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• St. Louis Fed Implements Risks Fight PMO Fraud the Link? • Calendar/Events
Fuel Surcharges
SUMMER 2004
U.S. Treasury Unveils Redesigned $50 Bill • microprinting—This special feature appears in three areas on the
face of the note.
which glow yellow when held under an ultraviolet light, are visible
from both sides of the note.
• color-shifting ink—The number “50,” which is located in
the lower-right corner on the face of the bill, changes from
copper to green.
Feditorial
Expecting the Best—Preparing for
the Worst
By Julie Stackhouse, senior vice president, Banking Supervision and Regulation
I
t’s your worst nightmare. An unexpected however, they do not ensure that a damaged facility
can support continued business operations. To ensure
disaster occurs, threatening the lives of that your bank can function properly:
your bank’s employees and customers and • maintain up-to-date insurance for recently pur-
your community’s vitality. Catastrophic chased equipment;
• back up data regularly, and store it off-site;
events such as earthquakes, tornadoes, floods, • consider alternative power sources;
fires and those that occurred Sept. 11, 2001, • have your building evaluated by a professional
engineer to ensure it will be safe and structurally
pose substantial risks to financial institutions. sound during disasters; and
• establish strategic partnerships with other busi-
No matter how severe the disaster, there are many nesses that can provide assistance—such as backup
preparations your bank can make to reduce your risks. facilities, equipment and supplies—during an
A good first step is to prepare your employees and emergency.
their families to survive the immediate effects of a Finally, don’t forget about contingency liquidity
disaster—both at work and at home. At a minimum, planning. Your bank’s traditional funding sources may
your plan should include the following components: not be readily available during a disaster. The Federal
• access to emergency supplies—inside and outside Reserve discount window can provide credit to eligi-
of your facility, ble institutions that experience temporary funding
• evacuation procedures and needs, and we encourage you to file a Board of Direc-
• methods of communicating with your employees. tors resolution and to pledge contingency collateral.
Remember, cellular networks often interface with No business can be completely prepared for every
landline networks. This means that many telephones contingency; however, the tips I’ve outlined here can
will not work during a regional disaster. Establish an help you build a solid plan. For more information
off-site meeting location where key employees can on making discount window credit a part of your
gather; then, conduct drills periodically. contingency planning, contact Frank Bufe, discount
Contingency preparedness also involves protecting window manager, at 1-866-666-8316, or visit the
your bank’s physical assets. Building codes are discount window website at
intended to keep buildings standing during a disaster; www.frbdiscountwindow.org.
substantially. The Fed expects for each consolidated item and review these surcharges
significant increases in trans- shipped via the Check Relay within 120 days. If you have
www.stlouisfed.org
C
ustomers continue to increase their use of remote electronic
access to conduct financial transactions with their banks. ing agency will notify the furnisher of the information that the information
While this method is convenient, it also increases the risk of has been blocked. This affects financial institutions because they must
have reasonable procedures in place that prevent the resending of the pre-
doing business with unauthorized or incorrectly identified parties.
viously blocked information. Additionally, the institution may not sell or
Last year, the Federal Trade Commission received more than place the related debt into collection.
500,000 consumer-fraud and identity-
theft complaints—up from 400,000 Mortgage Lenders and
in 2002—with losses of more than Credit Scores
$400 million. Approximately half of The FACT Act also includes new rules for
all identity-theft complaints in mortgage lenders that disclose credit scores.
Eighth District states included credit Any lender that uses a consumer credit score
card and bank fraud. to arrange a residential mortgage loan must
The Fair and Accurate Credit provide the consumer a:
• copy of the credit score information
Transactions Act (the FACT Act) is a
obtained from a consumer reporting
comprehensive statute that, in part, agency or developed and used by
enhances a consumer’s ability to com- the lender,
bat identity theft. It also increases the • copy of the key factors that affected
accuracy of consumer reports. Here is a brief the consumer’s credit score and
summary of what your bank needs to know about certain • new notice to the applicant—
provisions of the FACT Act. explaining the credit score in
general terms.
