concept 209
7 .4. I nteropera bi lity 21 o
7.5. Test benches and portable testers 212
7.6. Forklift 212
7. 7. Migration 212
7.8. Training Requirements 213
7.9. Documents and Manuals to be provided 215
8. ANNEXES 217

8.1. ANN EX A: Existing Billing System Structure 217


8.2. ANNEX B: Proof of Concept Tests Details 220
8.3. ANNEX C: Certificate of Acceptance of Proof of Concept... 229

D,..,,..,ramont nf IT Products and SeNices


lidding Document fnr

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Section VI - Sct,ed
ule01~
~
~
l
oveRVIEW

eackgroUOd . reforms of the po_wer S~CtOr in Order to .


1.1. initiated maior e important issue is the need to . eltri,iib
P kstan
1 has sector O n I inerea "ie
,nment of a 1 ms within the . n system which wou d lead to cost ~~
The Gove rm prob e distributio r' rty savU\gs
. ificant and iongIe . bTty of the power ent of consume s qua I of life and th ~
signr,elal viability and reha 11 and to an improvem e "era1
fiJ'l3 wer eonsumers
discos and ~. . tarting a major-scale programme to .
economic act,v1ty. ment of Pakistan (GOP? i~:kistani discos funded by ADB. The in:trOd~
In this context. the Gover\g Infrastructure (AMI) in with the goal of achieving significas~
f Advanced Meten . different phases, . . I h nt ~
the use o be implemented in_ bs of industrial activity. n t at sense, the firsts
I
programme shal P kistans major cities and ~~ nsumers in the areas of Islamabad (IESco~
coverage across a . ims to cover 2.7 m1ll1on co .
(Tranche 1) of the pro1ect a . sources sufficient to cover the costs of electr .
1
of investment includes financ1a re mmunication and billing system. In total fu~
The programme the necessary co . '"Q
f structure, as well as . d installing the techno 1 091es and the neces~
meteM9 11'1 ra ed f r the costs of purchasing an --1
have been allocal o
supporting infrastructure. . ctor is the fact that power generation capacity has
ff cting Pakistan s power se I T
The principal problem a e w1h causing shortages in electnc1ty supp y. his has led to
not been able to assim~ate the demand 9~ 0 t happen frequently. Consequently, customers affected
a situation where load shedding and b~ac tisfied and frequently they do not pay the electricity bils
e frustrated and d1ssa is 1
by these event s ar . . 1ectr.city
1 bills when the service provided rs highly-sporadic
Consumers feel little motivation to pay e
. . t where estimated billing procedures are used, the amount to be
unpredictable and, 1n some ins ances . . .
the quantity of electricity consumed. Consequently, evasion of bill
pard does not accurateIy refl ect . .
payments can be commonplace, and discos are unable to fully recov~r t~e1r costs, which, amo~st
other things. can be a major obstacle to their investing in upgrading infrastructure and service
provision.
The implementation and installation of AMI systems enables to monitor the consumption of each
customer and make the total consumption match the amount of energy available for supplying. This
would put an end with one of the main problems as is load shedding, allowing the customers to always
have at least a minimum of energy. The improvements of the service to the customer, together with a
better measuring, more accurate bills and a greater control of the consumption shall improve
customers' payments.
Besides smart meters pro id f .
. vi econ1mucus in ormaton about the state of different points in the network,
what alloNS detectingtechnical or . .
measunng problems quickly reducing the level of losses.
All these im;,rovements together sh II .
financial and technical situatio a reduce discos global losses, leading this sector to a better
n.
The PO'Ner sect p .
or in ak1stan primarily consi t .
transmiss10n and distnbution companies th th s s of two systems: newly corporatized generation,
~": u!ity, the V~ater and Power Develo~m=~~ been ~0rmed out of the former vertically integral~
(GENCOs~~Unctionsare carried out by 13 /~_thonty (WAPDA), and the K-Electric in Karachi.
one centrai. N !Ch are under controt of GENCO H is_ met entities: 4 thermal generation companies
ational Trans . . old1ng Comp iyj
(diseosJ mission and Dispat h C any (GHC, a government-owned enti
c ompany (NTOC) and 10 distribution companieS

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secnon V1 - Scheduleof Requirements 6-5

The following exhibit shows the Institutional Framework of the Pakistan Power Market. The Ministry of
Water and Power (MOWP) and National Electric Power Regulatory (NEPRA) are the two institutions
responsible for governance of the power sector.

p
l
........ -~ ..

Exhibit 1 Institutional Framework of the Pakistan Power Market

Regarding the Generation sector, the NTDC system has an installed capacity of 20.415 WI, although
the available capacity is lower due to some inefficiency of the thermal plants. In addition, the output of
hydroelectric projects typically drops during the winter period due to the loss of head and lower water
inflows and discharges. The average maximum available capacity during the summer season reaches
15,995 MW and 13.472 MW during the winter season.
National Transmission and Dispatch Company owns and operates the national transmission grid
consisting of 500 KV and 220 KV transmission and grid station network. In addition to network
operation, NTDC is also responsible for system operation and power dispatch functions. NTDC is also
currently the Single Buyer of electricity from all generators on behalf of all discos.
NTDC owns over 5,000 circuit-Km of 500 kV and over 8,200 circuit-Km of 220 kV transmission lines.
In addition, it owns 12 500 kV grid stations with over all transformation capacity of nearly 16,000 MVA
capacity and 29 220 kV grid stations with a total of 15,760 MVA capacity.
On the Distribution side, the average T&D losses of the sector were 18.9% during 2012-13 and the
discos had an average net revenue recovery rate of 86%.
IESCO services 2.7 million consumers directly and it is divided into five (5) Circles, 19 Divisions and
108 Subdivisions:

~:~= :{?t Operation Circles


'I# Divisions 11111
3 Divisions
1 Islamabad Circle
6 Divisions
2 City Circle Rawalpindi

Procurement of IT Produds and Se,vices


Bt<!ding Doo.imen t for
ADB.POEIP 11-Tranche1AMI Project IESCO Package 1

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- Operation Circles

3 Attock Circle

4 Chakwal Circle

5 Jhelum Circle

Table 1 IESCO's Organizational Structure

Nea rlY th e BS% of IESCO's customers are residential,


.
and about the 14% are com
f 98 80/ . merciai
for IESCO's T&D losses are 9.1% and a collection rate o . 10 against private Consum. itie
against Government consumers as of 2016. ers & ~
1%

1.2. ProjectObjectives
The objective of this project is to introduce AMI in Pakistan's Islamabad Energy Su
(IESCO) in order to reduce distribution losses and impro~e revenue collection, enhan:::-r C<>oiParir
and load management, providing automated consumption data collection of all CUst:;1 Coob-e1
modernizing the electricity metering and billing systems. ers at)d
The main target of the implementation of the AMI system in the DISCOS is to solve th
problems of both the network, and the metering, commercial and billing systems. The fu~Ctlrtert
solution should support the following: e Al.fl
The meter to cash process that means an advanced Meter Data Collection, Meter Data
Processing, Meter Data Management and Billing System. The AMI can be segmented into
several components:

o Deployment and Meter Maintenance System


o Meter Data Collection (HES)
o Meter Data Processing with Centralized Meter Data Storage (MDMS)
o Consumer Portal
o Billing and CIS systems
o Connections to Third Party Systems like Device Park Management System, GIS, ERP
(Contract has been awarded for installation of ERP SAP), etc.
Demand S,de Management Processes
Energy Balance and loss Fighting processes.

This SOR provides the specifications and conditions for the supply, installation and commissioning of
the Smart Meters, Communicayons Devices, AMI Systems and Billing System, including the hardware,
the software and the implementation arrangements.

1.3. Note on Glossary

In this document the following meaning of the words shall be considered


Bidder: any of the applicant befi .
d . . s ore the final award of the contract. This shall ref er to activitieS.
esaip!ions and or materials t 0 be . '"
P,,..,.,.. prepared, delivered or implemented during u,e
"'"""ement Pfocess.
Contrador the d .
awa,; ed bidder. This shall r, . .. 1 to
be prepared def . re er to act1v1t1es, descriptions and or matena s
. rvered or implemented durin th .
~Procu;;;:;;em;~~~~rriTP?roaucts:;;;;;;;.111c1~5eMc:ess;;;~~==::::=~::g~~e~p:ro~~e:c~t~ex~ec~u~tio~n~.~~~-=--:~----
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ADB-PDEIPlf-Tranctie1-AMI Project fESCO Package 1

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2. SCOPE OF WORK
The present Lot shall cover the implementation of AMI, Billing a d CIS systems for al customers,
Transformers and MV Feeders in Rawalpindi Cirde (hereinafter "Circle" or 'Area) in Islamabad
Electricity Supply Company (hereinafter referred to as '!ESCO' or The Client) and the b g and CIS
systems in the entire Islamabad Electric Supply Company (i.e. In the five G.rdes)

AMI system covers the implementation of meters, concentrators, boxes. in- ouse cfisplays ana the
necessary communication infrastructure to ensure the functionalities and approach defined in ctiapter
4.
Rawalpindi has a total area of 5,285 km2, and includes 897,209 customers, a 33.23~ of the total
number of IESCO's customers.
Rawalpindi circle customers are mostly domestic, accounting for the 80.60~0 82% of the total number.
18.67% of them are commercial and less the 1% industrial/others. Besides 73% of Rawalpindi's
customers are located in urban areas and 27% in rural locations.

The implementation of the project shall take into account the following considerations:

The Billing System shall cover, as aforementioned. not only the aforementioned cirde but also
remaining parts for the company (i.e. the entire company; around 2. 7 million consumers}.

The AMI system must be scalable for the entire company in the future.

The Scope of Work includes the items listed in the table below. Each of the elements plays a role to
fulfil the overall system requirements and functionalities defined in chapter 4. Likewise, each of the
items has a functional and technical definition included in chapters 6. In this way-.

'/, .
Item Equipment I Service .
- .

1 1 Field Equipment

1.1 A1 : 10 Meters 4, 6.2, 6.6 and 7

1.1.A A1: 10 Meters PLC 627,-1.!4

1.1.B A 1 : 10 Meters UMTS (3G) 69.716

1.2 A2: 10 Meters 4, 6.2. 6.6 and 7

1.2.A A2: 10 Meters PLC 69.717

1.2.B A2: 10 Meters UMTS (3G) 7.746

1.3 A2: 30 Meters 4, 6.2, 6.6 and 7

1.3.A A2: 30 Meters PLC 76,666

1.3.B A2: 30 Meters UMTS (3G) 8.519

Bidding Doo.iment for Procurement of IT Products and SeMCeS

ADB-PDEIP 11-Tranche1-AMI Project IESCO Package 1

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- Section VI - Schedule of R@.,
"-'i\Jlr~
~~

13.411

18.000 4, 6.5, 6.6 af'ld


1
59

754.623 6.3 and 7

s.coo 6.3 and 7


Boxes Res/Com. 30
85.185 6 3 and 7
1.9 Boxes Transformers (Metering ~xes for Transfonners metering
equill!)ed with CTs ol relevant ratio) 14,901 6.3 and 7
1.10 Boxes La,ge lndustnal (Metering Boxes f or me tenng equipped with
CTs of relevant rabo)
462 6 3 and 7
1.11 In House Displays
2 859,808
4, 6.4, 6.6 and 7
Control Centre at Headquarters (Main and backup)

2.1 Supply and implementation of Communications


Hardware (including racks and cabinets) (for Main and
Backup AMI Centres) Lump sums per 4, 5 and 6.7
the Bidder
Prop0sa1
Sup~y and lmr,lemen1ation of Head End SYstem
(HES) (for Main and Backup AMI Centres)
2.2.1
4, 5, 6.7 and 7

879.564

lumpsumas Per
the Bidder
Prop0sa1

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section VI - Schedule of Requirements

~1!1!111!1!.. m1..IJll,~llrl-l--r' ~!111,n_:


~

2.2.3 Software for each centre, including but not limited to:
Databasesoftware. Enterprise Edition with connection
pooling
Very Large Database Support (Partitioning of tables Lumpsumas per
and Indexes) the Bidder
Proposal
Application servers and Web servers.
3rd Party software. Operating system. Office
Software,Virus scanner, etc.
Other software that bidder finds necessary to meet the
operational requirements in this SOR.

2.2.4 Implementation Arrangements(Man-months) Lumpsumas per


the Bidder
Integration with relevant software components Proposal
(including MOMS)

2.2.5 Service Level Agreement for (years) 7 6.7.3

2.3 Supply and Implementation of Meter Data 4, 5, 6.7 and 7


Management System (MOMS) (for Main and Backup
AMI Centres)

2.3.1 Licences for Production (Main), and Integration Test


Environment and Educational Environment (Back-up)
879,564
for the following number of metering points:

2.3.2 Hardware for each centre, including but not limited to: Lump sum as per
the Bidder
Software Servers Proposal

Scalable and Redundant Database Server and RAC

Modems,

Switches,

Other hardware that bidder finds necessary to meet


the operational requirements in this SOR.

2.3.3 Software for each centre, including but not limited to: Lumpsumas per
the Bidder
Database software. Enterprise Edition with connection Proposal
pooling
Very Large Database Support (Partitioning of tables
and Indexes)
Application servers and Web servers
3rd Party software. Operating system. Office
Software, Virus scanner.

o.~.j - - Prnr3orP.mP.nt of IT Products and Services

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.:
--------------------------

1omeetthe
Other sottware that bidder finds necessal'Y
opernt1onal requirements in this SOR. Lumpsumas per
me Bidder
' ~J. 1mplementab0n A,TangernenlS (Man-rnontOs) proposal

2.l.S Service LevelAgreement for (years) 4, 5, 6.7 and 7


~ Sup~y and trnplementation of snung system and CIS
System (for Main and Backup AMI centres)

2.,.1 Licences for Production (Main). and Integration Test 2.537.000


Environment and Educational Environment (Back-UP)
for the following number of customers:
Lumpsumas per
lhe Bidder
2.,.2 Hardware for each centre, including but not limited to: Proposal

SoftwareServers
Scalable and Redundant Database Server and RAC

Modems.
Switches.
Other hardware that bidder finds necessary to meet
the operational requirements in this SOR
Lumpsumas per
Software for each centre, including but not limited to: the Bidder
2.,.3
Proposal
Oat~base software. Enterprise Edition with connection
poohng.
Very Large Database s upport (Partitioning
and Indexes)) of tables

Application server and Web servers


3rdftwParty software. Operating s t
S
o are. Virus scanner, ys em. Office

Other software
ope . that bidder finds nece
rat,onal requirements in this SORssary to meet the

2.4.4 ImplementationArrangements (Man-months) Lumpsumas per


the Bidder
Proposal

ADB-PDEIP II-T Bidding Oocum~


ranche1-AM I Pro1ect
. IESCO Package 1

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ection VI - Schedule of Requirements
6-11
~

2.5 Assembling and commissioningof Main and Back-up As per the 4 5, 6. 7 and
7
AMI Control Centres provisions in
this SOR

2.6 Supply and provide all necessary Licences for the AMI As per the 4. s, 6. 7 and 7
System provisions in
this SOR

3 Implementation

3.1 Supply and implementation of deployment system 4. 5, 6.7 and 7

3.1.1 Licences for Production (Main), and Integration, Test Metering


Environment and Educational Environment (Back-up) Points: 879.564
for the following number of metering points and for
installation teams: Installation
Teams: 300

3.1.2 Hardware for each centre, including but not limited to: Lumpsumas per
the Bidder
Software Servers Proposal

Scalable and Redundant Database Server (RAC)


Modems,
Switches,
Other hardware that bidder finds necessary to meet
the operational requirements in this SOR.

3.1.3 Software for each centre, including but not limited to: Lumpsumas per
the Bidder
Very Large Database Support (Partitioning of tables Proposal
and Indexes)
Application server and Web servers
3rd Party software. Operating system. Office
Software, Virus scanner,
Other software that bidder finds necessary to meet the
operational requirements in this SOR.

3.1.4 Implementation Arrangements (Man-months) (for lumpsumas per


Main and Backup AMI Centres) the Bidder
Proposal

3.2 Supply and Implementationof Hand-Held units. 180 6.7 and 7

3.3 Training about the use and functionalities of the As per the 7
equipmentand systems provisions in
this SOR

Bidding Document for Procurement of IT Products and SelVices


A08,POEIP11-Tranche1-AMIProject IESCO Package 1

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6-12

Item Equipment I Service.

Supply of 3Tons Forklift for warehousing activities


3.4
5 7
3.5 Tes ting Benches
20 7
3.6 Portable Testers
12 7
3.7 PLC Noise Detection Toolkit

27702 7
3.8 PLC Filters
2 7
3.9 UPS (20 kW)

Gen set for outdoor purpose (20 kW) 2 7


3.10

4 Equipment at AMI Centres

4.1 Supply of end-user's Computers (for Billing and CIS 4, 5 and 6.7
systems) to be installed in 5 cirdes, 19 Divisions 108
378
subdivisions and 19 revenue offices.

4.2 Supply of Communications Infrastructure (including 4, 5 and 6.7


one router modem for each and cabling for the 139
computers)

5 Support Requirements 1. 2.

5.1 Replacement and spare parts shall be available for YES 7


purchasing at least 7 years after the implementation

Table 2 Scope of work

The Employer reserves the right to increase or decrease quantities reflected after the time of Contract
award or .during the implementation of the Contract. The total variation shall stay within the limits of
plus or minus 30% with no price modification.

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p
le of Requirements
5che du 6-13
~
CURRENT ENVIRONMENT
3,
smart Meters and Communications
3,1.1.
. sco of Residential and Commercial customers are mostly electronic (estimated 800,) d
in IE A . t I aoo, ,o an
Meters d by local contractors. pproxima e Y, 10 of them have been implemented over the last
ufacture
111an t most.
oyearsa .
1 1 ss 1 when electronic and class 2 when electromechanical. These values are within usual
Meters are . alc astandards. The loca tion o f the meters rs outside,

without protection against weather
internat1on
conditions. .
. t lied are single phase for sanctioned demand below 5 kW. Above that value, the installed
1~~r:e-phase.
t,1ete~ Meters lack any electrical protection. Meters are covered by a plastic case that
15
rneter h meter against intrusion and accidents.
rotects t e
P ~~
t deployment and implementation of smart meters in Pakistan and carried out by IESCO
I O

Th~ . ed !ESCO conducted an AMR pilot project using 372 energy meters.
js 111111!
ers have the FIREFLY FF which transfer the data through radio frequency to the Gateway.
Ali the rnet . .
ways collect transm1ss1on from deployed meters and are the mean for pushing read request,
Gate re updates and new monitoring schedule out to the network. Gateways are powered over
s0ttwaet and the support several backhaul options for bringing data to the Subdivision offices, RO
Ethern Th . . d G
office and computer centre. ese options tnclu e PRS, CDMA, Wi-Fi, Ethernet, DSL, etc.
The Subdivision ha~ already ~een provided with smart mo~ile phones for taking the necessary
readings at site by simply entering the FF number of the particular meter. The reading meter taken
over the smart mobile phones is taken back to the office and connected and copied with the computer.

3.1.2. Data Collection, Processing Management and Billing Systems


The commercial procedures of IESCO support the whole "meter-to-cash" process, mainly meter
reading, issue of bills and the money collection.

Exhibit 2 Meter to Cash process

IESCO has 2.7 million consumers, and they are divided into 15 General & 4 MDI batches to carry out
the meter-to-cash process.
The first part of the chain (from the meter reading to the money collection) is manually containing the
meter reading request, the meter reading itself and the transfer of the manual meter reading results
into the billing system CIS. The process is supported by the CIS system partially only. The CIS system
PrOduces Meter Data files to be downloaded at subdivision level on mobile smart phones. One list is
made per batch (one fifteenth of customers) and sub-division.
The CIS sends meter reading data files to revenue Officer and subdivisional Officer batch wise. The
Subdivisio
r naI Officer shall give the task to the meter readers. The meter readers d own I oad the data of
elev~nt subbatch on smart mobile phones from computer installed at subdivision office. The data file
=~ins all necessary information of customers according tontheir meter reading routes. The meter
t
the shall punch the meter reading of each consumer as well as its screen snap shot. He also record
iscrepancies observed during meter reading. After completing the task he upload the data from

~-;;:-~~~~~~~~~~--,-~~~~~--;:;:=:-;:;:::;;;;i;~~Kiuc:iiiandi~~
AOs.p wvcvrnent for Procurement of IT Products and Servioes
t>eu>u.r
l'lnche1-AMI Projed IESCO Package 1

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,.....

1
--------~~~~~~~~~~~~~S=ec1JOn~:~::_.:-~S~ch~~~~~~
ule of Requirements
-
~
,.,..,,.. subd1v1s1on computer. Ehen all meter readers upload d t
mart pi..,.- 10 a a to sub d1v1s1onal
mo>e s is completed the required checks are performed to validate and
r and ba1....,
,... R correct the wrong
c;ornpllle bdivisions sent the data to evenue office for onward transmission t C
s All su o entral b,lhng
read n9 CIS system can only process a complete batch and not parts of 11
c;eoire The .
,...., employees confirm the non-plausible data and send the whole batch f I b FTP
B~htlQ, ""' T Th ,e Y
aefoce Revenue Office to the central I centre. e CIS system processes the meter readings and
fr()C11 ~es the bdls. During the night time, all bills of that batch shall be printed. The next morn,ng the
geoet~ Officer shall collect their bills and distnbute them via the Sub-Division officer and the meter
Rev to the CtJStomers.
reade'S
bits of the customers whose data did not pass the plausib1hty check shall not be distributed The
The be verified by the meter reader and the Sub-Division Officer. In case that the data are wrong
~.13must .
ua hall
be corrected manually. In the case the meter reading data was correct the bill shall be
ttie 1)411 s
(!.Sir.DU!ed 10 the customer.
_,_5 starts on Day O with the Uploading of data files on FTP server for the use of Revenue
The pr........ J df
b-divisional office. Two days are neede or the meter reader to collect the meter readings (Day
and;er 2 days. on Day 4, the Sub-Division Officer has done the checks of the meter reading and
~ the compiled Meter Reading List to the CSO Another 1 days (Day 05) ,s needed to enter the
readings to the flat files performing additional plaus1b1lity checks and send the data to the IT
department (ICC). On Day 06 the billing is processed the CIS system and the bills are printed in the
ICC On Day 07 the printed bills are available m the CSO for the Revenue Officer and Sub-D1v1s1on
Officer. The bils are distributed to the customers (Day 08). The customers must pay the bill wnrun ten
da)'S (Day 18).

Boddiog Document fOf


Procuremeni of fl Products and ~
ADBPOEIP 11-Tranclle1AMI Pro,ect !ESCO Pacu;e 1

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Secbon VI - Schedule of Requirements
. '"':" 71 75

4.

4.1.
DESIRED FUTURE STATE

Final Architecture
6-15

'
Final architecture scheme shall comprise four levels
namey:
I
Company level
AMI Control Centre Level
On Site Level

System Integration Level

The solution is to be scalable in number of meters involved t


different elements involved In that sens ypology of meters, and brands for the
e, easy methodology f t d .
expansion of the hardware is necessary. or in ro uction of new entrants and

4.1.1. Company Level

There shall be a principal and a back-up location for the system that shall be far enough to permit the
company to ~ecover fr~m any _disaster in a short period. The back-up centre shall also be used for
tests, educational and integration purposes.

Overall AMI system cannot have a complete failure. In that sense, elements to protectthe system shall
be allocated with regards to:

Reliability of the elements: all elements must pass the necessary tests according to the
standards and procedures related in the technical specifications. No element shall be allowed
otherwise.

Natural disasters - terrorist attacks: a backup of the MOMS' DB shall be done on permanent
basis. It is advisable the backup is stored in a different location to avoid major problems.
Eventually, the employer may also consider duplicate the software and operations centre in
order to facilitate the recovery of the operations in a very short term.
Cyber-attacks: cyber security measures must be implemented to avoid problems related to:

o Integrity of the information


o Unauthorized access
o Confidentiality of the data.
Therefore, the company level comprises the following elements:

Main control centre for full control of the system. The main hardware and software, i.e.
databases and servers for CIS, billing, MOMS, HES system, as well as communications, i.e.
routers and links. shall be implemented with redundancy in main control centre.
Back-up control centre that can take over of all functionalities of the main control centre in
case of disaster/failure, and also serves for test, education and integration purposes. The
HW/SW redundancy at backup control centre shall be equal to the Main centre as explained
above.

Connection of Main and Back-up Centres

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Red undant Communications are necessary in main control centre d be .


an tween ma,n and
back-up control centre.

Main!ZI Backllip and::11"ra1ning 7


1ntegrat1on'l1

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Backup ADSLt>rfBG"I
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Exh1b1t 3 Architecture on Company Level

4.1.2. AMI ControlCentre Level


This level comprises the following elements:
Companies HES, MOMS and Billing Production Databases
Companies HES, MOMS and Billing Standby Databases
Companies data bus bar (Enterprise service bus)
Software (MOMS, HES. DB management, Web/Proxy Server. Firewall, Network Operation
Control)
Operator's console
Application servers and Web Server
3G/4G gateway
Fibre Optic and ADSL Modems

--
Telecomllletworkm

-
Exhibit 4 Architecture on AMI Level

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sectJOll V1 _ Sc;hedule of Requlfements
;;------~:.:.---------------------~~~~~~~----------------------~~~1~7
4.1.3. On-Site Level
ThlS 1evel comprises the following elements.

For Meters A 1, A2. and BCD where no Fibre Optic/ADSL facih .


ties are present (or advisable)
o 3G/4G Modems
O DCUs (eventually Gateways if no local data stora . .
O Meters ge is required)
o In-Home Display (IHD) when applicable.

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Exh1b1t 5 Architecture On-Side Level (I)

For Meters BCD where Fibre Optic/AOSL facilities are present (and advisable):

o Routers
o 3G/4G backup modem (in critical points)
o Local router concentrator where more than one connection is present (meters,
modems. etc.)
o Meters
o Ethernet local LAN for meters' data hopping.

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Exhrbtt 6 Architecture On-Side Level (II)

O Communications shall be as follows:


O A: Connection via Ethernet (only). TCP/IP
O B: PLC tree-like.
o C: UMTS (3G). Modem shall be built in the meter.
O D: Internal Modem or connected by Ethernet
o E: Connection via PLC or other short range radio solutions
o Meters shall be assigned a unique ID (it shall be converted to ipv6 Address in A and
C communications).

4.1.4. System IntegrationLevel


This level comprises the following elements:
Connection to Billing System via Interface P. As an example, this interface may include, but
not limited to:

o Creation of New meter


o Meter Data Reading
o Field Orders
o Meter Reprogramming
o Disconnection and Reconnection
o Etc.

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connection to other applications via specific
protocols (P2) .

Operator/Userst/J
MOMS

Firewalllll

Other!ll
applicationslll

Exhibit 7 Architecture on System Level

4.2. Operation of the System


The client shall undertake the operation of the system (see Exhibit below). Telecommunications
services for connecting the DCUs and the control centre shall be provided by the Employer', Apart
from this, devices like (but not limited to) routers, switches, etc. That are necessary for operation on
the client's side are part of this contract and must be supplied by the Contractor.

1
The Employer shall procure and provide the telecorn network connections and SIMs for this reason.The Contractor Is
expected to guide and support the Employer in the implementation of these activities.

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Section VI - Schedule of Requirements'.:'. .
~-----~~~~~~~~~~~~~~~~_:_:_-=::::.::::~~~~.

Comm.
Utility Utility
Supplier

~ PLC/RF
~ Fiber
..--+ LAN

Exhibit 8 AMI Operational Responsibilities

4.3. AMI General Functionalities to Incorporate

4.3.1. Regarding Data Collection

4.3.1.1. Automation of Remote Meter Data Collection


Smart meters are able to collect power data and automatically send information on power use to the
DSO. This function could be performed automatically or on-demand based on the requirements settled
by the customer services department and the technical departments.
The amount of electricity consumed in a building or home is converted into data in real-time and
provided to the DSO over a network. The current issuance of electricity bills is a highly manual process
and is prone to human error and delay. Smart meters enable the DSO to remotely monitor and control
power usage without sending reading personnel to the site. It is an effective tool in loss identification
and useful in addressing both technical and commercial losses.

4.3.1.2. Automatic change of seasonable timetable


The smart meters shall have the capability of automatically update the measurements based on pre-
defined time and season rules.
Smart meters shall register date and time data in accordance with the on-going season of year.
Mean
mg calendar days per month, change of the season, and number of hours per day.
The current meters require in-situ personnel actions to adjust the meters' timetable.

4.3.1.3. Interoperability

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SecliOl'I VI - Schedule of Requirements
6-21

Interoperability is defined for this project as the ability of a system or a product to work well with other
systems or products.

The introduction of smart meters clear1y requires the specification of an evolving interoperable
framework to support secure communications both upstream and downstream of the meter.
Interoperability between devices and equipment is key, as the introduction of smart metering should
not create a barrier to competition or unnecessary costs.

Interoperability shall be divided into:

Upstream communications must be supported from the meter to the DSOs .

Downstream communications from the meter into the home are also needed in order to
provide services for consumers through in-home displays or any other home automation
device.

An open or interoperable metering system permits transparent access and integration among
equipment and applications.

specific provisions about the introduction of interoperability are provided in section 7.4 within this SOR.

4.3.1.4. Communications Capabilities

The meters shall be provided with communication ports and communication protocols for local and
remote communications. There are various communication technologies that shall be explained in the
next section.

The smart metering system shall support secure data communication to ensure the confidentiality,
integrity and availability of the data and commands.

The current metering system requires the mobilization of meter readers to each point of deliver. This
procedure requires an enormous work force and an excellent organization and planning. With
communications included in the meters the daily operation shall be improved.

4.3.1.5. Meter Repeater


This function allows the system to reach those meters that are not accessible easily or are far away
from the feeder.
Avoid sending meter readers to locations with difficult access or with a high cost to get there.

There are some rural areas with high number of customers that are having some difficulties to be read
or suffering a delay for every operation.

4.3.1.6. Firmware upgrade


Smart meters shall receive regular software and firmware upgrades that introduce new features and
functionalities.

This function shall allow to the system to be future-proof.


Some key attributes of a future-proof system include the ability to upgrade meter fi~:':'are. over a
. .
secure reliable and two-way communications netwo rk an d a d equ ate hardware capabilities in each
meter for memory processing power, measurement and control capabilities to sup~d n:toa~~;
present requirements but also future functional requirements not yet widely implemen e
extensively discussed in the industry.

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. . ...., >

. ~egM
4 .3.1. 7. Auto-detection of new meters in to pol09Y changes. The Systerri
and
. er u,e meters
namic grid changes and a\Jt
The System should be able automatieallY discov supporting of dy h rps to reduce man worl( 0
s~uld be ready to dynamic grid topology c11anges. concentratOI'- It e id and
discovering new meters is one of key features of oata xpansiOO of the gn
. r d ,urure e
sirnp ify the installation process. maintenance an

4.3.1.8. Meters network management The link between a


()Ciated meters. meter
The System should be able to manage and control atl ~s: its concentrator's ownership (or SIM card)
and System does not to be permanent a meter can cha 9. ry important to manage communicau""
. . . t rlisl It is ve . . ...... ,
and in this case the System should update ,ts me e communication so as to increase the
. . da Ia exchange over
med .,a as .it shall allow to do opnrmze . and system .informa t"ion.
reliability of the delivery of meter readings. control instructions

4.3.1.9. Plug and play


. h th same procedures as the current met
The installation of the smart meters should comply wit e er
installation but with the condition to be operative from day one.
. . . f onsumers The smart metering syste
The aim ,s to minimize disruption for the maionty o c . m
components shall be installable in current existing meter locations in consumer premises.

4.3.1.10. Storing of meters' data


The System's elements should be able to store meter reads and parameters (aggregated by meter).
It is important to store the meters' data on higher System's level especially when used with limited
internal memory meters. It shall allow to register and not to lose the data in case of communication or
system problem even when meter have no free memory for historical readings and events.
The meter reading data should be stored in all the higher levels after each meter reading sessions.
The data could be stored in combined and compressed format to utilize memory space for more
reading capacity and optimize communication for data exchange needs.
The ~mart meter shall store all required parameters for billing purposes and monitoring quality supply
requirements. In addition, smart meters should perform as a data local storage of the mentioned
parameters for the recovery of historic records.

The elements in the system must have the following memory time capabilities:
Meiers: no less than 60 days of data (at the interval of 15 minutes)
Intermediate elements: no less than 30 days of data of all elements connecting below to it.
Management Information systems (HES, MOMS, etc.): no less than 10 years.
The memory shall be non-volat'I i d .
capacity should be enough to a1:C:; a ala s~or~e life of several years without battery support. The
ala checking in the event that double-checks would be requested.

4.3.1.11. Gateway functionality


Intermediate elements in the system shall be able . . .
the end meters from HES/MOMS. This functi to provide a direct transparent link (tunnelling) to
meter it is connected to. on allows HES/MOMS to get a real-time data from any

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....... ..Aule of Requirements c.23
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~
Internal Real Time Clock
4.3. 1 12.
rn shOuld have internal Real Time Clock with battery backup for accurat t' ft
The sysdatory
te e ime samp 1ng. 1.
to have the RTC in all relevant System components because only this allows
iS man . ng data of all meters in the single time axe to see the real picture of network
synchroniz1 .
. the meter reading values and events are recorded with a time-stamp the system shall
Since a;~at the smart meters (and other intermediate elements) are synchronized with the correct
assure t'me and if not, shall update the time in the erroneous elements.
system 1

4.3.2. Regarding Losses Reduction (Energy and Collection)

4.3.2.1. Energy Balance


The system shall include functionalities and reports provisions toward the energy balance concept, as
described below:
Energy Control General Concept.
Remote metering implementation must result in a change of mind within the company energy
control operations. Problems matching energy going inside the network against energy supplied
to the customers may be easily solved now with the new technology. The DSOs traditional field
operations and monitoring must restructure according to the electrical areas covered by the
network. The smart grids system must be implemented to ensure accurate information to the
managers in order to help to obtain the expected results. In this new concept, each
feeder/substation shall become an energy area within the company and shall result in a four-level
energy balance that shall ensure the losses and collection through accurate on line operational
monitoring. The detection of losses takes place by providing alarms when relevant differences are
found between the meter upstream and the addition of meters downstream. The comparisonmay
be done with different granularity, as an example:

o Daily comparison: this comparison shall facilitate the detection of the areas where a
problem has happened and the company shall be able to send the necessary crews.
o Hourly comparison: this comparison shall facilitate, in addition to the areas with
problems, the identification of metering points with potential incidences.
The balance may be done in four levels in order to detect the losses in all potential area for leakage.
In this way, the four levels shall be as follows:
level 1: HV-MV/MV Substations control
This is the high-level energy monitoring at a company. The implementation of this control is
mandatory in order to determine loads and potential energy leakages in the grid.

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SedlOll VI - Sclledule of Requirements

Exrubrt 9 Level 1 Energy Areas Control

Level 2: MV Feeder Control


The second level involves the balance within a MV energy feeder in a substation. It includes the
tlV feeder in the substation and all elements connected at MV level (i.e. MV/MV and MV/LV
substations and MV customers). This level may become the management lowest level in the
company involving a large energy balance of all MV and LV customers.

. ....__
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Exh1b1t 10 Level 2 Energy Areas Control

Level 3: LY Substations Control


This is the lowest control level where accurate and geographically precise energy balance is made.
This information shall be the most important for final losses detection as it involves little amount of
consumers that may be easily reviewed searching for energy irregular registration.

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$eCliOll VI _ Schedule of Requirements
6-25

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Exhibit 11 Level 3 Energy Areas Control

Level 4: Meter Events Control


Electronic meters have the capacity to register and later inform the system of the electricity events
that happen around them regarding potential irregular energy balance. In this way, the lowest level
to inform and perfonn a balance shall be the meter itself. Additionally, the meter shall provide
information to perfonn all the above-mentioned balances as mandatory infonnation.

It is obvious that the value of the whole system requires that all elements in the chain are remotely
monitored at the same time. Lacking of some of the elements in the chain shall result in useless
investment since it shall not be possible to perfonn the balance properly. The result shall be an
electrically vertical integrated system that can monitor accurately all the energy entering and being
supplied in the network.
Some exceptions, however, in terms of implementation of remote metering in some elements of the
grid may appear. In this way, remote metering of HV substations and large customers connected at
W level may be reasonable due to the large amount of energy under control by that implementation.

4.3.2.2. Disconnection element


The Disconnection element shall have the following functions:
Remote disconnection and reconnection based on commercial decisions regarding the bills
overdue,
It is designed to operate automatically if the customer's load exceeds a predefined limit and
duration. In the event that the power demand is higher than the power contracted the cut-off
element shall cut the energy. Therefore, the DSOs shall be able to manage the power load of
their clients.
If the energy demanded is higher than the available energy supplied in the system. the cut-off
element of the customers' meters shall support the Demand Side Management programs (as
per the description in sections below) to avoid a blackout in the system.

In disconnection of the supply due to an excess in the demand, or automatica!ly ~pera~. ~ere must
be a strong and clear protocol for the activation of the disconnection element 1n either direction.

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6-26
Section 1/1 - Schedule of Requirements

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Exhibit 12 State Diagram of the Disconnect Control Interface

Exhibit 12 shows the requests for disconnection and reconnection. Therefore, it can be:
Remotely via communication channel,
Manually using a push button. This function shall not exist in this project in Pakistan cause the
meters are installed outside customers' premises and sealed inside a box/case (i.e. No button
available).
Locally based on local programming of the meter (prepayment function, demand
management. etc.)

As it can be seen an intermediate state (ready for reconnect) is necessary in order to avoid
reconnections of the meter when not all the requirements for reconnection are met. Error! Reference
source not found. shows the transitions among the different states.

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Staten.me
i.---
51,e,nu,nbet I St.at. is.sctiption
~o I Disconnected The OUIO\A_state i$ s to FALS= arid
- lhe consumer is tlsccnneded.
Connected The OU1put_stlte is Mt to TRUE Sid,-

-
i--- 1
C:0,,Sume, ii CDnneded.
2 Ready_for_reconnection The out;u _ state is set to FAlSE arid the

--
RetQnnection requ"9S manua, r1erven cons.ime, IS dlsconnec!td.
hon.
- -- State ~nsitlons
- Transition name
-
.
I
-
Jran,itlon St.at. description
I
remole_reconned Maws lhe Ois<:onnec:t corcrcl objeCI fnim
to the Connected (1 J state '.wil!iOCAmanual~ 01$COMeded(0) Slale 4'edly
- b
remoee_discooned MoYes lhe Oisconriect CXJntTol oil,-:: fnim
Olsconnectod (0) Slate
ltllefventl()rl

the Coone---1 (1) stale to tie

- e
I remote_chconned Moves the 0tsconnect control obJec: fnim the R
state to the Orsc:onnected (O) state"' ea,.ty_tor_recomec:11er1(2)

d remoee_rec:onnect Moves the Discooneet


RNdy for . C011rol obJect lrom lhe 0,sconnecled (0) Stall 10 the
- _r9COMedion (2) SI.lie
From lhis state, I ls l)OS.lible to ITI0"9 to :tie Connected (2) state via tt-.e
manual_reconnect tranuion (e)
e maooal_reconnect MoYes lhe Ot,connect concro1 oti,ect from the Reac,y tor c:omea,on (2)
ltM to the Connec:led( 1) slate
,
- -

maruai_clscoMec:t MoYel lhe Disconnect conlrol oti,ec;t tom lhe Connected ( 1) stat.e fl> Ille
Reldy_ro,_oonnec:tion 12) stale
From lhis slate, I is pouible to mcm back to tt.e Conrl:ed (2).:.. vi9 the
manual_reconnect tranuion (e)
g loc:al_disconnect MoYes lhe Oisconnect control ob;ect from lhe Connected (1) s&lle ix, fie
Reedy_for_C01u*1ion (2) Me
From lhis .-. I ii pauible to mcM back to the ~ (2) 1t111t ~ Ille
manual_r9COMedtranuion (e)NOTE Transitions f) Ind g) II'! asenfaly
the same. but ttllli' trigger is dllfe,ent.
h Local_reconnect MoYes lhe Oi9connect concrol ob;ect frorn tie Ready_tor_ca I leCtOI' 12,
Slllt to lhe Comeded (1) Slat.I.
NOTE Tl'llllillons e) and h) ar. esserClally lhe s.ne. but ,- :ngge,
<i1*ent

Table 3 Disconnection Control States TransitJon

Note that the disconnection/reconnection orders, shall be handled as highest priority communication
to the meters in the system.

4.3.2.3. Anti-tampering and registration of events and alarms


This function is highly recommended to reduce incidents with meter tampering or inform about any
event and alarm regarding the service.
In order to avoid and detect any illegal tamper attempt the smart meters shall require the following
features, among others:

Tam per conditions:

o Open the meter case and/or terminal;


o Modify the connections to the meter; . .
o Externally influence the meter by electromagnetic and electrostatie fields.
o Reprogram the meter software.
Registration of events and alarms:

0 The incoming phase and neutral interchanged;


0 The load side interchanged with the input side;
The load connected between either the incoming p~se and ~oad side
neutral or between the incoming neutral and load side phase.
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Section VI - Scher.ule of Rcquuem

II r fully used as a return path:


o Earth ~art1a/ ~larmin of meter and terminal cover opening or tampering;
o Detection a dt technofogy shall be highly resistant to tamper attempts With De
0 Measuremen " . h II b d t t d
. fi Ids However magnetic tamper detection s a e e ec e and alarrnea
magnetic ,e . d b t tr ited to
o Following Alarm functionality are include u no um

Power switch On/Off;

Meter parameterization;

Date and time sets;


Terminal cover removal:
Meter enclosure tampering;
DC Field detection;
Wiring in'lersion;
Current without 'IOltage;
Internal errors;
Communication problems;
a) Communication problems between communication module of the
meter and the data collection system (DCU or HES) due to
una'lailability and/or timeouts.
b) Communication problems between communication module of the
meter and the IHD due to unavailability or broken link.
c) Rejected DLMS "association-request" in the meter with errors
different from authentication failure
Unauthorized meter communication attempt (Rejected DLMS "association-
request" failure due to incorrect credentials
Configuration problems;
a) Rejected DLMS set-request in the meter.
b) Rejected DLMS "Action-request" in meter (including FW upgrade)
Powef breaks;
Phase errors;
Over voltage;
Under voltage.
Battery life status
ESD greater than 8 kV

4.3.3. Regarding Quality of the Service

4.3.3.1. Power quality analysis


The meter &hall monitor power reliability and quality of power supply for end users to verify that the
rehabihty and Quality of power supply that the DSO Is required to provide to their customers it is
necessary to measure those parameters (Voltage, Frequency, and Duration of interruptions).
OSOs have an obligation to ensure that at any lime the power quality Is maintained within specified
levels at the points of delivery. The analysis shall be done IA at different levels:
Meters A 1 and '42, shall record only maximum and minimum voltage over a defined period .

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-
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Meters BCD shall record the hourly voltage profile.


6-29

4_3.3.2. Time Series Processing


. e series processing is core activity of the MOMS. It shall support the business processing of
The bm complete and correct m
providing formauon
. for th e b'II' d' b I . .
I ing an ror a anc1ng and loss calculation.

Usually the scheduler of the HES shall acquire all new meter data since the last acquisition period and
export the meter data to the MOMS. Here the meter data shall be verified, non-plausible data shall be
substituted and the plausible date shall be used for aggregation. for balances or for exporting them to
the baling system. This is the normal working mode that shall run on a regular basis.

In certain cases, the billing system may require meter data that is needed for the billing process itself.
In case that the meter data for billing is not available in the billing system, the billing system shall send
a meter request to the MOMS. The MOMS shall look in its database and send the data to billing system
if they are available. If the meter data is not available in the database, the MOMS shall send a meter
data request to the HES.

The HES shall look in its database if the meter data are available and send it to the MOMS. If the meter
data are not available in the database of the HES the HES shall acquire the meter data from the
concentrator or from the meter itself.

In case that the meter data cannot be acquired anymore, warning messages shall be sent to the
MOMS. The MOMS shall initiate the VEE process that shall substitute the missing data. Customer
contracts or the Commercial Processes Code of Pakistan shall define the rules for substitution. Sample
methods for substitution of the missing data are based on interpolation and histoncal data, as
described in VEE function.

In any case the billing system shall receive data for billing. It is the task of the workforce management
system of the MOMS to ensure that meter data for billing shall send lo billing system. Substituted meter
values shall be flagged with a certain meter value status that indicates that the meter data are nor real
measured data from the meter, but substituted.
Validation Estimation and Editing fl/ EE)
Acquired meter data may incomplete or even wrong. Therefore, the MOMS must be equipped with
a validation process. The data shall be check if there are plausible. A simple validation algorithm
contains the following methods:

Gap Detection:
The validation must detect if in
the Ume series all values are
present. In case that the time
series contain missino value.
Maximum and Minimum:
The MOMS system should
define for meters or meter
groups a minimum and
maximum values. If the time
s81'ies shall contain value below
The MOMS should provi< the minimum value or exceed
the maximum value, the values
should be marked as non- --;;;::::-::==:-=:-::---c------
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son between registered values from the last month and all-time series val
O Co mpan h . t I ues
of this month. In case that the difference between t e re91s er va ue and the tirne
~
ries values exceeding a certain tolerance, the values must be marked as no ~
plausible .
O
Main and check meter comparison. In ~se tha_t a main and check meter are installed
for the same point of delivery the time senes value of both meters should be
compared. tf the values differ from each other the values of both meters should
marked as non-plausible
O The VEE engine of the MOMS system should allow to define and apply self-defined
validation algorithm.
O Non-plausible values should be replaced in an automated way. The substituted values
can be estimated as linear interpolation between the first and the last plausible value
of the time series. Also, it should be possible to use historic values or use values from
other meters. As the substitution method often is depended on contracts or on the

, country specific metering code the substitution method must be configurable.

4.3.3.3. Internal Diagnostics


Indications to show the satisfactory perfonnance of the smart meter shall be provided in the meter.
The meter shall have the capability to regularly perform a complete self-check of its circuits, initial
memory locations, integrity of data and parity, and so on, against any malfunctioning.
The current meters are not able to diagnosis their status so the management are limited to take the
correct decisions regarding remove and change the meters due to obsolete or malfunction
components.

4.3.3.4. Pre-Payment Functionality


This function has been an effective solution for residential consumers that collection efficiency is low.
The consumers are required to pay in advance for their electricity consumption, as they can manage
their consumption.
Prepaid metering eliminates the need for meter reading and billing and thus reduces the DSO's
operating costs.
Although the current collection in the OSOs is very acceptable, there could be some conflict areas that
require to have installed this function. The Billing, MOMS and HES systems proposed should support
meters with pre-payment functionality The procedure shall be as followings:
At system side:
Upon credit purchase, the billing system shall convert and calculate the allowable consumption
limit for the dient (kwh), and communicate the new consumption limit to the MOMS.
The MOMS shall map the new credit to the corresponding meter, and immediately access to
the corresponding meter (via HES of OCU) and communicate the consumption limit to the
meters.

At meter and IHO side:


When pre-payment function is activated In th~ me~"': upon reception of the consumption limit
de from the system. the meter shall register 1t 1n its memory, and shall reconnect th
u~~ated breaker (if previously disconnected, due to credit e~ustion). The meter 6~~ls~
~e ~pable of displaying the breaker status and upgraded hm1t on IHD (via messaging or
sim~ar). . between the energy consumption and the limit reaches a co
When the d1ffker~) the meter shall trigger sending a pre-defined low credit messag:~u:be
0
threshold (in. w hOld and message, shall be configurable in the meter.
The low credit thres
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Schedule of Requirements 6-31


SectJO!l VI -

Upon exhaustion of the consumption limit, the meter shall immediately trigger a local script to
disconnect the integrated breaker, followed by registration and spontaneous communication
of the disconnection event (exhaustion event code, breaker status, and time-stamp) to the
system. . .
The IHD shall be capable of dtsplaymg; the breaker status, messages from the meter and/or
system regarding the consumption limit (e.g. limit upgrade, close to limit alert, limit exhaustion)

4.3.4, Regarding Demand Side Management and Energy Efficiency

4.3.4.1. Demand Side Management


smart meters with advanced communications are a gateway to increasing the participation of the
demand-side in the electricity market through facilitating new pricing structures and overcoming
information asymmetry.
The meter is capable to offer such kind of services concerning tariffs and home automation target,
which are implemented by the end-customers in permanent basis. On the other hand, the OSOs must
be able to manage the network peak through the disconnection or reducing the load supplied/available
to a customer.
Demand side management shall allow reducing peak loads, thus avoiding investments in extensive
peak load generation capacity and possibly also network capacity. Some potential supply limitations
in the system could be managed with this functionality.
The system shall therefore facilitate the following functions:
Establishing hourly peak demand threshold for each customer
Transmit the thresholds to the meters (it may not need to be different every hour but in blocks)
Inform the customer about the thresholds via the IHD, sms, mobile application or other means.
Actuate in case the customer trespass the threshold, i.e. Disconnection of the load.
Reconnect the meter according to the following pattern:

o First trespassing: reconnection after 11 (default=3 min, configurable)


o Second trespassing: reconnection after t2 (configurable) and alarm in meter display
and IHD, and
o Third trespassing: no further local or manual reconnection, until remote action.
The meter shall also be capable of disconnecting the breaker based on a load-curve equation.
In this case, there shall be a maximum and minimum disconnection time for different
percentages of overloaded consumption (based on active demand threshold at each moment).
Faster disconnections are expected, when overloaded consumption is higher.

4.3.4.2. Use of flexible tariffs


T~is function shall allow implementing Time of Use tariffs as well as be modified remotely when it
might be required.

:hi~ function Is based on customer types, volume of electricity consu~ed, time of consumption during
anous seasons used and/or time of the day or seasons etc. Tariff changes must be capable of
enactment by authorized parties via the communications system.
The meter shall be capable of doing time-of-use (TOU) energy metering and shall have several
COnfigurable time-of-use registers for maximum demand, kWh and kVArh energy.

~
!~ TOU rates shall further be selectable on the basis of day, types, and seasons. Each tariff rate
Pl'OQfammable to become active during different periods of the day. The meter shall record
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SectiOn VI - Schedule of R~
eni~

. a time period over which the inform .


mple) each rate belO9 cltiori
. to six rates (for exa
information for up . . .
was recorded. ek I seasonal pricing, and real-time pnc1ng Option
nrovide time of day I we I ekend I specified days, and at least 8 Sep=- s.
The meter must ..... . II include four-season we -ate
Fu nctionality would typ1ca Y
lod
daily (day/night) pen s.

4 3 4 3 Energy Saving .
d te information about their energy consumption a
rovide the customer up to a lld
The AMI shall able to P lbilit
the costs for it. Consumers have the posst , , y .
To monitor and adjust their consumption behaviour, .
. b malfunctioning equipment
Identify abnormal consumption of energy Y . .
According to investigations the potential of energy savmg rs:
Up to 10% for more detailed and better energy bills, .
. 'd'ng
1 real time information,
Up to 6% by using simple local disp1 ay prov, .
. . . t" t riffs with price signals and direct feedback
Up to 40% by introducing mnova ive a
Up to 54% by utility intervention: direct and indirect load control

4.3.5. Regarding Cyber Security


The smart meter should use method for encryption/decryption of data exchanged in all meter
interfaces.
The meter and the entire system must have integrated security of transmitted data against
unauthorized access, for example, authentication, unauthorized reading, unauthorized command
generating, and the malicious delivery of false data, as well as against spying out the line of
communication. The exchange of data between the meters and the metering data management
system shall be encrypted as per the AES 128/256 standard. A high level cyber security is required to
avoid cyber attack by enemy element.
Smart meters deal with privatecustomer information, which require assured security measures against
the threats of illegal access, leaks or alteration of information and so on.
The smart meter shall have a programmable facility to restrict access to the information recorded.
Security shall be provided for local and remote access to the meter. Address the necessary security
requirements that assure communicationprivacy and shall allow use for security sensitive services.

4.3.5.1. Confidentially

Confidentiality Is a universal concern. Information privacy is of high importance not only to the utility
but also to the end customer. DSO must ensure information such as scheduled customer billing data.
me_ter~larm informatio~ and home-area network events is protected against 'unauthorized accesses',
which mcludes authenticatedusers lacking the required permission as well as hackers.
For the ~stomer,. ~e Personal Data Protection Act can ensure their metering data remains
co~denttal. In addition, customer consumption Information is sent to DSO in a series of numbefS
which do not correlate to the customers' personal deta"I ch rth less
DSO must ensure that this data is protected. , s su as name or address. Neve e .

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SediOII VI - Schedule of Requi,'ements

The AMI systems should protect confidential information using security standad f . t bl
. . . , s or ,n eropera e
solutions. as well as various encryption techniques at the energy endpoint and network levels.

4.3.5.2. Authentication

oso must be aware of who is accessing to its data. This is achieved through authentication which is
enabled by an identity management system. The system assigns access permission to identities. This
prevents hackers from attempting to access an AMI network through the physical network in the field
or at the head-end application server and data centre. Only authorized individuals are allowed to obtain
access to smart grid components and information systems for purposes of initiating change, including
upgrades. and modifications.

4.3.5.3. Integrity

Ensuring data integrity can be achieved by implementing strategies to detect any changes which have
been made to the data. Changes can be made during data transmission and retrieval. Such changes
can be malicious, due to hacking, or accidental due to equipment failure. An advanced metering
network must ensure that actions performed against a device can be traced back. Common forms of
maintaining data integrity include data encryption. digital signatures, logging, tracking and auditing
actions.

4.3.5.4. Appropriate Security Measures for AMI

Monitor of third parties: The solution provider should implement a mechanism to monitor
the compliance of contractual obligations of information and services and validate them
against predefined acceptance criteria. The solution should ensure that;

o Services provided by third party must be monitored on a regular basis. The solution
should enable DSO to monitor and manage the access of third party privileged users
and to fully control user access to any administrative or shared account.
o Regular audit activities are implemented on third party.

Secure live cycle process for AMI and its components: The solution provider should
secure configuration management of the AMI solution and its component in that way that the
base security configuration of AMI solution and its components must be identified set and
maintained. Only authorized individuals are allowed to obtain access to AMI and its
components for purposes of initiating changes, upgrades and modifications.
Process in changing employees, Contractors or third party users or changes In their
roles: The Solution provider should establish and maintain an appropriate process for
managing changes in personnel (employees, Contractors, third-party users) or changes in
their roles and responsibilities. The logical and physical access to AMI must be reconsidered
based on personal changes
. an d main
Audit capabilities: The provider should estabhsh tain
I auditing capabilities on AMI

and its components. The MOMS and HES system must produce audit reoords for the list of
. ht configuration of meter and data
predefined events, like the change of user access ng s.
. centralized way. The generated
concentrators. The audit records should be manage d m a .
. modification or deletion.
audit information must be protected for unauthonzed access.
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O The usage of guests or ~rou~ acc~unts. of HES and .M~MS must be monitor
oso. The creation, modfication. d,sabhng and termination of accounts shou: by
recorded. be
O The user accounts should be temporary disabled after a defined limit of consec .
invalid login attempts. lJti,,,e

Secure Remote Access:

o Remote access connections must be approved and monitored.


o The confidentially and integrity the remote access connections are secured by secu
cryptographic controls. The remote sessions must be terminated at the end of ~
session or after a period of inactivity.
Information Security Capability: The AMI system must be protected against maJware,
viruses and other common threats by establishing and maintaining appropriate information
security capabilities. The malicious code protection should be centrally managed.
Network security:

o The AMI solution should be equipped with secure network segregation. The network
infrastructure of the process control systems is divided into multiple zones with
different functions and protection requirements. Dividing the process control network
into multiple zones and implementing different protection measures to each zone
increases the total security of the process control network.
o Firewalls, filtering routes or gateways separate network zones and network
segments.
Secure Network Communication:

o Secure communications are used for remote administration or transmission of user


login information.
o Network information to external networks is deployed only using communication
protocols approved by the provider and in compliance with security policies in effect
o Network connections to external networks are routed via especially hardened
application proxies, which are located in separate network zones (demilitarized zones)
specifically for this purpose.

4.4. AMI Elements and Functionalities Allocation

4.4.1. System Elements


AMI system shall have the following elements:
a) Smart Meters
b) In-house Display
c) Communications. According to this SOR it can be PLC, UMTS (3G), Fibre Optics or xdsl.
d) Data Concentrator Unit -OCU- (for PLC) or Router-Modem (for UMTS (3G), Fibre Optics or

xdsl)
e) Head End System -HES-. This software is in charge of the liaison between meters and the
Management Information System
f) Meter Data Management System -MOMS-. This software shall undertake all the major
activities regarding the analysis and recommendations based on the data retrieved from the
meters.

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SectiOO VI - Schedule of Requirements
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g) Databases.
h) Time synchronization system.
i) Interfaces between MOMS and other company's systems (b1lhng systems, etc.)
j) Firewalls.
k) Billing and CIS systems.

4.4.2. Allocation of Functionalities


Based on the above sections, the functionalities shall be executed and controlled by the different
elements in the system according to the below table (please note that labels A-K refers to the labels

Item-A
in the above section):

Regarding Data Collection


b c d
f G h I J k

Automation of Remote Meter Data Collection ,J ,J ,J ,J

Automatic Change of Season ,J


"
,J

Interoperability ,J

Communications

Meter Repeater

Firmware Update

Auto-detection of new meters in the network


..J ..J

..J ..J
..J
" .J

,J
.J

Meters Network Management ..J ..J

Plug and Play ,J ..J ..J .J

Storing of Meters Data ..J ..J ..J ..J

Gateway Functionality ,J

Internal Real Time Clock ,J ,J ..J ,J ,J ,J ,J .J

Regarding Losses Reduction

Energy Balance ,J ,J ,J ,J ,J

Disconnection Element ,J ,J ,J .J

,J ,J ,J ,J
Anti-tampering & Registration of Events
~
Regarding Quality of the Service
,J ,J ..J .J
Power Quality Analysis .J

-
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Time Series Processing

Pre-Payment Functionalities

Regarding Demand Side Management

Demand Side Management

Use of Flexible Tariffs

Energy Saving

Regarding Cyber Security

All Elements

Table 4 Allocation of Functionalities in the AMI Elements

4.5. Software Functionalities

4.5.1. General Functionalities


The proposed solution shall ensure that every unit of the electricity received shall be metered, billed
and collected through accurate and error free meter reading, error free and accurate billing, efficient
collection, superior customer services, reduced supply chain cost, increased grid system reliability,
reduced maintenance cost, reduced the customer complaints and increased transparency and audit
ability.

4.5.1.1. Automation of the Business Processes


The system should support the automation of the business processes in that way that manual
interaction to operate the system should be limited. The process automation includes

Scheduler, that runs recurring processes automatically. An example of a scheduled process


is the data acquisition and time synchronization once a day.
Event driven processes: An example could be new or changed meter data that should result
in updating of related calculations. Certain meter alarms like fraud detection should result in
sending SMS (or similar) to the responsible employee of the OSO
Worldlow system: After data acquisition the VEE process should start and after the validatiOn
the meter data should be exported to the billing system
New device installation should create all necessary master data in all related systems.
Errors should be handled automatically. Non-successful data acquisition should result in using
a backup communication path or the error of Insufficient space in database tables should start
of space allocation

Key Benefits

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VI _ Schedule of Requirements
SeclJOI" 6-37

Automation shall increase the reliability of the system and speed up the processes
users can concentrate on their core tasks

4.5.1.2. Integrated Processes via several AMI components


The system should ensure that business processes running on different components of the AMI
solution are always handles as ~ntire end-to-end task. The disconnection order initiated by the billing
system is a good example of an integrated process. The billing system shall send the order to MOMS,
to the HES. to the concentrator and to the device itself. The messages about the status of the order
shall be sent all the way back from the device to the billing system. On every stage of this process the
solution knows the status of the disconnection order.

Key Benefits
Complex and long running processes can be monitored and shall not get lost between the
system architecture.

4.5.1.3. Scalable Architecture


The solution architecture should support scalability. The system should handle an increasing number
of meters. more meter data or more tasks. The system should be designed in that way that
performance and usability is available. This could be done by adding new hardware or by creating
data segments. The new hardware shall process the new data and the data segmentation ensures
that users shall see a certain part of the data only.

