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Symphony Limited
Symphony House,
FP12-TP50, Bodakdev,
Off SG Highway,
Annual Report 2016-17
Ahmedabad 380 054
Phone : +91-79-66211111
Fax : +91-79-66211140
Email: corporate@symphonylimited.com
Website: www.symphonylimited.com
8 l Symphony Limited
One, Symphony sustained its innovation
focus in 2016-17 more than what our
financials might indicate at first glance.
Two, there is a deep innovation-inspired
sustainable value in our numbers whose
positive value will be reflected only after
the first quarter of 2017-18.
Sometimes what you dont see is
what you get visibly, attractively and
sustainably across the future.
W
hen you introduce
next-generation
products, there
is usually a cost associated
with their launch, market
creation and trade
acceptance.
Normally such products
may not report surpluses
for the first few quarters
even years.
At Symphony, we are
pleased to state that these
newly-launched products
reported a surplus from the
first quarter of their launch
a rare phenomenon when
launching products with far-
reaching consequences.
During 2016-17,
Symphony reported a 29
per cent consolidated
revenue growth over the
corresponding period of the
previous year and a 12 per
cent growth in profit after
tax. This was probably the
first time in 10 years when
the company reported a
profit growth lower than
sales growth.
14 l Symphony Limited
The first question that THE REALITY THEN IS THAT SYMPHONY DID
people would be inclined NOT DENT PROFITS; THE COMPANY MERELY
to ask is whether this POSTPONED PROFITS FROM ONE QUARTER
represents a slowing down ACROSS THE NEXT NUMBER OF YEARS
of the company. The (STARTING FROM THE SECOND QUARTER
answer is a decisive no. OF 2017-18). AT SYMPHONY, SUSTAINABILITY
Symphony has reported PREVAILED OVER THE NEED FOR IMMEDIATE
aberrations (if one could PROFITABILITY.
call it so) in the past; the
company reported a lower
growth in topline in the
year 2011-12 but went on the Touch product range The reality then is that
to report handsome growth evoked during a challenging Symphony did not dent
thereafter. period. The product profits; the company
reported 2.5x sales of what merely postponed profits
The analysts who
had been budgeted. As from one quarter across
track sequential and
demand continued to rise, the next number of years
corresponding quarters
the company could have (starting from the second
might find it surprising that
responded in three ways: quarter of 2017-18). At
when national disposable
moderated offtake and Symphony, sustainability
incomes are rising and
returned the consumer prevailed over the need for
Symphony has been
need unaddressed, immediate profitability.
spending higher on brand
raised prices mid-season
building, why the company The conclusion is that
and turned the entire
should not have reported one should not be guided
distribution network out
higher profit growth. strictly by the quarterly
of gear or we sustained
The answer lies in how output, maintained numbers; the broad
one perceives markets introductory sticker price numbers would be more
and competitive forces and taken a relative hit on indicative and more
on the one hand and how the bottomline. pertinently, it would be fair
one intends to proactively to appraise performance on
Symphony selected the the basis of two or three-
capture market share on
last option. By doing so, year clusters. For instance,
the other. During the last
the company believes in the demonetization-
financial year, Symphony
that it has largely shut ravaged December quarter,
was proved right on virtually
competition out, retained Symphony reported
all counts except one.
the confidence of a standalone post-tax
The company got its
trade partners that we bottomline of
product positioning right,
follow stable pricing and H56 cr. that was almost the
the company launched
seeded the market with entire bottomline that the
its disruptive Touch
thousands of new Touch company had reported in
product range around the
consumers who, one 2011-12! Someone who
right introductory price,
believes, will showcase this might have noticed only
the company reported
differentiated product to a quarterly aberration
attractive sales and a
their neighbours, friends, may have missed the
disproportionate profit
relatives, acquaintances and subsequent show.
growth.
friends friends without the
What didnt go as per company having to spend
expectations was the totally a single rupee on branding, The operative word:
unexpected response that royalty or sales commission. patience.
T
he indication is not based on a whim. It was lowest-priced democratic
Symphonys Innovation based on a confidence that lifestyle transformer in India
Index. Consider the business health has never today a product that
quantum of revenues been better, that there is an benefits various people. A
derived from the launch unprecedented traction for scooter costs three times
of Symphonys products the companys products an air-cooler; a kitchenette
launched in the last three (validating the pass-through cost more than an air-cooler;
years - as a reasonable from brands to offtake) and even superior tiles cost more
guide to its competitiveness. that the company is more than an air-cooler.
