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ADVISORY CIRCULAR
NUMBER 21-99
Revision : 1
Date : September 1998
1. Purpose : This Advisory Circular has been prepared to guide and assist
all manufacturers and DGCA personnel in the issuance of
Service Bulletin (SB).
ttd
SOENARYO Y.
NIP. 120038217
TABLE OF CONTENTS
FOREWORD i
TABLE OF CONTENTS ii
2. Definition .. 1
3. Approval 2
4. Classification ... 2
5. Responsibilities .. 2
6. Publication .. 3
1. Regulatory Reference
CASR A 21-Paragraph 21-99, Required design changes
CASR Part A39, Airworthiness Directive
2. Definitions
4. Classification
Service bulletins are classified in three categories
5. Responsibilities
(a) It is the responsibility of the manufacturer to develop release and update
service bulletins in order to provide the operators of the product with the
necessary information to maintain or improve the safety of the product. All
service bulletins including their revisions must be approved by DGCA before
their distribution to the operators.
(b) Service Bulletins shall be practical from the operators stand point, i.e. they
shall not required new parts when old parts may be repaired or reworked, but
shall, wherever practicable, include instruments and lists of new parts to allow
the operator to select either method.
(c) Review of the technical content and approval of service bulletin is the
responsibility of the DGCA specialist in the Certification Team responsible for
the certification or approval of the product. When necessary the Project
Manager (PM) will assist to ensure that adequate coordination within the
certification team and other Sub Directorate is accomplished.
6. Publication
(a) Separate service bulletins shall be issued to cover each subject and shall
describe changes that fall into the following categories :
2. Substitution of one part with another superseding part only when it is not
completely interchangeable both functionally and physically, or when the
change is considered to be sufficiently urgent or critical that special
scheduling or record of accomplishment will be required.
(b) Service Bulletins must not be used to cover routine recommended inspections
or checks, standard repairs, or revisions to maintenance practices or shop
procedures. These shall be covered as revisions to the manufacturers
Maintenance, Structural Repair, or Component Maintenance Manual as
appropriate.
2. For the printed media, each page shall bear the service bulletin number.
The page number shall be placed immediately below the service bulletin
number. In addition, the first page of the service bulletin shall state the total
number of pages included in the complete service bulletin. ATA specification
100 chapter numbers must be used to identify the subject or discipline.
Example :
Service Bulletin :
CN235 25 0101
Page 1 of 12
Identification No : CN 235
ATA Chapter No : 25 (equipment/furnishing)
Order number : 0101 (101 Service Bulletins released to date for
CN235 concerning equipment/furnishing)
(d) Service Bulletins should follow the format outlined in ATA specification 100
(chapter 2.7.4) as follows :
1. Planning Information
2. Material Information
(i) Material Price and Availability
(ii) Industry Support Information
(iii) Material Necessary for Each Aircraft/Engine/Component
(iv) Material Necessary for Each Space
(v) Re identified Parts
(vi) Tooling Price and Availability
3. Accomplishment Instructions
This section shall contain step-by-step instructions for accomplishing the
work, as follows :
(i) Section defining the conditions to apply the service bulletin (i.e.
aircraft in maintenance status,)
(iv) Section detailing all the checks or test that must be performed to
control the functioning of the equipment, systems or parts affected by
the service bulletin.
(v) Section detailing the different actions to close the job concerning the
application of the service bulletin.
2. This updating can be complete or partial and will be carried out by reissuing
the affected pages.
CN235-25-0101 Revision 1
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