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PROFESSIONAL SUMMARY
Telecommunications Specialist offering 5+ years of experience in the military and private sector. Possess a
comprehensive background in leadership, inventory management, and customer service. Managed a team of 2
conducting installation, operation, and maintenance of signal support radio systems valued at $14K+ in a fast-paced,
dynamic work environment. Proven ability to develop and maintain positive working relationships with all levels of
staff and client and to remain diplomatic and maintain strict confidentiality and discretion when dealing with sensitive
matters. Passionate about providing dependable service, innovative solutions, and assisting an organization meet and
exceed goals. Career is supported by 4 years of successful contribution in the United States Marine Corps.
PROFESSIONAL EXPERIENCE
2017- present
Part time student at Community College of Baltimore College
Majoring in Air Traffic Controlling
2017 - Present
Manager at Fossil Group Inc.
Manages a team of sales associated no larger than 15. Continued to maintain gear accountability, scheduling, and
effective customer service.
Interacts with each guest to create a memorable experience.
Continues to develop guest into regulars based on their experience.
Coaches sales associates to enhance their knowledge on how to work with guest.
Delivers instructions with no confusion.
Maintains a clean area for guest and coworkers.
Maintains inventory without any stolen product.
Remains vigilant from potential shop lifters
2014 2016
Full time student at Howard Community college- Columbia, MD
Obtaining associates degree in Athletic Training
EDUCATION / CERTIFICATIONS
United States Marine Corps, Field Radio Operator School, Twentynine Palms, CA, 2010
Centennial High School, High School Diploma, Ellicott City, MD, 2009
Received an Associated of Science in Athletic training from Howard Community College l0901 Little Patuxent
Pkwy, Columbia, MD, 2016
SELECT AWARDS
Reference
Joe Coenen - F18 pilot/ pilot for Delta
(843) 263 2588
joesphrcoenen@gmail.com