4.5.1.4. Production, Integration, Test and Education Environment of the AMI


solution
The AMI solution should run in following environments
New employees of the DSO shall be trained in the Education Environment. The Education
Environment may not have the full functionality of the whole system and shall have data for
education and no production data.
New versions of the AMI solution or of components shall be tested in the Test Environment.
In the Test Environment, a functional test shall be performed. New functions shall be tested
here before the new version shall be released.
Performance and interface tests shall be made in the Integration Environment. The new
version together with a copy of the production database shall be tested In the Integration
Environment. For that reason, the Integration Environment must be an exact copy of the
Production Environment

4.5.1.5. Disaster Tolerance


The solution architecture should support disaster tolerance. Even in case of fire, water, explosion or
terror attacks the AMI solution should continue to operate from a different data centre witheth redthunddaa:
harclWare The databases should not lose any data. The sw1i ch from one data centre to th of er data
centre should be possible in short time. The AMI solution should be operated one mon rom

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ule of Requirements
~ .
xt month from data centre 2. This alternate operation from d'ff
I
centre 1 and ve
theand
ne fast sw1itc h over in the disaster case . erent data centres
ensures a sa

Interoperability
4.5.1. 6 .
Id be designed in that way that new meters and new communication methods could b
The HES s~ou the HES. The HES should have the capability to access new meter types from othe~
integrated~~: software Contract~r must demonstrate how he integrates new meters and new
vendors. . methods in future into the HES.
rnunicat1on .. .
corn st have the capability to collaborate with new HES. If from the technical or economical
The MOMS
pec ti'Je ~tI ~IS not feasible to integrate new meters into the. existing
.
HES the MOMS should be able
pers t with the new HES. The MOMS should easily integrate a HES that is following the
to collabOratrrnation Model (CIM) using IEC 61968.

comrno:I; :hould have an open interface to third party application where utility applications like GIS
The MD OPMS or other systems. Via the open interface master data, meter data, messages and
orcommen
cRM odr
s should be
.. exchanged. The MOMS should support an interface to diagnostic software like
HP open View or s1m1lar.

4.5.2. Software FunctionalArchitecture

Billing CIS Other Application

IEC61968-9
Enterprise Service Bus

MOMS

~~ IEC 61968- IEC61968-9


-...J.....--,
HES 2 HES3

Exhibit 13 Overall Architecture for the AMI Solution


All . . . the s stem contractor. Since the
systems should interface via a native interface that is provided by Y and commands
svstems may not be manufactured by one system Contractor the data, messages

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-
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of Requirements
6-39

Id use an Enterprise Service Bus. The interfaces should follow the series of standards for
shOU ation exchange between electrical distribution systems, mostly IEC 61968
inform
The tuture Head End, Meter Data Management and Billing System should consist of a three-tier
arch~ecture.
A front-end component, which is responsible for providing portable presentation logic, called
presentation Layer.
A middle-tier component, which allows users to share and control business logic by isolating
it from the actual application, called Business Layer.

A back-end component, which provides access to dedicated services, such as a database


server, called Database Layer

The Presentation Layer should work with Windows Operating System from Microsoft and with Internet
Explorer or similar. The Business Layer should work with Windows Server Operating System from
Microsoft (or similar). The Database Layer should run on Red Hat Linux Operating system or similar.
The server architecture is as shown in the diagram below.

Graphical User I
Thin I Interface
Presentation
Client I Authorization by
User I Password
I Layer

~
JI, H H
I Communication I I Disconnection
I
I T111e Synd.-oniz~tion I I TimcofUsc
I Business
Layer
I Data Collection I I Firmware Update I
-H
..11.. .. ~
i'>
.. ~
"I ...

Dt Source

Eg Database
Layer

Exhibit 14 Three Tier Architecture for the Utilities

It consists of the following functional elements:


. . t th t h Id not need implementation
The Presentation Layer: should consist on a thin chen a s ou
. h II hange (web browser access
efforts when the software version on the business layer s a c
1 should use run on the existing
on common platforms is recommended). The presentation ayer
computers of the employees of the discos.
lion desktop or laptop which is
o The Presentation Layer should run on a worksta tation layer should use a web
connected to the network of the. DSO. The Pre:~~tion layer must include mobile
browser like internet explorer or simnar. T~~ Pres
application for the use of customers and ut~llty sta:kto or laptop. All data should be
o No data should be stored on the workstation, de P
stored on the database in the database layer.

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The Business Layer: operates on the business logic of the head end system. The application
shall be installed on a separate server as minimum. The number of servers can increase if
necessary for performance and reliability needs.
The Business Layer: should run on one or several Business Servers with minimum 4 Intel
Xeon processors with 32GB memory, 2.0"ghz, Network controller. 4-x Gigab1t Ethernet. RAID
0.

o The Business Server should be rack mounted.


o The Business Server should support Storage Area Network
o No data beside the application program should be stored on the Business Server. All
data should be stored in the database in the Database Layer.
o Business Layer must support Scalability, Load Balancing and Disaster Tolerant
Concept
o The operating system should be preferable red hat Linux/ Windows 2012 Server (or
higher version provided they are proven solid and robust)
The Database Layer: is the back-end component and provides access to the database
services. The database Layer has the following characteristics:

o The database servers should be grouped into a cluster. A database server should be
a Business Server with minimum 4 Intel Xeon processors with 32GB memory,
2.0"ghz. Network controller, 4-x Gigabit Ethernet, RAID O.
The database server should be rack mounted
The database server should support Scalability, Load Balancing and
Disaster Tolerant Concept.
The database should support Storage Area Network
The database should support standard SQL (ANSIIISO/IEC 9075:2003.
"Database language SOL")
o The database should support data warehouse functionality, especially partitioning of
Tables and Indexes

4.5.3. Deployment System


The meter Installation process is known as the "Deployment Process". Implementation of 1+ million
meters in a period of around 2 years requires a major coordination and accuracy (scheduling,
appointment management, order assignment, data capture and asset tracking) to avoid mistakes that
may affect the company performance in the future. In this regard to avoid problems to the customers,
company reputation damage and or jeopardize the customers' perception over the new system, it is
necessary to install a deployment system that controls all the activities above and interact with the
billing system and the MOMS to dramatically reduce the errors.

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Billing CIS Other Application

IEC 61968-9 IEC61968-9


nterpnse ervrce us

consumer MOMS
Portal

Exh1b1t 15 Solution Architecture for the Deployment System

The deployment system should have a planning tool and should accept work orders from the CIS. The
meter installers should have mobile devices to be connected in the field with the system. Once the
installation, modification or exchange of the meter has been finished the resulting data shall be
uploaded to the corresponding systems.

4.5.3.1. Server Architecture


The Deployment System has an application server and a set of industrial PDA. The Server shall
exchange the data with the PDA wireless by UMTS (3G), or via the company network. The application
server must support the requested number of installation teams regarding functionality and
r>ertormance. The application server must exchange information with the PDA's parallel and via
different communication methods. The Application Server should support a wide range of different
types of POA's and should not limit the PDA to a certain model and Contractor.

4.5.3.2. Installation Planning

~ Deplo~ent System should have a planning tool to plan the installations to~ large rollout of meters.
Planning tool shall define the meters in to be installed and the installatk>n teams to install the
~- The planning tool creates the list of won< orders and groups the orders by locatio~, by meter
~Y '.nstallation team or by other criteria. The planning tool is able to compa~ the published ~rk
tooi Virth~ the real installation done by the installation teams. A progress report is part of the planning
in the Deployments system.

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4_5.3.3. Synchronization
The Deployment System should synchronize with the PDA whenever the PDA is connected to the
server. The Server should download new software versions for the deployment application on the
PDA. The Server should also download new work orders to the PDA and the P-DA should upload
fulfilled wotk orders to the server.

4.5.3.4. Import Work Orders from outside of the Deployment System


The Deployment application on the server should be capable to import work orders from the billing
(CIS) or from other systems. The Customer Information System should be able to send work orders
to the Deployment System and the Deployment System should be able to import and process them
(new meter installation. meter change, etc.).

4.5.3.5. Interface to the MOMS


The application should have an interface to the MOMS. All information about the meter should be
received and send from and to the MOMS. This includes the passwords for the meter in case that the
meter installer must access the meter locally for meter reading or parameterization in case of broken
communication from the system to the meter. Photos of the meter, its geographical coordinates and
other information can be sent from the PDA to the application server and from there to the MOMS

4.5.3.6. Support of 300 meter-installation teams


The Deployment system should support minimum 300 installation teams. The functionality and
performance should be sufficient to support the installation teams in parallel. The number of PDA
should correspondent to the number of the installation teams plus 5% reserve.

4.5.3.7. Hand-Helds Characteristics


The POA should
Operate on Windows Mobile, Android (or similar) operating system,
Have a LED display
Have a minimum 640p screen resolution and the screen should support 64k colours,
Sufficient battery capability to ensure 2 days operation in the field without charging the battery
(9 hours daily operation, 1 o minutes data connectivity per hour and use for 2 consecutive
days).
Have expandable memory by using SD cards, with a minimum of 8GB
Support UMTS (3G), and Wi-Fi and Bluetooth connectivity
Support Global Position System (GPS),
Have a bar code reader installed,
. Th h camera shall document the old
A Photo camera (minimum 8 megapixel) installed: e P OIO
be stored for the purpose of
register value. The photo is send to the system and s h a II
. . be used to document fraud and
dariftcauon of the old register value. The photo camera can
meter manipulation
h Id be JP 67 compliant)
It must be having 1.8 meter drop resistance teature. (It s ou
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,,. ~-'-"ule of Requlfements
sedi0'1v,-::;::.=~-~~~~~~~~~~~~~~
::::::--
,.s.4. Data Collection (HES)
HES is responsible to transfer the logical requests from the MDM 5 t .
TM device like data acquisition. time synchronization disconnection aysd em to phy~1cal commands
to trie n reconnection Of id
,neterS update of configuration especially Time of Use tables (ToU) and pd t res ential
metefS'and OCU (known as "Firmware Update"). u a e of the software of the

Billing CIS Other Application

IEC619689 IEC619689

Dployment Tool
consumer MOMS
Portal

Exh1b1t 16 HES tcchnoloqrcal solution

Figure 1 AMI Solution Architecture for the HES

4.5.4.1. Meter Data Acquisition


The HES is responsible for the communication to all DCU's and meters. The HES should support all
communication methods mentioned above. And should support the meter protocols of all meters in
the AMI. The HES should support the following tasks
Establish the connection to the various levels of the meters using the meter passwords
Synchronize the time of all meters and DCU's with a central clock
Ac.quire billing data and load profile data for all defined registers and collect alarms and
messages from the meter

4.5.4.2. Disconnect and Reconnect the Meter from the Grid

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Section V1 - Schedule of Requirements

T he HES should get a, disconnection or reconnection order from the billing sys:em and send the orders
to the meters or O~U s. The ~eter should accept the orders and send a confirmation to the HES. The
HES shall send this confirmation to the sender of the disconnection or reconnection order.

4.5.4.3. Remote Parameterization of Meters

The HES sho~ld be able to parameterize the meter remotely. All meter parameters should be changed
by the HES, 1f the user of the_ H~S has the necessary user rights and access to the passwords
protecting the meter parametenzahon. The HES should store the old and the new parameterization
with a timestamp in the system. The HES should ensure that all operations should consider the set of
parameters which was valid when the meter data was stored in the meter. This functionality should be
executed for a single meter or a set of meters.

4.5.4.4. Remote Download of Time of Use (ToU) Tables to the meter


The HES should be able download ToU remotely. The ToU tables should be downloaded with a valid
from dale, so that ToU download can be done in advanced. The HES should store the historical and
actual set of ToU with its validity into the system. The HES should ensure that all operations should
consider the set of ToU which was valid when the meter data was stored in the meter. This functionality
should be executed for a single meter or a set of meters.

4.5.4.5. Remote Update of new Firmware Versions of the Devices and OCU's
The HES should be able to download new firmware for devices and OCU's remotely. The new firmware
should become effective if the firmware was downloaded without errors. The HES should store into
the system the firmware version and when the firmware was changed. This functionality should be
executed for a single meter or a set of meters.

4.5.5. Data Processing (MOMS)


The MOMS is the central data hub of the entire solution. The responsibility of the MOMS is storing the
data in an efficient and unified way as well as being responsible for data processing and for import
and export of data related to the metering. All Meta data, alarms and messages, and its changes
through validation and substitution are stored in the MOMS, which shall be crucial for the whole
solution.
The MOMS must be scalable in that way, that the architecture should be capable to handle a very
large amount of metering points, and load profile values. It must be future proof in the way that. the
solution is open for new requirements. Actually, at this rollout stage the MOMS may h~ve connections
to only one HES. But in future the utilities might choose different meter vendors that ts not supported
by the existing HES/es. In case that the HES cannot be extended to support the new meter, the MOMS
Should be able to integrate with additional HES.

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Billing CIS
Other Application

IEC61968-9 IEC 61968-9


Enterprise Service Bus

Dployment Tool
consumer MOMS
Portal

_......
HESl
IEC61968-9
--,
lEC 619 8-
.--------,
HES2
IEC61968-9
,__........_...,
HES3

Exhibit 17 AMI Solution Architecture for the MOMS

Both systems -HES and MOMS- need to operate in an automatic way where manual interaction is
hardly used. That means that every operation starting with creation, update and deletion of definition
of meters, concentrators and communication paths and ending with export billing determents to the
billing system must be done in command mode without using the graphical user interface. Even error
detection and error handling must be processed automatically.
The MOMS must not have unplanned downtime. The system architecture must avoid single point of
failure design by using redundant configuration. Disaster Tolerant System is needed to protect the
system against fire. explosion and terror attacks where the whole infrastructure can be destroyed in
one single data centre.
Planned downtime for maintenance reasons must be foreseen In the layout of the system.

4.5.5.1. Validation, Estimating and Editing


The MOMS shall validate the meter data. Meter validation shall ensure that no mistake was done
during the measurement or during communication. The MOMS should support simple and complex
validation rules. Simple validation rules are:
Detection of gaps in the load profile values. Gaps are obviously no valid data and should be
marked for substitution. A meter status shall change when there was a power down or a time
synchronization that have shrink the time Interval.
Status check. If the load profile values have an unusual meter status, the meter data should
be marked for substitution, also.

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AOS.pDEIP llTranche1-AMI Project IESCO Package 1

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--~Aing lower and upper boundaries for the meter. If the meter ha
Ex= s measured no energy
his value is suspicious and should be marked for inspection If the meter
t 1 va 1 ue rs very high
and exceeds the upper boundary a communication problem could be responsible for the
incorrect value. In both cases the values should not be used for billing without knowing the
correct value

lex validation is if other values are used for validation of meter values. The most popular
comP h f 'th
validation algorithm rs t e companson o main w1 a check meter or the comparison of billing values
wilh 1oad profile values.
The MOMS should support the creation of user defined validation algorithm.

once the meter data are marked as non-valid the meter data should be substituted. Multiple
substitution algorithms shall be supported, including:

Using the last value that was valid before the non-valid data period start
Using the first valid value after the non-valid data period
Using Zero values
Using linear or spline interpolation to substitute a non-valid data period
Using historical values
Using the values of the check meter or of another meter
Using user defined substitution algorithm.

It is important that the MOMS shall store all values. the non-valid ones and the substituted values. The
MOMS should provide a view on which time the meter data had what value. If the meter value was
changed the MOMS should register the old value, the new value, the reason for the change and who
changed that value. This could be a user name or a substitution algorithm. Substituted meter data
should be marked with a status substituted in order to distinguish between measured data and
substituted data.

4.5.5.2. Tariff Agreements


The MOMS shall support the possibility to define or to import tariff agreements. The tariff agreements
define at which time which tariff is applicable. The tariff agreements should cover working days,
(Monday, ... , Friday), Saturdays and Sundays. The tariff agreement should have the capability to define
special recurring days like the National Day where other tariffs are valid.

.....
~

.....
>#

.....
...... .
..... .
Exhibit 18 Example of working and no workings days per month

The tariff agreements shall be used for calculation of billing determents.

4.5.5.3. Time Series Processing

Procurement of IT Products and Services Bidding Document for


ADB-PDEIP llTr.anchet-AMI Project IESCO Pad<age 1

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SectJOII 111- Sd'ledule of Requirements

The MOMS should have a powerful calculation engine to process ti .


rme
shOUld add or subtract trme series, multiply them with a scalar or d th senes The calcu lat ,on engine

0/
and store the result as a new time series into the database. Billing t er mathematical calculat,ons
out of time series and tariff agreements. The MOMS must provide a f e et.rmentsshould be calculated
unc ronality to define cross s
A cross sum ,s a sum from several time series like a summation of all t . ums.
Th cus omers consumption of one
geographical area. e cross sum should be updated with new val . .
ues automatically if one of the
values of the summan d has changed. That would be the case if the
. cross sum shall be calculated
when new meter values are imported from the HES and in a sec d t
. on s ep these values shall be
changed by the VEE process described above. The different versions f th
. . . o e cross sum must be stored
as the different versions of the t,me series are stored also.

The MOMS should provide an analytical layer for defining and executing ad-hoc queries.

4.5.5.4. Reporting
The MOMS should provide standard reports like

Consumer consumption per customer segment, contract or geographical region,


List of devices with a derivation from standard consumption behaviour,
List of devices with certain alarms.
List of devices where that was disconnected or reconnected within a certain period in the past.
List of devices that exceeded contracted power consumption,
List of devices with certain time of use tables. parameterization or firmware version
List of devices where meter data could not be acquired, validated or exported to their target
export destinations.

The reports should provide the possibility for user defined reports. The user defined reports should
have access to all attributes defined in the MOMS. User defined reports should give the users and the
management the possibility to get darity for certain situations that are not covered by the standard
reports.
The reports should be sensitive to the user rights and to the data segments assigned to a user running
the report. All reports should be able access the various versions of the load profiles. It should be
possible to access the data how there was valid on a certain day in the past, for instance before the
meter data was validated and substituted.

4.5.5.5. Energy Balancing


The MOMS must support the energy balancing to detect losses. Energy balancing can be done on
four levels (see also chapter 4.3.2.1 Energy Balance on page 23):

HV-MV/MV Substations control


MV Feeder Control substation control
LV Substations Control
Meter Events Control
I . . ed All rovided energy for the house is
n areas With multi apartment houses a fifth level rs also us P t d from common
measured with an additional device. The energy consumption from all apartm:~ :~rgy The result
useo areas hke elevator or staircase lighting shall be ~ubtracted from the prov,
Of this talculation shows the losses In the multi apartment house.

Balancing rep0rts with above characteristics shall be generated by the MOMS.


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A08.PoEJp 11-Tranctiel-AMI ProJeCI IESCO Package 1

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Data Segmentation
4.5. 5 6
MS should be able to divide the meter data into logical segments. The data could be
nie MDted according different geographical regions or different customers categories. The segments
segmen ned to one or several users and users are assigned to one or several data segments. The
are assi9mentation should hide meter data from other data segments to the user to provide better
data ~sers should see their data ~~nt only. T~e amount of ~ata sown is smaller and shall not
claritY ( the user with other data he 1s not interested in), and security (The segmentation ensures that
contuse not able to ~ change data by accident or by purpose. The concept of segmentation
use~nts the concept of user rights where users are allowed to see. add, change or delete data.
: data segmentation restricts the user rights to a certain part of the data).

4.s.6. Billing System

Billing CIS Other Application

IEC61968-9 IEC61968-9
nterprise
Oployment Tool
Consumer 1--+---i
MOMS
Portal

Exhibit 19 AMI Solution Architecture for the Billing System

The future Billing System should be compliant with the rules and guidelines issued by National Electric
Power Regulatory Authority (NEPRA) and the Government of Pakistan. The Billing System must bill
around 2.7 million customers. The existing Billing System is an application written in COBOL where
1he data resides in flat files. The data of the existing billing system for the past 10 years must migrate
~the new billing and CIS systems as per details in section 7.5.
Other requirements are listed below:

4561
Customer Accounts
TheBijfi . .
~ ng ~stem should allow creating customer accounts with customer codes either numencal or
be ilblenumenca1
to . Th e B"1lhng
. ut >u-ally but user should
System should create the customer codes a oma......
~ the customer code to customer manually.
~ Of IT Products ind Servioet Bidding Oownent for
ADB-POEIP 11-Tranche1-AMI P,ojed !ESCO Pldtege 1

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The Billing System should enable the defini~ion. of use~-defined fields to the person and account
records. and these user-defined fields are maintained dunng upgrades.
A'""' ,nt information should contain all critical data related to that account in cI ud.rng contact persons
f,..v,vw
and specific payment terms and methods.

The Billing System should define and display credit limits for the customer. Customer limits should be
redefined for a certain customer type. The system should be able to create flexible credit limits based
on company rules and customer payment behaviour in the past.
The system should store the recurring invoice date and period for the customer.
The Billing System should enable searches by name, address, account number, phone number,
person identifier, or any other configurable criteria.
When a customer is identified, all appropriate fields on the system screen should be populated and
contextual information be displayed where necessary ( e.g., payment information should display on the
payment screen).

4.5.6.2. Tariff Rate Management


The Billing System should:
Permit to define and maintain various tariff rate like Peak, Normal and Off Peak,
Maintain the historical record of tariffs and the periods during which they were in force,
Support, in a flexible way, tariff rates with a structure that considers the following components
in billing of energy supply:

O Power and active and reactive energies


O Prices that depend on the level of tension, the tariff option and the periods of supply
of electricity
Permit simulation of the impact on billing of changes to the tariff system
Split the consumed energy between contracted energy and non-contracted energy. A different
tariff must applied to non-contracted energy.

4.5.6.3. Consumption Estimates


The Billing System should
Estimate all missing consumption, through the application of various methods of consumption
estimation/forecasting like:

o Average real consumption during ~he las! months th taking out the highest
o Average reaVestimated consumption during the last n mon s,
and lowest . lion
o Other flexible algorithms for calculating consump
Permit calculation of consumption after meter replacements

4.5.6.4. Definition and Maintenance of Billing Cycles


.. . multi le billing cycles like monthly,
T_he bdhng System should support the definition and execution of P
bi.monthly, quarterly and final invoice.

