SJ-20130408113951-009-ZXG10 iBSC (V6.30.103) Troubleshooting

ZXG10 iBSC
Base Station Controller

Troubleshooting
Version: V6.30.103
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright 2013 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
distribution of this document or any portion of this document, in any form by any means, without the prior written
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are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,
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CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Revision No. Revision Date Revision Reason
R1.0 2013-06-05 First Edition
Serial Number: SJ-20130408113951-009
Publishing Date: 2013-06-05(R1.0)
SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Contents
About This Manual ......................................................................................... I
Chapter 1 Overview .................................................................................... 1-1
1.1 Skill Requirements ............................................................................................. 1-1
1.2 Related Documents ............................................................................................ 1-1
1.3 Preparations ...................................................................................................... 1-1
1.4 ZTE Technical Support ....................................................................................... 1-2
Chapter 2 General Troubleshooting ......................................................... 2-1

2.1 Checking Input Power......................................................................................... 2-1
2.2 Checking Power Distribution ............................................................................... 2-1
2.3 Checking Cable Connections .............................................................................. 2-3
2.3.1 Checking Clock Cable Connection............................................................. 2-3
2.3.2 Checking Service Cable Connection.......................................................... 2-4
2.3.3 Checking Connections of Other Cables...................................................... 2-5
2.4 Checking LED Indicators .................................................................................... 2-7
2.5 Checking Alarms ................................................................................................ 2-7
2.5.1 Querying Current Alarms .......................................................................... 2-8
2.5.2 Querying History Alarms ......................................................................... 2-14
2.6 Querying Software Version Information .............................................................. 2-18
2.7 Querying MO Attributes .................................................................................... 2-19
2.8 Resetting a BSC .............................................................................................. 2-20
2.9 Restoring a Backed-Up Data Configuration File.................................................. 2-21
2.10 Querying Logs................................................................................................ 2-21
2.11 Exporting Logs ............................................................................................... 2-22
Figures............................................................................................................. I
Tables ............................................................................................................ III
Glossary .........................................................................................................V

II

About This Manual
Purpose
This manual provides a guide for general ZXG10 iBSC troubleshooting.
Intended Audience
l Maintenance engineers
l Test engineers
What Is in This Manual
Chapter Summary
1, Overview Describes the preparations before troubleshooting

and the contact details of ZTE technical support.
2, General Troubleshooting Describes the general ZXG10 iBSC

troubleshooting.
Related Documentation
The following documentation is related to this manual:
l Personal Health and Safety Information
l System Security Information
l ZXG10 iBSC Base Station Controller Hardware Description
l ZXG10 iBSC Base Station Controller Hardware Installation Guide
l ZXG10 iBSC Base Station Controller Parts Replacement Guide
l ZXG10 iBSC Base Station Controller Alarm Handling Reference
l ZXG10 iBSC Base Station Controller Notification Handling Reference
l ZXG10 iBSC Base Station Controller Product Description
l ZXG10 iBSC Base Station Controller Software Version Management Operation Guide
l Engineering Design Description
Conventions
This manual uses the following typographical conventions:
Typeface Meaning
Note: provides additional information about a certain topic.

II

Chapter 1
Overview
This manual describes how to perform the general troubleshooting when users come
across BSC faults.
The troubleshooting procedures provided in the manual are implemented by OMC
engineers or field engineers.
Table of Contents
Skill Requirements .....................................................................................................1-1
Related Documents....................................................................................................1-1
Preparations...............................................................................................................1-1
ZTE Technical Support ...............................................................................................1-2
1.1 Skill Requirements

The troubleshooting engineers should:
l Receive the troubleshooting training.
l Get the troubleshooting authorization.
l Be aware of operations that may affect the running service and device performance.
1.2 Related Documents

