Fire Response Procd PDF

Fire Risk Management
Fire and Emergency Response

Procedures and Training Framework
Capital Management Branch December 2001
Fire and Emergency
Response Procedures
and Training Framework
Capital Management Branch

December 2001
Fire and Emergency Response Procedures and Training Framework, December 2001 i
Acknowledgments
Copyright State of Victoria 2001
Published by the Capital Management Branch, Financial and Corporate Services Division, Victorian
Government Department of Human Services
Prepared by Warrington Fire Research Aust. Pty. Ltd.
(0380101)
Validity
This Framework document will be reviewed on an as needs basis. The reader should check the status
of the document prior to implementing any requirements.
The copyright in this Framework document is owned by the State of Victoria. Photocopying or other
reproduction of this material without permission is prohibited. All other rights reserved.
Disclaimer
The Department of Human Services and Warrington Fire Research Australia Pty. Ltd. make no
representation that the Framework would be suitable for any particular situation, and accept no
responsibility for any loss or damage arising out of any decision to apply the guidelines to any
particular situation.
ii Fire and Emergency Response Procedures and Training Framework, December 2001
Contents
General Requirements 1
Section 1 Scope 3
Section 2 Purpose 5
Section 3 Definitions 7
Section 4 Policies 11
Section 5 Responsibilities 13
Chief Executive Officers and Managers 13
Line Managers 13
Staff 13
Nominated Fire Risk Management Officer 13
Tenants in Office of Housing Rental Properties 14
Section 6 Fire and Emergency Response Procedures and Training Framework 15

General 15
Emergency Control 15
Emergency Control Organisation 15
Facilities 19
Section 7 Arrangements for Facilities 21
Application 21
Appointments, Roles and Responsibilities of the Emergency Control Organisation 21
Identification of Members of the Emergency Control Organisation 23
Provision of Fire and Emergency Response Procedures 23
Preparation of Fire and Emergency Response Procedures 25
Preparation of Notices and Plans 27
Evacuation Packs 28
Training of the Emergency Control Organisation and Building Occupants 28
Training Delivery 30
Qualifications 30
Skills Appraisal 31
Quality Assurance Practices 31
Drills and Exercises 33
Small Residential Facilities 35

Section 8 Arrangements For Small Residential Facilities 37
Application 37
Appointments, Roles And Responsibilities 37
Identification 37
Provision of Fire and Emergency Response Plans and Procedures 38
Preparation of Emergency Procedures 39
Preparation of Notices and Plans 40
Evacuation Packs 41
Fire and Emergency Response Procedures and Training Framework, December 2001 iii
Training for Emergency Response 42
Fire and Evacuation Procedures Training 42
Internal and External Emergencies 43
Training Delivery 43
Qualifications 44
Skills Appraisal 45
Quality Assurance Practices 45
Drills and Exercises 46
Buildings 47
Section 9 Arrangements for Buildings 49
Appointments, Roles and Responsibilities 49
Fire and Emergency Response Plans and Procedures 50
Notices and Plans 50
Training 50
Attachments 53
Attachment AFire Emergency Response Competency Standards Requirements
for Editors of the Fire, Emergency and Evacuation Procedures Manual 55
Attachment BTraining Courses 57
Attachment CCompetency Standard - Fire Emergency Response 61
Tables
Table 1Facility/Building Emergency Organisations 16
Table 2Facility Fire and Emergency Response Procedure Training 32
Table 3Small Residential Facility Fire and Emergency Response Procedure Training 45
Figures
Figure 1Department of Human Services Fire Risk Management Guidelines 6
iv Fire and Emergency Response Procedures and Training Framework, December 2001
General Requirements
Fire and Emergency Response Procedures and Training Framework, December 2001 1
2 Fire and Emergency Response Procedures and Training Framework, December 2001
Section 1 Scope
This Framework has been prepared to provide a This Framework:

generic framework for the management of fire, Focuses on the policies and procedures of the
emergencies and evacuations in properties Department of Human Services with respect
owned by the Department of Human Services to fire and emergency response procedures
and in which Departmental staff provide and training.
supported accommodation services1 and other Provides guidance to Programs, Regions and
properties as determined by the Department. The facilities and to individuals or organisations
Framework enables appropriately qualified documenting or delivering fire and emergency
professionals to prepare fire and emergency response procedures and training.
response procedures and training programs to Details an emergency control organisation
acceptable standards of fire safety, in specific management structure that should be in place.
settings. The Framework is to be considered a Provides the structure for developing fire,
guideline for minimum standards and does not emergency and evacuation procedures.
replace the need for a full risk assessment, which Outlines the training to be provided to staff.
must include how fire emergency evacuation The use of the Framework is subject to the
processes and training will be implemented. following:
The Framework may also be provided as a The Framework does not constitute specific
resource document for other properties as fire safety systems advice.
determined from time to time by the Department. In addition to the requirements indicated in
While the document contains reference to hospitals this Framework, owners and operators of
and other facilities, the framework is provided for facilities may be subject to various statutory,
information only and the Department does not common law and contractual obligations.
mandate adherence to its requirements. They should seek specific legal and technical
advice on the existence and scope of these
The Framework may also be applied to other obligations.
buildings (other than bed-based properties), in a Reference should also be made to the
modified form and complying with Australian Department of Human Services Capital
Standard AS 3745. Development Guidelines (CDG) Series 7 - Fire
Risk Management.
1
Implementation of the Framework in Department of Human Services properties managed by the funded sector wil
be subject to Departmental procedures.
Section 2 Purpose
The purpose of this document is to set minimum Notes:

standards for documenting or delivering fire and 1 This is a framework document, rather than a
emergency response procedures and training; set of procedures. It sets standards to be
management structures that should be in place; reached, rather than instructions on how to
content of fire, emergency and evacuation reach them. This is necessary because of the
procedures; and the training that should be range of facilities within the Department.
provided.
2 The steps in its implementation are as
This Framework has been prepared to provide a follows:
generic framework for the management of fire, Each relevant Division of the Department
emergencies and evacuations in facilities and is to revise/develop their
buildings by: standards/procedures, for each of the
programs for which they hold policy
Presenting a common methodology.
responsibility, to meet the standards set
Identifying appropriate means for Department by the framework.
of Human Services and its employees to
Regions develop and operationalise the
satisfy their duty of care and the Departments
program standards/procedures for
objectives and legal responsibilities with
facilities within their Region.
respect to fire and emergency response
procedures and training. Facilities ensure compliance with
Regional procedures (which meet the
Identifying the responsibilities of management
requirements of the framework).
and staff with respect to fire and emergency
response procedures and training. 3 Other facilities described in the Framework
Ensuring the Framework is consistent with the may use this document as a resource
Departments Capital Development document without the intervening processes
Guidelines Series 7 - Fire Risk Management in described above. The purpose of its
nominated types of facilities, as outlined in development should be borne in mind when
figure 1 below. using the Framework this way.
Reference should also be made to the

Department of Human Services
Capital Development Guidelines Series 7Fire Risk
Management.
Figure 1: Department of Human Services Fire Risk Management Guidelines
CDG 7.1 Fire Risk Management Policy and Procedures

Fire Statistics for
Residential Properties
Fire and Emergency Response CDG 7.2 Fire Risk Management

Procedures and Training Framework Engineering Guidelines
Fire Statistics for

Health Care Facilities
Fire Risk Management Guidelines for Specific Occupancy Types
CDG 7.3 CDG 7.4 CDG 7.5 CDG 7.6 CDG 7.7 CDG 7.8 CDG 7.9 CDG 7.10
Secure Supported Congregate Hospitals Community- Single Multi-storey Boarding
Community-
Facilities Based Houses Care Facilities Based Houses Dwellings housing Houses
Facilities (CDG 7.3 Secure Facilities, CDG 7.5 Congregate Care Facilities and CDG 7.6 Hospitals)
apply Section 7 of the Framework and Department of Human Services Capital Development
Guidelines Series 7 Fire Risk Management for occupancy types.
Small Residential Facilities (CDG 7.4 Supported Community-Based Houses, CDG 7.7 Community-
Based Houses, Community Residential Units and the like) apply Section 8 of the Framework and
Department of Human Services Capital Development Guidelines Series 7Fire Risk Management
for occupancy types.
Buildings (CDG 7.8 Single dwellings, CDG 7.9 Multi-storey housing and CDG 7.10 Boarding
Houses) apply Section 9 of the Framework and comply with Department of Human Services
Capital Development Guidelines Series 7Fire Risk Management for occupancy types.
Section 3 Definitions
Boarding House The emergency team and role of the members

