CPS RG-1000e User Guide R2.0

Customer Programming Software RG-1000e
(CPS RG-1000e)
User Guide
October 2017
R2.0
Table of Contents
Table of Contents
Foreword 2
Revision history 3
Introduction 4
1 RG-1000e Customer Programming Software (RG-1000e CPS) 5
1.1 Software installation 5
1.2 Connecting the RG-1000e GATEWAYs to the computer's USB port 5
1.3 RG-1000e CPS interface and main features 6
1.3.1 RG-1000e CPS control panels 6
1.3.2 Operation with configuration files 7
1.3.3 Gateway panel 8
1.3.3.1 Network section 8
1.3.3.2 Radio 1&2 section 13
1.3.3.3 Other 22
1.3.3.4 Statistics section 26
1.3.3.5 Monitor section 27
1.3.3.6 Info section 29
2 MOTOTRBO radio settings 30
3 SmartPTT Radioserver settings 35
3.1 Radioserver configuration to interact with the remote control stations in direct
communication mode or with the use of single repeater (IP Site Connect network) 35
3.2 Radioserver configuration to interact with the remote control stations in the
Capacity Plus Legacy mode 40
3.3 Radioserver configuration to interact with the remote control stations in the NAI
Capacity Plus and NAI Linked Capacity Plus hybrid modes 41
Appendix I Manual installation of RG-1000e GATEWAY's driver in Windows 8/8.1/10 44
CPS RG-1000e Customer Programming Software

Foreword 2
Foreword
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However,
no responsibility is assumed for inaccuracies. Furthermore, Elcomplus LLC reserves the right to make
changes to any products herein to improve readability, function, or design. Elcomplus LLC does not
assume any liability arising out of the applications or use of any product; nor does it cover any license
under its patent rights nor the rights of others.
Trademarks
MOTOROLA SOLUTIONS, the Stylized M logo, MOTOTRBO are registered in the US Patent &
Trademark Office. SmartPTT and RG-1000e are the property of Elcomplus LLC. All other product or
service names are the property of their respective owners.

Revision history 3
Revision history
This table describes the changes to the RG-1000e Customer Programming Software (RG-1000e CPS) user guide.
Date Version Remarks
May, 2017 CPS RG-1000e, R1.0 Initial release.

July, 2017 CPS RG-1000e, R1.1 Updated GUI.
October, 2017 CPS RG-1000e, R2.0 Updated GUI. New features are added.

Introduction 4
Introduction
This guide describes the following features:
how to install RG-1000e CPS,

how to connect the RG-1000e GATEWAY to the computer's USB port,
RG-1000e CPS interface and main features,
MOTOTRBO radio parameters to work with a RG-1000e GATEWAY,
SmartPTT Radioserver settings to work with a RG-1000e GATEWAY.

1 RG-1000e Customer Programming Software

(RG-1000e CPS)
RG-1000e CPS is intended for the specialist engineers who perform the RG-1000e GATEWAY configuration for
remote management of the control radio station.
When reading the RG-1000e GATEWAY configuration, RG-1000e CPS defines the gateway type automatically.
RG-1000e CPS enables you to perform the following basic features:
To gain access to the RG-1000e GATEWAY's configuration (download, read, write) and its modification.
To update and recover the RG-1000e GATEWAY's processor program.
To control the remote radio stations over the IP network.
RG-1000e CPS is designed for operation in Windows XP, Windows 7, Windows 8/8.1, Windows 10.
Note: RG-1000e CPS R1.1 can be used only for the RG-1000e GATEWAYs with firmware version R1.1.
Attention! The examples shown in the figures below correspond to the standard RG-1000e GATEWAY
configuration for control of one radio station of DM 46xx, XiR M86xx, XPR 5xxx series or
DGM 8xxx/DGM 5xxx series connected to the RG-1000e GATEWAY via the RADIO interface.
1.1 Software installation

To install RG-1000e CPS, copy the Program folder from the unpacked distribution kit to your local disk and run
the RG-1000e-XVXX.exe file.
When copying the folder with the program, the program does not change the settings of the computer's operation
system, except for the installation of the gateway driver for the USB port.
1.2 Connecting the RG-1000e GATEWAYs to the

computer's USB port
Before connecting the gateway make sure that the computer and gateway have a common ground or one of them
is disconnected from the ground.
If the RG-1000e GATEWAY and computer are connected to different grounding mats, damage to the USB ports
may occur.