In 2016-17, the company optimistic about its business So each time Symphony
derived 31 per cent of today than at any time in its communicates to trade
revenues from products existence. partners that it would be
launched in the last three So what is that the Symphony committing x per cent
years. management sees that most higher to brand building, they
might have missed? The remit their product advances
Or consider the lead in even quicker and book their
Symphonys market share Symphony management
perceives a higher spending coolers months in advance,
over the market shares of because when we do
competing brands 50 per power in the hands of
Indians. The management promote, they are convinced
cent market share when that the pass-through into
we believe that our nearest sees Symphony products
becoming relatively more sales would be clean, direct
competitor has a share of and immediate.
14 per cent at a time when affordable given the
competition has increased. increase in incomes and In financial terms, this brand
relative decline in inflation. spending is what analysts
And thereafter, also consider The management sees describe in two words:
that in 2015-16, Symphony growing aspirations, where Postponed profits.
invested H31 cr in brand the concept of tyaag
building; in 2016-17, this
W
hen Symphony without IMPCOs deep
acquired IMPCO sectoral knowledge.
in Mexico in In the given circumstances,
2009, the company was shareholders would be
loss-making. IMPCO was advised to appraise our
acquired because of the consolidated numbers
deep knowledge that it rather than see a stripped-
possessed in industrial down Balance Sheet of
coolers, a segment where IMPCO. Even as IMPCOs
Symphony was absent. contribution to the company
IMPCO was a PhD in the is probably under different
subject; Symphony in India heads . I am pleased to report
had done well in residential that IMPCO has embarked
coolers in India and needed on doing what Symphony
to extend its reach further. has institutionalized for
The acquisition represented years: divesting surplus land
a synergic fit. Symphony and space, outsourcing
would absorb industrial operations to third parties,
cooler insights from IMPCO; focusing on brand building
IMPCO would draw on cum marketing and
Symphonys entrepreneurial redeploying the proceeds
streak into its operations, arising from the divestment
creating an attractive win-win in repaying debt to become
proposition. structurally lean and
This exchange has already profitable.
transpired. Symphony IMPCOs standalone
has drawn extensively on financial turnaround is
IMPCOs competence and round the corner.
20 l Symphony Limited
We moderated the losses in 2016-17 and we
expect the business to turn positive.
A
t Symphony, we one of the worlds best
believe that there are repositories in industrial
two ways to answer cooler knowledge, patents
this. The company acquired and product development.
Guangdong Symphony The company could have
Keruilai Air Coolers Co. Ltd spent years developing
(GSK) (Dongguan, China) in this expertise in the
January 2016 for around Indian environment; one
H1.55 cr. Symphony believes may have spent the next
that it paid an absolutely decade entering China and
affordable sum of money here Symphony received
to enter China through everything in one package
an existing entity, to enter with only three to four
China through an air-cooler years of profit gestation.
company, and to enter At Symphony, we perceive
China through a pioneering this trade-off as loaded in
market leader - all three!. the companys favour; it is
only a matter of time before
But while the price was just Symphony evolves into a
right, there was an annual robust brand in the largest
loss to plug. We had already air-cooler market in
factored at the time of the world.
WE CONTINUE
TO RUN THE
BUSINESS THE
SAME WAY AS
WE HAVE
Will Symphony alter its business strategy after a
relatively modest 2016-17?
Thats almost like asking whether a pilot will fly a
tangential route because she encountered a
one-off air pocket.
24 l Symphony Limited
Heard on the street
The Symphony
brand? Distributors
provide advances for
Symphony products
and wait 9 months
before sales.
02
OUR TOUCH SERIES
WAS SOLD OUT FOR
A GOOD SIX MONTHS
EVEN BEFORE WE
COULD TELL THE
BROCHURE PRINTER
GO PRINT!
36 l Symphony Limited
WEVE HEARD
OF NEGATIVE
3
WORKING
CAPITAL. BUT
WHAT THE HELL
IS NEGATIVE
CAPEX CYCLE?
In the business of manufacturing and marketing air-
coolers, we encourage our vendors to commission
manufacturing facilities and moulds that are funded by
the cash on our books.
38 l Symphony Limited
F
or years, the kind of glimmering multi-coloured
nightmares that we have somethings below.
had have been like: we But cut the analogy.
have a number of product The reality was that we
ideas exploding the synapses took all the cash that had
in our brain, which makes us been remitted in advance to
expend all our cash in giving manufacture a product and
advances to our vendors used it to extend as advance
until there comes a point for the manufacturing facility.
when we have exhausted all We had heard of an advance
the ideas in our mind and all being used to manufacture
the cash on our books and more products; this was the
waiting for the market to buy. first time that an advance was
Just a nightmare due being deployed to create an
to some uncontrolled entire manufacturing facility.
mechanical aberration of the Symphonys Financial
subconscious, what can you Controller coined a term for
do about it? Just one of the this breakthrough: Return on
things we felt we would have Concept.
to live with.
