CXM/DXM

CXM/DXM Digital
Heat Pump Controllers

Application, Operation &

Maintenance Instructions
97B0003N08
Revision: 01/10/05

Table of Contents
CXM / DXM Control Features Comparison 2 Safety Features 10
Diagnostic Features 12
Part I - CXM Control 3 Unit Operation Description 12
CXM Overview 3 Special Application Notes 13
Physical Dimensions and Layout 3 Communications 14
Product Specification 3 Typical Schematic 16
Safety Features 5
Diagnostic Features 6 Part III - CXM/DXM Notes
Unit Operation Description 6 CXM/DXM Sensors 17
Typical Schematic 7 Thermostats 18
CXM and DXM Inputs and Outputs Reference 19
Part II - DXM Control 8 Troubleshooting Chart 20
DXM Overview 8 Functional Troubleshooting 21
Physical Dimensions and Layout 8 Performance Troubleshooting 22
Basic Control Features 9 Revisiom History 24
Field Selectable Inputs 9
CXM / DXM Electronic Control Features Comparison
Basic Features CXM CXM-Lon CXM-MPC DXM DXM-Lon DXM-MPC
High and Low Refrigerant Pressure Protection S S S S S S
Water Coil Freeze Protection S S S S S S
True 24VA Thermostat Signals S S S S S S
Thermostat Inputs Compatible with Triacs S S S S S S
Condensate Overflow Sensor S S S S S S
Anti-Short-Cyle Time Delay S S S S S S
Random Start S S S S S S
Alarm (selectable dry contact or 24VA) S S S S S S
Water Valve Relay S S S S S S
Water Valve Relay with Compressor Delay N/A N/A N/A S S S
Emergency Shutdown N/A DDC DDC S DDC DDC
Night Setback with Override N/A DDC DDC S DDC DDC
Outdoor Air Damper Control N/A N/A N/A S S S
Advanced Features
Intelligent Reset S S S S S S
High and Low Voltage Protection S S S S S S
Air Coil Freeze Protection S S S S S S
Freeze Setpoint Field Select (water, antifreeze) S S S S S S
Electric Heat Control Outputs S S S S S S
Boilerless Electric Heat Control N/A N/A N/A S S S
Intelligent Reversing Valve Operation N/A DDC DDC S S S
High/Low Fan Speed Outputs N/A N/A N/A S S S
Intelligent Fan Speed Control N/A N/A N/A S S S
Thermostat Type Select (Y,O or Y,W) N/A N/A N/A S N/A N/A
Reversing Valve Signal Select (O or B) N/A N/A N/A S N/A N/A
Dehumidistat Input N/A N/A N/A S S S
Reheat Dehumidification Control* N/A N/A N/A O O O
Multiple Units on One Thermostat/Wall Sensor N/A DDC DDC S DDC DDC
Service and Reliability Features
Service Test Mode S S S S S S
LED Fault and Status Lights S S S S S S
Fault Memory after Reset S S S S S S
Unit Performance Sentinel S S S S S S
Harness-Type Factory Wiring Connections S S S S S S
Fully Noise-Tested Design S S S S S S
CE Approval S S S S S S
Removable Low Voltage Connector N/A N/A N/A S S S
DDC / Energy Management Features
Echelon LonMark Compliant N/A S N/A N/A S N/A
BACNET Compliant N/A N/A S N/A N/A S
Johnson N2 Compliant N/A N/A S N/A N/A S
Modbus Compliant N/A N/A S N/A N/A S
Leaving Air and Water Temperature Sensor N/A S S N/A S S
Digital Wall Sensor N/A O O N/A O O
S = Standard O = Optional DDC = Feature can be provided by DDC System CXM-Lon = CXM with LonMark Module
DXM-Lon = DXM with LonMark Module CXM-MPC = CXM with MPC Module DXM-MPC = DXM with MPC Module
* = Check with your Factory Representative for model availability MPC = Multiple ProtoCol (BACNET, N2, Modbus)

Page 2 CXM/DXM Electronic Heat Pump Control

 Part I - CXM Electronic Heat Pump Control

PART I CXM ELECTRONIC HEAT PUMP CONTROL

CXM Overview Grounding:
The CXM control is a microprocessor based heat pump The control board is grounded through two of the metal standoffs.
controller that is simple to use, yet provides all the necessary Field connection ratings for the CXM Control:
features to improve the operation and safety of water source "A" terminal: 20VA at 24VAC.
heat pumps.
CM Part Number: Product Specification
17B0001N01 CXM Control Board
Features
General Operating Parameters Anti-short cycle protection
The following are general operating parameters for the CXM High and Low pressure cutouts
control: Water Coil freeze protection
Operating Environment: -40F to 176F and up to 95% Air Coil freeze protection
relative humidity, non-condensing. Random Start
Storage Environment: -40F to 185F and up to 95% relative Unit Performance Sentinel
humidity, non-condensing. Over/Under Voltage protection
Power Requirements: Diagnostic LED
CXM only power draw - Reset Lockout at unit or disconnect
Normally 5 VA draw at 24VAC. Intelligent Reset
Maximum 9 VA draw at 24VAC. Condensate Overflow sensor
Test Mode
A dedicated 24VAC, 50-60Hz, 1Ph, 40VA transformer Electric Heat Outputs
minimum is required for typical wshp application. Accessory Water Valve Connection
Relay Contact Ratings:
The following relays are mounted on the CXM control.
Compressor Relay: 40VA at 24VAC.
Alarm Relay: 28VA at 24VAC.

CXM Physical Dimensions and Layout

Factory 0.250
Quick Connects 4.00

BR BRG CCG CC
Comp
Off On
C Relay
Test
Factory Low
P2 Voltage Molex
1 HP connector for unit
R JW3 FP1 Low Temp HP harness
JW2 FP2 Low Temp LP
LP
FP1
FP1
Y 5.50
FP2
FP2
6.00 Y RV
Micro
RV
W CO
O 12 CO
G
R
Field Factory Low
C
Thermostat Status P3 Voltage Molex
AL1 JW1- AL2 Dry LED connector for
Connections 1 24Vdc
AL2 electric heat
A EH1 harness
P1 4 EH2

3/8 standoff
Alarm CO
Relay

17B0001N01

4 Mounting Screws:
1.50 3.50 #6 sheet metal screw
1 long

CXM Electronic Heat Pump Control Page 3

Part I - CXM Electronic Heat Pump Control
Field Selectable Inputs
Test Mode - Test Mode allows the service personnel to
check the operation of the control in a timely manner. By
momentarily shorting the test terminals, the CXM control
enters a 20 minute Test Mode period in which all time
delays are sped up 15 times. Upon entering Test Mode, the
Status LED will flash a code representing the last fault. For
Diagnostic ease at the thermostat, the alarm relay will also
cycle during test mode. The Alarm relay will cycle on and off
similar to the status LED to indicate a code representing the
last fault, at the thermostat.
Note: Code 1 indicates there is no fault in memory; stated
differently, the control has not faulted since the last
power-down to power-up sequence.
Test mode can be exited by shorting the test terminals for
3 seconds.
Test mode can also be entered and exited by cycling the G
input, 3 times within a 60 second time period.
During Test mode, the control monitors to see if the FP1 and
FP2 thermistors are in the appropriate place. If the control is
in Test mode, the control will lockout, with Code 9, after 30
seconds if:
a) the compressor is On in cooling mode and the FP1 sensor
is colder than the FP2 sensor. Or,
b) the compressor is On in heating mode and the FP2 sensor
is colder than the FP1 sensor.
Retry Mode - If the control is attempting a retry of a fault,
the status LED will slow flash (slow flash=one flash every 2
seconds) to indicate the control is in process of retrying.
Note: In the following field configuration options, jumper
wires should be clipped ONLY when power is removed
from the CXM control.
Water Coil Freeze Protection Limit Setting - Jumper 3
(JW3-FP1 Low Temp) provides field selection of temperature
limit setting for FP1 to be 30F or 10F.
Not Clipped=30F. Clipped=10F.
Table 1: LED & Alarm Relay Operations
Description of Operation LED
Normal Mode On
Normal Mode with UPS Warning On Cycle (closed 5 sec., Open 25 sec.)
CXM is non-functional Off
Fault Retry Slow Flash
Lockout Fast Flash
Over/Under Voltage Shutdown Slow Flash Open (Closed after 15 minutes)
Test Mode - No fault in memory Flashing Code 1
Test Mode - HP Fault in memory Flashing Code 2
Test Mode - LP Fault in memory Flashing Code 3
Test Mode - FP1 Fault in memory Flashing Code 4
Test Mode - FP2 Fault in memory Flashing Code 5
Test Mode - CO Fault in memory Flashing Code 6
Test Mode - Over/Under
Flashing Code 7
shutdown in memory
Test Mode - UPS in memory Flashing Code 8
Test Mode - Swapped Thermistor Flashing Code 9
Page 4
Air Coil Freeze Protection Limit Setting - Jumper 2 (JW2-
FP2 Low Temp) provides field selection of temperature limit
setting for FP2 to be 30F or 10F.
Not Clipped=30F. Clipped=10F.
Alarm Relay Setting - Jumper 1 (JW1-AL2 Dry) provides
field selection of Alarm Relay terminal AL2 to be jumpered
to 24VAC or to be dry (no connection).
Not Clipped=AL2 connected to R. Clipped=AL2 dry
contacts (no connection).
DIP Switches
Note: In the following field configuration options, DIP
switches should only be moved when power is removed from
the CXM control, to insure proper operation.
DIP Switch 1: Unit Performance Sentinel Disable -
provides field selection to disable the UPS feature.
On = Enabled. Off = Disabled.
DIP Switch 2: Stage 2 Selection- provides selection of whether
compressor has an on delay. If set to stage 2, the compressor
will have a 3 second delay before energizing. Also, if set for
stage 2, the alarm relay will NOT cycle during test mode.
On = Stage 1 . Off = Stage 2
DIP Switch 3: - Not Used.
DIP Switch 4: DDC Output at EH2 - provides selection
for DDC operation. If set to DDC Output at EH2, the EH2
terminal will continuously output the last fault code of the
controller. If set to EH2 normal, then the EH2 will operate
as standard electric heat output.
On = EH2 Normal. Off = DDC Output at EH2.
NOTE: Some CXM controls only have a 2 position DIP
switch package. If this is the case, then this option can be
selected by clipping the jumper which is in position 4 of SW1:
Jumper not clipped = EH2 Normal. Jumper clipped = DDC
Output at EH2.
DIP Switch 5: Factory Setting - Normal position is On. Do
not change selection unless instructed to do so by the Factory.
Alarm Relay
Open
Open
Open
Closed
Cycling Code 1
Cycling Code 2
Cycling Code 3
Cycling Code 4
Cycling Code 5
Special Notes and Examples:
Cycling Code 6 - Slow Flash = 1 flash every 2 seconds
Cycling Code 7
- Fast Flash = 2 flashes every 1 second
- Flash code 2 = 2 quick flashes, 10 sec. pause,
Cycling Code 8
2 quick flashes, 10 sec. pause, etc.
Cycling Code 9 - On pulse 1/3 sec.; off pulse 1/3 sec.
CXM Electronic Heat Pump Control