When you connect the RG-1000e GATEWAY to a USB port for the
first time, the computer's operation system will define the connection
of the new device.
Now you should install the new device driver. You can install the
device driver in two ways (depends on Microsoft Windows OS):
installing the setup driver files from the Driver folder, which is located in program home directory, or
performing Update Driver Software via PC Device Manager.
Having installed the driver, you are able to modify the RG-1000e GATEWAY configuration via the computer's USB
port.
When installing the USB driver in Windows 7/8/8.1/10 operating systems, you must have the computer's
administrator rights.
Note: In Windows 8 or later, you need to install the USB driver manually after disabling the digital signature
verification for the drivers. A step by step installation procedure is provided in Appendix I.
1.3 RG-1000e CPS interface and main features

1.3.1 RG-1000e CPS control panels
RG-1000e CPS has the following panels:
The RG-1000e (Gateway) panel for operation with the RG-1000e GATEWAY configuration.
The Report panel for program messages output.
The File panel allows you to create, open and save the configuration files by clicking the Create , Open
, and Save or Save as buttons correspondingly.
You can also perform these actions via the File menu in the main menu of the program.
The Tasks panel allows you to read and write the gateway configuration, by clicking the Read , Write
buttons correspondingly. It also allows you to update the RG-1000e GATEWAY firmware, by clicking the
Download firmware button (available in the Service mode only).
You can also perform these actions via the Tasks menu in the main menu of the program or via the Tasks menu
on the RG-1000e (Gateway) panel.

To open the required panel, click Panels in the main menu of the program or right click in the area of the main
menu and click the corresponding panel name.
When downloading the RG-1000e GATEWAY configuration, the corresponding panel is opened automatically.
To hide the panel, click its Cross button or click Panels or right click in the area of the main menu and click the
required panel name.
1.3.2 Operation with configuration files

RG-1000e CPS enables you to work with a gateway configuration file in MCD format which contains the settings
defining the RG-1000e GATEWAY operation via the RG-1000e (Gateway) panel.
You can perform the following actions with the configuration files:
create configuration file with the default settings,

open configuration file,
save configuration file,
read configuration from the RG-1000e GATEWAY, and
write configuration to the RG-1000e GATEWAY.
To create a configuration file:
1. Click File > Create, or click Create in the File panel, or press Ctrl+N together. At that, the Save As window
will open.
2. In case of gateway configuration file creation, click Yes in the window that opened.
To open the configuration file:
1. Click File > Open, or click Open in the File panel, or press Ctrl+O together. At that, the Open window will
open.
2. Select the required file and click Open.
To save the configuration file:
1. Click File > Save, or click Save in the File panel, or press Ctrl+S together. At that, the Save As window will
open.
2. Specify the file name in the corresponding field and click Save. You can also save the configuration file by
clicking File > Save as, or clicking Save as in the File panel.
To read the configuration from the RG-1000e GATEWAY, click Tasks > Read, or click Read in the Tasks panel.
To write the configuration to the RG-1000e GATEWAY, click Tasks > Write, or click Write in the Tasks panel.
Attention! after RG-1000e is programmed with new configuration/settings don not forget to reboot the
device, turn-off power for 5-7 sec and then turn-on. Otherwise new settings will not be applied
properly.

1.3.3 Gateway panel

The RG-1000e panel has the tree structure, which is created when creating
the RG-1000e GATEWAY configuration file or reading the configuration from
the RG-1000e GATEWAY. This tree structure combines the sections of
gateway devices with various RG-1000e GATEWAY configuration operations.
The RG-1000e panel helps to perform the following RG-1000e GATEWAY

configuration operation:
reading / writing configuration files and updating the RG-1000e GATEWAY

firmware,
modifying the settings, and
getting statistic reports on the operation of gateway modules.
To perform these operations, double-click the corresponding section in the panel tree:
the Tasks section contains the operations listed in the Tasks panel description,
the Network section,
the Radio1&2 section,
the Other section,
the Statistics section,
the Monitor section,
the Info section.
1.3.3.1 Network section

The Network section contains the following gateway network parameters:
eight IP channels,
IP channel connection to the RG-1000e GATEWAY interfaces in the Mux
subsection, and
Ethernet port operation mode in the Driver subsection.

IP channel
The IP channel window contains the network parameters of the corresponding IP channel.
Note: When the RG-1000e GATEWAY uses several IP channels, the TCP and UDP port number values must not
coincide.
To open the IP Channel window, double-click the required IP Channel on the RG-1000e panel.
The RG-1000e GATEWAYs have the following parameters:
Mode/connection protocol, has the following values

o Server mode, the mode for operation with SmartPTT Radioserver.
o TCP / RTP, the protocol for operation with SmartPTT Radioserver.
o Client mode, the mode is not used with SmartPTT Radioserver.
o M-270/LCP, the protocol is not used with SmartPTT Radioserver.
Client mode and M-270/LCP are used when Radio Interface Mode is defined as Repeater. See chapter 1.3.3.2
Radio section / Settings. See an additional document how to configure RG-1000e GATEWAYs to use Radio
ports in Repeater mode.
Getaway settings:
o IP address, Subnet mask, Gateway: The network parameters.