procurement of IT Productsand SeiviceS


~tfor
AOs.J>oEIP ll,Tranc:he1AMI Project IESCO Padtage 1
l
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Section VI - Sehedule of Requ,reni4!r\1s

~~~~------------------------~~~~
. . batch mode and on demand for a certain customer
Billing should be executed automatically ,n or
customer group. .
The number of invoice should be generated by the system automatically.

4.5.6.5. Billing Calculation


. . h Id b able to execute the billing by premise, contract, consumer group or
The B1lhng System s ou e ... b
.
11
r The Billing System should have the capab1ht1es to aggregate Y various clients
geograph1ca oca ions. s The billing should support various concepts of energy bills like active and
or contracts or user group .
reactive energy, contracted and non-contracted energy or loses.
The Billing System should include items like disconnection and reconnection orders, delayed
payments. meter change, penalty for energy fraud and others
The Billing System should have the following standard billing capabilities:

Automatic handling of meter exchanges


Proration of long and short billing periods
First and last bills
Contracted and non-contracted energy consumption
Implementation of new tariff on pro-rata basis

4.5.6.6. Flexible Design and Distribution of Invoices


The Billing System should support to distribute the invoices in various ways. The invoice could be
printed like today, but send via email of SMS to the customer. Based on the distribution method the
invoice could have a different layout.
The Billing System should support produce an invoice with all information needed. The contents of the
invoice should be defined by the DSO. The information on the invoice should be but not limited to
Contract number,
Customer name and address,
Date and period of invoice
Date limit for payment
Amount of payment
Payment history and unpaid invoices (with amount and age)
Graph of consumption profile during a given period
Geographic distribution key (GIS/GPS)
Tariff agreement
Bar code
Meter Display/Dial picture for reading through HHU display

4.5.6.7. Payment Processing


The Billing System should support to various forms of payment:
Cash,

Procurement of IT ProdoctS and svk:es Bidding Document fof


AOB-PDEIP 11-T~.,.,..~ .. -

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6-51
~ of Requirements

~ integration with the banks in the scheme through electronic files,


Direct debit by
sank transfer
ATM machines
Mobile phones
uld support automatic payments, including Electronic Funds Transfers (EFT),
system Sho
.
rrie e,n,~ d credit card payments.
jfeC1 debits. an
d t m should provide powerful search capabilities to help users to locate a particular
n1e u-ng1 sys
a, d. e account name, amount, payment date range, payment amount range and payment
ent ,nciu ,ng
paY'11
(late. . t m should support the f o II owing
. cas h'1ering
. functions:
.
Tht Sill1nQ sys e
Adding and viewing payments online

scanning bill stubs


Endorsing checks
, Printing receipts

4_5.6.8. Prepayment Function


The Billing System should support prepayment in advance of service and be able to calculate amount
of 31,owable consumption.
The Billing System should support the integration with smart metering devices with prepayment
functions. The billing system must send a disconnection order to the device if the money paid for
energy is used. It must include an alert for a low level of amount remaining.

4.5.6.9. Regularizations by credit and debit notes


The B~ling System should support the issue of credit and debit notes to regularize the client's current-
account and correct billing items. It should permit regularization of invoices through credit notes, e.g.
Reducing debts and permit reimbursements through credits to the client's running account.

4.5.6.10. Deferral/setting-aside of billing amount


The payments deferred by Court or by IESCO officer must be recorded in the customer account.

4.5.6.11. Reports
The 0'1r,ng System should have standard reports and allow to create user defined reports. The
SJandard reports should provide the following information:
Transaction report: invoice number, amount, amount received, form of payment, receipt
sequence, unallocated payments, summary of totals (number of transactions, number,
amounts paid, number of payments cancelled, total amount received, date and time of opening
and dosing),

Payment report: client number and name. type of payment, amount, cashier, branch, date/time
of transaction,

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Section VI - Sch
edule of Requirements
~
. b rsement report: client number and name, type of reimburse t .
Reim u men , amount, cashier
/tme of transaction} '
date I
ean k R econciliation Reports
. . n wise Account Books
OiVISIO

MIS reporting as per IESCO requirements.( A large variety of reports are required consisting
unting as well as MIS reports.}
ofacco

customer Information System (CIS)


4.5.7
customer Information System (CIS} should be the place where all data of the customer and
Therelations
tutu'.e between customer and utility is stored and can be presented to the various departments
the .1.ty The CIS should get and send data to and from
of the ut11
The Billing System
The Meter Data Management System,
Deployment system
call Centre
The CIS should be integrated with existing applications i.e ERP (SAP) and GIS etc

The following picture shows the relation from the CIS to the other systems:

Billing CIS Other Application

IEC61968-9 IEC61968-9
Enterprise Service Bus
Dployment Tool
Consumer
Portal
MDMS

11111

Exhibit 20 AMI Solution Architecture fort he Billing System


lhe e~ti b 9 mi rated into the new CIS.
9
ng customer data that resides in the billing system must
~ r~of Bidding oocument for
IT Pr0<1ucts and Services -AMI project IESCO Package 1
ADB-PDEIP lf-Tranche1

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--
., ""'edule of Requirements
~ VI _.,.,... ~53
::::---
CIS should fulfil the following functional requirements:
The r,ew
. .
E nter track and analyse all customers' information in one single 1 ~~~~~~~
Information System (CIS).
1.
.

Monitor and measure customers interaction and satisfaction


use the customer information to maintain relation with their customers.

G enerate more customer satisfaction and therefore more sales by gan id e views
1 ing ins . . to
1n
customer behaviour.
Enable various departments like marketing, finance, operations. customer support and
executive management to analyse customers' data and measure the utilities business
performance in order to determine their strength and weaknesses.
Reduced costs by acting quickly and efficiently
Notification of poor operational processes
Long-term relationships and sustainability

4.5.7.1. Single Place of Storage of the Customer Data


The CIS must ensure that all data of the customer and the relations to the utility are stored in ooe
place. independent if the original data source is from telephone calls, emails, contracts or from the
billing system or metering department. The CIS system should store the data and make them available
to the different departments of the utility.

4.5.7.2. Data Management


The Data Management features should allow to store documents and other file types associated with
their customers in a consolidated database. The Data Management should facilitate real-time
collaboration with other authorized users internally across the various departments, and externally with
ecstcmes. Also, as part of the collaboration process, the Data Management should notify when
changes to a file has been made.

4.5.7.3. Reporting and Analytics


Reporting and analytics functionality is made to get a comprehensive, real-time view of the business.
Using of customizable dashboards, the utility is able to track business functions. The results of the
reporting and analysis of customer information should be made in that way that utility are able to make
more informed business decisions, better marketing campaigns, and better target consumer groups
appropriate for their business.

4.5.7.4. Automation
The CIS should allow the utility to design and run back office business processes such as lead
management, sales forecasting, and order fulfilment automatically. The automating routine tasks
shoold promote real-time collaboration within the various organization. by eliminating redundancy and
hel
Png the employees to meet the goals of the company.

4.5.7.5. Interfaces

The Customer Information System must interface with all relevant systems of the utility, especially:

-:::--..___::=::::-:----------------------------------;;:::;:;.;;;;;;;;i;;,iTP~~;;;;-s;;;;;-
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AOs.pllEIP llTral"lche1-AMI Project IESCO Package 1

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--~S:::ectl<>"~- _v_, -------
---~.:.:-
-- "'""""

tem in case thal the customer requires


, Del)lo'I"''" ,-v,<>11< oroers to the del)la'l"'ent sys On the other way. the
15_1,111
h II send
Deployment S'l'ten,
,ne os s a . s a meter cnange.
e or the bUsioess require .
.
, e customer to the CtS ,n order to ena\)\
meter chan g f the de,ice a'"
Id send all cha09"d parameters o . f the customers device implementalion.
snou \ na"e a correct "'ew o
\tie customer SeNice centre o
Head End system . MOMS In case tnat the CIS wants to communicate
,ne cs shall interface with the HES "'3 \he O"S. hall send the information from the CIS to the
u Oisnlay \he M "'' s
to \he customer \lia the \n-nouse t'

\-\ES.
Meter Oata Management System d t message and information . hub. All messages
' I
a a, shall be routed 'lia the MOMS. On the other
ihe CIS shall use the MOMS as the centrat svc:.tem
I
and data from the HES and the O ep oymen t -
way. the MOMS shall send consumption information to the ClS.

lheSi\ling System
;nformalion from the Bl\ing System is very impor13nt for the relationship with the customer.
1he customer wants to reduce the invoices, asl< for extending the due date of the invoice or jusl
complain aboUI ;ncorrec\ bills. lh\s infonna\\on must be available for any employee of the uW\~
WM is con\aCl\n<J \he customer. In case that \he u\\lil'/ shall d\seonnecl the customer for

commercial reasons the CIS must get this informationfast and reliable.
Email, lelephone tSMS) and other systems tor customer communication
Email integration refers \o the ability of the CIS to seamlessly merge with utilities current or future
email application. ihe email in\egra\ion feature allows \he utility to send emails and track client
acti'litieswithout togglebetween \larious applications. In future, the utility shall communicate with
the customer 'lia SMS, Social Networks or even with the In-House Display. 1'he CIS must be able

to interfaceto all ellisting applications mentioned ear\ier.

4.5.7 .6. Wor\d\ow Management


: W~OH management should support to streamline the utilities process. Entering a new or
ng contractlheshould
e~stingdevice .. ~ generate a new work order tO reconfiigure \he device or even change the
wv, ""ow management tools should sup
buSfflS by remo""'g redumlan\ s\e In \h b . po
nthe u\11\y
T .
to improve the eff~\el\C'I of
O\lOTal\n<J costs. ps usmess processes, which shall result in reduced

4.s.1.1. Customer Porta\


1'he . shal\
C\S
accessible ha"e dien\s
1or \ho1e
a webseNer for on.\ine custom .
w\\h \lalid contr c\s
.
er interaction. ihe customer portal shall be
1'he a and u90n registration.
access
account 1or shall be compatible wl\h . \
regis\ra\lon shall includeinatemet
leastcommon
th txowsers, With a user friendly GUI ihe users
email. Once reg"stered , the access shall be restre contract
db 10 and/or meter SIN, name, address
and
h I 1e,e Y user/pass
,. e data to be shared with cl" ts
type and d 1en data
usters. lhe 1o\lowing shall be configurable
shall k- confi bll'f based on the contract woe
b the client 1-
client
~ ~rae~ ~
ProcMrem"'4. of rr PIOduas and Services we master \o be shared for the client

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~,~-~S~ch~ed=~~e~o-lR_eq~u-~_em_en~~~~~~~~~~~~~~~~~~~~~~~__:~~~::..
~
Active tariff information
Billing invoice history (at least for last 2 years)
: Consumption history (With selectable to/from period, and selectable resolution -hourly, daily,
monthly-when available).
, Credit update history (for pre-payment clients, and at least for last 12 credit purchases)
Alerts, warnings and messages (as selected by operator)
Other files shared by the system operator (such as Demand Side Management schedules,
scanned copy of invoice, etc.) in an organized way.

Within the scope of this project, the data upload from the dient is not requested, although the web
platform shall allow future developments.
Additionally, an open access mobile application (for both Android and iOS) shall be developed and
delivered by the Contractor, for hve customer interactions and with same functionalities of the on-line
customer portal.

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6-56 Section VI - Scheaufe I
o Reqllir
~

5. GUIDING PRINCIPLES

The proposed solution should adhere to the following principles.

5.1. Standards
All types of communicationshould support standard connectivity protocols, namely:
TCP/IP
The Internet protocol suite is the networking model and a set of communications protocols used
for the Internet and similar networks. It is commonly known as TCP/IP, because its most important
protocols, the Transmission Control Protocol (TCP) and the Internet Protocol (IP) were the first
networking protocols defined in this standard.
lpv4
Internet Protocol version 4 (ipv4) is the fourth version in the development of the Internet Protocol
(IP} and the first version of the protocol to be widely deployed. It is one of the core protocolsof
standards-based internetworking methods of the Internet, and routes most traffic in the Internet.
lpv6
Internet Protocol version 6 (ipv6) is the latest revision of the Internet Protocol (IP), the
communications protocol that provides an identification and location system for computers on
networks and routes traffic across the Internet. lpv6 was developed by the Internet Engineering
Task Force (IETF) to deal with the long-anticipated problem of ipv4 address exhaustion.ipv6 is
intended to replace ipv4
DHCP
The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to configuredevices
that are connected to a network so they can communicate on that network using the Internet
Protocol {IP). The protocol is implementedin a client-servermodel, in which DHCP clients request
configuration data, such as an IP address, a default route, and one or more DNS server addresses
from a DHCP server.
SNMP
Simple Network Management Protocol (SNMP) is an "Internet-standard protocol for managing
devices on IP networks". Devices that typically support SNMP include routers, switches, servers,
workstations, printers, modem racksand more. It is used mostly in network management systems
to monitor network-attacheddevices for conditions that warrant administrative attention. SNMP is
a component of the Internet Protocol Suite as defined by the Internet Engineering Task force
(IETF).
HTTP
ti e
The Hypertext Transfer Protocol is an application protocol for distributed, collabora v '
hypermedia infonnation systems. HTIP is the foundation of data communication for the World

---
Wide Web.
NTP
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AOBPDEIP 11-Tranche1-AMI Project !ESCO Package

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Netw0rk Time Protocol (NTP) is a networking protocol for clock synchronization between computer
systems over packet-switched, variable-latency data networks.

VPN
A Virtual Private Network extends a private network across a public network, such as the Internet.
It enables a computer to send and receive data across shared or public networks as if it were
directly connected to the private network, while benefiting from the functionality, security and
management policies of the private network.
IPsec
Internet Protocol Security is a protocol suite for securing IP communications by authenticating and
encrypting each IP packet of a communication session. IPsec includes protocols for establishing
mutual authentication between agents at the beginning of the session and negotiation of
cryptographic keys to be used during the session.
SSL/TLS
Transport Layer Security and its predecessor, Secure Sockets Layer, are cryptographic protocols
that are designed to provide communication security over the Internet.
Notwithstanding the provisions about interoperability, communications protocols for meters should
be based on DLMS/COSEM, ANSI C12.18 and ANSI C12.21 and Modbus.
DLMS/COSEM
For modern smart-meters, in particular in the European and Asian area, DLMSICOSEM {IEC
62056 / EN13757-1, previously called IEC 61107) protocol suite became the de-facto protocol of
communication.
The Device Language Message Specification (DLMS) and Companion Specification for Energy
Metering (COSEM) form together the DLMS/COSEM application layer communication protocol
and an interface model for metering applications.
DLMS/COSEM supports clock synchronization and transmission of measurement profiles and
includes authentication and confidentiality services.
MBUS
M-BUS: is an European Standard, devices using DLMS/COSEM - e.g. Electricity meters or house
gateways - may be set up as M-Bus masters, exchanging data with devices using M-Bus. M-Bus
is a protocol optimized from the point of view of the meter, allowing simple and low cost
implementations and long battery life.

Vendors of the Head End System and Meter Data Management System should follow the Common
Information Model (CIM)

5.2. Performance Levels


The Proposed Server System Solution shall be designed to provide:

97 % of all meter data must be acquired daily,

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Category a Functional Bement
Excluding problems attributable to the
telecommunication service providers

A minimum of 3.5 million register values Per


Validate and substitute of all
2 month and more than one million load profile
metering data, calculate and make
with 24 hourly values daily should be validat~
all necessary reports
and substituted within 24 hours. The load
profile values should be aggregated to daily or
monthly sums with 24 hours

3.5 million customers should be billed Within


3 Billing of customers
the month

GUI Performance User should not wait longer than 3 seconds to


4
fully display next screen of the GUI even if the
system is working under full load

5 Deployment System Deployment System must handle minimum


300 installation teams in parallel

Exhibit 21 Server System Solution elements

5.3. Scalability
The AMI solution for IESCO (Rawalpindi Circle) shall acquire, process and invoice almost 1 million
meters". It is predicable that the number of meters shall increase within the next few years. But it is
not only the amount of metering points that must be considered. IESCO expect an AMI solution that
can handle challenges like more frequent acquisition time, more values to acquire per meter and more
complex operations to be performed in the MOM and Billing Systems.
The database should be able to handle more data by using data warehouse capabilities
supporting very large amount of data. Table partitioning and parallel processing could be one
component here. Besides database software capabilities the database should be able to add
physical calculation power by add new database servers to the database instance.
The business application should be able to divide the data into several data segments and
operate on the segments. Like on the database layer the business application should have
the capability to add physical calculation power by add new application servers to the
application. The business processes should be distributed to different dedicated servers. The
HES could add several communication servers, the MOMS servers can use dedicated servers
for calculation.

1
Note that the number of metenl for the billing system is 2. 7 minion customers, whereu \he AMI shall cover in this 5ta9I ti
0.9 MilUon customers.

Procurement of IT Products and Services Bidding Document for


ADB-POEIP II-Tranch111-AMIp....;~ ... ,e,_,.,.. ..,_..,._ 1

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scnedule of Requirements
~
sers on the workstations should benefit from data segment
The u a 1.ion. The amount of data
re responsible for should be stable. If the amount of d t .
ttieY a a a shall increase more
WO(kstations with more employees need to work on these data.

operating Systems Support


5,4.
shall support the following Operating Systems
All computers . . .
presentation Layer: Microsoft Windows 7 or higher version provided they are proven solid and
robUSt.
Business Layer: Microsoft Server 2012 or similar enterprise class servers
, Database Layer: Red Hat Linux or similar enterprise class servers

5 ..5 High Availability & Redundancy


AMI solution shall be designed to provide for high availability. Even if one component of the AMI
:ion shall fail, the system s~ould not stop _operating. I~ case of disaster like Fire, Water, Explosion
nd Terror Attacks the whole infrastructure in one location can be destroyed but the alternate site
~Id be available for uninterrupted operation

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~IP fl.Tranc:he1-AMI Project !ESCO Package 1

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Section VI - Schedule ot Requ.,.-nents

Production I Standby

oes--1 oes.-2

FCeor,,_,.

---- - - - - - - ~- - - - -- - - ------------ -

08Setwr 1 oes.-2
-SnlpnC--08--.J
(,....:-~--!!na,p

Exhibit 22

IESCO is expecting to have a high availability system that has Unplanned Downtime less than 2 times
per year. Due to the disaster, tolerant solution and the failover cluster solutions the Unplanned
lklwntime should not last longer than 1 hour.
Planned Downtime should be less than 4 times per year. Planned Downtime should be used for
~n of new versions of operating, database and application software and maintenance actions.
Planned downtime should not fast longer than 8 hours.

56 Failover and Load Balancing


~SOl!ware.
~Bala . installed on the Database Layer and the Business Layer should support Failover and
as a Single~~g. The applications should run on a cluster, that is a group of servers that wor1< together
~ ba1irJcenit The cluster should have the ability to handle heavy load requests from the applications
~ to the load across the members that make up the cluster. The cluster must have al~ the
~ se allow the application to continue with its wor1< on another member of the cluster rf the
i:.... !Ver shall fail.
'"'1 W Faitove, .
~standard IS no~ the .same as Load Balancing, but both requirements can be supported by
SOlutrons like clustering.

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AOB-PDEIP II-Tranche1-AMI r,.,,..,_

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SeciJOll V1 _ Schedule of Requirements

5.7. Third Party Software


Virus protection software should be installed in the network in that way that active virus protection does
not harm the AMI solution. It is important that during the virus protection the AMI applications shall not
influenced in terms of performance and functionality. Especially the database files must not be blocked
during virus protection operation.

5.8. Software Licensing


The Employer may use, or copy for use, or transfer to a replacement computer or user any of the
software included in this SOR.

~ Document fOf
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A06.PDE1P II-Tr11nche1-AMI Projec:t IESCo f>ad(a9e

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Sed!On VI - Schedule of R~Ur
etT!entt

SPECIFIC REQUIREMENTS
6.
II System Functionalities
ScheduleA: Qvera . . .
6.1. d
A provides the hst of funct1onaht1es that 11..
. . bOVe the Sche u I e . u,e
n the definitions in sections a , te M Mandatory and 0: Desired)
B ased O I d (Please no
overa IIAMlsystemmusli~ .

~11,
- ,nrr ,

. r.p..,._.-,.
.., _

.
: ti!',r.ur. ,,r,:r,
t _
r.
. ,r.
,..
1 .
-
I

-
AMl.1 Data Collection
Yes M 4.3.1.4
Remote Yes!No
AMl.1.1 Local and
communication capabilities
Yes M 4.3.1.4
Yes/No
AMl.1.2 Manual remote data collection
Yes M 4.3.1.1
Automatic remote data collection Yes/No
AMl.1.3
Yes M 4.3.1.2
Automatic change of seasonable Yes/No
AMl.1.4
timetable
Yes M 4.3.1.10
Storing of meters data Yes/No
AMl.1.5
Yes/No Yes M 4.3.1.6
AMl.1.6 Firmware upgrade

AMl.2 Communication Network

Yes/No Yes M 4.3.1.3


AMl.2.1 Interoperability

Plug and play Yes/No Yes M 4.3.1.9


AMl.2.2

AMl.2.3 Auto-detection of new meters in Yes/No Yes M 4.3.1.7


the grid

AMl.2.4 Meters network management Yes/No Yes M 4.3.1.8


-

AMl.2.5 Meter Repeater Yes/No Yes M 4.3.1.5


-
AMl.2.6 Gateway functionality Yes/No Yes M 4.3.1.11
-
AMl.2.7 Internal real-time clock Yes/No Yes M 4.3.1.12

AMl.3 Energy Loss Reduction


-
AMl.3.1 Energy Balance functionalities Yes/No Yes M 4.3.2.1
-
AMl.3.2 Disconnection element operation Yes/No Yes M 4.3.2.2
~
AMl.3 .3 Anti-tampering alarm and event Yes/No Yes M 4.3.2.3
registration and reporting
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Quality of Service
.u''-'
1__-.---1 power Quality measurement and Yes/No Yes M 4.3.3.1
AMl.4- .
analysis
L---~-----:-~~~-.---~-::---t-~+----1~~_j_~~
ter data time series Yes/No Yes M 4.3.3.2
AMJ.4.2 rv,e .
processing
----~------~~~~--t-~___;r-~-+-~+-~~J_~__j
Internal Diagnostics Yes/No Yes M 4.3.3.3
__
:...--+----~~~~~~~-t-~~-t-~~+-~-t-~~~-L-~_j
AMJ.4. 3
Pre-payment functionality Yes/No Yes M 4.3.3.4
AMI.4 4
Demand Side Management and
AMl.5
Energy Efficiency

AMl.5.1 Demand Side Management Yes/No Yes M 4.3.4.1


functionalities

Yes/No Yes M 4.3.4.2


AMl.5.2 Use of flexible tariffs

Yes/No Yes M 4.3.4.3


AMl.5.3 Energy Saving functionalities

AMl.6 Cyber Security

Yes/No Yes M 4.3.5.1


AMl.6.1 Confidentiality

Yes/No Yes M 4.3.5.2


AMl.6.2 Authentication

Yes/No Yes M 4.3.5.3


AMl.6.3 Integrity

Yes/No Yes M 4.3.5.4


AMl.6.4 Security Management

AMl.7 AMI Software Functionalities

Yes M 4.5.1.1
AMl.7.1 Automation of Business Yes/No
Processes
Yes M 4.5.1.3
AMl.7.2 Scalable and Leveled Yes/No
and
Architecture (Presentation, 4.5.2
Business and Database layer}
M 4.5.1.4
AMl.7.3 Production, Integration, Test and Yes/No Yes
education Environment of the

--- AMI solution


4.5.1.5

---
AMl.7.4 Yes/No Yes M
Disaster Tolerance
4.5.3
AMl.7.5 Yes M
Deployment System software Yes/No

----
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Fu nctionalities

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~IP II-Tranche1-M11 Project IESCO Package 1

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Yes/No Yes M
AMl.7.6 Data Collection System
software functionalities

(MOMS) Yes/No Yes M


AMl.7.7 Data Processing
System software functionalities

System software Yes/No Yes M 4.5.6


AMl.7.8 Billing
functionalities

Customer Information System Yes/No Yes M 4.5.7


AMl.7.9
software functionalities

AMl.8 General

AMl.8.1 Standard Communication and Yes/No Yes M 5.1 and


Operation System support 5.4

AMl.8.2 Leveled Architecture (Company Yes/No Yes M 4.1


level, AMI center, On-site Level
and System Integration Level)

AMl.8.3 High Performance levels Yes/No Yes M 5.2

AMl.8.4 Scalability Yes/No Yes M 5.3

AMl.8.5 High availability and Redundancy Yes/No Yes M 5.5

AMl.8.6 Fail over and system load Yes/No Yes M 5.6


Balancing

6.2. Smart Meters


Smart Meters supplied within this contract must comply with the following functional and technical
specifications. These specifications correspond to items 1.1, 1.2, 1.3 and 1.4 in the Scope of Wo~.

6.2.1. Business Requirements


The description of the technological solutions above alongside the list of common functionalities
provides the following business requirements. Please note that not all the requirements apply for all
meters' categories. In that sense, the schedules at the end of the chapter provides the application of
the aforementioned requirements.

6.2. 1. 1. Automatic or on-demand collection of power data

Procurement of IT Products and SeNlces Bidding !)ocumertl lof


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ADB-PDEIP llTranche1AMI Project !ESCO Peck898

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meters are able to collect power data and automatically Send infor .
smart This function could be performed automatically or on-dem d mation on P<>Wer use to the
osos. b the customer services department and the technical departan based on the requirements
settled Y ments.
-nt of electricity consumed in a building or home is con rted .
am-
TileVJded ve into dat
to the oso over a network. The current issuance of electricity bills is a hi a in real-time and
pro . one to human error and delay. Smart meters enable the 050 t ghly manual process
1~
and ~sagewithout sending reading personnel to the site. It is an e~:~:~te't monit~ a~ con~ol
00
~:Useful in addressing both technical and commercial losses. in loss 1dentifica11on

6.2.1.2. Power quality analysis


Tile meter shall m~nitor power reliability and quality of power supply for end users to verify that the
reliability and quality of power supply that the DISCO is required to provide to their customers it is
necessary to measure those parameters (Voltage, Frequency, and Duration of interruptions).
psos have an.obligatio~ to ensure that at any time the power quality is maintained within specified
1evels at the points of del_ivery. Althoug~ the current meters do not provide enough data information in
order to register the quality power data in constant basis, smart meters could record continuously and
be remotely accessible.

6.2.1.3. Demand Side Management

Smart meters with advanced communications are a gateway to increasing the participation of the
demand-side in the electricity market through facilitating new pricing structures and overcoming
information asymmetry.
The meter is capable to offer such kind of services concerning tariffs and home automation target,
which are implemented by the end-customers in permanent basis. On the other hand, the OSOs are
able to manage the network in order to reduce the peak load generation through turning off appliances
(like pool pumps and central air conditioning in the summer. or water heaters and electric heating in
the winter), disconnection or reducing the load supplied to a district.
Demand side management shall allow reducing peak loads, thus avoiding investments in extensive
peak load generation capacity and possibly also network capacity. Some potential supply limitations
in the system could be managed with this functionality.

6.2.1.4. Use of flexible tariffs


This function shall allow implementing Time of Use tariffs as well as be modified remotely when it
might be required.
This function is based on customer types, volume of electricity consumed, time of consumption during
various seasons used and/or time of the day or seasons etc. Tariff changes must be capable of
enactment by authorized parties via the communications system.
The meter shall be capable of doing time-of-use {TOU) energy metering and shall have several
configurable lime-of-use registers for maximum demand, kWh and kVArh energy.
These TOU rates shall further be selectable on the basis of day, types, and seasons. Each tariff rate
~hall be programmable to become active during different periods of the day. The meter shall r~d
informationfor up to six rates (for example), each rate being a time period over which the information
was recorded.

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A>s..ooeip II-Tranctie1AMI Project !ESCO Package 1

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id time of day I week t seasonal pricing, and real-time pricing opr
;:~c:~t:1:;;~1:;1i~II~include four-season t weekend I specified days, and at least 8 sep~:~
daily (day/night) periods.

6.2.1.5. Internal memory


The smart meter shall have non-volatile memory for a data s~ora~e life of several years without battery
support. The capacity should be enough to allow data checking in the event that double-checks 'NotJld
be requested.
I mg pu rposes and monitoring q ua rity suPPly
The smart meter shall store all required parameters for bir
requirements. In addition, smart meters should perform as a data local storage of the mentioned
parameters for the rerovery of historic records.
The current electromechanical meters are not allowed to store and register any power outage or any
other event.

6.2.1.6. Automatic change of seasonable timetable


The smart meters shall have the capability of automatically update the measurements based on pre-
defined time and season rules.
Smart meters shall register date and time data in accordance with the on-going season of year.
Meaning calendar days per month, change of the season, and number of hours per day.
The current meters require in-situ personnel actions to adjust the meters timetable.

6.2.1.7. Disconnection element


The Disconnection element is designed to operate in the following circumstances:
Remote disconnection and connection as per the provisions in section 4.3.2.2.
Automatic operation if the customer's load exceeds a predefined limit and duration. In the
event that the power demand is higher than the power contracted the cut-off element shall cut
the energy. Therefore, the DSOs shall be able to manage the power load of their clients.
Support the demand side management provisions and targets if the energy demanded is
higher than the available energy supplied in the system, the cut-off element of the customers'
meters shall help to avoid a blackout in the system.

Considering the number of operations expected, the cut-off element should stand no less than 10000
cycles per meter life-time.
Note that the remote disconnection/reconnection orders shall be handled as highest priority
communication to the meters in the system.
After automatic disconnection, due to excess of the load, the switch shall be automatically re
connected after a predefined time duration, configurable in the meter. The number of a11owable
automatic reconnections due to over load disconnection in a short period of time shall alsO be
configurable, to limit the consecutive disconnection and reconnections. The automatic reconnectiOO
procedure shall be compatible with procedure explained in section-4.3.4.1 of this document.
Unlike A 1 and A2. meters with integrated disconnection element, the BCD meter shall have at ieast
one digital output relay, to be connected to external elements. The relay shall be single pole (2

~~;;;;ji;;i"j;:.;;;:;;;;;:;;;.~===-~~~~~~~~~~~~~~~~~---
P rocurem ent of IT Producb and Services Bidding Document rot

ADB-PDEIP II-Traoc:he1-AMI Project !ESCO p,cMg8 1

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,p#l VI_ Schedule of Requirements
~~::_::~;,:._~__:.~~~~~~~~~~~~~~~~~~~~~~~~~6-C]~

rrninals) with Normally-Closed (Type B) contacts. The operation of th


te vent triggered internally in the meter, as well as control via r e relay shall be programmable
bye emote commands.

6.2.1.8. Interoperability
teroperability can be defined as the ability of a system or a orocu 11 O .
In c work well with other systems
~products.
The introduction of smart meters clearly requires the specification of an . .
....,i, to support secure communications both tr evolving interoperable
1ramewv," . . . . . ups earn and downstream of the meter
lnteroperab~1ty between . devices
. . and equipment 1s key as the introduction of smart metering
. should
001 create a barrier to cornpenuon or unnecessary costs.
Interoperability shall be divided into:

Upstream communications must be supported from the meter to the DSOs.


Downstream communications from the meter into the home are also needed in order 10
provide services for consumers through in-home displays or any other home automation
device.

AA open or interoperable metering system permits transparent access and integration among
equipment and applications. By permitting vendor-independent solutions. an open system improves
competition. gives greater flexibility and allows for future development rather than lock-in to one
specific solution.

6.2.1.9. Communications
The meters shall be provided with communication ports and communication protocols for local and
remote communications. There are various communication technologies that shall be explained In the
next section.
The smart metering system shall support secure data communication to ensure the confidentiality,
integrity and availability of the data and commands.
The current metering system requires the mobilization of meter readers to each point of deliver. This
procedure requires an enormous work force and an excellent organization and planning. With
communications included in the meters the daily operative shall be improved.

6.2.1.10. Anti-tampering and registration of events and alarms


This function is highly recommended to reduce incidents with meter tampering or inform about any
event and alarm regarding the service.
In order to avoid and detect any illegal tamper attempt the smart meters shall require the following
features, among others:
Tamper conditions:

0 Open the meter case and/or terminal;


0 Modify the connections to the meter; . .
0
Externally influence the meter by electromagnetic and electrostatic fields.
0 Reprogram the meter software.
Registration of events and alarms:

o The incoming phase and neutral interchanged;


o The load side interchanged with the input side;
Belding Ooc:wnent for procurement of IT ProdUctS and ser,,ces

AOs.pOEIP 11-Trandle1-AMI Project IESCO Pad<age 1

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~_Schedule of Requirements

rrninals) with Normally-Closed (Type B) contacts. The operation of th


te event triggered internally in the meter, as well as control via rem t e relay shall be programmable
by o e commands.

6.2.1.8. Interoperability
I nteroperability can be defined as the ability of a system or a product to WOrk well with
.
other systems
or products.

The introduction of smart meters clearly. requires


.
the specification of a -i .
n evv,vmg interoperable
framework .to.
support secure communications both upstream and do
. . .
t
wns ream o
f the
meter.
lnteroperab1hty between devices and equipment rs key, as the introduction of smart t . h Id
to compett
not create a barrier mon or unnecessary costs. me enng s ou

Interoperability shall be divided into:

Upstream communications must be supported from the meter to the DSOs.


Downstream communications from the meter into the home are also needed in order to
provide services for consumers through in-home displays or any other home automation
device.

An open or interoperable metering system permits transparent access and integration among
equipment and applications. By permitting vendor-independent solutions, an open system improves
competition, gives greater flexibility and allows for future development rather than lock-in to one
specific solution.

6.2.1.9. Communications
The meters shall be provided with communication ports and communication protocols for local and
remote communications. There are various communication technologies that shall be explained In the
next section.

The smart metering system shall support secure data communication to ensure the confidentiality,
integrity and availability of the data and commands.
The current metering system requires the mobilization of meter readers to each point of deliver. This
procedure requires an enormous work force and an excellent organization and planning. With
communications included in the meters the daily operative shall be improved.

6.2.1.1 O. Anti-tampering and registration of events and alarms


This function is highly recommended to reduce incidents with meter tampering or inform about any
event and alarm regarding the service.
In order to avoid and detect any illegal tamper attempt the smart meters shall require the following
features, among others:
Tamper conditions:

o Open the meter case and/or terminal;


o Modify the connections to the meter; . fi Id .
o Externally influence the meter by electromagnetic and electrostatic ie s:
o Reprogram the meter software.
Registration of events and alarms:

o The incoming phase and neutral interchan~ed;


o The load side interchanged with the input side;
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A0a-POEIP 11-Tranche1-AMI Project IESCO Pacxage 1

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Section VJ - Schedule of R .
equ"'"'En:s
~
The load connected between either the incoming phase and load side n
between the incoming neutral and load side phase; eutra1 or
0 Earth partially or fully used as a return path;
0 Detection and alarming of meter and terminal cover opening or tampering
0 Measurement technology shall be highly resistant to tamper attempt~ wt
magnetic fields. However, magnetic tamper detection shall be detected and
Alarm functionality;
h De
armed;
ai
0
Power switch On/Off;
Meter parameterization;
Date and time sets;
Terminal cover removal;
Meter enclosure tampering;
DC Field detection:
Wiring inversion;
Current without voltage;
Internal errors:
Communication problems;
Configuration problems;
Power breaks;
Phase errors:
Over voltage;
Under voltage.
Battery life status
ESD greater than 8 kV

6.2.1.11. Data Security


The smart meter should use method for encryption/decryption of data exchanged in all meter
interfaces.

The meter must have integrated security of transmitted data against unauthorized access, for example,
authentication, unauthorized reading, unauthorized command generating, and the malicious delivery
of false data, as well as against spying out the line of communication. The exchange of data between
the meters and the metering data management system shall be encrypted as per the AES 1281256
standard.

Smart meters deal with private customer information, which require assured security measures against
the threats of illegal access, leaks or alteration of information and so on.

The smart meter shall have a programmable facility to restrict access to the information recorded.
Security shall be provided for local and remote access to the meter. Address the necessary security
requirements that assure communication privacy and shall allow use for security sensitive services.

6.2.1.12. Internal Diagnostics


Indications to show the satisfactory performance of the smart met~r shall be provided in the meter.
The meter shall have the capability to regularly perform a complete self-check of its circuits, initial
memory locations, integrity of data and parity, and so on, against any malfunctioning.

6.2.1.13. Meter Repeater


This function allows the system to reach those meters that are not accessible easily or are far awaY
from the feeder.
Avoid sending meter readers to locations wlth difficult access or with a high cost to get there.

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e are some rural areas with high number of customers that are havln some . .
Tr.el' d I for everu operation g difficulties to be read
ot suffering a e ay ,

6.2.1.14. Firmware upgrade

sn,...M, meters shall receive regular software and firmware upgrades that introduce new features and
tunctionalilies.
This function shall allow to the system to be future-proof.

some key attributes of a future-proof system indude the ability to upgrade meter firmware over a
secure reliable and lwo-way communications netNork and adequate hardware, capabilities in each
meter f0< memory. processing power, measurement and control capabihlles to support not only the
present requirements but also future functional requirements not yet widely implemented but already
extensively discussed in the industry.

6.2.1.15. Plug and play


The installation of the smart meters should comply with the same procedures as the current meter
inStallation but with the condition to be operative from day one.
The aim is to minimize disruption for the majority of consumers. The smart metering system
components shall be installable in current existing meter locations in consumer premises.

6.2.1.16. Pre-Payment Information Display


This function has been an effective solution for residential consumers that collection efficiency is low.
The consumers are required to pay in advance for their electricity consumption, as they can manage
their consumption.
Prepaid metering eliminates the need for meter reading and billing and thus reduces the OSO's
operating costs. The needs to set up a vending infrastructure to sell prepaid electricity value to
consumers can, however, be costly.
Although the current collection in the DSOs is very acceptable, there could be some conflict areas that
require to have installed this function.
Based on the pre-payment procedure explained in Section-4.3.3.4, the smart meters devices shall
support the pre-payment functionality, with following procedures:
The smart meters (types A 1 and A2. in this document) shall allow activating the pre-payment
function by an enable/disable register in the meter. When pre-payment functionality is
activated in the meter, the breaker disconnection shall be programmed via a consumption limit
(kwh), notwithstanding the demand side management functionalities that shall remain.
Upon reception of the new consumption limit from the system, the meter shall register it in its
memory, and shall reconnect the integrated breaker (if previously disconnected, due to credit
exhaustion). The meter shall also be capable of displaying the breaker status and upgraded
limit on IHD (via messaging or similar).
When the difference between the energy consumption and the limit reac_hes a configurable
threshold (in kwh) the meter shall trigger sending a pre-defined low credit message to IHD.
The low credit threshold and message, shall be configurable in the meter. .
u.pon exhaustion of the consumption limit, the meter shall immediately mgger a local s~p~ to
diseonnect the integrated breaker, followed by registration and spontaneo~s communication
of the disconnection event (exhaustion event code. breaker status. and time-stamp) to the
system.

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6.2.2. Technical requirements. Meters A1

6.2.2.1. General requirements


Be designed and assembled with state-of-the-art microprocessor components to Perforrn
without any metrological degradation over a wide dynamic current range under harsh
operating conditions.
Each meter shall have a permanent, clear and unique serial number provided by the DSO and
shall be recorded both as printed numbers and barcode. Also recorded in permanent memory,
and available for readout via the optical port. It must be impossible to change or delete the
serial number. The barcode and the internal memory's serial number shall consist of 14 digits:
the first 4 digits shall present the meter code with leading zeroes if necessary, and the next
10 digits shall present the unique serial number where the first two digits present the
manufacture year. These 8 digits shall form also the serial number imprint for visual reception.
The figures of the imprinted serial number shall be of at least 4 mm height and 2 mm width.
The meter shall maintain accuracy throughout its useful life. These energy meters shall be
microprocessor-based, high-precision meters with accuracy class 1 over its lifespan of no less
than 15 years.
The meter shall be capable of displaying the energy readings without the need for multiplying
factors. These readings shall be stored for at least 3 billing periods. The billing period shall be
programmable to a minimum value of one month and for energy and maximum demand.
Meter calibration should be kept during its lifetime and there should be no need for re-
calibration.
Meter should be protected against Electromagnetic Compatibility (EMC).
The meter shall enable remote synchronization of time:

o After installation - upon initiation of connection with the concentrator,


o Upon request,
o On a regular basis - period predefined by pcs (from one day to one month).

6.2.2.2. Meter design

The meter shall have state-of-the-art surface mount technology (SMT) components.

The cover shall be made of plastic and fitted in such a way that the internal parts of the meter
are accessible only after breaking the meter cover seals.

The meter terminal block shall be Bakelite or other material that meets the requirements io
IEC 62052-11.

The material for the terminal block, meter cover, and base shall be flame-retardant and UV
stabilized, passing a glow wire test at 960C.
The terminal block may be integral with the meter base.

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,.,.;on~-~::...:_~~~~~~~--------------------~~
~
S chedule of Requirements

&-71

Co mponents with critical content materials (mercury cadm'


. . ' ,um, cobalt etc.) Should be
voided. A simply separauon into different fractions for disposal (
a no metal parts molded in
plastics) in a recycling process at the end of the meter lifetime should be PQssible.
The meters shall have bi-metallic (valid for copper and aluminium cabt ) . .
es conducting terminals
Su itable for termination of current and potential leads. The term,nals h h ..
inner diameter of 7 mm. s a 11 ave a minimum

The manner of fixing the conductors to the terminals shall ensure adequate and durable
contact such that there is no risk of them coming loose or heating up unduly. Two nickel-plated
brass screws shall be provided in each current terminal for effectively clamping the external
leads with thimbles. Each clamping screw shall engage at least 3 threads in the terminals. The
ends of the screws shall be such as not to pierce the conductor. Pressure strips of copper
(99.9% pure copper) that is nickel or tin-plated shall be fitted in the terminal holes to reduce
the chances of the leads coming loose or heating up in the terminal block.
The terminal cover shall be sealed independently of the meter cover. The terminal cover shall
enclose the actual terminals, the conductor fixing screws, the external conductors, and their
insulation, whereby no part of the meter or cables shall be accessible from the front of the
meter.

The fixing screws used on the terminal cover for fixing and sealing shall be retained in the
terminal cover.
The terminal block, terminal cover, and meter case shall ensure safety against the propagation
of fire or thermal overload of live parts coming into contact with them.
The meter shall be capable of being sealed in accordance with regulations in Pakistan.

6.2.2.3. Metrology
Each smart meter shall measure the following values;

Active Energy: according to IEC 62053-21 the meter shall be active energy (kWh) metering
Class 1 (or class B according to European market: EN 50470-3:2009).
Active Power: kW.

6.2.2.4. Electrical
NumberofPhases: 1+N
Nominal Voltage: standard reference voltage value ,or d'" ect connection is 230V. Meter input
Voltage range for normal operation should be from 7o o/cO to 1200;.O of nominal voltage.
Maximum Voltage: 288V (max. 6 hours)
Nominal (Maximum) Current: 5(40)A Single Rate inal
Nominal Frequency (fn): so Hz . . . Code of Pakistan, the nom
(according to the 01stnbuhon
frequency of national power system is 50 Hz).
Extended operating frequency range: 2%.
Voltage circuit with power supply connected: s 2W/5VA.
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Current circuit at basic current lb. s 4VA

.
Short time over current ...... 301 max according to IEC for 0.01 sec.

Starting current: 0.4% In (IEC 62052 11 ) .

6.2.2.5. Environmental

Temperature range according to the IEC 62052-11 for the smart meters should be:

O Limit range of operation tor inside of premises: -25c to +55c


o Limit range tor operation for outside of premises: 25C to + ?0c
O Limit range tor storage and transport: 25c to +80C
O Operation and storage and transport of the meter at the extremes of this temperature
range should only be for a maximum of 6h.
Relative humidity: according to the IEC 62052-11 the meter shall be designed to withstand the
following climatic conditions:

o Annual mean: 85%


o 60 days spread in a natural manner over a year: 95%
o Occasionally on other days: 75%
Protection class: As a minimum the casing shall ensure the degree of protection of IP51
according to UNE/EN 60529.
Terminal block: 960c 15c.
Terminal cover and meter case: 650c 10c.
Duration of application: 30s 1s.

6.2.2.6. Mechanical

Display: The meter shall have an LCD display, comprising 8 segments and including 2
decimals. The meter display shall be LCD with good contrast and wide viewing angle for easy
meter readout. The display image area shall be easily readable from a distance of
approximately 1 meter. It should have a wide operating temperature range (industrial grade)
and a lifetime of at least 15 years. The display shall have 8 digits for the cumulative energy.
with digit height of 7.510 mm. The cumulative readout shall be of whole kWh only, including
leading zeros, and shall be the default display at meter power up. Every numerical element of
an electronic display shall be able to show all the numbers from zero to nine. General
requirements:

o Data displayed shall be programmable;


o Auto scrolling shall be used for changing displayed data;
o Displayed data time duration shall be programmable;
o Displayed data programmable parameters should be in destined configuration file;
o Total kWh tariff;
o Peak Demand 'f<:N;
o Current tariff number;
o Quadrant indication;
o Monthly value accompanied by its respective date and time;
o Displayed formats: kWh shall have 8 digits;
o Date & Time: DD/MM/YY 24 h;

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(hedule of Requirements 6-73
~
0
0
~ailure indication and code (if any);
~ Tamper (as explained in later section 6.2.2.11 to 6.2.2.13)
Verification LED: the meter shall be equipped with a test output device that is accessible
from the front in the form of a flashing LED in proportion to the meter constant to test accuracy
of the meter on site.
Clock and Calendar: The microprocessor-based meter shall have a built-in dock and
calendar having an accuracy of at least 0.5 seconds per day in accordance with IEC 62052-
21 / 62054-21, without the assistance of an external time-synchronizing pulse. The date and
time shall be displayed regularly in normal mode and on demand. The clock shall be
synchronized by time signals received through the local or remote communication interface
and upon national standard.
sealed terminal cover: according to the Distribution Code the whole metering system must
be sealed to prevent illegal accesses. The cover shall be made of plastic and fitted in such
way that the internal parts of the meter are accessible only after breaking the meter cover
seals.
Meter cover seals: At least one visible seal must be provided in such a way that the internal
parts of the meter are accessible only after breaking the seal{s).
Meter terminal seals: At least one visible seal must be provided and no access to the
terminals shall be possible without breaking the seal{s) of the terminal cover(s).

6.2.2.7. Dimensions and layout


Smart meter dimensions shall be such that it can be placed inside the current meter premise.
Net weight of a smart meter shall be up to 1 kg.
trs preferable that the installation A Base triangle is according to the DIN 43857-1.

6.2.2.8. Connection diagram and terminal markings


The wiring diagram shall be as: LNNL
Each meter shall be clearly marked with the connection diagram, preferably shall be placed
on the meter or cover of the terminal strap of the meter.

6.2.2.9. Battery

The meter shall also be provided with non-replaceable lithium battery as a Real-Time Clock
backup. To comply with battery operation life-time, the Supercapacitor implementation is
optionally allowed.
Mainta m clock and calendar and anti-tampering features of the meters. Ba ttery ch arge
COndition {meter should indicate the battery status and display it on LCD 6 month before
OOmptete discharge also battery status should be readable by meter read).

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Section VI - Schedule of R
!~~74'.__~~~~~~~~~~~~~~~~~~~~~~--.:..:~

Battery must be operational for the meter lifetime considering daily power outages of
. . . 8
hours
and considering an environment with multiple load shedding.

6.2.2.10. Name plate and Marking

Meters shall be provided with nameplate clearly visible and effectively secured .
. . . against
removal. Indelibly and distinctly marked with all essential particulars as per relevant sta d
n ards
along with the following:

o Manufacturer's name
o Type designation
o Number of phases and wires
o Serial number
o Month and Year of manufacture
o Unit of measurement
o Reference voltage, frequency
o Ref. Temperature if different from 27 deg. C
o Rated basic and maximum Current
o Meter constant (imp/kWh}
o Class index of meter
o "Property of XXX (to be given by the client}
o Purchase Order No. & date
o Guarantee period.
o Rated frequency
o Sign of double square
o Country of manufacture.
The following shall be printed in bar code on the meter nameplate:

o Manufacturer's code No. (given by the client}


o Meter Sr. No.
o XXX Property (to be given by the client}
o Month/Year of manufacture.

6.2.2.11. Tam per and fraud monitoring and Protection


Meter shall record as per relevant standard/accuracy class under any abnormal condition as below.

S.No Condition of Tampering

1 Interchanging of incoming & outgoing wires at meter terminals.

2 Interchanging of phase & neutral terminals.

3 Incoming Neutral is disconnected and outgoing neutral is connected to earth. Load is


also connected to earth.

4 Neutral at incoming and outgoing points disconnected and the load is connected between
phase & earth.

5 Neutral connected on incoming side but connected to earth via resistor on outgoing side.

6
Load is connected solidly to ground.

Phase & neutral interchanged al incoming and load is connected to earth.


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~75

Shorting is provided on current coil terminals.

Information on power failure.

Table 5 Condition of tamperin g .in the meter

Each even t registered by the meters shall be described by the fo11owing



attributes:
te and time of occurrence;
Da
c;ode of event;
The meter shall enable configuring the mode of messag e t ransfer for events re isten
meter. Minimum two modes
. of message transfer shall be a va1.1 a b le.. automatic and
g in sessions
ed by the

In case, an unauthorized person opens the meter (cover-ba se ) tam per event shall be I ed
in the memory and meter's
. disconnection switch shall be perm anen tiy disconnected
. and ogg
meter
shall be permanently disabled. Meter shall tog the event into memory as . METER OPEN' with
date & time stamp. "TAM PER" flag of the meter shall be triggered DURING the above-

mentioned events.
The bidder shall propose the methodology for the meter to detect unauthorized access on the

field.

6.2.2.12. Immunity against external influencing signals

Magnetic Field:
Meter shall record accurate energy in case of any external influencing signals in line with IEC
62053-21. Meter shall be immune to any high value of magnetic field and in case of abnormal
magnetic field as defined below meter shall perform as per the following features:

o Meter shall log the event in its memory as" MAGNET TAMPER" with date and time
stamp.
o Meter shall show -TAMPER" in the display.

Abnormal Magnetic field is defined as below


o Continuous DC magnetic induction: 0.7 Tesla 5% (Value of the magneto motive
force to be applied shall be general!~ 17500 ats . . tal core with square
o AC magnetic induction: 0.5 mtesla (1f prod~ced with c~rc~~~r :\wG 25 000 AT air
cross section 2800 AT) I 0.2 Tesla 5% (if produce wi
cored magnet)

Met ElectrostaticDischarge (ESD): d shall record accurate enerQY


1)
er shall be immune up to 8 kV (according to IEC 62052-1 an . . d t & time
as HV TAMPER with a e
per IEC 62053-21. Meter shall log the event into memory as ...ijcatiOn greater
stamp t . Of ntinuous eso ap.,.
or any ESD greater than 8 kV. However, rn case co . . emory and overall
than 8 kV it internal c1rcu1ts. m
fu . meter shall trip to avoid any possible damage to s ort before restoratiOO.
nctionality. ESD greater than 8 kV shall produce alarm and rep

5.2.213
D.C. Immunity

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!6-~76'.__---------------------------
t current, w
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Section VI - Schedule of Requirem
~--::..:.---~~~~~...:.....~

hich can cause the meter either to sto


t I M
d both in phase an neu ra . easuremen\
The meter shall not saturattelyo DC injection shall be teste. al/ DC signal/ DC pulse of low frequency
P

. rd inaccura e Ch pped sign .


recording1 reco . fl need by injection of O . , 'th date & time stamp and shall show 'De
by meter shall not get in u~ as oc tnject1on WI
Meter shall log the event into memory
TAMPER 'in the display.

. ctor Switch
2 14 Integrated D1sconne . . .
6.2. 'th configurable power lirnit for disconnection
. I tegrated breaker, w1
The meter shall contain an n

due to the over load d wer limit, the breaker shall automatically
d wer exceed the contracte po
When consume po d allow the overload before automatic
disconnect. The time duration to measure an
disconnection shall be configurable in the meter . . .
. t d) shall be indicated and visible at all the time on
The breaker status (connected/d1sconnec e

the meter display. .


. . d t ess of the load, the switch shall be automatically re-
After automatic d1sconnect1on ue o exc
ume duration configurable in the meter. The number of allowable
connected after a predefiined 1 ,
t' d e to over load disconnection in a short period of time shall also be
automatic reconnec ions u
configurable, to limit the consecutive disconnection and reconnections. The automatic
reconnection procedure shall be compatible with procedure explained in section-4.3.4.1 of this

document.

The manual disconnection of the switch shall not be allowed at the meter .

In addition to over load disconnection, the switch shall be operated (both close and open),
locally (via local interface SW or programmable) or via remote communication commands. In
this cases, and intermediate reconnection state shall be carried out as indicated in Section-
4.3.2.2.
When pre-payment functionality is activated in the meter, the breaker disconnection shall be
programmed via a consumption limit (kwh). In this case, when limited is exhausted, the meter
shall disconnect the breaker by trigger an immediate local script in the meter. The
reconnection (following the provisions in Section-4.3.2.2) in this case shall not be allowed till
new consumption limit upgrade by the system.
The integrated breaker shall meet the general meter and load control requirements (\EC
~2052-11 and 21) as well as particular time switch requirements (\EC 62054-21 ). The
integrated breaker shall meet the following electrical requirements:

Reference Current (In): 40A


Maximum Switching Current: 2x.ln
Maximum overload current: 100A

6.2.2.15. Testing and inspection

\
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~
.
Schedule of Requirements

of the meters shall be performed according to the relevant IEC


~n
'
res~ll'9n Measurement Technical Documents as a minimum requirement standards and related to
Paklsta t d as per the relevant standards All components shall also
t,e type tes e
Type test

The meter shall be fully type-tested


.
by a laboratory accredited by ILAC d
.
.
an accepted by the Ghent
. Pakistan .. The provider must submit the following protocols cond t d .
1n uc e as per the details
provided in the correspondent Schedule:

0 ~~~i;~tion of Electrical Performance, according to IEC standards;(IEC 62053/EN

O Ver!ficat!on of IP Protection according to IEC standard; (IEC 60068)


O Verrficat1on of cover Transparency, according to ISO standard
O Verification of resistance to fire, according to IEC standard (IEC 60695)
O Certification of the materials used for the construction '
o Assembly of equipment and complementary element;.
An illustrative list of the type tests is enclosed in ANNEXD.
In case the type tests of the meter models are not already performed at the time of contract award,
the Employer may require the type test performance in presence of Employer's representative(s).
The testing arrangements and performing are at the Contractor's costs. The Contractor shall
inform the Employer advance in time, to give the possibility for attending and witnessing of the
tests. The Employer shall cover the traveling costs of representative(s) witnessing the Type tests.
Routine FAT Test
Each meter shall be routine tested before delivery. The Factory Acceptance Tests may be carried
out by the Contractor in presence of Two inspectors nominated by the Employer. Before any
shipment, the Contractor shall inform the Employer advance in time, to give the possibility for
attending and witn~sing of the tests. An illustrative list of the Routine Tests is enclosed in ANNEX
D. The Tests to be included:

o Test on limits of error;


o Test of starting current;
o Test of no load condition.
o Insulation Resistance Test

Acceptance Test
The acceptance tests shall comprise the same as the routine tests, after delivery and shall be
carried out by Employer on randomly selected samples. The sample shall be picked up at
discretion of the Employer, and according to IEC 6205811 and -31 ..

6.2.3. Technical requirements. Meters A2

6.2.3.1. General requirements


. . ed d assembled with state-of-the-
The single and three-phase smart meters shall be design an
art microprocessor components to perform without any metrological degradation over a wide
dynamic current range under harsh operating conditions.

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. h be recorded both as printed numbers and barcod
The meter's unique serial number s aII . . e,
. and available for readout via the optical port. It rn
and also recorded in permanent memory, . IJst
. d I t the serial number. The barcode and the internal memory
be impossible to change or e e e s
. . t f 14 digits the first 4 digits shall present the meter code V./ilh
serial number sha11 consis o
. "f
leading zeroes I necessary, and the next 1 o digits shall present the unique serial nurnber
where the first two digits present the manufacture year. These 8 digits shall form also the serial
number imprint for visual reception. The figures of the imprinted serial number shall be of at

least 4 mm height and 2 mm width.

The meter shall maintain accuracy throughout its useful life. These energy meters shall be
microprocessor-based, high-precision meters with accuracy class 1 over its lifespan of is
years.

Each meter shall have a permanent, clear and unique identification code provided by the DSQ
and shall be marked permanently on the front and also on the non-volatile memory.
The meter shall be capable of displaying the energy readings without the need for multiplying
factors. These readings shall be stored for at least 3 billing periods. The billing period shall be
programmable to a minimum value of one month and for energy and maximum demand.
Meter calibration should be kept during its lifetime and there should be no need for re-
calibration.
Meter should be protected against Electromagnetic Compatibility (EMC) .
The meter shall enable remote synchronization of time:

o After installation - upon initiation of connection with the concentrator


o Upon request, '
o On a regular basis- period predefined by pcs (from one day to one month).

6.2.3.2. Meter design


The meter shall be DIN or A Base type.

The meter shall have state-of-the-art surface mount t h


ec no I ogy (SMT) components.
The cover shall be made of plastic and fitted in such h .
are acces "bl I ft . a way t at the internal parts of the meter
s1 eon ya er breaking the meter cover seals.
The meter terminal block shall be Bakelite or oth . .
IEC 62052-11. er material that meets the requirements in

The material for the terminal block mete


r cover and base h II b V
stabilized, passing a glow wire test at ' s a e flame-retardant and U
960.C.
The terminal block may be integral with th
e meter base
Components with critical content mate . I ( .
na s mercury d
avoided. A simply separation into d'ff ca m1um, cobalt etc.) Should be
I erent fractions fo d'
P astlcs) in a recycling process at th r tsposal (no metal parts molded in
e end of the meter lif .
The meters shall have bi-metallic (val'd f et1me should be possible.
I
1 bl or copper and 1
stn a e for termination of current and . a 1Jminum cables) conducting terminals
inne d' potential leads Th
r iameter: . e terminals shall have a minimum

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EIP llT
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~,~~R~:::u~irem~_en
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,Ji ~n
~ A2 t ..
o For single phaseA2 mete~: ~1~1mum_ inner diameter of 7 mm
o For three phase me er. minimum inner diameter of 11 mm

Ttie rnan ner of fixing the conductors to the terminals shall ensure adequate nd
ch tt,atlhefe is no risk of them coming loose or hear a durable
contac su . . mg up unduly. Two nickel- lat
1NS shall be provided in each current terminal for eff r I P ed
!)(3SS s . ec ive Y clam ping the external
reads with thimbles. Each clamping screw shall engage at least 3th read s m . the terminals The
e s of the screws shall be such as not to pierce the conductor p ressure strips . of copper

(
nd ol10 pure copper) that is nickel or tin-plated shall be fitted in the termmal
. holes to reduce
g
99 chances
the of the leads coming loose or heating up in the terminal block.
, ,,., . 1 cover shall
,,_,, terminal cover shall be sealed independently of the meter cover The termma
Tenclose the actual terminals, the conductor fixing screws, the external conductors, and the~

insulation. whereby no part of the meter or cables shall be accessible from the front of the

meter.
, The fixing screws used on the terminal cover for fixing and sealing shall be retained in the

terminal cover.
, The terminal block. terminal cover, and meter case shall ensure safety against the propagation
of fire or thermal overload of live parts coming into contact with them.
, The meter shall be capable of being sealed in accordance with regulations in Pakistan.

6.2.3.3. Metrology
Each smart meter shall measure the following values:

Single.Phase:
o Active Energy: according to IEC 62053-21 the meter shall be active energy (kWh)

o metering Class 1 . according to IEC 62053-23 the meter shall be reactive


Reactive Energy: . energy (kVAr)

metering Class 2.
o Active Power: kW.
o Active Energy Import and Export (+kWh and-kWh)
o Reactive Energy Import and Export (+kVArh and -kVArh)

Three-Phase:
ActiveClass: accordingto 1EC 62053-21 the meter shall be actiVe energy metering
O
Class 1 nergy meterin9
Reactiv~ Class: according to IEC 62053-23 the meter shall be active e
O
Class 2.
O Active Power: kW.
O Active Energy Import and Export (+kWh and -kWh)
O Reactive Power. kVAr. h
O Reactive Energy Import and Export: (+kVArh_and -kVAr ).
0 4-0uadrant metering (+Re, -Rc, +Ri, and-R1) ..
O Instant value of voltage and current.

6.2.3.4. Electrical

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f Phases: 1 +N Single Rate
Single.Phase: Num b er o
. I (Maximum) Current: 5(40)A
o Nomina
Nominal Voltage: 230
v C de of P a k"istan, the
dng to the Distribution o
o (fn) 50 Hz (accor , )
O Nominal Frequency . er system is 50 Hz
nominal frequency of national pow . allowed variations of 2%
o Extended o~rat!ng frequency ra~~nected: s 2W/ SVA. . . .
O Voltage circuit with power supply c ltage value for direct connection rs 230V
o Nominal Voltage: standard reference I viperation should be from 70% to 120% of
Meter input voltage range for norma
nominal voltage.
Three-Phase: Number of Phases: 3+N Single Rate

O
Nominal (Maximum) Current: 10(100)A
O Nominal Voltage: 3 x 230/400 ~~% t the Distribution Code of Pakistan, the nominal
O Nominal Frequency (fn): accor ing ? Hz
frequency of national power system is 50 . . of 201c
o Extended.o~rat!ng frequency rang~n:::dsv~:ti~!.per phoase
o Voltage circuit With power supply co It value for direct connection is 440V
o Nominal Voltage: standard reference vo aget. hould be from 70% to 120% of
Meter input voltage range for normal opera ion s
nominal voltage.
Current circuit at basic current lb: s 4VA
Short time over current:~ 301 max according to IEC for 0.01 sec.
Starting current: 0.4% In (IEC 62052-11 ).

6.2.3.5. Environmental
Temperature range according to the IEC 62052-11 for the smart meters should be:

O Limit range for operation for outside of premises: -25c to + 70c


o Limit range for storage and transport: -25c to +80c
o Operation and storage and transport of the meter at the extremes of this temperature
range should only be for a maximum of 6h.
Relative humidity: according to the IEC 62052-11 the meter shall be designed to withstand the
following climatic conditions:

o Annual mean: 85%


o 60 days spread in a natural manner over a year: 95%
o Occasionally on other days: 75%
Protection class: As a minimum the casing shall ensure the degree of protection of IP51
according to UNE/EN 60529.

6.2.3.6. Mechanical

Display: The meter shall have an LCD display, comprising 8 segments and including 2
decimals. The meter display shall be LCD with good contrast and wide viewing angle for easy
meter readout. The display image area shall be easily readable from a distance of
approximately 1 meter. It should have a wide operating temperature range (industrial grade)
and a lifetime of at least 15 years. The display shall have a digits for the cumulative enerQY,
PP~roc:urem:a;;;;;;en;t~oirrr~P~roductsodu~and~Servi~~-c:es;;-~~~~~~~~~~~~~~~~~~-:-:--
Bidding Ooc;unent for
ADS-PDEIP 11-Tranctte1-AMI Project IESCO pactcage 1

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~ule of Requirements

~ 641
. d'git height of 7.5-10 mm. The cumulative readout sh II
with I a be of whole kWh
. zeros. and shall be the default display at meter po only, including
1ead1ng wer up. Every num
iectronic display shall be able to show all the numbers f encal element of
an e rorn zero to nine.
General requirements:

Data displayed shall be programmable;


O
O
Auto scrolling sh.all be us~d for changing displayed data
O
Displayed data time duration shall be programmable; '
O
Displayed data programmable parameters should be ind r
Energy Data; es med configuration file;
O
O
Total kWh tariff;
O
Peak Demand KW;
O
Current tariff number;
O Quadrant indication;
O The status of switch;
O Monthly value accompanied by its respective date and time;
O Displayed formats: kWh shall have a 6 digits display
O Date &Time: DD/MM/YY 24 h; '
O Phases existence/non existence;
o Phases sequence order; (3ph only)
o Negative consumption flag (the flag shall be extinguished after reading)
o Failure indication and code (if any); '
o Tamper.
Verification LED: the meter shall be equipped with a test output device that is accessible
from the front in the form of a flashing LED in proportion to the meter constant to test accuracy
of the meter on site.
Clock and Calendar: The microprocessor-based meter shall have a built-in clock and
calendar having an accuracy of at least 0.5 seconds per day in accordance with IEC 62052-
21 / 62054-21, without the assistance of an external time-synchronizing pulse. The date and
time shall be displayed regularly in normal mode and on demand. The clock shall be
synchronized by time signals received through the local or remote communication interface
and upon national standard.
Sealed terminal cover: according to the Distribution Code the whole metering system must
be sealed to prevent illegal accesses. The cover shall be made of plastic and fitted in such
way that the internal parts of the meter are accessible only after breaking the meter cover
seals.
Meter cover seals: At least one visible seal must be provided in such a way that the internal
Parts of the meter are accessible only after breaking the seal(s).
Meter terminal seals: At least one visible seal must be provided and no access to the
terminals shall be possible without breaking the seal(s) of the terminal cover(s).

s.231 o1mensions
and layout
s
ingl~phase meter:

O
. aced inside the current meter
Smart meter dimensions shall be such that it can be pl
Premise.
~ ~et weight ofa smart meter shall be up to 1kg. . ding to the DIN 438571
~ Its preferable that the installation A Base triangle is accor SeMceS
Ooc;;ent for p,ocu,ement tA IT ProdUdS and
.. ''PU.TranChe1 ..AMI D,-: ... _. ,,.,...""_ .... __, _ -- ..

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Three-phase meter:
art meter dimensions shall be such that it can be placed inside the current
o Sm . rneter
~:i:'.!fghtof a smart meter shall be up to ~ .Skg. . .
0
o It's preferable that the installation A Base triangle rs according to the DIN 43857.3.

6.2.3.8. Connection diagram and terminal markings


The wiring diagram for 1ph meter shall be as: LNNL
The wiring diagram for 3ph meter shall be as: L 1 L 1 L2L2L3L3 NN

Each meter shall be clearly marked with the connection diagram, preferably shall be placed
on the meter or cover of the terminal strap of the meter.

6.2.3.9. Battery
The meter shall also be provided with non-replaceable lithium battery as a Real Time Clock
backup. To comply with battery operation life-time, the Supercapacitor implementation is
optionally allowed.
Maintain clock and calendar and anti-tampering features of the meters. Battery charge
condition (meter should indicate the battery status and display it on LCD 6 month before
complete discharge also battery status should be readable by meter read).
Battery must be operational for the meter lifetime considering daily power outages of 8 hours
and considering an environment with multiple load shedding.

6.2.3.10. Name plate and Marking

Meters shall be provided with nameplate clearly visible and effectively secured against
removal. Indelibly and distinctly marked with all essential particulars as per relevant standards
along with the following:

o Manufacturer's name
o Type designation
o Number of phases and wires
o Serial number
o Month and Year of manufacture
o Unit of measurement
o Reference voltage ,frequency
o Ref. Temperature if different from 27 deg. C
o Rated basic and maximum Current
o Meter constant (imp/kWh)
o Class index of meter
o "Property of XXX (to be given by the client)
o Purchase Order No. & date
o Guarantee period.
o Rated frequency
o Sign of double square
o Country of manufacture.

The following shall be printed in bar code on the meter nameplate:

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ADB-PDEIP 11-Tranche1-AMI Project !ESCO pac1<s9e

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scne<1ule of Requifements

~
Manufacturer's code No.(given by the client)
O
O
Meter Sr. No.
XXX Property (to be given by the client)
~ Month/Year of manufacture.

11. Tamper and fraud monitoring and Protection


6_2.3_

Incoming Neutral is disconnected and outgoing neutral is connected to earth. Load


3
is also connected to earth. I
4 Neutral at incoming and outgoing points disconnected and the load is connected
between phase & earth.

Neutral connected on incoming side but connected to earth via resistor on outgoing I
5
side. Load is connected solidly to ground.

6 Phase & neutral interchanged at incoming and load is connected to earth.

7 Shorting is provided on current coil terminals.

8 Information on power failure.

Table 6 Condition of tampering in the meter

Each event registered by the meters shall be described by the following attributes:
Date and time of occurrence;
Code of event;
The meter shall enable configuring the mode of message transfer for events registered by the
meter. Minimum two modes of message transfer shall be available: automatic and in sessions.
In case, an unauthorized person opens the meter (cover-base), tamper event shall be logged
in the memory and meter's disconnection switch shall be permanently disconnected and meter
shall be permanently disabled. Meter shall log the event into memory as 'meter open' with
date & time stamp. "tamper" flag of the meter shall be triggered during the above-mentioned
events.

The bidder shall propose the methodology for the meter to detect unauthorized access on the
field.

623,12.
Immunity against external influencing signals
Magnetic Field:

~
--"'"!IClo<unent for
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~8.pDEIP11
Tranche1-AMI Project IESCO Package 1

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l
. e of any external influencing signals in line With
Meter shall record accurate energy in cas . . IEc
h . h lue of magnetic field and in case of ai..-
62053-21. Meter shall be immune to any ,g va . ur1ornia,
h II rf rm as per the following features:
magnetic field as defined below meter s a pe o

O Meter shall log the event in its memory as MAGNET TAMPER" with date and llrtte
stamp. .
O Meter shall show "TAMPER" in the disp 1ay.

Abnormal Magnetic field is defined as below

O Continuous DC magnetic induction: 0.7 Tesla 5% (Value of the magneto motive


force to be applied shall be generally 17500 ats . .
O AC magnetic induction: o.5 m tesla (if produced with circular metal core with square
cross section 2800 AT)/ 0.2 Tesla 5% ( if produced with 14 SWG 25.000 AT a,
cored magnet)

Electrostatic Discharge (ESD):


Meter shall be immune up to 8 kV and shall record accurate energy as per IEC 62053-21. Meter
shall log the event into memory as 'HV TAMPER' with date & time stamp for any ESD greater than
8 kV. However, in case of continuous ESD application greater than 8 KV, meter shall trip to avoid
any possible damage to its internal circuits, memory and overall functionality. ESD greater than a
kV shall produce alarm and report before restoration.

6.2.3.13. O.C. Immunity

The meter shall not saturate on passage of direct current. which can cause the meter either to stop
recording/ record inaccurately. DC injection shall be tested both in phase and neutral. Measurement
by meter shall not get influenced by injection of Chopped signal/ DC signal/ DC pulse of low frequency.
Meter shall log the event into memory as 'DC Injection' with date & time stamp and shall show oc
TAMPER 'in the display.

6.2.3.14. Integrated Disconnecter Switch

The meter shall contain an Integrated breaker. with configurable power limit for disconnection
due to the over load.

When consumed power exceed the contracted power limit, the breaker shall automatically
disconnect. The time duration to measure and allow the overload before automatic
disconnection shall be configurable in the meter.

The breaker status (connected/disconnected) shall be indicated and visible at all the time on
the meter display.

After automatic disconnection due to excess of the load, the switch shall be automatically re
connected after a predefined lime duration, configurable in the meter. The number of a1iowable
automatic reconnections due to over load disconnection in a short period of time shall also be
configurable. to limit the consecutive disconnection and reconnections. The automatic

i>r;:;;;;;;:;;;:~:.;:-o::::;.::;::-:::;.;:::==:-~~~~~~~~~~~~~~~~~~"77:.---
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ADB-PDEIP llTranche1-AMI Project IESCO Pack8991

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a

ui(etnel'IIS 6-15
,~ofRecl . .
Alf-..,. d re shall be compatible with procedure explained in section-4 3 4 1 f th'
SI"/ oectiOll pr()Ce U . . . 0 IS

red""
,...n.1111ent. son of the switch shall not be allowed at the meter
ov- al disconnec i .
,nanu ad disconnection, the switch shall be operated (both close and )
, 1118 to over I o open ,
n a<fditiOn . t rtace SW or programmable) or via remote communication commands In
I . 1ocal 1n e .
iocallY ('118 . rmediate reconnection state shall be carried out as indicated in Section-
and ,nte
tt,1s cases,
4,3.2.2. t functionality is activated in the meter, the breaker disconnection shall be
, wr,en pre-::e:consumption limit (kwh). In this case, when limited is exhausted, the meter
prograrnrn t the breaker by trigger an immediate local script in the meter. The
dsc0nnec
1
stia11 (following the provisions in Section-4.3.2.2) in this case shall not be allowed till
reconnection
non
I
limit upgrade by the system.
wconsurnP
ne . t d breaker shall meet the general meter and load control requirements (IEC
The ,ntegra e
d 21) as well as particular time switch requirements (IEC 62054-21). The
52052-11 an
eaker shall meet the following electrical requirements:
integraled br
For single-phase:
Reference Current (In): 40A
: Maximum Switching Current: 2xln
Maximum overload current: 1 OOA

For three-phase:

Reference Current (In): 1 OOA


Maximum Switching Current: 120A
, Maximum overload current: 140A

6.2.3.15. Testing and inspection


Testing of the meters shall be performed according to the relevant IEC standards and related to
Pakistan and or the Client Measurement Technical Documents as a minimum requirement. All
oomponents shall also be type tested as per the relevant standards.
Type test
The meter shall be fully type-tested by a laboratory accredited by ILAC and accepted by the client
in Pakistan. The provider must submit the following protocols conducted as per the details
llrOVided in the correspondent Schedule:

Verification of Electrical Performance according to IEC standards (IEC 62053/EN


O

50470); '
~ ~~ca~on of IP Protection according to IEC standard (IEC 60068);
O
Ver~ca~on of cover Transparency, according to ISO standard;
O
c:!icatt~n of resistance to fire, according to IEC standard ( IEC 60695);
O
As ,cation of the materials used for the construction;
An ilust.... sembly of equipment and complementary elements.
i::--... 11cs11ve list of the
~~ type tests is enclosed in ANNEX-0.
~~--nent~----~~~~~~~~~~~~~-:-;-:-;:-;::=-;.-:=:~=:::~
-""'OEJP llTia Procurement of IT Products and Services
ncfie1AMJ Project IESCO Package 1
......
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d performed at the time of contract
re not alrea Y a,,,-ar1
he meter models a . presence of Employer's representa~
tYt>e tests of t rfOrrnance tn ~,
In case the . the type test pe contractor's costs. The Contractor '
I er may require . are at the a~
the Emp oy nts and performing .bility for attending and witnessing
0I
The testing arrangeme . ive the possi . . tti.~
I yer advance in time. to g f representative(s) witnessing the TYPe lk,.
inform the Emp o the traveling costs o ~"Ill

tests. The Employer shall cover

Routine FAT Test . The Factory Acceptance Tests may be ~


d t>efore delivery
Each meter shall be routine teste . t s nominated by the Employer. Before a
. nee of Two mspec or . . . . . f
out by the Contractor m prese dvance ,n time. to give the poss,b,lity lt:t
. form the Employer a
shipmP.nt, the Contractor shall in t. e list of the Routine Tests is encloseo III
t An illustra 1v
attending and witnessing of the tes s.
ANNEX-0. Tests to be included:

O Test on limits of error;


O Test of starting current;
O Test of no load condition.
O Insulation Resistance Test
Acceptance Test .
. th ame as the routine test. after delivery, and shall be
The acceptance tests shall compnse e s
\ected samples. The sample shall be picked up at
carried out by Employer on randomIY se
discretion of the Employer. and according to \EC 62058-11 and -31.

6.2.4. T echnica\ requirements. Meters BCD

6.2.4.1. General requirements


The three-phase smart meter shall be designed and assembled with state-of-the-art
microprocessor components to perform without any metrological degradation over a wide
dynamic current range under harsh operating conditions.

Each meter shall have a permanent, clear and unique serial number provided by the OSO and
shall be shall be recorded both as printed numbers and barcode. Also recorded in permanent
memory, and available for readout via the optical port. It must be impossible to change or
. . h II consist
delete the senal number. The barcode and the internal memory's serial numbers a
of 14 digits: the first 4 digits shall present the meter code with leading zeroes if necessary and
the next 10 digits shall present the unique serial number where the first two digits present tt,e
manufacture year. These 8 digits shall form also the serial number imprint for visual reception.
The figures of the imprinted serial number shall be of at \east 4 mm height and 2 mm width.
The meter shall maintain accuracy throughout its useful life. These energy meters shall be
microprocessor-based, high-precision meters with accuracy class 0.5 for CT and PT operated
and class 1 for CT operated meters, over their lifespan of 15 years.

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ule rJ Requirements
~ ~7
~ shall be capable of displaying the energy readings both .
TllB meter . with and without the need
pl ng factors. The Mult1plymg Factor should be Progr
for multi y, . . ammable both internal and
nd also capable of displaying the energy readings. These di
etterna I a . . . . rea ings shall be stored
t billing penods. The billing period shall be programmabl ..
tor at Jeas 3 . e to a minimum value of
th and for energy and maximum demand.
~mon
libration should be kept during its lifetime and there sho Id be
Meter ca u no need for re-
calibration.
Meter should be protected against Electromagnetic Compatibility (EMC).
The meter shall enable remote synchronization of time:

O
After installation - upon initiation of connection with the concentrator,
O
upon request.
O
On a regular basis - period predefined by pcs (from one day to one month).
The meter shall have at least one digital output relay to be connected to external elements
(whieh are not part of this contract). The relay shall be single pole (2 terminals) with Normally-
CJosed (Type B) contacts. The operation of the relay shall be programmable by event triggered
internally in the meter, as well as control via remote commands.

6.2.4.2. Meter design


The meter shall be A Base type triangle according to DIN 43857-3.
The meter shall have state-of-the-art surface mount technology (SMT) components.
The cover shall be made of plastic and fitted in such a way that the internal parts of the meter
are accessible only after breaking the meter cover seals.
, The meter terminal block shall be Bakelite or other material that meets the requirements in
IEC 62052-11.
The material for the terminal block, meter cover, and base shall be flame-retardant and UV-
stabilized, passing a glow wire test at 960C.
The terminal block may be integral with the meter base.
Components with critical content materials (mercury, cadmium, cobalt etc.) Should be
avoided. A simply separation into different fractions for disposal (no metal parts molded in
plastics) in a recycling process at the end of the meter lifetime should be possible.
The meters shall have conducting terminals suitable for termination of current and potential
leads. The terminals shall have a minimum inner diameter of 5 mm.
The manner of fixing the conductors to the terminals shall ensure adequate and durable
contact such that there is no risk of them coming loose or heating up unduly. Two nickel-plated
brass screws shall be provided in each current terminal for effectively clamping the external
leads with thimbles. Each clamping screw shall engage at least 3 threads in the terminals. The
~s of the screws shall be such as not to pierce the conductor. Pressure strips of copper that
IS nicket or tin-plated shall be fitted in the terminal holes to reduce the chances of the leads
corning loose or heating up in the terminal block.

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Section VI - Sc.,.... , I
~~------------.::.::.:=u.eCI~
6-SS ~'='
~
...

The terminal cover shall be sealed independently of the meter cover. The terminal Cov
als the conductor fixing screws, the external conduct er ~\J
enclose the actuaI termm , . ors, a~ ~
. . b rt of the meter or cables shall be accessible from th f ~~
insulation, where Y no pa e rant 01 ~
meter.
The fixing screws used on the terminal cover for fixing and sealing shall be retained.
Ill~~
terminal cover.
The terminal block, terminal cover, and met~r ~se shall ensu~e safety against the propag.,~
of fire or thermal overload of live parts coming mto contact with them.
The meter shall be capable of being sealed in accordance with regulations in Pakistan.

6.2.4.3. Metrology
Each smart meter shall measure the following values;

Active Class: according to \EC 6205322 the meter shall be active energy metering Classo.s,
for CT and PT operated meters and Class 1 for CT operated meters.
Reactive Class: according to lEC 62053-24 static metersfor reactive energy shall be dass 1.
Active Power: kW .
Active Eneray Import and Export (+kWh and-kWh)
Reactive Power: kVAr.
Reactive Energy Import and Export: (+kVArh and -kVArh) .
4-Quadrant metering (+Re, -Rc, +Ri, and-Ri) .
Instant value of voltage and current.

6.2.4.4. Electrical
Number of Phases: 3+N, 4 wire.
Reference Voltage range: Nominal voltage of 3x63.5/110V for CT and PT operated meters
and 3x230/400V for CT operated meters. Meter input voltage range for normal opera!ioll
should be from 70% to 120% of nominal voltage.
Voltage circuit with power supply connected: s 2W/5VA per phase
Nominal (Maximum) Current: 5(10)A .
Maximum Voltage: 480V (max. 6 hours) .
Nominal Frequency (fn): 50 HZ (according to the Distribution Code of Pakistan, the nominal
frequency of national power system is 50 Hz).
Current circuit at basic current lb: s 4VA.
Short time over current: .!: 20 lmax according to IEC for O.Q1 sec .
Starting current: 0.2% In (IEC 62052-11) .
hall not
If a voltage of up to 415V rms Is applied between the phase and neutral, the meter 5
emoved
be damaged, and continue to operate properly when the over-voltage condition is r

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ol Requ,rements
_..,.,.~
~ ronmental
4 5. Env1
6.2 according to the IEC 62052-11 for the smart meters should be:
.-ature range
fefTll"' ~
. e for operation for outs,id e of premises:
-25c to +80oc
O
um,t range for storage and transport: -25c to +80c
O
umit r~ngn and storage and transport of the meter at the extremes of this temperature
operat10 . f 6h
o range should only be for a maximum o .
"d"ty according to the IEC 62052-11 the meter shall be designed to withstand
~,1ativ hum . .. .
ng climatic cond1t1ons.
tf,e follOWI

Annual mean: 85%


0 days spread in a natural ma~ner over a year: 95%
60
~ occasionally on other days: 75 Vo
. n class As a minimum the casing shall ensure the degree of protection of IP51
protect10
according to UNE/EN 60529.

6.2.4.6. Mechanical
, Display: The meter shall have an LCD display, comprising 8 segments and including 2
decimals. The meter display shall be LCD with good contrast and wide viewing angle for easy
meter readout. The display image area shall be easily readable from a distance of
approximately 1 meter. It should have a wide operating temperature range (industrial grade)
and a lifetime of at least 15 years. The display shall have 8 digits for the cumulative energy.
with digit height of 7.5-10 mm. The cumulative readout shall be of whole kWh only, including
leading zeros, and shall be the default display at meter power up. Every numerical element of
an electronic display shall be able to show all the numbers from zero to nine.
General requirements:

o Data displayed shall be programmable;


o Auto scrolling shall be used for changing displayed data:
o Displayed data time duration shall be programmable;
o Displayed data programmable parameters should be in destined configuration file;
o Energy Data;
o Total kWh tariff;
o Peak Demand 'r<N'/;
o Current tariff number;
O Quadrant indication
O The status of relay; '
O
M_onthly value accompanied by its respective date and time;
O
Displayed formats: kWh shall have 8 digits display;
O
Date &Time: DD/MM/YY 24 h:
o Phases existence/non-existence
'
O
Phases sequence order '
FNeg.1 a tiive ~nsumptlon flag' (the flag shall be extinguished after reading):
O
O
ai ure indication and code (if any):
o Tamper.
' VttificatJ
fr on LED: the meter shall be equipped with a test output device that is accessible
orn
of the
the front th e form of a flashing LED in proportion to the meter constant to test accuracy
m
meter on site.

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Section VJ - Scheoufe
Of ReqUi
~

Clock and Calendar: The microprocessor-based meter shall have a built-in cl


d . OCka
calendar having an accuracy of at least 0.5 seconds per ay in accordance With IEc lld
ti h . . s2os2
21 I 62054-21 without the assistance of an externa I ime-sync roruzmq pulse Th
' . . e date a
time shall be displayed regularly in normal mode and on demand. The clock lld
sha11 be
synchronized by time signals received through the local or remote communication .
intertace
and upon national standard.
Sealed terminal cover: according to the Distribution Code the whole metering syst
. ern rnus1
be sealed to prevent illegal accesses. The cover shall be made of plastic and fitted .
Ill SIJC!l
way that the internal parts of the meter are accessible only after breaking the mete
r COver
seals.
Meter cover seals: At least one visible seal must be provided in such a way that the internai
parts of the meter are accessible only after breaking the seal(s).
Meter terminal seals: At least one visible seal must be provided and no access to the
terminals shall be possible without breaking the seal(s) of the terminal cover(s).

6.2.4.7. Dimensions and layout

Smart meter dimensions shall be such that it can be placed inside the current meter premise .
Net weight of a smart meter shall be up to 1.Skg .
It's preferable that the installat.ion is A Base Triangle according to DIN 43857-3

6.2.4.8. Connection diagram and terminal markings

The wiring diagram shall be as L 1 L 1 L2L2L3L3 NN RR (R for external relay inpul/output)


Each meter shall be clearly marked with the connection diagram, preferably shall be placed
on the meter or cover of the terminal strap of the meter.

6.2.4.9. Battery

The meter shall also be provided with non-replaceable lithium battery as a Real-Time Clock
'backup. To comply with battery operation life-time, the Supercapacitor implementation is
optionally allowed.
Maintain clock and calendar and anti-tampering features of the meters. Battery c11arge
condition (meter should indicate the battery status and display it on LCD 6 month befo<e
complete discharge also battery status should be readable by meter read).
Battery must be operational for the meter lifetime considering daily power outages of 8 hours
and considering an environment with multiple load shedding procedures.

6.2.4.10. Name plate and Marking

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~~R~~u~~em:=en~~:...-~~~~~~~~~~~~~~~~~~~~~~

~ provided with nameplate clearly visible and ff . ~91


t.teters s e ectrvely secured .
, delibly and distinctly marked with all essential partic I against
retlloval. 1 n . . u ars as per relevant standards
imited to the following.
t,1Jt not l
Manufacturer'~ name
O
Type designation
O
Number of phases and wires
o Serial number
O
Month and Year of manufacture
O
Unit of measurement
O
Reference voltage. frequency
O
Ref. Temperature if different from 27 deg. C
~ Rated basic and maximum Current
Meter constant (imp/kWh)
O
Class index of meter
~ property of XXX (to be given by the client)
O
Purchase Order No. & date
O
Guarantee period.
O Rated frequency
O
Sign of double square
O
Country of manufacture.
, The following shall be printed in bar code on the meter nameplate:

O Manufacturer's code No. (given by the client)


o Meter Sr. No.
O XXX Property (to be given by the client)
O MonthlYear of manufacture.

6.2.4.11. Tam per and fraud monitoring and Protection


L!e'.er shall record as per relevant standard/accuracy class under any abnormal condition as below.

2
S.No

,
Condition of Tampering
-
Interchanging of incoming & outgoing wires at meter terminals.

Interchanging of phase & neutral terminals.


-
3 Incoming Neutral is disconnected and outgoing neutral is connected to earth. load is
also connected to earth.
-4
Neutral at incoming and outgoing points disconnected and the load is connected between
:---.._
phase & earth.
5
Neutral connected on incoming side but connected to earth via resistor on outgoing side.
Load
:--__ ~ is connected solidly to ground.
6
........__
~ase & neutral interchanged at incoming and load is connected to earth .
1
Shorti .
.......__ ,___ .
ng is provided on current coil terminals .
a
........__ Inform lion on power failure .
a

~
._. ...._ ~ fcJr ---------::==:=::;;-;fflProd~~
f>roCUrel11enlof IT f>n)dud5 and $eMOIIS
-....,~11-T~
lldlel-AMI Project IESCO Package 1

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~
~~~~~~~~~~~~~~~~~~~-Secti~o_n~~--~s~~
&90 ~
~..ule Of~~ 1
Clock and Calendar: The microprocessor-based meter shall have a built-in Cl

calendar having an accuracy of at least 0.5 seconds per day in accordance With IE~ a~
If h C 6'.ln.
21 / 62054-21, without the assistance of an externa ,me-sync romzing PUise. The d- '~i.
time shall be displayed regularly in normal mode and on demand. The Clock s: ar~
synchronized by time signals received through the local or remote communicatio . I~
n inte11
and upon national standard. ~

Sealed terminal cover: according to the Distribution Code the whole metering SYStern
be sealed to prevent illegal accesses. The cover shall be made of plastic and fitt,,.. . ~
"" II) SIJd\
way that the internal parts of the meter are accessible only after breaking the rn I
e er to,e
seals.
Meter cover seals: At least one visible seal must be provided in such a way that the interna,
parts of the meter are accessible only after breaking the seal(s).
Meter terminal seals: At least one visible seal must be provided and no access to lhe
terminals shall be possible without breaking the seal(s) of the terminal cover(s).

6.2.4.7. Dimensions and layout

Smart meter dimensions shall be such that it can be placed inside the current meter premise.
Net weight of a smart meter shall be up lo 1.Skg .
It's preferable that the installation is A Base Triangle according to DIN 43857-3

6.2.4.8. Connection diagram and terminal markings


The wiring diagram shall be as L 1 L1 L2L2L3L3 NN RR (R for external relay inpuVoutput)
Each meter shall be clearly marked with the connection diagram, preferably shall be placed
on the meter or cover of the terminal strap of the meter.

6.2.4.9. Battery

The meter shall also be provided with non-replaceable lithium battery as a Real-Time Cloek
backup. To comply with battery operation life-time, the Supercapacitor implementation is
optionally allowed.
Maintain clock and calendar and anti-tampering features of the meters. Battery charge
condition (meter should indicate the battery status and display it on LCD 6 month t>efOle
complete discharge also battery status should be readable by meter read).
f 8 h0Uf5
Battery must be operational for the meter lifetime considering daily power outages O
and considering an environment with multiple load shedding procedures.

6.2.4.10. Name plate and Marking

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~e of Requirements &-91

~ .
be provided with nameplate clearly v1s1ble and effectively secured against
Meters shaII . .
Indelibly and distinctly marked with all essential particulars as per relevant standards
removal.
mited to the following:
bOI not lI
0 M anufacturer's. name
Type des1gnat1on .
~ Number of phases and wires
Serial number
~ Month and Year of manufacture
O
unit of measurement
Reference voltage. frequency
~ Ref. Temperature if different from 27 deg. C
Rated basic and maximum Current
O
O
Meter constant (imp/kWh)
O
Class index of meter
0
property of XXX (to be given by the client)
O
Purchase Order No. & date
O Guarantee period.
O Rated frequency
O Sign of double square
O Country of manufacture.
The following shall be printed m bar code on the meter nameplate:

O Manufacturer's code No. (given by the client)


o Meter Sr. No.
O XXX Property (to be given by the client)
o Month/Year of manufacture.

6.2.4.11. Tamper and fraud monitoring and Protection

Meter shall record as per relevant standard/accuracy class under any abnormal condition as below.

S.No ~: CondruonofTampering ~
, Interchanging of incoming & outgoing wires at meter terminals.

2 Interchanging of phase & neutral terminals.

3 Incoming Neutral is disconnected and outgoing neutral is connected to earth. Load is


also connected to earth.
4
Neutral at incoming and outgoing points disconnected and the load is connected between

-s Phase & earth.

Neutral connected on incoming side but connected to earth via resistor on outgoing side.
- 6
load is connected solidly to ground.

r--- Phase & neutral interchanged at incoming and load is connected to earth.
7
Shorting is provided
on current coil terminals.
r---
a
Information on power failure.

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S.No Condition of Tampering

9
Disconnection of CT's IP.T's wires by Tampering I opening Meter case or panel.

10 Installation of remote control device on CT's/ PT's wires to control circuits by ta~
the meter case.

Making the CT's /PT's connections mismatching by opening


. It ampenng
. Meter case
- or
11

12
panel.

Alarm generation in case of meter malfunction, internal error and display error. --
Table 7 Condition of tampering in the meter

Each event registered by the meters shall be described by the following attributes:

Date and time of occurrence;


Code of event;
The meter shall enable configuring the mode of message transfer for events registered by the
meter. Minimum two modes of message transfer shall be available: automatic and in sessions.
In case, an unauthorized person opens the meter (cover-base), tamper event shall be logged
in the memory with date & time stamp. "TAMPER" flag of the meter shall be triggered DURING
the above-mentioned events.
The bidder shall propose the methodology for the meter to detect unauthorized access on the
field.

6.2.4.12. Immunity against external influencing signals

Magnetic Field:
Meter shall record accurate energy in case of any external influencing signals in line with IEC
62053-21. Meter shall be immune to any high value of magnetic field and in case of abnormal
magnetic field as defined below meter shall perform as per the following features:

o Meter shall log the event in its memory as MAGNET TAMPER" with date and time
stamp.
o Meter shall show "TAMPER" in the display.
Abnormal Magnetic field is defined as below

o Continuous DC magnetic induction: 0.7 Tesla 5% (Value of the magneto motiVe


force to be applied shall be generally 17500 ats
o AC magnetic Induction: 0.5 mtesla (if produced with circular metal core with squar~
cross section 2800 AT) I 0.2 Tesla 5% (if produced with 14 SWG 25,000 AT a,r
cored magnet)
Electrostatic Discharge (ESD):
Meter shall be immune up to 8 kV and shall record accurate energy as per IEC 62053-21. Meter
shall log the event into memory as 'HV TAMP ER' with date & time stamp for any ESD greater than
8 kV. However, in case of continuous ESD application greater than a KV, meter shall trip to avoid

Procuremen1 of IT Products and Services Bidding oocumenl for


1
ADBPDEIP 11-Tranche1-AMI Project !ESCO Pad<age

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~ of Requirements
. ,sci,
~ . . . 6-93
. damage to its internal circuits, memory and overall f .
p0ss1ble unctionality ESD
anY ocfuce alarm and report before restoration. greater than 8
kvs11a!1 P'

o.c. Immunity
s.2.4.1 3 . .
all not saturate on passage of direct current, which can ca .
~ meter sh d inaccurately. DC injection shall be tested both in ph use the meter either to stop
,,~ rt()! re<:O' . . . ase and neutral M
reeord' 11 ot get influenced by inJect,on of Chopped signal/ DC signal/ DC easurement
bYmetersh:;the event into memory as 'DC Injection' with date & time t pulse of low frequency.
er 5i,all ""3 . s amp and shall show oc
lole ER 'in the display.
rAMP
Testing and inspection
6_2.4_14.
restil9 of the meters shall be performed according to the relevant IEC standa d
. D . .
d
r s an related to
pa!(istan Measurement Technical ocuments as a minimum requirement. All components shall also
be type tested as per the relevant standards.

, Type test
The meter shall be fully type-tested by a laboratory accredited by ILAC and accepted by the
relevant authorities in Pakistan .. The provider must submit the following protocols conducted as
per the details provided in the correspondent Schedule:

o Verification of Electrical Performance, according to IEC standards; (IEC 62053/EN


50470)
o Verification of IP Protection according to IEC standard; (IEC 60068)
o Verification of cover Transparency, according to ISO standard;
o Verification of resistance to fire, according to IEC standard;( IEC 60695)
o Certification of the materials used for the construction;
o Assembly of equipment and complementary elements.
An illustrative list of the type tests is enclosed in ANNEX-D.
In case the type tests of the meter models are not already performed at the time of contract award. the
Employer may require the type test performance in presence of Employer's representative(s). The
testing arrangements and performing are at the Contractor's costs. The Contractor shall inform the
Employer advance in time, to give the possibility for attending and witnessing of the tests. The
Employer shall cover the traveling costs of representative(s) witnessing the Type tests.
Routine FAT Test
Each meter shall be routine tested before delivery. The Factory Acceptance Tests may be carried
out by the Contractor in presence of Two inspectors nominated by the Employer. Before any
shipment, the Contractor shall inform the Employer advance in time, to give the possibility for
attending and witnessing of the tests. An illustrative list of the Routine Tests is enclosed in ANNEX-
D. Tests to be included:

O
Test on limits of error
O
Test of starting curre~t
O
Test of no load conditi~n.
O
Insulation Resistance Test

Acceptance Test

~:----~~~~----;;-::~~~~
-'-Os. ~llleot for procurement of IT Products and SeMceS
POeJp II-Tran
Chel-AMJ Project IESCO Package 1

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Section VI - Schee I

~
The acceptance tests shall comprise the same as the routine tests. after delivery, arid s
carried out by Employer on randomly selected samples. The sample shall be . han be
Picked
discretion of the Employer, and according to IEC 62058-11 and -31. Up~

6.2.4.15. Communication Requirements


The BCD meters (installed at substations, at transformers together with DCU and at large .
expected to communicate directly with the HES. The communication to HES is via ext dients) are
using FO or xOSL at substations, and for transformers and large clients via 3G modems. ;~nal 'O\Jt~
shall have the same specifications as for communication modems of DCU, in Section-6 e fl10deriis
5
or xDSL modems. and in Section-6.5.2.5 for 3G modems. 2.4 for l=Q

~~;ocu,;;;;ement;;;;;~~~rriTPPtOducu~~and~~;;;;;~----------~--~--~------------~-.----
Biddmgoocument tor
ADePDEIP llTranche1AMI Projed IESCO Padtage 1

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6.3. Meter Boxes

6.3.1. Scope
manufacturing and testing of a Single and Three Phase E
This specification covers the design. t ace A The Box may contain one ( 1) to four (4) met neig-,
Meter Boxes made from Polycarbona e gr ers

6.3.2. Applicable Norms


. db th's specification shall conform to the requirements stated in latest eo :..n...
The equipment covere Y I f I t t t h ~~
of relevant IEC Standards and shall conform to the regulations o Ioca s a u ory aut ont1es

tEC 60529 Degrees of protection provided by enclosures;


IEC 62262 Degrees of protection by enclosures for electrical equipment against extemai

mechanical impacts (IK code):


1EC 85 Thermal evaluation and ctassflcauon of electrical msutauon.

IEC 707 Methods of test for the determination of the flamrnabthty of solid electrical insulating

materials when exposed to an igniting;

IEC 606952 Resistance to heat and fire:

\EC 60439-1 Double insulation:


\EC 947 Low voltage Circuit Breakers:
\SO 14782 Plastics - Determination of haze transparent materials

In case any conflict between standards and this specification, this specification shall govern.

6.3.3. Technical requirements


The electrical and mechanical characteristics, materials used, dimensions and other techrncal
specifications are detailed below.

6.3.3.1. Electrical characteristics


The following electrical characteristics shall apply:
o Dielectric strength up to 5kV;
o Rated voltage: 400V;
o Frequency: 50Hz:
o Type of connection: Single-phase system.

6.3.3.2. Materials

Base and co~e~ of met~r boxes are built in polycarbonate transparent grade A. with additives for UV
rays and a minimum thickness of minimum 3 mm. The material must be resistant to heat and fire. alSO
be setf~xtinguishing, according to standard \EC 707 and 60695-2-1,.

6.3.3.3. Mechanicals characteristics


The minimum mechanical characteristics shall be:
FP~r00Jt~;.,,;.en~1~:il"1Trii:Prod~uct;;;;s;,and;;jsS;er,~l~~~~~~~~~~~~~~~~~~-8-~-d-m_g_Oocu
1
AOB..POEIP 11-Tranche1-AMI ProJect IESCO Package

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f Requirements

.,
)'
,,.i,edtJle O
..,,:,,,

.e)(tinguishing: 960"C;
fr14S

, self operation: -20c to +80C;


Temperature . .
, act resistance: minimum IK9;
Grade of 1 mp
tectiOn: minimum IP54.
Grade pro . . .
. . Arrangements (maintaining the protection IP54)
venulat1on .

Dimensions
6.3.3.4.
. ize of box from inside shall be:
The minimum s
A1 and A2-1e Meters:
, F or

O For 1 Meter: Hei~ht (A) 308 mm, Wi~th (B) 213 mm, Depth (C) 140 mm.
O For 4 Meters: Height (A) 600 mm, Width (B) 420 mm, Depth (C) 140 mm.
, For A2 30: Height (A) 350 mm, Width (B) 300 mm, Depth (C) 180 mm.

, For Large Customers: Height (A) 600 mm, Width (B) 500 mm, Depth (C) 300 mm. {if the
box has a location for CTs. then additional room shall be made available).

, For Transformers: Height (A) 750 mm, Width (B) 600 mm, Depth (C) 300 mm.

The maximum size of the meter boxes, shall not exceed 20% higher for each dimension, per meter
type. In other words:
Max(A)=120% x A; Max(B)=120% x B; Max(C)=120% x C, where A, Band C per meter type are
the minimum Height, Width and Depth, as indicated in the list above.