Fraud Alerts
The FACT Act contains a new provision permit-
Creating Guidelines
ting a consumer to place a “fraud alert” on a con-
and Plans
sumer credit report. If a financial institution Finally, the FACT Act directs the
obtains a consumer report that contains a fraud federal banking agencies, the NCUA
alert, the institution cannot: and the FTC to adopt identity-theft guide-
• extend new credit—other than an open-end credit plan, lines for a creditor’s account holders and/or customers. These new guide-
• issue an additional card in the consumer’s name or lines are in addition to those adopted in 2001 by federal banking agencies
• increase any credit limit without taking additional steps to identify the for Safeguarding Customer Information.
person making the request. The Guidelines for Safeguarding Customer Information Act required
If consumers who request a fraud alert provide a contact telephone num- institutions to:
ber for verifying their identities, financial institutions must either use the con- • establish an information-security program to identify and assess the
tact number provided or take other reasonable steps to verify a consumer’s risks that may threaten customer information, and
identity. As part of this process, the financial institution must confirm that • develop a written plan that contains policies and procedures to man-
the request for new or additional credit is not the result of identity theft. age and control these risks.
In addition to implementing and testing the plan, institutions also must
Encountering an Identify Thief adjust the plan periodically to account for changes in technology, sensitivity
of customer information and internal or external threats to information
The FACT Act imposes new obligations on a financial institution that
security.
enters into a transaction with an alleged identity thief. Within 30 days of Because of significant increases in the new crime of identity theft, part
3
an identify-theft victim’s request, the institution must provide copies of of your bank’s information-security plan must include an effective authenti-
www.stlouisfed.org
records that document the transaction, regardless of whether those records cation program that verifies new customers and authenticates existing
are maintained by the institution or another business entity on the institu- customers. All financial institutions will be required to establish policies
tion’s behalf. and procedures for implementing the FACT Act guidelines while also
Before disclosing these records, the institution may require that ensuring the security and confidentiality of customer records.
RegionalRoundup
Fed Ceases Print Subscriptions St. Louis Fed Releases Its 2003 Eighth District Leads Conversion
for Data Publications Annual Report to Actual Availability
Beginning in January 2005, Mone- The Eighth District’s decision to The St. Louis Fed recently led the
tary Trends, National Economic Trends consolidate cash and check business conversion to Actual Availability—
and International Economic Trends has dramatically changed the roles new accounting practices for cross-
will be available only in electronic the branch offices will play and the district check deposits. Actual
form via our web site. Printed value they will add to their com- Availability gives banks that deposit
copies of these publications will munities. The Bank’s 2003 annual checks with a non-local Fed office
continue to be mailed to all current report, Branching Out, examines immediate credit for their deposits.
print subscribers through the last how these decisions triggered the The goal of this new service is to
issue of 2004. All subscribers may District to recommit itself to our decrease reconcilement issues and
take advantage of the Research branch communities by increasing help financial institutions reduce
Division’s e-mail notification sys- intellectual resources and endeavors. incorrect entries. Additionally,
tem, which is a timely and flexible This year’s annual report recently Actual Availability aligns the Fed’s
method for receiving updates to was mailed to District financial accounting practices with those of
these publications. institutions. To order additional the private sector.
For more information about how copies, contact Debbie Dawe at To view the Actual Availability
to subscribe to this system, visit (314) 444-8809 or toll-free at Depositor Reference Guide, visit
www.research.stlouisfed.org. If you 1-800-333-0809, ext. 44-8809. the national financial services web
have additional questions about The report also is available on our site: www.frbservices.org/Retail/
print subscriptions for these data web site, www.stlouisfed.org/ pdf/ActualAvailabilityGuide.pdf.
publications, contact the Research publications/ar/default.html.
Division at stlsFRED@stls.
frb.org.
U.S. Postal Service Asks Banks to Help Fight Money Order Fraud
The U.S. Postal Service is seeing an increase Additionally, denominations are placed in
in counterfeit U.S. Postal Money Orders two locations on the PMO and cannot be
(PMOs). Redemption of counterfeit notes greater than $1,000. Also, discoloration
creates significant losses for financial institu- appears around the denomination amounts if
tions nationwide; so, the Postal Service has they have been erased.
redesigned the PMOs and begun a campaign The Postal Service is asking cashiers to:
to help cashiers identify counterfeit items. • thoroughly inspect PMOs at the time of
Some of the PMO’s new security features presentment;
include: • read the warning instructions, which are
• use of colored inks; listed on the reverse side of the PMO;
• a crisp, textured paper stock; • look for the PMO security features; and
• a silver “USPS” security thread embed- • intercept all PMOs they suspect are
ded in the paper; fraudulent.