Safety Features
The following safety features are provided to protect the
compressor, heat exchangers, wiring and other components
from damage caused by operation outside of design conditions.
Anti-Short Cycle Protection- The control features a 5 minute
anti-short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at power up.
Random Start - The control features a 5-80 second random
start upon power up.
Extended Compressor Operation Monitoring - If the
compressor relay has been on for 4 continuous hours, then
the control will automatically turn off the compressor relay
and wait the short cycle protection time. All appropriate
safeties including the LP will be monitored during the off
time. If all operation is normal, then if the compressor
demand is still present, the control will turn the compressor
back on.
Fault Retry - In Fault Retry mode, the Status LED begins
slow flashing to signal that the control is trying to recover
from a fault input. The CXM control will stage off the
outputs and then try again to satisfy the thermostat "Y"
input call. Once the thermostat input calls are satisfied,
the control will continue on as if no fault occurred. If 3
consecutive faults occur without satisfying the thermostat
"Y" input call, then the control will go to Lockout mode. The
last fault causing the lockout will be stored in memory and
can be viewed by going into test mode.
Note: If 1 Try is selected for FP1 and FP2, then there will
be no retries for FP1 and FP2 faults. The control will only
try one time for these faults.
Lockout - In Lockout mode, the Status LED will begin fast
flashing. The compressor relay is turned off immediately.
Lockout mode can be soft reset via the thermostat Y input
or can be hard reset via the disconnect. The last fault causing
the lockout will be stored in memory and can be viewed by
going into test mode.
Lockout with Emergency Heat - While in Lockout mode, if
W becomes active, then Emergency Heat mode will occur.
High Pressure Switch - When the High Pressure Switch
opens due to high refrigerant pressures, the Compressor relay
is de-energized immediately since the High Pressure Switch
is in series with the compressor contactor coil. The High
Pressure Fault recognition is immediate as well.
High Pressure Lockout Code = 2
Example: 2 quick flashes, 10 sec pause, 2 quick flashes, 10
sec. pause, etc.
Low Pressure Switch - The Low Pressure Switch must be
open and remain open for 30 continuous seconds during "on"
cycle to be recognized as a Low Pressure fault. If the low
pressure switch is open for 30 seconds prior to compressor
power up it will be considered a low pressure (loss of charge)
fault. The Low Pressure Switch input is bypassed for the
initial 120 seconds of a compressor run cycle.
Low Pressure Lockout Code = 3
CXM Electronic Heat Pump Control
Part I - CXM Electronic Heat Pump Control
Water Coil Freeze Protection (FP1) - The control will
recognize an FP1 fault, during a compressor run cycle if:
a) the thermistor temperature is below the selected freeze
protection limit setting, AND
b) the thermistor temperature is rising (getting warmer) at
a rate LESS than 2F per 30 second time period. The
FP1 input is bypassed for the initial 120 seconds of a
compressor run cycle.
FP1 Lockout Code = 4
Air Coil Freeze Protection (FP2) - The control will
recognize an FP2 fault, during a compressor run cycle if:
a) the thermistor temperature is below the selected freeze
protection limit setting, AND
b) the thermistor temperature is rising (getting warmer) at a
rate LESS than 2F per 30 second time period.
The FP2 input is bypassed for the initial 120 seconds of a
compressor run cycle.
FP2 Lockout Code = 5
Condensate Overflow - The Condensate Overflow sensor
must sense overflow levels for 30 continuous seconds to
be recognized as a CO fault. Condensate Overflow will be
monitored during compressor run cycle.
CO Lockout Code = 6
Over/Under Voltage Shutdown - An Over/Under Voltage
condition exists when the control voltage is outside the
range of 18VAC to 31.5VAC. Over/Under Voltage Shutdown
is self resetting in that if the voltage comes back within
range of 18.5VAC to 31VAC for at least 0.5 seconds, then
normal operation is restored. This is not considered a fault or
lockout. If the CXM is in over/under voltage shutdown for
15 minutes, the alarm relay will close.
Over/Under Voltage Shutdown Code = 7
Unit Performance Sentinel-UPS (patent pending) - The UPS
feature warns when the heat pump is operating inefficiently.
A UPS condition exists when:
a) in heating mode with compressor energized, if FP2 is
greater than 125F for 30 continuous seconds, or
b) in cooling mode with compressor energized, if FP1 is
greater than 125F for 30 continuous seconds, OR FP2 is
less than 40F for 30 continuous seconds.
If a UPS condition occurs, the control will immediately go
to UPS warning. The status LED will remain on as if the
control is in Normal mode. (see "LED and Alarm Relay
Operation Table" ). Outputs of the control, excluding LED
and Alarm Relay, will NOT be affected by UPS. The UPS
condition cannot occur during a compressor off cycle.
During UPS warning, the alarm relay will cycle on and off.
The cycle rate will be On for 5 seconds, Off for 25 seconds,
On for 5 seconds, Off for 25 seconds, etc.
Unit Performance Sentinel Warning Code = 8
Page 5
Part I - CXM Electronic Heat Pump Control
Swapped FP1/FP2 Thermistors - During Test mode, the
control monitors to see if the FP1 and FP2 thermistors are
in the appropriate place. If the control is in Test mode, the
control will lockout, with Code 9, after 30 seconds if:
a) the compressor is On in cooling mode and the FP1 sensor
is colder than the FP2 sensor. Or,
b) the compressor is On in heating mode and the FP2 sensor
is colder than the FP1 sensor.
Swapped FP1/FP2 Thermistor Code = 9.
Diagnostic Features
The Status LED on the CXM control advises the serviceman
of the current status of the CXM control. The status LED
can display either the current CXM mode or the last fault
memory if in test mode. See Table 1 for a complete listing of
codes. If the Fault type is "Primary" (HP, LP, FP1, FP2, or
CO) then the Fault type will always be retained in memory
(Primary faults will over write Secondary faults). If the Fault
type is "Secondary" (Over/Under Voltage, UPS or Swapped
FP1/FP2) then the Fault type will only be retained if there are
no "Primary" faults in memory. The Secondary Fault types
will not "overwrite" the Primary fault memory.
Unit Operation Description
PowerUp - The unit will not operate until all the inputs
and safety controls are checked for normal conditions.
Note: The compressor will have a 5 minute anti-short
cycle delay at power-up.
Standby - In Standby mode, Y and W inputs are not active.
Inputs O and G may be active. Compressor will be off.
Cooling - To enter Cooling mode, Y and O become
active. The first time after power-up that there is a call for
compressor, the compressor will follow a 5 to 80 second
random start delay. There will also be a 5 minute compressor
anti-short cycle protection time as well. After the random
start delay and the anti-short cycle delay, the compressor
relay is energized. On all subsequent compressor calls, the
random start delay is omitted.
Heating Stage 1 - To enter Heating Stage 1 mode, Y
becomes active. The first time after power-up that there is
a call for compressor, the compressor will follow a 5 to 80
second random start delay. There will also be a 5 minute
compressor anti-short cycle protection time as well. After
the random start delay and the anti-short cycle delay, the
compressor relay is energized. On all subsequent compressor
Page 6 CXM Electronic Heat Pump Control
calls, the random start delay is omitted.
Heating Stage 2 - To enter Heating Stage 2 mode, W
becomes active (Y already active). The G input must be active
or the W input is ignored. The Compressor relay remains on.
EH1 is turned on immediately. With continuing Heating Stage
2 demand, EH2 will turn on after 10 minutes. The EH2 will
not turn on (or will turn off if already on) if FP1 temperature
is greater than 45F and FP2 is greater than 110F.
Emergency Heat - In Emergency Heat mode, W becomes
active while Y is not active. The G input must be active or
the W input is ignored. EH1 is turned on immediately. With
continuing Emergency Heat demand, EH2 will turn on after
5 minutes. The FP1 and FP2 temperatures do not effect
emergency heat operation.
Engineering Guide Specifications
The following engineering guide specifications for the CXM
control should be a part of all product submittals.
CXM Control
A microprocessor-based compressor controller (CXM)
shall be provided to monitor and control unit operation.
The control shall provide compressor and electric heater
sequencing, high and low pressure monitoring, field
selectable water and air coil freeze protection sensing,
condensate overflow sensing, over/under voltage monitoring,
and unit performance sentinel. The control shall also
provide for water valve connection, a test mode, short cycle
protection, random start-up, as well as fault LED, fault
memory, and intelligent fault retry.
The control shall employ a quick attach harness assembly for
low voltage connections to the CXM control board to aid in
troubleshooting or replacement. An integral terminal block
with screw terminals shall be provided on the CXM control
for all field low voltage connections.
Table 1a: Fault Description Table
Fault
Fault LED
Code
Fault Condition
No Fault In Memory 1 There has been no fault detected since the last
power down/power up sequence
High Pressure Switch 2 HP Open Instantly
LP open for 30 continuous seconds before or
Low Pressure Switch or LOC 3
during a call (bypassed for first 120 seconds)
FP1 below Temp limit for 30 continous seconds
Freeze Protection Coax - FP1 4
(bypassed for first 120 seconds of operation)
Freeze Protection Air Coil - FP2 5
FP2 below Temp limit for 30 continous seconds
(bypassed for first 120 seconds of operation)
Condensate overflow 6
Sense overflow (grounded) for 30 continous
seconds
Over/Under Voltage Shutdown 7 (Autoreset) "R" power supply is <18VAC or >31.5VAC
UPS Warning 8 Unit Performance Warning signal has
Swapped FP1/FP2 9 FP1 and FP2 are in reversed positions
 Part I - CXM Electronic Heat Pump Control