Suddenly, life at the company
Until something happened is not just about chasing the
that momentous July numbers. The last we heard
of 2016. We marketed a was someone say most
product that didnt exist; resignedly: Teen din se sirf ek
we peddled a dream on hi breakthrough idea dimaag
Until something paper; we collected sizable
happened that ma aaya. Productivity ki vaat
momentous July of advances for a product lag gayi!
2016. We marketed whose plant had not even
a product that didnt been commissioned. The times, baby, they are a
exist; we peddled changin.
a dream on paper; You might say, big deal.
we collected sizable But wait. We were like that
advances for a
product whose plant weary traveller who trips on
had not even been a stone in the desert, which
commissioned. he removes to find dozens of
A
they buy from us and
nd here is where Our competitors are
the price at which they
the battle can get paying retailers to put their
sell translates into a hefty
subtly competitive. products beside Symphony
RoCE that would make
A rival brand volunteers in the hope of getting
some of our small-cap
to refurbish the interiors reflected glory rub-off.
mutual fund manager look
of a prominent retailer in The result is when our
embarrassing; when dear
exchange for additional competitors wish to
Celsius begins to defy
shelf-space. Another brand introduce a new model
gravity, they have an unseen
marketing a completely through the air-cooler
self-enforced pistol on
different product offers trade, the one line that has
their heads: Aur Symphony
an attractive promotional become a standard trade
baich!
scheme; the retailer gets a response is Sahib, jagyaa
panic attack that prompts Our brand spending has
been more aggressive nathi!
him to send half our
displayed merchandise into (R41 cr, 2016-17), crowding Reminds us of someone
his godaam. A product the consumers mind as if called Rahul Dravid. The
launch by an unrelated no other brand exists. Wall.
appliance brand comprises We provide attractive dealer The trade helped us create
standee and danglers that schemes; it has been said one.
affect the visibility of our that a dealer would be
products. hating his money to not buy
You would think that into the Symphony scheme
because of our undisputed (statutory disclaimer: no
market leadership, brand Symphony insider was
promotion and product responsible in inciting,
superiority, walk-ins would provoking or encouraging
say Symphony dena! and this response).
when they do not find us We replenish every sold
prominently displayed or Symphony product with
not in stock would feel speed. In doing so, we
committed enough to enhance the working
come back a week later. capital efficiency of the The result is when our
retailers Symphony outlay competitors wish to
If only the world was that introduce a new model
loyal. They buy whatever (we have it on good record through the air-cooler trade,
else is available, the retailer that this is the highest that the one line that has become
the retailer makes across all a standard trade response is
providing the tipping point: Sahib, jagyaa nathi!
Yeh bhi achcha maal. Badi displayed products, but we
company hai. Koi takleef wouldnt like to go official
hone se to main hoon na! on this just yet).
A
s destiny would have by the markets at H348 new homes purchased.
it, we have ended cr in mid-2010; we were
up creating far And the ultimate of all
valued at H10,663 cr at fan letters. About leading
more wealth outside of the the close of 2016-17. The
Balance Sheet. investing houses that are
BSE Sensex appreciated using Symphony as a case
We are absolutely grateful 67 per cent through this study to tell their wide-eyed
to the markets for the way period; the Symphony stock trainees of what can possibly
they have perceived us: a strengthened 2,963 per happen when they get their
company that is present in a cent. And if you really have home work right on stock
country and space where we an eye for fine print, here it selection.
can grow interminably (there is: the BSE Sensex reported
is something called global a compounded growth There is that lovely Paulo
warming at work); a product of 8 per cent in the seven Coelho line about how
that leads the market; a years leading to 2016-17; destiny conspires to make
business that throws out Symphonys corresponding unbelievable things.
far more cash than we can number was 73 per cent. Let us leave it at that.
We will make
We will focus on products that We will control
being the first in customers never quality of
everything we do knew they wanted manufacture
60 l Symphony Limited
THIS IS HOW OUR MODEL
HAS TRANSLATED
INTO CONSOLIDATED
REVENUE GROWTH.