A boarding house, guest house, hostel or the like Methods of raising an alarm.
in which more than six unrelated persons would Editor
ordinarily reside.
A competent person or persons engaged by the
Building Emergency Planning Committee to prepare a
A structure occupied by people, which may or facility Fire and Emergency Response Procedures
may not have staff present at any time and Manual.
includes a single dwelling and Office of Housing Emergency and Fire Control Centre
(OoH) rental properties.
An area within a facility, established to control
Community-Based Houses and coordinate the response and support to an
Houses of a typical domestic type, construction incident or emergency.
and layout with 24-hour on-site support or care Emergency Control Organisation
staff accommodating no more than twelve
persons and having a floor area not greater than A structured organisation which organises an
350m2, and where no more than one resident appropriate response to emergency situations.
requires significant (or physical) assistance to Emergency Planning Committee
evacuate the building during an emergency. CDG
7.7 Fire Risk Management in Community-Based A committee responsible for establishing an
Houses is applicable emergency plan, setting up the Emergency
Control Organisation and establishing a training,
Congregate Care Facility drill and exercise regime.
A residential care facility as defined in the Exercise
Building Regulations with 24-hour on-site
support or care staff and accommodating more A table-top, tactical or field simulation of an
than six residents or having a floor area greater emergency event (other than a drill) within a
than 350m2, and where 10% or more of the facility or building through activation of alarms
residents require significant (or physical) and/or deployment of personnel, in order to:
assistance to evacuate the building during an Review/test the planning process and
emergency. CDG 7.5 Fire Risk Management in facility/building plan and procedures
Congregate Care Facilities is applicable. Identify needs and/or weaknesses
Demonstrate capabilities
Drill
Provide opportunities for people to work
A fire or evacuation simulation, role play or case together.
study conducted locally within a work area to
train staff to identify:
Field Exercise
Alarms A simulation activity in which the Emergency
Procedures and methods of evacuation Control Organisation and external emergency
The location of assembly areas and post- management agencies take action in a situation,
evacuation actions with deployment of personnel and other
resources to achieve maximum realism. It is
Circumstances where evacuation may need to
be modified or where it is not the most conducted actually on the ground, in real time
appropriate action to take but under controlled conditions, as though it
were a real emergency. It would normally include
Emergency personnel identification
involvement of fire fighting appliances and
Emergency personnel authorities
crews, police, ambulances and the State
Emergency Service. It may involve these agencies A quantitative fire risk assessment
attending under simulated emergency A regulatory assessment
conditions. It may also involve clients/residents, depending on the particular application.
staff or volunteers acting as clients/residents,
participating in the exercise to add realism. Fire Safety Plan
Table-Top Exercise A document that defines the fire safety strategy

for a facility in terms of the required levels of
An indoor discussion which may feature a model performance, design parameters and
of the area on which a prepared scenario is maintenance requirements for each physical or
played out, or simply using a projected map, not human measure/factor.
in real time. The model or map may be used to
illustrate the deployment of resources but no Fire Safety Strategy
resources are actually deployed. Additionally, A combination of physical and human
responses may be prepared in syndicate, in measures/factors that have been specified to
plenary, or under the guidance of a facilitator who achieve nominated fire risk management
maintains the pace and asks probing questions. objectives.
Tactical Exercise Relevant Fire Safety Engineer
A simulation used to relate theory and/or An engineer, who as a minimum is eligible for
emergency management arrangements to a registration on the Institution of Engineers
simulated operational situation. This would be Australia NPER scheme and is registered under
aimed at allowing emergency control personnel the class of Fire Safety Engineer by the Victorian
to be trained and tested in problem solving and Building Control Commission.
decision making techniques as well as applying
operational procedures without actually Reviewer
deploying resources other than Emergency A competent person or persons other than the
Control Organisation members to a field Editor engaged by the Emergency Planning
situation. It may also involve clients/residents, Committee to review the Fire and Emergency
staff or volunteers acting as clients/residents, Response Procedures Manual, before
participating in the exercise to add realism. implementation.
Facility Risk Assessment
A facility is a building or group of buildings An assessment of the potential for the realisation
where staff are rostered to provide a support of an unwanted event, which is a function of the
service (but excludes a single dwelling). The hazard, its probability and consequences. See also
facility may exist on one site (for example, a Fire Risk Assessment.
training centre or large hospital) or consist of a
series of like services in different sites (for Hospital
example, a group of supported community-based A building or part thereof used on a 24-hour
houses within one location or Region). basis for medical, psychiatric, obstetrical or
Fire Risk Assessment surgical care of four or more inpatients and
includes acute hospitals and psychiatric
In the context of the Department of Human hospitals. CDG 7.6 Fire Risk Management in
Services Capital Development Fire Risk Hospitals is applicable.
Management Guidelines, a fire risk assessment is
one or more, normally a combination, of:
A qualitative fire risk assessment
Human Factors (Measures or Precautions) Shall
Occupant characteristics, management practices, Indicates that a statement is mandatory.
Emergency Control Organisation, training and
the like that may impact on fire safety. Human
Should
measures or precautions typically relate to Indicates a recommendation to be followed but is
facilities/building management issues. not mandatory.
Multi-Storey Housing Single Dwelling

A building containing two or more sole A detached house or one or more attached
occupancy units, each being a separate dwelling, dwellings, each being a building separated by a
and includes flats and apartments contained in fire-resisting wall. CDG 7.8 Fire Risk
buildings of two or more storeys. CDG 7.9 Fire Management in Single Dwellings is applicable.
Risk Management in Multi-Storey Housing is
applicable.
Small Residential Facility
Small residential facilities are those facilities
Nominated Fire Risk Management Officer covered by Department of Human Services CDG
A senior manager normally reporting directly to 7.4 Fire Risk Management for Supported Community-
a Chief Executive Officer (CEO) who has overall Based Houses and CDG 7.7 Fire Risk Management in
responsibility for fire risk management. The Community-Based Houses, in which a minimum of
Nominated Fire Risk Management Officer may one worker (employee, casual or agency) shall be
have responsibility for more than one building or on duty at any one time.
facility and may carry out other duties in
addition to those required of the nominated fire
Supported Community-Based House
risk management officer. Houses of a typical domestic type, construction
and layout which may be on separate sites or
Nursing Home grouped together on one site with 24-hour on-site
For the purpose of this Framework, a nursing support or care staff accommodating no more than
home is considered to fall under the same six residents and having a floor area not greater
category of facility as congregate care. CDG 7.5 than 350m2, and where any of the residents require
Fire Risk Management in Congregate Care Facilities significant (or physical) assistance to evacuate the
is applicable. building during an emergency. CDG 7.4 Fire Risk
Management in Supported Community-Based Houses
Physical Factors (Measures or Precautions) is applicable.
Fire protection equipment or systems, lining
materials, architectural layout, egress provisions
and the like that may impact on fire safety.
Physical measures or precautions generally relate
to capital works.
Secure Facility
A building or part of a building that provides for
sleeping or other activities for residents and is
occupied by persons who are generally
prevented from taking self-preservation action,
because of security measures not under the
occupants control. CDG 7.3 Fire Risk
Management in Secure Facilities is applicable.
Section 4 Policies
General Note:
For single dwellings, the Emergency Planning
Chief executives and general managers of
Committee may have responsibility across a
services, agencies, networks and other facilities
number or all of the single dwellings within a
are responsible for ensuring the implementation
program area.
of appropriate fire risk management measures
required to satisfy statutory requirements and The fire safety plan and emergency procedures
the appropriate Department of Human Services shall be reviewed at least yearly to take account
guidelines. of changes in the structure of buildings, their
functions, occupants and contents, and any other
In addition to ensuring that all statutory
matters which may have a bearing on fire safety.
requirements and Department guidelines are
observed, chief executives and general managers
must ensure that appropriate fire safety policies
and programs of work for maintaining,
monitoring and, if appropriate, improving fire
risk management at their premises, are in place.
Fire Safety Policies and Programs for Fire Precautions

Each facility, all residential facilities, a building or
group of buildings must have:
A fire safety plan defining the fire safety
strategy for the facility or building (except for
single dwellings which may have a generic
plan covering all single dwellings within a
program area).
A program, established after an inspection or
fire safety audit and, if required, a risk
assessment, for installing and satisfactorily
maintaining an adequate level of physical and
human measures designed to prevent the
occurrence of fire as far as practicable. If fire
does occur, measures shall be provided for its
early detection and warning, and if required,
to control and stop the spread of fire. Records
must be retained of all maintenance
undertaken.
An Emergency Planning Committee and
emergency procedures to address actions to
take to manually raise an alarm in case of fire,
methods for the movement or evacuation of
occupants in an emergency in an orderly
manner, means of fire-fighting, and
appropriate, periodic and formally recorded
staff training, drills and exercises.
Section 5 Responsibilities
Chief Executive Officers and The responsibilities and duties of the

Emergency Control Organisation.
Managers Methods for the movement or evacuation of
CEOs and managers of services and other occupants in an emergency.
facilities and buildings all have responsibilities
Staff are responsible to report to line
for fire safety. They must ensure ongoing
management instances where fire safety
compliance with all relevant regulations and the
procedures are not being implemented or
Department guidelines for fire risk management.
observed, for example, activities or work
Where appropriate, they must also ensure that
practices affecting the integrity of escape routes
programs of investment in fire precautions are
and fire compartments, continued use of faulty
properly accounted for in the business plans for
equipment and poor fire prevention practices.
their areas of responsibility.
Line Managers Nominated Fire Risk Management