CXM Electronic Heat Pump Control Page 7

Part II - DXM Electronic Heat Pump Control

PART II DXM ELECTRONIC HEAT PUMP CONTROL

DXM Overview General Operating Parameters
The DXM Electronic Control is a robust, microprocessor The following are general operating parameters for the
based heat pump controller that is advanced and feature- DXM control:
laden for maximum application flexibility. The DXM Operating Environment: -40F to 176F and up to 95%
control has all of the basic CXM control features plus relative humidity, non-condensing.
additional inputs and outputs which allow for extensive Storage Environment: -40F to 185F and up to 95%
system capability. The DXM control has relay outputs for relative humidity, non-condensing.
compressor, fan, fan speed, reversing valve, alarm relay, and Power Requirements:
2 configurable accessory outputs. There are 3 LEDs which DXM only power draw -
provide status indication. - Normally 8 VA draw at 24VAC
- Maximum 12 VA draw at 24VAC. A dedicated 24VAC,
There are inputs for safety pressure switches, freeze 50-60Hz, 1Ph, 40VA transformer minimum is required
protection thermistors, condensate overflow sensor, DIP for typical WSHP application.
switch selection inputs, thermostat inputs, night setback
inputs, and emergency shutdown input. Relay and Connection Contact Ratings:
The following relays are mounted on the DXM control:
There are also 2 communications ports: one for Compressor Relay: 40VA at 24VAC
communications with DXM dual compressor heat pumps, and Alarm Relay: 28VA at 24VAC
another for communications with DXM slaved heat pumps. Reversing Valve: 28VA at 24VAC
CM Part Number: Accessory Relay 1: 28VA at 24VAC
17B0002N01 DXM Control Board Accessory Relay 2: 28VA at 24VAC
Fan Enable Relay: 1 HP at 240VAC
Fan Speed Relay: 1 HP at 240VAC
Connection ratings on the DXM control:
A terminal: 20VA at 24VAC. Larger solenoid valve draw
should be used with accessory relays.
Grounding: The control board is grounded through two of
Physical Dimensions and Layout the metal standoffs.

5"
Sig

C
Sig
R

C
C

P1 Com

Y1 R P5 P4 Fan
FanEnable
Enable
Com2 Com1 (240Vac)
(240Vac)
Y2
W1 N.O.
O/W2
G Com

R DXM 17P0002N01 Fan Speed

C (240Vac)
AL1
N.O. N.C.

AL2
R Alarm
Relay JW4
AL2 Dry Micro Status 1
NSB HP
U2 HP
C
Test LP
ESD
7"
LP 6 1/2"
OVR Fault FP1
H P2 FP1
FP2 Factory low
A voltage molex
FP2
connection for
RV RV unit harness
Micro RV
Relay
U1 CO
12 CO
R
P7 Factory low
NO1
Test Jumpers voltage molex
NC1 1 24Vdc connection for
JW3 - FP1 Low Temp electric heat
COM harness
JW2 - FP2 Low Temp EH1
NO2 JW1 - LP Norm. Open 4 EH2
NC2 Acc1
P6
Facttory Use

Relay Off On Off On

COM
3/8 standoff R CCG
Comp
Relay
P3 Acc2
Relay CC

S1 S2

1.62
5 5 1/2"
4 Mounting
Screws #6 sheet
metal screw 1 long

Page 8 DXM Electronic Heat Pump Control


Basic Control Features
Anti-short cycle protection
High and Low pressure cutouts
High and Low voltage cutouts
Water Coil freeze protection
Air Coil freeze protection
Random Start
Status LED, Test LED, and Fault LED
Reset Lockout at unit or disconnect
Intelligent Reset
Condensate Overflow sensor
Test Mode
Electric Heat Outputs
Accessory Water Valve Connection
Advanced Control Features
Two accessory relays configurable for multiple applications
Night setback with override capability
Emergency shutdown capability
Communications port for DXM dual compressor applications
Communications port for DXM slave heat pump applications
Intelligent fan speed capabilities
Boilerless electric heat
Removable thermostat connector for ease of installation
and service
Accepts heat pump (Y,O) or heat/cool (Y, W) thermostat types
Accepts heat pump thermostats with O or B reversing
valve control logic
Dehumidistat input for advanced functions
Field Selectable Inputs
Test Mode Test Mode allows the service personnel to
check the operation of the control in a timely manner. By
momentarily shorting the test terminals, the DXM control
enters a 20 minute Test Mode period in which all time delays
are sped up 15 times. During Test Mode, the Test LED will
turn on. For Diagnostic ease at the thermostat, the alarm
relay will also cycle during test mode. The Alarm relay will
cycle on and off similar to the fault LED to indicate a code
representing the last fault, at the thermostat.
Note: Code 1 indicates there is no fault in memory; stated
differently, the control has not faulted since the last
power-down to power-up sequence. Test mode can be
exited by shorting the test terminals for 3 seconds. Test
mode can also be entered and exited by cycling the G
input, 3 times within a 60 second time period.
During Test mode, the control monitors to see if the FP1 and
FP2 thermistors are in the appropriate place. If the control is
in Test mode, the control will lockout, with Code 9, after 30
seconds if:
a) the compressor is On in cooling mode and the FP1 sensor
is colder than the FP2 sensor. Or,
b) the compressor is On in heating mode and the FP2 sensor
is colder than the FP1 sensor.
Retry Mode - If the control is attempting a retry of a fault,
the status LED will slow flash (slow flash=one flash every 2
seconds) to indicate the control is in process of retrying.
Note: In the following field configuration options, jumper
wires should be clipped ONLY when power is removed
from the DXM control.
DXM Electronic Heat Pump Control
Part II - DXM Electronic Heat Pump Control
Water Coil Freeze Protection Limit Setting - Jumper 3
(JW3-FP1 Low Temp) provides field selection of temperature
limit setting for FP1 to be 30F or 10F.
Not Clipped=30F. Clipped=10F.
Air Coil Freeze Protection Limit Setting - Jumper 2 (JW2-
FP2 Low Temp) provides field selection of temperature limit
setting for FP2 to be 30F or 10F.
Not Clipped=30F. Clipped=10F.
Alarm Relay Setting - Jumper 4 (JW4-AL2 Dry) provides
field selection of Alarm Relay terminal AL2 to be jumpered
to 24VAC or to be dry (no connection).
Not Clipped=AL2 connected to R.
Clipped=AL2 dry contacts (no connection).
Low Pressure Normally Open Jumper 1 (JW1-LP Norm
Open) Provides field selection for Low Pressure input to be
Normally Closed or Normally Open.
Not Clipped = LP Normally Closed.
Clipped = LP Normally Open.
DIP Switches
Note: In the following field configuration options, DIP
switches should only be moved when power is removed
from the DXM control to insure proper operation.
DIP Package #1 (S1)
DIP Package #1 is 8 position and provides the following
setup selections.
DIP 1.1: Unit Performance Sentinel Disable - provides field
selection to disable the UPS feature.
On = Enabled. Off = Disabled.
DIP 1.2: Compressor Relay Staging Operation - provides
selection of Compressor Relay Staging Operation. The
compressor relay can be selected to turn on with Stage 1
or Stage 2 call from the thermostat. This is used with Dual
Stage units (2 compressors where 2 DXM controls are being
used) or with Master/Slave applications. In Master/Slave
applications, each compressor and fan will stage according to
its appropriate DIP 1.2. If set to stage 2, the compressor will
have a 3 second on-delay before energizing during a Stage
2 demand. Also, if set for stage 2, the Alarm relay will NOT
cycle during Test Mode.
On=Stage 1. Off=Stage 2.
DIP 1.3: Thermostat Type (heat/cool) - provides selection
of Thermostat Type. Heat Pump or Heat/Cool thermostats
can be selected. When in Heat/Cool mode, Y1 is input call
for Cooling Stage 1, Y2 is input call for Cooling Stage 2,
W1 is input call for Heating Stage 1, and O/W2 is input call
for Heating Stage 2. In Heat Pump mode, Y1 is input call for
Compressor Stage 1, Y2 is input call for Compressor Stage 2,
W1 is input call for Heating Stage 3 or Emergency Heat, and
O/W2 is the input call for RV (heating or cooling dependent
upon DIP 1.4).
On=Heat Pump. Off=Heat/Cool.
Page 9
Part II - DXM Electronic Heat Pump Control