Troubleshooting engineers should read the following documents:
l Personal Health and Safety Information
l System Security Information
Troubleshooting engineers can refer to the following documents:

l ZXG10 iBSC Base Station Controller Hardware Description
l ZXG10 iBSC Base Station Controller Hardware Installation Guide
l ZXG10 iBSC Base Station Controller Parts Replacement Guide
l ZXG10 iBSC Base Station Controller Alarm Handling Reference
l ZXG10 iBSC Base Station Controller Notification Handling Reference
l ZXG10 iBSC Base Station Controller Product Description
l ZXG10 iBSC Base Station Controller Software Version Management Operation Guide
1.3 Preparations
Before troubleshooting operations, make sure the following preparations are done:
1-1

ZXG10 iBSC Troubleshooting
l Prepare the corresponding hardware components notified in the hardware-related

alarms.
l Get the access authorization for the faulty site.
l Prepare the necessary tools and instruments.
1.4 ZTE Technical Support

ZTE offers 7*24 technical support services. Users can get in touch with the ZTE technical
support personnel through the following contacts that are sorted by handling priorities:
1. Contact ZTE local office for technical support.
2. Dial ZTE technical service hotline: +8675526771900
3. Fax to: +8675526770801
4. Send emails to: support@zte.com.cn
5. Log on to the ZTE technical support website: http://support.zte.com.cn
1-2

Chapter 2
General Troubleshooting
This chapter describes the general ZXG10 iBSC troubleshooting.
Table of Contents
Checking Input Power ................................................................................................2-1
Checking Power Distribution.......................................................................................2-1
Checking Cable Connections .....................................................................................2-3
Checking LED Indicators ............................................................................................2-7
Checking Alarms ........................................................................................................2-7
Querying Software Version Information ....................................................................2-18
Querying MO Attributes ............................................................................................2-19
Resetting a BSC.......................................................................................................2-20
Restoring a Backed-Up Data Configuration File........................................................2-21
Querying Logs..........................................................................................................2-21
Exporting Logs .........................................................................................................2-22
2.1 Checking Input Power

Use a multimeter to measure the input terminal voltage for the cabinet power distribution
subrack. Verify that the input voltage meets the requirement of ZXG10 iBSC power supply.
The rated input voltage for ZXG10 iBSC is -48 V DC. The allowed voltage fluctuation range
is from -57 V DC to -40 V DC.
2.2 Checking Power Distribution

Figure 2-1 shows the cabling of power cable and grounding cable for the ZXG10 iBSC.
2-1

Figure 2-1 Cabling
1. Filter II 6. Service subrack (L3) 12. Horizontal cabling trough

2. Filter I 7. Horizontal cabling trough 13. Service subrack (L7)
3. Cabinet ground 8. Service subrack (L4) 14. Horizontal cabling trough
4. Power distribution subrack 9. Horizontal cabling trough 15. Fan subrack (L8)
(L1) 10. Fan subrack (L5) 16. Busbar
5. Fan subrack (L2) 11. Service subrack (L6)
2-2

Chapter 2 General Troubleshooting
2.3 Checking Cable Connections

The ZXG10 iBSC cables include the following categories:
l Clock cables
l Service cables
l Other types of cables
2.3.1 Checking Clock Cable Connection

The ZXG10 iBSC clock cables include the following types:
l System clock cables
l 8 K clock cables
l 2 MBits clock cable
A system clock cable is used to connect CLKG/ICM to UIMU/GUIM/GUIM2/UIMC for clock
signal (8K, 16M, and PP2S) transmission and distribution.
Figure 2-2 shows the BSC clock extraction and distribution for GE platform dual-cabinet
system with an ICM board.
Figure 2-2 Clock Distribution of a Dual-Cabinet System
An 8 K clock cable is used to the connect the line clock to CLKG/ICM, send 8 K clock
reference to clock panel for phase lock processing, and finally implement the system
clock synchronization. The DTB, SDTB/SDTB2 or SPB/SPB2 can extract clock reference
signals for CLKG/ICM.
A 2 MBits clock cable is used to connect the 2 MBits clock to CLKG/ICM, send 2 MBits
clock reference to clock panel for phase lock processing, and finally implement system
clock synchronization.
For the cable connection check, refer to ZXG10 iBSC Base Station Controller Hardware
Installation Guide.
2-3