o XCMP protocol port, 1025..65535: UDP / TCP control command ports in accordance with the connection
protocol.
o RTP thread ports:
- Audio: The port of audio signal transmission from radio station to radioserver and backwards over the RTP
streams. This port is used for operation with the TCP / RTP connection protocol.
- ARS: The transmission port of data on registration of MOTOTRBO subscribers in the network. This port is
used for operation with the TCP / RTP connection protocol.
- TMS: The transmission port of text messages between the MOTOTRBO subscribers and readioserver. This
port is used for operation with the TCP / RTP connection protocol.
- Location: The transmission port of requests and messages about the location of MOTOTRBO subscribers
(GPS). This port is used for operation with the TCP / RTP connection protocol.
- Telemetry: The transmission port of requests and messages about the state of MOTOTRBO radio stations
telemetry contacts (GPS). This port is used for operation with the TCP / RTP connection protocol.
Note: the same port, for instance port 30010, may be used for XCMP, Audio, ARS, TMS, Location and
Telemetry services within one selected IP channel.
Note!!! the same port or ports can not be shared between two or more IP channels. For each IP channel
unique port or ports must be assigned.
Remote getaway settings. It is not used with SmartPTT Radioserver.
- IP address, the address of remote RG-1000e GETAWAY

- XCMP port protocol, the port of remote remote RG-1000e GETAWAY.
These settings are used when Radio Interface Mode is defined as Repeater. See chapter 1.3.3.2 Radio section /
Settings. See an additional document how to configure RG-1000e GATEWAYs to use Radio ports in Repeater
mode.
Mux
The Mux window serves for the IP channel distribution between the RG-1000e GATEWAY interfaces. The IP
channels, not connected to any interface, are considered to be disabled and are not used by the RG-1000e
GATEWAY.
The IP channels that are not used by the RG-1000e GATEWAY must be disabled.

To open the Mux window, double-click Mux on the RG-1000e panel.
In the given example of the Mux window you can see that:
Radio 1 interface is connected to IP channel 1.

Radio 2 interface is connected to IP channel 2.
You may assign several IP Channels for Radio 1 and Radio 2. For instance, two SmartPTT radioservers may
communicate with Radio 1 via IP Channel 1 and IP Channel 3.
For this case you should check boxes IP Channel 1 and IP Channel 3 for Radio 1 in the Mux window.
Driver
The Driver window serves for the management of the following LAN RG-1000e GATEWAY operation modes:
MDI/MDIX: The type of the connecting Ethernet cable, straight-through or crossed cable.
Auto-Negotiation: Auto-negotiation of data transmission speed and mode.
Fixed values of data transmission speed and mode.

To open the Driver window, double-click Driver on the RG-1000e panel.
When the Ethernet interface operates, side emission from the local network cable can penetrate into the radio
station receiver antenna. On some frequencies it can lead to radio station receiving of interference from the RG-
1000e GATEWAY Ethernet interface. To reduce side emissions, the RG-1000e GATEWAY enables the user to
control the Ethernet interface transmitter power. Power reduction decreases the emission level from the Ethernet
cable. But it also can lead to the error increase in the Ethernet packets reception depending on the connected
network equipment. You must check experimentally the compatibility and operational reliability of network
equipment in partial operation mode. You can set the transmitter power for operation with 5 meter cable only in
exceptional cases, and you must control the processes of reception and transmission of the Ethernet packets.

1.3.3.2 Radio 1&2 section

The Radio section contains the interface parameters for the radio station connection to the RG-1000e
GATEWAY.
The parameter control is performed via the following subsections:

Radio 1: It serves for operation mode control of digital lines and analog inputs/outputs of the RG-1000e
GATEWAY RADIO 1 port.
Radio 2: It serves for operation mode control of digital lines and analog inputs/outputs of the RG-1000e
GATEWAY RADIO 2 port
Both the Radio 1 and Radio 2 subsections have the Settings, Audio RX, Audio encoder RX, Audio TX,
Audio TxH and Audio encoder TX settings panels, which are described below.
Settings
The Settings window defines operation modes of the RG-1000e GATEWAY interface lines depending on the type
of connecting control panel or radio station model. RG-1000e GATEWAY general settings include the following
components:
Selection of the interface operation mode.
Disabling / enabling of synchronization of control command transmission over IP channels.
Synchronization timer.
To open the Settings window, double-click Settings on the RG-1000e panel in the Radio section.

Mode tab:
Interface mode: This mode defines the interface operation mode for data exchange and radio station
management. In the current version it can operate in the following modes:
o Disabled: The RG-1000e GATEWAY does not use the given interface.
o Motorola DM: The RG-1000e GATEWAY lines are set to operate with MOTOTRBO mobile radios.
o Repeater: This mode allows for several RG-1000e GATEWAYs communicate directly to each other and
create simplest distributed radio networks. See an additional document how to configure RG-1000e
GATEWAYs to use Radio ports in Repeater mode.
Note: The Transit audio, Radio I\O, Motorola GM modes are not supported .
Getting power from connected devices: This option allows to get power for the RG-1000e via Radio 1 (or
Radio 2) socket, pin 25.
Attention!!! For detailed information about available power options and proper hardware installation
you must read "RG-1000e Gateway User Guide" chapter 4.
On\Off control to external devices: This option allows to change Radio 1 (or Radio 2) socket pin 13 status. If
IP connection between SmartPTT radioserver and the RG-1000e gateway is ok - pin 13 status is High (12VDC).
If no IP connection between SmartPTT radioserver and the RG-1000e gateway - pin 13 status is Low (0VDC) It
allows to use pin 13 for On-Off control purposes.