DIP 1.4: Thermostat Type (O/B) - provides selection of
Thermostat Type. Heat Pump Thermostats with O output on
with Cooling or B output on with Heating can be selected.
On=HP Stat with O output with Cooling. Off=HP Stat with B
output with Heating.
DIP 1.5: Dehumidification Mode - provides selection of
normal or dehumidification fan mode. In dehumidification
mode, the Fan Speed relay will remain off during Cooling
Stage 2. In normal mode, the Fan Speed relay will turn on
during Cooling Stage 2.
On=Normal fan mode. Off=Dehumidification mode.
DIP 1.6: DDC Output at EH2 - DIP Switch 1.6 provides
selection for DDC operation. If set to DDC Output at EH2,
the EH2 terminal will continuously output the last fault code
of the controller. If set to EH2 normal, then the EH2 will
operate as standard electric heat output.
On = EH2 Normal. Off = DDC Output at EH2.
DIP 1.7: Boilerless Operation - provides selection
of Boilerless Operation. In Boilerless mode, only the
compressor is used for heating mode when FP1 is above the
temperature specified by the setting of DIP 1.8. If DIP 1.8
is set for 50F, then the compressor is used for heating as
long as FP1 is above 50F. Below 50F, the compressor is
not used and the control goes into Emergency Heat mode,
staging on EH1 and EH2 to provide heating. If a thermal
switch is being used in place of the FP1 thermistor, then only
the compressor will be used for heating mode when the FP1
terminals are closed. If the FP1 terminals are open, then the
compressor is not used and the control goes into Emergency
Heat mode.
On=normal. Off=Boilerless operation.
DIP 1.8: Boilerless Changeover Temperature - provides
selection of Boilerless changeover temperature setpoint.
On=50F. Off=40F.
DIP Package #2 (S2)
DIP Package #2 is 8 position and provides the following
setup selections.
DIP 2.1: Accessory1 relay personality - provides selection of
Acc1 relay personality. See Table 2.
DIP 2.2: Accessory1 relay personality - provides selection of
Acc1 relay personality. See Table 2.
DIP 2.3: Accessory1 relay personality - provides selection of
Acc1 relay option. See Table 2.
DIP 2.4: Accessory2 relay personality - provides selection of
Acc2 relay personality. See Table 3.
DIP 2.5: Accessory2 relay personality - provides selection
of Acc2 relay personality. See Table 3.
DIP 2.6: Accessory2 relay personality - provides selection of
Acc2 relay option. See Table 3.
DIP 2.7: Auto Dehumidification Fan Mode or High Fan
Mode - provides selection of Auto Dehumidification Fan
Mode or High Fan Mode. In Auto Dehumidification Mode,
the Fan Speed relay will remain off during Cooling Stage 2
IF the H input is active. In High Fan Mode, the Fan Enable
and Fan Speed relays will turn on when the H input is active.
On=Auto Dehumidification Mode. Off=High Fan Mode.
DIP Switch 2.8: Factory Setting - Normal position is On. Do
not change selection unless instructed to do so by the Factory.
Safety Features
The following safety features are provided to protect the
compressor, heat exchangers, wiring and other components
from damage caused by operation outside of design conditions.
Anti-Short Cycle Protection - The control features a 5
minute anti-short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at power up.
Random Start - The control features a 5-80 second random
start upon power up. The random start delay will be present
after a control power up and after returning from Night
Setback or Emergency Shutdown modes.

Table 2: Accessory Relay 1 Configuration Extended Compressor Operation Monitoring - If the

compressor relay has been on for 4 continuous hours, then
Dip 2.1 Dip 2.2 Dip 2.3 Acc1 Relay Option the control will automatically turn off the compressor relay
and wait the short cycle protection time. All appropriate
On On On Cycle with fan
safeties including the LP will be monitored during the off
Off On On Digital NSB
time. If all operation is normal, then if the compressor
On Off On Water valve slow opening
On On Off OAD
demand is still present, the control will turn the compressor
Off Off Off Reheat option - Humidistat back on.
Off On Off Reheat option - Dehumidistat
Fault Retry - In Fault Retry mode, the Status LED begins
All other DIP combinations are invalid
slow flashing to signal that the control is trying to recover
from a fault input. The Fault LED will also begin flashing
a code representing the last fault, which occurred. The
Table 3: Accessory Relay 2 Configuration DXM control will stage off the outputs and then try again
to satisfy the thermostat call for compressor. Once the
Dip 2.4 Dip 2.5 Dip 2.6 Acc2 Relay Option thermostat input calls are satisfied, the control will continue
on as if no fault occurred. If 3 consecutive faults occur
On On On Cycle with compressor without satisfying the thermostat call for compressor, then
Off On On Digital NSB the control will go to Lockout mode. The last fault causing
On Off On Water valve - slow opening the lockout will be stored in memory and is displayed by the
On On Off OAD Fault LED.
All other DIP combinations are invalid

Page 10 DXM Electronic Heat Pump Control


Note: If 1 Try is selected for FP1 and FP2, then there will
be no retries for FP1 and FP2 faults. The control will only
try one time for these faults.
Lockout - In Lockout mode, the Status LED will begin fast
flashing. The Fault LED will be flashing a code representing
the last fault, which occurred that caused the lockout. The
compressor relay is turned off immediately. Lockout mode
can be soft reset via the thermostat by removing the call for
compressor, or can be hard reset via the disconnect. The last
fault causing the lockout will be stored in memory and is
displayed by the Fault LED.
Lockout with Emergency Heat - If the DXM is configured
for Heat Pump thermostat mode (see DIP 1.3), the DXM
is in Lockout mode, and the W input becomes active, then
Emergency Heat mode will occur during Lockout.
High Pressure Switch - When the High Pressure Switch
opens due to high refrigerant pressures, the Compressor relay
is de-energized immediately since the High Pressure Switch
is in series with the compressor contactor coil. The High
Pressure Fault recognition is immediate as well. The Fault
LED will immediately begin flashing Code 2 when a High
Pressure Fault occurs.
High Pressure Lockout Code = 2
Example: 2 quick flashes, 10-sec pause, 2 quick flashes, 10-
sec. pause, etc.
Low Pressure Switch - The Low Pressure Switch must be
open and remain open for 30 continuous seconds during a
compressor on cycle to be recognized as a Low Pressure
fault. If the low pressure switch is open for 30 seconds prior
to compressor power up it will be considered a low pressure
(loss of charge) fault. The Low Pressure Switch input is
bypassed for the initial 120 seconds of a compressor run
cycle. The Fault LED will immediately begin flashing Code
3 when a Low Pressure Fault occurs.
Low Pressure Lockout Code = 3
Water Coil Freeze Protection (FP1) -The control will
recognize an FP1 fault, during a compressor run cycle if:
a) the thermistor temperature is below the selected freeze
protection limit setting, AND
b) the thermistor temperature is rising (getting warmer) at a
rate LESS than 2F per 30 second time period.
The FP1 input is bypassed for the initial 120 seconds of a
compressor run cycle. The Fault LED will immediately begin
flashing Code 4 when a FP1 Fault occurs.
FP1 Lockout Code = 4
Air Coil Freeze Protection (FP2) - The control will
recognize an FP2 fault, during a compressor run cycle if:
a) the thermistor temperature is below the selected freeze
protection limit setting, AND
b) the thermistor temperature is rising (getting warmer) at a
rate LESS than 2F per 30 second time period.
The FP2 input is bypassed for the initial 120 seconds of a
compressor run cycle. The Fault LED will immediately
begin flashing Code 5 when a FP2 Fault occurs.
FP2 Lockout Code = 5
DXM Electronic Heat Pump Control
Part II - DXM Electronic Heat Pump Control
Condensate Overflow - The Condensate Overflow sensor
must sense overflow levels for 30 continuous seconds to
be recognized as a CO fault. Condensate Overflow will be
monitored at all times. The Fault LED will immediately begin
flashing Code 6 when a Condensate Overflow Fault occurs.
Condensate overflow will be monitored during compressor
run cycle.
CO Lockout Code = 6
Over/Under Voltage Shutdown - An Over/Under Voltage
condition exists when the control voltage is outside the
range of 18VAC to 31.5VAC. Over/Under Voltage Shutdown
is self-resetting in that if the voltage comes back within
range of 18.5VAC to 31VAC for at least 0.5 seconds, then
normal operation is restored. This is not considered a fault or
lockout. If the DXM is in over/under voltage shutdown for
15 minutes, the alarm relay will close.
Over/Under Voltage Shutdown Code = 7
Unit Performance Sentinel-UPS (patent pending) -
The UPS feature warns when the heat pump is operating
inefficiently. A UPS condition exists when:
a) In heating mode with compressor energized, if FP2 is
greater than 125F for 30 continuous seconds, or
b) In cooling mode with compressor energized, if FP1 is
greater than 125F for 30 continuous seconds, OR FP2 is
less than 40F for 30 continuous seconds.
If a UPS condition occurs, the control will immediately go
to UPS warning. The status LED will remain on as if the
control is in Normal mode. (see "LED and Alarm Relay
Operation Table"). Outputs of the control, excluding Fault
LED and Alarm Relay, will NOT be affected by UPS. The
UPS condition cannot occur during a compressor off cycle.
During UPS warning, the Alarm Relay will cycle on and off.
The cycle rate will be On for 5 seconds, Off for 25 seconds,
On for 5 seconds, Off for 25 seconds, etc
Unit Performance Sentinel Warning Code = 8
Swapped FP1/FP2 Thermistors - During Test mode, the
control monitors to see if the FP1 and FP2 thermistors are
in the appropriate place. If the control is in Test mode, the
control will lockout, with Code 9, after 30 seconds if:
a) the compressor is On in cooling mode and the FP1 sensor
is colder than the FP2 sensor. Or,
b) the compressor is On in heating mode and the FP2 sensor
is colder than the FP1 sensor.
Swapped FP1/FP2 Thermistor Code = 9.
ESD The ESD (Emergency Shut Down) mode is utilized
when the ERV (Energy Recovery Ventilator) option is
applied to an RE series rooftop unit to indicate an ERV fault.
A contact closure at the ERV unit will connect common to
the ESD terminal, which will shut down the rooftop/ERV
units. The green status light will flash code 3 when the unit
is in ESD mode. The ESD mode can also be enabled from an
external common signal to terminal ESD (see Thermostat
Inputs section for details).
ESD mode = code 3 (green status LED)
Page 11
Part II - DXM Electronic Heat Pump Control

Diagnostic Features Heating Stage 1

The Status LED and Fault LED on the DXM control advises
service personnel of the current status of the DXM control.
The Status LED will indicate the current mode that the DXM
control is in. The Fault LED will ALWAYS flash a code
representing the LAST fault in memory. If there is no fault
on memory, then the Fault LED will flash Code 1. See Table
4 for a complete listing of codes.
Unit Operation Description
Power Up
The unit will not operate until all the inputs and safety
controls are checked for normal conditions.
Note: The compressor will have a 5-minute anti-short
cycle delay at power-up.
Standby/Fan Only
In Standby mode, the compressor will be off. The Fan
Enable, Fan Speed, and RV relays may be on if appropriate
inputs are present. If there is a Fan 1 demand, then the Fan
Enable relay will turn on immediately. If there is a Fan 2
demand, then the Fan Enable and Fan Speed relays will turn
on immediately.
Note: DIP1.5 (Dehum Fan Mode Select) has no effect
upon Fan 1 and Fan 2 outputs.
The RV relay will not directly track the input demands for
RV, the DXM control will employ smart RV control.
This ensures that the RV will only switch positions if the
thermostat has called for a heating/cooling mode change.
In Heating Stage 1 mode, the Fan Enable and Compressor
relays are turned on immediately. If configured as Stage 2
(DIP1.2=off), then the compressor and fan will not turn on
until there is Stage 2 demand. The Fan Enable relay and
Compressor relay are turned off immediately when the
Heating Stage 1 demand is removed. The control reverts to
Standby mode. If there is a Master/Slave situation or a Dual
Compressor situation, all Compressor relays and related
functions will track with their associated DIP1.2.
Heating Stage 2
In Heating Stage 2 mode, the Fan Enable and Compressor relays
remain on. The Fan Speed relay is turned on immediately.
The Fan Speed relay is turned off immediately when the
Heating Stage 2 demand is removed. The control reverts to
Heating Stage 1 mode. If there is a Master/Slave situation
or a Dual Compressor situation, all Compressor relays and
related functions will track with their associated DIP1.2.
Heating Stage 3
In Heating Stage 3 mode, the Fan Enable, Fan Speed and
Compressor relays will remain on. EH1 output is turned on
immediately. With continuing Heating Stage 3 demand, EH2
will turn on after 10 minutes. EH1 and EH2 are turned off
immediately when the Heating Stage 3 demand is removed.
The control reverts to Heating Stage 2 mode. During Heating
Stage 3 mode, EH2 will be off (or will turn off if already on)
if FP1 is greater than 45F AND FP2 is greater than 110F
(FP2 greater than 110F includes the condition that FP2 is
shorted). This condition will have a 30-second recognition
time. During Heating Stage 3 mode, EH1, EH2, Fan Enable
and Fan Speed will be on if the G input is not active.