6.3.3.5. Installation
The meter box for single-phase energy meters shall be installed overlapping or embedded in walls of
bul'idings and in single-phase secondary networks of distribution system with the following objectives:
' Host and facilitate the installation of 1, or 4 single phase meters, so that access to the
connections is unique to persons authorized by the distributor.
' Facilitate the meter reading, revisions to the installation and other worl< on installing generate
client requests and other commercial transactions between the customers.
The box for large customers and transformers, shall also contain the mounting arrangements for CT,
PT.and OCU d
evice installation.

6.3 3 6 F
ix,ngs and ironwork
f..ll $Ctews nut ed chrome or stainless
'teei. ' s, washers, hinges and other fittings used should be ga1 varuz

6.3.3.7 I
I.le! nlet1out1et arrangements
iet Box for .
1 x single-phase meter
The rne . . . twO holes in the bOttom of the
base \\ti~r bo~ for 1 single phase meter must be provi~ed Wll~ utlet duct or drop cables.
~ diameter of 20mm each that serve for the inlet an and ServiceS

'~!Ill for p~e(ll of IT P10duCtS


IP II-Tran
<:hel-AMI Project IESCO Package 1

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6-146

. hase meters:
Meter Box for 4x sing 1e-p be provided with one input hole in the b
h se meter mus t . t 3 h/1 h Otlorn
ter box for 4 single P a t erve as inlet for the mou P P cable, and 4 l'rjOI
~:ee :a:e with a diameter of 40~;e ~:se with a diameter of 20mm to serve as 1ph OutleL~
(one per meter) in the bottom o . .
r must have an incorporated supply Junction \em.
ngle phase me te th ter box) ""Illa!
The meter box for 4 si . . arately mounted in e me
inside the meter box (bu1\Hn or sep
. (1 inlet and 4x1 ph outlet) shall have an innerdiamet
3ph
The terminals of the supply junction x The fixing screws shall be included. The termioa~
of 7 mm and made of 99_90/cdo p~redc:~e~~lance outputs per phase. .s
shall allow to configure the esve
. . . hall be plastic or similar, and shall sustain the operation
The supply 1unct1on matehnart-ts 1 m overcurrent) for the combination of 4 single phase meters
constrains (Un, In, \max, s o er
(x4) as specified in this document.
The terminals of the supply junction shall be protected ~ith a cover, in su_ch way_that the
junction terminals are not seen, and that once th~ cover rs ~lace~ _after the installations, the
access to the junction terminals cannot be done without opening this cover. The cover closure
shall be protected with a seal.

6.3.3.8. Mounting Plate


The box shall have 1 or 4 trays for supporting the meters. They must be supplied with all the necessary
perforations that allow the mounting of different types of meters. It should provide a set of necessary
screws No 12 x 1.27 mm galvanized for each meter box.
Note: The cabinet builder should be addressed to the Laboratory Meter Company for the respective
drilling templates.

6.3.3.9. Closure and sealing device


The design of the lid and base to prevent the contour opening once closed and secured by a
cover. The cover in closed position should be overlapped on base such that direct entry of
screwdriver, tool or film is not possible.
The cover shall be provided with semi-circular I circular gasket of sufficient size to completely
fit to the base. The gasket s houId be made out of good quality neoprene rubber.

The cover ofTransparent p I ycarbonate Material shall have light transmission of 80% or more
(to be tested as per 147821999)
. shall facilitate photometer reading as well as
This
transparency.
The locking
of the b screw should be of s h eel metal with triangular head 5 mm per side. The end caP
ox should have a sealed s t b
unauthori, d ys em, so that may be evident in the same access Y
...e persons.

PP~rocu~rem;;;;;~~\0~1nrr~P~rod~uctsi;a~nd~S;eN;i;~;s~~~~~~~~~~~~~~~~~~~
Bidding oocument tor
AOB-PDEIP 11-Tranche1-AMI Prolect IESCO Pac:1<39e 1

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of Reclu,rements 6-1'7
Sd'eduie
11'
,;;, t capable of bOlt sealing so that the meter box cannot be O d h
bOX mus pene wit out
rne ,neter
k tM seal. .
t,rea be delivered together with the meter box. The seal senal number h II
t,01! seal shaII . s a
, ~ alphanumeric characters. to be adiusted at Employers shall (the Employer shall
9
suPP"'1 cable numbering scheme, after contract award).
provide the apP1 I

Installation hardware
6.3.3,10. .
be provided with stainless steel hardware to ensure firm grip on the pole or wall
.,.., bOX mus t
r,err"'
~i.

current Transformers (CTs) Characteristics


6.3.4
nsformers shall be supplied with 3 CTs. The characteristics of the CTsare the following
Tne sox for T ra
, Toroid CT for outdoor installation
, Compliance with IEC 60044-1
, Accuracy Class 0.5
, Power: 10 VA
, Operation temperature: -20c - 80c
, Protection against external agents: IP54
, Insulation level: 2 kV
, The dient shall provide transformation ratio list. Transformers range from 25 kVA to 200 kVA.

6.3.5. Drawings
' Following drawings & Documents shall be prepared based on the specifications and statutory
requirements and shall be submitted with the bid:

o Completely filled-in Technical Parameters;


o General arrangement drawing of the meter's box:
o Terminal Block dimensional drawing (if any);
o Mounting arrangement drawings;
O General description of the Box and all components with makes and technical
requirement;
O
Type Test Certificates
O
Experience List; '
O
Manufacturing schedule and test schedule.
' Ora,,,;
ngs/documents to be submitted after the award of the contract:
O
Technical Parameters
: ~en~al Arrangement 'drawings;
O Menn~, block Dimensional drawings (if any);
O Tountrng arrangement drawing
ransp0r1JSh' . .
o OA ipp1ng dimension drawing;
O
&QC Plan
Routine Acee'

,~
o Certifi Plance and Type Test
icates
o Certificatio . .
~ n on encryption, database security and rehab1hty.

P 11-'t,al"lehe Proouremeol ol IT ProdudS and SeMCeS


~ 1-Af,41 Prciect IESCO Pac:bge 1

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~~~~~---~ Section VI - Schedule of R-.

-
6-148

F Meter Boxes
6.3.6, Schedule

Yes/No M
MB.2 IEC 62262
Yes/No M
MB.3 IEC85
Yes/No M
MB.4 IEC 707

Yes/No M
M8.5 IEC 60695-2

Yes/No M
MB.6 !EC 60439-1

Yes/No M
MB.7 !EC 947

MB.8 ISO 14782 Yes/No M

MB.9 IEC 60529 Yes/No M

Compliance with Electrical Yes/No


MB.10 Characteristics M

Compliance with Materials Yes/No


MB.11 M
Characteristics

Comply with Mechanical Yes/No


MB.12 Characteristics M

MB.13 Comply with Dimensions


M

MB.14 Comply with installation


provisions Yes/No M

Comply with inleUoutlet


provisions (all meter boxes) and
MB-15 with supply junction provisio ns Yes/No
(Only for meter box with 4 M
positions)

Comply with
MB. 16 closure
requirements and bolt
seal Yes/No
provisions M
MB .17
Provide the required Drawings
Yes/No
MB.18 CTs Included M
Yes/No
M
FP~rocu~rem;;;"e;en~t~ofrilTTPP;;;roddtu~cts;;;and~S;;erv~ice;:;;s

----
----------------=s"'." .id:-::di:-ng::-;O;:;:ocu::;:; ment for

ADBPDEIP llTranche1-AMI Project !ESCO Package 1

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t1

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eusiness Requirements
6,4.1,
of the IHD in this project is to provide the customer with information bo t .
urp0se . bo h . a u consumption
n,e Psmall messages to inform a ~t t e settings for the d~mand side management and eventually
a~payrnent. In this regard, the solution approved must be simple and low-cost to avoid a high burden
P' h project costs.
0ver t e
. rtant to note that this element is only installed in A 1 and A2 meters covering residential and
11is1mpo
small commercial customers.
n,e following subsections provide the technical description of the simple solution as per the paragraph
abOve.

S.4.1.1. Communication
His preferable that the IHD corresponding to each meter is directly connected to its meter via PLC
technologies or short range radio. The common distance between the meter and its display is about
1oom. so the RF frequency bands shall be chosen carefully to both meet this range and comply with
free license frequency band in Pakistan. An alternative solution is to handle the communication toward
the IHDs from the DCUs using the same or different PLC solution for DCU-Meter communication. In
this case the data of each meter shall be accessible only via the IHD associated to it and not with other
IHDsofthe network below DCU.

(~Cf~)
( LCDC.-) ~[ AF
)
__
_,,. ., .,_,[ c_...
TOOdl )- (
Application Mluocontroller

ATC
oreMPU

]
~[
~[
FI.C

Wf'I
1)[:J
l

Exhibit 23 IHD Communication architecture

6.4.1.2. Selection of meter data to synchronize

:~art
v~;:
meters used in AMI system may include a lot of information such as cumulative kWh usage,
kWh usage, peak kW demand, last interval demand, load profile, voltage, voltage profile, logs of
tarni~ sa~ an~ swell events, voltage event flags, phase informatio~, outag~ counts, o~tage logs,
. not1ficat1on. power factor time-of-use kWh and peak kW readings ... With IHD devices, some
SPec1fied f
th I information could be displayed to limit used memory and make less cost for programming O
e Ho devices.
IHo should b
inte e allowed to synchronize specified information from smart meters to its d atabase on th e
rnai memory. The information displayed on IHD devices shall include the following data:

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,
SectJOll V1 _ Schedule of Requirements
6-151

Demand (kW): Displays the amount of power that is bein .


g used. Demand is updated every 30
seconds.

Energy consumption and Energy Level: Displays the energy level as: Low, Medium, High, or
Critical.

Energy threshold (in case of prepayment function)


Demand threshold at moment: for demand side management functions.
Notification Messages from the Utility (long text messages of message codes).
Last Payment
Last 8111 (energy Used)

6.4.1.3. Synchronization modes

The mode for data acquisition by synchronization selected data between IHD and meters shall be
automatic every 30 seconds (configurable).
The mode for data acqulsitron by synchronization selected data between IHD and meters shall be
automatic and refreshing shall take place in not more than S min.

6.4.1.4. Notification Messaged Options


Below it is shown the characteristics of the messages that the IHD must display:
Regular message: to remind customers rf case of normal situations

o Remind customers when time is reaching whole-week or whole month


o Daily peak demand allowance based on the programming
o Remind customers when there is any change in electric price tariff.
o Other on-demand messages.

Alarm message: to remind customers if case of urgent situations

o Energy Usage Alerts and Prompts. System alerts when electricity consumption
exceeds the set threshold.
o Prepayment excess alarm. Using this function, customers who use prepayment
method of payment shall receive a message noticed when cost of energy consumption
is near equal or larger than prepaid money.
o IHD's going to be out of memory.
o Low battery or losing energy source from power grid.
o No signal or very low signal. Since the device communicates with the electric meter,
it must be in signal range to retrieve and display information. Message shall display
to warn customers to check meters whether it's in operating or re-locate IHD devices
to better location with more strength signal.
o Low Credit warning for Prepaid Meters
All messages -with time they happened- would be recorded on the log files stored on IHO's
memory.
The IHD shall display the breaker status (integrated in the meter).

6.4.1.5. Sleep mode


When AC power is lost or rf the IHD is unplugged, the IHD shall remain operational using the internal
backup battery (Replaceable). However, while operating on battery power, the IHD may enter sleep
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AOB-POEIP llTranche1-AMI Project !ESCO Padtage 1

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mode some minutes for purpose of saving battery energy. To use the IHD while it is in sl~p ll'IOde
customers must first wake it up.
Customers can change automatic sleep mode to continuous operating mode (wake mode).

Id
6.4.2.

~
'I
Schedule E: In Home Display

Functlonafrties Specifications.
..
Units "B
.,
Data -M

;l;'J Confil"ltled
. ~,,:<'~)t: Value

IH0.1
Wall-mounted with plastic
material with specified protection IP code
degree
IP51 M
lJ
Compliance with Electrical
M

I
IHD.2 Characteristics the same as A 1 Yes/No Yes
and A2 meters

powered by meter during normal


conditions and 2-AA size Alkaline
IHD.3 Yes/No Yes M
batteries for backup when the
meter is off

IHD.4 Max power consumption w <3W

IHD.5 Integrated LCD display Yes/No Yes M

Display of digits and letters (at


IHD.6 least 20) with sliding display of YeslNo Yes M
longer messages.

IHD.7 Internal Merner, Mbytes 250MB

PLC communication interface


IH0.8 Yes/No Yes M
with meter with auto coupling

Minimum meter data


IHD.9
synchronization frequency
s 30 s M

Meter-lHD Commutation status


LED

IH0.10 Connected Yes/No Yes M


Communication
Meter power off
Communication error
-

IH0.11 Parameter Display Requirements

Meter Active Energy


IHD.11.1 Yes/No Yes M
Consumption
-
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~...,edule of Requirements
v,. :,<,''

:/!!.
onafitlesS/'.. .. .~~~~Uni~..
. Data
. y ,.

functi ..... -.. . -.,-+ ,..,A..... , .. . -s M orD i Confirmed


-. Value
Active tariff and max power
,0 11.2 threshold

IH().11 Meter breakerstatus Yes/No


3
~O~n:-0~e~m~a~n~d~m~e~ss~a~g~e~s~f~ro~m~t~h;e~::~~~r~~~~~M~~~~~~j
:011.4 (MOMS/DCU) Yes/No M
5ys1em

Pre-paymentcredit upgrade/alert
a,D.115 messages Yes/No M

Table 13.1 Acceptance test, Schedule E I n h ome display

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I Requffements

..4'\~
5d't du1eo' . ::.:.::=-------------------------~~ 6-155
~

6.5.
ocu
Business Requirements
6.5.1,

Stand-alone operation
55.1.1
should support stand-alone operation and continue to work in case uphnk H .
10
n,eoC~ . n between OCU and meters should be independent from MOMS d ES is fail. The
i,,unie3ll0 . an process should be
:rJfl te in any status of HES or communication between ocu and HES
-m~ra .
U functionalities should be able to operate in stand-alone mode with t .
~ICSI DC ou waiting any
cormands from HES.

G.S.1.2. Communication with HES

l!le OCU should be able to communicate the collected data to a central server for billing, trouble
;.~. analysing. power analytics. energy quality monitoring etc. Uplink communication with MOMS
,.a HES is one of the main AMI functions for DCU to provide registered date to uplevel system.
h 15 necessary to provide data from meters via DCU to the rest components of AMI for better and in
ill\etunct!Ol\ality that shall allow controlling and managing the network grid more effecttve.
ocu should support all the following protocols:
TCP/IP, ipv4, ipv6, DHCP, HTTP (client and server),
SNMP, NTP. VPN, IPsec, and SSVTLS Internet.
Thea?plication interface should be XML based model or similar.

6.5.1.3. Communication with meters


The OCU shall establish bidirectional communicate with the meters. Bidirectional communication
a.'lows the meter to communicate its statuses and data with the DCU ii is associated to. As a result.
lne DCU can be able to request data anytime from the meter (get) and update its status (set) in the
communication and electricity infrastructures.
T'1e doN111ink communication with meters is the most important function of DCU that Exchange the
real data from meter and instructions between meters and uplink elements of AMI.
Tr.eocu shall also be able to receive the spontaneous messages originated from the meters. These
~ be alarms or event-triggered notifications in the meters.
Dcu must have the possibility to communicate with meters via at least one of the following: PLC, RF
'::nologies.It shall have serial link (RS232/RS485) for communication with PDA or Laptop. and w,~h
ou~~tmunication with BCD meters at transformers. It must be ready to access the meters via
OSEM, ANSI C12, IEC 61107, Modbus or proprietary protocols.
~, an~ case . ected below the DCU.
~.. Protocols must be compatible with those 1n the meters conn .
"'oPerabT d' the techmca 1
\~ ..,1. i ity With other brands must be ensured according to the con itions 10 th DCU
""'1-1on I r 'th meters e
i~~S1J s. n Particular, while unitizing PLC technology for communica ion w~E G3 IEC
61334,
itt.e p1~Port
12
one of the interoperable PLC protocols (Meters and More. PRI
Ir\ ITU-T G.hnem, ITU-T G.hn and OPEN protocol).
tase of RF . . . ed-free or ulllity-ficensed
~,ies a c:ommumcation with meters, DCU should work with hcens hZ or 2.4GhZ and have
~ ltee Or :Proved by FAS in Pakistan. RF communication should be sub lg
esh topology with <-=5 hubs.

~---~~~~--~~~~
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IP 11-Tra
for

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6.5.1.4. Auto-detection of new meters in the grid
The DCU should be able automatically discover the. meters and _to~logy changes. The Dcu
be ready to dynamic grid topology changes. Supporting of dynamic grid changes and auto-oi s~
~ew me.ters is one of key features of Data Concentr~tor. It helps.to reduce man worl( ands,~~
installation process, maintenance and future expansion of the gnd. Plify~

6.5.1.5. Meters network management

The DCU should be able to manage and control all associated meters. The link between am
DCU does not to be permanent - a meter can change its concentrator's ownership and 10 this :er at'od
DCU should update its meter list. Very important to manage communication media it Shall al~ se the
optimized data exchange over communication that shall increase delivery of meter readings to do
' ' C00'11oi
instructions and system information.

The DCU shall maintain its meter network list with a status (Active. powered-off) and maintain a bl
list (for those automatically detected meters that are not registered in MOMS, and are ordered toa:
discarded in meter network.

6.5.1.6. Automatic collection of meters data


Meters data collection by OCU can be on-demand (requested from HES) or automatic. The ocu s~
provide remote and local interfaces to program the data collection scheduler and events. The set a
automated data collection content (read-out list), the triggering method (schedule, frequency, event)
and their reporting method to HES, shall be configurable.

6.5.1.7. Automatic sending data to MOMS


The DCU forwards meter consumption data to MOMS via HES in an automated manner. This function
allows an automatic meter reading delivery to up level AMI elements to exchange. Automatic data
sending should be based on Schedule, Events and Requests.

6.5.1.8. Storing of meters data


The OCU should be able to store meter reads (aggregated by meter). In is important to store the
meters' data on OCU level especially when used low cost meters with limited internal memory. II shal
allow to register and do not lose the data in case of communication or system problem even when
meter have no free memory for historical readings and events.
The meter reading data should be stored in OCU after each meter reading sessions. The data coold
be stored in combined and compressed format to utilize memory space for more reading capacity and
optimize communication for data exchange needs.
After communication session with uplink systems (HES/MOMS or HHU) and after successful data
transfer only the OCU should release the used memory because data delivered to upstream systems
and stored there.
This function allows combining data collected from connected to DCU meters to common data packet
for optimized transmission.

6.5.1.9. Support of on-demand requests


d request
The DCU should support on-demand consumption requests initiated by the HES. On-deman nie3tiOn
is allowed to AMI uplink elements do get close to real-time data from the meters or com~
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edtJle ol Requirements

~
~ also to
provide in lime control instructio~ to better performance of rid In
~1p!T1e11t andU should be ready to pro~1de meter rea_d1ngs or fulfil instructions re~erv any moment
_,oi:r,e 1he oc d m manual or automatic system decisions. ed from MOMS
o ....,, ,ts ran o ,
f~!q.\11~

Activity history
6.5.1, 1 0
hold a log of all activities (this mdudes standard registration dat t f
oCU shou Id . . . .. , a rans ers. alerts
1i,e rauHs). At any point of time all historical activities ~app~n on DCU and downlink level should be
ar.i ble fOI' request from MOMS ~or analyses ~nd _verification. The activity history should be stored
a~':cCtlrate time-stamp to allow lime synchronization m case of any verification or analyses.
IP'

Configuration and firmware updates


6.5.1.11.
Ttie configuration and firmware of DC~ should be locality and remotely upgradable and also should
port local and remote configuration and firmware updates of meters by instructions from
su;51,1DMS or HHU. This function shall allow the system to be updated with recent configuration or
~irmiiare. one
of the main and most important functions for maintenance is that the AMI equipment
allOWS to fix bugs, update patches and change configuration with capability even without physical
p-esents near equipment.

For remote upgrade, the DCU shall provide the possibility to group the meters below ,t based on their
manufacturer and model. and then broadcast the firmware image blocks to the group of the meters
wrth the same model. After the firmware image transfer, the verification and activation of the new
firmware shall be done one by one for each meter.

6.5.1.12. Multi-meters capability


The OCU must support up to 450 meters and on-demand provides transparent mode capability (direct
access to the meter, tunnelling). The meter readings from a group of meters located m one or closed
areas shall be collected though one DCU device that shall centralized all information and operations.
This functionality is a subject of technical feasibility and economic viability which in tum shall require
a risk based cost-benefit assessment.

6.5.1.13. Internal data storage capability


tntemal data storage of DCU should be at least 1 Month. The load profile3 should be able to store with
tune intE!fVals up to 15 min. This function shall allow to get and store meter reading.s inside DCU while
~ES is not ready or not able to get that data by some reasons. It helps to be independent from meter
llltemaJ memory and store the data on DCU level. In case of request from HES or automatic data
transmission - the data from internal DCU storage is available. It is very useful for PLC networks
because data collection time in PLC meters are high and this feature guarantee delivery of last reading
from the meters without delays.

65
1 14. Gateway functionality
~U Shall be able to provide a direct transparent link (tunnelling) to the end meters from HESJMDMS.

----
s function allows HES/MOMS to get a real-time data from any meter it connected to. The direct real

~~"'llfilemonwn
'"~es ""--
~
\.111 content$ are : the active ener"" lmponle-
' ~er .,;u, .
,.ltabon
'" ..,....
timestamps and measurement retiabihty status~
d fi ed..-..of60or1S
measurements wil/lln e " .... --

~ Doc...iient for procurementof CT P~ and Sv>ees


~De1P11.r
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Section vr _ Sen
&-158

~
~.,,
~,...
. . . ff f RF networks. In this case the functionality and co
time connection rs very e ec 1.ive or st of O
be reduced due eliminating unused storage functionality and components. Cl)~

6.5.1.15. Robustness and reliability


OCU should have resistance to linear and non-linear distort!on, r~sistance to sync errors a .
jitter. At the same time, it should have fast recovery from Jamming and power saving rn::
tirn~
should be no distortions that could affect DCU work. In case of unknown fails the fast recov es. It~
to be in service as fast as possible. Some collisions and abnormal situations could be ery requreci
such stI 1 . rnee1 in
working period. The equipment should be ready to manag e ua ions and m case of the
00rrna,
activities fail it should have a fast restoration to normal mode of work.

6.5.1.16. Device management and maintenance

OCU should be remotely or locally managed via snmpv3, built-in Web-Server or Web-Service
should provide configuration do all available paramelers of DCU. It is very important 1 ~ and
management and maintenance option over standard tools though communication technologie/11 ave
allow monitoring and tuning the equipment to meet optimizalion and work effectively. Standard nei~
management protocols allow using the standard management tools as well as especially custo;
developed by DCU vendor.

6.5.1.17. Security
The DCU should have security features to preclude any access of non-aulhorized aclivity and restrict
performing activities that are not within authorization. The need for preventing illegal access lo the
DCU and for ensuring information privacy must involve the careful implemenlalion of lhe security
standards and customize software protections. Encryption and authenticalion are key fealures lo keep
meter data. communication infrastructure and control instructions always from potenlial unnecessary
affects from side.
OCU should support data protection using encryption with 128/256 AES4 or stronger cipher algorithm.
Also, it should support authentication for communication with meters and for uplink data-transfer, for
high order commands it should support dual Performance Key Indicators certificates, and idenlificatioo
or origin, role and network access policies associated with each device.
The uplink communication between DCU and Server should support the integrily and aulhentication
of the source and destination and data.
The DCU internally should have firewall to manage egress/ingress traffic by analysing the dala packets
and determining whether they should be allowed through or not, based on a rule set.
Also, the DCU should have an intelligent fraud monitoring system to detect eleclric meter tampering.
fast recovery from abnormal situations and physical security to protect DCU from any unexpecied
actions from outside.

6.5.1.18. Interoperability

4 tiOfJ of
1281258 AES - The Advanced Encryption Standard (AES) is a specification for the enc,YP .
electronic data established by the U.S. National Institute of Standards and Technology (NIST},n
2001. Used three differentkey lengths: 128, 192 and 258 bits.

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of Requ.-ements "-1""
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~CU communicate with different types of meters and send d .


of O Ms A f d ata via different
,..,al)Jtt~s chnologies to the MD . un amental point since all acf
v0r- tion te . ions Such as meter
.N"lr!lun1ca d talion of possible changes in topo 1ogy follow stipulated guidelines t h
f)I'
0, a ap d b diff o ensure t e
,,;.o,etY . of a netwerk with meters ma ~ Y erent manufacturers One of a key functionalt
,eropera~hlY of the system be supporting agreed ty
fl, expans10n
1011u1ure

,..,,.5 for ea Sy integration between AMI down level elements such meters and DCUs .
s:a!l(;dlW

Integration flexibility
6.5. 1 19.
hOUld be ready for integration into other solutions developed by 3d party vendors This
The 0C U s
. . very important and allows to be a system expansion-proof due supporting some standard
fJncnon is .
concepts of integration between different systems. Integration-ready systems are more effective m
su;>portl19 of large-scale solutions, more stable, more easy m maintenance easy replaceable and
expandable.

6.5.1.20. Internal Real Time Clock


The ocu should have internal Real Time Clock with battery backup for accurate time sampling It IS
m\lSI to have the RTC in all DCU because only this allows synchronizing data of all meters in the single
oo-e axe to see the real picture of network. Also. DCU should monitor and if necessary to correct the
IJl\e values of smart meter if the time value of smart meter. All meter readings and events should be
recorded with time stamp value. The DCU shall be capable to automatically correct internal time from
i!te MOMS. Also. it shall automattcally correct the time parameters of connected smart meters if
me:er s real Orne clock value lost synchronization.

6.5.1.21. Device management


Tut OCU should be remotely or locally managed via network management protocol (for example,
snmpv3), built-in Web-Server or Web-Services and should provide configuration for all avadable and
customizable parameters of DCU.

6.5.1.22. Internal Battery for operation at power outage


!he DCU should have internal rechargeable battery with supercapacitor. enough for internal operation
,~,:~ communication to HES/MOMS, but not for supporting downlink communication (RF or PLC).
about hall know statuses of all AMR nodes in the AMI at any point of time and DCU should inform
WOik an~ abnormal condition without dependences to main power supply. DCU should connoue to
111 ca~":;nform MOMS about main power outage. RF and PLC networks are not necessary to operate
P<>wer outage.

6.s.2 Te h
c meal Requirements

6.5.2.1. Electrical
1t'w:111ai11~1.
In
"11 aracteri r
s ics of the Power supply unit are listed below:
Put P<>wer, Concentrator shall be powered from a single phase (phase-neutral)

: AC input voltage:
~ Nominal Voltage (Vn): 230 V
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+15% Vn
Voltage variation: . so Hz+ 5%
-s,10 kVP 1.2150 s with galvanic isolat
Nominal Freque_ncy. 4 kV rm 1on01
Insulation Level.
AC and DC sources.

o DC input voltage: 12-24 V


Nominal Vo_lta_ge _(Vn): +20% Vn
Voltage vanat1on. 4
kVrms/10 kVP
Insulation Level:
st properly work also without wiring the gro
. . the data concentrator mu Ufld
Ground connec t ,on .

connection. "th ut UMTS (3G) modem)
Self Consumption: <=10W (Concentrator WI o . . .
. t DC power supply for internal circuits and DC isolated
Power Supply: AC or DC power inpu '

power supply for external communication unit.

Power Line Transceiver/Coupler

Modem compartment or adapter


Output for external model supplying: in case an externa~ modem(not allowed for A1and
A2) is used. a suitable connection adapter shall be plugged m the ~odem compartment, the
output voltage must be decoupled from the input voltage (AC main}, by means of galvanic
separation in order to ensure a suitable insulation level.

Output voltage: 12 Voe


Output power: 12W (provided the appropriate capability to support inrush currents)
Output protections: able to support a continuous short-circuit condition without damages.
Power supply back-up element: this shall allow keeping the RTC working for at least 3 years.
Zero Crossing synchronization.
Operational Conditions

o Below are listed the main characteristics of the Data Concentrator:



Operating Temperature: -25 to +sooc

Storage Temperature: -40 to +85c
Humidity Range: < >,,;95% non-condensation.
lifetime and Reliability

o Pr~duct Life: 15 years


o Failure rate: <=0.3% per year

6.5.2.2. Mechanical
External case should meet req .
m t 1r uirements of operational d r
e a re material. con itions and consists from synthetic resin o
Dimensions
The data concentrator d" .
. imens1ons must comply the . I
standards in order to fit into th mechanical requirements indicated in the 1oca
e current lnstallatio 00
mm. ns and not exceed (W x H x D): 500 x 500 x 2
Cabling and connections

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-------------~~~-----
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-~11~ 6-161
"'y
St allow screwing wires 1n the range of 1 5 to 6 squ
~~
E~tel11' vel rs: 4,0 kVrms/10kVp 1 2150
,-.su1a1,on 1e
~ ~ tfiiecltion of all the connections must be made v1s1ble for install t'
Aoe 31 iden I a ion and maintenance
_..,,.:l()llS
~l.. ~

Technical Conditions for Communication and interfaces


o.s.z.3.
t shall fulfil the following provisions:
-l~1pmen
, Tiie da
ta concentrator shall allow local and remote parameterization of the connected smart
meters and well as the data concentrator itself. Remote parameterization shall be provided
tonn the MOM system and local parameterization al the data concentration on site by using
the Service Workstation and the local RS232J485 interfaces of the data concentrator.
, Toeconcentratorshall support both Pull-type and Push-type communication modes. The user
can determine the type of data that needs to be sent on either mode.
, Dynamic network topology: The data concentrator shall be capable to automatically discover
the added smart meters as the result of the dynamic network topology changes.
, oata concentrators shall provide one of the following communication technologies per
segment:

o Local Access Network (Segment Meter - OCU):


Power line communications (PLC) providing bi-directional communicallon
with the smart meters. The parameter to comply with in license-free
frequencies shall be as follows:
Communicationdata rate up to 9600 bps.
Support no less than 450 devices in network.

Wired communication interface based on RS-485 over twisted pair providing


bi-directional communication with the smart meters.
Support up to 32 meters via single RS485 communication channel.
Max distance of cables: 1,200 meters.
Communication rate: up to 115.2 Kbps,
o Backhaul Network (Segment OCU - HES/MOMS):

3G communication providing bi-directional communication with the MOM
system. . _ .
Ethernet communication providing bi-directional communication with the
HES/MOM system direcUy or over connectionto xdsl modem.
Support 100/1000 base.
Auto-selecting.
. Auto-polarity. . _ . r n with
Fibre-optic communication providing b1-d1rect1onal commenca io
HESIMOMS.
T~. .
Client shall determine which communicationtechnology is selected in each case.
' Detais on ,.._ . . Tech .,..,I s~Kicat1oos of
'"""mmun,cations shall be described in section nca ~"
Cornrnun--~1
""'ions.

6.S.2.4 C
~unication Modem
~'ll~~~--------------------------~P=roc,J::::rem;;;;:~;,~; ;Tr1TPProrodduUC1S~and~Seri,cess;;~
"Tral'ldle
~ '"Ml ProjectIESCOPact.age 1

-
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Section VJ _ Sch
6-162 e::u,e Of R
~..\'"'~
~
. . . te a communication modem able to ope
The data concentrator unit must incorpora . . rate on 3G
. S ction-6 5 2 5 The data concentrator is also required to Provd 11~,'Cn
(UMTS) as specifi1e d in e 1 e l"I" ;
. t U\.. Vo
for supplying optional external equipmen .ai;,
In critical points where 3G Network is not available, the DCU communication shall be thro
communication 'modems with following specification: ugh ext~
xDSL and PON communication, supporting 100/1000 Mbps, auto-selection and
Supported protocols, at least: TCP/IP, ipv4, ipv6, DHCP, HTTP (client and se~~t~-~~/
NTP, VPN, IPsec, and SSUTLS Internet. . S,,l!P,
Upstream Ethernet and FO connection port for network connection (at least 2 convert1b!e
with flashing LED) Po;<.;
Downstream Ethernet RJ connection ports for meterlmeters connection (at least 4
. pOrjs ~-~
flashing LED) ""
Local port for configuration, plus configuration application and manual
Power supply directly from the meter <10 W
Maximum dimension: 15x10x5 cm (LMIIH)
Maximum weigh\: < 0.5 kg

6.5.2.5. Requirements for 3G modem


The following paragraphs describe a minimum set of specifications in order to guarantee the operation
with 3G networks.
Minimal requirements for radio interface:
Dual-Band GSM 90011800Mhz or 2100mhz for 3G;
UMTS (3G) multi-slot class 12:
3GPP specification release 99;
Output power:

o Class 4 (2W) for GSM900


o Class 1 (1W) for GSM1800
Control via AT commands according with 3GTPP TS 27 .007.
Data rate:

o 3G
Downlink up to 3.6Mbps (cat-6) .
Uplink up to 384Kbps.
Visual signalling
The 3G modem must support and/or handle a set of led lights to indicate the status of the
WAN supplying and communications. These led-set should be visible from the concentrator
frontal, or through the connector cover.
Led-set predisposed as:

o WAN-PWR: it is housed on UMTS (3G) module. 15ns


o WAN-NET: this LEO is managed by the 3G module (housed in) as it surelyknOI'
3G/4G network registration status.
o WAN-NOP: shall indicate Incidence WAN modem. . rknO\...s
o WAN-LINK: This LEO is fitted in the concentrator case as only the concentrato
if an IP link with the PAN Is established.
o WAN-Quality: this led informs about the quality of the 3G signal _--.::-
Procurement of IT Products a11d Services Bidd1ng o-""ent
.,....... to<
ci<a9 1
AOBPOEIP llTrand1e1-AMI ProjecttESCO P3

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Requirements
-~-iJe ol
~ ~163
~ t the 3G/4G module diagnostics support several d
o In to aIntrator and others h ouse d on t h e 3G module itselfI e -sets some housed on the
conce .

Antenna connector
65.2.6.
must have a connector type SMA female for external a t
3G modem n enna.
. to the antenna connector shall be only possible after tak ff
rhe
access .. mg o the connector cover
ncentrator and the position of the connector antenna sh Id
of tile co ou make easy the
t on of the coaxial cable.
connec I
SIM Card Interface:

O
SIM/USIM card interface according with 3GPP TS 51.011 support 1.S and JV
The access to the SIM slot shall be only possible after taking off the connect uiccs.
o of the concentra t or an d th e posi'fion o f th e slot should make easy the change
or of
cover
the
SIMJUSIM card.

, Power Supply:

O The 3G modem shall be powered from the concentrator.


Data equipment:

O The 3G modem shall incorporate a serial interface shall be connected to a serial port
in the concentrator.
Other requirements:

o Electrostatic Discharge protection for the antenna connector and SIM/USIM port:
6 kV contact and i 8 kV air according with EN 61000-4-2
o Dimensions, environmental conditions and EMC requirements.
o Hard reset of the WAN modem accomplished by switch on/switch otr the DC voltage
by means of a relay or equivalent device.

6.5.2.7. Communications Network Management


OCU shall have Network Management functionality to support proper and stable communication inside
Rf or PLC network:

' Network monitor (availability of nodes, health monitor).


Monitor and troubleshoot network performance.
' Resotve Network outage quickly and indicate what's wrong with the network..
!vi I
a yse traffic and suggest improvements.
Aut 0mate
Network change and re-configuration.

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Communications Specifications
6.6.

6.6.1. Business Specifications


The Communications shall have the following structure:
Backhaul Network for the communications of the following elements:

O
Main < > Back-up AMI Centres
o AMI Centre < - > Communications Company
o AMI Centre < - > OCUs or Routers
0
AMI Centre < - > Customers Centres

Access Network

o DCUs < - > Meters A1 I A2


o AMI Centre < - > Meters BCD

Local Network

o In House Display < - > Meters

6.6.1.1. Backhaul Network


Feasible options for Backhaul Network in Pakistan are the UMTS (3G) network or the wired Internet
services (ADSL or Fibre Optics). In this regard, the following selections are the options available for
the different applications:
Connection of AMl Main Centre with Back-up

Fibre-optic Use as main communication \


technology.

Xdsl Use as main if the FO is not available. Select high upload data rate.
Use as a backup if the FO is
avallable.

UMTS (3G) Use 3G if FO and or xdsl is not


available

Table 15 AMI Main and Redundant Centres Communications Alternatives

Connection of substations meters with AMI Main Centre

Priority Remarl<s

\ F1bre-opl1c Use as a main communication


technology.

Use as main if the FO is not available. Select high upload data rate.
Use as a backup if the FO ls
available.
I

FP;,ocu~rem~~~tolof~ITTPP~rodd!ucts~;al\d~S~eN~ice;:;;;s~~~~~~~~~~~~~~-8-idd~ing--=-oocun:-:-'.~
1
ADB-POEIP 11-Tranche1-AMI Projecl IESCO Paclcage

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use as a main communication
technology.

Use in the unlikely case 3G is not


Due to potentlal future operational
available. issues, it's better to try not to use
this technology for this apphcat1on.

Table 17 MOMS - DCU Cornmunlcauons Alternauves

, Connection of Customers Centres to AMI Main Centre

.~ ' . ,:
.:-- . .. . ' ....
Priority ~~~i,,'{,j"~J-~6 Remarks ~ .
I fibre-optic Use as a main communication
technology.
I
I
Xdsl Use as main if the FO is not available. Select high upload data rate.
Use as a backup if the FO is
available.

I UIITS (3G) Use 3G if FO and xdsl is not available

Table 18 Substations Metering Communications Alternatives

Connection of Different System and Software Applications within the Main Centre: Double
Communications Bus-Bar.

6.6.1.2. Access Network

Communication between DCU and meter types A 1 and A2..


2,ed
" on the aforementioned analysis, the following options are recommended:

Tree, Mesh
Preferable due high
concentration of points in
network.

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s-m

critical areas.

Table 19 DCU -A1A2 Communications Alternatives

Use as a main No
communication channel. Backup
necessary. In case of
very crilital
customers, Xdsl
connection can be
used as backup.

Table 20 AMI Main Centre - BCD Large Customers Communications Alternatives

The recommended communication options for Access Network" for A 1 and A2 meters as in Table 19
(main alternative PLC and 10% 3G for critical areas) and for BCD meters as in Table 20 {3G as main
alternative) are in-line with the numbers of meters, presented in Scope of Work in Table 2. Note that
the Employer reserves the right to increase or decrease quantities reflected after the time of Contract
award or during the implementation of the Contract The total variation shall stay within the lim~s
indicated in the Contract Conditions.

6.6.1.3. Local Network


Local Network shall be used for the communication between the meters and the IHD. In this case, as
mentioned in the IHD' section, the solution shall be using the Route B (please note that Route A
constitutes the access network above described) of the meters to provide communications to the IHD.
In this way, the solution shall be based on PLC technologies or other short range radio using license
free frequency bands.

6.6.2. Technical Specifications


All element and equipment of the communication infrastructure shall be designed to enable the present
as well as the future communication requirements.

6.6.2.1. Power Line Communications (PLC)


. iure(Mlll
Power line communications (PLC) technology shall be used for advanced metering 1nfrasiruc pawer
0t~s/CID
as the first communication technology to be applied within the urban areas. Narrowband
line (NPL) technology shall be used for data communication in the standardized CENELE ectivelY,
band transmission ranges of 35-91 kHz 95-125 kHz, 125-140 kHz and 140-148.5 kHz re6 shanbe
ARIB band {155 kHz to 403 kHz). or FCC Band (155 kHz to 487 kHz). Technology for PL

-,-~~~~~~~~~~~~~~~~~~~~~-:::-::;;;::-
ProQlremc.-nt of rT Products and S!mlices Biddi119 oocurnen I
AOB-PDEIP llTranchet-AMI Project !ESCO pacl<.,ge

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Requirements
t(lLJ!e of &-173
\! ,1

~1 e Broadband over power line (~PL) in MHz range such as G hn


sirnilar. ih band is open and/or available, and provides ad . may also be used
~~1or "e frequencY equate signal transmission
~~ast"
~~e
f
be equipped with a fixed build-in PLC communication .t5 T
ters sh aII . d uni he PLC fixed
1art rne 'de technical performance an qua 1.1ty characteristics to trans it
ft. ~nit snail provi ters and a data concentrator locally positioned. m and receive data
~.in smart me
~:~een ttie

cornrnunication units shall be able to establish a self-configured, self-healing PLC network


rnePLC
I r,g
~. I gy
etw0rk topo o ,
star n
Tree network topology;

. ce of PLC technology shall provide data communication between:
rtieap~1an
, Smart meters and DCUs.
smart meters and meter repeaters or data repeaters.
smart meter repeaters or data repeaters and DCUs.
smart meters for balancing and data concentrators.

The applied PLC technology shall comply with international standards, among others the ones issued
~
PRIME industrial standard.
GJ industrial standard.
IEC 61334.
IEE P1901.2
ITU-T.G.hnem (G.9955 & G.9956)
ITU-T G.hn (G.9960)
OPEN industrial standard.
Proprietary standards
The applied PLC
technology shall provide acceptable data transmission rates, namely:
97% of all
I
meter data must be acquired daily,
100%
Within 2 days

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be detachable (by means of a RS-485 connector) If. the erten t request so in the
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6.6.2.2. UMTS (3G) Communication
Wireless communication technology shall be used for advanced metering infrasn,
. I. u uCture (
communication technology to be applied in cases where power me communications (PLc A.Mr) as a
shall not work well. ) tec1i11o1og,,
For UMTS (JG) communication between the smart meters and the AMI centre a bu'ld.
' I Jn lJa-
module shall be incorporated in the meters (for A 1 and A2). For BCD Meters, the m .., r S (JGJ
connected to an external router. eter Shai, be
SIM cards shall be accessible without opening the meter enclosure. Meter shall be abl
keep the SIM Card PIN number for security reasons. e to recordGild

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Section VI - Seti
eduleo,~~
6-194
~

6.7.2. Schedules J: Technical Requirements

6. 7.2.1. Schedule J1: Servers


Bidders must clearly state any specific prerequisites, ~speciallyt.e~h~ical ones that must be a
for the required functionality of the . proposed solution even if it is deemed not in scoPeddres~
b ""I.I
document.M: Mandatory and 0: Desired Y !his

T.1 Functional The Contractor shall provide a functional M


Architecture architecture illustrating and describing how the

T.2 Operating
System
elements function and interact with one another.

Database
Layer

Business
Enterprise class server such as
Red Hat Linux or similar

Enterprise class server such as


M
----
-
Layer Microsoft Windows Server 2012 or
similar {or higher version provided
they are proven solid and robust)

Presentation Microsoft Windows 7 {or higher


Layer version provided they are proven
solid and robust)

T.3 Database Relational database such as Oracle SOL or similar. M


The database should support very large data
volume.

T.4 Number of The application should be connection pooling M


Users for approach and support a minimum of 150
f users for HES MOMS and a1lhng .
HES, MOMS concurrence
and Billing
s t
ys_ em or the production and integration
System env1ronme~t, 10 for the test environment and 40 for
the education environment

T.5 Number of The application should su . .


Users for installation teams pport a minimum of 300 M
the
Deployment
System

f;r~.6~~S~e~rv;e~rs~~fo~r~o:;::::=:-:=:------------------------_J[__~_j--..-.---
atabase Server: M
HES, MOMS
Billing One
. or several O atabase Server grouped
System and into a cluster
Deployment
Business
. Server hk
I e HP Proliant DL380 or
System for
higher

Procuement of IT Products and SeMces


Bidding OOCU'"e,,
~~
ADB.POEIP llTranchet-AMI project !ESCO p,r;., 1

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6-195

4 processors or 4 cores minimum. 2.22ghz


ocfuction,
pr n or higher (for all server appearances within
111
iegratrO I

and
rest T.6)
education
environment 128 GB internal memory minimum

500 GB minimum internal disks. for the


operating system
Storage Area Network (SAN) for data
storage online for 10 years and database log
files
3 years warranty

Business or Application Server: M


One or several Business Server grouped
into a cluster
4 processors or 4 cores minimum, 2.2"ghz
or higher
32 GB internal memory minimum
500 GB minimum internal disks, for the
operating system
3 years warranty

Workstation for Presentation layer: M


4 processors or 4 cores minimum, 2. 2 "GHz
64 GB internal memory minimum
300 GB internal disks, for the operating
system
4 USB 2.0 ports
HO Graphics,
18 inches LED Monitor
3 years warranty
POA for the
POA Characteristics: M
Deployment
System for Windows Mobile, Android operating system
PrOduction,
Integrati or similar,
T on,
llt at'ld LED Display ,
cd1.1cauon
640p screen resolution and support of 64k
cn~fronment
Colours,

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rs daily operation, 10
Strong Battery. (9 hou d
. .ty per hour an use
minutes data connectl'II
for 2 consecutive days). .
(SD cards) with a
Expandable memory

minimum of 8GB.
Wi-Fi and Bluetooth
UMTS (3G)
connectivity.
Global Position System (GPS).

Bar Code Reader .

Photo Camera 8MP

3 years warranty

Availability The Contractor shall configure the proposed server M


T.8
equipment to meet the following requirements:
Unplanned Downtime less than 2 times per year.
Due to the disaster tolerant solution and the failover
cluster solutions the Unplanned Downtime should
not last longer than 1 hour.
Planned Downtime less than 4 times per year
Planned Downtime should be used for installation of
new versions of operating, database and application
software and maintenance actions. Each planned
downtime should not last longer than 8 hours

T.9 Reliability The Contractor shall ensure the proposed server M


equi~ment shall individually meet the following
requirements:

Mean Time between Failure (MTBF) = 100


days

Mean rme to Recover (MTIR) = 1 day

Reliability: NTBF _ JOO


/ltTBF+MTTR ~: 99%

T.10 Remote
Management The Contractor shall ensure a R
,--_........._ of the Servers. emote Management M

T.11 R:ac!k=~t~;~~~===-=:-:----~-J 1__


M;ntablt The system hardware must
standard 19 rack
be
Rack Mountable in a M

AD8-Po Bidding ()ocu'nenl fo(


EIP 11-T
r.tnche1-AM1 Project IESCO pacxage 1

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_ ~altlle of ReQUll'ements
~197
\~ , SU"'::.-
#'.- Table 27 Technical requirements of th e serverr;

schedule J2: Network Hardware and Associated S


s.7.2 2 oftware
. d,.,., must clearly state any specific prerequisites especl 11
. Bid "" ~ . . . ' ,a Y technical
r,io.e ed for the required funct1onah!Y of the proposed solution even if it is ones t~at must be
~ nt M Mandatory. D: Desired deemed not in scope by
;us dOCUrne .

Functional The Contractor shall provide a network M


T.12 Architecture diagram illustrating the proposed
architecture and configuration of the entire
system.

Quantity M
Firewall
T.13
1 Primary, 1 Failover

Bandwidth Management and Allocation M


The Firewall engine must be able to
capture detailed state information on
all network traffic. which is stored
and updated dynamically. This
cumulative data be to implement the
user-defined management policy.
The engine must be able to
distinguish between network
protocols and apply policies
accordingly.
The Firewall solution must be able to

inspect Web content and embedded
application code, and be able to
identify attacks. Should detect even
previously unknown attacks and
attack
pre-emptive
provide
protection.
The Firewall solution should provide
and efficient
highly accurate
th very low or
detection of attacks W1
no false positives.

Firewall Services

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access

Web and Application Level

Inspection and Protection

Definable security configurations for

interfaces. application, per user per

group.

Supports security at protocol level


i.e. HTTP, FTP, SMTP, DNS,
SNMP, ICMP, SOL and NFS.

Functionality M
The equipment provided shall support at
minimum the following functional
requirements:

Network Firewall Protection


Network communication recording,
analysis and monitoring;

Network and server intrusion


detection using NIDS, HIDS and
distributed event log management
agents;

Interventions to block
communications between an
attacker and AMI environments,
according to agreed intervention
protocol;

Testing of AMI systems against


published and known vulnerabilities;
Establishing the correlation of event
logs on Operating System,
telecommunications, Firewall, IDPS,
Web Servers, Application servers,
Database Servers, Network
Routers. VPN Servers etc.);

High Availability
M

--;;;:;:;::;;::;;.-;;;-;:r"Pt;;:;;;;:;;-;,:~;;;:;;-~~~~~~~~~~~~~-;;::;-----r;-
P roairem en t of IT Produds and Svices Bidding ()oellllenl
1
ADB-POEIP 11-Tranche1-AMI Project !ESCO pact.llJ'

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r

_________ s._199_

The Firewall must maintain all connecti


. f .1 ons
during a a, -over, including VPN
connections and maintain encrypt session
If a prima~ gateway becomes unavailable,
s.
all sessions must continue without
interruption.

Management
M
Central management system for
monitoring, logging and reporting on
performance/exception statistics.
Easy to use console to configure
IPsec user accounts

Support for IPsec Flow Monitoring


SNMP MIB (as in Cisco equipment
or similar) including tunnel uptime,
bytes/packets transfer etc.
Redundancy
M
The solution must be able to withstand a
disruption in service by the primary Firewall
system, either due to a power disruption or
other failure. The firewall solution must
independently determine the need for a fail
over and be carried out without the
intervention of the system's administrator.

Redundant Power Supply M


The Firewall must support redundant power
supplies that shall guarantee the required
MTBF and system availability indicated
above.

Transparent Fail-Over M
In the event that any individual gateway
becomes unreachable, all connections are to
be re-directed to a designated failover
without interruption. Users must not need to
reconnect and re-authenticate.
Reliability
The Contractor shall ensure the proposed M
network equipment shall individually meet
the following requirements:

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J :~---------------------s_ecn_o_n ..,, 1
~~
_Vl_-_S:..:ch:.::ett:::.~a.,,,.

reliable and available at a minimum


of gg.999% of the calendar year.

. . ments of the Network Hardware and Associated Softw

Tobi 28 T"''"' 1 "'"'" '"

6. 7.2.3. Schedule J3: Computer Hardware & Associated Operating System

The equipment provided shall support a minimum j M


of the following: II
Consoles at Windows 7 (or higher version provided j
Service
Centres
they are proven solid and robust) j
2.4 GHz, 4Gb Ram and 300Gb Hard Disk.

Wi-Fi integrated.

The equipment provided shall support a minimum M


T.18 Category 2:
Router of the following:
Modems at Up to 54Mb/s
Service
Centres Connection to ADSL
Outputs for no less than 4 peripherals

(PC, printer, etc.)

Wi-Fi Connection

T.19 Category 3: The equipment


provided shall support a minimum M
Workstation of the following:
at AMI Workstation
Centre 4 processors or 4 cores minimum

2.2"GHZ or Higher '

64GB ~ntemal memory minimum

300GB internal disks, for the operatin9


system
4 USB 2.0 ports
HD Graphics,
18 inches LED Monitor

T .20 Category 4: Adjustable mounting depth D


Cabinets

P Prrocu~r;emeninictoil~~~P~rod~ucts~arnnd~S~ervlces~~========================~======
~
AOB-PDEIP 11-Tranchet-AMI ~ IESCO p9,>.a9" 1
~

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---- ----..::.:.'...
6-20t

Ventilated front door and side panels for


increased airflow

Hinged cabinet swings away from wall

bracket for easy equipment and cable


access

Locking, reversible front door

Locking, removable side panels

Top and bottom panel cable access


openings

T11 UPS and The UPS must provide capacity minimum 20 kW M


Gen set for one hour.

The Gensel must be 200 kW or more for operation


outdoor.

Ta!>!e 29 Technical requirements of the Computer Hardware & Associated Operating System

6.7.2.4. Schedule J4: Operational Requirements

P.eq No ~~ Requirement .J. Operational Requirement Description a. M or D J Confirmed


;.,,,;I Summary-~- Value

01 Software HES, MOMS and Billing system shall run M


Environment in four environments, namely: Production,
Integration, Test and Education
Environments

The Integration Environment should be


used as Standby Side for the Disaster
Tolerant Solution.

Software updates must test in the test


environment (Functional Tests),
performance and Interface test must be
---- made in the Integration Environment.
02 -+---~~i::~.:_::-==~~~~~-t-~-t~~
Maintainability Bidder must present a concept how the M

l_
disaster tolerant solution shall oper~te
using the Production and Integration
..___ Environment

Table 30 Operational requirements

6.7,3 s
ltie chedule K: Support Requirements I
ab..~PloYer' . to a Service Level Agreemen
- .. ~ as rnay indUde some of the requirements set out below ,n
an Append
~ ... ., ix to the Contract Agreement.
.~~ of IT pyodudS and $elViceS
~ ~- -~ent for p,ocu,e,nent
"""OE1pllj

-
ranth 1
e ~I Project IESCO Package 1

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6-202

1. Response Time for Fault notification - this M


refers to the time it takes for the Employer
to be notified of a fault by telephone. The
minimum required time to report back is
within 60 minutes of the appointed
Contractor reporting the fault.

2. Restoration Time - this is the length of time M


to fix a problem or establish a workaround
to resume business continuity The
maximum time for a business-cnucal
problem is within 24hours. For a business
non-critical problem, the maximum lime is
within 72 hours.

3. The bidders shall be committed to send to M


the field -if necessary- the resources to
restore system and solve the software and
I
hardware problems that cannot be solved
remotely within the framework described m
1 and 2 above.

2. Hardware The Contractor shall provide the hardware and software


and Software maintenance services that meet the service levels in 1 above
Maintenance: and provide for the following:

Item Minimum Requirement ~'~ llorD .'.~~

1. For the hardware and software: 247 M


Support

2. One new Software versions per year M


required

3. Single Point of Service for all components M


of the AMI solution

3. Software Item Minimum Requirement ~if..~' II or D ~~~'


Support
Senitces 1. The period of software support servioe M
provision is 7 years from contract
commencement date.

Piowrement of IT Products and SeMc;es Sodding oocument ,o,


,o.39' 1
AOS-POEIP U-Tranche1AMI Project !ESCO p

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---------~-------&~203:. :.

The Contractor shall provide a number of staff M


skills. competency level and location available to
provide ongoing support for the services required
in 2 and 3 above.

equipment The Contractor shall describe their internal fault


s. fault and reporting, fault escalation and feature request
M
NeW Feature processes. This description should include but not
Request limited to:
Management
Fault resolution
Fault escalation
Feature requests
Requested or Identified Fealure
development

Table 31 Support requirements

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IMPLEMENTATION ARRANGEMENTS
7.
General Requirements
7.1.
ctor is responsible for all implementallon and corn....
. lect where the Con t ra . 1 .. ,1ss10r
This is a proJ . f t'onality performance, and time me of the whoie -~
regarding quantity, quahty, ~bn_c1.t1 the Client shall provide the resources for the installat SOlt.t.o,,
h t ding of the respons1 11 Y, . ,on O' :r
Notw1t s an d t ng equipment communications equipment and other rela ~
fi1eId equip
ment (meters an me en ec ,.,,
. . . this SOR The Contractor shall be responsible for the guida -
devices) as per the provisions in i . nee a:
the final commissioning of the project scope.
The Contractor shall provide an appropriate numb~r of staff. including a project manager, of ad~ce
. d . for the implementation of equipment and associated software. The Bidder 5,,,
skill an experience , ...,
provide resumes of proposed staff demonstrating skill and experience in deploying tr~
equipmenUsoftware.
The implementation shall consider the following Mandatory (M) Items.
Project Management Provisions, including:

o Resources provided by the Client.


O Implementation Schedule shall be as per the provisions in this SOR. The bidder rrust
specify whether they can comply with the schedule or require a drfferent work pla .
Interoperability: as per the provisions in this SOR.
Migration: As per the provisions in this chapter.
Acceptance Testing: Pursuant to GC Clause 27 and related PC clauses, the Client (with~
assistance of the Contractor)shall perform the following tests

o Proof of Concept as per the provisions in this SOR


o Individual test (where relevant) on the Products and/or Services following lnsta!latior
to determine whether those supplied meet all the requirements mandated fct
OperationalAcceptance.
Functionality Test for meters, data concentrators, communicaoor,
deployment system, HES, MOMS and Billing System
Interface Test
Switchover from Primary Site to Standby Site
Performance Test
Test benches and portable testers
Training: as per the provisions in this SOR.

7.2. Project Management Requirements


The Bidder shall show f f ~
ISO 9001 di ~~ o quality assurance across both the organizational and proJed le '
an or Capability Maturity Model {CMM) certifi . ~o11 platl ,<1
QUahty management !Cation and lndude the pro.,..,....-

The Bidder shall describe the f ~


notwithstanding of the Plan Res~oe;:
1
Rgov~ arrangements fOf a successful
s, esources and lmplemention as per this SOR.

