<Appendix 3>

HiTutor Emergency Contact Information

Email Contact Group

teaching@hitutor.com.tw
(All mails will be forwarded to the following recipients.) (
)

For queries regarding Online Course/Material

Online courses
Developers/ Trainers Contact Information Course List
skype:hitutor-service-21
Sylvia Practical English / Grammar / Pronunciation
email: sylvia@hitutor.com.tw
skype: hitute-718
Enid Multiple languages
email: enid@hitutor.com.tw
skype: hitutoraa60003
Beverly Mandarin Course
email: beverly@esldewey.com.tw
Quick Reminder
* If you find that the text is too small for you to read, you may change the text size by holding down the
Control or Command key and turning the wheel. Ctrl

* Teachers may pay close attention to the assigned hours for each course.

* When there is a technical difficulty in class, please stop the class and report it to the CS for timely help.

For queries regarding System operation / Time Slots / Leave of Absence

//
Recruiter skype: hitutoraa60058
Shelly
email: shellyhsieh@hitutor.com.tw
Training skype: hitute-721
Tammy
email: tammy@hitutor.com.tw
Management skype: hitute-717
Beatrice
email: beatrice@hitutor.com.tw
Our Line ID: hitutor-tw ( office hour: 09:00 a.m.~18:00 p.m. GMT+8)
Line: hitutor-tw ( 09:00 a.m.~18:00 p.m. GMT+8)
For queries regarding students
(such as students dont show up to class or technical difficulties)
()
hitutor@hitutor.com.tw
skype: hitutor-cs & hiabc-ph
email: hitutor@hitutor.com.tw
Line: hitutor

For emergency cancellations, please follow below procedures.

If your Internet connection is still working,

Contact HiTutor Online Service (Main)

(skype: hitutor-cs & hiabc-ph).

() (skype: hitutor-cs & hiabc-ph)

Then, email the Contact Group. (teaching@hitutor.com.tw)

(teaching@hitutor.com.tw)

If your Internet connection is malfunctioning,

Contact the Taiwan Office by Phone.

HiTutor

Then, email the Contact Group or send text message to

Taiwan Office Cell Phone.

(teaching@hitutor.com.tw)
(0982-825-688 +886-982-825-688)
 Dial our land line in Taiwan Office :

Taiwan Office Land Line (04)3704-2882

+886-4-3704-2882

Taiwan Office Cell Phone 0982-825-688

+886-982-825-688

China Office Land Line

020-28312686

Text messages to the following number .

Taiwan Office Cell Phone 0982-825-688

+886-982-825-688

*Please print out this document and have a hardcopy handy for reference.
*