2.3.2 Checking Service Cable Connection

The ZXG10 iBSC service cables include the following types:
l Control-plane and Ethernet interconnection cables
l User-plane interconnection cables
l Interface STM-1 optical fiber
l Interface Ethernet cables
l Interface E1/T1 cables
The following example describes a GE platform dual-cabinet system. Figure 2-3 shows
the control-plane Ethernet connection. The physical lines indicate the cable connection,
and the dash lines indicate the printed lines connection on the backplane.
Figure 2-3 Dual-Cabinet Control-Plane Ethernet Connection
The dual-cabinet control plane Ethernet interconnection is described as follows:

l Connect the UIMC or GUIM boards in all shelves (except for the control shelf in No.
1 cabinet) to the CHUB board.
l Connect the UIMC board in the control shelf of No. 1 cabinet to CHUB directly through
printed lines on the backplane.
the BSC user-plane connection.
2-4

Figure 2-4 Dual-Cabinet User-Plane Connection
The user planes in the same Gigabit resource shelf are interconnected through the
backplane; User planes in different Gigabit resource shelves are interconnected through
the GLI and PSN boards in the packets switch shelves, that is, through cables that
connect the GUIM boards in the Gigabit resource shelves with the GLI boards.
STM-1 optical fiber is used to connect BSC to BTS/MSC/MGW. Both ends of fiber structure
are LC/PC connector without direction.
Ethernet cable is used for the IP connection of BSC.

l For FE electric port, an Ethernet cable uses CAT5 shielded twisted pairs (STP) cable.
l For GE electric port, an Ethernet cable uses CAT6 unshielded twisted pairs (UTP)
cable.
l For GE optical port, an Ethernet cable uses single mode optical fiber.
The BSC system provides two types of E1 cables: 75 micro coaxial trunk cable and 120
balanced trunk cable. The configuration is flexible according to the requirement.
T1 trunk cable uses two 100 PCM cables. Each PCM cable contains 16 twisted pairs
with 8 paths of E1 signals. End A of the cable is DB68 connector. Make End B connector
on the site according to the cable distribution frame of the office.
For the cable connection check, refer to ZXG10 iBSC Base Station Controller Hardware
Installation Guide.
2.3.3 Checking Connections of Other Cables

ZXG10 iBSC also use the following types of cables:
l Monitoring Cables
l Operation and maintenance Ethernet cables
the BSC monitoring connection.
2-5

Figure 2-5 Dual-Cabinet Monitoring Cable Connection
The PD485 cable and fan monitoring cable are used for 485 connection from the
OMP/OMP2 board to power distribution subrack in the local cabinet. The connection
implements the status monitoring and fan monitoring by the system.
The fan subracks and power distribution subracks in each cabinet are interconnected with
cables to monitor the fans.
In No. 1 cabinet, the OMP/OMP2 board is connected with the PWRD board; In No. 2
cabinet, the PWRD board is connected to the PWRD board in the No. 1 cabinet. Thus,
the PWRD boards in both cabinets can be monitored.
Sensors are connected to the power distribution subrack in No. 1 cabinet to monitor the
peripheral environment.
The operation and maintenance Ethernet cable is used to connect the ZXG10 iBSC to
NetNumen U31.
Figure 2-6 shows the architecture of NetNumen M31 Ethernet cable.
2-6

Figure 2-6 Local Networking
For the cable connection, refer to ZXG10 iBSC Base Station Controller Hardware
Installation Guide.
2.4 Checking LED Indicators

Each board of the ZXG10 iBSC system has running and status indicators. Some boards
have special function and feature indicators. The indicators not only reflects the operating
status of the corresponding boards, but also indicates the status of board connection,
optical connection, nodes, channels, and master/slave operation mode. The board
indicator status provides an important reference for fault analysis and fault location.
For the descriptions of LED status, refer to the Board chapter in ZXG10 iBSC Base Station
Controller Hardware Description.
2.5 Checking Alarms