All line managers have responsibilities to ensure
Officer
the implementation of appropriate fire risk For each facility, building or group of buildings, a
management measures. member of staff shall be nominated to have fire
risk management responsibilities, possibly
Line managers are responsible for ensuring that amongst other responsibilities.
fire safety policies and instructions are brought to
the attention of their staff and are observed by The nominated member of staff shall:
them. They shall make provision to ensure every Supervise the effective upkeep of the fire
member of staff can participate in an appropriate safety management provisions established for
level of fire safety training, drills and exercises. the premises as appropriate.
Ensure that all facility staff participate
Line managers must also: regularly in fire safety training and fire drills.
Arrange drills to establish a satisfactory level Attend or arrange for a delegate to attend fire
of performance associated with manually drills.
raising an alarm in case of fire.
Maintain the fire safety plan where
Implement fire precautions and evacuation appropriate.
procedures to be followed.
Receive or prepare reports of all fire incidents
Implement methods for the movement or occurring in the facility and building(s),
evacuation of occupants in an emergency. inform the nominated senior staff member of
Record and document fire, emergency and their contents, and arrange for appropriate
evacuation training action.
Provide fire incident reports, including false
Staff alarms, to the Department through the Region
All staff have duties and responsibilities in and program, with a copy to the Capital
respect of fire safety. Effective training, Management Branch (CMB) or Office of
participation in exercises and drills and practice Housing (OoH) Asset Manager or other
in evacuation techniques is vital. suitable central source.
Ensure that a yearly report is presented to the
Staff must participate in training, drills and Regional Executive informing them of the
exercises to establish a satisfactory level of current state of fire safety in all premises for
performance associated with: which the Department/agency is responsible.
Raising the alarm in case of fire. Ensure that a Certificate of Fire Safety
The fire precautions and evacuation Compliance is completed yearly or
procedures to be followed in a particular alternatively as prescribed in these guidelines.
facility, building, or group of buildings.
Participate in the Emergency Planning
Committee or equivalent if such a committee
is provided for a facility.
The Nominated Fire Risk Management Officer
may also be nominated Chief Warden or Deputy
Chief Warden for a facility, building or group of
buildings.
Tenants in Office of Housing Rental

Properties
For OoH residential tenancy agreements, the
residents are entitled to quiet enjoyment of the
building. There is, therefore, limited scope for
training in fire safety and it is impractical to
impose rigorous fire prevention regimes.
The Department of Human Services will

discharge its duty of care with respect to human
factors, by the provision of educational materials
in various languages and programs and fire
notices as appropriate.
Section 6 Fire and Emergency Response Procedures
and Training Framework
General Buildings
(as covered by CDGs 7.8, 7.9 and 7.10)
All facilities and buildings or groups of facilities
All buildings shall have an Emergency Planning
or buildings owned or occupied by the
Committee established and in place. The Emergency
Department of Human Services or relevant
Planning Committee may have responsibilities for
statutory authorities, shall have an emergency
more than one building and may be established at
management organisation, emergency plan and
Regional level. Where necessary, the Emergency
appropriate documentation.
Planning Committee will establish an Emergency
CEOs and managers shall: Control Organisation. Table 1 and section 9 of this
Ensure an Emergency Planning Committee document provide details on emergency
and emergency procedures are in place and, management arrangements for buildings.
where appropriate, an Emergency Control
Organisation is established. Emergency Control Organisation
Support the Emergency Planning Committee Facilities
in arranging training, exercises and drills.
The Emergency Control Organisation shall consist
Provide communication systems to enable
of:
staff (and, where appropriate, other
occupants) to assess the situation in the event A Chief Warden
of a fire, determine the most appropriate At least one Deputy Chief Warden or a Deputy
action and implement these actions. Chief Warden for each shift
Support training for direct care staff in the use A Communication Officer
of first attack fire fighting equipment except Floor, Zone or Area Wardens(s) and deputies.
where the Divisions policies state that Emergency response officer or team (as detailed
training should not be provided or where in the fire safety plan or as determined as a site
manual fire fighting is specifically excluded requirement by the Emergency Planning
by the facility/building fire safety plan and Committee) and may be titled according to
fire risk management strategy. particular response role, for example,.
emergency control and response group,
Emergency Control buddies, fire team.
Facilities Small Residential Facilities
(as covered by CDGs 7.3, 7.5 and 7.6)
The Emergency Control Organisation shall consist of:
All facilities shall have an Emergency Planning
Committee and, where appropriate, an Emergency The worker on duty at the time unless more
Control Organisation. Table 1 and section 7 of this than one person is on duty in which case one of
the workers shall be nominated for emergency
document detail the requirements.
control functions (usually the most senior
Small Residential Facilities person on duty).
(as covered by CDGs 7.4 and 7.7 and including Other Emergency Control Organisation
Community Residential Units, Youth Refuges positions as determined by the Emergency
and the like) Planning Committee and the Fire Safety Plan.
All Small Residential Facilities shall have an Buildings
Emergency Planning Committee and an
The emergency management arrangements shall,
Emergency Plan. Table 1 and section 8 of this
as a minimum, consist of:
document detail the requirements. The
An Emergency Planning Committee which may
Emergency Planning Committee may have
have responsibility for more than one building.
responsibilities for more than one building and
may be established on a program basis. Other Emergency Control Organisation
positions as determined by the Emergency
Planning Committee and the Fire Safety Plan.
the Nominated Fire Risk Management Officer, Emergency Planning Committee, Chief Warden and deputies,
management arrangements for the various properties covered by this section. It covers the requirements for
Facility/ Building Nominated Fire Emergency Planning Chief Warden Communications Floor/Zone/ Warden Fire Response
Risk Management Officer Committee & Deputy Officer Area Warden Officer/Team
Communications Officer, Floor/Zone/Area Wardens, Wardens and the Fire Response Officer/Team.
Hospital
Table 1 provides a summary of the framework requirements for the implementation of emergency
(Multi-storey Metro) Note 1 Note 2

Hospital
(Single storey Metro > 100 beds) Note 3 Note 2 Note 5 Note 5
Hospital
(Single storey Metro < 101 beds) Note 3 Note 4 Note 5 Note 5 Note 5 Note 5
Hospital
(Multi-storey (Country) Note 1 Note 2
Hospital
(Single storey (Country) > 50 beds) Note 1 Note 2 Note 5
Hospital
(Single storey (Country) < 51 beds) Note 3 Note 4 Note 5 Note 5 Note 5 Note 5
Day Hospital
Note 3 Note 4 Note 5 Note 5 Note 5 Note 5
Congregate Care
Note 1 Note 4 Note 5 Note 5
Secure Facility
Table 1 Facility/Building Emergency Organisations
>20 clients Note 1 Note 2 Note 6 Note 5 Note 5 Note 5

Secure Facility
<21 clients Note 3 Note 4 Note 6 Note 5 Note 5 Note 5
Supported Community-Based
House, Community-Based House Note 3 Note 4 Note 8 N/A Note 8 Note 8 Note 8
and Community Residential Units
Day Centre
Note 3 Note 4 Note 5 Note 5 Note 5 Note 5
Single Dwelling
Off site Off site Note 5 N/A N/A N/A Note 5
Boarding House
Note 3 Note 4 Note 5 Note 5 Note 5 Note 5 Note 5
Multi-Storey Housing
Note3 Note 7 Note 5 Note 5 Note 5 Note 5 Note 5
Key
Facilities Apply section 7 of the Framework and Department of Human Services Capital Development Guidelines Series 7Fire Risk
Management for Secure and Congregate Care facilities and Hospitals
Small Residential Facility Apply section 8 of the Framework and Department of Human Services Capital Development Guidelines Series
7Fire Risk Management for Supported Community-Based Houses or Community-Based Houses
Buildings Apply section 9 and applicable parts of framework and comply with Department of Human Services Capital Development
Guidelines Series 7Fire Risk Management for Occupancy types
Note 1: A Nominated Fire Risk Management Officer shall be appointed on an individual facility/building basis and should normally work in
the facility/building.
Note 2: An Emergency Planning Committee shall be appointed for the facility/building consisting of management and staff from the
facility/building.
Note 3: A Nominated Fire Risk Management Officer shall be appointed for the facility/building, but may have fire risk management
responsibilities for more than one building or facility and may not necessarily work in the facility/building. The Nominated Fire Risk
Management Officer must be available to the Chief Warden (where appropriate) and should visit the facility at least four times per
calendar year.
Note 4: An Emergency Planning Committee shall be appointed for the facility/building, may have responsibilities for more than one building
or facility and would not normally work in the facility/building. The Emergency Planning Committee must be available to the Chief
Warden (where appropriate) and Nominated Fire Risk Management Officer (where appropriate) and should visit the facility at least
once per calendar year.
Note 5: To be nominated and provided where required by the Fire Safety Strategy, Fire Safety Plan or Emergency Planning Committee.
Note 6: The Emergency Planning Committee may nominate a Chief Warden for the Facility and a number of Deputy Chief Wardens to cover
each shift worked on the site, so that at any time the Chief Warden or a Deputy Chief Warden is available on site.
Note 7: An Emergency Planning Committee shall be appointed for the building, may have responsibilities for more than one building or
facility and would not normally work in the facility/building.
Note 8: The worker on duty at the time shall assume emergency control functions and be trained according to the requirements of this
framework and the fire safety plan for the facility. The Emergency Planning Committee may establish a more formal Emergency
Control Organisation where the function of the facility requires such an establishment.
Facilities
- Secure
- Congregate Care
- Hospitals
Section 7 Arrangements for Facilities
Application Prepare announcements to staff.