278 16 4
REVENUES (H CR), CASH ON BOOKS INVENTORY TURNS,
2010-11 (H CR), 2010-11 2010-11
811 326 10
REVENUES (H CR), CASH ON BOOKS INVENTORY TURNS,
2016-17 (H CR), 2016-17 2016-17
51 27 890
PROFIT AFTER TAX EBIDTA MARGIN (%), MARKET CAP (H CR),
(H CR), 2010-11 2010-11 31 MARCH 2011
166 30 10,663
PROFIT AFTER TAX EBIDTA MARGIN (%), MARKET CAP
(H CR), 2016-17 2016-17 (H CR), 31 MARCH 2017
0.40 34
DEBT-EQUITY RATIO, ROCE (%), 2010-11
2010-11
0.30 36
DEBT-EQUITY RATIO, ROCE (%), 2016-17
2016-17
62 l Symphony Limited
OUR KEY PERFORMANCE INDICATORS
Consolidated financial performance
(H lacs) (H lacs) (H lacs) (H lacs)
9 months 10,525*
81,124
24,080
16,560
11,837 9 months
15,688 9 months
46,643 9 months
16,595
11,591
55,957
10,572
50,341
13,990
5,889
5,320
36,393
9,558
6,011
3,157#
2,660
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
Gross revenue EBITDA Net profit Dividend payout
* including special dividend payout of H4,210 Lacs
# including proposed dividend payout of H842 Lacs
(H lacs) (on face value of H each) (on face value of H each) (%)
9 months 219.10
44,500
66
23.67
16.92 9 months
46 9 months
209.92
31,163 9 months
16.57
29,922
44
15.11
138.79
26,878
39
32
106.02
21,521
98.65
8.59
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
12-13
13-14
14-15
15-16
16-17
Reserve and surplus Book value per share* Earnings per share* PBIT % on capital
employed-Air coolers
*recalculated consequent to issue of bonus shares during the year.
66 l Symphony Limited
MANAGEMENT
DISCUSSION AND ANALYSIS
Global economic overview oil, natural gas, refinery products, fertilisers, steel,
Global economic growth stagnated during cement and electricity registered a cumulative
FY2016-17 following a deceleration in trade growth of 4.9% during the April-November
activities, lowered investments and political period compared to 2.5% a year back.
uncertainties in advanced economies. The year (Source: Economic Survey.)
was marked by the United Kingdoms decision
to exit the European Union and the election Outlook
of Donald Trump as the American President. After a lacklustre outturn in 2016, economic
Consumers continued to spend cautiously as activity is projected to pick up pace in 2017
expenditure increased by 2.4% in real terms over and 2018. Indias fundamentals are expected to
2015, well below the corresponding increase in emerge stronger following the implementation
disposable incomes in the Asia-Pacific. Global of the GST. The proposed GST implementation
growth was estimated to rise from 2.3% in 2016 should catalyse inter-state trade, enhancing
(estimated by World Bank) to a projected 2.7% investments, reducing supply chain-related
in 2017. Growth in emerging and developing issues, enhancing economies-of-scale,
economies is expected to revive in 2017 moderating overheads and adding about
on the back of a removal of obstacles for 150 bps to GDP growth. Moreover, favourable
commodity exporters and sustained demand monsoons, stable oil prices and stronger supply
from commodity importers. (Source: World Bank, chain linkages are expected to renew consumer
Euromonitor). confidence. In view of these realities (and the
fact that the Chinese economy continues to
Indian economic overview remain sluggish), India is likely to retain its
After being hailed as a bright spot among position as the fastest-growing major economy
emerging economies, Indias GDP finally with a projected GDP growth of 7.2% in
weakened during FY2016-17. The projected FY2017-18. (Source: IMF, ICRA).
GDP growth of 7.6% (as estimated by IMF) was
revised to 6.6% following the demonetisation Indian air coolers industry
initiative which resulted in massive cash The Indian air cooler market is estimatedly worth
shortages and payment disruptions. However, ~ H3,500 crore with a 30% share belonging to
the aftereects of the demonetisation initiative the organised players. The Indian air cooler
had abated by the close of the financial year market has witnessed a spurt in demand for
under review after having aected economic cutting-edge coolers (priced H10,000 and
growth for two consecutive quarters. Indias above). Till a couple of years back, there were no
eight core infrastructure industries coal, crude air coolers available in this price range and they
68 l Symphony Limited
now account for >15% share of the organised setting up air cooler-powered warehouses.
market in value terms. There are an estimated (Source: The Guardian)
247 million households in India and ~ 65% of
them own ceiling or table fans. A mere ~ 4% Working population: India has four times the
of them households own air conditioners and population, and also more than three times as
approx. 10% own air coolers. Rising temperature many cooling degree days (CDDs) per person
levels have caused cooling solutions to be compared to the United States. Thus, Indias
viewed as necessities as opposed to luxury total potential demand for cooling is 12x that of
items. The implementation of the GST is the United States. Indias burgeoning workforce
expected to enforce a unified taxation regime, and demand for commercial real estate will
thereby removing logistical bottlenecks and increase the demand for cooling solutions.
nullifying cost disparities between organised (Source: Berkeley Haas)
and unorganised players.