The alarm system of the network management system gives alarm information in forms
of sound, light and screen output. The alarms involve information about hardware, link,
trunk, CPU and work load. Users can analyze and locate system faults through alarm
information.
2-7

For how to handle alarms and notifications, refer to ZXG10 iBSC Base Station Controller
Alarm Handling Reference and ZXG10 iBSC Base Station Controller Notification Handling
Reference.
2.5.1 Querying Current Alarms

Steps
1. From the main menu of the ZXG10 iBSC network management system, select Alarms
> Query Active Alarms. The Query Active Alarms dialog box is displayed, see
Figure 2-7.
Figure 2-7 Querying Active Alarms - Location Tab
2. Select an NE Type and Product, and then select a network element or a board.
Table 2-1 describes the functions of buttons and option buttons on the Location tab.
The same buttons and option buttons on other tabs have similar functions.
Table 2-1 Descriptions of Buttons and Option Buttons
Button and Option Button Description
All NEs Active alarms of all Network Elements (NEs)

are queried.
The All NEs option button is selected by
default.
2-8

Button and Option Button Description
Specific NEs Active alarms of the selected NEs are queried.
Move the selected nodes (not including

subnodes) in the left box to the right box.
Move the selected nodes (including subnodes)

in the left box to the right box.
Remove the selected nodes from the right box.
Remove all nodes from the right box.
Filter NEs by keywords.
3. Click the Alarm Code tab, see Figure 2-8.
Figure 2-8 Querying Active Alarms - Alarm Code Tab
Table 2-2 describes the functions of buttons, option buttons and check boxes on the
Alarm Code tab.
Table 2-2 Descriptions of Buttons, Option Buttons and Check Boxes
Button, Option Button and Check Box Description
All Codes All alarm codes are queried.

The All Codes option button is selected by
default.
2-9

Button, Option Button and Check Box Description
Specific Codes The selected NEs are queried.
Filter alarm codes by keywords.
Select all nodes in the left box, and then click

to move the selected nodes to the right box.
Exclude the Selected All alarms codes but the selected are queried.
4. Click the Probable Cause tab, see Figure 2-9.
Figure 2-9 Querying Active Alarms - Probable Cause Tab
The ZXG10 iBSC system summarizes the probable causes of all alarms in accordance
with international specifications (such as ITU-T M.3100, ITU-T X.721, ITU-T X.733,
and ITU-T X.736) and organizes them as standard alarm codes on the Probable
Cause tab.
The ZXG10 iBSC system defines an alarm code and a standard code for each alarm.
Generally, a standard code corresponds to several alarms codes. For example, the
standard code 566 (Connection error) corresponds to both 198099803 (Broken link)
and 15010001 (Performance data collection delay).
2-10

If the selected codes in the Alarm Code tab do not have any corresponding
relationship to the selected codes in the Probable Cause tab, the query result is null.
5. Click the Time tab, see Figure 2-10. On this tab, users can select the Raised Time
and the (Un)ACK Time for alarms.
Figure 2-10 Querying Active Alarms - Time Tab
If NEs in the network locates at different time zones, select the following option
buttons as needed (the option buttons are displayed only when the multi-time zones
are supported):
l NE Wall-Time: indicates that the specified time period for alarm query is in
accordance with the time zone of NEs.
l Client Time Zone (GMT+08:00): indicates that the specified time period for alarm
query is in accordance with the time zone of the client side.
6. Click the Others tab, see Figure 2-11.
2-11

Figure 2-11 Querying Active Alarms - Others Tab
7. Set the Alarm Type, Severity, ACK State (or the NE IP of the reporting NE).
8. Click Advanced. The Advanced dialog box is displayed, see Figure 2-12.
2-12

Figure 2-12 Querying Active Alarms - Others Tab - Advanced Tab
l On the Advanced tab, enter keywords for the (Un)ACK User ID, comment, and/or
alarm ID, and select the visibility, correlation, and/or testing status.
Correlated alarms are invisible by default. When correlated alarms are queried,
invisible alarms will also be queried.
l On the Additional Information tab, enter the site ID (office), alarm object type,
alarm object ID, or board type.
9. Set the (Un)ACK User ID, Comment and Alarm ID. Select the Visible or Invisible
check box.
10. Click OK.