Establish and maintain liaison with senior
The requirements detailed below shall be applied
executives of the organisation.
to those facilities covered by CDGs 7.3, 7.5 and
Chief Warden
7.6 (ie. Secure facilities, Congregate Care
facilities, and Hospitals). Where the Emergency Planning Committee or
Fire Safety Plan requires the establishment of a
Appointments, Roles and Chief Warden, sufficient deputies shall be
Responsibilities of the Emergency nominated so that whenever the property is
operational or occupied, a Chief Warden or
Control Organisation deputy is on site and available.
Emergency Planning Committee
The Chief Warden, or in the absence of the Chief
The Emergency Planning Committee should Warden, the Deputy Chief Warden, must assume
include members of the senior management a facility-wide responsibility for emergency
team. The Nominated Fire Risk Management response coordination.
Officer and Chief Warden shall be members of
the Emergency Planning Committee. Typical duties in an emergency or alarm would
include:
The responsibilities of the Emergency Planning Assume control of the site including the fire
Committee shall be as outlined in AS 3745 response team, if applicable.
Emergency Control Organisation and Procedures Ascertain the nature and location of the
for Buildings. emergency and allocate tasks.
Typical duties would include: Ensure that the appropriate resources are
allocated to the situation and that evacuations
Establish and implement an emergency plan.
are carried out.
Ensure personnel are appointed to all
Ensure an appropriate response from various
positions on the Emergency Control
occupancy groups and relevant emergency
Organisation.
services.
Arrange for the training of the Emergency
Receive reports from the other members of the
Control Organisation in accordance with this
Department of Human Services policy.
Initiate response of additional resources as
Review the effectiveness of the Emergency
necessary.
Control Organisation and evacuation
exercises. Brief the attending emergency services and
ensure appropriate handover as appropriate.
Establish an Emergency and Fire Control
Centre where required. Brief the Emergency Planning Committee.
Establish first aid procedures as part of the Deputy Chief Warden
emergency plan.
The Deputy Chief Warden assists the Chief
Receive briefings during an emergency and
Warden as required and acts as the Chief Warden
provide support to the Chief Warden as
necessary. in the absence of the Chief Warden. Deputy Chief
Warden(s) must be nominated for all shifts or
Provide technical information to the Chief
times that the facility is occupied.
Warden.
Establish plans for the continued efficient Communications Officer
operation of the facility.
The Communications Officer provides the
Ensure that the media is dealt with usually
linkages between the emergency organisation,
through the Media Unit.
fire safety systems and actions and reports.
Provide structured briefings for relatives.
Typical duties in an emergency or during an Determine the location of the alarm.
alarm would include: Investigate the location of the alarm.
Determine the fire alarm location. Advise the Communications Officer of the
Broadcast the alarm details to the appropriate situation.
emergency personnel and, if appropriate, the Coordinate the evacuation and assist as
occupants. necessary in the removal of the occupants.
Confirm that the Fire Brigade has been called Ensure a roll call of all occupants, staff and
or notified. visitors is carried out and analyse the results.
Establish contact with the Chief Warden and If safe to do so, and in conjunction with
other emergency response groups. emergency staff, check that all areas have been
Act as directed by the Chief Warden. cleared.
Record all actions and relevant emergency Provide a situation report to the emergency
details. service(s) on arrival at a zone and provide zone
specific emergency information if applicable.
Floor, Zone or Area Wardens Provide a situation report to the Chief Warden
Where the Emergency Planning Committee or who will advise the appropriate emergency
Fire Safety Plan requires the nomination of Floor, service(s).
Zone or Area Wardens, sufficient deputies shall If necessary, request additional resources
be nominated so that whenever the facility is through the Chief Warden.
operational or occupied, a Floor, Zone or Area If necessary, relocate occupants to a more
Warden is available. appropriate assembly/holding area.
Complete an Incident Report.
Note:
In some cases the entire facility/building would Deputy Floor, Zone or Area Wardens
be the one zone, and the role of the Floor, Zone The role of the deputy Floor, Zone or Area
or Area Warden may be included as part of the Warden is to assume control of the area or zone
duties of the Chief Warden. in the absence of the Floor, Zone or Area Warden
The role of the Floor, Zone or Area Warden is to or to assist the Floor, Zone or Area Warden
assume control of a floor, area or zone to which during an emergency situation.
the Floor, Zone or Area Warden is appointed Floor, zone or area warden availability A
during an alarm and to ensure the floor, area or method of identifying the Floor, Zone or Area
zone is evacuated in accordance with facility Warden and deputy on duty at any particular
procedures. time should be developed by the Emergency
The Floor, Zone or Area Warden would delegate Planning Committee, to ensure the appointee is
evacuation tasks to wardens, other zone staff, aware of the Emergency Control position. This
adjacent zone staff and emergency response may be achieved by nominating that the Floor,
officers. Zone or Area Warden will be the most senior
person in an area at any given time or by
The Floor, Zone or Area Warden must have the displaying a notice on the floor or in the area or
authority to evacuate their floor, area or zone if zone, displaying the names and telephone
the situation warrants. numbers of the Floor, Zone or Area Warden and
deputy on duty in the floor, area or zone.
Typical duties in an emergency or alarm would
include: Wardens
Order an evacuation of the floor, area or zone. Where the size of the facility requires additional
Delegate tasks to Wardens, deputies and staff. support for the Floor, Zone or Area Warden,
Nominate assembly area(s). wardens may be appointed.
The role of the warden would be to assist the The role of the fire response officer or group
Floor, Zone or Area Warden and in the absence of would be to respond according to the fire safety
the Floor, Zone or Area Warden or deputy, plan or fire and emergency response procedures.
assume control of the floor, area or zone to which
The position of fire response officer or group may
the warden is appointed.
be allocated to a hospital security group or
Fire Response Officer or Team established as a specialist response group by
nominated staff.
A fire response officer and deputy(s) or group
must be established where the fire safety plan
Identification of Members of the
requires such a provision or where the
Emergency Planning Committee determines such Emergency Control Organisation.
a provision is necessary for the facility. Personnel forming part of the Emergency Control
Organisation shall be identified during any
emergency situation according to the following:
Position Identification
Emergency Planning Committee Badge with name and position and identification as Emergency Planning Committee
Chief Warden A white helmet or white hat labelled Chief Warden or a reflective white vest or
tabard labelled (in black lettering) Chief Warden shall be worn.
Deputy Chief Warden A white helmet or white hat labelled Deputy Chief Warden, or a reflective white
vest or tabard labelled (in black lettering) Deputy Chief Warden shall be worn.
Communication Officer Badge with name and position and identification as Communication Officer.
Floor, Zone or Area Warden A yellow helmet or yellow hat labelled Floor, Zone or Area Warden and floor,
zone or area of appointment, or a reflective white vest or tabard labelled (in black
lettering) Floor, Zone or Area Warden and floor, zone or area of appointment shall
be worn.
Wardens A red helmet or red hat labelled Warden and floor, zone or area of appointment
or a reflective white vest or tabard labelled (in black lettering) Warden and floor,
zone or area of appointment shall be worn.
Fire Response Officer or Team A red helmet or red hat, labelled Fire Response Officer or position of appointment
or a reflective white vest or tabard labelled (in black lettering) Fire Response
Officer or position of appointment shall be worn.
First Aid Officers (where applicable) Follow emergency management requirements
Provision of Fire and Emergency manual shall be prepared in four individual and
stand-alone sections as described below.
Response Procedures
Emergency Procedures Flip Charts, as detailed
An Emergency Plan shall be developed for each
below, shall be prepared as part of the Fire,
facility and/or group of facilities.
Emergency and Evacuation Procedures and,
The Emergency Plan shall be prepared as fire where appropriate, Fire Response Procedures
and emergency response procedures, and fire shall also be prepared. An abbreviated format
response procedures. The procedures shall be which may be incorporated into security
documented in a manual titled Fire, and identification badges and/or onto stickers
Emergency Response Procedures Manual. The attached to telephones may also be prepared.
Emergency Procedures Flip Charts and any 8. Emergency and fire control centre.
abbreviated format must include the emergency
9. Facility/occupant instructions for:
telephone number or numbers.
fire
Note: smoke
For smaller facilities/buildings that have the evacuation.
same fire safety facilities, provisions and
10. All clear instructions.
strategy, a generic manual may be prepared and
modified for application to a particular 11. Recovery.
facility/building. Where such a manual is
developed, audits shall be conducted of 12. Resumption of normal operations.
selected properties and manuals to ensure
13. Debriefing.
appropriateness of the application. The audits
shall be conducted according to the quality 14. Reporting.
assurance practices described below.
15. Actions.
Section OneFire and Evacuation Procedures
16. Contractor procedures while on site
Section One of the manual shall be titled Fire carrying out works.
and Evacuation Procedures. This section of the
manual shall cover the procedural matters Every document and page or sheet shall contain
associated with fire, smoke and evacuation and document identification, authorisation and a date
be structured as follows: of issue.
1. Introduction and scope. Fire and Emergency Response Procedure Flip
2. Emergency telephone numbers for fire, police, Charts should also be prepared documenting the
ambulance, SES . agreed procedures.
3. Preface covering manual details including:
The Fire and Evacuation Procedures should be
application
developed taking into account the requirements
date and issue details of the Fire Safety Plan, the Fire Brigade and the
amendments following:
issue and control Active and passive measures
distribution Intercommunications facilities
amendment certificate Communications facilities
relevant fire safety engineer and Occupant characteristics
appointment period. Interim precautions
4. Fire safety plan summary. Major upgrade works
5. Glossary/definitions. Fire brigade intervention
6. Fire and emergency response principles and Fire brigade role