7 .2.1. Preliminary Project Plan

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~
~~~~~u::::rem:.::,:e::.:n.::.ts-------------------~6-~20~S

de a Preliminary Project Plan to including, but not be r 't d

I
all prov, mu e to, the following
ijdef sh
r~ s.
-:ts- bectives and methodology
ect o J
, proJ ement and quality review Plan
ectManag

I ' f'tOJ. Staffing Pl a n:


,ProJeC

taS
1
. di howi
, c,etailed 1mplementa~1~n . Sche u e s owing . the phases, milestones
kstaclivities/respons1b1ht1es that shall meet the rmplementation arrangements in this SOR

and stal
. t
ed time frame for the projec .
and key

k Time and Resource Schedule


, KeY Tas. '
Technical and/or Operational Support Plans
, Plan for Delivery of Goods and warehouse management
, Installation procedure as per geographical areas
, Training Plan
, Risk Management Plan
, Pre/post Commissioning/Operational "Acceptance Testing Plan
, Warranty Service Plan
, Post-Warranty Service Plan
, Reporting Plan, including progress report, milestone reports, design and final documentation
delivery.

7.2.2. Responsibilities Allocation


The three main actors participating in the implementation of this project are:
Client and Implementation Agency: the client, the utilities shall also be the implementation
unit. They shall receive the equipment and shall install them on the field based on the
instructions received from the Contractors. The Contractor nevertheless shall not be released
of the responsibility until the system is working properly.
' Contractor: the Contractor provides the goods, implements the hardware and software for all
the systems, provides the necessary training to the client for the installation and operation of
the system. The Contractor is also responsible for the proper commissioning of the entire
, system and shall remain committed to the project until full completion.
SuPerviso c
ry onsurtant: consultant engaged by the client to certify the correct installation an
d
COrnrnission net
rng of the system and the correct adequacy of the final soluton to the le er
documents a d .
n ObJect,ves of the project.

I
Crient
~11h tan in Sdditi0~ . ..
Party in the hire a third party for the installation of the meters so there shall be an additional
~ .. "'" Project implementation framework.
1&:~
-"i'OEIP II T Procurement of IT Products and Services
..... 1'1nc:tie1-AMI p
~ roject IESCO Package1

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SectJOO VI - Sche<1u1e o1 ~

~
In this way, the following table shows the rights and obligat,ons of the parties.

fl ii:!:: ft~ _::213 7 I :~,~~ ~ i,iAl&.I.LE


r]fl;"~ : U. w-- !
L1
O
~! . -1
Client Receive from the Contractor the Implement the field elements according/
procedures and training for a correct to the instructions received.
implementation of the system. Avoid implementations against
instructions and request authonzation
. !he
from the Contractor to undertake aCtlons
I
not compnsed in the instrucllons. /

Commission the equipment as SOon as/


possible. test and release the Contractor
for further ,mplemenla!lon obligations
-
Contractor Be informed of the implementallon Implement the hardware and software
progress and right to access and assess for all the systems.
the implementation procedures and Ensures the correct commiss,on,ng of all
quality at any moment. the elements.

No element is installed against the Provide guidance and support when


instructions. issues anse or \\;hen problems are
Relief of obligations of commissioned envisaged
elements. Full availability for consultation from the
Client with regard to the 1mplementat,on
and or use off the equipment during the
agreed penod.

Supervisory Receive correct information from all Certify the correct commissioning of the
Consultant parties to carry out its obligations. elements

Provide technical support to Client and


Contractor for a success
implementation.

Table 32 Implementation Actors' Rights and Obliga:ions

In addition, a number of committees must be Implemented in order to make the necessary decisions
within the project, namely:

Technical Committees: these committees are to discuss and determine technical aspect that
must be approved in the Project Committee. Their members -minimum- shall be the technical
responsible of each of the parties. It shall be summoned as long as one of the parties requ,res
so. The areas shall be:

I' 0
0
Metering
Communications
0 AMI Systems
0 811Jing System
Pro~ect Committee: it shall review the progress of the project, analyse the existing issuesand
decide about how lo proceed. They shall see to the proposals elevated from the Consultation

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, ~
The
sci'~
of Requirements

member shall be the team leaders of e ~..


6-207
..

r,1m1ttees. a._.. or the l)ar1i


CO 'de in the first session the rules for decision mak es. The Committee
5hafl dee . . . ,ng process and th
. to the following periodicity ey shall gather
accorct,ng
weekly during the first 3 months.
~ Every two weeks during ~h: following 9 months
Monthly during the remaining part of the proiect.
O

Resources to be provided by the Client


71_3.
shall provide the following resources:
""taen t
, Project Office with furniture and access to Internet

, AcceSS to all documents relevant to this project, including but not limited to the Feasib,hty
Study.
, warehousing services for the goods
, Rooms for Main and Redundant Control Centres. The Bidder shall indicate in the offer the
area required (square meters) for these two rooms.
, Asea to install the test benches and undertake meters' testing.
, The resources as per the table below:

Telco lnstallers7 22

5u?eMsors 26

Backstopping Staff 15

lllernan 16

i'larenouse staff 3

I Total Staff 326

25

Table 33 Resources required

------
-~ ~
~ed lo guide and support the Employer in me imp1ementa110n
1 lhe re!aled actvlbe',.

:::: ~ent tor Procuremenl al IT ProdudS anO s-,as
l>Eip II T
tanehe1-AMI Pro,ect !ESCO Package 1

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Seer ion VJ - Sched
ule 01 Requirements

ted Implementation Timetable


E~pec
13' nt strategy is to implement the AMI system and th .
ed deployrne e re1 ated equipment in no
"1~3years. . .
,l.a" a tentative 1mplementat1on schedule for the project. The Bidd .
be see~:on schedule within the offer. er shall provide a
f 1e,an~ernentau
~~Jl1
,t I ,( ,I,~
I
'.!I I ' I (i [11'.il [11 I ti I [!. I ~ I l,, I r .. I I r',

~~
I~ -
~;very
l~ rdware 25." 25." 25." 25.()%
~~,;a:tom .
1~ces 25.0% 12.S" 12.S" 12.5" 12.S"
l~Qtt-30) 12.5" 12.5"
I ~ns.'Andlargettustome~ 25" 25" 25" 25%1
I ~men~Benchest&!Mobile) I 100"
1111>" qui
1.--
1 ~mr,ngJS<Mems,ll)peratlons)
1 ~~ntatiorralmng
I 100'6\
~~mentaitor!Jrainlng 5" 50%I
-~
""vml'D:stribUledltommunlcations
..s~Dnit~llnplementation t 100'6
lsilrtil0,!ajo4ollout 12.5'6 12.5" 125" 12.5" U5" U.S" 12.5" 12.S~
~ 25" 25" 25" 25"1
Jl'li61omers I 16.7" 16.7" 16.7" 16.7" 16.7" 16.7"

it:."$
6
l'.riatt I 1D0%1

-~- !..+.wilt
- Y:iltl

_le'.t,.1tt
~Yltem
1-.ir~
I 100'61

I 100'6l
I 100'61

I 100'6 1",
~~
'
v 50% 5"
I ,nnw.,
o.i,,.bi.1~1s.

~
~

~
!Grit em
loninl!

l 5"
I 100%1
SOK1
16.7" 16.7" 16.7" 16.7" 16.7" 16.n

Exhibit 24 Tentative Implementation Schedule

I 7.2.s R
I
~- eporting
~::tallding of th 5h II prepare the
9e11era1 e specific reports in each of the activities, the Contractor a
' l.loii reparts during the project implementation:
iss lhly Progr k during the month,
Q lies encou ess Report (including but not limited to): activities underta en
~rt~r1y Prontered and solutions provided, etc. . . ro'ect progress and
Ille Pliance J:s~Report (including but not limited tor .~tat1s~cs of tha~!ti~nand mitigation
asures, au e plan, forecasting of pending act1v1t1es, risks ev
~ rnrnary of key issues and its solution, etc.
!\rt~
Of Ii PrOd Bidding oocument for
Ucta Ind Services
ect !ESCO Package 1
ADB-PDEIP ll-Tranche1-M41 Pro)

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ReQu,ements 6-209
~~'~
~ . f of r: Ctoncept
proo O
7,3, .
ic ,mpac
t of the projects it is considered mandatory to organize
. . f
ate t f th
s o e proposed
"'estrateg se and the communication eatures of the meters. Before th fi I
iou . tar the u d b . e ma contract
rJJ in partiCU cost the lowest evaluate su stant,al/y responsive must inst II t h
,?!II t its own . . . a a rs own
s~ and a and the associated equipment. communications set. meters in transformers In-
s rJfJ rneterse\c.) in total. comprising a number of one phase and three phase meters according
~Displays, quested in this SOR and the proposals made by the bidder. Meters must cover a
..,~architecture re unications requested in this project (PLC, UMTS (3G). fibre optics). Likewise a
!'l~ of the comm ary HES shall be installed to communicate with the meters. '
13 f the necess
sam~0 onstrate their proof to communicate and to perform within the prorect networ1c's
lie:elS must dem
'th the requested leve I o f service
in
th'is SOR and they must also demonstrate the
:ronment W1 b I
~ perabi1ity as per the section e ow.
,.ero d of the different systems comprised in this SOR shall be undertaken in parallel to the
Ft.Jti, a emO
r;s:ilatiOO and testing of the meters.
1nthiSwaY, the scope of the proof of concept shall comprise at least the following:
, Field installation (the installation can be performed -on Bidder's request- by the Employer.
The bidder must provide the devices and necessary equipment to be installed. This shall
require the presence of the bidder on the field and the provision of a set of instructions for the
employer in advanced).
500 meters -475 PLC (450 A1 and 25 A2 30) and 25 UMTS {3G) to be installed (in series
with the existing meters) in 10-12 transformers in the following areas:

o Cantt Saddar area;


o Raja Bazar area;
o Commercial Market Satellite Town.
Installation of meters shall be done considering combination of different types of meter and
concentrators so that all meter brands proposed in the bid are tested under all concentrators
brands proposed.
Installation of 10-12 concentrators with UMTS (3G) modem router for the same transformers.
The Employer shall provide the SIM cards.
~lion 01
ft-di\~ a demo HES, MOMS and Billing system framework at Contractor's premises. This
ris1a11a~n ~ust connect (via DCUs) to the modem routers installed above. The aforementioned
,eds an be tested to confirm the compliance with this SOR. The Proof of concept shall be
PL Passed if the bidd
I er successfully proves that: .
C Meters a d a. 1000,10 f th
n concentrators demonstrate proof to connect and operate m - o e
~-
lJMTs (3G) Me
ters and AMI system connect and operate9 100% of the cases

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6-21 o Section VI _ Seti

~
Meters are interoperable meaning that they perform equally under any of th
econ
proposed. <:entra~1
Systems are providing the mandatory requirements in this SOR. Minor d .
ev,ations
accepted provided the bidder commits to solve them during the implementation lllay ~
Annex B provides the list of tests to be passed in order to accomplish the Proof of concept.

After successful Proof of Concept, the Employer shall issue the correspondent C
Acceptance of Proof of Concept (see Annex 8) ertffrcate ot
The test should start right after the reception of the Notice of Award by the lowest
substantially responsive bidder and shall be completed successfully within following scheou~;aluated
ArrangemenV Delivery of Equipment from NOA 30 days
Installation, Commissioning and Energization Testing 60 days
During this time the Contractor has the right to make as many tests as desired (advanced nollce
required).

7.4. Interoperability

7 .4.1. Approach Required


Interoperability is an important feature within the development of present AMI project including. AMI
assets have an expected life of no less than 15 years and utilities want to ensure that the implemented
system shall be sustainable in technical and economic terms.
AMI system requires two way communications in which the HES shall not only retrieve information
from the meters and other elements in the network but also requires operating the meters by sendilg
orders for elements activation (switchers, breakers, relays, etc.) or by changing sensitive information
for tariffs, parameters, etc.
In that sense, the solution scheme proposed by the bidder shall comprise the following elements:
No less than 3 PLC smart meters manufacturers providing evenly distributed amount of
equipment;
No less than 3 UMTS (3G) smart meter manufacturer;

No less than 2 OCU Manufacturers providing evenly distributed amount of equipment:

1 systems integrator;
1 expert in communications.
th systtlTI
The consortium leader shall be either one of the smart meter manufacturers or
Integrator.
The interoperable solution shall comprise at least the following mandatory elements:

Open protocol;
One MOMS;
As many HES as necessary;
Integration of communications between the elements;

-P-ro_cur_em_en_t ~ O
o....,f,....IT_P_rod_u_cts_and_S_eM-.ces----------------:::;-e,ddirl9
..,,,.1
c0P~,,-
ADB.f'OEIPJCT= ... 1-AMI~

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ult~R~u~~~ern~e~n-~----------~~~~~~----~
\\'~ 6-211
~ perability Tests
.2 1otero . . .
7.4 . (!OP-Tests) rs the act of determining if end-t
. 1est1n 9 . o-end functio 1.
i11Y . tng systems or elements 1s as required by those na 1ty between {at
n,un1ca ' . . systems' ba
I [#,, ..... c0m .
,... h ,ntero
perability tests of each single device (meter con
. centrator )
se standards. The
.,.,we of I e t as defined by Smart Grid Coordination Group (SG-CG ... is to prove inter-
r ~tlo conceP . . ) of EU mandate 490.
1~ . le de'IIce . proof of conformity for the chosen application sta n d ard s {e g DLMSIC
eachs11l9 cation standards (e.g. PLC, RF, etc.), is required Int . .' OSEM)
f~.., as C()llln'lun;ement to (the next step after) conformance te~tingerobperab,_ht~ testing may be
i) a supp ff . . Y verifying that d.
itl'ed as . ns do indeed work together e ectively and interoperate, to deliver the ex werse
I "~entabO sin the interoperability test should be tested according the sarn fipelcted r_esults.
.... 1<.ystefll f . t bili e pro, e. In this way
::;~sof the solution adopted or in eropera , ity, the IOP-Tests must comprise the following: .
, f04' each single device (meter. concentrator. and DCU):

O Test basic protocol functions against an agreed set of rules. including (but not limited
to):
Reading and recording functions
Messaging with other elements
Reception, processing and execution of orders,
Etc.
O Test if the device has the correct objects and data types {recording channels. alarms,
control orders, etc.)
o Test if the device meets functional requirements contained within the technical
specification {comprising a check for each of the functions)
, For multiple devices, the following activities shall be conduct:

o Replicate the local environment within a laboratory test bench; comprising, but not
limited to, connection between the elements. distances, potential disturbances, etc.
o Test if devices can communicate with each other seamlessly with all the possible
combinations of elements in the network.

The.Bidder must provide IOP-Tests certificates issued by a reputed external testing entity that certifies
~interoperability by means of tests of the elements participating in the project.

\~

~~ '~1 tem deSl9'1 and testing.


~ ~allQability~~ facilitate Smart Grid system interoperability through standarditanc:,:: bt infe(C/langed w,thouf
~a...:._ ~,ges to,,... lntercnangeability is the ability of two or more devices or c;ompone ~"'m pertonnarr<:e The
'""It do -er device . ...,,,,.datioll ,n sy;,,v
IIOt COmm . s or components in the same system and without """' - r'
~ unicate With eact, other, but one can simply be replaced by anothe .
~: ~t for rement of IT p,oduetS and Se,viceS
~IP ll.t Proctl
ranai.1
-AMI Project IESCO Package 1

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6-212

7.5. Test benches and portable testers

7 .5.1. Test benches


Meters require testing before acceptance of the load (as per IEC 6205~ 11 and IEC 62058-31). In
regard. 5 test benches (4 single phase and 1 three phase) shall be provided and installed by the~
in the area provided by the DSO.
The test bench shall include. but not limited to. the following parts:
20 meter positions
Power switches
Testing Result logging facility computerized
Operation keyboard with display and PC software
Reference meter
o Accuracy Class: 0.05 Active Power and 0.1 Reactive Power
o Range of Phase: 0-360 with find adjustment of O 1
o Warm-up time less than 2 mins

Signal generator
Power source
o Current 0-120 A (x3) with 0.01% resolution
o Voltage O 300 V (x3) with n 0.01% resolution
o Power factor Oto 360 degree with 0.1% resolution
Frequency 45 to 65 Hz
Error calculator with display range of 0.01 %
Starting Current 1 mA

7.5.2. Portable Testers


The bidders shall provide 20 extra portable testers (16 single phase and 4 three phase) with the
following characteristics:
Accuracy class 0.2.
Display: Alphanumeric 4 x 20 characters for single phase and LCD for three phase
Communication: minimum 1 x USB
Voltage: 85 to 250 VAC per phase
Current clamps (1 for single phase and 3 for three phase): min 50 AAC

7.6. Forklift
One 3 Tons forklift shall be provided by the bidder. The characteristics of the Forklift shaff t,e tl1t
following:
Capable of handling pallets of size LxWxH = 1.5x1 .5x1 .8;
Capable of lifting pallets up to 4 meters high;
Gasoline fuel.
Pneumatic Tires.

7.7. Migration

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of Requirements

~ \~'~ . ~~3
r r,,ust migrate the data from the old billing system. into the n .
n,. ~
~vr . g
ot
f

.., is a COBOL app 1.lcatlon where the data a
. .
ew billing and CIS
re stored i fl systems
_iA l)llhrt 5yste the required format o application modules 8 .
11 n at files (see stru .
-,e"" ") into es1des the cture in
_,fli'd-. ,. st ten years must be extracted and migrat d master data the
I?. the 1 a .. if . e to the n . . meter
,. ;,r{JS fol' le any add1t1onal code required for this purpo T ew b1lhng system Th
tiY', tiall wn . system according . the format se. he empl . e
.p:;rJ s ta of the previous P oyer shall provide fl t
~ fleS ,oit/1 dat each stage shall be concluded by signing-off a ca'Posed by the Contractor. T~
,.. ed data a nvers1on Certificate
'ff,'~ hould perform the following tasks:
traCtor s
r-tCo"studYthe existing application. data files and manual data sources
oes1gn
. and develop a solution including intermediate utility (if a ny) t o convert the data from
. t' databases to the new databases.
ex1s ,n 9
()em onstrate and test this data migration on sample test data from exISt'lnQ 11ve apphcat1ons.
. .

, oevelop and document all operational and technical areas for above solution

sidder should include, as a part of its Technical Proposal, a description of its general approach 10
:datamigration process (m~n~al and automat~d) for historical and cutover data. The Data Migration
5rc1iegymust address, at a minimum, the following:
, Migration overview with objectives, approach, impact, and resources.

, Migration data (source and volume).


, Migration process (automated or manual, verification procedures).
, Migration support (system. policy and hardware).
, Migration schedule.
Migration preparation task outline.
Tr.eContractor shall provide a detailed Plan at the beginning of the migration activities including (but
~timtted to) the following items:

Identify data elements to be migrated.


' Identify necessary computer processing workloads.
' Identify any special forms and procedures.
' Identify
. any control procedures and evaluation criteria. d rf ipate in the migration of
Identity, with the assistance of discos, the personnel neede to pa re

the data.
' Plan any special training for migration activities.
' Plan
Dev any interim
. file maintenance requirements. . . ro ram coding, test plans. a nd
9
etop migration programs (this includes specifications. P
COrnplete testing).
Pres . for approval.
ent Migration Plan, Procedures, and Programs to discos

7.8 T
lhe . raining Requlrernen
tS abilities of the
rt.- Bidoer shall . development of the cap
"""nfs <i~ff offer the necessary training sessions for the d. to this sOR.
1e1 'Nith ded accor ing d
lt-.e1ra . regard to the hardware and sottware provi ed champioOS' traine
IOing sh . . in-house select
all follow training for trainers approach. where the $elViC85

-
~ n......--- ement of rr produdS and
,~entfor p,oeur
IPIJ.Tran
che1AMI Project IESCO Package 1
a

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by the Con t ra
ctor in the company shall train in cascade. The Cornractor shal prr,, 1f
c ,r,,. Cr:,
all the necessary training matenals to develop the casca e ;..,;
In any case, the Bidder shall include the following training sessions

7.8.1. For Headquarters' Staff

Metering Technology AMI 11.1

Concentrator /Access Point 25 2 days IM


Communications Technology AMI 25 / 1 week IM
Implementation Process and Procedures 30 1 .',!?el" M

Key User I Expert User HES I MOMS 15 2 V,'4:,$ M


I
Expert User Billing 15 4 wee- s ,M
Expert workshop Billing 15 / 2 x1 ....eek M

Key User Database 6 f2wees /M


EDM- System Administrators 12 4 weexs M

Billing System administrators 12 2wee s M

Database administrators 12 1 week M

Other Trainings proposed by the Bidder D

Table 34 Training requirements for Headquarters Staff

7.8.2. For Regional Divisions

Subject/Group Number -- Duration d II 010


. , . , . -.,.,_ each event .

Briefing of Installation brigades 15 Events, > 300 bngades (2 1 day


persons)

Use of Deployment System 3 Events. 10 persons each 2 days

Communication training PLC I RF, 3 Events, 10 persons each


UMTS (3G). leased line, xdsl and
VPN

End User 60 Events for 10 persons each 2 days

/
-~
r

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..,

fEXpert user AMI 3 Events, 10 persons each P


PES er 1 week
~eyU M

2 Events, 12 persons each (4


1 week M
per PES)

3 Events, 10 persons each per 2 weeks


PES M

System 12 persons
iuiMSJHES 4 weeks M
AdJ1lirustrators
I

Key user Billing 3 Events, 1 O persons each per 2 weeks M


I PES
I
I Expert User Billing 20 persons 4 weeks M
I
I Expert workshop Billing 2 events for 30 persons 1 week M

!Key User DB 3 persons 2 weeks M


I
I Management 1 event for 20 persons 1 day

; Olhet Trainings proposed by the D


BKlder

Table 35 Training requirements for Regional Divisions

7.9. Documents and Manuals to be provided


he Bidder shall provide with the bid the fallowing documents:

Co
Completed Schedules A, B C , D . E F , G and K.
mpleted set of Schedules H and J . . .
I
;teroperability Tests Certificates for each of the elements provided rn the bid.
Sotnicaf Description of the elements offered
Preli ~re lmpte~entation Methodology description. . .
minary ProJect Plan, including items as per instructions of this SOR

ltie Co
1in.._ ntracto 'th' 6 months after Contract
-~il\Jre: r shall provide the Employer with the following items wi in

TyPe t b nd and model)


TYl>e est for Meters A 1, A2 and BCD (one certificate per meter ra
T tests of DCUs
Yl>e tests of modem routers

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. 11hs Contractor shall provide the Employer with T
During the pro1ect im~lemed~tat~ni eof required maintenance) of all the elements in:11nicaJ
Operatronaf Manuals (mdu mg e a, Udeo in
brd, including (but not llmrted to):
Meters and metering equipment
DCUs
Communication equ,pment
IHO
Software (HES, MOMS, Billing and Operational Systems)
Hardware (servers, switches. etc.)
Upon completion of the implementation of each element (software or hardware) the
shall submit High Level Map of the element, detailed configu ' . Brcde
communications/interconnections arrangements. ration afl<

The_provisron of the manuals shall be mandatory to get the Certtficate of Accepta .


equ,pment of Software. nee of the 1ns1a11ed

-
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6-217

ANNEX A: Existing Billing System Structure.


s.1. r,g are tt,e COBOL files ,or d ata m1grat1on.
.

r,t 1(/()V,1

:feI F~es
i ral Master File (GBM F . DA T )
Gene
' General Meter File (GBMFS.DAT)
Industrial Master File (IBMF.DAT)
, Industrial Meter File (IBMFS.DAT)
, WAPDA Employee Master File (WBMF .OAT)
(GBMF-gov.DAT)
, Govt. General Master File
(GBMFS-gov.OAT)
, Govt. General Meter File
(IBMF-gov.OAT)
, Govt. Industrial Master File
(IBMFS-gov.OAT)
, Govt. Industrial Meter File

I Pa)ment Files
Monthly Payments Summary File
Govt. Monthly Payments Summary File
Residual File (RESIDUAL.OAT)

i H:story File
' Bill History File (BILL-HISTORY.DAT)
' X052THF1.0AT
' G136THF1.0AT
' Mi37THF1 .DAT
' X138THF1.DAT
' X139THF1 .DAT
' X142THF1.DAT

(~
:Ustment File
' Monthly Ad'
' AOJX-FJL Justment F'II e (ADJM-FILE-MNTH.DAT) (OLD)
' XO E-MNTH.DAT (NEW)
52DTBF.DAT

s l
abJes f:ile

Bank CO(le F't


~e(XMXBNKX1.DAT)
procurement of IT ProdUciS and SeNices
'IPll.lrafor
lldie 1-Al,11 p .
roiect IESCO Package 1

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- tt

6-218 Section VJ _ ~

~
Feeder File (XMXFDRX1 .OAT)
Govt. Department File (XMXGOPX1.DAT)
WAPDA Department File (XMXWDPX1.DAT)
Sub Division File (XMXSDVX1.0AT)
Classification Code File (XMXCLFX1 .DAT)
Tariff Code File {XMXTRFX1.DAD
Tariff Rate File (XTRFRATES.DAT)
WAPDA Employee EPF Code File (EPF-FILE.DAT)
FBR FILE (MATL-FILE-MNTH.DAT)
Billing Schedule File (MAIN-SCHEDULE.OAT)
CORPORATE CODE FILE (XMXCORPX1.DAT)

6. Change of Reference File


CH-FILE.DAT

7. Cp22 Files
CISMFCP22.DAT
CP22-MONTH-POSTED-FILE.DAT

8. Monthly Files
CP104-BAL-FILE-MNTH.DAT
CP110-BAL-FILE-MNTH.DAT
GOVT -BAL-FILE-MNTH.DAT
CP41-FILE-MNTH.DAT
DIVB-107-FILE
CP114-FILE-MNTH.OAT
TRANSFER-INOUT-MNTH.DAT
TRANS-110-FILE-MNTH.DAT
095-FILE-MNTH.DAT
ARREAR-FILE-MNTH.DAT
CP110-FILE-MNTH.DAT
MIS-ST AT-FILE-MNTH.DAT
MIS-FILES (ALL 3)
TOD-FILE
GOVT-SUR-FILE.DAT
GOVT -ADJUSTER-FILE (PROFORMA-II)
DEFAULTER-FROZEN-FILE
S120-FILE-MNTH
GOVT-DEPT-FILE-MNTH.DAT
l ~
~P-rocurem----~-lo~f7-IT~P~rod-,-uds--.~--,-,,SeMces-,-'--------------------------~~e~~d::::i~[

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AN,,
.. ,ex c certificate of Acceptance of Proof of C oncept
s.3.
CERTIFICATE OF ACCEPTANCE
OF

PROOF OF CONCEPT

""otXX
oa1e.N ' 2015

Tol'lhOm ~ may concern,


The undersigned herewith certifies that the [Co_n~~rtium/Bidder) named ---------
ras successfully completed and passed the activities related to the Proof of Concept corresponding
iothe Project Advanced metering infrastructure project in Rawalpindi circle and new customer
information and billing system for the entire company in Islamabad electric supply company
(lESCO). In particular, the [Consortium/Bidder] named has proven that
PLC Meters and concentrators proof to connect and operate 100% of the cases (in particular.
connection disconnection, tariff changes and firmware update).
UMTS (3G) Meters and AMI system connects and operates 100% of the cases (in particular.
connection disconnection, tariff changes and firmware update).
Meters brands proposed in the bid are interoperable meaning that they perform equally under
any of the concentrators proposed in the bid.
Systems are meeting the mandatory requirements as mentioned in Section VI of the bidding
document: Schedule of Requirements.
FotloWing are the mandatory to be attached with certificate.
' List of tests performed as per SOR
> Analysis made by the firm.
'' PLC Analysis
The f<JGowi
COrnrn~ ng minor deviations have been detected during the proof of concept and the Contractor
s to SOive th .
em during the implementation of the project:
Xxx
Xxxx
' Xlo(x

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Section VJ _ Sett
6-230

~
..,
8.4. ANNEX o Illustrative List of Type Tests and Rout
. ne f:,\r
Tests
Following Type Tests shall be carried out on kWh, kW meters as per respective IEC pr .
Ovis1011s:
Test of Mechanical Requirements
1) Spring Hammer Test

2) Shock Test

3) Vibration Test

4) Test of resistance to heat and fire

S) Test of protection against penetration of dust and water


Test of Climate influence
1) Dry Heat test

2) Cold Test

3)Damp Heat Cycle Test

4) Solar Radiation Test

Test of Electrical Requirements


1 )Tests of Power Consumption on voltage circuit

2)T ests of Power Consumption on Current circuit

3)Test of Effect of voltage Dips and short interruptions

4)Test of influence of short time over current


5) lest of influence of self-Healing

6)Test of influence of Heating

7) Impulse voltage Test


8)AC voltage Test

Test for Electromagnetic Compatibility


1 )Test of Immunity to Electrostatic Discharges

2)Test of Immunity to Electromagnetic HF Fields


3)Fast Transient Burst Test

4)Radio Interference Measurement Test


p1ic3!lle
Test of Accuracy Requirements (For KWH meter Parts) as per IEC 62053-21 whereap
1 )Test of Accuracy
2)Test of Influence Quantities
3)T est of No Load Condition
4)Test of Starting Condition
A sample
The meters offered for Acceptance shall be grouped into lots containing up to 1000 meters ,o1JoW1119
Comprising of five (05) meters shall be selected at random from each lot and subjected 10
Electrical Tests:

~:--.:-:-=:-:;--;:;:-;;=::=:-:::;-;;:::;::::-~~~~~~~~~~----:::-;;:=----;;;;-
Proc:urem ent of IT Products and Services Biddin9 CJoCl1"
1
ADB-POEIP 11-Tranche1-AMI Project !ESCO pa<t,alf'

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dReQU~~em~en::.:.::~:...-~~~~~~~~~~~
vi'~ 6-231
:J"4' . current test
1) 51art109
rest
21creeP
racY Test
3)AcCU
voltage Test
il)A-C-
' Acceptance shall be grouped into lots containing
ttered(02)
.or I d up I O 1000 meters A
~ietei'S o meters shall be se ecte at random, from each lot d . sample
-e _..cirlQ of twO an subJected to following
rf'P~-jrests:
~) 1111pulse Test
we< LOSS Test
2) P0
Transient Burst Test
3)fas t
4) Infl oe
nee of Harmonics Test

DC and even harmonics Test


51
Dry heat test at 80C.
61
shall be accepted if all the meters qualify in the tests described above. the lot shall be rejected
rtklt more meters fails in any of the samples tests.
jtloO ct
Tti?meters offered for Acceptance shall be grouped into lots containing up to 1000 meters. A sample
ecmprisinQ of five (05) meters shall be selected at random from each lot and subjected to following
Mechanical Tests:
1)Test of protection against penetration of dust and water
2) Dimensional Check
itt lot shall be accepted if meters qualify the above test. in case any meter fails in the relevant test,
ardher sample of double the size shall be selected and tesUtests repeated. If any meter fails in the
~e-131ll in the second group, the entire lot shall be rejected.

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<
~
~s

. n VII. General Conditions (GC)


5ect10
-
------~- 7-1

Procurement ol IT Proovcu ..,.., S~

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Table of Clauses

1. Definitions
2. Contract Documents 9
3. Interpretation 10
4. Communications 11
5. Law and Language 11
6. Corrupt Practices 12
7. Scope of Facilities 13
8. Time for Commencement and Completion 13
9. Contractor'sResponsibilities 13
10. Employer's Responsibilities 15
11. Contract Price 16
12. Terms of Payment 17

13. Securities 17

14. Taxes and Duties 18


15. Intellectual Property and Copyright 19
16. Software Services and License Agreements 20
17. Confidential Information 21

18. Representatives 22

19. Project Planning and Performance 24

20. Subcontracting 25

21. Design and Engineering 26


22. Transport and Delivery 28

23. Product Upgrades


30
31
24. IT Products and/or Services
31
25. Inspection and Testing
31
26. Completion
33
27. Commissioning and Operational Acceptance
36
28. Completion Time Guarantee
36
29. Defect Liability
39
30. FunctionalGuarantees
39
31. Intellectual Property Rights Warranty
40
32. Intellectual Property Rights Indemnity
42
33. limitation of liability
42
34. Criminal Charges and Convictions

Proc;urement of IT Product& aod Seivices sidding Document for ~


1
AOB-POEIP 11-Tranche1AMI Project !ESCO Package

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sfer of ownership
fr311
~ ca,-e of IT products and/or Services
of or oamage to Property; Accident or Injury tO W
42
> LOSS orkers Ind
( nee emnirication 43
1nsura 44
)1. unforeseen conditions
45

'
I,\
~ in Laws and Regulations

f o,rte Majeure
47
48
II.
W~RiskS 49
l1
~ in the Facilities 50
4
extension of Time for Completion 51
IL
54
suspension
6.
Termination for Employer's Convenience 55

'
r. Termination for Contractor's Default
57
58
Termination by Contractor
e.'
60
Assignment
62
!it Export Restrictions
62
!l Contractor's Claims 62
IL Disputes and Arbitration 64

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Section VII r...... __
. :::-'..:rat~.

conditions
GeneraI .
d Interpretation
A. contract an
nd expressions shall have the meanings hereby
The following words a
1.1
oefinitions assigned to them:
1. . Development Bank.
"ADB" means the Asian . .
. the person named m Appendix 2 (Adjudicator) of
"Adjudicator" means h rwise appointed by agreement between the
the Contract, or 0do~tractor to make a decision on or to setUe any
Employer an~ the between the Employer and the Contractor
dispute or d~fferenche r by the parties, pursuant to GC Clause s2
referred to him or e
(Disputes and Arbitration).
and Finalized Project Plan" means the pr~ject plan that has
Agreed ed by the Employer in accordance with GC Clause 19
bee~ appPrlov . and Performance) and is included at Appendix 8 of
(Proiect anmng
the Contract.
"Arbitration means the application of Judicial methods to the
settlement of disputes.
"Bank" means ADB defined in the PC.
"Bidding Documents" refers to the collection of documents issued by
the Employer to instruct and inform potential Contractors of the
processes for bidding, selection of the winning bid, and Contract
information, as well as the contractual conditions governing the
relationship between the Employer and the Contractor.

"Borrower" means the government of the Employer's Country and


includes the Employer.

commissioning means operation of the IT Products and/or Services


or an~ part thereof by the Contractor following Completion, which
operation is to be carried out by the Contractor as provided in GC Sub
Clause_ 27.1 (Commissioning) hereof, for the purpose of carrying out
Operational Acceptance Test(s).

completion means that th F T .


specific part . e . act tties (or a specific part thereof where
operational!/ ::t s~f ctfied 1~ the Contract) have been completed
Installation ~f the Fa .1~0rk m respect of Pre-commissioning and
completed that all act 1 ies or such specific part thereof has been
Facilities ~r spe 'fl Documentation has been supplied, and that the
provided in GC c~'c part thereof are ready for Commissioning as
ause 26 (Completion) hereof.
contract" means the
the Contractor a d con_tract entered into between the Employer and
n constituted b th
c Y e Contract Documents.
ontract Documents
(Contract Documents) ~eans the documents listed in Artide 1.1
thereto). o the Contract (including any amendments

contract Period" . .
ts the time .
penod during which this Contraet governs
Procurementof.;,;;IT:-;P~!Qd---
uas ilod Ser.ices:es""-----
Bidding Docum
ADS.PDEIP ent for
11-Tranct, 1
e AMI Project IESCO pad(age 1

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------~:

"Contractor's Representatrve means any pesoo no ,.~rJ by the


Contractor and aporoveo by the Employer in the maMer :iro,,ced11
GC Clause 18 (Representatives) hereof to perform the ot.:es
delegated to the Contractor.

"Coverage Period' means the Days of the Week and me hours of


those Days during which maintenance, operabonaf aooor techn.cal
support services (if any) must be available.

"Custom Documentation means Documentation icent:fied as such in


Appendix 5 of the Contract and such other Documentation as the
parties may agree in writing to be Custom Documentation.

custom Software" means Software identified as such in Appendix 4 ot


the Contract and such other Software as the parties may ctgree in
writing to be Custom Software.

oay" means calendar day.


"Defect' means an imperfection or flaw that impairs worth or utility of
the Product.

"Defect Liability Period" means the period of validity of the warranties


given by the Contractor commencing at Commissioning of the
Facilities or a part thereof, during which the Contractor is responsible
for defects with respect to the Facilities (or the relevant part thereof) as
provided in GC Clause 29 (Defect Liability) hereof.

"Delivery" means the transfer of the Products from the Contractor to


the Employer in accordance with the current edition lncoterms
specified in the Contract.
"Designated Operating Environment' means the particular hardware
and software environment In which the Software is designed to be
used, which environment Is specified an the SOR.

"Documentation means all documentation 1n pnnted or pnntable form

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Section vu. ~
~
t t d informational aides in any form (in..
and aII ms rue icna I an d' .d '"-4Udinn
. 'd d ) and on any me ,um, prov, ed to the Ern 'l:I
audio. v, eo, an text Standard Oocumentati PloYer
under the Contract. see also on and Custorn
Documentation.
. s the date of fulfillment of all conditions spe ri
"Effective Date m~an ) of the Contract, from which th r c, led
in Article 3 (Effect1ve Date e irne f!ll'
Completion shall be counted.
. . means the countries and territories eligible for
Ell~i~\e _Cou~tryrocurements financed by ADB as defined in the
part1c1pallon m P
Procurement Guidelines.
. ans the person named as such in the PC and includes
"Employ1er meessors or permitted assigns of the Employer.
the lega succ
country" means the country named m the PC.
"Empoyers
I
"Facilities means the Products to ?e
supplied and installed, well as as
all Installation Services to be earned out by the Contractor under the
Contract.
"Functional Guarantees" means the guarantees specified in the
Appendix to the Contract titled Functional Guc:1rantees.

"GC' means the Genera\ Conditions.

"General-Purpose Software means Software that supports general-


purpose office and software development activmes and is identified as
such in Appendix 4 of the Contract and such other Software. Such
General-Purpose Software may include, but is not restricted to, word
processing, spreadsheet, generic database management. and
applicationdevelopmentsoftware.

"Ha~dwa~ means all equipment, furnishings, and other tangible items


outhned in ~he SOR that the Contractor is required to supply or to
supply and install under the Contract, including, without limitation. the
Products and/or Services and documentation but excluding the
Contractor'sEquipment '

"lmp~me~tation Schedule" means the Implementation Schedule as


specified '"the Agreed and Finalised Project Plan.
"Installation means the preparation and placement of the System for
use.

~~::::~on~ Services means all Services required to achieve

"Intellectual Property R19 h . moral


rights trad ts means any and all copyright. .
liUe ~nd 1~;a~, patent, ~nd other intellectual and proprietary nghts.
including witi:~t~- ~l~w,de, whether vested, contingent, ~ fu_tu~~~
to reproduce fi um tton all economic rights and all exclusive ngrks
from e"tract' ix, adapt, modify, translate create derivative
" or re-utilil! d . od ce in,o
"' .
circulation, publish, dis e ata fr~m. manufacture, ,ntr u n~
lease. transmit or ~bute, sell, hcense, sublicense. transfer_. re
enter into computefrov,de access electronically, broadcast. displar~
1
memory or otherwise use any portion or COPY
Pt0cur91ntntof IT Producls And Sf!Nlc:es
B'"d.
"' mg Document f
~
ADB.PDEIP or
II-Trancne1-AMI Project IESCO pad(age 1

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(iel!eraf(;Oll(1!fiOllS.----~~~~~~~~~--~----~--~~..2:!..~7
:P:-
whole or in part, in any form, directly or indirect! .
assign others to do so. Y, or to authonze or

"Month" means calendar month.

operational Acceptance" means the acceptance b th E


1 ,es (or any pa rt of the Facilities where the YCo etr mployer
the Fac 1t t . of
... . n ac provides
f h
for accep!ance o t e Fac1hhes 1n parts), which certifies the
Contractors fulfillment of.1 .the Contract in respect of Func t.iona
1
Guaran tees of the Facuities (or the relevant part thereof)
accordance with the provisions of GC Clause 30 (Function~~
Guarantees) ~ereof and shall include deemed acceptance in
accordance with GC Clause 27 (Commissioning and Operational
Acceptance) hereof.

"Operational Acceptance Certificate" or "Operational Acceptance


Certification" means the written certification provided by the Employer
to the Contractor after Operational Acceptance.

"Operational Acceptance Test" and "Operational Acceptance Testing


mean the process of determining whether the criteria for Operational
Acceptance have been satisfied.

"Origin" means the place where the Products were produced or from
which the Services are supplied. Products are produced when,
through manufacturing, processing, software development, or
substantial and major assembly or integration of components, a
commercially recognized product results that is substantially different
in basic characteristics or in purpose or utility from its components.
The Origin of Products and Services is distinct from the nationality of
the Contractor and may be different.

"Packaged Software" means the software Product, the subject of the


licence, specified in the SOR including any updates or new releases,
modifications, enhancements, Documentation, flow charts, logic
diagrams and listings.

"Party" means the Employer or the Contractor, as the context requires.


and 'Parties' means both of them.

pc means the Particular Conditions.


"Precommissioning means the testing, ~hecking and other
requirements specified in the Schedule of Requirements t~at_ ar~ to be
carried out by the Contractor in preparation for Comm1ss1oning_ as
provided in GC Clause 8 (Time for Commencement and Completion)
hereof.

'Preventive Maintenance means the care and servicing by person~el


for the purpose of maintaining Hardware in satisfacto,y ~perat,ng
condition by providing for systematic inspection, det:~on, ::d
correction of incipient failures either befor~ they ~r or ore stJ
II
develop into major defects. Preventive Maintenance is usua Y co
as a foced fee over the maintenance period.
th umber of years defined
Post-Warranty Services Period" means e n ant Period
in the PC (if any), following the expiration of the Warr Y

l1
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'OJect IESCO Pac1<age 1

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h. h the Contractor is obligated to provide Software lice
dur!ng w ic and/or technical support services for the System n~es,
ma1ntenh~ncce'ntract or under separate contract(s). e1thec
under t ,s o
idelines" refers to the ADB Procurement Guide/
"Procureme nt Gu tnes.
"Product" means a product delive~able specified in the Schedule of
Requirements which is t? be supph~d _to the E~ployer ~y or on behalf
of the Contractor, including but not limited to all information processing
d communications-related Hardware, Sof~ware, consumable item
~~ans and/or any suppo~ting document~t,on, and inc~uding su~
integrations and configurations as are required to perform ,ts function.

"Project Manager" means the person appointed by th~ Employerin the


manner provided in GC Clause 18 .1 (Repres~ntat1ves) hereof and
named as such in the PC to perform the duties delegated by the
Employer.

"Project Plan" means the set of tasks required to achieve Completion,


Operational Acceptance and Commissionir,g, as described in the
Agreed and Finalized Project Plan.

"Project Site(s)" means the place(s) specified in the PC for delivery of


the IT Products and/or Services.

"Rental Items" means the Hardware rented or leased by the


Employer from the Contractor under a lease agreement for a rental
fee.
"Schedule of Requirements (SOR)" means the Schedule of
Requirements Section of the Bidding Documents as amended and
appended to the Contract including to the extent relevant, but not
limited to, the following:

(a} Background and Procurement Objectives;


(b) Scope of works, including Technical Requirements;
(c) Agreed and Finalized Project Plan;
(d) Implementation Schedule;
(e) Service Level Agreement.

"Services means all technical, logistical, management, consultancy


and any other Services as specified in the Schedule of Requirements
to be provided by the Contractor under the Contract to supply, install,
customize, integrate, and make operational the Products provided.
Such Services may include, but are not restricted to. activity
manag~m~nt and quality assurance, design, developrn~nt.
custo":'.zat1on. documentation, transportation, insurance, inspection.
e~ped,~mg, site preparation, Installation, integration, training. data
m1grat1on, Pre-commissioning, Commissioning, maintenance, and
technical support.

"Site means the placets) specified in the PC for Installationand


Commissioning of the IT Products andfor Services.

"So~are" means the Items to be supplied under this Conttac\ as


spec,f1ed at Appendix 4 to this Contract.
"Software Support Services means the Services
. .
specified the SOR
in

PP~rocu;;;;ir;ern;en;\~or1nrr~P~rod~UCIS;;;;a;nddSISeNt~ci~;--~~~~ru;;;;;;;::;~=:::=-=:-;-~~~~~~~~~----------
Bidding Document for
AOBPOEIP 11Tranche1AMI Project IESCO Package 1

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b

7.9
to be provided by the Contra t
Packaged Software. c or to the Employer i
n respeq of the
"Source Code" means the d
definitions, program source fi~tabase structures dcr I
.
representations necessary fo 't~s, and any other JOnanes.
subsequent maintenance of r th e compilation, executisymbolic
. I . e Softwar ( . on, and
exc I usive y, required for Custom Software). e typically, but not

"Standard Documentation" means 11


0
Custom Documentation. a ocumentation not specified as

"Standard Software" means Software id t"fi


I
of the Contract and such other Softw~ en ie~ as su~h in Appendix 4
writing to be Standard Software. re as t e parties may agree in

"Sub-Contractor" means any third-party pro .d .h


Contractor contracts for the supply or execut~' er f wit whom the
p d . ion o any part of the
. ro ucts_ and/or Services to be provided by under the Contract and
includes its legal successors or permitted assigns.

"System" or "Sub-system" means a combination of Products which are


integrated so as to operate together.

"Time for Operational Acceptance" means the time within which


Operational Acceptance of the Facilities as a whole (or of a part of the
Facilities where a separate Time for Operational Acceptance of such
part has been prescribed) is to be achieved, as referred to in GC Sub-
Clause 27.2 (Operational Acceptance) and in accordance with the
relevant provisions of the Contract.

"Time for Completion" means the time within which Completion of the
Facilities as a whole (or of a part of the Facilities wh~re a ~eparate
Time for Completion of such part has been prescnbed) 1_s to be
attained, as referred to in GC Sub-Clause 8:2 (Time for
Commencement and Completion) and in accordance with the relevant
provisions of the Contract.
"T . . Schedule" means the programme of training including dat~s
raining . d b th Contractor to the Employers
and training topics to be provide Y e
personnel.
. d defined in the SOR by which the
"Warranty Period" me~ns the peno . remain defect-free. and any
Contractor warrants tis Products ~111 in this period will be the
remediation of any defect that anse~s of such remediation will be
responsibility of the Contractor and cos
borne by the Contractor. f the
. Da beginning the day o
"Week" means seven _(7) conse~~t,~~s
week as is customary m the Emp Y
c:~try.
"Year" means 365 days. f the contract. all
r of precedence) o rts thereof) are
2.1 Subject to Artic~e 1.2 (O~d~he contract (and all f:ally explanatory.
documents forming pa~ 0 m lementary and mu
intended to be correlative, co !t,
O
le
The Contract shall be read as a
aod 5efviCe5
-ent of IT p(()dudS
~ PrOCU'"'"
~~eo11or::---------------
randle1-AMI Project IESCO Padlage 1

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the extent of any inconsistency betwe
2.2 In t he even t and to . en ~
me nts that form part of this Contract, those docum Or
more docu . f d ents
be interpreted in the following order o prece ence: 'will

(a) Appendix 15 (Minutes of Contract Finalisation Discussions a


Agreed Contract Amendments) attached to the Contract; nd

(b) the Contract and Appendices 1 to 7 and 9 to 14 attacheo 10 the


Contract;

(c) the PC and its Appendices;

(d) all GCs (including documents incorporated by reference in


these terms and conditions);

(e) Appendix 8 (Agreed and Finalized Project Plan) attached to the


Contract;

(f) the Contractor's bid and original Price Schedules; and

(g) the remaining appendixes to these GCs (including documents


incorporated by reference in any Appendix).

3. Interpretation 3.1 In the Contract, except where the context requires otherwise:

(a) words indicating one gender include all genders;

(b) words indicating the singular also include the plural and words
indicating the plural also include the singular;

(c) provisions including the word "aqree", "agreed" or agreemenr


require the agreement to be recorded in writing;

(d) "written" or "in writing means hand-written, type-written. printed


or electronically made, and resulting in a permanent record.

The marginal words and other headings shall not be taken into
consideration in the interpretation of these Conditions.

3.2 lncoterms
Unless inconsistent with any provision of the Contract, the meaning of
any trade term and the rights and obligations of Parties thereunder
shall be as prescribed by lncoterms.

lncot~rms means international rules for interpreting trade ~~ms


pubhshed by the International Chamber of Commerce (latest editiOn).
38 Cours Albert 1, 75008 Paris, France.

3.3 Entire Agreement


Sub_ject to GC Sub-Clause 17.6 hereof, the Contract constitutes;:
entire agr~ment between the Employer and Contractor with. re~ ns
to the s~bJect matter of Contract and supersedes all communi~tlO -~
negotiations and agreements (whether written or oral) of Parties wt
respect thereto made prior to the date of Contract.
3.4 Amendment
No ame;?~ent or other variation of the Contract shall be effe~
I
un ess 16 in writing, is dated, expressly refers to the Contract, an

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I eoo<!iti0'.'.:.:ns:.------------
~
,.Ir
signed by a duly authorized
representative of
3.5 Independent Contractor each Party h
The Contractor shall be a . ereto.
Contract. The Contract do n independent co tr
. . es not er n actor
venture or other Joint relationsh eate any ag Perfonning
the pro~isions of the Cont~~:etween the Pae;: Partnership, :
responsible for the manner . t,_ the Contract hereto. Subject t
employees, representatives in which the Contra~r. shan be SOie! oy
. connection with thor Sub-c ontractors ise perform ed. All
Con tractor in
under the complete control of th: ~rformance of the ~:ed by the
to be employees of the Em I ontractor and shall not: Shall be
Contract or in any subcontracptoyer, and nothing conta,,,}~med
1'
awarded by th IC\J in the
cons t rue d to create any contract 1 . e Contractor shall be
I ua relationship be
emp oyees. representatives or Sub-C tr !ween any such
. on actors and the Employer.
3.6 N on-W a1ver
3.6.1 Subject to GC Sub-Clause (b) be
forbearance, delay or indulgence by eit~o;'P no. relaxati?n,
any of the terms and conditions of the Contra~ ~enforc~ng
of tir:ne by ~ither Party to the other shall prejudice ;~:
res_tnct the n~hts of that Party under the Contract, ~ shall any
wa~ver by either Party of any breach of Contract operate as
waiver of any subsequent or continuing breach of Contract.

3.6.2 Any waiver of a Party's rights, powers or remedies under the


Contract must be in writing, must be dated and signed by an
authorized representative of the Party granting such waiver, and
must specify the right and the extent to which it is being waived.
3. 7 Severability
If any provision or condition of the Contract is prohibited or rendered
invalid or unenforceable, such prohibition, invalidity or unenforceability
shall not affect the validity or enforceability of any other provisions and
conditions of the Contract.
l ;::nunica.
4.1 Wherever these General Conditions provide for the giving or issuing!
approvals, certificates, consents, determinations, notices, requests a
discharges, these communications shall be:

(a) in writing and delivered against receipt; and


. address for the recipient's
(b) delivered sent or transmitted to the

communications as stated in the Contract.
rtifier shall send a copy to
4.2 When a certificate is issued to a_ P~rty.!~oc: Party. by the other
the other Party When a notice is tssu t to the Project Manage
p:z
h II be sen
or the Project Manager, a copy s a
the other Party, as the case may be. ovals. consents.
4.3 d to include any aPP" contract.
Communications shall be deeme be given under the
instructions, orders, and certificates to in accordance with
d interpreted
5.1 The Contract shall be gover~ed by;;
laws of the country specified in the ted in the pC.
5
t,all be that sta
5.2 The ruling language of the Contract

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5.3 The language for communications shall be the ruling language Unless
otherwise stated in the PC.

6. Corrupt 6.1 ADB's Anticorruption Poli~~ requires that ~orrowers (indudin


Practices beneficiaries of Bank-financed actrv1ty), as well as bidders, suppliers g
contractors under Bank-financed contracts, ob~erve the highest standar~:~
ethics during the procurement and execution of such contracts. In
pursuance of this policy, ADB:
(a) defines, for the purposes of this provision, the terms set forth
below as follows:
(i) "corrupt practice mea~s ~he offering, givi~g. receiving, or
soliciting, directly or indirectly, of anything of value to
influence improperly the actions of another party:
(ii) "fraudulent practic~ means any act ?r omission, including
a misrepresentation, that . knowingly or recklessly
misleads. or attempts to mislead, a party to obtain a
financial or other benefit or to avoid an obligation;
(iii) "coercive practice" means impairing or harming, or
threatening to impair or harm, directly or indirectly, any
party or the property of the party to influence improperly
the actions of a party;

(iv) "collusive practice" means an arrangement between two


or more parties designed to achieve an improper purpose,
including influencing improperly the actions of another
party;

(b) will reject a proposal for award if it determines that the bidder
recommended for award has, directly or through an agent,
engaged in corrupt, fraudulent, collusive, or coercive practices in
competing for the contract;
(c) will cancel the portion of the financing allocated to a contract if it
determines at any time that representatives of the Borroweror of
a beneficiary of ADS-financing engaged in corrupt, fraudulent,
collusive, or coercive practices during the procurement or the
execution of that contract, without the Borrower having taken
timely and appropriate action satisfactory to ADB to remedy the
situation;
(d) will sanction a firm or an individual, at any time, in accordance
with ADB's Anticorruption Policy and Integrity Principles and
Guidelines (both as amended from time to time), including
declaring ineligible, either indefinitely or for a stated period of
time, to participate in Bank-financed or Bank-administered
activities or to benefit from a Bank-financed or Bank-
administered contract, financially or otherwise. if it at any
determines that the firm or individual has, directly or through an
agent. engaged In corrupt, fraudulent, collusive, or coercive or
other prohibited practices; and
(e) will have the right to require bidders, suppliers and contractorsto
permit ADB or its representative to inspect their accounts and
records and other documents relating to the bid submission _and
contract performance and to have them audited by auditors

Procurement of IT Products and Services Bidding Oocunent for


AD~DEIP 11-Tranche1AMI Project IESCO Package 1

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appointed by ADB.

(f)

s. Subject Matter of Contract

7_ 1 Unless otherwise expressly limited in the SOR, the Contractor shall:


seof"of
. FaeiJitleS (a} provide the Products and Services as specified in the SOR;

(b} be responsible for timely provision of all resources information


and decision making under its control that are ~ecessary t~
reach a mutually Agreed and Finalized Project Plan pursuant to
GC Clause 19 (Project Planning and Performance) within the
time schedule specified in the Implementation Schedule. Failure
to provide such resources. information, and decision making may
constitute grounds for termination pursuant to GC Clause 47
(Termination for Contractor's Default);

(c} provide all Documentation and Products as well as the


performance of all Products and Services, in accordance with the
plans, procedures, specifications, drawings, codes. and any
other documents specified in the SOR and/or the Agreed and
Finalized Project Plan;

(d) unless specifically excluded in the Contract, perform all such


work and/or supply all such items and materials not specifically
mentioned in the Contract but that can be reasonably inferred
from the Contract as being required for attaining Completion of
the Products and Services as if such work and/or items and
materials were expressly mentioned in the Contract; and

(e) provide Products and Services as implied by the Recurrent Cost


Form of the Contractor's bid, such as consumables. spare parts,
and technical services (e.g., maintenance, technical assistance,
and operational support), such as are specified in the SOR,
including the relevant terms, characteristics, and timings.
I. Tirne for
Con,...
A 8.1 The Contractor shall commence work on the Facilities within the
""'"cement
~ Completion period specified in the PC and without prejudice to GC Sub-Clause

I
26.2 (Completion) hereof, the Contractor shall thereafter proceed
with the Facilities in accordance with the time schedule specified in
the Implementation Schedule and any refinements made in the
Agreed and Finalized Project Plan.
8.2 The Contractor shall attain Completion of the Facilities or of a part
where a separate time for Completion of such part is specified in the
Contract. within the time stated in the PC or within such extended
time to which the Contractor shall be entitled under GC Clause 44
1, Con
(Extension of Time for Completion) hereof.
~ ~Ctor'I
Poosibillties 9.1 The Contractor shall conduct all activities with due care and
diligence, in accordance with the Contract and with the skill and .care
expected of a competent provider of IT Products_ ~ndlor Services.
Information systems, support, maintenance, trarmng, and other
related services, or in accordance with best industry practices. When
completed, the IT Products and/or Services should be fit for the

procurement ot IT ProdudS and Services

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purposes for which they are intended as defined in the Co tr
n act.
9.2 The Contractor confirms that it has entered into this Cont
basis of a proper exa~inatio~ o~ the Employer's existing ;a~ on Ifie
installations and including reviewing any hardware, sortwareqa1Prnenl
interfaces as provided by the Employer, and on the b~ data
information that the Contractor could have obtained from s,~ of
inspection of th~ Site if a_ccess. thereto was a~~(lable and ~f :sua1
data readily available to 1t relating to the Fac1lrt1es as of th !her
twenty-eight (28) days prior to bid submission. The Co ~ date
acknowledges that any failure to acquaint itself with all such d nt act0r
information shall not relieve its responsibility. for properly est?1mat,nn
a ~nd
the difficulty or cost of successfully pe rf orm,ng the Contract. ~

9.3 The Contractor shall acquire and pay. for all permits, approvals and/ or
licenses from all local, state or na t .ona 1 government authorities
public service undertakings in the c~untry wh~re the Site is locat:
which such authorities or undertakings require the Contractor to
obtain in its name and which are necessary for the performance of
the contract. including, without limitation, visas for the Contractor's
and Sub-Contractor's personnel and entry permits for all imported
Contractor's Equipment. The Contractor shall acquire all other
permits, approvals and/or licenses that arc not the responsibility or
the Employer under GC Clause 10 hereof and that are necessary for
the performance of the Contract.

9.4 The Contractor shall comply with all lows in force in the country
where the IT Products and/or Services are to be installed. The laws
will include all local, state, national or other laws that affect the
performance of the Contract and bind upon the Contractor. The
Contractor shall indemnify and hold harmless the Employer from and
against any and all liabilities, damages, claims, fines, penalties and
expenses of whatever nature arising or resulting from the violation of
such laws by the Contractor or its personnel, including the Sub-
contractors and their personnel, but without prejudice to GC Clause
10 (Employer's Responsibilities) hereof.

9.5 Any IT Products and/or Services that will be incorporated in or be


required for the Facilities and other supplies shall have as their origin
an Eligible Country. Any Sub-Contractors retained by the Contractor
shall have as their origin an Eligible Country
9.6 The Contractor shall permit ADB to inspect the Contractor's accounts
and records relating to the performance of the Contractor and to have
them audited by auditors appointed by ADB, if so required by ADB.
9.7 If the Contractor is a joint venture or consortium of two or m~e
parties, all such parties shall be jointly and severally bound to~
Employer for the fulfillment of the provisions of the Contract and ~- d
designate one of such parties to act as a leader with authority t? ~nn
the Joint venture or consortium. The composition or the conshtu ~
of the joint venture or consortium shall not be altered without the pn
consent of the Employer.
9.8 Th C t J bor of its
e on ractor shall, in all dealings with its labor and the a . the
Sub-Contractors currently employed on or connected w1't.1
Contract, pay due regard to all recognized festivals, official holidays,

PP~roairem;;;:;;;;;;~~t;of~l~TFP~rod~u~ctsis"",i;an~d~S;eM~ce,;-~~~~-;;;:;;:;:--::--~~~~~~~~~~-~
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other customs. and all local laws and regulations


religio~s or the employment of labor.
ertain1ng to
p actor responsibilities. if any, are as stated in the SOR.
Other con Ir
g,9
loyet shall ensure the accuracy of all information and/or
10.1 The Em: supplied by the Employer to the Contractor. except when
,'S data to. e expressly stated in the Contract.
,~
.!lD'f'.bjlitleS otherwise
Employer shall be respo~~1ble for_ timely provision of all
10.2 The ces information. and decision making under ns control that
reso~ece~sary to reach an Agreed and Finalized Proiect Plan
are ant to GC Sub-Clause 19.2 (ProJect Planning and
~u~s~mance) within the time schedule specified m the
e r~mentation Plan in the SOR. Failure to provide such resources,
I
. ~Prmation. and decision making may constitute grounds for
:~r~ination pursuant to GC Clause 48 (Termination by Contractor).

The Employer shall be responsible for acquiring and providing legal


10.3
and physical possession of the Site and access to it. and for
providing possession of and access to all other areas reasonably
required for the proper execution of the Contract.

10.4 The Employer shall acquire and pay for all permits, approvals and/or
licenses from all local, state or national government authorities or
public service undertakings in the country where the Site is located
which (a) such authorities or undertakings require the Employer to
obtain in the Employer's name, (b) are necessary for the execution of
the Contract, including those required for the performance by both
the Contractor and the Employer of their respective obligations under
the Contract, and (c) are specified in the SOR.

10.5 If requested by the Contractor, the Employer shall use its best
endeavors to assist the Contractor in obtaining in a timely and
expeditious manner all permits, approvals and/or licenses necessary
for the execution of the Contract from all local, state or national
government authorities or public service undertakings that such
authorities or undertakings require the Contractor or Sub-Contractors
or the personnel of the Contractor or Sub-Contractors, as the case
may be, to obtain.
10.6
In such c~ses where the responsibilities of specifying and acquiring
or upgrading telecommunications and/or electric power services falls
~ the Contractor, as specified in the SOR PC Agreed and Finalized
.1 roject Plan, or other parts of the Contra~t. the Employer shall use
~ s ~st endeavors to assist the Contractor in obtaining such services
in a timely and expeditious manner.
10.7
~e~~ Employer shall be responsible for timely provision of all
IT ~;c:s, access, and information necessary for the provision of the
requir~ ucts and/or . Se~ices (including, but no.I limited. to, any
in the A ~elecommu~,ca~1ons or electric power services). as identified
such 't 9 eed and Finalized Project Plan. except where provision of
resp0~::1~ Is explicitly identified in lhe Contract as being the
1
an appr~ ty of the C?ntractor. Delay by the Employer may result in
Ptiate extension of the Time for Operational Acceptance. at

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the Contractor's discretion.

10.8 Unless otherwise specified in the Contract or agreed u


Employer and the Contractor, the Employer shall provid~n by_ lhe
properly qualified operating and technical personnel as r~uffleienl
the Contrac~or to properly carry ~ut the provision of the IT i:reQ
by
and/or Services at or before the time specrfied in the lmplem ~u~s
Schedule and the Agreed and Finalized Project Plan. en atior,

10.9 The Employer will designate appropriate staff for the training eou
to be given by the Contractor and shall make all appropriate logis:
arrangements for such training as specified in the SOR, PC the
Agreed and Finalized Project Plan, or other parts of the Contract:

10.10 The Employer assumes primary responsibility for the Operaliona,


Acceptance Test(s) for the IT Products and/or Services, Ill
accordance with GC Sub-Clause 27.2 (Operational Acceptance
Test), and shall be responsible for the continued operation of the
Products after Operational Acceptance. However, this shall not limij
in any way the Contractor's response+nes after the date of
Operational Acceptance otherwise specrfied ,., the Contract.

10.11 During the development of the Products and/or Services, the


Contractor is responsible for performing and safely storing timely and
regular backups of its data and Software in accordance with
accepted data management principles. Folow1ng Commissioning
and Acceptance, the Employer is responsible for backups.

10.12All costs and expenses involved in the performance of the


obligations under this GC Clause 1 O shall be the responsibility of the
Employer, save those to be incurred by the Contractor with respect
to the performance of the Operational Acceptance Test(s). in
accordance with GC Sub-Clause 27.2.

10.13 In the event that the Employer shall be in breach of any of its
obligations under this Clause, the additional cost incurred by the
Contractor in consequence thereof shall be determined by the
Project Manager and added to the Contract Price.

10.14 Other Employer responsibilities, if any, are as stated in the SOR.

C. Payment

11. Contract Price 11.1 The Contract Price shall be as specified in Article 2 (Contract Price
and Terms of Payment) of Section IX Contract Forms the Contract.

11.2 U~less an adjustment clause is provided for in the PC._ the Contr~
Pnce shall be a firm lump sum not subject to any alterat10~. ex~Pu,e
the event of a Change in the SOR or as otherwise provided in
Contract.

11.3 foreseen
Subject to GC Sub-Clauses 9.2, 10.1 and 39 (Un atisfied
~nditions) hereof, the Contractor shall be deemed to have~ pnce,
itself as to the correctness and sufficiency of the Contra cover
which shall, except as otherwise provided for in the Contract.
an its obligations under the Contract.

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12.1 The contractor's request for payment h
in writing, accompanied by s all be made to the E
mployer
{a) an invoice describing as app .
ropnate,
(a) the IT Products and/or Serv
ices provided;
(b) when the IT Products and/or S .
(if applicable) accepted; and erv1ces were supplied and

(c) the amount payable in respect of e h i


ac item, and
{b) documents submitted pursuant to GC S b
{ Transpo rt an d D ehvery)
. and upon fulfill1
u Clause 22 5

obligations stipulated in the Contract. ment of other

12.2 The Contract Price shall be paid as specified in Appendix 7 (Terms


and Procedures of Payment) to the Contract.

12.3 No payment made by the Employer herein shall be deemed to


constitute acceptance by the Employer of the IT Products and/or
Services or any part(s) thereof.

12.4 Payments shall be made promptly by the Employer, but in no case


later than forty-five {45) days after submission of a valid invoice by
the Contractor. Unless specified in PC In the event that the Employer
fails to make any payment by its respective due date or within the
period set forth in the Contract, the Employer shall pay to the
Contractor interest on the amount of such delayed payment at the
rate{s) specified in Appendix 7 {Terms and Procedures of Payment)
to the Contract for the period of delay until payment has been made
in full, whether before or after judgment or arbitration award.

12.5 All payments shall be made in the currency(ies) specified in the


Contract pursuant to GC Clause 11. For IT Products and/or
, d . th rrency of
Services supplied locally, payments shall be ma .e in . e cu ndix 7
the Employer's Country, unless otherwise specified in Appe
{Terms and Procedures of Payment) to the Contract.

12.6 . {T s and Procedures of


Unless otherwise specified in Appendix 7 erm ncy portion of
Payment), to the Contract, payment ~f the fore!~s~~rrt~ Employer's
the Contract Price for Products supplied fromh gh the ;,revocable
Country shall be made to the Cont,:actor b~;~~n
the contract~r's
letter of credit opened by an authonzed tion of the ap~pnare
Country and will be payable on presentacredil will be subfeel to
documents. It is agreed that the le~er ofc toms and Practtce fot
Article 1 O of the latest revision of Unrform t~~alional Chamf)e( of
I
Documentary Credits, published by the n
Commerce, Paris.
13.1 f In favot of
.,1suance of Securities res specmed t,elow nd fO('ITI
3
The Contractor shall provide the s~~~ amount. manner
the Employer at the times, and in I
specified below.
13.2
Advance Payment Securit)l within rwenty
iractot shall,
(a) *If specified in the PC. the con .
as and s,,viC9S
------------Pn
procuretnent c1irProdU

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7.18

eight (28) days of the notification of Contract award, provide a


security equal in the amount and currency to the advan
payment, and valid until the IT Products and/or Sef\tiC:
achieve Operational Acceptance.

(b) The security shall be in the form provided in the Bidding


Documents or in anothe~ form acceptable to_ the Employer.
The amount of the security shall be red~ced tn proportion to
the value of the IT Products and/or_ Services ~xecuteo by ano
paid to the Contractor from \,me to time, and shall
automatically become null and void when the full amount of
the advance payment has been r~co~ered by the Employer.
The way the value of the secunty is deemed to become
reduced and, eventually, voided is as specified in the PC.
The security shall be returned to the Contractor immeoiate\y
after its expiration.

13.3 Performance Security

(a) The Contractor shall, within twe11ty-eight (28) days of the


notification of Contract award, provide a security for the due
performance of the Contract in the amount specified in the
PC.

(b) The security shall be a bank guarantee in the form provided in


Section IX (Contract Forms) or it shall be in another form
acceptable to the Employer.

(c) The performance security shall automatically become null and


void once all the obligations of the Contractor under the
Contract have been fulfilled, including, but not limited to, any
obligations during the Warranty Period and any extensions to
the period. The security shall be returned to the Contractor no
later than twenty-eight (28) days after its expiration.
(d) Upon Operational Acceptance of the IT Products and/oc
Services, the security shall be reduced to the amount
specified in the PC, on the date of such Operational
Acceptan_c~. so that the reduced security would only cover
the remammg warranty obligations of the Contractor.
(e) The ~mployer shall not make a claim under the performance
secunty, except for amounts to which the Employer is entitled
under the Contract. The Employer shall indemnify and hold
the Contractor harmless against and from all damages.
losse~ and expenses (including legal fees and expenses)
resulting from a claim under the performance security to the
ex,t~nt to which the Employer was not entitled to make the
ca,m.
14. Tax" and Outl" 14 1 For IT Products d h
Employer's co an /or Services supplied from outside t e
all taxes, stam~n~tlthe Contractor shall be entirely responsible tor
in the Employer~ es, license fees, and other such levies. p~yable
customs duties a ~untry. Any duties, such as importat10n Of
Employer's cou~trynf taxes and other levies, payable in the
outside the Employeror the supply of Products and Services frofO
s country are the responsibility of the Employer
PP;rocu~rem;;en~t~miilrr~P~md~ucts~andwi'~SeNi;;ces;;----------~e~ldd~~~~~;::---~~~~~~~-----
AO:a~ent for
ElP II-TranC'.h11 .

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unles~ thes.e duties or taxes have been made Part of th
Price in Article 2 of the Contract and the Price Sched e Con.tra~
h' h th uIe to which it
refers, in w 1c case e duties and taxes will be th c
responsibility. e ontracto(s

14.2 For IT ~roducts and/~r Services supplied locally, the Contractor shall
be entirely .res~ns1ble for all taxes, duties, license fees, etc.,
incurred until delivery of th~ contracted Products or Services to the
Employer. The only exceptions are taxes or duties, such as value-
~dde~ or sales tax ?r stamp duty as apply to, or are dearly
1dent1fiabl?, on the invoice~ and provided they apply in the
Employers country, and only 1f these taxes, levies and/or duties are
also excluded from the Contract Price in Article 2 of the Contract and
the Price Schedule to which it refers.

14.3 If any tax exemptions, reductions, allowances or privileges may be


available to the Contractor in the country where the Site is located,
the Employer shall use its best endeavors to enable the Contractor
to benefit from any such tax savings to the maximum allowable
extent.

14.4 For the purpose of the Contract, it is agreed that the Contract Price
specified in Article 2 (Contract Price and Terms of Payment) of the
Contract is based on the taxes, duties, levies and charges prevailing
at the date twenty-eight (28) days prior to the date of bid submission
in the country where the Site is located (hereinafter called "Tax" in
this GC Sub-Clause 14.4). If any rates of Tax are increased or
decreased, a new Tax is introduced, an existing Tax is abolished, or
any change in interpretation or application of any Tax occurs in the
course of the performance of Contract, which was or will be
assessed on the Contractor, Sub-Contractors or their employees in
connection with performance of the Contract, an equitable
adjustment of the Contract Price shall be made to fully take into
account any such change by addition to the Contract Price or
deduction therefrom, as the case may be, in accordance with GC
Clause 40 (Change in Laws and Regulations) hereof.

D. Intellectual Property
15
Intellectual 15.1 The Intellectual Propery Rights in all IT Products and/or Services
ProPtrty and Documentation and Software shall remain vested in the owner of
Copyright
such rights where it existed prior to commencement of this Contract.

15.2 The Employer agrees to restrict use, copying, or duplication ~~ any


Hardware, Software and Documentation, except that additional
copies of Documentation may be made by the Employer for use
within the scope of the project, in the event that the Contractor does
not deliver copies within twenty-eight (28) days from receipt of a
request for such Documentation.

15.3 The Employer's contractual rights to use the Stand~rd So~are or


elements of the Standard Software may not be assigdned, hc~tnshethde,
t .1 xcept in accor ance w,
ol
or otherwise transferred v un an Y e . Tied in
1
the
relevant license agreement or as may be otherwrse spec,
PC.