Attention!!! Do not turn-On simultaneously both options Getting power form connected devices and
On\Off control to external devices also . Once IP link between SmartPTT radioserver and the RG-1000e
Gateway is down there are no ways to turn-On a connected radio again.
Sync IP channels: This mode enables to synchronize command transmission when operating with several
radioservers. The commands are transmitted serially, after receiving the command reception confirmation from
all remote radio stations. If the confirmation is not received from at least one radio station, the other command
transmission will be blocked for The synchronization timer IP channels time.
The synchronization timer IP channels: This mode sets the hold time of the command reception
confirmation from all remote radio stations. Recommended value is 1500 ms.
Loop-back TX microphone audio on IP channels: This option allows to share Radio 1 (or Radio 2) voice
traffic between multiple SmartPTT radioservers. For instance, SmartPTT radioserver 1 is connected to Radio 1
via IP Channel 1 and SmartPTT radioserver 2 is connected to Radio 1 via IP channel 3. To share all voice traffic
from Radio 1 between both radioservers you should check proper boxes.
Note: for correct voice sharing operation you should also configure Audio encoder Tx section.
The Settings tab defines the additional gateway interface settings accordance with the selected operation mode.
Example below shows setting for Mototrbo DM mode.
Control mode PTT : The selection of control mode between the discrete line or XCMP command transmission via
USB. It is recommended to use the USB interface.

Control mode CSQ: It is recommended to set Disable for SmartPTT operation. However, if you would like to
reduce IP traffic between RG-1000e and SmartPTT Radioserver you may turn-on Control mode CSQ setting (Audio
RX settings also should be configured properly).
Keep USB/IP link if Ethernet/IP link is down: RG-1000e with firmware 1.0&1.1 automatically closes USB\IP
link (connection to a controlled radio) if Ethernet/IP link is down. Since firmware 2.0 RG-1000e may be configured
to keep USB/IP connection to a controlled radio regardless Ethernet/IP status. It is recommended to set it
Enable.
Ports network service radio: The radio station UDP port numbers, used for data transmission of corresponding
services. These port numbers must coincide with ports of services which are written in the MOTOTRBO Customer
Programming Software (CPS) and radioserver settings for the given connection (see step 4 in the MOTOTRBO
radio settings section).
Audio RX
The Audio RX window defines settings of the RG-1000e GATEWAY analog inputs.
To open the Audio RX window, double-click Audio RX on the RG-1000e panel in the Radio section.
Inputs:

o 1: It is a line balanced\unbalanced input that is connected to the radio station Rx Audio

output.Recommended setting when connecting the MOTOTRBO radio station is 0 dB and Diff. input is On.
o 2: It is a unbalanced input with external attenuator and additional amplifier for receiver signal input from non
typical audio sources
Amplifier: If it is required, it can provide the input signal gain.
Rated input signal level without gain is 330 mV (unbalanced mode).
Recommended gain gateway value for the MOTOTRBO radio stations is 9 dB.
Input overload control is performed on the base of input signal meter in the Monitor > Audio input section of the
corresponding interface.
Audio encoder RX
The Audio encoder RX windows define the settings of the input audio signal coding (for Radio 1 and Radio 2
independently).
To open the Audio encoder RX window, double-click Audio encoder RX on the RG-1000e panel in the Radio 1
or Radio 2 section.
Control:
o Disable (CSQ and VOX both boxes are uncheck ed): The continuous audio processing (streaming).

o CSQ: Audio will be processed (streamed) on a condition that specified in Control mode CSQ setting (RG-
1000e-Radio 1(2)-Settings folded). This mode is recommended and used to reduce IP traffic.
o VOX: reserved for future. Do not use it.
The encoding mode:

o Mu-Law / A-Law 64 k bps: The audio processing by G.711 standard. SmartPTT recommend setting is a-Law
64 kbps.
Note: Only when Radio Interface Mode is defined as Repeater (standalone mode, without SmartPTT radioserver
using) the 6.0...18.2 k bps, 128 k bps modes may be used.
Duration audio package: The total duration of audio data in the generated packet, recommended setting is
20 ms.
Detector of signal level, VOX: reserved for future. Do not use it.
VOX status for signal detector: reserved for future. Do not use it.
Signal level ON: reserved for future. Do not use it.
Detect time: reserved for future. Do not use it.
Signal level OFF: reserved for future. Do not use it.
Release time: reserved for future. Do not use it.
Audio TX
The Audio TX window defines the analog output parameters.
Audio TX enables the connection of signals from different audio channels to the output.