11. On the Query Active Alarms dialog box, click OK. The query result is displayed in
the right pane, see Figure 2-13.
2-13

Figure 2-13 Query Result
End of Steps
Follow-Up Action
Users can export and print the query result, reset and save querying conditions, and
synchronize the queried alarms.
Users can also query active alarms through the following two methods:
1. On the left pane of Fault Management view, click Management. Then select Alarm
Query > Active Alarms > All Active Alarms/Unacknowledged Active Alarms. The
query result is displayed in the right pane.
2. On the left pane of Fault Management view, click NE Tree. Right-click an NE node,
and select Active Alarms/Unacknowledged Active Alarms/Active Alarms Within
One Hour/Active Alarms Within One Day. The query result is displayed in the right
pane.
On the toolbar of the result pane, click to save the querying conditions as condition
template.
On the toolbar of the result pane, click to reset the querying conditions.
On the toolbar of the result pane, click to view the history alarms. If an active alarm is
removed, it will become a history alarm.
2.5.2 Querying History Alarms

Steps
1. From the main menu of the ZXG10 iBSC network management system, select Alarms
> Query History Alarms. The Query History Alarms dialog box is displayed, see
Figure 2-14.
2-14

Figure 2-14 Querying History Alarms - Location Tab
The Match By Additional NE check box in the Location tab has the following
functions:
l If the check box is not selected, NE and Location are configured as query
conditions. The check box is not selected by default.
l If the check box is selected, Additional NE and Additional Location are
configured as query conditions.
2. Set the query conditions in the following tabs: Location, Alarm Code, Probable
Cause, Time and Others.
In the Time tab, users can set the last time for alarms. The unit can be day, hour or
minute.
3. In the Others tab, click the Advanced button. The Advanced dialog box is displayed,
see Figure 2-15.
2-15

Figure 2-15 Querying History Alarms - Others Tab - Advanced Tab
Users can set the query conditions as needed.

l On the Advanced tab, set the clear type, (Un)ACK user ID, clear user ID, remark,
comment, alarm ID, correlation, and/or testing status.
Correlated alarms are invisible by default. When correlated alarms are queried,
invisible alarms will also be queried.
l On the Additional Information tab, set the site ID (Office), alarm object type,
alarm object ID, or board type.
4. (Optional) To display other alarm clearing types, click More to view more clear types.
The Extended Clear Type dialog box is displayed, see Figure 2-16. Click OK to go
to the Advanced dialog box.
2-16

Figure 2-16 Extended Clear Types
5. Click OK.
6. On the Query History Alarms dialog box, click OK. The query result is displayed in
the right pane, see Figure 2-17.
Figure 2-17 Query Result
End of Steps
Follow-Up Action
Users can export and print the query result, reset and save querying conditions, refresh
history alarms, and count all alarms.
2-17

Users can also query history alarms through the following two methods:
1. On the left pane of Fault Management view, click Management. Then select Alarm
Query > History Alarms > History Alarms Within One Day/History Alarms Within
Three Days. The query result is displayed in the right pane.
2. On the left pane of Fault Management view, click NE Tree. Right-click an NE node,
and select History Alarms Within One Day/History Alarms Within Three Days/All
the History Alarms. The query result is displayed in the right pane.
2.6 Querying Software Version Information

Steps
1. On the Software Version Management window, expand a subnetwork node.
Double-click a software version node on the resource tree. The imported version
packages of the controller type is displayed, see Figure 2-18.
Figure 2-18 Imported Software Version Package Information
2. Right-click a version package, and select Configuration Resource Tree >

Subnetwork > ME > NE Software Version Management > All table query of xx
version. The version information will be displayed.
End of Steps
2-18

