Sei sulla pagina 1di 7


3.1 Introduction

In this chapter, will clearly explain the process used to collect information and data for
the purpose of making this project. The methodology may include PDCA, interviews,
surveys and other research techniques.

3.2 Plan-Do-Check-Act (PDCA)

According (Ivy Wigmore April 2015) PDCA (plan-do-check-act, sometimes seen as plan-
do-check-adjust) is a repetitive four-stage model for continuous improvement in business

process management. he model is implemented to improve the quality and effectiveness
of processes within product lifecycle management, project management, human resource
management , supply chain management and many other areas of business.


Identifying and analyzing the problem.


Developing and testing a potential solution.


Measuring how effective the test solution was, and analyzing whether it could be
improved in any way.


Implementing the improved solution fully.

3.3 5W1H

5W1H (who, what, where, when, why, how) is a method of asking questions about a
process or a problem taken up for improvement. According (David Baldwin, June 1st
2014) One of the most universally used tools for information gathering,
analysis, organization and presentation is the 5W1H framework.
This method is used across a range of professions, from process analysts to
quality engineers to journalists, to understand and explain virtually any problem or
issue. The same method can be used to organize the writing of reports, articles,
white papers, and even whole books.

3.4 Survey

The essence of survey method can be explained as questioning individuals on a topic or

topics and then describing their responses (Jackson, 2011, p.17). In this project survey
method of primary data collection is used part, location source, tier supplier, where part
is used and others. Survey method can be broadly divided into three categories:

1. Mail survey
2. Telephone survey
3. Personal interview.

Example survey form

3.5 Using Microsoft Excel VBA

VBA (Visual Basic for Applications) is the programming language of Excel and other
Office programs. According (John Walkenbach,2007) the advantage using VBA are
Excel always executes the task in exactly the same way. Excel performs the task much
faster than you can do it manually. If youre a good macro programmer, Excel always
performs the task without errors. If you set things up properly, someone who doesnt
know anything about Excel can perform the task by running the macro.

3.6 Gant chart