To open the Audio TX window, double click Audio TX on the RG-1000e panel in the Radio section.
Recommended settings for MOTOTRBO mobile radios are 0 dB for Radio 1 TX output and 7 dB of gain value for
Amplifier
Audio TxH
The Audio Tx H window defines the analog parameters for audio outputs with high output impedance.
Selector signals enables the connection of signals from different audio channels to the output.

To open the Audio Tx H window, double click Audio Tx H on the RG-1000e panel in the Radio section.
For regular Mototrbo\SmartPTT operations keep all boxes unchecked.
Audio encoder TX
The Audio encoder TX windows define the settings of the audio stream using for voice traffic sharing between
multiple SmartPTT radioservers (for Radio 1 and Radio 2 independently).

To open the Audio encoder TX window, double-click Audio encoder TX on the RG-1000e panel in the Radio 1
or Radio 2 section.
Control:
o Disabled (PTT and VOX both boxes are uncheck ed) : The continuous audio processing (streaming).
o PTT: Audio will be processed (streamed) on the condition that Radio 1(2) is transmit mode.
o VOX: reserved for future. Do not use it.
The encoding mode:
o Mu-Law / A-Law 64 k bps: The audio processing by G.711 standard. SmartPTT recommend setting is a-Law
64 kbps.
o 128 k bps: Not used with SmartPTT.
Duration audio package: The total duration of audio data in the generated packet, recommended setting is
20 ms.
Detector of signal level, VOX: reserved for future. Do not use it.
Signal level ON: reserved for future. Do not use it.
Detect time: reserved for future. Do not use it.
Signal level OFF: reserved for future. Do not use it.
Release time: reserved for future. Do not use it.

1.3.3.3 Other
The Other section contains the following parameters:
Audio decoders TX: It serves for operation mode control of the audio decoder of the corresponding IP channel.
Recorder: It serves for operation mode control of the recorder of the corresponding IP channel.
Audio decoder TX
The Audio decoders TX windows define buffer sizes of audio decoders for jitter compensation of received audio
data packets (for each IP Channel independently).
To open the desirable IP Channel Decoder microphone window, double-click Audio decoders TX on the RG-
1000e panel in the Other section, and next double-click required Channel for setting.

In case of big packet jitter in the IP network, it is recommended to change the audio decoder parameters of
working IP channels:
Managing the duration of the buffer: Select Adaptive .
Limit duration of the buffer: Select 3-4 times greater than maximum value of packet jitter in the IP network.
Recorder
The Recorder section combines the control parameters and regulators of audio signals transmitted to output for
communications recorder connection.
Note: Attention! The given settings do not influence on the interaction of RG-1000e GATEWAY and radioserver,
they are necessary only for third-party devices connection to the RG-1000e GATEWAY.
To open the Recorder window, double-click Recorder on the RG-1000e panel.
The Control tab provides a choice of digital signals for audio signal enabling/disabling.

It is recommended to select all check boxes in the Radio 1, the control signals and Radio 2, the control
signals sections of the Control tab.

The Signals tab contains the selector of audio signals incoming to the recorder and variable output amplifier with
control interval from 0 to 9 Db. The selector channels have variable attenuators with control interval from -78,3 to 0
Db.
To forward to Recorder port audio only from Radio Port, select the Receiver 1 and Microphone 1 check boxes
only.
To record audio from Accessory Connector, select the Receiver 2 and Microphone 2 check boxes only.
You may keep signal levels settings with 0 dB of gain value, as it is shown on the picture above.

1.3.3.4 Statistics section
This section provides useful technical information which helps to

perform RG-1000e GETAWAY configuration.
The Statistics section combines statistic reports on the operation

of the following components:
controller,
interfaces for connection of radio station or control terminal,
network interface, and
IP channels.
To start/stop reporting from the RG-1000e GATEWAY, click the
Start or Stop button in the window of corresponding report. The statistic data is updated periodically at 1 second
intervals.
Statistic counters are of 32 bits, if the counter is overflowed, the counter will be reset and it will continue to count.
To reset the counter to "0", click Reset in the report window.
Common
The Common window contains the reports on the loading status of the RG-1000e GATEWAY processors and on
network interface status.
To open the Common window, double-click Common on the RG-1000e panel in the Statistics section.
Click Start to see real-time Common information.
Click Stop to terminate monitoring process.
Radio
The Radio window contains the reports on the interface operation mode, connected IP channels and other data on
operation.
To open the Radio window, double-click the required Radio on the RG-1000e panel in the Statistics section.
Click Start to see real-time information about the selected Radio.

