RODEROS, LOUIS CARLOS O.

Management

DEFINITIONS:

Management is the art of getting things done through and with people in formally
organized groups

--- Koontz

Management is the art of getting things done through and with people

--- Mary Parker

Management is the art of knowing what you want to do and then seeing that it is done in
the best and cheapest way --- F.W. Taylor

Management is the accomplishment of results through the efforts of other people

--- Lawrence

Management is to manage is to forecast and plan, to organize, to command, to

coordinate and control.

-- Henry Fayol (1916)

the act of planning, organizing, directing (leading), controlling (evaluating).

is a process by which a cooperative group directs actions towards common goals

is a process of coordinating and allocating resources to

achieve organizational goal

Art of getting things done thru people

Process that involves guidance, direction of a group of people toward organizational

goals or objectives

Process thru which the objectives of an organization are accomplished by utilizing

human, physical and technical resources.

Management is the process of working with and through people/others to achieve

organizational objectives in a changing environment.

Is the process of obtaining and organizing resources and of achieving objectives

through other people.

Is planning, organizing, leading and controlling.

Management is what managers do.

A --- The Manager

G --- Knowledge

E --- The People

T --- Technology/Techniques/Tactics

Nursing Management

is the process of working through nursing staff members to provide care, and comfort to
patients. This can be viewed as a relationship of inputs and outputs in which the
workers, physical resources and technology are merged to bring about the
organizational goals for delivery of quality nursing care.

consists of achieving organizational objectives through planning, organizing, directing

and controlling human and physical resources and technology.

Managerial Roles

Role includes behaviors, expectations, and recurrent activities within a pattern that is
part of the organizations structure.

Information-processing role: used to manage information people need

Interpersonal role: figurehead, leader, liaison

Decision-making role: entrepreneur, disturbance handler, allocator of resources

Role Functions for Managing the Work

Planning

Organizing

Problem solving
 Clarifying roles and objectives

Informing

Monitoring

Consulting

Delegating

Role Functions for Managing Relationships

Networking

Supporting

Developing and mentoring

Managing conflict and team building

Motivating and inspiring

Recognizing and rewarding

Leadership & Management Roles

Roles of Managers:

Interpersonal

As a symbol: duties include signing of papers/ documents required by the

organization

As a leader: hires, trains, encourages, fires, remunerates and judges

As a liaison: coordinate with outside contacts (community, suppliers,

organizations)

Roles of Managers:

Informational

Monitors information

Disseminates information from both external and internal resources

Spokesperson of the organization

Decisional

trouble- shooter
 Negotiator- in cases of conflicts

Nurse Leader Manager Roles

Administrator- over- all planning

Setting up of objectives

Developing & scheduling of programs

Budget proposals

Establishment of policies

Supervising Nurse- manage nursing care in 2 or more units

HN/ Senior nurse-

Management/ supervision of a particular unit

Oversee technical & interpersonal skills of her staff

Coordinate services & activities ( daily rounds, reports, referrals, review of NCP

Level of Skills in Management (Katz)

1. Technical skills relate to the proficiency in performing an activity in the correct manner
with the right technique

2. Human relationship skills - pertain to dealing with people and how to get along with
them.

3. Conceptual skills deal with the ability to see individual matters as they relate to the total
picture and to develop creative ways of identifying pertinent factors, responding to the big
problems, and discarding irrelevant facts.

Manager is a person appointed officially to the position whose function is to plan,

organize, lead and control.

Has the power and authority to enforce decisions.

Carries pre-determined policies, rules and regulations.

Relates to people according to their roles

Maintains an orderly, controlled, rational and equitable structure.

Leadership

the process of influence in which the leader influences others toward goal achievement
TYPES OF LEADERS

Informal leader

Play a valuable role if their behavior and influence are congruent with the goals
of the organization.

Formal or appointed

chosen by administration, and given official or legitimate authority to act

Ex. The elected and appointed officers

Leader

is a person who enables to work together to achieve the objectives set for certain purpose

Influences others towards good setting either formally or informally.

Interested in risk-taking and exploring new ideas.

Relates to people personally in an intuitive and emphatic manner.

Have no official appointment to a position in the organization.

Leadership

the process of empowering people thru persuasion. It is one of the functions of

management.

the process of influence in which the leader influences others toward goal achievement

is the effort to envision and inspire changes

A social transaction in which one person influences others.

Process of influencing the behavior or actions of a person or group to attain desired

objectives

A dynamic, interactive process that involves three dimensions: leader, follower and the
situation

Leadership involves establishing a direction, aligning people through empowerment, and

motivating and inspiring them toward producing useful change and achieving the vision.

Management is planning, budgeting, organizing, staffing, problem-solving, and

controlling complexity to produce predictability and order.

STYLES OF LEADERSHIP

1. AUTHORITARIAN/AUTOCRATIC
 Strong control over the group or directive approach

Concern with task accomplishments

2. DEMOCRATIC OR PARTICIPATIVE

Leaders focuses on involving subordinates in decision making

People oriented

3. LAISSEZ FAIRE OR PERMISSIVE

Delegating approach

Little or no direction is provided to subordinates

4. MULTICRATIC

The leader identify which style of leadership a particular situation requires

Organizational Culture

the totality of an organizations belief, history, Taboos, formal and informal relationship and
communication pattern.

Culture

refers to norms and practices of a particular group that are learned and shared which
guide thinking, decisions, and actions.

Cultural Values

the individual's desirable or preferred way of acting or knowing something that is

sustained over a period of time and which governs actions or decisions.