TRILOK SINGH SAINI

(B.tech Electronics)
Wakad, Pune, Maharashtra 411033.
9860193057
trilok12589@gmail.com

INTRODUCTION
A technocrat with over 3 years of experience in Network and Security Operations & Maintenance,
Quality Assurance and Technical Support aspiring to pave my path in the field of information security
and risk management.

SUMMARY OF SKILLS
A highly accomplished, dedicated and disciplined network and security professional seeking to
contribute and grow with a dynamic, progressive and innovative organization. Professional with fair
understanding of ISMS, standards with interpretation of audit gaps to technology solutions that makes a
rare combination of both process and technology skills. Recognized as a team player and performer,
consistently completing assignments on schedule. Troubleshooter able to effectively and efficiently
resolve issues and meets the achieved challenges goals and objectives. Direct and decisive leader with a
"hands-on" management style. Result-oriented individual with an exemplary track of success in
regulatory compliance, quality control, customer service provisioning and operations installation, and
maintenance.

CAREER OBJECTIVE
Seeking a position to utilize my skills and abilities with the organization that offers professional growth
in the field of Information security and risk management while being resourceful, innovative and
flexible.

CERTIFICATIONS
Cisco Certification in CCNA (Cisco Id CSCO12360670)
Diploma in network security
HCl Certified network associate
Pursuing CISA certification

ACADEMIC QUALIFICATION
Bachelor of Technology, 2013: Bharati Vidyapeeth Deemed Uni College of Engg, Pune; 1st class
Intermediate, 2008: Jubilee college (Jharkhand board), Bhurkunda; 1st class
Matriculation, 2005: DAV Public School (CBSE); 1st class
WORK EXPERIENCE
1. Current Organization: Wipro Technologies <From May 2016 till date>
Designation: SE
Job Description:
Member of the team that faces audits and ensures closures accountable to technological issues.
Tracking audit observation closures in a timely fashion by implementing the recommendations.
Generating monthly audit reports for Management.
Responsible for monitoring and analyzing security device access to users.
Managing and maintaining Network and Security devices such as Firewalls, Load balancer,
switches and routers.
Managing and maintaining network security including policy configuration and modifications.
Working knowledge of Firewall like Palo Alto, ASA firewall and panorama devices
Configuring, troubleshooting and maintaining network load balancers like F5 and A10
Professional Level understanding of Network Design and Layered Architecture.
Protocols, Routing concepts, VLSM, NAT, PAT, VLAN, IP addressing & Subnetting
Troubleshooting and configuring Cisco VOIP devices and wireless controller
Cisco Routers: 1800, 26XX, 28XX, 36XX, 38XX and 7200 Series.
Cisco Switches (2950, 2960, 3550, 3900, 4500 and 6500) & other Manageable Switches

2. Organization Name: Persistent System Limited. (www.persistent.com)

Duration: 9th June 2014 to 20th May 2016.
Designation: NOC Engineer

Roles and Responsibilities:

Operations based on incident management, providing improved uptime for all corporate servers and
infrastructural network links.
Closures of audit gaps related to Servers and network devices e.g. hardening, patching, upgrades etc.
Handling faults on Network and Servers and coordinating with respective teams for resolution and
escalations, if required.
Interact with clients, end users, technical teams and vendors to resolve network related issues.
Work on ticketing system (BMC Remedy) including escalation and reporting as per the policies.
Monitoring and troubleshooting of LAN/ WAN.
Monitoring and maintenance of Network Infrastructure/ Company's architecture including Microsoft
Exchange, Telecom and Server infrastructures, Corporate Production Servers, Cisco WebEx Meeting
Server, SharePoint & SQL Server.
Consoled Servers Monitoring and Configurations on System Centre Operation Manager [SCOM].
Monitoring and analyzing of Network and Server Fault & Availability Management using Solar
winds ORION Network Performance Monitor
Monitoring and analyzing of real time Network & bandwidth utilization for MPLS, Internet links
using Solar winds ORION Manage Engines Net Flow Analyzer Professional Plus tool.
Ensure Service Level Agreements (SLA's) are set and that they are being managed & met to help
maintain the firm's healthy client/service relationships.
Change Management and problem management
Application Used: Solar winds Orion, MRTG, SCOM, Putty & BMC Remedy, Bluecoat reporter

3. Organization: GTL Limited. (www.gtllimited.com)

Duration: JAN 3 2014 - JUNE 7 2014.
Designation: NOC Engineer.
Department: NOC (Network Operation Center).
Project: GIL-AIRCEL & GIL Own, UNINOR, TCL, BSNL, RCOM, Bharti Airtel
Project Type: O&M (Operation & Maintenance).

Roles and Responsibilities:

Handling Service Assurance for Enterprise Fixed Line Services

Handling Service Assurance for Customers Handling Bharti Enterprise customer link down, latency,
packet drop issue
Ensure Service Level Agreements (SLA's) are set and that they are being managed & met to help
maintain the firm's healthy client/service relationships
Sharing RFO's / RCA's with customer as per process
Faults resolution, closer in committed TAT on monthly basis.
Repeat Fault Analysis by identify issue trends.
Planned activity communication and coordination.
Periodic review with Enterprise Customers.

Application Used: HP SM-9 (Service manager),Remedy, HUAWEI- I Manager M2000, Nokia

Siemens, Network-Citrix, ZTE- Net Numen, Ericsson Citrix, O&M.

STRENGTHS
Self-motivated and quick learner of new concepts and Technologies.
Flexible and versatile to adapt to any new environment and work on any project.
Self-Confident, hardworking, and positive minded.

PERSONAL INFORMATION:
Date of Birth: 12th may 1989.
Marital Status: Single
Languages known: English, Hindi and Punjabi
Hobbies: Study, Net surfing, Chess, Dancing, gaming, travelling.

DECLARATION
I hereby declare that all the information provided above is true to the best of my knowledge.
Place: Pune Trilok Singh Saini.