Network
The Network window contains the information on:
the operation of network interface driver,

the operation of network protocols, and
received and transmitted data for the Radio interfaces.
To open the Network window, double-click Network on the RG-1000e panel in the Statistics section.
Click Start to see real-time information about the Network.
IP channel
The IP Channel window contains the report on the operation of data transmission protocol and audio decoder of
the corresponding IP channel.
To open the IP Channel window, double-click the required IP Channel on the RG-1000e panel in the Statistics
section.
Click Start to see real-time information about the IP Channel.
1.3.3.5 Monitor section

The Monitor section combines the windows of input and output
oscillograms of the RG-1000e GATEWAY interface audio signals.
The oscillograms are output in real time at sampling frequency of
8 kHz.
To open the oscillogram window, click the required Audio input

or Audio output on the RG-1000e panel in the Monitor section.

You can see the example of the oscillogram for Audio input 1 below.

1.3.3.6 Info section

The RG-1000e - Info window contains the RG-1000e GATEWAY model description, serial number and numbers of
processor software versions.
To open the RG-1000e - Info window, double-click Info on the RG-1000e panel.

2 MOTOTRBO radio settings

This section describes the radio settings that are directly related to the interaction with a RG-1000e GATEWAY
and does not cover all other radio settings.
Firmware version of the MOTOTRBO radio connected to a RG-1000e GATEWAY can't be older than R02.40.10.
Before connecting the MOTOTRBO radio to the RG-1000e GATEWAY in the MOTOROLA DM mode, it is required
to configure the following radio parameters in MOTOTRBO CPS:
1. Set up the accessory connector modes. Click the Accessories tab in the radio settings and in the Top
section specify the following values:
Select Filtered Squelch in the RX Audio Type field, and
Select Rear PC & Audio in the Cable Type field.
2. In the Top section of the Accessory tab specify the following values for Pin #17:
Select Ext Mic PTT in the Feature column, and

Select Low in the Active Level column.

3. Click the Network tab in the radio settings. In the Radio Network section, select Via USB in the Forward to
PC field.
4. In the Network tab, ensure that the UDP ports values of the Telemetry, ARS, TMS and Location services
match the corresponding values, configured in the gateway (see the Settings tab of the Settings subsection in
the Radio section of the Controller panel). Check the values in the following fields:
the Telemetry UDP Port field in the Radio Network section,
the ARS UDP Port field in the Services section,

the TMS UDP Port field in the Services section, and

the Location Server UDP Port field in the Control Station section.

3 SmartPTT Radioserver settings

The SmartPTT Radioserver can be configured in different ways to work with the RG-1000e GATEWAY. It depends
on the topology of the MOTOTRBO network to which the radioserver is connected.
3.1 Radioserver configuration to interact with the

remote control stations in direct communication mode
or with the use of single repeater (IP Site Connect
network)
Radio network topologies and examples of SmartPTT dispatching systems for this radioserver configuration are
described in details in the "RG-1000e Remote Gateway" user guide. See the following sections in the guide:
"Direct Mode communication between the radio stations (Talkaround) in digital or analog mode", and
"System topology with the use of a single repeater or the IP Site Connect network".
For connection to each of the preconfigured IP channels on the RG-1000e GATEWAY, a separate connection on
the radioserver (remote MOTOTRBO control station) should be created.
To create the connection to the RG-1000e GATEWAY in the Direct Mode communication between the radio
stations or for working with the repeater, configure the following settings in SmartPTT Radioserver Configurator:
1. Right click Control Stations in the setting tree of SmartPTT Radioserver Configurator.
2. Click Add > Remote MOTOTRBO control station.

3. In the window that opens specify the parameters of the connection to the remote control station.
Active: Activates the connection to the remote control station. To disable the remote control station from the
connection list, clear the Active check box.
Name: Remote control station arbitrary name.

Remote gateway IP address: Gateway network IP address. The IP address in this field must match the value
specified in the settings of the gateway IP channel for this remote control station. See in RG-1000e CPS, the
corresponding IP channel window in the Network section.
XCMP port: The gateway port. The XCMP port in this field must match the value specified in the corresponding
field in RG-1000e CPS. See the Port XCMP protocol field in the IP channel window of the Network section.
Local interface: The local interface used for connection to the RG-1000e GATEWAY.
Radio ID: Unique identifier of the remote control station. Radio ID is to be set in the range from 1 to 16776415.
CAI Network: CAI network identifier. To be set in the range from 1 to 126. Use the default value of 12.
CAI Network for Groups: Group CAI network identifier. To be set in the range from 225 to 239. Use the default
value of 225.
Transmit Data Only: If selected, the remote control station is used for data transmit only and is not displayed in
SmartPTT Dispatcher and is not available for voice calls.
Allow Telephone Interconnect: Allows you to enable voice calls to telephone subscribers.
GPS: Enables location service which provides coordinates of the subscribers, whose radios are equipped with a
built-in GPS receiver.
ARS: Enables registration service. When the radio powers up, the radio automatically registers with the server.
Port 4005 is used as default.
TMS: Enables the service for exchanging text messages between dispatchers and radio subscribers. Port 4007 is
used by default.
Telemetry Service: Enables the service responsible for transmitting and processing of telemetry signals between
SmartPTT Dispatcher and subscriber stations. Port 4008 is used by default.
Analog Call Hangtime: Virtual hangtime which is used for uniting analog calls into one. This was done to not
overload the event log with too many records of analog calls. During this hangtime the channel is not reserved,
anyone can start transmitting. The hangtime applies only if the remote control station is configured to operate in
analog mode.
GPS Transmission Mode: Allows you to select the way how to transmit location updates: as a data packet in
multiple bursts or as a single CSBK (Control Signaling Block). This time select Data.
Set local ports: Local ports that can be used for connection to the RG-1000e GATEWAY, if the default ports of
the corresponding services are already in use. By default the system occupies local ports automatically, but you
can define them manually.