~~~Ient f0r ---------------::-=-::=:;;;-;;irr'i~~and~S~-~--


1-iraridlei. . prorurement of IT Products eMCeS
AMI Protect IESCO Package 1

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~------------------~~~s~~~~
~o ~
r ble the Employer's and Contractor's ri h
15.4 As. a~p~~a with respect to Custom_ Software or eleme~ ts ~
obhgat10 Software including any hcense agreements ts of the
Customt to Custa;,, Documentation or elements of and With th
respec 'fi d . th PC S b' e Cust
Documentation, are sp.ec1 ie . m e . u Ject to the Pc om
I t llectual Property Rights m all Custom Software and the eu'
~:umentation specified in Appendices 4 and s
of the Contrasta~
S
hall at the date of this Contract or on creation of the . hct (if
any) ' h' C t t) t h ng ts (~
later than the date of t is on rac , ves m t e Employer_ Th
Contractor shall do and execute or arrange for the doing e
executing of each necessary act, docu~ent, and thing that
Employer may consider necessary_ or desirable to ~rfect the righ
a;!
title, and interest of the Employer m and to those nghts. In res~
of such Custom Software and Custom Oocu~entation, the
Contractor shall ensure that the holder of a moral nght in SUCh a
item does not assert it. and the Contractor shall, if requeste<l ta d~
so by the Employer and where permitted by applicable law, ensure
that the holder of such moral right waives 1t.

15.5 The parties shall enter into such (if any) escrow arrangements in
relation to the Source Code for some or all of the Software as are
specified in the PC.

16. Software 16.1 Except to the extent that the Intellectual Property Rights in the
Services and Software vest in the Employer, the Contractor hereby grants to the
License Employer license to access and use the Software, induding all
Agreements inventions, designs, and marks embodied in the Software.

Such license to access and use the Software shall:

(a) be:

(i) nonexclusive;

(ii) fully paid up and irrevocable (except that it shall


terminate if the Contract terminates under GC Clause
46);

(iii) valid throughout the territory of the Employer's Count!)'


(or such other territory as specified in the PC); and

(iv) subject to additional restrictions (if any) as specified in


the PC,

(b) permit the Software to be:

(i) used or copied for use on or with the computer(s). users


or environment(s) for which it was acquired (as
specified in the SOR and/or Contractor's bid). plus a
backup of the same or similar capacity. Such_ back:
shall be used if the primary is(are) inoperauve, a .
dur\ng a reasonable transitional period when use ,s
being transferred between primary and backup:
(ii)
as specified in the PC, used or copied for use on;
transferred to a replacement computer(s) or users (
use on the original and replacement computer(s) users

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7-21

or environment(s) may be simultaneo .


.1. . us during a
reasona bl e trans, 1onal period) provided lh I if h
1 8
and/or Contractor's bid specifies a class aof SOR
user or environment to which lhe 1..,..,.nse is com1p_uter,
........_ 1 res ncted
and unless lhe Contractor agrees otherwise in writing,
the replacement compuler(s) is(are) within that crass;

(iii) if the nature of the Products is such as to permit such


acces~. accessed from other computers connected 10
the pnma~ and/or backup compuler(s) by means of a
focal or wide-area network or similar arrangement and
used on or copied for use on those other comput~rs to
the extent necessary lo that access;

(iv) reproduced for safekeeping or backup purposes;

(v) customized, adapted, or combined with other computer


software for use by lhe Employer, provided that
derivative software incorporating any substantial part of
the delivered, restricted Software shall be subject to
same restrictions as are set forth in this Contract;

(vi) as specified in the PC, disclosed to. and reproduced for


use by, support service contractors and their
subcontractors, (and the Employer may sublicense
such persons to use and copy for use the Software) to
the extent reasonable necessary to the performance of
their support service contracts. subject to the same
restrictions as are set forth in this Contract; and

(vii) disclosed to, and reproduced for use by, the Employer
and by such other persons as are specified in the PC
(and the Employer may subficense such persons to use
and copy for use lhe Software), subject to the same
restrictions as are sel forth in this Contract.

16.2 The Standard Software may be subject to audit by the Contractor, in


accordance with the terms specified In the PC, to verify compliance
with the above license agreements.
16.3 The Employer wiff require the Contractor to meet the mandatory
requirements for Licensing Agreements as specified in the SOR.
17-1 The Employer ("the Disclosing Party") and the Contractor ("the
R~ceiving Party") shall keep confidential and shall not, wi~hout the
written consent of the other Party hereto. divulge to any third Party
any documents data or other information furnished directly or
indirectly by the' other Party hereto in connection with the Contract
(Co~fidential Information), whether such Information has been
furnished prior lo, during or following termination of the Contract.
17.2
For the purposes of GC Sub-Clause 17.1, the Contractor Is a!so
deemed to be the Receiving Party of Confidential Information
ge~erated by the Contractor itself in the course of the performance
of its obligations under the Contract and relating to the businesses.
finances, contractors, employees, or other contracts of the Employer

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Gen ,., :. : VI
E_.------------------~~~~~~~~~~~~~~~~-S_ectJo_'~n;
~~
!.:7-22 ~

's use of the IT Products and/or Services


or the E mp I oye r
. t d'ng GC Sub-Clauses 17. 1 and 17 .2:
17.3 Notw1ths an '
the Contractor may furnish to its Sub-Contractor Confidenu
(a) Information of the Employer to the extent reaso at
required for the Sub-Contractor to perform its work Und;a~
Contract; and
(b) the Employer may furnish C?nfidential Information of the
Contractor: (i) to support service contractors and their sul).
contractors to the extent r~asonably req~ired for them to
perform their work under t~~ir support service contracts; and
(ii) to its affiliates and subs1d1anes,
in which event the Receiving Party sh~II ensure t~at the person to
whom it furnishes Confidential lnf?r_mat1on ot
the ~,s~losing Party is
aware of and abides by the Receiving Party s obltgat,ons under this
GC Clause 17 as if that person were party to the Contract in place
of the Receiving Party.
17.4 The Employer shall not, without the Contractor's prior written
consent, use any Confidential Information received from the
Contractor for any purpose other than the operation, maintenance
and further development of the IT Products and/or Services.
Similarly, the Contractor shall not, without the Employer's prior
written consent, use any Confidential Information received from the
Employer for any purpose other than those that are required for the
performance of the Contract.

17.5 The obligation of a party under GC Sub-Clauses 17.1 through 17.4


above, however, shall not apply to that information which:

(a) now or hereafter enters the public domain through no fault


of the Receiving Party;
(b) can be proven to have been possessed by the Receiving
Party at the time of disclosure and that was not previously
obtained, directly or indirectly, from the Disclosing Party;
(c) otherwise, lawfully becomes available to the Receiving
Party from a third party that has no obligation of
confidentiality.
17.6 The _above provisions of this GC Clause 17 shall not in any way
m~ify any. undertaking of confidentiality given by either of the
parties to this Contract prior to the date of the Contract in respect of
the System or any part thereof.
177
The provisions of this GC Clause 17 shall survive the termination. for
whatever reason, of the Contract for three (3) Years.

E. Execution of the Facilities


19. ReprHentatlves

~~:e
18. 1 Project Manager
Project Manager is not named in the Contract, then wi~in
andrteen. (14) days of the Effective Date, the Employer shall apP?1nt
M notify the Contractor in writing of the name of the Proiect
anager. The Employer may from lime to time appoint some other

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,.
person as the Project Manager in pl
appom te d . an d s h a 11 give

a notice oface
th of the l>efson Previo
to the Contractor without delay N e name of such __ usly so
. . 0 such ap 0u~
,i..
Person
t h t
made a sue a une or in such a ma
progress of work on the Facilities. Suchnner ~s to impe<1e
po,ntment Shall

take effect upon receipt of such notice b app0intment shau onty


t
i
Project Manager shall represent anct a t the Contractor. The
times during the performance of thee Cor the Employer at all
instructions, orders, certificates appro on1tract. All notices,
communications under the Contra~t shall b"a s. and all other
Manager, except as herein otherwise provide~:1"en by the Project

All notices, instructions, information and other comm . .


given by the Contractor to the Employer under the Co tr unications

given to th e P rojec
'tM anager, except as herein otherwise
n actshatlbe
provided.
18.2 Contractor's Representative
18.2.1 If the . Contractor's Representative is not named in
Appendix 1 (Contractor's Representative) of the Contract
then within fourteen (14) days of the Effective Date. th~
Contractor shall appoint the Contractor's Representative
and shall request the Employer in writing to approve the
person so appointed. The request must be accompanied
by a detailed curriculum vitae for the nominee. as well as
description of any other responsibilities the nominee would
retain while performing the duties of the Contractor's
Representative. If the Employer does not object to the
appointment within fourteen (14) days, the Contractor's
Representative shall be deemed lo ~ave been. a~proved. If
the Employer objects to the appointment w1th1n fourteen
(14) days giving the reason therefore, then the Contractor
shall appoint a replacement within fou~een (14) days of
such objection, in accordance with this GC Sul>-Clause
18.2.1.
di r t tions specified in the
18.2.2 Subject to the extensions an 'orR1m1 a tative shall have
SOR (if any), the Contractors eprese; on atl day-to-<lay
the authority to represent the Contr_a~to f the Contract.
matters relating to the System. or ar~~~ggi~~to the Project
The Contractor's Representat1v~ s notices instructions.
Manager all the Contracto s municatio'ns under the
information, and all other com
Contract. .
. . and atl other communications
18.3 All notices, instructions, intormatio~ t Manager to the Contractor
given by the Employer or t~e Proi~ie Contractor's Repr_esen~a~
under the Contract shall be given to s otherwise pro"ided or
or, in its absence, its deputy. except a
this Contract. tment of the
voke the appo1n er's poor
18.3.1 The Contractor shall not re without the Employ w,thheld,
Contractor's Repre~enta~i~~ not be unreasonat!'t>ntractor
written consent, which s ch an action. I supeno<
If the Employer consents toe:~on of eQl.lat ,iv':
pursuant
shall appoint another p t r's Representa
Contrac o
qualifications as th e

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7.2.1
.:....:.~~~~~~~~~~~~~~~~~~~~~~~~~~~~S~ea~~~n~1 r__

~
to the procedure set out in GC Sub-Clause
18..2 ,
18.3.2 The Contractor's Representative and staff
work closely with the Project Manager and ~r~ Obliged to
their own authority, and abide by directives\~5 act Within
Employer that are consistent with the terms of t~ed by the
The Contractor's Representative is resp Contract.
managing the activities of its personnelonsible fQf
subcontracted personnel. and any

18.3.3 The Contractor's Representative may, subject to


approval of the Employer (which shall not be unrea the
withheld), at any time delegate to any person an so~ab1y
powers, functions and authorities vested in him or :era !e
such delegation may be revoked at any time. Any. Y
delegation or revocation shall be subject to a Prior n~ch
signed by the Contractor's Representatrve, and shall spo tee
the powers, functions and authorities thereby delegat:1Y
revoked. No such delegation or revocation shall take effe:
unless and until a copy thereof has been delivered to the
Employer and the Project Manager.

18.3.4 Any act or exercise by any person of powers, functions and


authorities so delegated to him or her m accordance With
this GC Sub-Clause 18.3(d) shall be deemed to be an act or
exercise by the Contractor's Representauve.

18.4 Obiections and Removals


18.4.1 The Employer may by notice to the Contractor object to any
representative or person employed by the Contractor in the
execution of the Contract who, in the reasonable opirnon of
the Employer, may have behaved inappropriately, be
incompetent, or be negligent. The Employer shall provide
evidence of the same, whereupon the Contractor shall
remove such person from work on the System.

18.4.2 If any representative or person employed by the Contracta<


is removed in accordance with GC Sub-Clause (a) above.
the Contractor shall, where required, promptly appoint a
replacement.

19. Project Planning 19.1 If specified in the SOR, the Contractor shall develop, in close
and Performance cooperation with the Employer, and based on the Preliminaz
Project Plan induded in the Contractor's bid, an A~reed athe
Finalized Project Plan encompassing the activities specified m
SOR.

19.2 The Agreed and Finalized Project Plan will be prepared bl~~:
Contractor and approved by the Employer in accordance wi
procedure specified in the SOR.
edule of
19.3 If ~uir~. the impact on the Implementation Sch Finalized
m~1fications agreed during finalization of the Agreed andndment. 1n
Project Plan s~all be incorporated in the Co~tract by ame letion).
accordance with GC Clause 44 (Extension Time for ComP
test. and
19.4 The Contractor shall undertake to supply, install.

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Section \/11. General Conditions

7-25

commission the IT Products and/or S . .


SOR and Agreed and Finalized p . erv,ces in accordance with the
roiect Plan.
19.5 The progress report and other re .
prepared by the Contractor and P:u:s ~pec,fied in the SOR shall be
format and frequency specified in the ;;}~~ to the Employer in the

19.6 If at any time the Contractor'


project schedule described in sthact~al progress f~lls_ behind the
Plan, or it becomes apparent ~at g~ted_tnd Finalized_ Project
I
Contractor shall at the wi so fall behind, the
M request of the Employer or the Project
anaqer, prepare and submit to the Project Manager a revised
project
d schedule
. taking int o account I h e preva,hng
circumstances

an s~all notify the Project Manager of the steps being taken t~
expe~1te progress so as to attain Completion of the Facilities within
the Time f~r Completion under GC Sub-Clause 8.2, any extension
thereof ~nt1tled under GC Sub-Clause 44.1 (Extension of Time for
Completron), or any extended period as may otherwise be agreed
upon between the Employer and the Contractor.

20. Subcontracting 20.1 Appendix 3 (List of Approved Sub-Contractors) to the Contract


specifies critical items of supply or services and a list of Sub-
contractors for each item that are considered acceptable by the
Employer. If no Sub-Contractors are listed for an item, the
Contractor shall prepare a list of Sub-Contractors it considers
qualified and wishes to be added to the list for such items. The
Contractor may from time to time propose additions to or deletions
from any such list. The Contractor shall submit any such list or any
modification to the list to the Employer for its approval in sufficient
time so as not to impede the progress of work on the System. The
Employer shall not withhold such approval unreasonably. Such
approval by the Employer of a Sub-~ontract?r(s) shall not .r~l~~ve
the Contractor from any of its obligatrons, duties, or responsibfities
under the Contract.
20 2 The Contractor may, at its discretion, select and employ ~ub-
. . Contractors for such critical items from those Sub-C~ntractors hsted
t GC Sub-Clause 20.1. If the Contractor wishes to employ
pursuant o t t so listed or subcontract an item not so listed,
~ !uub;tc:;~~~h: ~~ployer's prior approval under GC Sub-Clause
20.3.
. oved Sub-Contractor lists have not
20.3 For items for "'."h1ch pre-~ppr t the Contract, the Contractor may
3
been specified rn Appendix ~s it may select, provided: (i) the
employ such Sub-Contractors . writing at least twenty-eight (28)
Contractor notifies the Employer :obilization date for such Sub-
days prior to the proposed f this period either the Employer has
Contractor; and (ii) by the ~~d o fails to respond. The Contractor
ed its approval in wntrng or t which the Employer has
gran t s b Contractor O
shall not engage any u ~ nd of the notice perio . e
d Th absence
ifi d
objected in writing prior to !the ~mployer during the above s~ecs~~-
of a written objection by e e tance of the propose
period shall constitute ~r:a~x~c~ ~hat ii perm~~i 1'i:~edd~~m:~
Contractor. Exce~ ~oyer of Sub-Contrac~~~~limit the rights and
approval of t~e . ~his Clause, however,iontractor as they are
Contract, nothing in h Employer or
obligations of either t e
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Section VII. General~

7-26
. Sub-Clauses 20.1 and 20 2 or in Appendix 3 of the
specified in GC
contract.
h include provisions which would entule th
II
Each sub-contract ~ a the sub-contract to be assigned to the
20.4
Employer to reci~r~ub-Clause 20.5 (if and when applicable). or 1~
Employer un~er . by the Employer under GC Clause 46.
event of term1nat1on
tor's obligations extend beyond the expiry date of
20.5 If a Sub-Con~~~ct Liability Period and the Project Manager, prior to
the relevan~ els the Contractor to assign the benefits of such
1 Employer then the Contractor shall do so.
tha~ d~te, 11ns1rhu
obligations o e
Technical Specifications and Drawings .
21. Design and 21.1 The contractor shall execut~ t~e basic and detailed design
Engineering 21.1.1 and the implementation act1v1ties necessary for successful

) provision of the IT Products and/or Services in compliance


with the provisions of the Contract or. where not so
specified, in accordance with good industry practice.

The Contractor shall be responsible for any discrepancies.


errors or omissions in the spec ncanons. drawings and
other technical documents that 11 has prepared, whether
such specifications, drawings, and other documents have
been approved by the Project Manager or not, provided that
such discrepancies, errors. or omissions are not because of
inaccurate information furnished in writing to the Contractor
by or on behalf of the Employer.

21.1.2 The Contractor shall be entitled to disclaim respons1b1hty for


any design, data, drawing, specification, or other document.
or any modification of such design, drawings, specification.
or other documents provided or designated by or on behalf
of the Employer, by giving a notice of such disclaimer to the
Project Manager.
21.2
~ta~r:
Codes and Standards
;eferences are made in the Contract to codes and
the e~~ti~ n accordan~e with which the Contract shall be executed.
current a; t~~ t~: revised ve:-iion of such codes and standar~s
submission shall te twenty-eight {28) days prior to date of bid
During Contract :~ply ~nless otherwise specified in the SOR.
standards shall be ecuuon, any changes in such codes and
be treated in a~~plled aft~r approval by the Employer and shall
Originating From C dtance with GC SubClause 43.3 (Changes
on ractor).
21.3 ApproyaVReview of Tech
21.3.1 The Contractnical Documents by Proiect Manager
to prepare or shall prepare or cause its Sub-Contract()(S
documents 'nsand. furnish to the Project Manager ~e
of Documentst~d in the Appendix to the Contract titled ust
review as or _Approval or Review, for its apProval or
requirements ~rc,~edS and in accordance with the
ub-Clause 19.1.
21.3.2 Any part of the IT P 0~
related to the docu:ucts and/or Services covered b~
ents to be approved by the ProJec

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Manager shall be executed


approval thereof. only after the Project Manager's

21.3.3 GC Sub-Clauses 21 3 1 throu


documents requirin th gh 21.3.2 shall apply to those
not to those furnish~d e t~ro~ec! Manager's approval, but
only. I0 e reject Manager for its review

21.4 Any part of the IT Product di .


the documents to b s an or Services covered by or related to
e approved by the Project Manager shall be
edxecuted only after the Project Manager's approval of these
ocuments.

21.5 GC. Sub-Clause 21.5 shall apply to those documents requiring the
Pro!ect Manager's approval, but not to those furnished to the
Project Manager for its review only.

21.5.1 Within fourteen (14) days after receipt by the Project


Manager of any document requiring the Project Manager's
approval in accordance with GC Sub-Clause 21.4, the
Project Manager shall either return one copy of the
document to the Contractor with its approval endorsed on
the document or shall notify the Contractor in writing of its
disapproval of the document and the reasons for
disapproval and the modifications that the Project Manager
proposes. If the Project Manager fails to take such action
within the fourteen (14) days, then the document shall be
deemed to have been approved by the Project Manager.

21.5.2 The Project Manager shall not disapprove any document,


except on the grounds that the document does not comply
with the Contract or that it is contrary to good engineering
practice.

21.5.3 If the Project Manager disapproves the document, the


Contractor shall modify the document and resubmit it for the
Project Manager's approval in accordance with GC Sub-
Clause 21.4. If the Project Manager approves the
document subject to modification(s), the Contractor shall
make the required modification(s), and the document shall
be deemed to have been approved.

21.5.4 If any dispute or difference o~curs . betwee~ .the Employer


and the Contractor in connection with or ans,ng out of the
disapproval by the Project Manager of any document and/or
any modification(s) to ~ ~ocument that cann~t be settl~
between the Parties within a reasonable p~n~. then, in
case the Contract includes and names an Ad1ud1cato~. s~h
. b eferred to the Adjudicator for determination
?'spute mrdaye r 'th GC Clause 52 (Disputes and
in acco ance wt Ad' d. t th
Arb.tration) If such dispute is referredto an JU ica or, ~
~ . hall give instructions as to whether and if
Project Manager s f the Contract is to proceed. The
so, how, performance O . the Contract in accordance
Contractor shall proceedr'w_it~tructions provided that if the
with the Project Manage s '"tractor's ~iew on the dispute
Adjudicator upholds the Cotnlven notice under GC Clause
and if the Employer has no 91

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~
52. then the Contdrad~~or s1hall be reimbursed by
Employer for any a itiona costs incurrect b the
such i~~t~ctions and. shall. be relie~ed of such r~sreason_ 01
or liab1hty m c?nnect1on with .th~ dispute and the ~ons,bility
of the instructions as the Ad1ud1cator shall decd XflCutio11
Time for Operational Acceptance shall b~ e, and the
accordingly. exte~

21.5.5 The Project Manager's approval, with or


modification of the document furnished by the Co ;nhout
shall n~t relieve the ~on tractor of . ~ny responsi~il~ctor.
liability imposed upon 11 by any prov1s1ons of the Co; Or
except to the extent that any subsequent failure resuitt/act
modifications required by the Project Manager or in""'-rom
. h ed .in wn,mg t o th e contractor by
information f urrus u"""rate
or
00
behalf of the Employer.

21.5.6 The Contractor shall not depart from any approved


document unless the Contractor has first submitted to the
Project Manager an amended document and obtained the
Project Manager's approval of the document, pursuant to
the provisions of this GC Sub-Clause 21.5. If the Proiect
Manager requests any change m any already apprnved
document and/or in any document based on such an
approved document, the provisions of GC Clause 43
(Change in the Facility) shall apply 10 such request.

22. Transport and 22.1 Subject to GC Clauses 9 and 14, the Contractor shall manufacture
Delivery or procure and transport all IT Products and/or Services ,n an
expeditious and orderly manner to the Project Site.

22.2 Delivery of the IT Products and/or Services shall be made by the


Contractor in accordance with the SOR.

22.3 Earty or partial deliveries require the explicit written consent of lhe
Employer, which consent shall not be unreasonably withheld.

22.4 Transportation

22.4.1 The Contractor shall provide such packing of the IT


Products and/or Services as is required to prevent their
damage or deterioration during shipment. The ~acki~g.
marking, and documentation within and outside .e
packages shall comply strictly with the Employers
instructions to the Contractor.

22.4.2 The Contractor shall bear responsibility for _and ~!~


transport to the Project Sites in accordance with th~
and conditions used in the specification of
Appendix 6 (Revised Price Schedules) to the ociated
5
::tf3C~
in

including the terms and conditions of the ass


lncoterms.
cto< st,all
22.4.3 Unless otherwise specified in the PC, the. Contraistered 1n
be free to use transportation through earners regf rn anY
any Eligible Country and to obtain insurance ro

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Section V11 General Conditions


7.29

Eligible Country.

22.5 Unless otherwise specified in the PC. the Contractor shall provide
the Employer with shipping and other documents, as specified
below:

For Products supplied from outside the Employer"s Country:

(a) Upon shipment. the Contractor shall notify the Employer


and the insurance company contracted by the Contractor to
provide cargo insurance by cable, facsimile, electronic marl,
or Electronic Data Interchange (EDI) with the full details of
the shipment. The Contractor shall promptly send the
following documents to the Employer by mail or courier, as
appropriate, with a copy to the cargo insurance company:

(i) three original I sets of the Contractor's invoice


showing the description of the Products, quantity.
unit price, and total amount duly venfied by PIC and
PIU or person authorized by the Employer

(ii) usual transportation documents;

( rii) insurance certificate;

(iv) certrficate(s) of origin; and

(v) estimated time and point of arrival in the Employer's


Country and at the Project Sites.

(vi) Pacing List

(vii) Warranty Certificate

(vrii) Bill of Lading

For Products supplied locally (i.e. from within the Employer's


Country):

(b) Upon shipment, the Contractor shall notify the Employer


by cable, facsimile, electronic mail, or EDI with the full
details of the shipment. The Contractor shall promptly
send the following documents to the Employer by mail or
courier, as appropriate:

(i) twe three original sets/ copies of the Contractor's


invoice showing the Products' description, quantity,
unit price, and total amount duly verified by PIC and
PIU or person authorized by the Employer

(ii) delivery note, railway receipt, or truck receipt;

(ii) certificate of insurance;

(iii) certificate(s) of origin; and

(iv) estimated time of arrival at the Project Sites.

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(v) packing List

(vi) Warranty Certificate

22 6 Customs clearance

22 6.1 The Employer shall ~ear responsibility for. and co


customs clearance into the Employer's Co st Cl!,
accordance with the particular lncoterm(s) untry 11'1
Products supplied from outside the Employer's ii:
fer
the Price Schedules referred to by Article 2 of'ily in
Contract. the

22 6 2 At the request of the Employer, the Co~tractor shall ma\e


available a re;:>resentauve or agent during the proeess of
customs clearance 1n the Employer's Country I
Products supplied from outside the Employer's Coun;
In the event of delays in customs clearance that are l'lOI
the fault of the Contractor

(a) the Contractor shall be entrtled to an extens10n en


the Time for Ach,e~,r J Operational Acceptance,
pursuant to GC Clause 44 (Extension of Time fOf
Completion);

(b) the Contract Pnce shall '>e ad1usted to compensate


the Contractor for a.,y ;idd1t1onal storage charges
that the Contractor may incur as a result of the
delay.

23. Product Upgrades 23.1 At any point during performance of the Contract. should
technological advances be introduced by the Contracta< for the IT
Products and/or Services originally offered by the Contractor 111 ts
bid and still to be delivered. the Contractor shall be obligated to
offer to the Employer the latest versions of the avadable
information technologies having equal or better performance or
functionality at the same or lesser unit prices. pursuant to GC
Clause 43 (Change in the Facility).

23.2 At any point during performance of the Contract. for IT Products


and/or Services still to be delivered, the Contractor will also pass
on to the Employer any cost reductions and add1t10nal anct.or
improved support and facilities that it offers to other clients of d'e
Contractor in the Employer's Country, pursuant to GC Cla1:se .13

23.3 During performance of the Contract, the Contractor sha~ 01 ::fa:


the Employer all new versions, releases, and updates of Sta~pport
Software, as well as related documentation and techn.ca! 5 the
services, within thirty (30) days of their availability froi;' 5
Contractor to other clients of the Contractor in the ErnP;~re

I Country, and no later than twelve (12) months after 111 for t,'IIS
released in the country of origin. In no case will the pncesecurrer-1

I
Software exceed those quoted by the Contractor m the R
Costs tables In its bid.
1" . u,e re,
23.4 During the Warranty Period, unless otherwise specified 31
the Contractor will provide at no additional cost to the Employer

bit
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new versions. releases. and
are used in with lhe IT Pfioduupdlates for all Standard Software that
d ays of the,r. ava,lab,lity
. c s and/or
from lh C
s
erv,ces, within thirty (30)
Contractor in the Employer's coin! ontractor lo other clients of the
months after they are released . ry, and no later than twelve (12)
Software. ,n the Country of Origin of the

23.5 The Employer shall inlroduc II


of the Software 'th. e a . new versons, releases or updates
production-ready ;pyino,ei~:eneenw(tB) months of receipt of a
d version, release or update
p~ov, ed that the new version, release. or updat~ does noi
a vers.ely affect System operation or performance Of r uire
exte~s,ve reworking of the System. In cases where the~ew
version, release, or u~ale adversely affects System operation or
performance. or req~1res extens,ve reworking of the System, the
Contractor shall continue to support and maintain the version or
:elease ~reviously in operation for as long as necessary to allow
introduction of the new version. release, or update. In no case shall
the Contractor stop supporting or maintaining a version or release
of the Software less than twenty-four (24) months after the
Employer receives a production-ready copy of a subsequent
version, release, or update. The Employer shall use all reasonable
endeavors to implement any new version, release, or update as
soon as practicable, subject to the twenty four-month--long stop
date.
24. IT Products and/or 24.1 Prices charged by the Contractor for IT Products and/or Services,
Services that are not included in the Contract, shall be agreed upon in
advance by the parties (including, but not restricted to, any prices
submitted by the Contractor in the Recurrent Cost Schedules of its
Bid) and shall nol exceed the prevailing rates charged by the
Contractor to other Employers in the Employer's Country for similar
IT Products and/or Services.

25. Inspection and 25.1 The Employer or its representative shall have the right to inspect
Testing and/or test any components of the IT Products and/or Services, as
specified in the SOR, or specify such tests to be executed by the
Contractor, to confirm their good wofiking order and/or conformity to
the Contract at the point of delivery and/orat the Project Site.

25.2 The Employer and the Project Manager or the~ designated


representatives shall be entitled to attend the aforesaid test and/or
inspection, provided that the Employer shall bear au <:Osts ~nd
expenses incurred in connection with such att:ndance rncludrng,
but not limited to, all traveling and board and lodging expenses.
25.3 Whenever the Contractor is ready to carry out any such test and/or
inspection, the Contractor shall give a reasonable.advance notice of
such test and/or inspection and of the place and time thereof to the
Project Manager. The Contractor shall obtain. fr?'71 any relevant
third Party or manufacturer any necessary perrmsson ~ co~sent to
enable the Employer and the Project ~anage~ or thetr designated
representativesto attend the test and/or lnspecnon.
25.4 The Contractor shall provide the Project Manager with a certified
report of the results of any such test and/or inspection.

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~
25.5 If the Employer or Project Manager or the .
representatives fails to attend the test and/or inspe~~- designatec1
1~n,
agreed between the Parties that such persons shall n or if it is
O
the Contractor may proceed with the test and/or ins do so: then
absence of such persons, and may provide the Priection in the
with a certified report of the results thereof. Ject Managl!f

25.6 The Project Manager may require the Contractor to ca


test and/or inspection not required by the Contract prrry_dout any
the Contractor's reasonable costs and expenses i~cu~~ e<: that
carrying ou~ of such test. and/or inspection shall be added ;~ the
Contract Price. Further, if such test and/or inspection impeo the
progress of work on the Facilities and/or the Contr e the
performance of its other obligations under the Contrac~~r's
allowance will be made in respect of the Time for Completio'n :
the other obligations so affected. a

25.7 If any component of the IT Products and/or Services fails to pass


any test and/or inspection, the Contra or shall either rectify or
replace such component and shall repeat the test and/or inspection
upon giving a notice under GC Sub-Clause 25.3.

25.8 If any dispute shall arise between the parties in connection with or
caused by an inspection and/or with regard to any component to be
incorporated in the IT Products and/or Services that cannot be
settled amicably between the parties within a reasonable penod of
time, either party may invoke the process pursuant to GC Clause 52
(Disputes and Arbitration), starting with referral of the matter to the
Adjudicator in case an Adjudicator is included and named m the
Contract.

26. Completion 26.1 As soon as the IT Products and Installation Services have. in the
opinion of the Contractor, been delivered, Pre-commissioned, and
made ready for Commissioning and Operational Acceptance
Testing in accordance with the Schedule of Requirements, and the
Agreed and Finalized Project Plan, the Contractor shall so notify
the Employer in writing.

26.2 The Project Manager shall, within fourteen (14) days ~fter r~eipt;~
the Contractor's notice under GC Sub-Clause 26.1, either issue
Installation Certificate in the form specified in the Sample Form;
Section in the Bidding Documents, stating that the lnstallat':'or's
the IT Products has been achieved by the date of the ~ontr~-~ of
1
notice under GC Clause 26.1, or notify the Contr~ct?r ,n wr~ feclS
any defects and/or deficiencies, including, but not_ hm1ted to, :nous
or deficiencies in the interoperability or integration o~ th~rviGBS-
components making up the IT Products and Installation rornPl1Y
The Contractor shall use all reasonable endeavors to~tified to
remedy any defect and/or deficiencies that have been hall men
the Contractor by the Project Manager. The Contrac~orl\,a11a1i0n
promptly carry out retesting of the IT Products an nreadY fO(
Services and, when in the Contractor's opinion the~ are notifY the
Commissioning and Operational Acceptance Testing, The
26.1.
Employer In writing, In accordance with GC Sub-Clausepeated, as
procedure set out In this Sub-Clause GC 26.2 shall be re
necessary, until the Installation Certificate is issued.

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26.3 If the Project Manager fa1.1s to issue the Inst 11 ti C .
fails form the contractor of any defecta a ndl
to in on ertifcate
. and
.
f ( 1 )
within ourteen 4 days after receipt of the C s a or deficiencies
.
under GC Sub-Clause 26 1 0 if th ontractor's notice
. . r e Employer puts the IT Products
and Installation Services into production oper ti h the IT
Pro?ucts and Installation Services shall be ad;;~~ e~o have
ac~1eved successful l~stallation as of the date of the Contractor's
notice or rep~ated no~1ce, or when the Employer put the IT Products
and Installation Services into production operation as the case
may be. '

27.1 Commissioning
27_ commissio_ning
and Operational 27.1.1 Commissioning of the IT Products and/or Services shall be
Acceptance commenced by the Contractor:

(a) immediately after issue of the InstallationCertificateis


issued by the Project Manager, pursuant to GC Sub-
Clause 26.2, or

(b) as otherwise specified in the Technical Requirements


(specified in the SOR) or the Agreed and Finafaed
Project Plan; or

(c) immediately after Installation occurred, under GC


Sub-Clause 26.3.

27 .1.2 The Employer shall supply the operating and technical


personnel and all materials and information reasonably
required to enable the Contractor to carry out its obligations
with respect to Commissioning. Production use of the IT
Products and/or Services shall not commence prior to the
start of the formal Operational AcceptanceTesting.

27.2 Operational Acceptance Test


27 .2.1 The Operational Acceptance Tests (and repeats of each
tests) shall be the primary responsibility of the Employer (in
accordance with GC Sub-Clause 10.10), but shal be
conducted with the full cooperation of the Contractor dwing
Commissioning of the IT Products and Installation Services
to ascertain whether they conform to the SOR and meets
the standard of perfonnance quoted in the Contractor's bid,
including, but not restricted to, the functional and technical
performance requirements. The Operational Acceptance
Tests during Commissioning will be conducted as specified
in the SOR and/or the Agreed and Finalized Project Plan.

27.2.2 At the Employer's discretion, Operational Acceptance Tests


may also be performed on replacement Products, upgrades
and new version releases, and Products that are added or
field-modified after OperationalAcceptance of the System.

27.2.3 If for reason attributable to the Employer, the Operational


Acceptance Test of the IT Products and ln_stallation
Services cannot be successfully completed wtthi~ the
period specified in the SOR, from the. ~ate of Installation or
any other period agreed upon in writing by the Employer

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the Contractor. the Contractor shall be deemed to ~,e
and eel
fulfill.
functiona
Finalized Project Plan. and
GC S b Cl
u - auses 28.2 and
-"'
=~
obligations with respect to the technical -..,..,
,ts, aspects of the SOR and/or the Agreed

(CompletioI ,: n Time Guarantee) shall not apply. 28_3

27.3 Operational Acceptance p .


27 3 1 Subject to GC Sub-Clause 27.4 ( art,~ 1 Acceptance) below.
. . Operational Acceptance shall occur in respect of the IT
Products and lnstallanon Services when

{a) the Operational Acceptance Tests, specified in the


SOR and/or Agreed and Finalized Proiect Plan
have been successfully completed; or

(b) the Operational Acceptance Tests have not been


successfully completed or have not been earned
out for reasons that are attnbutable to the Employer
within the period from the date of Installation Of any
other agreed-upon period as specified in GC
Clause 27.2.3 above; or
(c)
the Employer has put the System into production or
use for sixty (60) consecutive days. If the System 1s
put into production or use m this manner, the
Contractor shall notify the En ployer and document
such use.

27.3.2 At any time after any of the events set out in GC Sub-
Clause 27.3.1 above have occurred, the Contractor may
give a notice to the Project Manager requesting the issue of
an Operational Acceptance Certificate.

27.3.3 After consultation with the Employer, and within fourteen


(14) days after receipt of the Contractor's notice, the Project
Manager shall:

{a) issue an Operational Acceptance Certificate; or

(b) notify the Contractor in writing of any defect or


deficiencies or other reason for the failure of the
Operational Acceptance Tests; or

(c) issue the Operational Acceptance Certificate, if the


situation covered by GC Clause 27 .3.1 (b) arises.

27.3.4 The Contractor shall use all reasonable endeavors to


prompUy remedy any defect and/or deficiencies and/or
other reasons for the failure of the Operational Acceptance
Test that the Project Manager has notified to the
ContractOf. Once such remedies have been made by the
Contract', the Contractor shall notify the Employer. and
the Employer, With the full cooperation of the Contractor.
shall ~se all reasonable endeavors to promptly carry out
retesting of the IT Products and Installation Services. Upon
the successful conctusion of the Operational Acceptance
Tests, the Contractor shall notify the Employer of its request

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Section Vll. General Conditions
7-35

for Operational Acceptance Certification, in accordance with


GC Sub-Clause 27.3.2. The Employer shall then issue to
the Contractor the Operational Acceptance Certification in
accordance with GC Sub-Clause 27.3.3 (a), or shall notify
the Contractor of further defects, deficiencies, or other
reasons for the failure of the Operational Acceptance Test.
The procedure set out in this GC Sub-Clause 27.3.4 shall
be repeated, as necessary, until the Operational
Acceptance Certificate is issued.

27.3.5 If the System or Subsystem fails to pass the Operational


Acceptance Test(s) in accordance with GC Sub-Clause
27.2. then either:

(a) the Employer may consider terminating the Contract.


pursuant to GC Clause 4 7 (Termination for
Contractor's Default), or

(b) (ii) if the failure to achieve Operational Acceptance


within the specified time period is a result of the
failure of the Employer to fulfill its obligations under
the Contract, then the Contractor shall be deemed to
have fulfilled its obligations with respect to the
relevant technical and functional aspects of the
Contract, and GC Sub-Clauses 30.3 and 30.4
(Functional Guarantees) shall not apply.

27.3.6 If within fourteen (14) days after receipt of the Contractor's


notice. the Project Manager fails to issue the Operational
Acceptance Certificate or fails to inform the Contractor in
writing of the justifiable reasons why the Project Manager
has not issued the Operational Acceptance Certificate, the
IT Products and Installation Services shall be deemed to
have been accepted as of the date of the Contractor's said
notice.

27.4 Partial Acceptance


27.4.1 If so specified in the SOR for GC Sub-Clause 27.2(a),
Installation and Commissioning shall be carried out
individually for each identified major component of the IT
Products and Installation Services. In this event, the
provisions in the Contract relating to Installation and
Commissioning, including the Operational Acceptance Test,
shall apply to each such major component individually, and
Operational Acceptance Certificate(s) shall be issued
accordingly for each such major component, subject to the
limitations contained in GC Sub-Clause 27.4.2.

27.4.2 The issuance of Operational Acceptance Certificates for


individual major components pursuant to GC Sub-~lause
27.4.1 shall not relieve the Contractor of Its obligation to
obtain an Operational Acceptance Certificate for the IT
Products and Installation Services as a whole once all
major components have been supplied, installed, tested,
and commissioned.

In the case of minor components for the IT Products and


27.4.3

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7-36 Section VII Gen

Installation Services that by their nature do not .


. I require
Commissioning or an 0 perationa Acceptance Test
Project Manager shall issue an Operational Accept the
Certificate within fourteen ( 14) days after such compo ance
. . nents
have been delivered and1or insta 11 ed or the site works h
been completed. The Contractor shall, however us ave
reasonable endeavors to promptly remedy any defects
e all
deficiencies in such minor components detected by ;;
Employer or Contractor.

F. Guarantees and Liabilities

28. Completion Time 28.1 The Contractor guarantees that it shall complete the supply
Guarantee Installation. Commissioning, and achieve Operational Acceptance of
the IT Products and/or Services within the time periods specified in
the Implementation Schedule and/or Agreed and Finalized Project
Plan pursuant to GC Sub-Clause 8.2. or withm such extended time
to which the Contractor shall be entitled under GC Clause 44
(Extension of Time for Completion).

28.2 If the Contractor fails to supply, install, commission. and achieve


Operational Acceptance of the IT Products and/or Services within
the time for achieving Operational Acceptance specified in the
Implementation Schedule or the Agreed and Finalized Project Plan,
or any extension of the time for achieving Operational Acceptance
previously granted under GC Clause 44 (Extension of Time for
Completion), the Contractor shall pay to the Employer liquidated
damages at the rate specified in the PC as a percentage of the
Contract Price, or the relevant part of the Contract Price if a maJOf'
component of the IT Products and/or Services has not achieved
Operational Acceptance. The aggregate amount of such liquidated
damages shall in no event exceed the amount specified in the PC
("the Maximum"). Once the Maximum is reached, the Employermay
consider termination of the Contract, pursuant to GC Sub-Clause 47
(Termination for Contractor's Default}.

28.3 Unless otherwise specified in the PC, liquidated damages payable


under GC Sub-Clause 28.2 shall apply only to the failure to achieve
Operational Acceptance of the IT Products and/or Services as
specified in the Implementation Schedule and/or Agreed and
Finalized Project Plan. This GC Sub-Clause 28.3 shall not limit,
however, any other rights or remedies the Employer may have under
the Contract for other delays.
28.4 If liquidated damages are claimed by the Employer for the IT
~r~.ucts and/or Services, the Contractor shall have no fu~~
liab1hty whatsoever to the Employer in respect to the opera~
Acceptance time guarantee for the System (or Subsystem
However, the payment of liquidated damages shall not in any
relieve the Contractor from any of its obligations to completethe d
"":t
Products and/or Services or from any other of its obligations an
liabilities under the Contract.

29. Defect Liability 29.1 The Contractor warrants that for the period specified in the
soR allnt t
Products, induding Documentation, and/or Services (to the ~ e

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Secbon VII. General Conditions 7.37

relevant) to be delivered under this contract:

(a) shall be free from defects in the design, engineering, and


workmanship;

(b) are newly manufactured, unused, and incorporate all recent


material improvements in design; and

(c) complies with or exceeds the Technical Specifications in the


SOR.

Exceptions and/or limitations, if any, to this warranty with respect


to Software (or categories of Software), shall be as specified in the
PC. Commercial warranty provisions of products supplied under
the Contract shall apply to the extent that they do not conflict with
the provisions of this Contract.

29.2 In addition, the Contractor warrants that:

(a) all Products components to be incorporated into the System


form part of the Contractor's and/or Sub-Contractor's current
product lines,

(b) they have been previously released to the market, and

(c) those specific items identified in the PC (if any) have been in
the market for at least the minimum periods specified in the
PC.

29.3 The Warranty Period shall commence from the date of Operational
Acceptance of the IT Products and/or Services and shall extend for
the length of time specified in the PC.

29.4 If during the Warranty Period any defect as described in GC Sub-


Clause 29.1 should be found in the design, engineering,
Documentation, and workmanship of the Products and/or Services
provided by the Contractor, the Contractor shall promptly, in
consultation and agreement with the Employer regarding appropriate
remedying of the defects, and at its sole cost, repair, replace, or
otherwise make good (as the Contractor shall, at its discretion.
determine) such defect as well as any damage to the Products
and/or Services caused by such defect. Any defective Products
and/or Services that have been replaced by the Contractor shall
remain the property of the Contractor.

29.5 The Contractor shall not be responsible for the repair, replacement,
or making good of any defect or of any damage to the Products
and/or Services arising out of or resulting from any of the following
causes:

(a) improper operation or maintenance of the Product and/or


Service by the Employer;

(b) normal wear and tear;

(c) use of the IT Products and/or Services with items not


supplied by the Contractor, unless otherwise identified in
the Schedule of Requirements, or approved by the

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Contractor: or
modifications made to the Products and/or Services by the
(d) Employer, or a third party, not approved by the Contractor.

The Contractor's obligations under this GC Clause 29 shall not apply


29.6
to:
y materials that are normally consumed in operation or
(a)
~~ve a normal life shorter than the Warranty Period; or

any designs, specifications, or other data designea,


(b)
supplied. or specified by or on behalf of the Employer or
any matters for which the Contractor has disclaimed
responsibility in writing and has been accepted by the
Employer.

29.7 The Employer shall give the Contractor a notice pfromptly following
the discovery of such defect, stating the nature o any such defect
together with all available evidence.

29.8 The Contractor may, with the consent of th0 Employer, remove from
the Site any IT Products and/or Services that are defective, if the
nature of the defect, and/or any damage to lhe IT Products and/or
Services caused by the defect, is such ttlat repairs cannot be
expeditiously carried out at the Site. If the repair, replacement, or
making good is of such a character that it may affect the eff1eiencyof
the IT Products and/or Services, the Employer may give the
Contractor notice requiring that tests of the defective part be made
by the Contractor immediately upon completion of such remedial
work, whereupon the Contractor shall carry out such tests.

29.9 If such part fails the tests, the Contractor shall carry out further
repair, replacement, or making good (as the case may be) until that
part of the IT Product and/or Service passes such tests. The tests
shall be agreed upon by the Employer and the Contractor.

29.10 If the Contractor fails to commence the work necessary to remedy


such defect or any damage to the IT Product and/or Service caused
by such defect within the time period specified in the PC, the
Employer may, following notice to the Contractor, proceed to do such
work or contract a third party (or parties) to do such work, and the
reasonable costs incurred by the Employer in connection with such
work shall be paid to the Employer by the Contractor or may be
d~ucted by the Employer from any monies due the Contractor or
claimed under the performance security (refer GC Sub-Clause 13.3
(Performance Security).

29.11 If the IT Products and/or Services cannot be used by reason of such


defect and/or making good of such defect, the Warranty Period fo<
the IT Pr~ucts and/or Services shall be extended by a period equal
to the penod during which the IT Products and/or Service could not
'!
be used by the Employer because of such defect and/or making
good of such defect. I
29,12 lle~s substituted for defective parts of the IT Product and/or Serv_~
\
dunng the Warranty Period shall be covered by the Defect Uab1h1Y

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Seeton VII. General Conditions

Period for the remainder of the Warranty Period ap;,licab!e for the
-
part replaced or three (3) months, whichever is creater
.
29.13 ~t the request of ~he Employer and without prejudice to any other
rights and remedies that the Employer may have as;ainst the
Co~tractor under the Contract. the Contractor will offer all possible
as~rstance to the Employer to seek warranty services or reme<fial
action from any subcontracted third-party producers or licensor of IT
Products. and/or Se~ices including without hmitatJon assignment or
transfer rn favour or the Employer of the benefit of any warranties
given by such producers or licensors to the Contractor.

30. Functional 30.1 The Contractor guarantees that during the Operational Acceptance,
Guarantees the IT Products and/or Services and all parts thereof shall attain the
Functional Guarantees, subject lo and upon the conditions therein
specified.

30.2 If, for reasons attributable to the Contractor, the minimum level of
the Functional Guarantees are not met either in whole or in part, the
Contractor shall at its cost and exoense make such changes,
modifications anc/or additions to the IT Products and/or Services or
any part thereof as may be necessary to meet at least the minimum
level of such Guarantees. The Contractor shall notify the Employer
upon completion of the necessary chances, rnocfications and/or
additions, and shall request the Employer to repeat the Operational
Acceptance Test until the minimum level of the Guarantees has
been met. If the Contractor eventually fails to meet the minimum
level of Functional Guarantees, the Employer may consider
termination of the Contract, pursuant to GC Clause 47 (Termination
for Contractor's Default}.

30.3 If, for reasons attributable to the Contractor, the Functional


Guarantees are not attained either in whole or in part. but the
minimum level of the Functional Guarantees is met, the Contractor
shall, at the Contractor's option, either

(a} make such changes, modifications and/or additions to the


Facilities or any part thereof that are necessary to attain the
Functional Guarantees at its cost and expense. and shall
request the Employer to repeat the Operational Acceptance
Test; or

(b) pay liquidated damages to the Employer in respect of the


failure to meet the Functional Guarantees.

30.4 The payment of liquidated damages under GC Sub-Clause 30.3, up


to the limitation of liability specified in the Appendix to the Contract
titled Functional Guarantees. shall completely satisfy the
Contractor's guarantees under GC Sub-Clause 30.3, and the
Contractor shall have no further liability whatsoever to the Employer
in respect thereof. Upon the payment of such liquidated damages
by the Contractor, the Project Manager shall issue the Operational
Acceptance Certificate for the Facihties or any part thereof in
respect of which the liquidated damages have been so paid.
31. Intellectual
Property Rights 31.1 The Contractor hereby represents and warrants that:

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the IT Products and/or Services as supplied, insta11eo,
Warranty (a)
tested and accepted;

use of the IT Products and/or Services in accordance With


(b)
the Contract; and

(c) copying of the Software an_d Documentation provided to the


Employer in accordance with the Contract

do not and will not infring~ any Intellectual Prop~rty Rights held by
any third party and that 1t ha~ all -~ecessary rights or at its SOie
expense shall have secured in writing all . transfers of rights anct
other consents necessary to make the ~ss1gnments. licenses, and
other transfers of Intellectual Property Rights and the warranties set
forth in the Contract, and for the Employer to own or exercise alt
Intellectual Property Rights as provided in the Contract. Without
limitation, the Contractor shall secure all necessary written
agreements, consents, and transfers of rights from its employees
and other persons or entities whose services are used for
development of the IT Products and/or Services.

32. Intellectual 32.1 The Contractor shall indemnify and hold harmless the Employer
Property Rights and its employees and officers from and against any and alt
Indemnity losses, liabilities, and costs (including losses, liabilities, and costs
incurred in defending a claim alleging such a liability), that the
Employer or its employees or officers ma1 suffer as a result of any
infringement or alleged infringement of any Intellectual Property
Rights.

32.2 Such indemnity shall not cover any use of the IT Products and/or
Services, including the Documentation, other than for the purpose
indicated by or to be reasonably inferred from the Contract, any
infringement resulting from the use of the IT Products and/or
Services, or any secondary IT Products and/or Services that result
thereby in association or combination with any IT Products and/or
Services not supplied by the Contractor, where the infringement
arises because of such association or combination and not
because of use of the IT Products and/or Services in its own right.

32.3 Such indemnities shall also not apply if any claim or infringement:

(a) is asserted by a parent, subsidiary, or affiliate of the


Employer's organization;

(b) is a direct result of a design mandated by the Employer's


~OR and the possibility of such infringement was duly noted
m the Contractor's bid; or

(c) results from the alteration of the IT Products and/or Services,


including the Documentation by the Employer or any
' . ed by
persons other than the Contractor or a person authonz
the Contractor.
32.4 If a claim of infringement of Intellectual Property Rights is made or
threatened by a third party, the Employer will allow the Contractor,
at the Contractor's expense , to e'th
I er:

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Section VII. General Conditions
7-41

(a) obtain for the Employer the right to continued use of the IT
Products and/or Services; or

(b) replace or modify the IT Products and/or Services so that the


alleged infringement ceases so long as the IT Products
and/or Services continue to provide the Customer with
equivalent functionality and performance as required in the
SOR.

32.5 The Employer shall indemnify and hold harmless the Contractor
and its employees, officers and Sub-Contractors from and against
any and all losses, liabilities. and costs incurred in defending a
claim alleging such a liability) that the Contractor or its employees,
officers, or Sub-Contractors may suffer as a result of any
infringement or alleged infringement of any Intellectual Property
Rights arising out of or in connection with any design, data drawing,
specification, or other documents or materials provided to the
Contractor in connection with this Contract by the Employer or any
persons (other than the Contractor) contracted by the Employer,
except to the extent that such losses, liabilities, and costs arise as a
result of the Contractor's breach of GC Sub-Clause 32.8.

32.6 Such indemnity shall not cover any use of the design, data,
drawing, specification, or other documents or materials, other than
for the purpose indicated by or to be reasonably inferred from the
Contract, or any infringement resulting from the use of the design,
data, drawing, specification, or other documents or materials, or
any products produced thereby, in association or combination with
any other IT Products and/or Services not provided by the
Employer or any other person contracted by the Employer, where
the infringement arises because of such association or combination
and not because of the use of the design, data, drawing,
specification, or other documents or materials in its own right.

32.7 Such indemnities shall also not apply:

(a) if any claim of infringement is asserted by a parent,


subsidiary, or affiliate of the Contractor's organization;

(b) to the extent that any claim of infringement caused by the


alteration, by the Contractor, or any persons contracted by
the Contractor, of the design, data, drawing, specification,
or other documents or materials provided to the Contractor
by the Employer or any persons contracted by the
Employer.

32.8 If any proceedings are brought or any claim is made against the
Contractor arising out of the matters referred to in GC Sub-Clause
32.5, the Contractor shall promptly give the Employer notice of such
proceedings or claims, and the Employer may at its own expense
and in the Contractor's name conduct such proceedings or claim
and any negotiations for the settlement of any such proceedings or
claim. If the Employer fails to notify the Contractor within twenty-
eight (28) days after receipt of such notice that it intends to conduct
any such proceedings or claim, then the Contractor shall be free to
conduct the same on its own behalf. Unless the Employer has so
failed to notify the Contractor within the twenty-eight (28) days, the

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7-42 Section VII. ~

~
hall made no admission that may be preiudi,..;I
Contrac Ior S di Th -..a to th
defense of any such procee ings or c1 aim,- e Contractor sh e
h Employer's request. afford all a~a1lable assistance au, at
k;ployer in conducting such proceedings or claim and s~o the
. bursed by the Employer for all reasonable expenses in an re
reim . curred in
so doing.

