Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
NLE reviewers
1. Katherine is a young Unit Manager of the Pediatric Ward. Most of her staff nurses are
senior to her, very articulate, confident and sometimes aggressive. Katherine feels
uncomfortable believing that she is the scapegoat of everything that goes wrong in her
department. Which of the following is the best action that she must take?
a. Identify the source of the conflict and understand the points of friction
b. Disregard what she feels and continue to work independently
c. Seek help from the Director of Nursing
d. Quit her job and look for another employment.
2. As a young manager, she knows that conflict occurs in any organization. Which of the
following statements regarding conflict is NOT true?
a. Can be destructive if the level is too high
b. Is not beneficial; hence it should be prevented at all times
c. May result in poor performance
d. May create leaders
3. Katherine tells one of the staff, I dont have time to discuss the matter with you now. See
me in my office later when the latter asks if they can talk about an issue. Which of the
following conflict resolution strategies did she use?
a. Smoothing
b. Compromise
c. Avoidance
d. Restriction
4. Kathleen knows that one of her staff is experiencing burnout. Which of the following is
the best thing for her to do?
a. Advise her staff to go on vacation.
b. Ignore her observations; it will be resolved even without intervention
c. Remind her to show loyalty to the institution.
d. Let the staff ventilate her feelings and ask how she can be of help.
5. She knows that performance appraisal consists of all the following activities EXCEPT:
a. Setting specific standards and activities for individual performance.
b. Using agency standards as a guide.
c. Determine areas of strength and weaknesses
d. Focusing activity on the correction of identified behavior.
6. Which of the following statements is NOT true about performance appraisal?
a. Informing the staff about the specific impressions of their work help improve their performance.
b. A verbal appraisal is an acceptable substitute for a written report
c. Patients are the best source of information regarding personnel appraisal.
d. The outcome of performance appraisal rests primarily with the staff.
7. There are times when Katherine evaluates her staff as she makes her daily rounds. Which
of the following is NOT a benefit of conducting an informal appraisal?
a. The staff member is observed in natural setting.
b. Incidental confrontation and collaboration is allowed.
c. The evaluation is focused on objective data systematically.
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 1/7
10/17/2017 NLE reviewers: Leadership Management Research and Ethics (LMRE)
d. The evaluation may provide valid information for compilation of a formal report.
8. She conducts a 6-month performance review session with a staff member. Which of the
following actions is appropriate?
a. She asks another nurse to attest the session as a witness.
b. She informs the staff that she may ask another nurse to read the appraisal before the session is over.
c. She tells the staff that the session is manager-centered.
d. The session is private between the two members.
9. Alexandra is tasked to organize the new wing of the hospital. She was given the authority
to do as she deems fit. She is aware that the director of nursing has substantial trust and
confidence in her capabilities, communicates through downward and upward channels and
usually uses the ideas and opinions of her staff. Which of the following is her style of
management?
a. Benevolent authoritative
b. Consultative
c. Exploitive-authoritative
d. Participative
10. She decides to illustrate the organizational structure. Which of the following elements is
NOT included?
a. Level of authority
b. Lines of communication
c. Span of control
d. Unity of direction
11. She plans of assigning competent people to fill the roles designed in the hierarchy. Which
process refers to this?
a. Staffing
b. Scheduling
c. Recruitment
d. Induction
12. She checks the documentary requirements for the applicants for staff nurse position.
Which one is NOT necessary?
a. Certificate of previous employment
b. Record of related learning experience (RLE)
c. Membership to accredited professional organization
d. Professional identification card
13. Which phase of the employment process includes getting on the payroll and completing
documentary requirements?
a. Orientation
b. Induction
c. Selection
d. Recruitment
14. She tries to design an organizational structure that allows communication to flow in all
directions and involve workers in decision making. Which form of organizational structure
is this?
a. Centralized
b. Decentralized
c. Matrix
d. Informal
15. In a horizontal chart, the lowest level worker is located at the
a. Left most box
b. Middle
c. Right most box
d. Bottom
16. She decides to have a decentralized staffing system. Which of the following is an
advantage of this system of staffing?
a. greater control of activities
b. Conserves time
c. Compatible with computerization
d. Promotes better interpersonal relationship
17. Aubrey thinks about primary nursing as a system to deliver care. Which of the following
activities is NOT done by a primary nurse?
a. Collaborates with the physician
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 2/7
10/17/2017 NLE reviewers: Leadership Management Research and Ethics (LMRE)
b. Unity of command
c. Carrot and stick principle
d. Esprit d corps
28. She notes that there is an increasing unrest of the staff due to fatigue brought about by
shortage of staff. Which action is a priority?
a. Evaluate the overall result of the unrest
b. Initiate a group interaction
c. Develop a plan and implement it
d. Identify external and internal forces.
29. Kevin is a member of the Nursing Research Council of the hospital. His first assignment
is to determine the level of patient satisfaction on the care they received from the hospital.