4. Add or edit the channels of the remote control station in the Control Station Channels window. These
settings allows remote switching between the control station channels and must match with the radio settings
in the MOTOTRBO CPS.
Name: Channel alias visible to SmartPTT Dispatcher.
Zone: Serial number of a channel group. Information on the maximum possible number of zones and radio station
channels is shown in the following table.
Maximum number of Maximum number of Maximum total number of

Model
zones channels per zone channels
Mobile radio station
50 160 160
with display
Mobile radio station

with seven-segment 2 32 32
display
Channel: Channel sequence number.
: Selected channel will be set at the control station, when you start the radioserver.
Copy: Copies added channels of the remote control station to the clipboard
Paste: Pastes copied channels of the remote control station from the clipboard.
Add: Adds a new channel.
Remove: Deletes the channel from the list.
To edit channel name, zone or channel number, place the cursor on the corresponding field and make changes.

Note: The maximum number of zones and channels of the MOTOTRBO control station depends on the model and
version of the parameter block.
5. In the Control Station Talkgroups window, add or edit the talkgroups, which the dispatcher(s) may use for
making a call via the remote control station.
To add a talkgroup, click Add. To add All Call (is used in profiles), click All Calls. To change the order of groups
in the list, use the Up and Down arrows. The order defined in the window will be used in SmartPTT Dispatcher.
Name: Talkgroup alias displayed by the control station.
ID: Talkgroup unique identifier used during communications. To be set in the range from 1 to 16776415.
Copy: Copies added groups (their names and IDs) to the clipboard.
Paste: Pastes copied groups from the clipboard.
Remove: Deletes the selected talkgroup.
To edit talkgroup name or ID, set the cursor on the corresponding field and make changes.

6. To select audio devices and set up VoIP parameters, click Audio in the setting tree of SmartPTT Radioserver
Configurator. At that, the Audio Settings window will open.
The Active check box activates transmission and receiving of the audio signals for the remote control station.
Codec: Outgoing audio stream compression method. The recommended value is CCITT u-Law.
Format: Sampling frequency of an outgoing audio stream and the RTP packet size. The recommended value is
8000 Hz, 20 ms, 64 (86) k bps.
7. If you need to create more than one connection to the remote control stations, repeat steps 1 to 6 for each
new remote control station.

remote control stations in the Capacity Plus Legacy
mode
Radio network topology and the example of SmartPTT dispatching system for this radioserver configuration are
described in details in the "RG-1000e Remote Gateway" user guide. See the section "Example of system
topology in the Capacity Plus Legacy trunking network".
The parameters of the connection to the remote control stations in the Capacity Plus Legacy mode are configured
in the Capacity Plus Systems section of SmartPTT Radioserver Configurator. This guide does not cover the
common settings of the radio networks configuration. For more information about the Capacity Plus systems
configuration see the "SmartPTT Radioserver Configurator" software help file.

To add connection to the remote control stations in the Capacity Plus Legacy mode, configure the following
settings the TX Stations menu item of SmartPTT Radioserver Configurator:
1. Right click TX Stations, then click Add > Remote MOTOTRBO control station.
2. Specify the parameters of connection to the remote control station as it is described in the previous section.

remote control stations in the NAI Capacity Plus and
NAI Linked Capacity Plus hybrid modes
Radio network topologies and examples of SmartPTT dispatching systems for this radioserver configuration are
described in details in the "RG-1000e Remote Gateway" user guide. See the following sections in the guide:
"Example of system topology in the Capacity Plus trunking network with data transmission via the NAI protocol
(hybrid mode)", and
"Example of system topology in the Linked Capacity Plus trunking network with data transmission via the NAI
protocol (hybrid mode)".
The parameters of the connection to the remote control stations in the NAI Capacity Plus and NAI Linked
Capacity Plus modes are configured in the corresponding sections in SmartPTT Radioserver Configurator. This
guide does not cover the common settings of the radio networks configuration. For more information about the
configuration of the NAI - Capacity Plus and NAI - Linked Capacity Plus systems see the "SmartPTT
Radioserver Configurator" software help file.