33.1 Except in cases of criminal neglig_ence _or willful misconduct, a


33. limitation of
Intellectual Property Rights Indemnity claims pursuant to Clause
Liability 3~
(a) neither Party shall be l!abl~ to the_ odt~er Party, Whether in
contract, tort, or otherwise, or any m irect or consequenfiaJ
loss or damage, loss of u~e, loss of production, or loss of
profits or interesJ cost_s, which may be suffered by the other
Party in connection _wit~ the Contract, o_ther than specifically
provided as any obligation of the Party m the Contract, and

(b) the aggregate liability of the Contractor to the Employer


whether under the Contract, in tort or otherwise, shall noi
exceed the amount resulting from the application of the
multiplier specified in the PC, to the Contract Price or, if a
multiplier is not so specified, the total Contract Price,
provided that this limitation shall not apply to the cost of
repairing or replacing defective equipment, or to any
obligation of the Contractor to indemnify the Employer with
respect to patent infringement.

34. Criminal Charges 34.1 The Contractor warrants that it has discrosed and will continue to
and Convictions disclose during the term of this Contract full details of all criminal
convictions and all pending criminal charges against it or any of its
personnel, associates or Sub-Contractors that would reasonably be
expected to adversely affect the Contractor or the Contractor's
capacity to fulfill its obligations under this Contract. The Contractor
is not required to provide information to the Contractor in a form or
in a manner which would cause the Contractor to breach the
privacy of the individual but the Contractor will take all reasonable
steps to either:

(a) provide sufficient information to enable the Employer to


assess the level of any risk or conflict posed to it by the
existence of such conviction or pending charge; or

(b) take such steps as necessary to ensure that the person who
is the subject of the conviction or pending charge ceases to
be directly or indirectly involved with this Contract.

34.2 A failure to make any such disclosure will be treated as a material


breach of this Contract.

G. Risk Distribution
35. Transfer of 35.1 With the exception of any Software and Documentation. the
Ownership ownership of the IT Products and/or Services shall be transferred t~
the Employer at the time of Delivery or otherwise under terms u,a
may be agreed upon and specified in the Contract.
35.2 Ownership and the terms of usage of any Software and

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~~
~itiOn S~----------
t
Documentation supplied under th
GC Clause 15 (Intellectual p e Contract Shall b
elaboration in the SOR. roPerty and Copy/ 9overned by
35.3 Ownership of the Contractor's E . 9ht). and any
and its Sub-Contractors in conneciuipn,~nt used by the C
with the Contractor or its Sub-cont iontwith the Contract sha011ntracio,
rac ors. remain
36.1
. "rr
,~a11d/or
The Contractor shall be resp0nsibfe for the
IT Products and/or Services or any rt care and COstOdy of the
Completion of the IT Products and}r: S the_reof Until the date of
~
Clause 26 (Completion) or, where thee~ices PLirsuanr to Ge
Completion of the IT Products and/or Serv ont~ct P,ovides for
date of Completion of the relevant part, and :,, '~its, unm ~
own cost any loss or damage that may OCCur to th e,.r;;: at its
and/or Services or the relevant part thereof 'rome oducts
h ' shaHanyat cause
w atsoever dunng . sue h penod.
. The Contractor be
responsible for any loss or damage to the IT Products :Vor
Services caused by the Contractor or its Sub-Contractors in the
course of any work carried out, pursuant to GC Clause 29 (Defect
Liability). Notwithstanding the foregoing, the Contracta< shall not be
liable for any loss or damage to the IT Products and/or Services ex
that part thereof caused by reason of any of the matters Specified'
referred to in paragraphs (a), (b) and (c) of GC Sub-Clauses 36.2
and 42.1 (War Risks).
36.2 If any loss or damage occurs to the IT Products and/0t Services or
any part thereof or to the Contractor's temporary IT Products and/a<
Services by reason of

(a) insofar as they relate to the country where . lhe . Sile is loca(ed,
:..~.:....
nuclear reaction, nuclear rad"a rion, radioactive con a arry.
aerial objects
pressure wave caused by aircraft '=contractor ~Id not
other occurrences that an expenebl '0teseeable could not
reasonably ,,oresee, or. .if reasona Y '' against .ris<t. as
f0t Of insure
reasonably make provision . . ble on lhe insurance mal(et
such risks are not n?rmally '"::, exdusions of the pol"tcy of
and are mentioned ,n theRi~k and Political Risks. taken out
. I d"ng War s s
insurance, inc u I nee) hereof or
Cl e 38 (lnsura
under GC aus third Party
(b) Employer or any r of
any use or occupation br ;h!uthorized by the Employe
O ther than a Sub-Contrac on'd/or Services: or
IT Products a .
any part of the . data 0< specificatiOO
(c) . on any design, the Employer. Of
any use of or re(1ance ~~Y or on behalf o~r has disclaimed
Provided or designate h"ch the contract
forWI
any such matt er . . peel
responsibility herein.
11
sums paya:~,:; ;:;I
tile
tO the Contractor ad notwithsla 'c;ontracl(l(
the Employer shall pay Services execute ~,11 pay to the thereof
of the IT Products and/~ or damaged. a;~ihties and al:~nrractor
same be lost, destroye II temporary a er ,equests Qdu<:IS and/or
the replacement value of ~ If the Ernplo~ rhB IT P~e good the
10
lost, destroyed or damag~ ,ass or dama,;ctor shall m
in writing to make goods~oted. the Cont "s,rvi
Services thereby occa roducfS ard
ef1l ot ,r P
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7-44 Section Vll. General~


~

same at the cost of the Employer in accordance with GC Clause 43


(Change in the Facilities). If the Employer does not request the
Contractor in writing to make good any loss or damage to the IT
Products and/or Services thereby occasioned, the Employer shall
either request a change in accordance with GC Clause 43, excluding
the performance of that part of the IT Products and/or Services
thereby lost, destroyed or damaged, or, where the loss or damage
affects a substantial part of the IT Products and/or Services, the
Employer shall terminate the Contract pursuant to GC Sub-Clause
46.1 hereof.

36.3 The Contractor shall be liable for any loss of or damage to any
Contractor's Equipment, or any other property of the Contractor
used or intended to be used for purposes of the IT Products and/or
Services, except

(a) as mentioned in GC Sub-Clause 36.2 with respect to the


Contractor's temporary IT Products and/or Services, and

(b) where such loss or damage arises by reason of any of the


matters specified in GC Sub-Clauses 36 2 (b) and (c) and
42.1 (War Risks).

36.4 With respect to any loss or damage caused to the IT Products


and/or Services or any part thereof or to the Contractor's Equipment
by reason of any of the matters specified in GC Sub-Clause 42.1,
the provisions of GC Sub-Clause 42.3 shall apply

37. Loss of or 37.1 The Contractor and each and every Sub-Contractor shall abide by the
Damage to job safety, insurance, customs, and immigration rneasures prevalent
Property; and laws in force in the Employer's Country.
Accident or
Injury to 37.2 Subject to GC Sub-Clause 37.3, the Contractor shall indemnify and
Workers; hold harmless the Employer and its employees and officers from and
Indemnification against any and all suits, actions or administrative proceedings,
claims, demands, losses, damages, costs, and expenses of
whatsoever nature, including attorney's fees and expenses, in respect
of the death or injury of any person or loss of or damage to any
property other than the IT Products and/or Services whether accepted
or not, arising in connection with the supply and installation of the IT
Products and/or Services and by reason of the negligence of the
Contractor or its Sub-Contractors, or their employees, officers or
agents, except any injury, death or property damage caused by the
negligence of the Employer, its contractors, employees. officers or
agents.

37.3 If any proceedings are brought or any claim is made against the
Employer that might subject the Contractor to liability under GC S~b-
Clause 37.2, the Employer shall promptly give the Contractor a notice
thereof and the Contractor may at its own expense and in the
Empl~y~rs name conduct such proceedings or claim and. any
negotiations for the settlement of any such proceedings or claim. If
the Contractor fails to notify the Employer within twenty-eight (28)
days after receipt of such notice that it intends to conduct any such
proceedi~gs or claim, then the Employer shall be free to conduct t~
same on its own behalf. Unless the Contractor has so failed to notify
the Employer within the twenty-eight (28) day period, the Employer

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SeC!iOn Vll General Cond1tJOns 7-45

shall make no_admisslon.that may be prejudicial to the defense of any


such proceedings or _claim. Th_e Employer shall, at the Contractor's
request. affodr~ all ava,:able asds,stance to the Contractor in conducting
such procee ,ngs or c aim a_n shall be reimbursed by the Contractor
for all reasonable expenses incurred in so doing.

37.4 The Employer shall indemnify and hold harmless the Contractor and
us employees, office~s and. Sub-Contractors from any and all losses,
hab1lit1es, and costs (including losses. liab,hties, and costs incurred in
defending a claim alleging such a liability) that the Contractor or its
employees. officers, or Sub-Contractors may suffer as a result of the
death or personal injury of any person or loss of or damage to
property of the Employer, other than the IT Products and/or Services
not yet achieving Operational Acceptance, that is caused by fire,
explosion, or any other penis, in excess of the amount recoverable
from insurances procured under GC Clause 38 (Insurance), provided
that such fire, explosion, or other perils were not caused by any act or
failure of the Contractor.

37.5 If any proceedings are brought or any claim is made against the
Contractor that might subject the Employer to liability under GC Sub-
Clause 37.4, the Contractor shall promptly give the Employer notice
of such proceedings or claims, and the Employer may at its own
expense and in the Contractor's name conduct such proceedings or
claim and any negotiations for the settlement of any such proceeding
or claim. If the Employer fails to notify the Contractor within twenty-
eight (28) days after receipt of such notice that it intends to conduct
any such proceedings or claim, then the Contractor shall be free to
conduct the same on its own behalf. Unless the Employer has so
failed to notify the Contractor within twenty-eight (28) days, the
Contractor shall make no admission that may be prejudicial to the
defense of any such proceedings or claim. The Contractor shall, at
the Employer's request, afford all available assistance to the
Employer in conducting such proceedings or daim and shall be
reimbursed by the Employer for all reasonable expense incurred in so
doing.

37.6 The Party entitled to the benefit of an indemnity under this GC Clause
37 shall take all reasonable measures to mitigate any loss or damage
which has occurred. If the Party fails to take such measures. the
other Party's liabilities shall be correspondingly reduced.

38. Insurance 38.1 To the extent specified in the Appendix to the Contract titled
Insurance Requirements, the Contractor shall at its expense take out
and maintain in effect, or cause to be taken out and maintained in
effect, during the performance of the Contract, the insurances set
forth below in the sums and with the deductibles and other conditions
specified in the said Appendix. The identity of the insurers and the
form of the policies shall be subject to the approval of the Employer.
who should not unreasonably withhold such approval.

38.1.1 Cargo Insurance During Transport .


As applicable, 110 percent of the price of the Products covenng
the Products at the Site from all risks of physical loss or dama9:

(excluding
only penis common 1 Y excluded . under au nsks .
insurance policies of this type of reputable insurers) occumng
. of the IT Products and/or
prior to Operational Acceptance

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Services.

38.1.2 Installation All Risks Insurance


Covering physical l?ss or darnaqe ~o the IT Products andJor
Services at the Site, occurring prior to Completion of th
Facilities, with an extended main. tenance coverage far th e
Contractor's liability in respect of any loss or damage occurnn e
during the Defect Liability Period _while the ~on~ractor is on th~
Site for the purpose of performing its obhgahons during the
Defect Liability Period.

38.1.3 Third Party Liability Insurance


Covering bodily injury or death suffered by third Parties including
the Employer's personnel, and loss of or damage to property
occurring in connection with the supply and installation of the IT
Products and/or Services.

38.1.4 Automobile Liability Insurance


Covering use of all vehicles used by the Contractor or its Sub-
contractors, whether or not owned by them, in connection with
the execution of the Contract.

38.1.5 Workers' Compensation


In accordance with the statutory requirements applicable in any
country where the Contract or any part thereof is executed.
38.1.6 Employer's Liability
In accordance with the statutory requirements applicable in any
country where the Contract or any part thereof is executed.
38.1. 7 Other Insurances
Such other insurances as may be specifically agreed upon by
the Parties hereto as listed in the Appendix to the Contract titled
Insurance Requirements.

38.2 The Employer shall be named as co-insured under all insurance


policies taken out by the Contractor pursuant to GC Sub-Clause 38.1,
except for the Third Party Liability, Workers' Compensation and
Employer's Liability Insurances, and the Contractor's Sub-Contractors
shall be named as co-insured under all insurance policies taken out
by the Contractor pursuant to GC Sub-Clause 38.1 except for the
Cargo Insurance During Transport, Workers' Compensation and
Employer's Liability Insurances. All insurers' rights of subrogation
against such co-insured for losses or claims arising out of the
performanceof the Contract shall be waived under such policies.

38.3 The Contractor shall, in accordance with the provisions of the


Appendix to the Contract titled Insurance Requirements, deliver I~ 1_he
Empl~yer certificates of insurance or copies of the insurance policies
as evidence that the required policies are In full force and effect. Th~
ce~ificates shall provide that no less than twenty-one (21) da_y~
notice shall be given to the Employer by insurers prior to cancellatio
or material mOdlf'icatlon of a policy.

38.4 The Contractor shall ensure that, where applicable, its Sub
Contractor(s) shall take out and maintain in effect adequate insurance
policies for their personnel and vehicles and for work executed by

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~ VII. General ConditJOns 7-47

them under the Contract. unless such Suire


by the policies taken out by the Contractor. ontractors are covered

38.5 The. Employer shall at rts expense take out and maintain -"
10 cuect
during the P:rformance of the Contract those insurances specified in
the Appendix to the Contract titled Insurance Req ts the
'th th d d ib urernen in
sums an d wt e e ucti les and other condition pecified the
said Appendix. The Co_ntractor and the Contractor'; tub-Con~
s_hall be named a~ co-insured under all such policies. Al insurers'
ri~h~s of subrogation against such co-insured for losses or dams
arising out of the performance of the Contract shall be waived under
such policies. The Employer shall deliver to the Contractor
satisfactory evidence that the required insurances are in tu force and
effec~. T~e policies sh~II provide that not less than twenty-one (21)
days notice shall be given to the Contractor by an insurers prior to
any cancellation or material modification of the policies. If so
requested by the Contractor, the Employer shall provide copies of the
policies taken out by the Employer under this GC Sub-Clause 38.5.

38.6 If the Contractor fails to take out and/or maintain in effect the
insurances referred to in GC Sub-Clause 38.1, the Employer may
take out and maintain in effect any such insurances and may from
time to time deduct from any amount due the Contractor under the
Contract any premium that the Employer shall have paid to the
insurer, or may otherwise recover such amount as a debt due from
the Contractor. If the Employer fails to take out and/or maintain in
effect the insurances referred to in GC Sub-Clause 38.5. the
Contractor may take out and maintain in effect any such insurances
and may from time to time deduct from any amount due the Employer
under the Contract any premium that the Contractor shall have paid
to the insurer, or may otherwise recover such amount as a debt due
from the Employer. If the Contractor fails to or is unable to take out
and maintain in effect any such insurances, the Contractor shall
nevertheless have no liability or responsibility towards the Employer,
and the Contractor shall have full recourse against the Employer for
any and all liabilities of the Employer herein.

38.7 Unless otherwise provided in the Contract. the Contractor ~~II


prepare and conduct all and any claims made under ~e pohcies
effected by it pursuant to this GC Clause 38, and all monies payable
by any insurers shall be paid to the Contractor. !he Employer shall
give to the Contractor all such reasonabl~ assistance. as _may _be
required by the Contractor. With respect to insurance claims 1~ which
the Employer's interest is involved. the Con~actor sh~II not give a~y
release or make any compromise with the insur~r without th~ pr~
written consent of the Employer. With respect to insurance claim~ in
which the Contractor's interest is involved. the Em~oyer sha_ll not giheve
e with the insurer without t
any release or make any comprom1s
prior written consent of the Contractor.
39. Unforeseen t the contraetor shall encounter
Conditions
39.1 If, during the execution of the ~?ntrac h than climatic conditions. or
on the Site any physical conditions ot er been reasonably foreseen
artificial obstructions that could not have enced contractor on the
prior to the date of the C?ntr_act by an e~~e~lating to the IT Products
basis of reasonable examination ~f thef~~()(TT'lation that it could have
and/or Services and on the basis o in

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. al inspection of the Site 1f access thereto was


obt~ined from :erv~s~a readily available to 1t relating to the IT Products
available. or ?t and if the Contractor determines that it will in
andlor Serv1cesf. h conditions or obstructions incur additional cost
consequence o sue .
ire additional time to perform its obligations under
and expense or reQU . d "f
ld not have been require I such physical
the C ontract that Wou . b
t or artifiicial obstructions had not een encountered, the
con d I ions mptly and before pe rf arming add't
1 tonaI work or
Contract or shall Pro . fy h p M
using additional Contractor's Equipment, non t e reject anager in
writing of:
the physical conditions or artificial obstructions on the Site that
(a)
could not have been reasonably foreseen;

(b) the additional work required, includng the steps whic~. the
Contractor will or proposes to take to overcome such cond1t1ons
or obstructions;

(c) the extent of the anticipated delay; and

(d) the additional cost and expense that t '3 Contractor is likely to
incur.

On receiving any notice from the Contractor Jridcr this GC Sub-Clause


39.1, the Project Manager shall promptly corsult .v1th the Employer
and Contractor and decide upon the actions to be taken to overcome
the physical conditions or artificial oastrucnons encountered.
Following such consultations, the Project Manager shall instruct the
Contractor,with a copy to the Employer, of the actions to be taken.

39.2 Any reasonable additional cost and expense incurred by the Contractor
in following the instructions from the Project Manager to overcome
such physical conditions or artificial obstructions referred to in GC Sub-
Clause 39.1 shall be paid by the Employer to the Contractor as an
addition to the Contract Price.

39.3 If the Contractor is delayed or impeded in the performance of the


Contract because of any such physical conditions or artificial
obstructions referred to in GC Sub-Clause 39 .1, the Time for
Completion shall be extended in accordance with GC Clause 44
(Extension of Time for Completion).

40. Change In laws 40.1 If, after the date twenty-eight (28) days prior to the date of bid
and Regulations submission, in the country where the Site is located. any law.
regulation, ordinance, order or by-law having the force of law is
ena~ted, promulgated, abrogated or changed which shall be deemed
to include any change in interpretation or application by the
competent authorities, that subsequently affects the costs and
expenses o! the Contractor and/or the Time for Completion, the
Contract Pn~ shall be correspondingly increased or decreased.
and/or the Time for Completion shall be reasonably adjusted to the
extent that the Contractor has thereby been affected in the
perf~ance . of any of its obligations under the Contract.
Notwithstandingthe foregoing, such additional or reduced costs shall
not be separately pa~ or credited if the same has already bee.0
accounted for In the pnce adjustment provisions where applicable. in

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Section VII General Conditions
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accordance with the PC pursuant to GC Sub-Clause 11.2.

41. Force Majeure 41.1 "Force Majeure" shall mean any event beyond the reasonable control
of the Employer or of the Contractor, as the case may be. and which
is unavoidable notwithstanding the reasonable care of the Party
affected. and shall include, without limitation. the following:

(a) war, hostilities or warlike operations whether a state of war be


declared or not, invasion, act of foreign enemy and civil war

(b) rebellion, revolution, insurrection, mutiny, usurpation of civil or


military government, conspiracy, riot, civil commotion and
terrorist acts

(c) confiscation, nationalization, mobilization, commandeering or


requisition by or under the order of any government or de jure or de
facto authority or ruler or any other act or failure to act of any local
state or national governmentauthority

(d) strike, sabotage, lockout, embargo, import restriction, port


congestion, lack of usual means of public transportation and
communication, industrial dispute, shipwreck, shortage or
restriction of power supply, epidemics, quarantine and plague

(e) earthquake, landslide, volcanic activity, fire, flood or inundation,


tidal wave, typhoon or cyclone, hurricane, storm, lightning, or
other inclement weather condition, nuclear and pressure waves
or other natural or physical disaster

(f) shortage of labor, materials or utilities where caused by


circumstances that are themselves Force Majeure.

41.2 If either Party is prevented, hindered or delayed from or in performing


any of its obligations under the Contract by an event of Force Majeure,
then it shall notify the other in writing of the occurrence of such event
and the circumstances thereof within fourteen ( 14) days after the
occurrence of such event.

41.3 The Party who has given such notice shall be excused from the
performance or punctual performance of its obligations under the
Contract for so long as the relevant event of Force Majeure continues
and to the extent that such Party's performance is prevented, hindered
or delayed. The Time for Completion shall be extended in accordance
with GC Clause 8.

41.4 The Party or Parties affected by the event of Force Majeur.e shall us~
reasonable efforts to mitigate the effect thereof upon ,ts or their
performance of the Contract ~n~ to fulfi~I its or th~r ~bligations u_nder
the Contract. but without prejudice to either Party s nght to .ter~unate
the Contract under GC Clauses 45 (Suspension), 46 (Termination for
Employer's Convenience), 47 (Termination for Contractor's Default),
and 48 (Termination by Contractor).

41 5 No delay or nonperformance by either Party hereto caused by the


. occurrence of any event of Force Majeure shall

(a) constitute a default or breach of the Contract. or

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(b) give rise to any claim for damages or additional cost or expense
occasioned thereby, subject to GC Sub-Clauses 36.2 {Care of IT
Products and/or Services). 41.3, and 42.4 (War Risks)

if and to the extent that such delay or nonperformance rs caused by the


occurrence of an event of Force Majeure.

41.6 If the performance of the Contract rs substantially prevented, hindered


or delayed for a single period of more than sixty (60) days or an
aggregate period of more than one hundre~ and twenty { 120) days on
account of one or more events of Force Maieure during the currency of
the Contract, the Parties will attempt to develop a mutually satisfactory
solution, failing which either Party may terminate the Contract by giving
a notice to the other. but without prejudice to either Party's right to
terminate the Contract under GC Sub-Clause 42 5 {War Risks).

41. 7 In the event of termination pursuant to GC Sub Clause 41.6, the rights
and obligations of the Employer and the Contractor shall be as
specified in GC Sub-Clauses 46.2 and 46.3.

41.8 Notwithstanding GC Sub-Clause 41.5, Force Maieure shall not apply to


any obligation of the Employer to make payments to the Contractor
herein.

42. War Risks 42.1 "War Risks" shall mean any event specified in paragraphs (a) and (b}
of GC Sub-Clause 41.1 and any explosion or impact of any mine.
bomb, shell, grenade or other projectile, missile. munitions or explosive
of war, occurring or existing in or near the country (or countries} where
the Site is located.

42.2 Notwithstanding anything contained in the Contract. the Contractor shall


have no liability whatsoever for or with respect to

(a) destruction of or damage to Facilities, or any part thereof;

(b) destruction of or damage to property of the Employer or any third


Party; or

(c) injury or loss of life

if such destruction, damage, injury or loss of life is caused by any War


Risks, and the Employer shall Indemnify and hold the Contractor
hannl~ss from and against any and all claims, liabilities, actions.
lawsuits, damages, costs, charges or expenses arising in
consequence of or in connection with the same.

42.3 If the IT Products and/or Services or any other property of the


Contractor used or intended to be used for the purposes of the IT
Products and/or Services shall sustain destruction or damage by
reason of any War Risks, the Employer shall pay the Contractor for

(a) any part of the IT Products and/or Services so destroyed or


damaged to the extent not already paid for by the Employer and
50 far as may be required by the Employer, and as may be
necessary for completion of the Facilities;
(b) replacing or making good any Contractor's Equipment or other

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property of the Contractor so destroyed or damaged;

(c) replacing or making good any such destruction or damage to


the IT Products and/or Services or any part thereof.

If the Employer does not require the Contractor to replace or make


good. any such destruction or damage to the IT Products and/or
Services, the Employer shall either request a change ,n accordance
with GC Clause 43, excluding the performance of that part of the IT
Products and/or Services thereby destroyed or damaged or where the
loss, destruction or damage affects a substantial part of the IT
Products and/or Services, shall terminate the Contract. pursuant to GC
Clause 46.

If the Employer requires the Contractor to replace or make good on


any such destruction or damage to the IT Products and/or Services,
the Time for Completion shall be extended in accordance with GC 44.

42.4 Notwithstanding anything contained in the Contract, the Employer


shall pay the Contractor for any increased costs or incidentals to the
execution of the Contract that are in any way attributable to,
consequent on, resulting from, or in any way connected with any War
Risks, provided that the Contractor shall as soon as practicable notify
the Employer in writing of any such increased cost.

42.5 If during the performance of the Contract any War Risks shall occur
that financially or otherwise materially affect the execution of the
Contract by the Contractor, the Contractor shall use its reasonable
efforts to execute the Contract with due and proper consideration given
to the safety of its and its Sub-Contractors' personnel engaged in tne
work on the Facilities, provided, however, that if the execution of the
work on the Facilities becomes impossible or is substantially prevented
for a single period of more than sixty (60) days or an aggregate period
of more than one hundred and twenty (120) days on account of any
War Risks the Parties will attempt to develop a mutually satisfactory
solution, f;iling which either Party may terminate the Contract by giving
a notice to the other.

42.6 In the event of termination pursuant to GC Sub-Clauses 42.3 or 42.5,


the rights and obligations of the Employer and the Contrac~or ~hall be
specified in GC Sub-Clauses 26.2 and 46.3 (Termination for
Employer's Convenience).

H. Change in Contract Elements


43 Change in the
43.1 Introducing a Change bl' ation of the Contract by
Facilities . h p rt y seek to vary any o 19
4 3 .1. 1 E ti er a Y ma he p rt No amendment or other
ki r ti to the ot r a Y
ma. ,~g app ,ca ~n tr t shall be effective unless it is in writing,
vananon of the on ac h Contract and ,s signed by a
is dated, expressly refers ~o t ef ch pa~ to the Contract.
duly authorized representative O ea
43 2 5 and 43.2 7, the Employer
43.1.2 Subject to GC ~ub-Clauses nd subsequently require, that
shall have the nght to propo~. aContractor from time to lime
the Project Manager order h eContract to make any change,
during the performance of I e

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modification, addition ~r deleti?n to, . in or from the SOR
(interchangeably caled Change ). provided that such Chan
falls within the general scope of the SOR and does ge
constitute unrelated work and that it is technically practica~ot
taking into account both ~he .state of.advancement of the~
7
against th Agreed and Finalized. Project Plan and the technical
compatibility of the Change envisaged with the nature of the
SOR as originally specified m the Contract.

A Change may involve. but is not restricted to, the substitution


of updated IT Products and/or Services and related Services in
accordance with GC Clause 23 (Product Upgrades).

43.1.3 The Contractor may from time to time during its perfoonance of
the Contract propose to the Employer (with a copy to the Project
Manager), any Change that the Contractor considers necessary
or desirable to improve the quality or efficiency. The Employer
may at its discretion approve or reject any Change proposed by
the Contractor.

43.1.4 Notwithstanding GC Sub-Clauses 43 1 2 and 43 1.3. no change


made necessary because of any default of tne Contractor in the
performance of its obligations under the Contract shall be
deemed to be a Change, and such chJnge shall not result in
any adjustment of the Contract Price or 1he Time for Operational
Acceptance.

43.1.5 The procedure on how to proceed with arid execute Changes is


specified in GC Sub-Clauses 4 3 2 and 43 3 (Changes
Originating from Employer and Contractor) and further details
and forms are provided in the Sample Forms Section in the
Bidding Documents.

43.1.6 Moreover, the Employer and Contractor will agree, during


development of the Agreed and Finalized Project Plan. to a date
prior to the scheduled date for Operational Acceptance after
which the SOR shal be "frozen." Any Change initiated after this
time will be dealt with after Operational Acceptance.

43.2 Changes Originating from Employer


43.2.1 If the Employer proposes a Change pursuant to GC Sub-Clause
43.1.2, it shall send to the Contractor a "Request for Change
Proposal," requiring the Contractor to prepare and furnish to the
Project Manager as soon as reasonably practicable a "Change
Proposal," which shaU include the following:

(a) brief description of the Change;

(b) impact on the Time for Operational Acceptance;

(c) detailed estimated cost of the Change;

(d) effect on Functional Guarantees (if any);

(e) effect on any other provisions of the Contract.


I

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section VII. General Conditions
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43.2.2 Prior to preparing and submitting the "Change Proposal, the


Co~tractor shall s~bm1~ to the Project Manager a "Change
Estimate Proposal, which shall be an estimate of the cost of
preparing and submitting the Change Proposal, plus a first
approximation of the suggested approach and cost for
implementing the changes. Upon receipt of the Contractor's
Change Estimate Proposal, the Employer shall do one of the
following:

(a) accept the Contractor's estimate with instructions to


the Contractor to proceed with the preparation of the
Change Proposal;

(b) advise the Contractor of any part of its Change


Estimate Proposal that is unacceptable and request
the Contractor to review its estimate;

(c) advise the Contractor that the Employer does not


intend to proceed with the Change.

43.2.3 Upon receipt of the Employer's instruction to proceed under


GC Sub-Clause 43.2.2 (a), the Contractor shall, with proper
expedition, proceed with the preparation of the Change
Proposal, in accordance with GC Sub-Clause 43.2.1. The
Contractor, at its discretion, may specify a validity period for
the Change Proposal, after which if the Employer and
Contractor have not reached agreement in accordance with
GC Sub-Clause 43.2.6, then GC Sub-Clause 43.2.7 shall
apply.

43.2.4 The pricing of any Change shall, as far as practicable, be


calculated in accordance with the rates and prices included in
the Contract. If the nature of the Change is such that the
Contract rates and prices are inequitable, the parties to the
Contract shall agree on other specific rates to be used for
valuing the Change.

43.2.5 If before or during the preparation of the Change Proposal it


becomes apparent that the aggregate effect of compliance
with the Request for Change Proposal and with all other
Change Orders that have already become binding upon the
Contractor under this GC Clause would be to increase or
decrease the Contract Price as originally set forth in Article 2
(Contract Price) of the Contract by more than the percentage
stated in the ITB Clause 42, the Contractor may give a written
notice of objection to this Request for Change Proposal prior to
furnishing the Change Proposal. If the Employer accepts the
Contractor's objection, the Employer shall withdraw the
proposed Change and shall notify the Contractor in writing of
its acceptance.

The Contractor's failure to so object to a Request for Change


Proposal shall neither affect its right to object to any
subsequent requested Changes or Change Orders ~rein, nor
affect its right to take into accoun_t. when making such
subsequent objection, the percentage mcrea~e or decrease in
the Contract Price that any Change not objected to by the

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Contractor represents.

43.2.6 Upon receipt of the Change Proposal, the Employer and th


Contractor shall mutually agree upon all matters contained .e
the Change Proposal. Within fourteen ( 14) days after in
agreement, the Employer s h a I I , if it1 .mten d s to proceed Withsuch
the
Change. issue the Codntr~~tor a -~~a~ge Order. If the Employer
is unable to reach a e~1s1on w_1 in ourteen (14) days, it shall
notify the Contractor with details of when the Contractor ca
. . n
expect a deciston.

If the Employer decides not to proceed with the Change fo


whatever reason. it shall, within the said period of fourteen (l4;
days. notify the Contractor accordingly. Under such
circumstances. the Contractor shall be entJtled to
reimbursement of all costs reasonaoly incurred by it in the
preparation of the Change Proposal, provided that these do
not exceed the amount given by the C otractor in its Change
Estimate Proposal submitted in acrorda1ce with GC Sub--
Clause 43.2.2.

43.2.7 If the Employer and the Contractor cannot reach agreement on


the price for the Change, an equitable adiustrnent to the Time
for Operational Acceptance, or any otter matters identified in
the Change Proposal, the change w,11 not be implemented.
However, this provision does not limit the rights of either party
under GC Clause 52 (Disputes and Arbnration).

43.3 Changes Originating from Contractor


43.3.1 If the Contractor proposes a Change pursuant to GC Sub-
Clause 43.1.3, the Contractor shall submit to the Project
Manager a written "Application for Change Proposal," giving
reasons for the proposed Change and including the
information specified in GC Sub-Clause 43.2.1. Upon receipt
of the Application for Change Proposal, the Parties shall follow
the procedures outlined in GC Clauses 43.2.6 and 43.2.7
except that the words "Change Proposal" shall be read, for the
purposes of this GC Sub-Clause 43.3 as "Application for
Change Proposal." However, should the Employer choose not
to proceed or the Employer and the Contractor cannot come to
agreement on the change during any validity period that the
Contractor may specify in its Application for Change Proposal,
the Contractor shall not be entitled to recover the costs of
preparing the Application for Change Proposal, unless subject
to an agreement between the Employer and the Contractor to
the contrary.
44. Extension of 44.1 The Time(s) for Completion specified in the PC pursuant to GC Su~
Time for Clause 8.2 shall be extended if the Contractor is delayed or impeded ,n
Completion the performance of any of its obligations under the Contract by reason
of any of the following:

(a) any Change in the SOR as provided in GC Clause 43;


J
(b) any occurrence of force Majeure as provided in GC Claus~
41, unforeseen conditions as provided in GC Clause 3~ ~o
l
other OCC\Jrrence of any of the matters specified or referr j
i
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in paragraphs (a). (b), and (c) of GC Sub-Clause 36.2;

(c) any suspension order given by the Employer under GC Clause


45 hereof or reduction in the rate of progress pursuant to GC
Sub-Clause 45.2;or

(d) any changes in laws and regulations as provided in GC Clause


40, or

(e) any default or breach of the Contract by the Employer, . or


any acuvny, act or omission of the Employer, or the Project
Manager, or any other contractors employed by the Employer;
or

(f) any delay on the part of a sub-contractor, provided such delay


is due to a cause for which the Contractor himself would have
been entitled to an extension of time under this sub-clause; or

(g) delays attributable to the Employer or caused by customs; or


(h) any other matter specifically mentioned in the Contract

by such period as shall be fair and reasonable in all the circumstances


and as shall fairly reflect the delay or impediment sustained by the
Contractor.

44.2 Except where otherwise specifically provided in the Contract. the


Contractor shall submit to the Project Manager a notice of a claim for
an extension of the Time for Completion, together with particulars of
the event or circumstance justifying such extension as soon as
reasonably practicable after the commencement of such event or
circumstance. As soon as reasonably practicable after receipt of such
notice and supporting particulars of the claim, the Employer and the
Contractor shall agree upon the period of such extension. In the event
that the Contractor does not accept the Employer's estimate of a fair
and reasonable time extension, the Contractor shall be entitled to refer
the matter to an Arbitrator, pursuant to GC Sub-Clause 52.1.

44.3 The Contractor shall at all times use its reasonable efforts to minimize
any delay in the performance of its obligations under the Contract.

44.4 In all cases where the Contractor has given a notice of a claim for an
extension of time under GC 44.2, the Contractor shall consult with the
Project Manager in order to determine the steps (if any) which can be
taken to overcome or minimize the actual or anticipated delay. The
Contractor shall there after comply with all reasonable instructions
which the Project Manager shall give in order to minimize such delay.
If compliance with such instructions shall cause the Contractor to incur
extra costs and the Contractor is entitled to an extension of time under
GC 44.1, the amount of such extra costs shall be added to the
Contract Price.

45. Suspension 45.1 The Employer may request the Project Manager, by notice to the
Contractor, to suspend performance of any or all of its obligations
under the Contract. Such notice shall specify the obligation of which
performance is to be suspended, the effective date of the suspension
and the reasons therefore. The Contractor shall thereupon suspend

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Section Vll. General C-.~
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Performance of such obligation. except those obligations necess


ary for
the care or preservation of the F a~1111 res, unt1 1 ordered in Writing to
resume such performance by the Project Manager.

If, by virtue of a suspension order given by the Project Manager, Other


than by reason of the Contractor's default or breach of the Contr
the Contractor's performance of any ?fits obltgations is suspended:
an aggregate period of more than ninety (90) days, then at any ti
thereafter and provided that at t_hat time_ such performance is ::
suspended. the Contractor may give ~ ~ot,ce to th~ Project Manager
requiring that the Employer shall, w1th1~ twenty-eight (28) days of
receipt of the notice, order the resumption of such performance or
request and subsequently order a change in accordance with GC
Clause 43 (Change in the Facilities), excluding the performance of the
suspended obligations from the Contract.

If the Employer fails to do so within such period, the Contractor may,


by a further notice to the Project Manager, elect to treat the
suspension, where it affects a part only of ''"le Facilities, as a deletion
of such part in accordance with GC Clause 43 or, where it affects the
whole of the Facilities, as termination of the Contract under GC Clause
46 (Termination for Employer's Converuence)

45.2 If

(a) the Employer has failed to pay the Contractor any sum due
under the Contract within the specified period, has fatled to
approve any invoice or supporting documents without just cause
pursuant to the Appendix to the Contract titled Terms and
Procedures of Payment, or commits a substantial breach of the
Contract, the Contractor may give a notice to the Employer that
requires payment of such sum, with interest thereon as
stipulated in GC Sub-Clause 12.3, requires approval of such
Invoice or supporting documents, or specifies the breach and
requires the Employer to remedy the same, as the case may be.
If the Employer fails to pay such sum together with such
interest, fails to approve such invoice or supporting documents
or give its reasons for withholding such approval, or fails to
remedy the breach or take steps to remedy the breach within
fourteen (14} days after receipt of the Contractor's notice or

(b) the Contractor is unable to carry out any of its obligations under
the Contract for any reason attributable to the Emplo~er.
including but not limited to the Employer's failure to provoe
possession of or access to the Site or other areas in
accordance with GC Sub-Clause 10.2 (Employer's
Responsibilities), or failure to obtain any governmental _ _l':"1111
necessary for the execution and/or completion of the Fac1htres,

then the Contractor may by fourteen (14) days' noticE: to_~:


Employer suspend performance of all or any of its obhgatKl
under the Contract, or reduce the rate of progress.
45.3 If the Contractor's perfom,ance of its obligations is suspended or the
rate of progress Is reduced pursuant to this GC Clause 45, then U:,
Time for Completion _shall be extended In accordance with GC Suall
Clause 44.1 (Extension of Time for Completion), and any and

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$eCtiOll VII General Conditions
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additional costs or expenses incu d b


such suspension or reduction sh~: be Y l~e Contractor as a result of
Contractor in addition to the Co paid by the Employer to the
. n Iract Price exce I . th f
suspension order or reduction in th , P 1n e case o
Contractor's default or breach of th ecrate of progress by reason of the
e ontract.
45.4 During the period of suspension th C
the Site any IT Product di
e ontractor shall not remove from
Contractor's E u1 s an or Services or part thereof, or any
q pment, without the prior written consent of the
E mployer.

46. Termination for 46.1 The _E~ployer may at any lim~ terminate the Contract for any reason
Employer's by QIVlng the Contractor a notice of termination that refers to this GC
Convenience Clause 46.

46.2 Upon receipt of the notice of termination under GC Sub-Clause 46.1,


the ~ont~actor sh~II either as soon as practical or upon the date
specified m the notice of termination:

(a) cease all further work, except for such work as the Employer may
specify in the notice of termination for the sole purpose of
protecting that part of the SOR already executed, or any work
required to leave the Site in a clean and safe condition;

(b) terminate all subcontracts. except those to be assigned to the


Employer pursuant to GC Sub-Clause 46.2(dXii) below;

(c) remove all Contractor's Equipment from the Site, repatriate the
Contractor's and its Sub-Contractors' personnel from the Site,
remove from the Site any wreckage, rubbish and debris of any
kind; and

(d) subject to the payment specified in GC Sub-Clause 46.3, shall:

(i) deliver to the Employer the parts of the SOR executed by


the Contractor up to the date of termination;

(ii) to the extent legally possible, assign to the Employer all


righ~ title and benefit of the Contract~r to_ the IT Products
and/or Services, as of the date of termmaton, and, as may
be required by the Employer, in any subcontracts
concluded between the Contractor and its Sub-
contractors; and

(iii) deliver to the Employer all non-proprietary drawings,


specifications and other documents prepared by the
Contractor or its Sub-Contractors as of the date of
termination in connection with the IT Products and/or
Services.

In the event of termination of the Contract under G~ Sub-Claus_e


46.3 46.1, the Employer shall pay to the Contractor the following amounts.

(a) the Contract Price, properly attributable to part or whole of the IT


Products and/or Services executed by the Contractor as of the

procurernent d rr Products and 5-'lie:es


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Secb<>n VII. General~
~

date of termination;
bl incurred by the Contractor in the removal or
(b) the costs reas?n: ipment trom the s,te and m the repatnation or
the Contractor.s n~ ,ts Sub-Contractors' personnel.
the contractors a
t be paid by the Contractor to ,ts Sub-Contractors
(c) any amounts 0.th the termination of any subcontracts, including
,n connection WI
any cancellation charges:
. rred by the Contractor in protecting the IT Products
(d) and/or
costs ,ncu
Services and leaving the s,te ,n a clean and safe condition
pursuant to GC Sub-Clause 47.1 (Termmat,on for Contractor's
Default): and
(e) the cost of satisfying all other obligations, commrtments and
claims that the Contractor may ,n good f a1th have undertaken with
third Parties in connection with the Contract and that are not
covered by GC Sub-Clauses 46 3{a) trrough {d) above.

47.1 The Employer, without prejudice to any other rights or remedies it may
47. Termination for possess, may terminate the Contract forthwith in the following
Contractor's circumstances by giving a notice of termnat,on and its reasons
Default
therefore to the Contractor, referring to ttus GC Sub-Clause 47.1:

(a) if the Contractor becomes bankrupt or insolvent. has a


receiving order issued against it, compounds with its creditors,
or, if the Contractor is a corporation, a resolution is passed or
~rd~r i~ made for its winding up, (other than a voluntary
ltqu,dabon for the purposes of amalgamation '
reconstruction), a receiver is appointed over any part of its
undertaking or assets, or if the Contractor takes or suffers any
other analogous action in consequence of debt;

(b) if t~e Contracto~ a~si~ns ~r transfers the Contract or any right


or '"!erest therein m v1olat1on of the provision of GC Clause 49
(Assignment); or

{c) ~ the Contractor, in the judgment of the Employer has engaged


,n co~pt, fraud_ulent, coercive or collusive practices in
~peting for or ,n executing the Contract including but not
ltmited _to willful misrepresentation of 'facts concerning
owne~h,~ of Intellectual Property Rights in, or proper
~uthonzat,on and/or licenses from the owner to offer the
ardware, software, or materials provided under the Contract.

47.2 If the Contractor

(a) has abandoned or repudiated the Contract;


(b)
~:~:~~t ;alid re~son failed to commence work on the IT
n or Services promptly;
(c) persistently
the Contract fails
or tO _execute the Contract in accordance with
under the Con~t ,~tenUy_ neglects to carry out its obligatiollS
c without Just cause

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-~ VII. General Conditions

(d) refuses or is unable to provide .


7-59

Services, or labor to execute and sufficient Documentation,


and/or Services in the ma complete the IT Products
Finalized Project Plan fumi:: i~~cifi~~ i~ the Agreed and
of progress that give reasonable a er lause 19 at rates
that the Contractor can attain Opera~sur~~e to the Employer
Products and/or Servi b ,ona. cceptance of the IT
Acceptance as extended;
ices Y the Time for o
pera 00na
1

then the Employer may, without prejudice to any other right.s it


may possess . under the Contract, give a notice to the
Contractor stating the nature of the default and requiring the
Contractor to remedy the same. If the Contractor fails to
remedy or to take steps to remedy the same within fourteen
(14) .days of its receipt of such notice, then the Employer may
term~nat~ the Contract forthwith by giving a notice of
termination to the Contractor that refers to this GC Sub-Clause
47.2.

47.3 Upon receipt of the notice of termination under GC Sub-Clauses 47.1


or 47.2, the Contractor shall, either immediately or upon such date
as is specified in the notice of termination,

(a) cease all further work, except for such work as the Employer
may specify in the notice of termination for the sole purpose of
protecting that part of the IT Products and/or services already
executed, or any work required to leave the Site in a clean and
safe condition;

(b) terminate all subcontracts, except those to be assigned to the


Employer pursuant to GC Sub-Clause 47.3(d) below:

(c) deliver to the Employer the parts of the IT Products and/or


Services executed by the Contractor up to the date of
termination;

(d) to the extent legally possible, assign to the Employer all rights,
title and benefit of the Contractor to the IT Products and/or
Services or Subsystems as of the date of termination, and, as
may be required by the Employer, in any subcontracts
concluded between the Contractor and its Sub-Contractors;

(e) deliver to the Employer all drawings, spec~cations, and other


documents prepared by the Contractor ~r tts ?ub-Contractors
as of the date of termination in connection with the Products
and/or Services.
n the Site expel the Contractor, and
47.4 The Employer may enter upo . s its~lf or by employing any third
complete the Product~ and/or Se~1:ucts and/or services or at such
Party. Upon completion of the . r ropriate, the Employer shall
earlier date as the Employer thinks :~ontractor's Equipment wtU be
give notice to the Contractor that sue the Site and shall return such
returned to the Contractor at or near tor in accordance with such
Contractor's Equipment to the Con~ac without delay and at its cost
notice. The Contractor shall thherea m: from the Site.
remove or arrange removal of t e sa

remenl of IT Products and SeNiceS


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47.5 Subject to GC Sub-Clause ~7.6, the Contractor_ shall be entitled to be
paid the Contract Price attributable to the port1?n ?f the IT PrOducts
and/or Services executed as of the date of termination, an~ the costs,
if any, incurred in protecting the ITf Produd~t~sand/or Services and in
leaving the Site in a clean and sa e con I ion pursuant to GC Sub-
Clause 47.3. Any sums due the Employer from the ContractOf
accruing prior to the date of termination sh.all be deducted from the
amount to be paid to the Contractor under this Contract.

47.6 If the Employer completes the IT Products and/or Services, the cost of
completing the IT Products and/or Services by the Employer shall be
determined.

If the sum that the Contractor is entitled to be paid, pursuant to GC


Sub-Clause 47.5, plus the reasonable costs incurred by the Employer
in completing the IT Products and/or Services. exceeds the Contract
Price, the Contractor shall be liable for such excess.

If such excess is greater than the sums due the Contractor under GC
Sub-Clause 47.5, the Contractor shall pay the balance to the
Employer, and if such excess is less than the sums due the
Contractor under GC Sub-Clause 47.5, the En ployer shall pay the
balance to the Contractor. The Employer and the Contractor shall
agree, in writing, on the computation described above and the manner
in which any sums shall be paid.

48. Termination by 48.1 If


Contractor
(a) the Employer has failed to pay the Contractor any sum due
under the Contract within the specified period, has failed to
approve any invoice or supporting documents without just
cause pursuant to the Appendix to the Contract titled Terms and
Procedures of Payment, or commits a substantial breach of the
Contract, the Contractor may give a notice to the Employer that
requires payment of such sum, with interest thereon as
stipulated in GC Sub-Clause 12.3, requires approval of such
invoice or supporting documents, or specifies the breach and
requires the Employer to remedy the same, as the case may
be. If the Employer fails to pay such sum together with such
interest, fails to approve such invoice or supporting documents
or give its reasons for withholding such approval, fails to
remedy the breach or take steps to remedy the breach within
fourteen (14) days after receipt of the Contractor's notice, or

(b) the Contractor is unable to carry out any of its obligations under
the Contract for any reason attributable to the Employer.
including but not limited to the Employer's failure to provide
possession of or access to the Site or other areas or failure to
obtain any governmental permit necessary for the execution
and/or completion of the IT Products and/or Services;

then the Contractor may give a notice to the Employer of s~ch t


events, and if the Employer has failed to pay the outs~1~9
sum, to approve the invoice or supporting documents. to grve its I
reasons for withholding such approval, or to remedy the breach I
within twenty-eight (28) days of such notice, or if the eontraetor
is still unable to carry out any of its obligations under the

-;:;=:=:=-:-::--~~-:--:--""'"';".;:---;-:-::-:--~~~~-=:-::---::-~~~~~~~~~~~~~-----
Procurement of IT Products and SeMCeS Bidding Document for
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-~ VII General Conditions

Contract for any reason attrib


7~1

twenty-eight (28) days of the sa~tabh~ to the Employer within


a further notice to the Em lo not,~e. the Contractor may by
48 1 (b) forth "th t . P yer referring lo this GC Sub-Clause
. . w, erm,nate the Contract.
48.2 Th~ Contractor may terminate the Contract forthwith by giving a
notice_ to the Employer to that effect, referring to this GC Sub-Clause
48.2, ~ the Emplorer ~omes bankrupt or insolvent, has a receiving
order issued against ,t. compounds with its cre<ft be.
corpora!"o if I . , ors. or, rng a
' n, a reso unon is passed or order is made for its winding
up (other. than a voluntary liquidation for the purposes of
7
amalga~ahon or r construction), a receiver is appointed over any
part of its undertaking or assets, or if the Employer takes or suffers

- 48.3
any other analogous action in consequence of debt.

If the Contract is terminated under GC Sub-Clauses 48.1(b) or 48.2.


then the Contractor shall immediately:

(a) cease all further work, except for such work as may be
necessary for the purpose of protecting that part of the IT
Products and/or Services already executed. or any work required
to leave the Site in a clean and safe condition;

(b) terminate all subcontracts, except those to be assigned to the


Employer pursuant to GC Sub-Clause 48.3(d)(ii);

(c) remove all Contractor's Equipment from the Site and repatnate
the Contractor's and its Sub-Contractors' personnel from the
Site; and

(d) subject to the payment specified in GC Sub-Clause 48.4, shall:

(i) deliver to the Employer the parts of the IT Products and/or


Services executed by the Contractor up to the date of
termination;

(ii) to the extent legally possible, assign to the Employer all


rights. title and benefit of the Contractor to the IT Products
and/or Services, or Subsystems as of the date of
termination, and, as may be required by the Employer, in
any subcontracts concluded between the Contractor and
its Sub-Contractors, and

(iii) to the extent legally possible, deliver to the Employer all


drawings, specifications, and other documents prepared
by the Contractor or its Sub-Contractors as of the date of
termination in connection with the IT Products and/or
Services.

48.4 If the Contract is terminated under GC Sub-Clauses 48.1 or 48.2. the


Employer shall pay to the Contractor all payments specified in GC
Sub-Clause 46.3, and reasonable compensation for all loss. except
for loss of profit, or damage sustained by the Contr~cto~ ansing out
of. in connection with, or in consequence of such termination.

48.5 Termination by the Contractor pursuant to th!s GC Clause 48 is


without prejudice to any other rights or remedies of the Contractor

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. f or in addition to rights conferred by


. ed in 11eu o
that may be exerc1s
GC Clause 48. .
th expression portion of the IT PrOducts
In GC Clauses 46 to 48~1" ~all include all work e~ecuted, Services
48.6
and/or Services execu: t: and/or services, acquired (or subject to
provided. and all IT ~r . uc to purchase) by the Contractor and Used
a legally binding obhgatnthe purpose of the Contractor and used or
or intended to be used ,' the purpose of the IT Products and/or
intended to be us~ ~~ng the date of termination.
Services, up to and inc 1 u ,
in calculating any monies due from the
10 48
48.7 In GC Clauses 46 t 'tor account shall be taken of any sum
Emp_loyer to . the Con ~~c er 10 the Contractor under the Contract,
10'
previously paid by the aypm!nt paid pursuant to the Appendix to the
including any advance P fp en!
Contract titled Terms and Procedures o aym .
. E lo er nor the Contractor shall, without the express
49. Assignment 49.1 N~1ther .the mp e~t of the other Party which consent shall not be
pnor writtebnl co~tshheld assign to any third Party the Contract or any
unreasona Y w1 . th
part thereof. or any right, benefit, obhga1t1bon ort.tlindtetrest . ere1~thor
xcept that the Contractor shal e en I e o assign er er
thereun der , e . d d bl t 'it
bsolutely or by way of charge any monies ue an paya e o or
:hat may become due and payable to ii under the Contract.

Notwithstanding any obligation under the Contract to complete all


50. Export 50.1
export formalities, any export restrictions attnbutable to the Employer,
Restrictions to the country of the Employer or to the use nf the IT Products and/or
Services to be supplied which arise from rrade regulations from a
country supplying those IT Products and 'or Services, and which
substantially impede the Contractor from meeting its obligations
under the Contract, shall release the Contractor from the obligation to
provide deliveries or services, always provided, however, that the
Contractor can demonstrate to the satisfaction of the Employer and of
ADB that it has completed all formalities in a timely manner, including
applying for permits, authorizations, and hcenses necessary for the
export of the IT Products and/or Services under the terms of the
Contract. Termination of the Contract on this basis shall be for the
Employer's convenience pursuant to GC Clause 46.

I. Claims, Disputes and Arbitration

51. Contractor's 51.1 If the Contractor considers himself to be entitled to any extension of
Claims the Time for Completion and/or any additional payment, under any
clause of these General Conditions or otherwise in connection with
the Contract, the Contractor shall submit a notice to the Project
Ma_nager, des~bing the event or circumstance giving rise to the
claim. The notice shall be given as soon as practicable and not later
than twenty-eight (28) days after the Contractor beca~e aware, or
should have become aware, of the event or circumstance.

51.2 If the C~ntractor fails to give notice of a claim within such period of
twenty-eight (28) days, the Time for Completion shall not be
extended, the Contractor shall not be entitled to additional paymen~
a~d the E~ployer shall be discharged from all liability in connecti<>O
with the claim. Otherwise, the following provisions of this Sub-Clause

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SediOn VII. General Conditions
7-ol

shall apply.

(a) The _Contractor shall also submit any other notices which are
r~u1red by the Contract, and supporting particulars for the
claim, all as relevant to such event or circumstance.

(b) The Contractor shall keep such contemporary records as may


be necessary to substantiate any claim, either on the Site or at
another location acceptable to the Project Manager. Without
admitting the Employer's liability, the Project Manager may,
after receiving any notice under this Sub-Clause. monitor the
record-keeping and/or instruct the Contractor to keep further
contemporary records. The Contractor shall permit the Project
Manager to inspect all these records, and shall (if instructed)
submit copies to the Project Manager.

(c) Within forty-two (42) days after the Contractor became aware

t (or should have become aware) of the event or circumstance


giving rise to the claim, or within such other period as may be

I
I
proposed by the Contractor and approved by the Project
Manager, the Contractor shall send to the Project Manager a
fully detailed claim which includes full supporting particulars of
the basis of the claim and of the extension of lime and/or
additional payment claimed. If the event or circumstance giving
rise to the claim has a continuing effect:

(i) this fully detailed claim shall be considered as interim;

(ii) the Contractor shall send further interim daims at monthly


intervals, giving the accumulated delay and/or amount
claimed, and such further particulars as the Project
Manager may reasonably require; and

(iii) the Contractor shall send a final claim within twenty-eight


(28) days after the end of the effects resulting from the
event or circumstance, or within such other period as may
be proposed by the Contractor and approved by the
Project Manager.

(d) Within forty-two (42) days after receiving a daim or any further
particulars supporting a previous claim, or within such other
period as may be proposed by the Project Manager and
approved by the Contractor, the Project Manager shall respond
with approval, or with disapproval and detailed comments. The
Project Manager may also request any necessary furthef
particulars, but shall nevertheless give his/her response on the
principles of the claim within such time.

(e) Each payment certificate shall include such amounts for any
claim as have been reasonably substantiated as due under the
relevant provision of the Contract. Unless and until the
particulars supplied are sufficient to substantiate the whole of
the claim, the Contractor shall only be entitled to payment for
such part of the claim as he has been able to substantiate.

(f) The Project Manager shall agree with the Contractor or

BIOC!ing Document fo( Proa,rement d IT Products and Services


AOB-PDE1P 11-Trancne1-AMI Project IESCO Package 1

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estimate:

{i) the extension {if any) of the Time for ~ompletion {before
fter its expiry) in accordance with GC Clause 44
r~x~ension of time for Completion), and/or

{ii) the additional payment {if any) to which the Contractor is


entitled under the Contract.

{g) The requirements of this Sub-Clause are in addition to those of


any other Sub-Clause whic~ m~y apply to a claim. If the
Contractor fails to comply with this or another Sub-Clause in
relation to any claim, any extension of ti~e and/or additional
payment shall take account of the extent {if any) to which the
failure has prevented or prejudiced proper investigation of the
claim, unless the claim is excluded under the second paragraph
of this Sub-Clause.

(h) In the event that the Contractor and he Employer cannot agree
on any matter relating to a claim, either Party may refer the
matter to the Disputes and Arbitration procedures pursuant to
GC Clause 52 hereof.

52. Disputes and 52.1 Adjudication


Arbitration (a) The parties, within fourteen {14) d3r-, of the Effective Date, will
agree and appoint an Adjudicator.

{b) If any dispute of any kind whatsoever shall arise between the
Employer and the Contractor in connection with or arising out of
the Contract. including without prejudice to the generality of the
foregoing, any question regarding its existence, validity or
termination, or the operation of the IT Products and/or Services
{whether during the progress of implementation or after its
achieving Operational Acceptance and whether before or after
the termination, abandonment, or breach of the Contract), the
Parties shall seek to resolve any such dispute or difference by
mutual consultation. If the Parties fail to resolve such a dispute
or difference by mutual consultation, within fourteen {14) days
after one Party has notified the other in writing of the dispute or
difference, then, if the Contract in Appendix includes and names
an Adjudicator, the dispute shall be referred in writing by either
Party to the Adjudicator, with a copy to the other Party. If there
is no Adjudicator specified in the Contract, the mutual
consultation period stated above shall last twenty-eight (28)
days {instead of 14), upon expiry of which either Party may
move to the notification of arbitration pursuant to GC Sub
Clause 52.2{a).

(c) The Adjudicator shall give his or her decision in writing to both
Parties within twenty-eight (28) days of a dispute being referred
to the Adjudicator. If the Adjudicator has done so, and no notice
of intention to commence arbitration has been given by either
the Employer or the Contractor within fifty-six (56) days of such
reference, the decision shall become final and binding upon the
Employer _an? the Contractor. Any decision that has bec_ome
final and binding shall be implemented by the Parties forthWlth.

PP~rocur~em;;;;en~t~oitnlT~P~rod~ucts~~and~SServlce~;;;;-.~~~~~.;:;:;;::-~~~-:-~~~~~~~~~~------
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5ect,on VII. General Conditions
7-65

(d) The Adjudicator shall be paid an hourly fee at the rate specified
in Appendix 2 (Adjudicator) to the Contract, plus reasonable
expenditures incurred in the execution of duties as Adjudicator,
and these costs shall be divided equally between the Employer
and the Contractor.

(e) Should the Adjudicator resign or die, or should the Employer


and the Contractor agree that the Adjudicator is not fulfilling his
or her function in accordance with the provision of lhe Contract.
a new Adjudicator shall be jointly appointed by the Employer
and the Contractor. Failing agreement between the Parties
within twenty-eight (28) days, the new Adjudicator shall be
appointed at the request of either Party by the Appointing
Authority specified in the Appendix to the Contract titled
Adjudicator, or, if no Appointing Authority is specified in the
Contract, shall, from this point onward and until the Parties may
otherwise agree on an Adjudicator or an Appointing Authority,
be implemented as if there is no Adjudicator.
52.2 Arbitration
(a) If either the Employer or the Contractor is dissatisfied with the
Adjudicator's decision, or if the Adjudicator fails to give a
decision within twenty-eight (28) days of a dispute being
referred to him or her, then the Employer or the Contractor may,
within fifty-six (56) days of such reference, give notice to the
other Party, with a copy for information to the Adjudicator, of its
intention to commence arbitration, as provided below, as to the
matter in dispute, and no arbitration in respect of this matter
may be commenced unless such notice is given.
(b) Any dispute in respect of which a notice of intention to
commence arbitration has been given, in accordance with GC
Sub-Clause 52.2(a), shall be finally settled by arbitration.
Arbitration may be commenced prior to or after delivery of the IT
Products and/or Services.

(c) Arbitration proceedings shall be conducted in accordance with


the rules of procedures specified in the Appendix to the
Contract titled Adjudicator.

52.3 Notwithstanding any reference to the Adjudicator or arbitration in this


clause,

(a) the parties shall continue to perform their respective obligations


underthe Contract unless they otherwise agree;

(b) the Employer shall pay the Contractor any monies due the
Contractor.

Bidding Ooeument for Prowrement of IT Products and SelVices

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Secoon VIII - ?artJCUlar Conct,oons

SECTION VIII: PARTICULAR CONDITIONS

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Section VIII - Particular ConditJons
8-2

Table of Clauses

1.
5.
8.
9.
~~::~:~~fiii~~~~;
Contractor's Respons1bil1ties
: : : : i
4
11. ~~;~rr~t~;2:~:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
13.
Intellectual Property and Copyright .. 5

:J
15
16
22:
23:
28
!:fbE~::~~'.r?:~":'.'
Completion Time Guarantee......................................................................................
: 6
29
33 B~~~:;;~a~fi~~b1iii;;:::::::: ::::::::::::::::::::::::::::: ::::::::::::::::::::: 1

Particular Additional Clauses Relating To Off-The-Shelf (OTS) Hardware 7


53. Delivery 7
54. Application 7
55. The Rental Items 7
56. Retention of Ownership 7
57. Rental Defects 7
58. Rent 8
59. Duration of Lease 8
60. No Encumbrances 8
61. Quiet Enjoyrnent 8
62. Damage 8
63. lnsurance 8
64. Termination 9
65. Application of this Part 9
66. Training 9
67. Managed Services 9
68. Application of this Part 1o
69. Availability Of Maintenance Services 10
70. Commencement Of Maintenance 1O
71. Preventative Maintenance 1O
72. Remedial Maintenance 11
73. Maintenance Records 11
:: r~uded Servic:es 11
hird Party Equipment 11

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1. Definitions
The Bank is: Asian Development Bank
The Borrower is: Islamic Republic of Pakistan

The Contract Period is: 1095 days.