• a watermark of Benjamin Franklin, More information about the new security
which appears on the left side of the features can be obtained by calling 1-800-
PMO when it is held up to the light; ASK-USPS or by visiting www.usps.com/
• the U.S. Postal Service shield, which missingmoneyorders/security.htm. If your
appears on the right side of the PMO; bank intercepts a counterfeit item, contact
and your local post office and ask for the local
4
• red ink bleeds, which appear on the back postal inspection service office, or call Postal
www.stlouisfed.org
tion “has one cause and one cause amount. While recent research confirms there is a significant
www.stlouisfed.org
alone: government spending more relationship between budget deficits and interest rates, just
than government takes in.” By how much deficits affect interest rates is still being debated.
OutforComment FedFacts CalendarEvents
UPCOMING FED-SPONSORED EVENTS
The following is a Federal Reserve System Federal Reserve Revises FOR EIGHTH DISTRICT
proposal currently out for comment: DEPOSITORY INSTITUTIONS
Regulation Z
The Federal Reserve Board has revised Regu-
On April 21, the Board of Governors lation Z, which implements the Truth-in-Lending Global Pressures on Local
requested public comment on proposed Act, and its staff commentary on the rule. The Autonomy: Challenges to Urban
changes include a new definition of the word Planning for Sustainability and
revisions to Part II of its Policy Statement
“amount” in disclosure requirements, referring Development
on Payments System Risk, which addresses to a numerical amount. Additionally, revisions to Louisville
risk management for payments and securi- the staff commentary provide guidance on con- Sept. 4-8
ties settlement systems. sumers’ exercise of rescission rights for certain The International Urban Planning and
The proposed revisions update the policy home-secured loans. Environment Association’s sixth interna-
in light of current industry and supervisory The revisions took effect April 1, and the tional symposium, which is co-sponsored
deadline for mandatory compliance is Oct. 1. by the Federal Reserve Bank of St. Louis
risk management approaches and new and the Center for Environmental Policy
international risk management standards For more information, contact Henry F. Dove Jr.,
and Management at the University of
for payments and securities settlement sys- at (314) 444-8846 or 1-800-333-0810, ext. Louisville. For more information, visit
tems. In addition, the proposed revisions 44-8846. www.stlouisfed.org/community/
conferences.html or www.cepm.
provide further clarification regarding the
louisville.edu.
policy's objectives, scope and application. Regulators Create New Web
Site for Call Reports
Direct all comments to: Jennifer Brownfields 2004: Gateway to
Johnson, secretary, Board of Governors The Federal Reserve Board, FDIC and OCC Revitalization
of the Federal Reserve System, 20th St. have contracted to build a Central Data Repository St. Louis
and Constitution Ave., N.W., Washington, and web site, which is called FIND, to help modern- Sept. 20-22
ize Call Reports. Under this new system, institu- An annual event co-sponsored by the
D.C. 20551. Comments are due by July Environmental Protection Agency and
26, 2004. tions will file their Call Report data via the Internet the International City/County Manage-
using software that contains the FFIEC’s edits for ment Association. The conference will
For more information about this pro-
validating Call Report data before submission. feature interactive discussions, educational
posal, visit www.federalreserve.gov/ presentations and opportunities to net-
Call Report software vendors are modifying
boarddocs/press/bcreg/2004/ work with business, government and
their software to incorporate these edits. Imple-
20040421/default.htm. nonprofit organizations working in
mentation of the new CDR system is expected to brownfield redevelopment. For more
start with the submission of Call Report data for information, visit www.stlouisfed.org/
Sept. 30. For more information, visit community/conferences.html or
www.FFIEC.gov/find. www.brownfields2004.org.
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ST LOUIS, MO