procedures. Alarm/emergency warning systems
7. Emergency control organisation: Site emergency control
appointments Site emergency support
duties Network emergency support (if applicable)
responsibilities Emergency response
response. Evacuation considerations
Evacuation priorities/order of evacuation
Authority to evacuate
Evacuation stages Section Four2Internal and External
Resources Emergencies
Evacuation zones Section Four of the manual shall cover internal
Egress routes emergencies other than fire, smoke and
Accounting for facility occupants evacuation; external emergencies and the State
Evacuation methods Emergency Response Plan; and be consistent
Use of lifts with the State of Victoria Emergency Management
Act and the appropriate sections of the Emergency
Bushfire/wildfire response
Management Manual Victoria. Section Two may
First aid practices.
also contain specific training requirements for the
Section TwoFire and Emergency Response emergencies covered by this section.
Training and General Information
Internal emergencies should include those
Section Two of the manual should be titled Fire emergencies that the facility may need to deal
and Emergency Response Training and General with such as:
Information and be structured as follows: 1. Medical.
1. Introduction. 2. Illegal occupancy/demonstration.
2. Training requirements and delivery. 3. Power failure/blackout.
3. Fire extinguishers. 4. Failure of natural gas.
4. Fire prevention. 5. Medical gas leakage or failure.
5. Maintenance of fire safety systems. 6. Water contamination/failure.
6. Fire and emergency equipment. 7. Communications failure.
8. Lift entrapment.
Section ThreeFire Response 9. Personal threat.
Where the Fire Safety Plan or Emergency 10.Bomb threats.
Planning Committee requires the establishment 11. Hazardous substances incidents.
and maintenance of a fire response officer or
12.Structural or building damage.
team the details and procedures for the fire
response officer or team shall be documented in Any procedures, which have been developed by
Section Three of the manual, titled Fire the Emergency Planning Committee for the
Response and be structured as follows: provision of first aid in the event of an
1. Introduction. emergency, should also be included in this
section.
2. Fire response team structure.
3. Fire response officer/team: Preparation of Fire and Emergency
appointments
Response Procedures
duties
CEOs and managers shall ensure emergency
responsibilities
procedures are in place. The establishment of
response.
emergency procedures shall be the role of the
4. Fire brigade intervention. Emergency Planning Committee which shall
make appropriate arrangements to prepare the
5. Debriefing.
procedures or plan, ensure that a monitoring and
6. Reporting. review process is in place and that the
procedures, plan and monitoring and review
7. Actions. process is followed.
2
Internal and External Emergencies are covered in a section separate to Section One - Fire and Evacuation Procedures as
the Relevant Fire Safety Engineer is not required to review this section.
Editors Sections 1-3 of the Fire, and Emergency Response
Procedures Manual
The Emergency Planning Committee shall
engage a competent person or persons (Editors) Sections 1, 2 and 3 of the Fire, and Emergency
to prepare a Facility Fire and Emergency Response Procedures Manual shall be reviewed
Response Procedures Manual. The competent by a competent person or persons who shall
person or persons must be able to demonstrate to liaise with the relevant fire safety engineer who
the Emergency Planning Committee that they developed the fire safety strategy and fire safety
meet the criteria listed below. The Emergency plan to ensure consistency with the fire safety
Planning Committee shall assess the competence strategy for the site.
of the Editor or Editors by the review of
Reviewers of sections 1, 2 and 3 of the manual
experience, qualifications or statements of
should be able to demonstrate they meet the
attainment held by the prospective editors and a
criteria listed below. The Emergency Planning
general understanding of the criteria listed below.
Committee shall assess the competence of the
Sections 1-3 of the Fire, and Emergency Response Reviewer through consideration of the
Procedures Manual experience, qualifications or statements of
attainment held by the prospective editors and
Editors of sections 1, 2 and 3 of the Fire, and
the general understanding of the criteria listed
Emergency Response Procedures Manual shall be
below. Reviewers must demonstrate:
able to demonstrate:
(a) That they meet the capabilities detailed in
(a) That they meet the capabilities detailed in
each of Fire Emergency Response Competency
each of Fire Emergency Response Competency
Standards CS-FP-001-1995 Units listed in
Standards CS-FP-001-1995 Units listed in
Attachment A.
Attachment A.
(b) An understanding of Department of Human (b) An understanding of Department of Human
Services Capital Development Guidelines Services Capital Development Guidelines
Series 7Fire Risk Management Guidelines Series 7Fire Risk Management Guidelines
7.1 and 7.2 and the Fire Risk Management 7.1 and 7.2 and the Fire Risk Management
Guideline applicable to the facility. Guideline applicable to the facility.
Section 4 of the Fire, and Emergency Response (c) A detailed knowledge of the fire safety
Procedures Manual strategy and fire safety plan for the facility.
Editors of section 4 of the Fire, and Emergency Sections 1-3 of the Fire, and Emergency Response
Response Procedures Manual should be able to Procedures Manual shall be signed by the
demonstrate: following:
(a) That they are competent to prepare 1. All members of the Emergency Planning
procedures covering the internal and external Committee.
emergencies likely to be encountered.
2. Editor(s).
(b) An understanding of the Victoria Emergency
3. Reviewer(s).
Management Manual.
4. Relevant fire safety engineer who developed
Review of the Fire, and Emergency Response the fire safety strategy and fire safety plan
Procedures Manual and/or reviewed the procedures.
The Emergency Planning Committee shall Should a facility not have an appointed relevant
engage a person or persons other than the Editor fire safety engineer, then the Emergency Planning
to review the Fire and Emergency Response Committee should engage a relevant fire safety
Procedures Manual, before implementation. engineer to review the document.
Section 4 of the Fire, and Emergency Response Note:
Procedures Manual The Emergency Planning Committee should
Section 4 should be reviewed by the Emergency make arrangements for the emergency
Planning Committee and technical specialists telephone number or numbers to be reviewed
nominated by the Emergency Planning quarterly to ensure the number or numbers are
Committee. applicable.
Section 4 shall be signed by the following: The Emergency Procedures Flip Chart shall use
1. All members of the Emergency Planning the colour coding system detailed in AS 4083 and
Committee. cover the information shown below and in the
2. Editor(s). order detailed:
3. Reviewer(s). Code Red (Fire) outlining actions in the event
of fire.
Quality Assurance Practices Code Red (Smoke) outlining actions in the
The Emergency Planning Committee shall event of smell of smoke.
schedule third party audits of the Fire, and Code Blue (Medical Emergency) outlining
Emergency Response Procedures Manual to take actions in the event of cardiac arrest or other
place at least annually, and implement suitable medical emergency.
arrangements for the performance of these audits. Code Purple (Bomb Threat) outlining actions
in the event of a bomb threat. A bomb threat
The Auditor shall meet the competencies detailed action chart shall be included along with a
for trainers. Auditors shall prepare a checklist bomb threat checklist.
and record the evidence to support the outcome Code Yellow (Chemical Spill) outlining
of the audit. separate actions in the event of an internal
emergency, chemical spillage, gas leak/toxic
Audit methodology may comprise of one or smell, structural damage and illegal
more of the following: occupancy.
Examination of documentation. Code Black (Personal Threat) outlining a flow
Examination of records. chart and actions when behaviour is
Review of the emergency control organisation. threatening and out of control.
and shall include a drill or exercise. Code Brown (External Emergency) outlining
actions in the event of a disaster involving
Preparation of Notices and Plans mass casualties or other impact on the facility.
Code Orange (Evacuation) outlining
Emergency Procedures Flip Chart directions on evacuation and assembly areas.
arrange for Emergency Procedures Flip Charts to
Floor Plans
be prepared as part of the Fire, Emergency and The Emergency Planning Committee shall arrange
Evacuation Procedures and, where appropriate, for floor plans covering all areas of the facility to
Fire Response Procedures. An abbreviated format be prepared and displayed in each zone. Floor
which may be incorporated into security plans must be oriented in order that they can be
identification badges and/or onto stickers read easily at the point of installation, without the
attached to telephones may also be prepared. need to change the orientation of the plan.
Emergency Procedures Flip Charts and any Floor plans shall include:
abbreviated format shall include the emergency The location and identity of fire fighting
telephone number or numbers. equipment (including extinguishers, fire
blankets, break glass alarms).
The assembly area(s). Evacuation Packs
The datum point (you are here indication).
All designated exits.
provide evacuation packs for each facility.
Doors and their opening direction. Evacuation packs should be kept in each
The north and east heading. evacuation zone.
Any fire/emergency coordination room/area.
Evacuation packs shall contain as a minimum:
Fire indicator panels/mimic panels.
The evacuation procedure.
Corridor to exit directional arrows.
A floor plan (including location of assembly
Floor plans shall be displayed at each designated areas).
exit, at any fire indicator or mimic panel, in Occupant/client/patient details and names
public areas including lift lobbies and in staff for each zone where there is no registration
areas and nurse bases. process in the facility.
Warden helmet, hat or tabard as appropriate.
Fire Orders
Operable waterproof torch.
Fire Orders which provide a quick guide to Where applicable, occupant/client/patient
responding to a fire shall be prepared and incentives to evacuate.
displayed. The fire orders shall be consistent with
First aid provisions as determined by the
the fire procedures for the facility. The Emergency Planning Committee.
Metropolitan Fire Brigade and Country Fire
Authority make available standard fire orders Note 1:
that may be used as a guide. The Emergency Planning Committee may
include other items in the evacuation pack as
Fire orders shall be located in the following areas:
necessary to the functioning of the Emergency
General work areas.
Control Organisation.
Next to zone, floor or building fire indicator
or mimic panels. Note 2:
Next to fire extinguishers and fire hose reels. The Emergency Planning Committee should
Kitchens (where provided). put in place procedures and practices associated
Designated exits. with the use, storage, inspection and
Alongside manual call points. maintenance of the evacuation pack.
In some buildings, regulatory requirements may Training of the Emergency Control