He plans to include all adult patients admitted from April to May, with average length of stay
of 3-4 days, first admission, and with no complications. Which of the following is an
extraneous variable of the study?
a. Date of admission
b. Length of stay
c. Age of patients
d. Absence of complications
30. He thinks of an appropriate theoretical framework. Whose theory addresses the four
modes of adaptation?
a. Martha Rogers
b. Sr. Callista Roy
c. Florence Nightingale
d. Jean Watson
31. He opts to use a self-report method. Which of the following is NOT TRUE about this
method?
a. Most direct means of gathering information
b. Versatile in terms of content coverage
c. Most accurate and valid method of data gathering
d. Yields information that would be difficult to gather by another method
32. Which of the following articles would Kevin least consider for his review of literature?
a. Story-Telling and Anxiety Reduction Among Pediatric Patients
b. Turnaround Time in Emergency Rooms
c. Outcome Standards in Tertiary Health Care Institutions
d. Environmental Manipulation and Client Outcomes
33. Which of the following variables will he likely EXCLUDE in his study?
a. Competence of nurses
b. Caring attitude of nurses
c. Salary of nurses
d. Responsiveness of staff
34. He plans to use a Likert Scale to determine
a. degree of agreement and disagreement
b. compliance to expected standards
c. level of satisfaction
d. degree of acceptance
35. He checks if his instruments meet the criteria for evaluation. Which of the following
criteria refers to the consistency or the ability to yield the same response upon its repeated
administration?
a. Validity
b. Reliability
c. Sensitivity
d. Objectivity
36. Which criteria refer to the ability of the instrument to detect fine differences among the
subjects being studied?
a. Sensitivity
b. Reliability
c. Validity
d. Objectivity
37. Which of the following terms refer to the degree to which an instrument measures what
it is supposed to be measure?
a. Validity
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 4/7
10/17/2017 NLE reviewers: Leadership Management Research and Ethics (LMRE)
b. Reliability
c. Meaningfulness
d. Sensitivity
38. He plans for his sampling method. Which sampling method gives equal chance to all
units in the population to get picked?
a. Random
b. Accidental
c. Quota
d. Judgment
39. Raphael is interested to learn more about transcultural nursing because he is assigned at
the family suites where most patients come from different cultures and countries. Which of
the following designs is appropriate for this study?
a. Grounded theory
b. Ethnography
c. Case study
d. Phenomenology
40. The nursing theorist who developed transcultural nursing theory is
a. Dorothea Orem
b. Madeleine Leininger
c. Betty Newman
d. Sr. Callista Roy
1. Answer: (A) Identify the source of the conflict and understand the points of friction
This involves a problem solving approach, which addresses the root cause of the problem.
2. Answer: (B) Is not beneficial; hence it should be prevented at all times
Conflicts are beneficial because it surfaces out issues in the open and can be solved right away.
Likewise, members of the team become more conscientious with their work when they are aware
that other members of the team are watching them.
3. Answer: (C) Avoidance
This strategy shuns discussing the issue head-on and prefers to postpone it to a later time. In
effect the problem remains unsolved and both parties are in a lose-lose situation.
4. Answer: (D) Let the staff ventilate her feelings and ask how she can be of help.
Reaching out and helping the staff is the most effective strategy in dealing with burn out. Knowing
that someone is ready to help makes the staff feel important; hence her self-worth is enhanced.
5. Answer: (D) Focusing activity on the correction of identified behavior.
Performance appraisal deal with both positive and negative performance; is not meant to be a
fault-finding activity
6. Answer: (C) Patients are the best source of information regarding personnel appraisal.
The patient can be a source of information about the performance of the staff but it is never the
best source. Directly observing the staff is the best source of information for personnel appraisal.
7. Answer: (C) The evaluation is focused on objective data systematically.
Collecting objective data systematically can not be achieved in an informal appraisal. It is focused
on what actually happens in the natural work setting.
8. Answer: (D) The session is private between the two members.
The session is private between the manager and the staff and remains to be so when the two
parties do not divulge the information to others.
9. Answer: (B) Consultative
A consultative manager is almost like a participative manager. The participative manager has
complete trust and confidence in the subordinate, always uses the opinions and ideas of
subordinates and communicates in all directions.
10. Answer: (D) Unity of direction
Unity of direction is a management principle, not an element of an organizational structure.
11. Answer: (A) Staffing
Staffing is a management function involving putting the best people to accomplish tasks and
activities to attain the goals of the organization.
12. Answer: (B) Record of related learning experience (RLE)
Record of RLE is not required for employment purposes but it is required for the nurses licensure
examination.
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 5/7
10/17/2017 NLE reviewers: Leadership Management Research and Ethics (LMRE)
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 6/7
10/17/2017 NLE reviewers: Leadership Management Research and Ethics (LMRE)
http://nlereviewers.blogspot.com/2012/04/leadership-management-research-and.html 7/7