Charlee Henry

Email: henryc01@hotmail.com Mobile: 0406 519 715 Address: 7 Menna Brace, Greenfields, 6210

Experienced people person seeking work opportunities

Young and enthusiastic individual with demonstrated experience working in casual face-to-face roles. Strong
interpersonal skills ensuring the ability to work in a highly diverse environment in which respectful and effective
communication skills are used. Proven strengths in mathematical approaches, problem solving and being punctual,
ensuring the ability to transition from casual to full-time customer service roles.
KEY SKILLS

Customer service (phone Cash management Honest

and face-to-face) Hard-Working Computer Literate
Problem solving Quick Learner Determined

EDUCATION
John Tonkin College
Year 11 (currently)
2017

Academic Achievements:

2015: Passed my NAPLAN, preventing me from doing OLNA in year 10

PERSONAL ATTRIBUTES

Reliable: Commended reliability demonstrated by completion of all rostered shifts as well as availability for
non-preferred shifts to assist during peak seasons.

Enthusiastic: Always prepared for any work load thrown at me, whether its hard or not, it will be
approached with the utmost positivity and determination to get it done.

Adaptable: High levels of flexibility environmentally wise and interpersonally wise as well.

PROFESSIONAL WORK EXPERIENCE

NRL WA: 2016-2017 - CURRENT

REFFERRING

This casual position has allowed me to practice time efficiency and cooperating with multiple different behaviours
such as frustration and uneasiness.

Achievements and Contributions

Customer Service: Provided customer service at registers, lay-by counter and on retail floor. Responded to all
customer enquiries, providing support and guidance as required.
Problem Solving: Applied a logical approach to problem solving to minimise conflict and create positive
outcomes. Commended for helping others understand reasons behind why something has occurred on the field.
Collaborative Team Member: This year I worked with several other refs to help in big games such as the Semi-
Finals and Preliminaries for Junior Rugby League as a level one.
VOLUNTEER ENGAGEMENTS AND ACHIEVEMENTS

2016: Participated in several sausage sizzles to fundraise for my Rugby League club (Mandurah Storms)
2017: Awarded most outstanding junior referee of the year

REFEREES

Christina Davies
Coles night fill
0450475693

Charlee Henry | Email: henryc01@hotmail.com | Mobile: 0406 519 715