require Fire orders to include the method of Organisation and Building
operation of any fire alarm system, the location
of manual call points, the location and methods
Occupants
of operation of all fire fighting equipment, the Each facility shall have a fire and emergency
location of all exits and the procedure for the response procedures training program consisting
evacuation of the building. Under these of training courses, fire and evacuation
circumstances the fire orders and fire plan would orientation training and short training sessions.
be combined into one notice. Training in the use of first attack fire fighting
equipment shall be provided for direct care staff
Quality Assurance except where the Divisions policies state that
The review and quality assurance practices training should not be provided or where manual
applied to the Fire and Emergency Response fire fighting is specifically excluded by the
Procedures Manual shall also be applied to facility/building fire safety plan and fire risk
notices and plans. management strategy.
Fire and Evacuation Procedures (Emergency Where circumstances prevent the completion of
Control Organisation training courses) the course(s) prior to assuming an operational
position in the Emergency Control Organisation,
the Emergency Planning Committee shall arrange
arrange for the delivery of Fire and Evacuation
for the delivery of fire and evacuation orientation
training courses detailed in table 2, to enable
training at the commencement of the shift, which
members of the Emergency Control Organisation
may utilise the Emergency Procedures Flip Chart
to achieve the learning outcomes described in
and Fire Orders. The Emergency Planning
attachment B. The courses shall be conducted as
Committee shall require the person completing
a minimum, at the intervals detailed.
the fire and evacuation orientation training to
Members of the Emergency Control Organisation formally acknowledge participation.
should satisfactorily complete the courses before
Short Training Sessions
assuming the operational position to which they
are appointed in the Emergency Control The Emergency Planning Committee shall
Organisation. Thereafter, the Emergency Control arrange for the Emergency Control Organisation
Organisation personnel should satisfactorily to meet together at intervals not greater than six
complete periodic follow-on courses for the months, which shall also be used as short
position to which they are appointed in the training sessions to improve the knowledge and
Emergency Control Organisation, at the intervals skills of Emergency Control Organisation
also listed in table 2. The periodic training may members.
commence with a skill level appraisal of the
Employees and Casual Staff
participant appropriate to the emergency control
position held. The periodic training content may Employees and casual staff shall complete the
be modified or shortened to specifically address courses detailed in table 2 and additional courses
only those areas identified during the skill level as detailed in the Fire and Emergency Response
appraisal as requiring further training. Procedures manual or as determined by the
Emergency Planning Committee.
Note:
Emergency Planning Committees should review Where circumstances prevent the completion of
training delivery to Emergency Control the course(s) at the commencement of
Organisation members and implement practices employment, the Emergency Planning
to ensure future training is carried out Committee shall arrange for the delivery of fire
according to the above principles. It is and evacuation orientation training at the
anticipated Emergency Control Organisation commencement of a shift. This training shall
members will achieve the learning outcomes utilise the Emergency Procedures Flip Chart and
described in attachment B within two years of Fire Orders. Guidance on delivery of this training
the publishing of this framework. is given in Table 2: Facility Fire and Emergency
Response Procedure Training. The Emergency
The training courses shall be based on Competency Planning Committee shall require the person
Standard CS-FP-001-1995 Fire Emergency completing the fire and evacuation orientation
Response as described in attachment C. training to formally acknowledge participation.
The training courses shall also address the fire Clients/Residents