2.7 Querying MO Attributes

Steps
1. On the Configuration Management window, click an element under a subnetwork
node on the resource tree. The MO management tree is displayed in the down-left
pane, see Figure 2-19.
Figure 2-19 MO Management Tree
2. Expand the management tree. Double-click an MO node. The corresponding

attributes of the MO is displayed, see Figure 2-20.
2-19

Figure 2-20 MO Attributes - PLMN Group
End of Steps
2.8 Resetting a BSC

Context
Note:
If a BSC is reset, all the services on it will be interrupted.
Steps
1. On the toolbar of the Status Management window, click System Reboot, see Figure
2-21.
Figure 2-21 System Reboot Button
2. Input a verification code. After the resetting, the operation result will be displayed.
3. Click OK.
End of Steps
2-20

2.9 Restoring a Backed-Up Data Configuration File

Steps
1. From the main menu of the Configuration Management window, select
Configuration Management > Data Restoration. The Data Restoration dialog box
is displayed, see Figure 2-22.
Figure 2-22 Data Restoration Dialog Box
2. In the Data Restoration dialog box, select a data configuration file to be restored from
the local or server.
3. Click Restore.
End of Steps
2.10 Querying Logs

Steps
1. From the main menu of the ZXG10 iBSC network management system, select
Security > Log Management. The Log Management window is displayed, see
Figure 2-23.
2-21

Figure 2-23 Log Management Window
1. Menu bar 3. Security domain 5. Log management

2. Toolbar resource tree toolbar
4. Log management tree 6. Log data pane
2. Click a server node in the Security Domain tree. The log type nodes are displayed
under the Log Management tree.
3. Double-click a log type node in the log management tree. The log information of the
server is displayed in the right pane.
End of Steps
2.11 Exporting Logs

Context
System log information can be exported as the file formats of
.xml.txt.Txt.htm.pdf.xls.xlsx or .csv and saved locally.
Steps
1. On the main menu in the network management system of ZXG10 iBSC, select
Security > Log Management, Log Management tab are displayed.
2. Double-click the log node on the left log management navigation tree in the tab. All
the log information are displayed in the right view.
3. Log tool bar provides two kinds of exporting log methods.
l Click export all the log records button on the log management tool bar to
export query results by current query conditions to the specified file.
2-22

l Click export the log records displayed on the current page button on the
log management tool bar to export all the logs on the current page to the specified
file.
End of Steps
2-23

This page intentionally left blank.
2-24

Figures
Figure 2-1 Cabling .................................................................................................... 2-2
Figure 2-2 Clock Distribution of a Dual-Cabinet System ............................................ 2-3
Figure 2-3 Dual-Cabinet Control-Plane Ethernet Connection .................................... 2-4
Figure 2-4 Dual-Cabinet User-Plane Connection ...................................................... 2-5
Figure 2-5 Dual-Cabinet Monitoring Cable Connection.............................................. 2-6
Figure 2-6 Local Networking ..................................................................................... 2-7
Figure 2-7 Querying Active Alarms - Location Tab..................................................... 2-8
Figure 2-8 Querying Active Alarms - Alarm Code Tab ............................................... 2-9
Figure 2-9 Querying Active Alarms - Probable Cause Tab....................................... 2-10
Figure 2-10 Querying Active Alarms - Time Tab ...................................................... 2-11
Figure 2-11 Querying Active Alarms - Others Tab.................................................... 2-12
Figure 2-12 Querying Active Alarms - Others Tab - Advanced Tab .......................... 2-13
Figure 2-13 Query Result........................................................................................ 2-14
Figure 2-14 Querying History Alarms - Location Tab ............................................... 2-15
Figure 2-15 Querying History Alarms - Others Tab - Advanced Tab......................... 2-16
Figure 2-16 Extended Clear Types.......................................................................... 2-17
Figure 2-17 Query Result........................................................................................ 2-17
Figure 2-18 Imported Software Version Package Information.................................. 2-18
Figure 2-19 MO Management Tree ......................................................................... 2-19
Figure 2-20 MO Attributes - PLMN Group ............................................................... 2-20
Figure 2-21 System Reboot Button ......................................................................... 2-20
Figure 2-22 Data Restoration Dialog Box ................................................................ 2-21
Figure 2-23 Log Management Window ................................................................... 2-22