Table 4: LED and Alarm Relay Output Table

Description of Status LED Test LED

Fault LED (red) Alarm Relay
Operation (green) (yellow)

Normal mode On - Off Open

Cycle (closed 5 sec,
Normal mode with UPS On - Flashing Code 8
open 25 sec)
DXM is non-functional Off Off Off Open
Fault Retry Slow Flash - Flashing fault code Open
Lockout Fast Flash - Flashing fault code Closed
Test Mode - On - -
Night Setback Flashing Code 2 - - -
ESD Flashing Code 3 - - -
Invalid T-stat Inputs Flashing Code 4 - - -
HP Fault Slow Flash - Flashing Code 2 Open
LP Fault Slow Flash - Flashing Code 3 Open
FP1 Fault Slow Flash - Flashing Code 4 Open
FP2 Fault Slow Flash - Flashing Code 5 Open
CO Fault Slow Flash - Flashing Code 6 Open
Open (closed after 15
Over/Under Voltage Slow Flash - Flashing Code 7
minutes)

Notes:
a)"Flashing Appropriate Code" means that the Fault LED will
ALWAYS flash a code representing the LAST fault in memory. If
there is no fault in memory, the Fault LED will flash code 1.
b) Codes will be displayed with a 10 second Fault LED off period.
c) Slow flash will be 1 flash per every 2 seconds.
d) Fast flash will be 2 flash per every 1 second.
e) On pulse 1/3 sec.; off pulse 1/3 sec.

Page 12 DXM Electronic Heat Pump Control


Emergency Heat
In Emergency Heat mode, the Fan Enable and Fan Speed
relays are turned on. EH1 is turned on immediately. With
continuing Emergency Heat demand, EH2 will turn on after
5 minutes. EH1 and EH2 are turned off immediately when
the Emergency Heat demand is removed. The Fan Enable
and Fan Speed relays will turn off after a 60-second delay.
The control reverts to Standby mode. During Emergency
Heat mode, EH1, EH2, Fan Enable and Fan Speed will be on
if the G input is not active.
Cooling Stage 1
In Cooling Stage 1 mode, the Fan Enable, Compressor,
and RV relays are turned on immediately. If configured as
Stage 2 (DIP1.2=off), then the compressor and fan will not
turn on until there is Stage 2 demand. The Fan Enable and
Compressor relays are turned off immediately when the
Cooling Stage 1 demand is removed. The control reverts
to Standby mode. The RV relay remains on until there is a
Heating demand. If there is a Master/Slave situation or a
Dual Compressor situation, all Compressor relays and related
functions will track with their associated DIP1.2.
Cooling Stage 2
In Cooling Stage 2 mode, the Fan Enable, Compressor,
and RV relays remain on. The Fan Speed relay is turned on
immediately (see DIP1.5). The Fan Speed relay is turned off
immediately when the Cooling Stage 2 demand is removed.
The control reverts to Cooling Stage 1 mode. If there is a
Master/Slave situation or a Dual Compressor situation, all
Compressor relays and related functions will track with their
associated DIP1.2.
Night Low Limit (NLL) Staged Heating
In NLL Staged Heating mode, the OVR input becomes active
and is recognized as a call for Heating (OVR is an alternate
means of calling for Heating mode). In NLL Staged Heating
mode, the control will immediately go into Heating Stage
1 mode With an additional 30 minutes of NLL demand, the
control will go into Heating Stage 2 mode. With another
additional 30 minutes of NLL demand, the control will go
into Heating Stage 3 mode.
Special DXM Application Notes
Generally the following applications are based upon
configuring the accessory relays.
Cycle with Fan - If Accessory relay 1 is configured to cycle
with fan, Accessory relay 1 will be on any time the Fan
Enable relay is on.
Cycle with Compressor - If Accessory relay 2 is configured
to cycle with compressor, Accessory relay 2 will be on any
time the Compressor relay is on.
Digital Night Setback - If an Accessory relay is configured
for Digital NSB, the Accessory relay will be on any time the
NSB input is connected to Ground C.
Note: If there are no Accessory relays configured
for Digital NSB, then the NSB and OVR inputs are
automatically configured for mechanical operation.
See Mechanical NSB operation below.
DXM Electronic Heat Pump Control
Part II - DXM Electronic Heat Pump Control
Mechanical Night Set Back - When the NSB input is
connected to Ground C, all thermostat inputs (G, Y1, Y2,
W1, and O/W2) are ignored. A thermostat setback Heating
call can then be connected to the OVR input. If the OVR
input becomes active, then the DXM will enter NLL Staged
Heating mode. NLL Staged Heating Mode would then
provide heating during the NSB period.
Water Valve/Slow Opening - If an Accessory relay is
configured for Water Valve/Slow Opening, the Accessory
relay will turn on 60 seconds prior to the Compressor Relay
turning on.
Outside Air Damper-If an Accessory relay is configured for
OAD, the Accessory relay will normally turn be on any time the
Fan Enable relay is on. But, following a return from NSB (NSB
input no longer connected to Ground C) to Normal Mode,
the Accessory relay will not turn on for 30 minutes even if the
Fan Enable relay is on. After this 30-minute timer expires, the
Accessory relay will turn on if the Fan Enable relay is on.
Thermostat Inputs
Table 5 shows the resulting demand from differing
combinations of inputs.
Y1 - Y1 is the input for compressor stage 1 if DIP1.3=on.
Y1 is the input for Cooling Stage 1 if DIP1.3=off.
Y2 - Y2 is the input for compressor stage 2 if DIP1.3=on. Y2
is the input for Cooling Stage 2 if DIP1.3=off.
W1 - If Y1 and Y2 are active and DIP1.3=on, then W1 is
the input for Heating Stage 3. If Y1 and Y2 are not active
and DIP1.3=on, then W1 is the input for Emergency Heat. If
DIP1.3=off, then W1 is the input for Heating Stage 1.
O/W2 - O/W2 is the input for Reversing Valve relay if
DIP1.3=on and DIP1.4=on. O/W2 is the input for Heating
Stage 2 if DIP1.3=off. O/W2 is the input for Heat Mode
if DIP1.3=on and DIP1.4=off; this means that the thermostat
outputs a B call when in Heating mode and does NOT have
an O output. The DXM control will employ Smart RV
control. This ensures that the RV will only switch positions if
the thermostat has called for a heating/cooling mode change.
G - G is the input for Fan Enable relay.
NSB and Override - NSB is the input for Night Setback
mode. When Digital NSB is selected via the Accessory relays
DIPswitch inputs and the NSB input is connected to Ground
C, then the appropriately configured Accessory relay is
turned on to signal the digital thermostat to go to Night Setback
Setpoints. Stated differently, when configured for Digital NSB
mode, the Accessory relay directly tracks the NSB input.
When Digital NSB is NOT selected via the Accessory
relays DIPswitch inputs and the NSB input is connected to
Ground C, then Y1, Y2, W1 and O/W2 and G are ignored.
During this time period, if OVR is momentarily connected
to 24VAC, then Y1, Y2, W1 and O/W2 and G are once again
monitored for 2 hours. After the 2 hour Override period, the
DXM reverts back to ignoring Y1, Y2, W1 and O/W2 and
G, assuming the NSB input is still connected to Ground C.
There will be a random start timer when coming back from
NSB mode.
Page 13
Part II - DXM Electronic Heat Pump Control

Note: The maximum number of DXM controls with daisy- Other Outputs
chained "NSB" terminals is 75. Also, the maximum total
wire resistance of the "NSB" wiring is 500 Ohms. Table 12 displays input and output signals.