To add connection to the remote control stations in the NAI Capacity Plus and NAI Linked Capacity Plus modes,
configure the following settings in the NAI Systems section of SmartPTT Radioserver Configurator:
1. In the NAI - Capacity Plus or NAI - Linked Capacity Plus network general settings, select the Voice
transmission check box and select Control Stations in list (applicable to the SmartPTT PLUS systems). If
you use the SmartPTT Enterprise systems, skip this step.

2. In the Slot menu item of the NAI - Capacity Plus or NAI - Linked Capacity Plus sections, right click
Control Stations, then click Add > Remote MOTOTRBO control station.
3. Specify the parameters of connection to the remote control station as it is described in the previous section.

Appendix I Manual installation of RG-1000e

GATEWAY's driver in Windows 8/8.1/10
Before installing the RG-1000e GATEWAY's driver in Windows 8/8.1/10, you will need to disable the digital
signature verification for the drivers.
Note: The digital signature verification for the drivers is disabled only once (just for one Windows session).
To disable the digital signature verification for the drivers in Windows 8/8.1/10 and then install the RG-1000
GATEWAY's driver manually, perform the following actions:
1. Click Run in the bottom left corner.
2. Click the Power management icon.
3. Holding the Shift key, click Restart. Wait, until a menu with restart options opens.
4. To configure the restart options, preform the following steps:

Click Troubleshoot in the Choose an option section.
Click Advanced options in the Troubleshoot section.

Click Startup Settings in the Advanced options section.
Press F7 to select the Disable driver signature enforcement option for restart. Wait, until PC restarts.
5. After the computer restarts, open Device Manager (Control Panel > System > Device Manager).

6. Find text string ATIS M-300 (M-270),right-click it and click Update Driver Software in the opened menu.
7. Click Browse my computer for driver software in the opened window.

8. Specify the folder where the RG-1000e GATEWAY's driver is located and click Next.
9. If the folder contains correct driver software, the Windows Security notice opens. Click Install this driver
software anyway.

10. When the driver is successfully installed, the corresponding message appears.

CPS RG-1000e User Guide R2.0

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Customer Programming Software RG-1000e

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software

Date Version Remarks

May, 2017 CPS RG-1000e, R1.0 Initial release.

CPS RG-1000e Customer Programming Software

how to install RG-1000e CPS,

CPS RG-1000e Customer Programming Software

1 RG-1000e Customer Programming Software

RG-1000e CPS enables you to perform the following basic features:

1.1 Software installation

1.2 Connecting the RG-1000e GATEWAYs to the

CPS RG-1000e Customer Programming Software

1.3 RG-1000e CPS interface and main features

, and Save or Save as buttons correspondingly.

Download firmware button (available in the Service mode only).

CPS RG-1000e Customer Programming Software

1.3.2 Operation with configuration files

create configuration file with the default settings,

To create a configuration file:

CPS RG-1000e Customer Programming Software

1.3.3 Gateway panel

The RG-1000e panel helps to perform the following RG-1000e GATEWAY

reading / writing configuration files and updating the RG-1000e GATEWAY

1.3.3.1 Network section

CPS RG-1000e Customer Programming Software

The RG-1000e GATEWAYs have the following parameters:

Mode/connection protocol, has the following values

CPS RG-1000e Customer Programming Software

Remote getaway settings. It is not used with SmartPTT Radioserver.

- IP address, the address of remote RG-1000e GETAWAY

CPS RG-1000e Customer Programming Software

To open the Mux window, double-click Mux on the RG-1000e panel.

Radio 1 interface is connected to IP channel 1.

CPS RG-1000e Customer Programming Software

To open the Driver window, double-click Driver on the RG-1000e panel.

CPS RG-1000e Customer Programming Software

1.3.3.2 Radio 1&2 section

The parameter control is performed via the following subsections:

Selection of the interface operation mode.

Disabling / enabling of synchronization of control command transmission over IP channels.

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software

o 1: It is a line balanced\unbalanced input that is connected to the radio station Rx Audio

Rated input signal level without gain is 330 mV (unbalanced mode).

CPS RG-1000e Customer Programming Software

The encoding mode:

Signal level ON: reserved for future. Do not use it.

Detect time: reserved for future. Do not use it.

Signal level OFF: reserved for future. Do not use it.

Release time: reserved for future. Do not use it.

The Audio TX window defines the analog output parameters.

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software

For regular Mototrbo\SmartPTT operations keep all boxes unchecked.

CPS RG-1000e Customer Programming Software

Signal level ON: reserved for future. Do not use it.

Detect time: reserved for future. Do not use it.

Signal level OFF: reserved for future. Do not use it.

Release time: reserved for future. Do not use it.

CPS RG-1000e Customer Programming Software

CPS RG-1000e Customer Programming Software