and evacuation procedures, which are contained The Emergency Planning Committee shall
in section 1 of the Fire and Emergency Response arrange for an assessment of the
Procedures manual and be consistent with the clients/residents capabilities to understand and
requirements of section 2 of the manual. apply the content of a client/resident training
program; consider the training needs of the
clients/residents to meet the
objectives/requirements of the Fire Safety Plan; Qualifications
and implement client/resident training where
appropriate. Training Providers
The Emergency Planning Committee shall Training providers may be individuals,

ensure, as a minimum, that clients/residents are companies, businesses or Departmental Divisions.
advised of the procedure(s) to be followed in the Training providers should be Registered Training
event of an emergency and that the names of the Organisations or in partnership with a Registered
Wardens for their area are given to them. Training Organisation.
Internal and External Emergencies Trainers
Training to cover the content of Section 4 of the Trainers delivering training courses shall:
Fire and Emergency Response Procedures Hold or be covered by appropriate Public
manual covering internal and external Liability and Profession Indemnity insurance
emergencies should also be developed. This cover for the class of work being carried out.
training could be incorporated into the fire and Hold a Workplace Trainer Category 1 or 2
evacuation training. qualification.
Hold a Workplace Assessor qualification.
Training Delivery Be able to demonstrate an understanding of
Department of Human Services CDG 7.1Fire
Emergency Control Organisation Training
Risk Management Policy and Procedures and this
Courses document.
The Emergency Planning Committee shall Be able to demonstrate competence in each of
arrange for an appropriate training provider to Fire Emergency Response Competency
deliver Fire and Evacuation Procedures, Standards CS-FP-001-1995 Levels and Units
Emergency Control Organisation training listed below:
courses. An appropriate training provider should Level 1
also be engaged to deliver required first attack Unit 1 React safely in emergency situations
portable fire extinguisher and manual fire Unit 2 Help prevent emergencies
fighting courses.
Level 2
Employees and Casual Staff
Unit 1 Operate as part of an emergency team
The Emergency Planning Committee may engage Unit 2 Control small uncomplicated emergencies
the Nominated Fire Risk Management Officer or
Chief Warden or other appropriately qualified Level 3
staff member, or an appropriate self-paced Unit 1 Operate as part of a workplace
learning program incorporating a computer- emergency team
based interactive (CD-ROM) program, to deliver Unit 2 Safeguard endangered persons
the employee and casual staff training programs. Unit 3 Participate in the control of emergency
situations
Fire and Evacuation Orientation Training
Unit 4 Conduct routine inspection and
The Emergency Planning Committee shall maintain emergency equipment
implement appropriate arrangements to deliver Unit 5 Undertake emergency prevention
fire and evacuation orientation training which
may be conducted by a previously trained staff Level 4
member or through a self-paced learning Unit 1 Coordinate operations
program incorporating computer-based Unit 2 Coordinate actions to safeguard
interactive CD-ROM, Video or Procedure Charts. endangered persons
Unit 3 Coordinate workplace emergency Unit 3 Coordinate workplace emergency
response team response team
Unit 4 Coordinate routine inspections and Unit 4 Coordinate routine inspections and
maintenance of emergency equipment maintenance of emergency equipment
Unit 5 Coordinate and undertake workplace
emergency prevention Skills Appraisal
Level 5 Emergency Control Organisation personnel and
Fire Response members attending a training
Unit 1 Manage operations
program detailed in table 2, should be formally
Unit 2 Manage workplace evacuation
assessed as part of the training program against
organisation
the learning outcomes detailed under each type
Unit 3 Manage the workplace emergency of training program. Staff who satisfactorily
response team
complete a training program should be issued
Unit 4 Manage emergency prevention with a Statement of Attainment by the training
Nominated Fire Risk Management Officer/Chief provider.
Warden/Staff Member
Quality Assurance Practices
A Nominated Fire Risk Management Officer or
Chief Warden delivering courses detailed in Table
schedule third party audits of the training
2: Fire, Emergency and Evacuation Training
program, delivery and assessment, to take place
Program, to employees shall:
at least yearly, and shall implement suitable
Hold a Workplace Trainer qualification. arrangements for the performance of these
Be able to demonstrate competence in each of audits.
Fire Emergency Response Competency
Standards CS-FP-001-1995 Levels and Units The auditor shall meet the competencies
listed below: detailed for trainers. Auditors shall prepare a
Level 1 checklist and record the evidence to support the
Unit 1 React safely in emergency situations outcome of the audit.
Unit 2 Help prevent emergencies Audit methodology should comprise of one or
more of the following:
Level 2
Examination of documentation
Examination of records
Unit 2 Control small uncomplicated
emergencies Review of the training program and
assessment tools, and may include
Level 3 participating in a training session.
Unit 1 Operate as part of a workplace
emergency team
Unit 2 Safeguard endangered persons
Unit 3 Participate in the control of
emergency situations
maintain emergency equipment
Level 4
Unit 1 Coordinate operations
Unit 2 Coordinate actions to safeguard
endangered persons
Table 2Facility Fire and Emergency Response Procedure Training
Position Competency Standard Course Type Delivery Frequency
CS-FP-001-1995 (See Attachment B)
(See Attachment C)
Emergency Planning Committee Level 5 Units 1, 2 & 4 Type 1 Training Provider Two yearly
Chief Warden/Deputy Level 4 Units 1, 2, 3 & 4 Type 2 Training Provider Yearly
Type 3
Type 4
Type 6
Communications Officer Level 3 Units 1, 3 & 4 Type 2 Training Provider Yearly
Type 3
Type 4
Floor/Area/Zone Wardens, Level 1 Unit 1 & 2 Type 4 Training Provider Yearly
Deputies and Wardens Level 2 Unit 1 & 2 Type 6 Yearly
Level 3 Units 1, 2 & 4 Two Yearly
New Employee (newly appointed to facility Level 1 Units 1 & 2 Type 5 Nominated Fire Risk Management As part of Orientation
or zone/floor) and Casual Staff Officer or CW or Self paced program Training at commencement
of employment
Employee Level 1 Units 1 & 2 Type 5 Nominated Fire Risk Management Yearly
Officer or CW or Self paced program
Employee required by the fire safety plan or Level 1 Units 1 & 2 Type 6 Training Provider Yearly
Emergency Planning Committee to operate Level 2 Units 1 & 2
portable fire extinguishers or manual fire
fighting equipment
Fire Response Officer/Team Group with Level 1 Unit 1 & 2 Type 4 Training Provider Yearly
Fire Fighting duties Level 2 Unit 1 & 2 Type 5
Level 3 Units 1, 2, 4 & 5 Type 6
Fire Response Officer/Team with Level 1 Unit 1 & 2 Type 4 Training Provider Twice Yearly
Warden duties Level 2 Unit 1 Type 5 Twice Yearly
Level 3 Units 1 & 2
Note 1: Periodic training should commence with a review of the emergency response skill level of participants. Participants who obtain the satisfactory skill levels
may not be required to attend the formal training session.
Drills and Exercises Type of Drills and Exercises
The Emergency Planning Committee shall Drills and exercises may be announced or
arrange for drills and exercises to be carried out unannounced. When occupants/clients/patients
periodically and as an absolute minimum, at the are to participate in a drill or exercise, the drill or
time intervals specified below. exercise is to be announced to participants no
more than eight hours prior to sounding the
Drills and exercises shall also be carried out at alarm unless a written clearance has been
the intervals specified in the Fire Safety Plan. previously given for the occupant/client/patient
The Emergency Planning Committee shall to take part in unannounced exercises.
arrange for a review of the effectiveness or Conduct of Drills and Exercises
otherwise of drills and exercises.
Where a facility operates over a 24-hour period,
Frequency of Drills and Exercises at least one drill per year shall be undertaken
Drills when all occupants/clients/patients are in bed.
At least one drill shall be carried out in each The conduct of drills and exercises shall be
work area every 12 months. Where a facility planned in advance.
operates over a number of shifts, at least one drill
shall be carried out every 12 months, for each Where a facility exercise is to be conducted, the
shift worked. exercise shall be under the control and direction
of the Chief Warden.
Emergency Control Organisation personnel shall
participate in at least one drill every 12 months Where a zone, area or floor drill is to be
and all staff shall participate in at least one drill conducted, the Warden of the zone, area or floor
every 24 months. may control and direct the drill.
Exercises Observers
At least one exercise shall be carried out every 12 Organisers of drills and exercises shall arrange
months in each facility. Where a facility operates for observers to view and report on drills and
over a number of shifts, at least one exercise shall exercises. Observers of drills should not work in
be carried out every 12 months, for each shift the building or the area participating in the drill.
worked. Observers of exercises shall be from another site
and shall include, where possible, a
The exercise(s) may conducted as table-top,
representative of the local fire brigade and police.
tactical or field exercises. At least one tactical
exercise and one field exercise must be conducted Observers shall be provided with an explanation
in each facility every three years. of the aims and objectives of the drill or exercise
prior to commencement and details of the
Emergency Control Organisation personnel shall
emergency plan and procedures to be exercised.
participate in at least one exercise every 12 months.
Analysis of Drills and Exercises
Facility medical, nursing and other staff
(including doctors) shall participate in at least At the completion of an exercise or drill, an
one exercise every 24 months. analysis shall be undertaken and documented.
Specialist areas of hospitals such as operating Drills