ESD - ESD is the input for Emergency Shutdown mode. Electric Heat
When the ESD input is connected to Ground C, all inputs Outputs EH1 and EH2 turn on whenever the DXM control is
are ignored and all outputs are turned off. There will be a in the following modes: Heating Stage 3, Emergency Heat,
random start timer when coming back from ESD. and boilerless operation.
Note: The maximum number of DXM controls with Status LED
daisy-chained "ESD" terminals is 75. Also, the maximum
total wire resistance of the "ESD" wiring is 500 Ohms. The Status LED is green. The Status LED indicates what
mode the DXM control is in. See Table 4: LED and Alarm
OVR - OVR is the input for Night Setback Override or Relay Operation.
Night Low Limit Staged Heating input (NLL). When Digital
NSB is NOT selected via the Accessory relays DIP switch Test LED
inputs and NSB is connected to Ground C, then if OVR is
momentarily connected to 24VAC (minimum 1 second) then The Test LED is yellow. The Test LED will be on any time
the OVR input is recognized as a Night Setback Override the control is in Test mode. See Table 4: LED and Alarm
signal and the DXM control reverts from Night Setback and Relay Operation.
begins monitoring thermostat inputs for heating and cooling
calls for a 2 hour override period. If NSB is connected to Fault LED
ground "C", then if OVR is continuously connected to 24V The Fault LED is red. The Fault LED ALWAYS flashes the
AC, then the OVR input is recognized as a call for NLL corresponding code for the last fault that has occurred. If
staged heating and the control enters NLL staged heating. there is no fault in memory, then the fault LED will flash
H - The H input function is determined by the setting Code 1. If the Fault type is Primary (HP, LP, FP1, FP2, or
of DIP2.7. If DIP2.7=on then the H input is defined as CO) then the Fault type will always be retained in memory
Automatic Dehumidification Mode and is used as an (Primary faults will over write Secondary faults). If the Fault
automatic counterpart to DIP1.5, meaning if H is connected type is Secondary (Over/Under Voltage, UPS or Swapped
to 24VAC then the Fan Speed Relay will not turn on during FP1/FP2) then the Fault type will only be retained if there are
Cooling Stage 2. If H is not connected to 24VAC then the Fan no Primary faults in memory. The Secondary Fault types
Speed Relay will turn on during Cooling Stage 2. will not overwrite the Primary fault memory. See Table 4:
LED and Alarm Relay Operation.
If DIP2.7=off then the H input is defined as High Speed Fan
input and is used as an input to call for High Speed Fan. If the Communications
control is in normal operating modes such as Standby, Cooling
or Heating AND the H input is connected to 24VAC, then the There are two communications ports (Com1 and Com2) which
Fan Enable and Fan Speed relays will be on at all times (this provide robust communications to external DXM control
operation is very similar to the G/Fan Enable operation). boards via a simple noise resistant low speed protocol. Wiring
to Com1 and Com2 does NOT require the use of shielded
Table 5: Thermostat Inputs with resulting demands wiring for operation; standard thermostat wire can be used.
Com1
Tstat Inputs Dip Switch
Stat (HP/HC) Stat Resulting
Com1 is used to communicate thermostat and
G Y1 Y2 W1 O/W2 external calls to other DXM Master/Slave
Ty p e ( O / B ) Ty p e Demand #1
Dip 1.3 Dip 1.4 controls. In this configuration, up to 3 heat
- - Standby/Off pumps can be controlled by one thermostat.
- x x HP O C1 Note: Each heat pump could potentially be
- x HP B C1 a Dual Compressor unit thus there could
- x HC - C1 be up to 6 DXM controls being controlled
- - x x HP O C2
- - x HP B C2
by one thermostat. However, only 1 DXM
- - x HC - C2 control in each heat pump will be daisy-
- x HP O H1 chained on Com1. See schematic on page 16.
- x x HP B H1
The Master DXM control is defined as the
- - x HP O H2 DXM control, which is directly connected
- - x x HP B H2 to the wall-mounted thermostat, time clock,
fire alarm, and humidistat. The Master DXM
- x - x HP O H3
- x - x x HP B H3
communicates to the Slave DXM typical
signals such as: Y1, Y2, W1, O/W2, G, NSB,
ESD, OVR, and H. The Slave DXM controls
- - - x x HP O Invalid should have no direct connections to any
- x - x - HC - Invalid exterior devices such as thermostats, time
- x - - x HC - Invalid clocks, fire alarms, humidistats, etc
- - x x - HC - Invalid
- - x - x HC - Invalid
- x x x HP B Invalid

Page 14 DXM Electronic Heat Pump Control

 Part II - DXM Electronic Heat Pump Control

Com2 exterior devices such as thermostats, time clocks, fire alarms,

Com2 is used to communicate thermostat and external calls
to a second DXM control being used for Dual Compressor
Function. A heat pump with two compressors will have a
DXM control for each compressor. The Master DXM control
will handle all I/O with external sources as well as monitor
and control operations of the Secondary DXM control.
The Master DXM control is defined as the DXM control,
which is directly connected to the wall-mounted thermostat,
time-clock, fire alarm, and humidistat. The Master DXM
communicates to the Secondary DXM typical signals such
as: Y1, Y2, W1, O/W2, G, NSB, ESD, OVR, and H. The
Secondary DXM control should have no connections to any
humidistats, etc
Since the Master and Secondary DXM controls share CO
sensor and water valve/pump restart operations, these 2
signals are shared via communications as well. If either
the Master or Secondary DXM control senses a CO fault,
both DXM controls will fault and/or lockout due to the CO
signal. Regarding water valve/pump restart control, if either
the Master or Secondary DXM control faults or goes into
lockout mode, it will continue to provide water valve/pump
restart operation for the other functioning DXM control.

Table 6: System Inputs with the resulting demand. Table 6 describes demand changes with differing system input
(ESD, NSB, OVR) and DIP input settings. Resulting Demand #1 is derived from Table 4.
Resulting Demand #1 System Inputs NSB Type Resulting Demand #2
(From Table 4) ESD NSB OVR (After ESD, NSB)
- x - - - ESD
Invalid - - - - Invalid
All (excluding Invalid) - All (excluding Invalid)
All (excluding Invalid) M - All (excluding Invalid)
C1, C2 x - Invalid
Off, F, H1, H2, or H3 x - NLL Staged Heating
EH x - EH
All (excluding Invalid) x Mechanical Standby/Off
All for 2 hrs and then revert to
All (excluding Invalid) x M Mechanical
Standby/Off (excluding Invalid)
C1, C2 x x Mechanical Invalid
Off, F, H1, H2, or H3 x x Mechanical NLL Staged Heating
EH x x Mechanical EH
All (excluding Invalid) x Digital All (excluding Invalid)
All (excluding Invalid) x M Digital All (excluding Invalid)
C1, C2 x x Digital Invalid
Off, F, H1, H2, or H3 x x Digital NLL Staged Heating
EH x x Digital EH
"M" is momentary input
"X" is continuous input

Table 7: "H" input with resulting demand modes. Table 7 describes demand changes with "H" input and DIP 2.1-2.3,
and 2.7 settings. Resulting Demand #2 is derived from Table 5.

Resulting Demand #2 H Auto Dehum / F2 Resulting Demand #3

(From Table 5) (After DIP 2.1-2.3, 2.7 Logic)
Dip 2.7
Standby/Off with Auto Dehum
Standby/Off x Auto Dehum Mode
enabled
Standby/Off x High Fan Mode F2

F1 x Auto Dehum Mode F1 with Auto Dehum enabled

F1 x High Fan Mode F2

C1 x Auto Dehum Mode C1 with fan destage

C1 x High Fan Mode *Clg with High Fan

C2 x Auto Dehum Mode C2 with fan destage

C2 x High Fan Mode *Clg with High Fan

H1 x Auto Dehum Mode H1

H1 x High Fan Mode Htg with High Fan

H2 x - H2
H3 x - H3
EH x - EH
Invalid - - Invalid
* = signifies that High Fan is locked on regardless of any Dehum demands.

DXM Electronic Heat Pump Control Page 15

Part II - DXM Electronic Heat Pump Control

Page 16 DXM Electronic Heat Pump Control

 Part III - CXM/DXM Application Notes

PART III CXM/DXM SERVICE AND APPLICATION NOTES

CXM/DXM Sensors Table 9: 1% Sensor Calibration Points
Pressure Switches-
Minimum Maximum Nominal
Temp (F) Resistance Resistanc Resistance
All pressure switches are designed to be normally closed (ohm) e (ohm) (ohm)
during normal operating conditions, and to open upon fault.
78.5 9523 9715 9619
Condensate Sensor- 77.5 9650 9843 9746
76.5 10035 10236 10135
The condensate sensor input will fault upon sensing 75.5 10282 10489 10385
impedance less than 100,000 Ohms for 30 continuous 33.5 30975 31598 31285
seconds. The recommended design uses a single wire 32.5 31871 32512 32190
terminated with a male 1/4" quick connect located in the 31.5 32653 33310 32980
drain pan at desired trip level. Upon a high condensate 30.5 33728 34406 34065
level the water will short between the air coil and the quick 1.5 80624 82244 81430
connect producing a resistance less than 100,000 Ohms. 0.5 83327 85002 84160
Since condensate is free of impurities, it has no conductivity. 0.0 84564 86264 85410

Only the impurities from the drain pan and coil dust or
dirt create the conductance. A second ground wire with
appropriate terminal to the drain pan can be used with the
control to replace the air coil ground path. The condensate Chart 2: Thermistor Nominal Resistance
sensor can also essentially be any open contact that closes 90.0
upon a fault condition. 80.0

70.0
Thermistor Temperature Sensors-
60.0
Resistance (kOhm)
The thermistor is available in the following configurations
shown in Table 8. The thermistor is an NTC (negative 50.0
temperature coefficient) type. The sensor has a 1% tolerance
40.0
and follows the Table 8 and Chart 2 shown. Table 9 shows
the nominal resistance at any given temperature and can 30.0
be used for field service reference. The sensor will use a
minimum of 24 awg wire and be epoxy embedded in the 20.0
beryllium copper clip 10.0
. 0.0
0.0 20.0 40.0 60.0 80.0 100.0 120.0 140.0
Temperature (degF)

Table 8: Replacement Thermistor FP1, FP2 Part Numbers

Thermistor Lead Length In.