. d t es as indicated in Section V of the bidding
Country of Origin is: All countries an tern on
document, Eligible Countries . .
. . . r d developed or updated specifically for this project
Custom Materials rs: all materials prepa e : b th Employer during or before the
and according to the information provided Y e
implementation.
ITC Managers is: the manager appointed by the Employer responsible for the Information
Technology and Communcation in the company.
Proof of Concept is: the confirmation by the bidder through on-site installation and su~ce~ful
testing of the interoperability, with each other, of all types of equipment and commurncahon
infrastructure offered in the bid as per the provisions in Section VI.
Service Level Agreement is: the agreement between the supplier and the Employer for long-
term system maintenance as per the provisions in Section VI.
Standard Items comprise: those elements (software, gadgets, equ1pmen. etc) that has not
been tailor made for this project but they are commonly produced b1 the supplier or shall be or
have been acquired in the market for the purpose of developing this project.

The Employer is: Islamabad Electric Supply Company Limited [Street No 40, G-7/4, IESCO
Head Office Islamabad, ZIP Code: 44000, Pakistan, Facsimile number 0092519252978
Electronic Mail:iescopmu@hotmail.com '
The Employer's Country is: Pakistan.
The Post-Warranty Services Period is:

10 years for meters and metering equipment


5 years for communications equipment and systems
3 years for meter boxes
starting with the completion of the Warranty Period.

The Project Manager is: Chief Engineer Development in IESCO.


The Project Site(s) are as specified in the Schedule Of R .
equirements (Section VI).

5. Law and Language


5.1 The Contract shall be interpreted in accord .
ance with the laws of: Pakistan.
5.2 The ruling language is: English.

5.3 The language for communications i's E 1


ng1sh.

8. Time for Commencement


8.1 The Contractor shall commence work
days from the Effective Date for detenno~ th~ Products and/or Servi 'th' 30
Contract Agreement ming Time for Com . ices WI ,n
p/etion as specified in the

8.2 The Time for Completion of designated


Parts or the whol
Bidding Document for e PrOducts and/or Services
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I

shall be 36 Months from the Effective Date as described in the Contract Agreement.

9, Contractor's Responsibilities
97 Where the Contractor is a joint venture, consortium or association of two or more
persons. all such persons shall be jointly and severally bound to the Employer for
the fulfilment of the provisions of the Contract.

11. Contract Price


The Contract Price is not adjustable
I 11.2

12. Terms of Payment


12.4 Interest rate is not applicable.

13. Securities
13.2 The Contractor shall provide an Advance Payment Security in the amount and
currency of the Advance Payment specified in Appendix 6, Revised Price
Schedules of the Contract Agreement.
The Advance Payment Security will be progressively reduced based on milestone
payments stated in Appendix 6, Revised Price Schedules of the Contract
Agreement. The reduction schedule is as follows:

No Name of Payment Percentage Reduction in Advanced


Payment Security

1. Goods: 65% of Total Advanced Payment


Security against the Goods
Meters
Operational Acceptance
OCUs
Subject to GCC 27.3
Meter Boxes
IHO
Field
Communications
Hardware

2. Hardware and Software 25% of Total Advanced Payment


-Goods: Security against the Goods
Operational Acceptance
Deployment System
Subject to GCC 27.3.
HES
MOMS
Network
Management
Software (including
Firewalls).
Biiiing System
3. Hardware and Software 10% of Total Advanced Payment
- Training Certification. Security against the Training
Acceptance Subject to Appendix 7
Section ~X Clause d
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. e denominated m the currency or currenc es of
13 3(a) The Performance
the contract, or in a freely convert,
amount equal to 10 (ten) percent O
r
Security should bbl currency acceptable to the employer fer an
the Contract Pnce excluding any ReaJTrer.

Costs.
t tuuon issuing the security rs located Outside the
13.3(b) In case the ba_nk or pot~er ins it shall have a correspondent financial 1ns1Itution
Islamic Republic of a .stan, f P k t n to make the security enforce
located inside the Islamic Repubhc o a is a
be reduced The Performance Security will be
13 3(d) The Performance S ecun t y s h a II not
released two (2) Years after the Project Completion.

14 Taxes and Duties


14.1 Shall read:
For IT Products and/or Services supplied from outside the Employers country, the
Contractor shall be entirely responsible for all taxes, stamp du! es icense fees. ard
other such levies, payable outside the Employer's country An/ du es such as
importation or customs duties, and taxes and other lev es , payable . rn the
Employer's country for the supply of Products and SeN C?S rorn outside the
Employer's country are the responsibility of the Employer unless these duties or
taxes have been made part of the Contract Price in Article 2 '>f r e Contract and the
Price Schedule to which it refers, in which case the du'ies ar.1 taxes will be the
Contractor's responsibility.

15 Intellectual Propertyand Copyright


15.3 The Employer may assign, license, or otherwise voluntanly transfer its contractual
rights to use the Standard Software or elements of the Standard Software, without
the Contractor's prior written consent, under the following circumstances: within the
employer's company and any subsidiary that may be created for the purpose of
collection and processing and use of data from metering equipment. The Employer
may wish to freely convey its rights to use the Standard Software to any or more
successor entities following a reorganization, bankruptcy or other insolvency of the
Employer.

15.4 The Employer's and Contractor's rights and obligations with respect to Custom
Software or elements of the Custom Software are as follows: the employer shall
have the right to use the Software within the employer's company and any
subsidiary that may be created for the purpose of collection and processing and use
of da~ from metering equipment. The Employer shall have the right to updates and
ad~ptions of the softwar~ by ~e supplier within the Service Level Agreement (SLA)
period. After the SLA period, if no mutual agreement is reached for the extension of
the SLA services, the employer shall have the right to hire a different company for
the provision of maintenance services.

The ~mployer's and Contractor's rights and obligations with respect to Custom
Materials ~ elements of the Custo~ Materials are as follows: the Employer shall
have ~e nght of using the matenals as per its sole discretion. The Employer
commits to quote the source of the materials whenever its not of public use.

15.5 No software escrow contract is required for the execution of the Contract

16 Software Licence Agreements

16.1(aXiii) The Standard Software license shall be valid throughout the territory of the

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Section VIII PartJCUlar Conditions

Employer's Country.

16.1 (a)(iv) Use of the software shall be subject to the following additional restrictions: none.

16.1(b)(ii) The Software license shall permit the Software to be used or copied for use or
transferred to a replacement computer(s) or users provided the replacement
computer(s) or users falls within approximately the same dass of machine and
maintains approximately the same number of users, if a multi-user machine.

16.1 (b )(vi) The Software license shall permit the Software to be disclosed to and reproduced
for use {including a valid sublicense) by support service Contractors or their
subcontractors, exclusively for such Contractors or subcontractors in the
performance of their support service contracts, subject to the same restrictions set
forth in this Contract.

16.1(b)(vii)ln addition to the persons specified in GCC Clause 16.1 (b) (vi), the Software may
be disclosed to, and reproduced for use by, Employer's ITC Managers and the
Consultants supporting the Employer during the implementation or later during the
operation subject to the same restrictions as are set forth in this Contract.

16 2 The Contractor's right to audit the Standard Software will be subject to the folowing
terms: none.

Transport and Delivery


22.5 All shipping and other documents required to be submitted by the relevant
provisions of Section VI of the bidding document, Schedule of Requirements.

23: Product Upgrades


23.4 The Contractor shall provide the Employer: with all new versions, releases, and
updates to all Standard Software during the Warranty Period, for free, as specified
in the GCC.

28 Completion Time Guarantee


28.2 Liquidated damages shall be assessed at 0.5% per week. The maximum liquidated
damages are 10% of the Contract Price, or relevant part of the Contract Price if the
liquidated damages apply to defined part of the Products and/or Services.

28.3 Liquidated damages shall be assessed only with respect to achieving Operational
Acceptance.

29 Defect Liability
29.1 For Software, exceptions or limitations to the Contractor's warranty obligations shall
be as follows: none.

29.2(c) The Contractor warrants that all standard items have been commerciaNy available in
the market for the following specific minimum time periods: 3 Years.

29.3 The Warranty Period (N) shall begin from the date of Operational Acceptance of the
Facilities and extend for:
0 24 months for meters, metering equipment, meter boxes and for
communications equipment from operational acceptance, or 48 months after
delivery to the Employer, whichever comes earlier)

0
24 months for software associated to the software (servers, racks, etc).

Proeur::em=-.,~1-of'.'"-IT_P_roducts
__ and_$etvleeS:--:-------;;Bi;:;:dd;.:in;:g:-;:Oocu~:;;;men~t;;;fo;-r
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~S~ect>on~~~~ll~-~P~arucut~~a~rCond~~oo~ns:..._~~~~~~~~~~~~~~~~~~~~~~-~

29 10
p od the Contractor must commence the work necessary to
O unng the Warranty en f notification.
remedy defects or damage w1th1n 30 days o

33 limitation of liability
33 1{b) The multiplier of the Contract Price is: one.

Particular Additional Clauses Relating To Off-The-Shelf


(OTS) Hardware
53. Delivery
53.1 Late delivery must be agreed to by the Employer or liquidated damages, if
specified in the PC, shall apply.

53.2 Notwithstanding the requirements set out in the SOR, the Contractor must
ensure that the most recent models compatible with the software infrastructure are supplied,
regardless whether the delivery is made in accordance with the SOR or is delayed.

53.3 The Contractor shall keep a record of the serial numbers of the Hardware that it
supplies to the Employer under this Contract and shall provide such details within three
days of receiving such a request from the Employer.

54. Application
54.1 To the extent that the Contractor leases or rents the Employer any Hardware,
whether in conjunction with other Services or not the conditions of thrs Section apply in
addition to any other terms and conditions of the Contract.

55. The Rental Items


..55,:1 The Contractor is responsible for:
a) the delivery and all costs associated with the delivery of the Rental Items to
the Employer's premises; and
b) the installation of the Rental Items.

55.2 The Rental Items must be of the best quality and workmanship, free from faulty
design and defects, suitable for the purpose intended and conform to the requirements
stated in the SOR and any applicable International or Country standards.

55.3 The Contractor must provide all operating manuals and instructions for the
Rental Items upon delivery and prior to Operational Acceptance.

56. Retention of Ownership


56.1 The Contractor retains full title to the Rental Items, notwithstanding that the
Rental Items may be leased to and in the possession of the Employer.

57. Rental Defects


57.1 During the term of the lease, the Employer will notify the Contractor of any
Defect in the Rental Items as soon as practicable after becoming aware of such Defect.

57.2 The Contractor must. at its own expense, do all things necessary to remedy the
Defect and must reimburse the Employer for any costs incurred in connection with the ,
Defect. including the cost of the Employer remedying the Defect if the Contractor does not~
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do so within a reasonable period following notice of the Defect from the Employer.

57.3 . If a Defect cannot be remedi~d. the Contractor must make replacement Rental
Items avarlable for lease to the Employer m accordance with the terms of the Contract.

58, Rent

- 58.1 The Employer will pay rent for the Rental Items to the Contractor monthly in
arrears in accordance with the Appendix 7,. Terms and procedures for Payment to the
Contract Agreement.

53.2 The rent is a fixed sum and is not subject to any rise and fall.

59. Duration of Lease


59.1 The Lease will continue for the period specified in the SOR. If the Employer
continues to retain possession of the Rental Items, with the Contractor's consent. beyond
the period specified in the Contract, the Employer shall be deemed to lease the Rental
Items on a week to week basis on the same terms as the Contract, including any changes
necessary to make the terms appropriate for a monthly lease.

60. No Encumbrances
60.1 The Employer must ensure that, whilst in its possession:
a) the Rental Items are not sold or otherwise disposed of;
b) Rental Items are not shared with or provided to, nor sub leased, licensed or
sub-licensed to any other person; and
c) no encumbrance is created over any Rental Items;
without first obtaining the express written permission of the Contractor.

60.2 The Contractor is under no obligation to provide approval under clause 60.1.

61. Quiet Enjoyment


61.1 If the Employer pays the rent for the Rental Items and duly and punctually
complies with all provisions of the Contract, the Employer may peaceably possess and
enjoy the Rental Items during the term of the lease without any interruption or disturbance
from the Contractor or any person lawfully claiming through the Contractor.

61.2 Unless otherwise specified in the Contract:


a) the Contractor will be responsible for carrying out all routine and non-routine
maintenance of the Rental Items that may be required during the tenn of the
lease.
b) the Contractor will maintain the Rental Items in good and operable condition.

62. Damage

62.1 The Employer will endeavour to protect the Rental Items against loss or damage.

62.2 However, the Employer will not be responsible for accidental loss of or damage
to the Rental Items and the Contractor will indemnify the Employer and the Employer Group
against any Claims for such loss or damage.

63. Insurance
63.1 The Contractor is responsible, at its own cost. for insuring the Rental Items for
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-~~~~~~~--------------~~-----.!!.
~ttonVIII - Particular Cond11,ons
d ntal toss or damage.
their full replacement value against acci e

64. Termination
e or upon the termination of the Contract fOf
64.1 At the end of the term of the I eas
any reason:
. rned to the Contractor subject to fair wear and
a) the Rental Items wi(I be retu hich the Rental Items were employed;
tear given the cond1t1ons under w
. h th return and delivery of the Rental Items from the
b) all costs associated wit e b bo ne by the Contractor: and
Employer to the Contractor w111 e r
rom the Employer all rent due and owing under
c) the Contractor may recover f . .
the Contract at the date of termination.

65. Application of this Part


1 To the extent that the Contractorprovides the Employer with additional s~rvices
65_
H d h ther in coniunctionwith other Services or not, the conduions of
relating to any ar ware, w e f th c tra t
this Section apply in addition to any other terms and conditions o e on c

66. Training
66.1 The Contractor shall submit a Training Schedule and Training Curriculum to the
Employer for approval prior to the delivery of any training.

66.2 The Purchase shall either:


a) approve the Training Schedule and Trainin,:i Curriculum, or
b) provide feedback and details of any required changes to the Training
Schedule and Training Curriculum;
within 14 days. The Contractor shall promptly incorporate any required changes and
resubmit the training schedule and training curriculum to the Employer in
accordance with Clause 66.1.

66.3 If the Employer wishes to cancel the training it must give five (5) days notice to
the Contractor or pay 50% of the agreed fee.

66.4 The maximum number of attendees the Employer wishes to attend each
training session must be specified in the SOR. Where the Employer requires the number of
attendees to a training session to exceed this number the Contractor must agree to the
increase in attendee numbers.

66.5 The Contractor shall issue each attendee with a signed certificate of attendance
within 14 days of providing training to the Employer's Personnel.

66.6 The Contractor must procure from each attendee a completed Training
Assessment Form and provide them to the Employer within 7 days of completion of any
training. Where the average Training Score across all attendees for a particular training
session is less than 50%, the Contractor must repeat the training with a new trainer at no
additional cost to the Employer.

67. Managed Services


67.1 . To the extent specified In the SOR, the Contractor shall provide Managed
Servtees for the Employer, whether the IT Hardware was supplied by the Contractor unde<
this Contract or not, at the fee provided for in the Price Schedule.

67.2 Prior to prov!ding Managed Services, the Contractor shall audit all Haroware
and prepare an asset register of all Hardware to be managed under this Contract. The as~
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~ ~-----~~~~~~~~~~~~~----------~SeclJOo~~~~ll~-!P~atticut~'~~Conditionl~~ ~
register must contain, at a minimum, the make, mOdel numbe
manufacture and location of all managed Hardware as r, senaJ number, date of
specified in the SOR. ' weII as any other details as

67.3 The asset register is to be maintained by the Co


I
up-to-date, reflecting all moves, additions and removals of the ~~~::r:~d kept current and

67 4 The Contractor must make available the asset reg t , . . .


d t dI f is er ,or penocic audit by the
Employer or its nominate agen an rans er the asset register 10 the Em h nd
. contract .
oft h ,s p Ioyer at t e e

- 67 5 The Contractor shall proactively


. monitor all Hardware managed und er th',s
Contract and promptly attend lo all faults in accordance with the timeframes set out in the
SOR.

67.6 The Contractor shall keep on hand the minimum number of spare parts if
specified in the SOR.

67.7 The Contractor may store manuals, tools and test equipment on site as
required for the purposes ~f the Co~tract. The Employer agrees not to use any such
manuals, tools or test equipment without the Contractor's consent. Unless otherwise
specified in the SOR, the Contractor must, at its own cost, take out appropriate insurance
for its stored items for their full replacement value against accidental loss or damage.

68. Application of this Part


68.1 To the extent that the Contractor maintains any Hardware under this Contract,
whether the Hardware was supplied by the Contractor under this Contract or not. the
conditions of this Section apply in addition to any other terms and conditions of the Contract.

69. Availability Of Maintenance Services


69.1 If and to the extent specified in the SOR, the Contractor will provide the
Employer with Hardware Maintenance Services.

69.2 The Hardware Maintenance Services will comply with the requirements of the SOR.

70. Commencement Of Maintenance


70.1 The initial term of the Hardware Maintenance Services will not commence if the
Services relate to Hardware purchased under this Contract, until the expiry of any relevant
warranty period for the Hardware.

70.2 Any defect rectification required during the warranty period will be provided to the
Employer by the Contractor free of charge. The Hardware Maintenance Services will
commence on the date specified in the Contract Details and will be renewable as
specified in the Contract Details.

71. Preventative Maintenance


71.1 If so specified in the SOR, the Contractor will provide Hardware Maintenance
Services in the form of Preventative Maintenance and will ensure that:
a) Preventative Maintenance is carried out in accordance with the requirements of
the SOR; and
b) Preventative Maintenance is carried out at times specified in the SOR or
otherwise at times when the equipment is either not operational or el~e at
limes likely to cause the least possible disruption to the Employer's business
and in all cases only by prior arrangement with the Employer.

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.th the contractor by providing access and
7 .2 The Employer will cooperat:n:~le the Contractor to provide Preventative
fa ties as reasonably necessary to
Mamtenance to the required standard.

72. Remedial Maintenance


. . he Contractor will provide Hardware Maintenance
72. 1 If required in the. SOR: t ce Where the Contractor is required to provide
Services in the form of Remedial Ma,nte~an n~tified of a fault condition or possible fault
Remedial Maintenance. it will. after being the equipment to good working order and w II
condition in the equipment, promptly restore 1
as necessary:
a) replace or repair parts;
b) comply with any response times specified in the Service Level Agreement:
c) to the extent practical. implement measures to mini~ise _disruption to the
Employer's operations during maintenance work as specified in SOR or Service
Level Agreement; and
d) comply with any other requirements as specified in the SOR or Service Level
Agreement.

72.2 The Employer will cooperate with the Contractor by providing access and
facilities as is reasonably required.

73. Maintenance Records


73.1 Where required in the SOR, the Contractor will keep full records of its IT
Hardware Maintenance Services and will provide copies of those records to the Employer
within four (4) days of request.

74. Excluded Services


74.1 The Hardware Maintenance Services do not include any services expressly
excluded in the SOR.

75. Third Party Equipment


75.1 Equipment which is the subject of the IT Hardware Maintenance Services may
consist wholly or partly of hardware or office machines which have not been supplied by the
Contractor under this Contract or at all.

75.2 No additional clauses see Software Licence Agreement attached to the SOR.

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section IX. Contract Forms 9-1

SECTION IX: CONTRACT FORMS

Procurement of IT Products and Services

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Section IX. Con1ract F


ornis
9-2

Table of forms
1. Contract Agreement. 3
Article 1. Contract Documents 3
Article 2. Contract Price and Terms of Payment 3
. D Tlme for Operational Acceptance............................. 4
Article 3. Effective Date for etermining 1
Article 4. Communication 4
Appendix 1. Contractor's Representative 1
Appendix 2. Adjudicator 8

Appendix 3. List of Approved Sub-Contractors 9


Appendix 4. Categories of Software 10
Appendix 5. Custom Documentation 11
Appendix 6. Revised Price Schedules 12
Appendix 7. Terms and Procedures for Payment... Error! Bookmark not defined.
Appendix 8. Agreed and Finalized Project Plan 15
Appendix 9. List of Documents for Approval and Review 16
Appendix 10. Functional Guarantees 17
Appendix 11. Insurance Requirements 19
Appendix 12. Price Adjustment.. 21
Appendix 13. Software License Agreement 22
Appendix 14. Schedule of Requirements . . 23
Appendix 15. Minutes of Contract Finalization Discussions and Agreed Contract Amendments 24
2 Performance and Advance Payment Security Forms 25
2.1 Performance Security Form (Bank Guarantee) 26
2.2 Advance Payment Security Form (Bank Guarantee) 27

3 Installation and Acceptance Certificates 28


3.1 Installation Certificate 29
3.2 Operational Acceptance Certificate 30

4 Change Order Procedures and Forms .31


4.1 Request for Change Proposal Form (Employer) 32
4.2 Change Estimate Proposal Form (Contractor) 34
4.3 Estimate Acceptance Form (Employer) 35
4.4 Change Proposal Form (Contractor) 36
4.5 Change Order Form (Employer) 38
4.6 Application for Change Proposal Form (Contractor) 40

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I
SeebO" IX. Contraet Forms

1. Contract Agreement

THIS CONTRACT AGREEMENT is made the [nth] day of [month & Year].
sETWEEN

(1) {Name of Employer/, a_ corp?r~tion incorporated under the laws of [country of


Employer] and having its prmc,pal place of business at {address of Employer]
(hereinafter called "the Employer"),

and

(2) {Name of Contract~]. ~ cor~or~tion incorporated under the laws of [country of


Contractor] and having its principal place of business at [address of Contractor]
(hereinafter called 'the Contractor").

WHEREAS the Employer desires to engage the Contractor to supply, install, achieve Operational
Acceptance of, and support the following Information Technology Products and tor Services (brief
description of the Information Technology Products and/or Services] ('the IT Products and/or
services'), and the Contractor has agreed to such engagement upon and subject to the terms and
conditions appearing below in this Contract Agreement.
NOW IT IS HEREBY AGREED as follows:

Article 1. 1.1 Contract Documents (Reference GCC Clause 2)


The following documents shall constitute the Contract between the
Contract Documents
Employer and the Contractor, and each shall be read and construed
as an integral part of the Contract:
a) This Contract Agreement and the Appendices attached to the
Contract Agreement
b) Schedule of Requirements (including Implementation Schedule)
c) Particular Conditions of Contract
d) General Conditions of Contract
e) The Contractor's bid and original Price Schedules

1.2 Order of Precedence (Reference GCC Clause 2)


In the event of any ambiguity or conflict between the Contract
Documents listed above, the order of precedence shall be the order in
which the Contract Documents are listed in Article 1.1 (Contract
Documents) above, provided that Appendix 14 shall prevail over all
provisions of the Contract Agreement and the other Appendices
attached to the Contract Agreement and all the other Contract
Documents listed in Article 1.1 above.
1.3 Definitions (Reference GCC Clause 1)
Capitalized words and phrases used in this Contract Agreement shall
have the same meanings as are ascribed to them m the General
Conditions of Contract.
Article 2. 2.1 Contract Price (GCC Clause 11)

Contract Price and The Employer hereby agrees to pay to the Contractor the Contract
T erms of Payment Price in consideration of the performance byte Contractor of its
obligations under the Contract. The Contract Price shall be the
aggregate of: {.' amount of foreign currency A in words]. [amount in
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Section IX. Contract FOl!ns

. ount of foreign currency B in words}, [amount in


f,gures]. plus [._ a%ount of focal currency in words}, [: amount in
figures], plus [ .. fiad n the Grand Summary Price Schedule.
f,gures]. as speer re I
Th C t t Price shall be understood to r~flect the terms and
ndi . on rac d n the specification of prrces ,n the detailed Pnce
con itions use ' f
h d I . clud'ing the terms and condnions o the associat""
sc e u es, 1n . d I 'f d . ""
lncoterms. and the taxes. dutres and relate evres I an as identified.
2.2 Terms of Payment (GCC Clause 12
The terms and procedures of payment accordinq to which the
Employer will reimburse the Contractor are given m the Appendix
(Terms and Procedures of Payment) hereto.
The Employer may instruct its bank pursuant to GC Clause 12.5 to
issue an irrevocable confirmed documentary credit made available to
the Contractor in a bank in the country of the Contractor. The credit
shall be for an amount of {insert an amount equal to the total payment
for the foreign currency portion of the Contract Pnce for Products
supplied from outside the Employer's Country less the advance
payment to be made for Products supplied from abroad}; and shall be
subject to the Uniform Customs and Practice for Documentary Credits
1993 Revision, ICC Publication No 500.
2.3 In the event that the amount payable under 2.2 is adjusted in
accordance with GC 11.2 or with any of the other terms of the
Contract. the Employer shall arrange for U,e documentary credit to be
amended accordingly.
[The Employer may want to insert a s,,r,,'ar orovision for the payment
of Products supplied from withm the Employers Country}

Article 3. 3.1 Effective Date (GCC Clause 1.1)

Effective Date for The lime allowed for supply, installation, and achieving Operational
Determining Time for Acceptance of the IT Products and/or Services shall be determined
Operational from the date when all of the following conditions have been fulfilled:
Acceptance (a) This Contract Agreement has been duly executed for and on
behalf of the Employer and the Contractor;
(b) The Contractor has submitted lo the Employer the advance
payment security and performance security, in accordance with
GCC Clause 13.2 and GCC Clause 13.3;
(c) The Employer has paid the Contractor the advance payment. in
accordance with GCC Clause 13.2

Each party shall use its best efforts to fulfill the above conditions for
which it is responsible as soon as practicable.
3.2 If the conditions listed under 3.1 above are not fulfilled within two
(2) months from the date of this Contract Agreement because of
reasons not attributable to the Contractor, the parties shall
discuss and agree on an equitable adjustment to the Contract
Price and the Time for Achieving Operational Acceptanceand/or
other relevant conditions of the Contract.
Article 4.
4.1 !he address of the Employer for notice purposes, pursuant to GC 4.1
rs: [Insert address].
Communication
4.2 The address of the Contractorfor notice purposes, pursuant to GC 4.1
is: {Insert address].

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5.1 The applicable Appendixes listed belo


~,ticl 5.
integral part of this Contract Agreement shall be deemed to foon an
AP~dices 5.2 Reference in the Contract to any A .
Appendixes listed below and attach~~~~~Shall mean the applicable
the Contract shall be read and construed is Co~tract Agreement, and
accordingly.

,opENDIXES [EfJlployer to list all Appendices and add the statement (not a pt ble) if .
I" ndix does not apply to this contract] P ,ca that part.icu/ar
Ap(JB
Appendix 1. Contractor's Representative [refer GC 18.2(b))
Appendix 2. Adjudicator [refer GC 52(b))
Appendix 3. List of Approved Sub-Contractors [refer GC 20.1 I
Appendix 4. Categories of Software [refer GC Definition & Section IV Form)
Appendix 5. Custom Materials [refer GC Definition & Section IV Form)
Appendix 6. Revised Price Schedules (if any)
Appendix 7 Terms and Procedures for Payment [refer GC 12.1 J
Appendix 8 Agreed and Finalized Project Plan [refer GC 19.1)
Appendix 9 Lisi of Documents for Approval and Review (refer GC 21.3(a)J
Appendix 10 Functional Guarantees [refer GC 30.1]
Appendix 11 Insurance Requirements [refer GC 38.1]
Appendix 12 Price Adjustment [refer ITB GC 11.2)
Appendix 13 Software License Agreement [refer GC 16.3]
Appendix 14 Schedule of Requirements (refer GC 19.1 J
Appendix 15 Minutes of Contract Finalization Discussions and Agreed-lo Contract
Amendments

IN WITNESS WHEREOF the Employer and the Contractor have caused this Agreement to be duly
executed by their duly authorized representatives the day and year first above written.

For and on behalf of the Employer

Signed:
in the capacity of[: title or other appropriate designation]

in the presence of

For and on behalf of the Contractor

Signed:

in the capacity of[: title or other appropriate designation)

in the presence of

CONTRACT AGREEMENT
dated the [: number} day of{: month}, [: year]
BETWEEN
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Section IX. Contract FOl!Tls

(: name of Employer], "the Employer


and
(: name of Contractor]. "the Contractor"

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Secil<>n IX. Contrad Forms
9.7

Appendix 1. Contractor's Representative

In accordance with GCC Clause 1.1 (b) (iv), the Contractor's Representative is:

Name: {.' name and provide title and address further below or state 10 be nominated within
fourteen (14) days of the Effective Date"]

Title: [if appropriate,: title]

In accordance with GCC Clause 4.3, the Contractor's addresses for notices under the Contract are:

Address of the Contractor's Representative: fas appropriate,:personal delivery, postal, cable,


telegraph, telex. iecsunite, electronicma,/, and/or EDI addresses.]

Fallback address of the Contractor: fas appropriate.: personal delivery, postal. cable.
telegraph, telex, tecsunae, electronicma,/, and/orEDI addresses.]

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Appendix 2. Adjudicator

In accordance with GCC Clause 1.1, the agreed-upon Adjudicator is:

Name: [: name]

Title: {: title]

Address: {: postal address]

Telephone: [: telephone]

In accordance with GCC Clause 6.1.3, the agreed-upon fees and reimbursable expenses are:

Hourly Fees: (: hourly fees]

Reimbursable Expenses: {list: reimbursables)

Pursuant to GCC Clause 6.1.4, if at the time of Contract s1gn,ng, agreement has not been reached
between the Employer and the Contractor. an Adjudicator will be appointed by the Appointing
Authority named in the sec.

In accordance with GCC Clause 52.2(c), any arbitration proceeding under the Contract shall be
conducted in accordance with the provisions of the United Nations Cornrrussion on International Trade
Law (UNCITRAL) Arbitration Rules.

~P-rocurem----en--td
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Section IX. Contract Fonns

9-9

Appendix 3. List of Approved Sub-Contractors

The ~m~~i~~e
carrying
has approved use of the following Sub-Contractors nominated by the Contractor for
item or component of the IT Products and/or Services indicated. Where more than
C t ctor is listed, the Contractor is free to choose between them, but it must notify the
t I choice sufficiently in advance of the lime when the subcontracted work needs lo
one Sub- 0~n.1~
Employer ive the Employer reasonable lime for review. In accordance with GCC Clause 20.1,
commence IOor ~s free to submit pro~osals for Sub-Contractors for additional items from time 10 time.
the Contract els shall be placed with any such Sub-Contractors for additional items until the Sub-
No sub-con have been approved in writing by the Employer and their names have been added to this
of Approved Sub-Contractors, subject to GCC Clause 20.3.
Contractors
list

. . . a proved Sub-Contractors, and their place of registrationthat the Contractorproposed


{specify. item, dingattachment to its bid and that the Employerapprovesthat the Contractor engage
in t~e correspJ;mance
during the pe of the Contract. Add add;fionalpages as necessary. J

Item Approved Sub-Contractors Place of Registration

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Section IX. Contract Fomis
9-10

Appendix 4. Categories of Software


The following table assigns each item of Software supplied and instaUed under the Contract to one Of
the three categories: (i) IT Products and/or Services Software, (11) General-Purpose Software
(iii) Application Software; and to one of the two categories: (i) Standard Software or (ii) Custoor
Software. m

(select one per item)


(select one per item) I
General
Applicatio Standard
I
System Purpose Custom
Software Item Software Software n Software
I
I
Software Software

I I
I I
I
i -
I
I
I I
I
I I I
I
I II
I I I I
I
I
I

PrOQJrement ' IT Products and Services


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ranche1AMI Projed !ESCO Pacbge 1

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SectiOn IX. Contract Fonns
9-11

Appendix 5. Custom Documentation

The follow table specifies the Custom Materials the Contractor will provide under the Contract.

Custom Materials

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Appendix 6. Revised Price Schedules

The attached Revised Price Schedules (if any) shall form part ~f this_Contract Agreement and, Where
drffe_rences_ exist. shall supersede the Price Schedules contained m the Cont:actor's Bid. These
Revised Price Schedules reflect any corrections or adjustments to the Contractor s bid pnce, pursuant
to the ITB Clauses 20.8, 39, and 42.

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r Section IX. Contract Forms

Appendix 7. Terms and Procedures for Payment


9-13

Subject to the provisions of GCC Clause 12 (Terms of Payment), the Employer shall pay the
Contract Price to the Contractor according to the categories and in the manner specified
below. Only the categories Advance Payment and Complete System Integration relate to the
entire Contract Price. In other payment categories, the term "total Contract Price" means the
total cost of IT Products and/or Services under the specific payment category. Within each
such category, the Contract Implementation Schedule may trigger pro-rata payments for the
portion of the total Contract Price for the category corresponding to the IT Products and/or
Services actually Delivered, Installed, or Operationally Accepted. at unit prices and in the
currencies specified in the Price Schedules of the Contract Agreement.

(a) Advance Payment


Ten percent (10%) of the entire Contract Price, exclusive of all Recurrent Costs, shall
be paid against receipt of a claim accompanied by the Advance Payment Security
specified in GCC Clause 13.2.

(b) Meters, DCUs, Meter Boxes, IHD, Field Communications Hardware, test
benches and portable testers:
Forty five percent (45%) of the total or pro-rata Contract Price for this category
against Delivery (Through Letter of Credit).

Twenty five percent (25%) of the same price against Installation (Through Letter of
Credit).

Ten percent (10%) of the same price against Operational Acceptance Certificate by
Project Director. (Through Letter of Credit).

Ten percent (10%) of the same price after continuous satisfactory operation of the
equipments after one year of Operational Acceptance Certificate by Project Director.
(Through Direct Disbursement Procedure).

In case the Contractor finalizes the Operational Acceptance earlier, he is entitled to a


bonus. This bonus equals 0.05% of the Contract Price for. this category per full week
earlier completion. up to a maximum of 0.5% (10 weeks). (Not ApplicableJ

(c) Deployment System, HES, MOMS, Network Management Software


(including Firewalls), Billing System:
Thirty five percent (35%) of the total or pro-rata Contract Price for this category
against Delivery (Through Letter of Credit).

Thirty five percent (35%) of the same price against Installation (Through Letter of
Credit).

Ten percent (10%) of the same price against Operational Acceptance Certificate by
Project Director. {Through Letter of Credit).

Ten percent (10%) of the same price after continuous satisfactory operation of the
equipments after one year of Operational Acceptance Certificate by Project Director.
(Through Direct Disbursement Procedure).

(d) Training
Forty percent (40%) of the total component for training services at the start of the full
training program.

Forty percent (40%) of the total component for training services performed will be
paid upon completion, on submission and approval of appropriate invoices.

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9-14 Seclion IX. Con1ract F
~

10% upon certification by the project director for satisfactory completion of the
Training session (Through Direct Disbursement Procedure).

(e) RecurrentCosts
One hundred percent (100%) of the price of the Services actually delivered Will
paid monthly in arrears, on submission and Employer's approval of invoices. be

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~15

Appendix 8. Agreed and Finalized Project Plan

{Agreed and Finalized Plan to be inserted)

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Appendix 9. List of Documents for Approval and Review

Pursuant to GCC Sub-Clause 21.3. the Contractor shall prepare, or cause rts Sub-Contra<;'..c,,,.
prepare. and present to the Project Manager the following documents for "'

A. Approval

1. etc

B. Review

1. etc

~I of IT Produds and Services


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SedJOll IX. Contract Forms

Appendix 10. Functional Guarantees

{Insert or attach functional guarantee]

1. General

This Appendix sets out

(a) the functional guarantees referred to in GC Clause 30 (Functional Guarantees)

(b) the preconditions to the validity of the functional guarantees. either in production and/or
consumption, set forth below

(c) the minimum level of the functional guarantees

(d) the formula for calculation of liquidated damages for failure to attain the functional
guarantees.

2. Preconditions

The Contractor gives the functional guarantees (specified herein) for the facilities

3. Functional Guarantees

Subject to compliancewith the foregoing preconditions, the Contractor guarantees as follows:

3.1 Service Level

Response Time for Fault notification - this refers to the time it takes for the Employer to
be notified of a fault by telephone. The minimum required time to report back is within
60 minutes of the appointed Contractor reporting the fault.
Restoration Time - this is the length of lime to fix a problem or establish a workaround
to resume business continuity. The maximum time for a business-aitical problem is
within 24hours. For a business non-critical problem, the maximum time is within 72
hours.

4. Failure in Guaranteesand Liquidated Damages

4.1 Failure to Attain Guaranteed Service Level

ff the responsetime attained in the guarantee is fess than the guaranteed figure specified
in paragraph. 3.1 above, then the Contractor shall pay liquidated damages at the rate of
USD1,000 for every complete 30 minutes of the deficiency.

ff the restoration time attained in the guarantee is less than the guaranteed figure
specified in paragraph. 3.1 above, then the Contractor shall pay liquidated damages at
the rate of USD1,000 for every complete one 2 hours of the deficiency.

Subject to paragraph. 4.2 above, the Contractor's aggregate liability to pay liquidated damages for
failure to attain the functional guarantees shall not exceed 10% of the Contract Amount.
4.2 Raw Materials and Utilities Consumption in Excess of Guaranteed Level

[To be specified in the appropriate wording for the type of IT Products and/or Serwces if
there are consumption guarantees.]

If the actual measured figure of specified raw materials and utilities consumed per unit (or
their average total cost of consumption) exceeds the guaranteed figure specified in
paragraph. 3.2 above {or their specified average total cost of consumption). but the actual
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9-18

consumption attained m the guarantee test, pursuant to GC Sub-C'ause 25 2 is nci ~ ..


than the maximum level specrfied in paragraph. 4 3 betow, anc ire Contraaor e ees ~
pay liquidated damages to the Employer in lieu of ma mg charges. mociica!JOns ana..or
additions to the Facilities pursuant to GC Sub-Clause 28 3, tr-en tJ-e Con11act()f S"la!J pa,
liquidated damages at the rate of [amount m the contrea currenc;J for e-,ery COf:"lple1
one percent (1 %) of the excess consumptton of the Facrlrtres or part thereof of less than
a complete one percent (1%)

{The rate of liquidated damages spec,fied in paragraphs 4 1 and 4 2 above shal1 be at


feast equivalent to the rate specified in Section fff, Evaluat,on and Ouaftf,catJon Cntena
for the comparison of functionalguarantees provided by the biddersJ

4.3 Minimum Levels

Notwithstanding the provisions of this paragraph, rf as a result of the giarantee test(s).


the following minimum levels of performance guarantees (and consumption guarantees)
are not attained by the Contractor, the Contractor sha I at ts own cost ma e good any
deficiencies until the Facilities reach any of such minimum performance levels, pcrsuani
to GC Sub-Clause 28.2:

(a) production capacity of the Facihties attained m the guarantee test ninety-five
percent (95%) of the guaranteed production capa ty 1the values offered by the
Contractor in its bid for functional guarantees represents 100-o)

and/or

(b) average total cost of consumption of all the raw matenals and utll1tres of the
Facilities: one hundred and five percent (1050) of the guaranteed figures (the
figures offered by the Contractor in its bid for functronal guarantees represents
100%).

4.4 Limitation of Liability

Subject to paragraph. 4.1 above, the Contractor's aggregate liability to pay liquidated damages fOf
failure to attain the functional guarantees shall not exceed 10% of the Contract Amount

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Sec1J011 IX. Contract Fonns 9-19

Appendix 11. Insurance Requirements

Insurances to be taken out by the Contractor


In ~c~rd~nce with the provisions of GC Clause 38.1, the Contractor shall at its expense take out and
maintain in e~ect. or cause to be taken out and maintained in effect, during the performance of the
Contract, the insurances set forth below in the sums and with the deductibles and other conditions
specified. The identity of the insurers and the form of the policies shall be subject to the approval of
the Employer, such approval not to be unreasonably withheld.
(a) Cargo Insurance
Covering loss or damage occurring, while in transit from the Contractor's or manufacturer's
works or stores until arrival at the Site. to the Facilities (including spare parts there for) and to
the construction equipment to be provided by the Contractor or its Sub-Contractors.

Amount Deductible limits Parties insured f!Q!!1 To


a. I IO"o of the value per the Employer Karachi Rawalpindi

shipment

(b) Installation All Risks Insurance


Covering physical loss or damage to the Facilities at the Site, occurring prior to completion of
the Facilities. with extended maintenance coverage for the Contractor's liability in respect of
any loss or damage occurring during the defect liability period while the Contractor is on the
s,te for the purpose of performing its obligations during the defect liability period.

Amount Deductible limits Parties Insured f!Q!!! To

a. Max. USD 5 (five) the Employer Rawalpindi {place)


million per incident

(c) Third Party Liability Insurance

I Covering bodily injury or death suffered by third parties (including the Employer's personnel)
and loss of or damage to property (including the Employer's property and any parts of the
Facilities that have been accepted by the Employer) occurring in connection with the supply
and installation of the Facilities.

Amount Deductible limits Parties insured E!2!!l To


a. Max. (JSD I (one) the Employer, its Rawalpindi {place}
mtllionper Incident personneland its
subcontractors hired to
assist during installation

(d) Automobile Liability Insurance


Covering use of all vehicles used by the Contractor or its Sub-Contractors (whether or not
owned by them) in connection with the supply and installation of the Facilities.
Comprehensive insurance in accordance with statutory requirements.

Procurement ol IT Products and ~


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9-20
------1111 Section IX. Conlrad Fonns

(e) Workers' Compensation


In accordance with the statutory requirements applicable in any country where the Facilities or
any part thereof is executed.

(f) Employer's Liability


In accordance with the statutory requirements applicable in any country where the Facilities or
any part thereof is executed.

(g) Other Insurances


The Contractor is also required to take out and maintain at its own cost the following
insurances: None

The Employer shall be named as co-insured under all insurance policies taken out by the Contractor
pursuant to GC Sub-Clause 38.1, except for the Third Party Liabiltty, Workers' Compensation and
Employer's Liability Insurances, and the Contractor's Sub-Contractors shall be named as co-insured's
under all insurance policies taken out by the Contractor pursuant to GC Sub-Clause 38.1, except for
the Cargo, Workers' Compensation and Employer's Liability Insurances. All insurers' rights of
subrogation against such co-insureds for losses or claims arising out of the performance of the
Contract shall be waived under such policies.

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Prices payab~e to the Co~tractor for the items listed below, .in accordance with the Contract, shall be
subject to ad1ustment during perfo~mance of the C~ntract ,n accordance with the following formula:
The Contractor subsequently appointed. sh~II submit an updated list of the specified items showing
th Manufacturer's Recommended Retail Prrce and the percentage of positive or negative movement
in ~hat price at that date. The Employer will provide the dates to be used.

Date Items Subject to Manufacturers Manufacturers Percentage


Adjustable Pricing Recommended Recommended Bidders Margin
Retail Price for a unit Retail Price on Manufacturers
of that Item at the Identifier Recommended
Specified Date Retail Price
~

.... (Base Item 1


{Currency}

Base Price %
Date]
[Date 21 Price Date 2

{Date 3J Price Date 3


Etc etc
' {Base Item 2 Base Price %
~ Date]

I {Date
(Date 3]
Etc
2J Price Date 2
Price Date 3
etc

Price Adjustment Formula


Price per Unit to be paid by Employer= (Base Price x Price Date Used /Base Price)+ Bidders Margin
on Price Date Used

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e License Agreement
Appendix 13. Sottwar

[Agreed license to be inserted or attached]

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section IX. Contract Forms


~23

Appendix 14. Schedule of Requirements

(SOR to be attached or inserted)

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Appendix 15. Minutes of Contract Finalization Discussions and Agreed
Contract Amendments

The attached Contract amendments (if any) shall form part of this Contract Agreement and
drfferences exist, shall supersede the relevant clauses in the GC. PC. Schedule of Requirem~ ~here
other parts of this Contract as defined in GCC Clause 1.1. n s. or

.,.

... I -
p~ al IT Pl'OQJdland SeMc:e.

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2 Performance and Advance Payment Security Forms

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2.1 Performance Security Form (Bank Guarantee)

[Bank's Name, and Address of Issuing Branch or Office}

Beneficiary: [Name and Address of Employer}

Date: [date]

PERFORMANCE GUARANTEE No.: [Performance Guarantee Number]

We have been informed that on [date of award}~u awarded ~ontract No. 9ontract number) for {title
and/or brief description of the Contract} (hereinafter called the Contract ) to [complete name of
Contractor} (hereinafter called "the Contractor"). Furthermore, we understand that, according to the
conditions of the Contract, a performanceguarantee is required.
At the request of the Contractor, we hereby irrevocably undertake to pay you any sum(s) not
exceeding [amount(s)1 in figures and words} upon receipt by us of your first demand in writing
declaring the Contractor to be in default under the Contract, without cavil or argument, or Your
needing to prove or to show grounds or reasons for your demand or the sum specified therein.
On the date of your issuing, to the Contractor, the Operational Acceptance Certificate for the IT
Products and/or Services, the value of this guarantee will be reduced to any sum(s) not exceeding
[amount(s)1 in figures and words]. This remaining guarantee shall expire no later than [number and
select: of months/of years (of the Waffanty Period that needs to be covered by the remaining
guarantee)} from the date of the Operational Acceptance Certificate for the IT Products and/or
Services,2 and any demand for payment under it must be received by us at this office on or before
that date.
This guarantee is subject to the Uniform Rules for Demand Guarantees, ICC Publication No. 458,
except that subparagraph(ii) of Sub-article 20 (a) is hereby excluded.

[Signature(s)J

The Bank shall insert the amount(s) specified and denominated in the PC for GC Clauses 13.3(a)
and 13.3(d) respectively, ttlther in the currency(ies) of the Contract or a freely convertible currency
acceptable to the Employer.
In this sample form, the formulationof this paragraph reflects the usual PC provisions for GC
Clause 13.3. However, if the PC for GCC Clauses 13.3(a) and 13.3(d) varies from the usual
provisions, this paragraph, and possibly the previous paragraph, need to be adjusted to precisely
reffect the provisions specified in the PC.
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IOQa- ernenI ol IT Produc:tS and Se,vices Bidding Doa,menl fer
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r SectlO!'I IX. Contract Forms
f}-27

2.2 Advance Payment Security Form (Bank Guarantee)

(Bank's Name. and Address of Issuing Branch or Office)

Beneficiary: [Name and Address of Employer]

Date: {date]

ADVANCE PAYMENT GUARANTEE No.: {Advance Payment Guarantee Number]

.... , We have been informed that on [date of award] you awarded Contract No. {Contract number] for [title
and/or brief description of the Contract] (hereinafter called "the Contract") to [complete name of
Contractor] (hereinafter called "the Contractor"). Furthermore. we understand that. according to the
conditions of the Contract. an advance payment in the sum of {amount in numbers and words, for
each currency of the advance payment] is to be made to the Contractor against an advance payment
guarantee.
At the request of the Contractor, we hereby irrevocably undertake lo pay you any sum or sums not
exceeding in total the amount of the advance payment referred lo above, upon receipt by us of your
first demand in writing declaring that the Contractor is in breach of ils obligations under lhe Contract
because the Contractor used lhe advance payment for purposes other than toward the proper
execution of the Contract.
It is a condition for any claim and payment to be made under this guarantee that the advance
payment referred to above must have been received byte Contractor on ifs account [number and
domicile of the account].
For each payment after the advance payment, which you will make tithe Contractor under this
Contract, the maximum amount of this guarantee shall be reduced by the ninth part of such payment.J
At the time at which the amount guaranteed becomes nil, this guarantee shall become null and void,
whether the original is returned to us or not.
This guarantee is subjectto the Uniform Rules for Demand Guarantees, ICC Publication No. 458.

{S1gnature(s)]

This sample formulation assumes an Advance Payment of 10% of the Contract Price excluding
Recutren! Costs, and implementation of the main option proposed by this MBD in the PC for GCC
Clause 13. 2(b) for gradually reducing the value of the Advance Payment Security. If the Advance
Payment is other than 10%, or if the reduction in amount of the security follows a different
approach, this paragraph would need to be adjusted and edited accordingly.

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3 Installation and Acceptance Certificate

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3.1 Installation Certificate

Loan/Credit Number: [. loan or credit number from IFBJ


IFS: [: title and number of IFBJ
Contract: [. name and number of Contract]

ro: /: name and address of Contractor]


oear Sir or Madam:
Pursuant to GCC Clause 26 (Installation of the IT Products and/or Services) of the Contract entered
into between yourselves and the {name of Employer] (hereinafter the "Employer") dated [date of
Contract],relating to the {briefdescription of the Information Technology Products and/or Services].
we hereby notify you that the IT Products and/or Services (or a Subsystem or major component
thereof) was deemed to have been correctly installed on the date specified below.
1. Description of the IT Products and/or Services (or relevant Subsystem or major component:
(description]
2. Date of Installation: [date]
Notwithstanding the above, you are required to complete the outstanding items listed in the
attachment to this certificate as soon as practicable. This letter shall not relieve you of your obligation
to achieve Operational Acceptance of the IT Products and/or Services in accordance with the
Contract nor of your obligations during the Warranty Period.

For and on behalf of the Employer

Signed:
Date:

in the capacity of: [state: "ProjectManager" or state the title of a higher level authority in the
Employer's organizationJ

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3.2 Operational Acceptance Certificate

Date: [date]
[Joan or creditnumber from IFB]
Loan/Credit Number:
IFB: [title and number of IFB]
[name of JT Products and/orServices or Subsystem and
Contract:
number of Contract)

To: [name and address of Contractor]

Dear Sir or Madam:

Pursuant to GCC Clause 27 (Commissioning and Operational Acceptance) of the Contract entered
into between yourselves and the {name of Employer) (hereinafter the "Employer") dated {date of
Contract), relating to the {brief description of the Information Technology Products and/orServices J.
we hereby notify you the IT Products and/or Services (or the Subsystem or major component
identified below) successfully completed the Operational Acceptance Tests specified in the Contract
In accordance with the terms of the Contract, the Employer hereby takes over the IT Products and/or
Services (or the Subsystem or major component identified below), together with the responsibility for
care and custody and the risk of loss thereof on the date mentioned below.
1. Description of the IT Products and/or Services (or Subsystem or major component):
{description]
2. Date of Operational Acceptance: {date)
This letter shall not relieve you of your remaining performance obligations under the Contract nor of
your obligations during the Warranty Period.

For and on behalf of the Employer

Signed:
Date:
in the capacity of: [ state: "ProjectManager" or higher level authority in the Employer'sorganizationJ

~Procurem~~en~tooffll~TPProducts~x:isaiand~Setvices~~-
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~~ L Con:ract Forms
9-Jf

4 Change Order Procedures and Forms

Date: [date]
loan/Credit Number: [loan or creditnumber from /FBJ
IFB (title and number of IFBJ
Contract: [name of IT Products and/or Services or Subsystem and
number of Contract]

General

This section provides samples of procedures and forms for carrying out changes to the IT
Products and/or Services during the performance of the Contract in accordance with GCC
Clause 43 (Changes to the IT Products and/or Services) of the Contract.
Change Order Log
The Contractor shall keep an up-to-date Change Order Log to show the current status of
Requests for Change and Change Orders authorized or pending. Changes shall be entered
regularly in the Change Order Log to ensure that the log is kept up-to-date. The Contractor shall
attach a copy of the current Change Order log in the monthly progress report to be submitted
to the Employer.
References to Changes
(1 ) Request for Change Proposals (including Application for Change Proposals) shall be
serially numbered CR-nnn.
(2) Change Estimate Proposals shall be numbered CN-nnn.
(3) Estimate Acceptancesshall be numbered CA-nnn.
(4) Change Proposals shall be numbered CP-nnn.
(5) Change Orders shall be numbered CO-nnn.
On all forms, the numbering shall be determined by the original CR-nnn.
Annexes
4.1 Request for Change Proposal Form
4.2 Change Estimate Proposal Form
4.3 Estimate Acceptance Form
4.4 Change Proposal Form
4.5 Change Order Form
4.6 Application for Change Proposal Form

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4.1 Request for Change Proposal Form (Employer)


(Employer's Letterhead)

Date: (date]
Loan/Credit Number: (loan or credit number from IFBJ
IFB: [title and number of IFBJ
Contract: {name of IT Products and/or Services or Subsystem or
number of Contract]

To: {name of Contractor and address]


Attention: {name and title]

Dear Sir or Madam:

With reference to the above-referenced Contract, you are requested to prepare and submit a Change
Proposal for the Change noted below in accordance with the following instructions within [number]
days of the date of this letter.

1. Title of Change: [title]

2. Request for Change No./Rev.: [number]

3. Originator of Change: {selectEmployer/Contractor(by Applicationfor Change Proposal), and


add: name of originator]

4. Brief Description of Change: [description]

5. Subsystem or major component affected by requested Change): [description]

6. Technical documents and/or drawings for the request of Change:

Document or Drawing No. Description

7. Detailed conditions or special requirements of the requested Change: [description]

8. Procedures to be followed:
(a) Your Change Proposal will have to show what effect the requested Change wiH have on
the Contract Price.
(b) Your Change Proposal shall explain the time it will take to complete the requested
Change and the impact, if any, it will have on the date when Operational Acceptance of
the entire IT Products and/or Services agreed in the Contract.

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5edi<>ll IX. Contract Forms

{c) If you believe implementation of the requested Change will have a ~at,ve impact on the
quality, operability, or integrity of the IT Products and/or Services, please provide a
detailed explanation, including other approaches that might achieve the same impact as
the requested Change.

(d) You should also indicate what impact the Change will have on the number and mix of
staff needed by the Contractor to perform the Contract.
(e) You shall not proceed with the execution of work related to the requested Change un~
we have accepted and confirmed the impact it will have on the Contract Pnce and the
Implementation Schedule in writing.

9. As a next step, please respond using the Change Estimate Proposal form, indicating how much
it will cost you to prepare a concrete Change Proposal that will describe the proposed approach
for implementing the Change, all its elements, and will also address the points in paragraph 8
above pursuant to GCC Clause 43.2. Your Change Estimate Proposal should contain a first
approximation of the proposed approach, and implications for schedule and cost, of the
Change.

For and on behalf of the Employer

Signed:
Date:
in the capacity of: (state: "Project Manager" or higher level authority in the Employer'sorganizalion]

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4.2 Change Estimate Proposal Form (Contractor)

(Contractor's Letterhead)
Date: {date]
Loan/Credit Number: [loan or credit number from IFBJ
IFB: {title and number of IFBJ
Contract: [name of IT Products and/or Services or Subsystem and
number of Contract]

To: [name of Employer and address]


Attention: [name and title]

Dear Sir or Madam:

With reference to your Request for Change Proposal, we are pleased to notify you of the approxima~e
cost of preparing the below-referenced Change in accordance with GCC Clause 43.2 of the ContraCL
We acknowledge that your agreement to the cost of preparing the Change Proposal, in accorcance
with GCC Clause 43.2, is required before we proceed to prepare the actual Change Proposal
including a detailed estimate of the cost of implementing the Change itself.

1. Title of Change: [title]


2. Request for Change No./Rev.: [number]
3. Brief Description of Change (including proposed implementation approach): (:descrj,tion]
4. Schedule Impact of Change (initial estimate): [description]
5. Initial Cost Estimate for Implementing the Change: [initial cost estimate]
6. Cost for Preparation of Change Proposal: [cost in the currencies of the Contract]. as detailed
below in the breakdown of prices, rates, and quantities.

For and on behalf of the Contractor

Signed:
Date:
in the capacity of: (state: eontractor's Representative" or other higher level auth<riY in the ,
Contractor'sorganization]

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Sec::liOI' IX. Contract Fonns 9-35

4.3 Estimate Acceptance Form (Employer)

(Employer's Letterhead)

Date: [date]
Loan/Credit Number: [Toan or creditnumber from IFBJ
IFB: [title and number of IFBJ
Contract: {name of IT Products and/or Services or Subsystem and
number of Contract]

To: {name of Contractor and address]

Attention: (name and title]

Dear Sir or Madam:

We hereby accept your Change Estimate and agree that you should proceed with the
preparation of a formal Change Proposal.

1. TiUe of Change: [titleJ


2. Request for Change No /Rev.: [request number I revision]
3. Change Estimate Proposal No./Rev.: [proposal number I revision]
4. Estimate Acceptance No./Rev .: [estimate number I revision]
5. Brief Description of Change: [: description]
6. Other Terms and Conditions:

In the event that we decide not to order the Change referenced above, you shall be entitled to
compensation for the cost of preparing the Change Proposal up to the amount estimated for this
purpose in the Change Estimate Proposal, in accordance with GCC Clause 43 of the General
Conditions of Contract.

For and on behalf of the Employer

Signed:
Date:

in the capacity of: [state: "Project Manager" or higher level authority in the Employer'sorganization]

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4.4 Change Proposal Form (Contractor)
(Contractor's Letterhead)

Date: (date)
poan or credit number from IFBJ
Loan/Credit Number:
IFB: [title and number of JFB]
(name of IT Products and/or Services or Subsystem and
Contract:
number of Contract]

To: (name of Employer and address]

Attention: [name and title]

Dear Sir or Madam:

In response to your Request for Change Proposal No. (: number], we hereby submit our
proposal as follows:

1. Title of Change: [name]

2. Change Proposal No./Rev.: {proposal number/revision]

3. Originator of Change: [select: Employer/Contractor; and add: name]

4. Brief Description of Change: [description]

5. Reasons for Change: [reason]

6. The IT Products and/or Services Subsystem, major component, or equipment that will be
affected by the requested Change: [description]

7. Technical documents and/or drawings for the requested Change:


Document or Drawing No. Description

8. Estimate of the increase/decrease to the Contract Price resulting from the proposed Change:
[amount in currencies of Contract), as detailed below in the breakdown of prices. rates, and
quantities.
Total lump sum cost of the Change:
Cost to prepare this Change Proposal (i.e., the amount payable if the Change is not accepted,
limited as provided by GCC Clause 39.2.6):

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Additional Time for Achieving Operational Acceptance required due to the Change: [amount in
9. days I weeks}

effect on the Functional Guarantees: [description)


10.

effect on the other terms and conditions of the Contract: {description)


11.

Validity of this Proposal: for a period of {number) days after receipt of this Proposal by the
12.
employer

Procedures to be followed:
13.
(a) You are requested to notify us of your acceptance, comments. or rejection of this detailed
Change Proposal within {number] days from your receipt of this Proposal.
The amount of any increase and/or decrease shall be taken into account in the
(b)
adjustment of the Contract Price.

For and on behalf of the Contractor

Signed:
Date:
in the capacity of: {state: "Contractor's Representative or other higher level authonty in the
ContractOf'sorganization)

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4.5 Change Order Form (Employer)
(Employer's Letterhead)

Date: {date]
{Toan or credit number from IFB]
Loan/Credit Number:
IFB: [title and number of IFB]
{name of IT Products and/or Services or Subsystem and
Contract:
number of Contract]

To: {name of Contractorand address]

Attention: {name and title]

Dear Sir or Madam:

We hereby approve the Change Order for the work specified in Change Proposal No. [number].and
agree to adjust the Contract Price, Time for Completion, and/or other conditions of the Contract in
accordance with GCC Clause 39 of the Contract.

1. Title of Change: [name]

2. Request for Change No./Rev.: [request numberI revision]

3. Change Order No./Rev.: [ordernumber I revision]

4. Originator of Change: [select:Employer/Contractor;and add: name]

5. Authorized Price for the Change:


Ref. No.: [number] Date: [date]

[amount in foreign currency A] plus [amount in foreign currency BJ plus [ amount in foreign
currency CJplus {amountin local currency]

6. Adjustment of Time for Achieving Operational Acceptance: [amount and description cl


adjustment]

7. Other effects, if any: [state: noneor description]

For and on behalf of the Employer


Signed:
Date:
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4.6 Application for Change Proposal Form (Contractor)
(Contractor's Letterhead)
Date: {date]
Loan/Credit Number: {loan or credit number from IFBJ
IFB: [titleand number of IFBJ
Contract: [name of IT Products and/orServices or Subsystem and
number of Contract]

To: [name of Employer and address]

Attention: {name and title]

Dear Sir or Madam:

We hereby propose that the below-mentioned work be treated as a Change to the IT Products and/or
Services.

1. Title of Change: [name]

2. Application for Change Proposal No./Rev.: {number I revision] dated: [date]

3. Brief Description of Change: [description]

4. Reasons for Change: [description]

5. Order of Magnitude Estimation: {amount in cu"encies of the Contract]

6. Schedule Impact of Change: [description]

7. Effect on Functional Guarantees, if any: [description]

8. Appendix: { titles (Ifany); otherwise state none"]

For and on behalf of the Contractor

Signed:
Date:
In the capacity of: [state: "Contractor's Representative" or higher level authority in the Contractor's
organization}

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