Figures
II

Tables
Table 2-1 Descriptions of Buttons and Option Buttons............................................... 2-8
Table 2-2 Descriptions of Buttons, Option Buttons and Check Boxes ........................ 2-9
III

Tables
IV

Glossary
BSC
- Base Station Controller
BTS
- Base Transceiver Station
CHUB
- Control plane HUB
CLKG
- Clock Generator
CPU
- Central Processing Unit
DC
- Direct Current
DTB
- Digital Trunk Board
GE
- Gigabit Ethernet
GLI
- Gigabit Line Interface
GUIM
- Gigabit Universal Interface Module
GUIM2
- GE Universal Interface Module 2
ICM
- Integrated Clock Module
IP
- Internet Protocol
MGW
- Media Gateway
MO
- Managed Object
MSC
- Mobile Switching Center
OMC
- Operation & Maintenance Center

OMP
- Operation Main Processor
PCM
- Pulse Code Modulation
PP2S
- Pulse Per 2 Seconds
PSN
- Packet Switched Network
PWRD
- Power Distributor
SDTB
SDTB2
- Sonet Digital Trunk Board 2
SPB
- Signaling Processing Board
STP
- Shielded Twisted Pair
UIMC
- Universal Interface Module for Control plane (BCTC or BPSN)
UIMU
- Universal Interface Module for User Plane
UTP
- Unshielded Twisted Pair
VI

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ZXG10 iBSC

Base Station Controller

Revision No. Revision Date Revision Reason

R1.0 2013-06-05 First Edition

Serial Number: SJ-20130408113951-009

Publishing Date: 2013-06-05(R1.0)

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Chapter 2 General Troubleshooting ......................................................... 2-1

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

What Is in This Manual

1, Overview Describes the preparations before troubleshooting

2, General Troubleshooting Describes the general ZXG10 iBSC

Note: provides additional information about a certain topic.

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

1.1 Skill Requirements

1.2 Related Documents

Troubleshooting engineers can refer to the following documents:

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

l Prepare the corresponding hardware components notified in the hardware-related

1.4 ZTE Technical Support

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

2.1 Checking Input Power

2.2 Checking Power Distribution

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Figure 2-1 Cabling

1. Filter II 6. Service subrack (L3) 12. Horizontal cabling trough

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

2.3 Checking Cable Connections

2.3.1 Checking Clock Cable Connection

Figure 2-2 Clock Distribution of a Dual-Cabinet System

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

2.3.2 Checking Service Cable Connection

Figure 2-3 Dual-Cabinet Control-Plane Ethernet Connection

The dual-cabinet control plane Ethernet interconnection is described as follows:

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Figure 2-4 Dual-Cabinet User-Plane Connection

Ethernet cable is used for the IP connection of BSC.

2.3.3 Checking Connections of Other Cables

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Figure 2-5 Dual-Cabinet Monitoring Cable Connection

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Figure 2-6 Local Networking

2.4 Checking LED Indicators

2.5 Checking Alarms

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

2.5.1 Querying Current Alarms

Figure 2-7 Querying Active Alarms - Location Tab

Button and Option Button Description

All NEs Active alarms of all Network Elements (NEs)

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential

Button and Option Button Description

Specific NEs Active alarms of the selected NEs are queried.

Move the selected nodes (not including

Move the selected nodes (including subnodes)

Remove the selected nodes from the right box.

Remove all nodes from the right box.

Filter NEs by keywords.

3. Click the Alarm Code tab, see Figure 2-8.

Figure 2-8 Querying Active Alarms - Alarm Code Tab

Button, Option Button and Check Box Description

All Codes All alarm codes are queried.

SJ-20130408113951-009|2013-06-05(R1.0) ZTE Proprietary and Confidential