Tube OD
Type 36 48 96 192
3/8, 1/2 17B0005N06 N/A 17B0005N04 N/A
FP1 (Gray)
5/8, 7/8 N/A N/A 17B0004N01 N/A
3/8, 1/2 N/A 17B0005N02 N/A 17B0005N05
FP2 (Violet)
5/8, 7/8 N/A N/A N/A 17B0004N02

CXM/DXM Electronic Heat Pump Control Page 17

Part III - CXM / DXM Application Notes

Table 10: Nominal resistance at various temperatures CXM Thermostat Details

Resistance Resistance Thermostat Compatibility - Most all heat pump
Temp (C) Temp (F) Temp (C) Temp(F)
(kOhm) (kOhm) thermostats can be used with the CXM control. However
-17.8 0.0 85.41 55 131.0 2.99 Heat/Cool stats are NOT compatible with the CXM.
-17.5 0.5 84.16 56 132.8 2.88
-16.9 1.5 81.43 57 134.6 2.77 Anticipation Leakage Current - Maximum leakage current
-12 10.4 61.70 58 136.4 2.67 for "Y" is 50 mA and for "W" is 20mA. Triacs can be
-11 12.2 58.40 59 138.2 2.58 used if leakage current is less than above. Thermostats
-10 14.0 55.30 60 140.0 2.49
-9 15.8 52.40 61 141.8 2.40
with anticipators can be used if anticipation current is less
-8 17.6 49.60 62 143.6 2.32 than that specified above.
-7 19.4 47.00 63 145.4 2.23
-6 21.2 44.60 64 147.2 2.16 Thermostat Signals -
-5 23.0 42.30 65 149.0 2.08
-4 24.8 40.10 66 150.8 2.01 "Y" and "W" have a 1 second recognition time when
-3 26.6 38.10 67 152.6 1.94 being activated or being removed.
-2 28.4 36.10 68 154.4 1.88
-1 30.2 34.30 69 156.2 1.81 "O" and "G" are direct pass through signals but are
0 32.0 32.60 70 158.0 1.75
1 33.8 31.00 71 159.8 1.69
monitored by the micro processor.
2 35.6 29.40 72 161.6 1.64
"R" and "C" are from the transformer.
3 37.4 28.00 73 163.4 1.58
4 39.2 26.60 74 165.2 1.53 "AL1" and "AL2" originate from the alarm relay.
5 41.0 25.30 75 167.0 1.48
6 42.8 24.10 76 168.8 1.43 "A" is paralleled with the compressor output for use
7 44.6 23.00 77 170.6 1.38 with well water solenoid valves.
8 46.4 21.90 78 172.4 1.34
9 48.2 20.80 79 174.2 1.30 The "Y" 1/4" quick connect is a connection point to the
10 50.0 19.90 80 176.0 1.26
11 51.8 18.97 81 177.8 1.22 "Y" input terminal P1 for factory use. This "Y"
12 53.6 18.09 82 179.6 1.18 terminal can be used to drive panel mounted relays
13 55.4 17.25 83 181.4 1.14
14 57.2 16.46 84 183.2 1.10 such as the loop pump relay.
15 59.0 15.71 85 185.0 1.07
16 60.8 15.00 86 186.8 1.04
17 62.6 14.32 87 188.6 1.00
18 64.4 13.68 88 190.4 0.97 DXM Thermostat Details
19 66.2 13.07 89 192.2 0.94
20 68.0 12.49 90 194.0 0.92 Thermostat Compatibility -
21 69.8 11.94 91 195.8 0.89
22 71.6 11.42 92 197.6 0.86 Most all heat pump and heat/cool thermostats can be used
23 73.4 10.92 93 199.4 0.84 with the DXM control.
24 75.2 10.45 94 201.2 0.81
25 77.0 10.00 95 203.0 0.79 Anticipation Leakage Current -
26 78.8 9.57 96 204.8 0.76
27 80.6 9.17 97 206.6 0.74 Maximum leakage current for "Y" is 50mA and for "W"
28 82.4 8.78 98 208.4 0.72 is 20mA. Triacs can be used if leakage current is less
29 84.2 8.41 99 210.2 0.70
30 86.0 8.06 100 212.0 0.68
than above. Thermostats with anticipators can be used if
31 87.8 7.72 101 213.8 0.66 anticipation current is less than that specified above.
32 89.6 7.40 102 215.6 0.64
33 91.4 7.10 103 217.4 0.62 Thermostat Signals -
34 93.2 6.81 104 219.2 0.60
35 95.0 6.53 105 221.0 0.59 "Y1, Y2, W1, O/W2" and "G" have a 1 second
36 96.8 6.27 106 222.8 0.57 recognition time when being activated or being removed.
37 98.6 6.02 107 224.6 0.56
38 100.4 5.78 108 226.4 0.54 "R" and "C" are from the transformer.
39 102.2 5.55 109 228.2 0.53
40 104.0 5.33 110 230.0 0.51 "AL1" and "AL2" originate from the alarm relay.
41 105.8 5.12 111 231.8 0.50
42 107.6 4.92 112 233.6 0.48 "A" is paralleled with the compressor output for use
43 109.4 4.73 113 235.4 0.47 with well water solenoid valves.
44 111.2 4.54 114 237.2 0.46
45 113.0 4.37 115 239.0 0.45
46 114.8 4.20 116 240.8 0.43
47 116.6 4.04 117 242.6 0.42 Safety Listing
48 118.4 3.89 118 244.4 0.41
49 120.2 3.74 119 246.2 0.40 The controls are listed under the UL 353 standard for
50 122.0 3.60 120 248.0 0.39
121 249.8 0.38
Limit Controls. A comparable listing is pending for CE at
51 123.8 3.47
52 125.6 3.34 122 251.6 0.37 the time of publishing.
53 127.4 3.22 123 253.4 0.36
54 129.2 3.10 Rev.: 5/23/00 m

Page 18 CXM/DXM Electronic Heat Pump Control

 Part III - CXM/DXM Application Notes

Troubleshooting Information Table 11: CXM Input/Output Reference Table

Input or
Connection Description
Output
R - 24 VAC
General C - 24 VAC (grounded common)
Y I Connect to thermostat - Y output call for compressor
CXM/DXM board troubleshooting in general is best W I Connect to thermostat - W output call for Htg2 or Emerg Ht
O I Connect to thermostat - 0 output call for reversing valve with cooling
summarized as simply verifying inputs and outputs. G I Connect to thermostat - G output call for fan
After this process has been verified, confidence in board AL1 O Connect to thermostat fault light - 24VAC or dry alarm
AL2 O Alarm Relay 24VAC or dry
operation is confirmed and the trouble must be else A O Output for water solenoid valve - paralleled with compressor contactor coil
BR O Connection for blower relay-direct connect from G
where. Below are some general guidelines required BRG O Blower relay common connection
for developing training materials and procedures when CC O Connection for compressor contactor
CCG O Compressor contactor common connection
applying the CXM/DXM control. HP I High Pressure Switch input terminals
LP I Low Pressure Switch input terminals
FP1 I Water Coil Freeze Protection Thermistor Input
CXM Field Inputs FP2 I Air Coil Freeze Protection Thermistor Input
RV O Reversing Valve Output Terminals - direct connect from "O"
CO I Condensate overflow input terminals
All inputs are 24VAC from the thermostat.and can be 24VDC O 24 VDC supply to electric heat module
W1 O Output terminal for stage 1 electric heat
varified using a Volt meter between C and Y, G, O, W. See W2 O Output terminal for stage 2 electric heat
the I/O Reference table below.
DXM Field Inputs
All inputs are 24VAC from the thermostat and can be Table 12: DXM Input/Output Reference Table
verified using a Volt meter between C and Y1, Y2, W, Connection
Input or
Output
Description

O/W2 and G. See the I/O Reference table below. R - 24 VAC

C - 24 VAC (grounded common)

Sensor Inputs Y1
Y2
I
I
Connect to thermostat - Y1 output call for compressor stage 1
Connect to thermostat - Y2 output call for compressor stage 2
W1 I Connect to thermostat - W1 output call for Htg 3 or Emerg Ht
All sensor inputs are 'paired wires' connecting each O/W2 I Connect to thermostat - 0 output call for reversing valve with cooling
G I Connect to thermostat - G output call for fan
component with the board. Therefore continuity on AL1 O Connect to thermostat fault light - 24VAC or dry alarm
AL2 O Alarm Relay 24VAC or dry
pressure switches, and the condensate switch can be A O Output for water solenoid valve - paralleled with compressor contactor coil
Fan Enable O Fan enable relay
checked at the board connector. Fan Speed O Fan speed relay
CC O Connection for compressor contactor
The thermistor resistance should be measured with the CCG O Compressor contactor common connection
HP I High Pressure Switch input terminals
connector removed so that only the impedance of the LP I Low Pressure Switch input terminals
FP1 I Water Coil Freeze Protection Thermistor Input
thermistor is measured. If desired this reading can be FP2 I Air Coil Freeze Protection Thermistor Input
compared to the chart shown in the thermistor section RV
CO
O
I
Reversing Valve Output Terminals - direct connect from "O"
Condensate overflow input terminals
of this manual based upon the actual temperature of 24VDC
EH1
O
O
24 VDC supply to electric heat module
Output terminal for stage 1 electric heat
the thermistor clip. An ice bath can be used to check EH2 O Output terminal for stage 2 electric heat
NSB I Night Setback input
calibration of a thermistor if needed. OVR I Night Setback Over Ride Input
ESD I Emergency Shutdown Input

CXM Outputs H I Dehumidification or High Speed Fan input (dip 2.7)

The compressor relay is 24VAC and can be verified using Test Mode
a voltmeter. The fan signal is passed through the board Test mode can be entered for 20 minutes by shorting the
to the external fan relay. The alarm relay can either be test pins. For Diagnostic ease at the thermostat, the alarm
24VAC as shipped or dry contacts (measure continuity relay will also cycle during test mode. The Alarm relay
during fault) for use with DDC by clipping the J1 jumper. will cycle on and off similar to the fault LED to indicate
Electric heat outputs are 24VDC and require a voltmeter
a code representing the last fault, at the thermostat. Test
set for DC to verify operation. When troubleshooting,
mode can also be entered and exited by cycling the G
measure from 24VDC terminal to EH1 or EH2 terminals.
input, 3 times within a 60 second time period.
See the I/O Reference table below.
DXM Outputs
The compressor relay is 24VAC and can be verified using
a voltmeter. The alarm relay can either be 24VAC as
shipped or dry contacts (measure continuity during fault)
for use with DDC by clipping the J4 jumper. Electric heat
outputs are 24VDC and require a voltmeter set for DC to
verify operation. When troubleshooting, measure from
24VDC terminal to EH1 or EH2 terminals. See the I/O
Reference table below.

CXM/DXM Electronic Heat Pump Control Page 19

Part III - CXM / DXM Application Notes

Troubleshooting Chart
Use the following troubleshooting flow chart to find appropriate troubleshooting strategies on the following pages for the
CXM/DXM control and most water source heat pump applications.