Changing preferences: The Indian consumer
Demand drivers durables industry has been witnessing a
shift towards high-end models for various
Middle-class population: India accounts for
product categories. Corporates are offering
3% of the global middle class with 23.6 million
technologically advanced products as
people. It has the lowest threshold for a person
consumers no longer mind paying a little extra
to be considered middle class with annual
for these feature-packed products. (Source: IIFL)
income of $13,662 (H737,748 or H61,480 per
month). With 23.6 million people, the Indian Pocket-friendly alternative: Considering the
middle class holds almost a quarter of the lower cost of ownership vis--vis ACs (70% lower
countrys wealth at $780 billion (H5,070,000 capital costs and 90% lower running costs) and
crore). (Source: Credit Suisse) the constrained power supply situation in India,
air coolers have emerged as go-to option for the
Food security: Recent figures show India to be
mass-market consumers. (Source: IIFL)
the fastest-growing of all emerging economies,
with growth this year above 7%. The population Technological advancements: Air coolers
is still growing too, and forecast to reach work best in hot and dry climates. The working
1.4 billion by 2030, exceeding that of China. of air coolers depends on the evaporation
The current 1.3 billion inhabitants are eating of water into the atmosphere. Hence if more
more every year too, even if malnutrition water evaporates, the air will be cooler. But
remains a serious problem. Over previous there is a limit to the air holding capacity of the
decades, food demand has been met largely atmosphere, so if the air is already humid, it will
by increasing farm yields; production has more not be able to hold more water and as a result
than tripled from 87 million tonnes in 1991 to the air is not cooled to the extent it would cool
280 million in 2015. The Central Government is in drier climates. Hence higher the humidity,
looking to strategically streamline the process less will be the effect of the coolers. Nowadays,
of getting fresh produce to consumers by manufactures are making coolers with humidity
70 l Symphony Limited
Residential air coolers worlds largest central air cooling project at the
The domestic air cooler segment is largely Hajj Complex, Saudi Arabia and Indias largest
fragmented with about 70-80% of sales cooling project at the Patanjali Yog Bhawan,
accounted for by unorganised players. The Haridwar. Symphony acquired M/s. Munters
branded air cooler industry is extremely Keruilai Air Treatment Equipment (Guangdong)
competitive in nature with the top-four players Company Limited in China [now known as
accounting for more than 90% of all sales. Guangdong Symphony Keruilai Air Coolers Co.
Symphony is the leading player in the space Ltd.] to facilitate the Companys access to the
distantly followed by several other players. Chinese market (the second-largest air cooler
Symphonys air coolers enjoy high demand market in the world after India). It is Chinas
in areas where it is difficult or impossible to largest air cooler manufacturing company and
install and use air conditioners. Symphonys air one of its oldest. Although the Chinese market
coolers are relatively inexpensive and can be is facing a slowdown, it still remains a big market
easily maintained by a layperson. The result: for air coolers. This also enhances Symphonys
the Company enjoys about 50% share in the ability to earn international revenues as China
organised segment. enjoys free trade agreements with most ASEAN
countries.
Central air coolers
Central air cooling is an efficient alternative to Packaged air coolers
air conditioning because its a cost-effective Despite having such a wide range, there
and environmentally-friendly cooling solution remained a huge requirement of air cooling for
designed for various industrial environments. spaces that fall between residential and large
The centralised air cooling market in India commercial spaces. This inspired Symphony to
is estimatedly worth H40,000 million with develop and introduce packaged air coolers
Symphony being the only branded player in in India. Packaged air coolers are ready-to-
this space. The Symphony range of central fit compact units ideal for a wide range of
air cooling units are manufactured at IMPCO commercial, industrial and residential uses.
using cutting-edge technology and enjoy These offer numerous advantages over air
strong offtake in the North American markets. conditioners durability, easy installation and
Realising the potential for these coolers, value-for-money and are suited for spaces
the Company launched them in India in 2014- where conventional air conditioning solutions
15. Symphonys central air cooling units are fall flat.
made from the highest grade of automotive
steel with corrosion-resistant coatings to Internal control systems and their
enhance durability. Symphonys central cooling adequacy
solutions cater to factories, offices, schools, malls, The Company has in place robust internal
assembly halls, warehouses and metro stations. control systems and procedures. The Company
Symphony is also credited with executing the has deployed a strong system of internal control