TeamAMA KotaReichert

Interview32 PhysicalTherapist,Oncology
9/20/17 StanfordUniversityMedical
ConductedbyBrian

Why we Heworkswithoncologypatientsandthereforeinteractswithanumberofdifferent
interviewedthis specialists,andcananswerfromtheir perspectivesaswell.
person:
Wereally Whatareothertimeconsumingaspects ofamedicalprofessionalsjob,andhowoftenis
wantedto resourcesupplyortrackinganissue?DootherdepartmentsinteractwiththeSPD?
understand this:
Welearnedthis Themosttimeconsuming partsofthejobaredocumentationandcoordinationofcare.
aboutthe Schedulingisoftennotcoordinatedwhenyouhaveapatientwhoneedstoseemultiple
problemspace: specialists.Fartoomuchtimeisspentchartingandreadingcharts.
Wewere Hospitalsoften donthaveamasterschedulingsystemtobookappointmentsforpatients
surprised by: andtrackthemthroughoutthehospital.Evensimplethingslikehousekeepingisnot
scheduledaroundimportantappointments.
Otherinteresting Coordination ofcarecouldhaveacomplementarysolutiontothechartingissue.Idliketo
outcomes or understandifthisisanissueelsewhereandiftherecouldbeasinglesolutiontotackle
learning(how bothissues.AccordingtoKota,theSPDandresourcesupplyissuesaresmallrelativeto
thisinterview theamountoftimewastedtrackingdownpatients,reschedulingappointments,etc.
mightchange
yournext
interview)