Start
CXM / DXM Functional
Troubleshooting Chart
Did Unit No Check Main
Attempt to power (see power
Start? problems)
Yes
Did Unit Yes
Check fault LED code No fault
Lockout at
on control board shown
Start-up?
No
See "Unit Yes See See FP1
Unit Short See HP Replace
short LP/LOC Fault
Cycles? Fault CXM/ DXM
cycles" Fault
No

See "Only Yes See FP2 See See Over/

Only Fan
Fan Runs" Fault Condensate Under
Runs?
Fault Voltage
No
See "Only Yes Only
Comp Compressor
Runs" Runs?
No
Did unit lockout Yes
after a period of
operation?
No
See "Does No Does unit
not Operate operate in
in Clg" cooling?
Yes

Unit is OK!
"See Performance
Troubleshooting" for
further help

Page 20 CXM/DXM Electronic Heat Pump Control

 Part III - CXM/DXM Application Notes

Functional Troubleshooting
Fault
Main power Problems
HP Fault-Code 2
High pressure
Htg Clg Possible Cause
X X Green Status LED Off
X Reduced or no water flow
in cooling
X Water Temperature out of range in
cooling
X Reduced or no Air flow
in heating
Solution
Check Line Voltage circuit breaker and disconnect
Check for line voltage between L1 and L2 on the contactor
Check for 24VAC between R and C on DXM
Check primary/secondary voltage on transformer
Check pump operation or valve operation/setting
Check water flow adjust to proper flow rate
Bring water temp within design parameters
Check for dirty air filter and clean or replace
Check fan motor operation and airflow restrictions
Dirty Air Coil- construction dust etc.

Too high of external static. Check static vs blower table

X Air Temperature out of range in

LP/LOC Fault-Code 3
Low Pressure/Loss of Charge
FP1 Fault - Code 4
Bring return air temp within design parameters
heating
X X Check superheat/subcooling vs typical operating condition
Overcharged with refrigerant
table
X X Bad HP Switch Check switch continuity and operation. Replace
X X Insufficient charge Check for refrigerant leaks
Compressor pump down at start-
X Check charge and start-up water flow
up
X Reduced or no water flow Check pump operation or water valve operation/setting

Water freeze protection in heating Plugged strainer or filter. Clean or replace.

Check water flow adjust to proper flow rate
X Inadequate anti-freeze level Check antifreeze density with hydrometer
Improper freeze protect setting
X Clip FP1 jumper for antifreeze (10F) use
(30F vs 10F)

X Water Temperature out of range Bring water temp within design parameters

X X Bad thermistor Check temp and impedance correlation per chart

FP2 fault - Code 5
Air Coil freeze protection
Condensate Fault-Code 6
Over/Under Voltage-
Code 7
(Auto resetting)
Unit Performance
Sentinel-Code 8
Swapped thermistor
Code 9
X Reduced or no Air flow Check for dirty air filter and clean or replace
in cooling Check fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
Too much cold vent air? Bring entering air temp within
X Air Temperature out of range
design parameters
Improper freeze protect setting
X Normal airside applications will require 30F only
(30F vs 10F)
X X Bad thermistor Check temp and impedance correlation per chart
X X Blocked Drain Check for blockage and clean drain
X X Improper trap Check trap dimensions and location ahead of vent
X Poor Drainage Check for piping slope away from unit
Check slope of unit toward outlet
Poor venting. Check vent location
X Moisture on sensor Check for moisture shorting to air coil
Check power supply and 24VAC voltage before and during
X X Under Voltage
operation.
Check power supply wire size
Check compressor starting. Need hard start kit?
Check 24VAC and unit transformer tap for correct power
supply voltage
X X Check power supply voltage and 24VAC before and during
Over Voltage
operation.
Check 24VAC and unit transformer tap for correct power
supply voltage
X Heating mode FP2>125F Check for poor air flow or overcharged unit.
Cooling Mode FP1>125F OR
X Check for poor water flow, or air flow
FP2< 40F
X X FP1 and FP2 swapped Reverse position of thermistors

ESD - ERV Fault (DXM Only) ERV unit has fault

Green Status LED Code 3 X X (Rooftop units only) Troubleshoot ERV unit fault

No Fault Code Shown X X No compressor operation See 'Only fan operates'

Unit Short Cycles
Only Fan Runs
X X Compressor Overload Check and Replace if necessary
X X Control board Reset power and check operation
X X Dirty Air Filter Check and Clean air filter
X X Unit in 'Test Mode' Reset power or wait 20 minutes for auto exit.
Unit may be oversized for space. Check sizing for actual
X X Unit selection
load of space.
X X Compressor Overload Check and Replace if necessary
X X Thermostat position Insure thermostat set for heating or cooling operation

X X Unit locked out Check for lockout codes. Reset power.

X X Compressor Overload Check compressor overload. Replace if necessary.
Check thermostat wiring at CXM or DXM. If CXM, put in Test
X X Thermostat wiring Mode and jumper Y and R to give call for compressor. If
DXM, put in Test Mode and jumper Y1 and R to give call for
compressor.
Rev.: 12/14/04D

CXM/DXM Electronic Heat Pump Control Page 21

Part III - CXM / DXM Application Notes

Functional Troubleshooting (cont.)

Check G wiring at heat pump. Jumper G and R for fan
Only Compressor Runs X X Thermostat wiring
operation.
Jumper G and R for fan operation. Check for Line voltage
X X Fan motor relay
across blower relay contacts.
Check fan power enable relay operation (if present)
X X Fan motor Check for line voltage at motor. Check capacitor
Check thermostat wiring at CXM or DXM. For CXM, put in
X X Thermostat wiring Test Mode and then jumper G, Y and W to R to give call for
fan, compressor, and electric heat. For DXM, put in Test
Mode and then jumper Y1 and W1 to R to give call for fan,
compressor and electric heat.
Unit Doesn't Operate in X Reversing Valve Set for cooling demand and check 24VAC on RV coil.
Cooling If RV is stuck, run high pressure up by reducing water flow
and while operating engage and disengage RV coil voltage
to push valve.
X Thermostat setup For DXM check for O RV setup not B.
Check O wiring at heat pump. For CXM, Jumper O and R
X Thermostat wiring for RV coi Click. DXM requires call for compressor to get
RV coil Click.

Performance Troubleshooting
Symptom Htg Clg Possible Cause Solution
Insufficient capacity/ X X Dirty Filter Replace or clean
Not cooling or heating X Reduced or no Air flow Check for dirty air filter and clean or replace
properly in heating Check fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
X Reduced or no Air flow Check for dirty air filter and clean or replace
in cooling Check fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
Check supply and return air temperatures at the unit and at
X X Leaky duct work distant duct registers if significantly different, duct leaks
are present
X X Low refrigerant charge Check superheat and subcooling per chart
X X Restricted metering device Check superheat and subcooling per chart. Replace.
X Defective Reversing Valve Perform RV touch test
X X Thermostat improperly located Check location and for air drafts behind stat
Recheck loads & sizing check sensible clg load and heat
X X Unit undersized
pump capacity

X X Scaling in water heat exchanger Perform Scaling check and clean if necessary

X X Inlet Water too Hot or Cold Check load, loop sizing, loop backfill, ground moisture.

High Head Pressure X Reduced or no Air flow Check for dirty air filter and clean or replace
in heating Check fan motor operation and airflow restrictions

Too high of external static. Check static vs blower table

X Reduced or no water flow Check pump operation or valve operation/setting

in cooling Check water flow adjust to proper flow rate
X Inlet Water too Hot Check load, loop sizing, loop backfill, ground moisture.
X Air Temperature out of range in
Bring return air temp within design parameters
heating
X Scaling in water heat exchanger Perform Scaling check and clean if necessary
X X Unit Overcharged Check superheat and subcooling. Reweigh in charge
X X Non-condensables insystem Vacuum system and reweigh in charge
X X Restricted metering device Check superheat and subcooling per chart. Replace.
Low Suction Pressure X Reduced water flow Check pump operation or water valve operation/setting
in heating Plugged strainer or filter. Clean or replace.
Check water flow adjust to proper flow rate

X Water Temperature out of range Bring water temp within design parameters

X Reduced Air flow
in cooling
X Air Temperature out of range
X X Insufficient charge
Check for dirty air filter and clean or replace
Check fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
Too much cold vent air? Bring entering air temp within
design parameters
Check for refrigerant leaks

Low discharge air

X Too high of air flow
temperature in heating
X Poor Performance
High humidity X Too high of air flow
X Unit oversized
Check fan motor speed selection and airflow chart
See Insufficient Capacity
Check fan motor speed selection and airflow chart
Recheck loads & sizing check sensible clg load and heat
pump capacity
Rev.: 12/01/00D

Page 22 CXM/DXM Electronic Heat Pump Control

AOM Revision History:

Date Page # Description

12/14/04 2 Updated to include DDC control
12/14/04 4 Added Code 9 fault to table 1
12/14/04 5 Updated Over/Under voltage ranges
12/14/04 5 Added notes on extended compressor operation
12/14/04 5 Updated LP, FP1 & FP2 timing sequences
12/14/04 7 Updated wiring diagram
12/14/04 7 Updated LP, FP1 & FP2 timing sequences
12/14/04 7 Updated Over/Under voltage ranges in table 1a
12/14/04 8 Added identifiers to micro chips in DXM layout
12/14/04 10 Added reheat settings to table 2
12/14/04 11 Updated Over/Under voltage ranges
12/14/04 11 Added ESD info for ERV fault codes (with Rooftop series)
12/14/04 13 Corrected Accessory relay operation information
12/14/04 16 Updated wiring diagram
12/14/04 21 Added Code 9 fault
12/14/04 21 Added ESD info for ERV fault codes (with Rooftop units)
12/14/04 24 Added revision log
01/10/05 2 Updated features
01/10/05 4 Updated descriptions for DIP switches
01/10/05 9 Updated descriptions for DIP switches
01/10/05 10 Updated descriptions for DIP switches

*97B0003N08*
97B0003N08

The manufacturer works continually to improve its products. As a result, the design and specifications of each product at the time of order may be changed
without notice and may not be as described herein. Please contact the manufacturer's Customer Service Department at 1-405-745-6000 for specific information
on the current design and specifications. Statements and other information contained herein are not express warranties and do not form the basis of any bargain
between the parties, but are merely the manufacturer's opinion or commendation of its products.

LSB, Inc. 2002 Rev.: 01/10/05D