theatres and critical care units should participate The effectiveness of drills may be analysed by
in an exercise every 24 months. the zone, area or floor manager/supervisor,
Floor/Zone/Area Warden or the Chief Warden.
The Emergency Planning Committee should
review the outcomes of drills and implement
local changes as necessary to improve the
effectiveness of the operation of the Emergency
Control Organisation.
Exercises
The review of exercises shall be carried out by
the Emergency Planning Committee. The
Emergency Control Organisation and observers
shall participate in the review. The Relevant Fire
Safety Engineer or other expert people may also
be included in the review process.
Where the review or reviews indicate the Fire

Safety Plan or Fire, Emergency and Evacuation
Procedures require modification, the Relevant
Fire Safety Engineer shall be involved.
The outcomes of any exercise should be made

available to participants where appropriate.
Small Residential
Facilities
- Supported Community-Based Houses
- Community-Based Houses
Section 8 Arrangements for Small Residential
Facilities
Application Staff (Worker) Nominated for Emergency
Control Functions
The requirements below shall be applied to
Small Residential Facilities such as supported The role of the staff member (worker) nominated
community-based houses and community-based for emergency control functions is to assume
houses as covered by CDG 7.4Supported control of a facility during an emergency or
Community-Based Houses and 7.7 Community-Based alarm and to ensure the facility is evacuated in
Houses. accordance with facility procedures.
Appointments, Roles and This may include delegating tasks to other staff
members or seeking the assistance of neighbours
Responsibilities or persons available at the time.
Emergency Planning Committee Typical duties in an emergency or alarm would
The Emergency Planning Committee should include:
include members of the senior management Assume control of the facility.
team responsible for the facility or group of Initiate an evacuation of the facility.
facilities. The Nominated Fire Risk Management Ensure the relevant emergency service(s) are
Officer shall be a member of the Emergency notified.
Planning Committee. Initiate response of additional resources as
The responsibilities of the Emergency Planning necessary.
Committee shall be as outlined in AS 3745 Coordinate the evacuation and assist as
Emergency Control Organisation and Procedures necessary in the removal of the occupants.
for Buildings. Ensure a roll call of all occupants, staff and
visitors is carried out and the results are
Typical duties would include: analysed.
Establish and implement emergency plans for If safe to do so, check that all areas have been
each facility. cleared.
Ensure personnel are nominated for the Provide a situation report to the emergency
emergency control function(s) of each facility service(s) on arrival and provide specific
within the area of their jurisdiction. emergency information if applicable.
Arrange for the appropriate training of staff Brief the Emergency Planning Committee
(worker). where necessary.
Review the effectiveness of the emergency If necessary, relocate occupants to a more
arrangements and evacuation exercises. appropriate assembly/holding area.
Establish first aid procedures as part of the Complete an Incident Report.
emergency plans.
During an emergency: Identification
establish plans for the continued efficient The worker nominated for emergency control
operation of a facility involved in an functions shall be identified during any
emergency emergency situation. A yellow helmet or yellow
ensure that the media is dealt with usually hat labelled Building Warden or a reflective
through the Media Unit white vest or tabard labelled (in black lettering)
provide briefings for relatives where Building Warden is the recommended method.
necessary
The Emergency Planning Committee may
prepare announcements to staff
develop and implement another means of
establish and maintain liaison with senior
recognition providing it is acceptable to all local
emergency services, for example, community 5. Glossary/definitions.
residential units may use the building Evac Pac 6. Fire, emergency and evacuation principles and
(Evacuation Pack) as the identification means. procedures.
7. Emergency arrangements:
Provision of Fire and Emergency appointments
Response Plans and Procedures duties
An emergency plan shall be developed for or by responsibilities
each small residential facility. response.
The emergency plan shall be prepared as fire and 8. Facility/occupant instructions for:
emergency response procedures, and fire fire
response procedures. The procedures shall be smoke
documented in a manual titled Fire, and evacuation.
Emergency Response Procedures Manual. The
9. All clear instructions.
manual shall be prepared in two individual and
stand-alone sections as described below. 10. Recovery.
11. Resumption of normal operations.
Emergency Procedures Flip Charts as described
12. Debriefing.
below shall be prepared as part of the Fire and
13. Reporting.
Emergency Response Procedures. An abbreviated
format which may be incorporated into security 14. Actions.
identification badges and/or onto stickers 15. Contractor procedures whilst on site
attached to telephones may also be prepared. carrying out works.
Emergency Procedures Flip Charts and any Every document and page or sheet shall contain
abbreviated format must include the emergency document identification, authorisation and a date
telephone number or numbers. of issue.
Section OneFire and Evacuation Procedures Fire, Emergency and Evacuation Procedure Flip
Charts should also be prepared documenting the
Section One of the Manual shall be titled Fire agreed procedures.
and Evacuation Procedures. This section of the
manual shall cover the procedural matters The Fire, Emergency and Evacuation Principles
associated with fire, smoke, and evacuation and and Procedures should be developed taking into
be structured as follows: account the requirements of the Fire Safety Plan,
1. Introduction and scope. Fire Brigade and the following:
2. Emergency telephone numbers for fire, police, Active and passive measures.
ambulance, SES. Communications facilities.
3. Preface covering manual details including: Occupant characteristics.
application Fire brigade intervention.
date and issue details Fire brigade role.
amendments Alarm/emergency warning systems.
issue and control Emergency control.
distribution Emergency support.
amendment certificate Network emergency support (if applicable).
relevant fire safety engineer and Emergency response.
appointment period. Evacuation considerations.
4. Fire safety plan summary. Evacuation priorities/order of evacuation.
Resources. process is in place and that the procedures and
Egress routes. monitoring and review process is followed.
Accounting for occupants. Emergency procedures for small residential
Evacuation methods. facilities may be developed using generic or
template documents prepared centrally for use
Bushfire/wildfire response.
by individual facilities.
First aid practices.
Editors
Section TwoInternal and External
Emergencies The Emergency Planning Committee shall
engage a competent person or team (Editors) to
Section two of the Manual shall cover internal
prepare Fire and Emergency Response
emergencies other than fire, smoke and
Procedures. Editors may be internal or external
evacuation; external emergencies and the State
appointments or a combination of both. At least
Emergency Response Plan; and be consistent
one member of a team must be able to
with the State of Victoria Emergency
demonstrate to the Emergency Planning
Management Act and the appropriate sections of
Committee that they meet the criteria listed
the Emergency Management Manual Victoria.
below. The Emergency Planning Committee shall
Section Two may also contain specific training
assess the competence of the Editors by the
requirements for the emergencies covered by this
review of the experience, qualifications or
section.
statements of attainment held by the prospective
Internal emergencies should include as editors and the general understanding of the
appropriate but not be limited to: criteria listed below.
1. Medical. Sections 1 of the Fire, and Emergency Response
2. Illegal occupancy/demonstration. Procedures Manual
3. Power failure/blackout. Editors of the section 1 of the Fire and
4. Failure of natural gas. Emergency Response Procedures should be able
5. Water contamination/failure. to demonstrate:
6. Communications failure. (a) That they meet the capabilities detailed in
7. Personal threat. each of Fire Emergency Response
Competency Standards CS-FP-001-1995 Units
8. Bomb threats.
listed in attachment A.
9. Hazardous substances incidents.
(b) An understanding of Department of Human
10. Structural or building damage. Services CDG Series 7Fire Risk
Management, Guidelines 7.1 and 7.2 and the
Any procedures that have been developed by the
specific Fire Risk Management Guideline
Emergency Planning Committee for the provision
applicable to the facility.
of first aid in the event of an emergency should
also be included in this section. Section 2 of the Fire, and Emergency Response
Procedures Manual
Preparation of Emergency Editors of section 2 of the Fire and Emergency
Procedures Response Procedures should be able to
CEOs and managers shall ensure emergency demonstrate:
procedures are in place. The establishment of the (a) That they are competent to prepare
emergency procedures shall be the role of the procedures covering the internal and external
Emergency Planning Committee which shall emergencies likely to be encountered.
make appropriate arrangements to prepare the (b) An understanding of the Victoria Emergency
procedures, ensure that a monitoring and review Management Manual.
Review of the Fire, and Emergency Response The Auditor shall meet the competencies
Procedures Manual detailed for trainers. Auditors shall prepare a
checklist and record the evidence to support the
outcome of the audit.
engage a person or persons other than the Editor
to review Fire, and Emergency Response Audit methodology may comprise of one or
Procedures Manual, before implementation. more of the following:
Reviewers should be able to demonstrate they Examination of documentation.
meet the criteria listed below. The Emergency Examination of records.
Planning Committee should assess the Review of the organisation.
competence of the Editors at interview through and shall include a drill or exercise.
assessment techniques, review of any
qualifications or statements of attainment held by Preparation of Notices and Plans
the prospective editors and the general
Emergency Procedures Flip Chart
understanding of the criteria listed:
(a) That they meet the capabilities detailed in The Emergency Planning Committee shall
each of Fire Emergency Response Competency arrange for Emergency Procedures Flip Charts to
Standards CS-FP-001-1995 Units listed in be prepared as part of the Fire, Emergency and
attachment A. Evacuation Procedures. An abbreviated format
(b) An understanding of CDG Guidelines 7.1 and that may be incorporated into security
7.2 and the specific Fire Risk Management identification badges and/or onto stickers
Guideline applicable to the facility. attached to telephones may also be prepared.
(c) A detailed knowledge of the Fire Safety
Emergency Procedures Flip Charts and any
Strategy and Fire Safety Plan for the facility.
abbreviated format shall include the emergency
The Fire, and Emergency Response Procedures telephone number or numbers.
Manual shall be signed by the following:
Note:
1. All members of the Emergency Planning
Committee.
make arrangements for the emergency
2. Editor(s). telephone number or numbers to be reviewed
quarterly to ensure the number or numbers are
3. Reviewer(s). applicable.
4. Relevant Fire Safety Engineer where The Emergency Procedures Flip Chart shall use
applicable. the colour coding system detailed in AS 4083
Should a facility not have a Fire Safety Strategy or and cover the information shown below and in
Fire Safety Plan or an appointment of a Relevant the order detailed:
Fire Safety Engineer, the Emergency Planning Code Red (Fire) outlining actions in the event
Committee shall ensure the review process of fire.
considers the likely fire scenarios for the site. Code Red (Smoke) outlining actions in the
event of smell of smoke.
Quality Assurance Practices Code Blue (Medical Emergency) outlining
The Emergency Planning Committee shall actions in the event of cardiac arrest or other
schedule third party audits of the Fire and medical emergency.
Emergency Response Procedures to take place at Code Purple (Bomb Threat) outlining actions
least annually, and implement suitable in the event of a bomb threat. A bomb threat
arrangements for the performance of these audits. action chart shall be included along with a
bomb threat checklist.
Code Yellow (Chemical Spill) outlining Fire orders shall be located in the following
separate actions in the event of an internal areas:
emergency, chemical spillage, gas leak/toxic General areas.
smell, structural damage and illegal
Next to fire indicator or mimic panels.
occupancy.
Next to fire extinguishers and fire hose reels.
Code Black (Personal Threat) outlining a flow
chart and actions when behaviour is Kitchens (where provided).
threatening and out of control. Designated exits.
Code Brown (External Emergency) outlining Alongside manual call points and telephones.
actions in the event of a disaster involving
mass casualties or other impact on the facility. In some buildings, regulatory requirements may
Code Orange (Evacuation) outlining require fire orders to include the method of
directions on evacuation and assembly areas. operation of any fire alarm system, the location
of manual call points, the location and methods
Floor Plans of operation of all fire fighting equipment, the
The Emergency Planning Committee shall location of all exits, and the procedure for the
arrange for floor plans covering all areas of the evacuation of the building. Under these
facility to be prepared and displayed. Floor plans circumstances, the fire orders and fire plan
must be oriented in order that they can be read would be combined into one notice.
easily at the point of installation, without the Quality Assurance
need to change the orientation of the plan.
The review and quality assurance practices
Floor plans shall include: applied to the Fire and Emergency Response
The location and identity of fire fighting Procedures shall also be applied to notices and
equipment (including extinguishers, fire plans. Where a generic set of notices and plans
blankets, break glass alarms). are established for a Division, the quality
The assembly area(s). assurance provisions may be applied to the
The datum point (you are here indication). generic documents. When applied to the generic
All designated exits. documents, a generic checklist shall also be
developed and arrangements made by the
Doors and their opening direction.
Emergency Planning Committee for the
The north and east heading.
developed notices and plans in each building to
Fire indicator panels/mimic panels. be reviewed and reported on, according to the
Corridor to exit directional arrows. checklist.
Floor plans shall be displayed at each designated
Evacuation Packs
exit, at any fire indicator or mimic panel and in
general areas. The Emergency Planning Committee shall
provide an evacuation pack for each residential
Fire Orders building in each facility.
Fire orders, which provide a quick guide to
Evacuation packs should be kept near the main
responding to a fire, shall be prepared and
exit or other location designated by the
displayed. The fire orders shall be consistent with
Emergency Planning Committee.
the fire procedures for the facility. The
Metropolitan Fire and Emergency Services Board Evacuation packs shall contain as a minimum:
and Country Fire Authority make available The evacuation procedure.
standard fire orders which may be used as a A floor plan (including location of assembly
guide. areas).
Residents details and names where there is emergency response skill level of participants.
no registration process in the building. Participants who obtain the satisfactory skill
Warden helmet, hat or tabard if appropriate. levels may not be required to attend a formal
Operable waterproof torch. training session.
Where applicable resident evacuation Refresher training shall be carried out at the
incentives. intervals detailed in table 3. The refresher
First aid provisions as determined by the training may commence with an emergency
Emergency Planning Committee. control, skill level appraisal of the participant.
Note 1: The refresher training content for participant
may be modified or shortened to specifically
The Emergency Planning Committee may
address only those areas identified during the
include other items in the evacuation pack as
skill level appraisal as requiring further training.
necessary.
Workers who obtain satisfactory skill levels may
Note 2: not be required to attend refresher training.
The Emergency Planning Committee should The training courses shall be based on Competency
put in place procedures and practices Standard CS-FP-001-1995 Fire Emergency
associated with the use, storage, inspection and Response as described in attachment C.
maintenance of the evacuation pack.
The training courses shall also address the fire
Training for Emergency Response and evacuation procedures for the facility, which
Each small residential facility shall have a Fire are contained in the Fire and Emergency
and Emergency Response Procedures training Response Procedures.
program consisting of training courses, fire and Where circumstances prevent the completion of
evacuation orientation training and short the course(s) prior to commencing duty, the
training sessions for workers, casual and agency Emergency Planning Committee shall arrange
staff and appropriate training for residents. for the delivery of fire and evacuation
Training in the use of first attack fire fighting orientation training at the commencement of the
equipment shall be provided for workers except shift, which may utilise the Emergency
where the Divisions policies state that training Procedures Flip Chart and Fire Orders. The
should not be provided or where manual fire Emergency Planning Committee shall require the
fighting is specifically excluded by the person completing the fire and evacuation
facility/building fire safety plan and fire risk orientation training to participate in a skill level
management strategy. assessment and formally acknowledge
participation.
Fire and Evacuation Procedures
Training Casual Staff
Casual staff shall complete the course detailed in
Worker Training
table 3 for Casual Staff. Casual Staff who
The Emergency Planning Committee shall regularly work in a small residential facility shall
arrange for the delivery of fire and evacuation be treated as an employee (worker) for training
training courses detailed in table 3, to enable purposes.
participants to achieve the learning outcomes
described in attachment B. Newly appointed Where circumstances prevent the completion of
workers should complete the appropriate the course prior to commencement of a shift, the
course(s) prior to commencing duty. Worker Emergency Planning Committee shall arrange
training may commence with a review of the for the delivery of fire and evacuation
orientation training at the commencement of the
shift. This training shall utilise the Emergency objectives/requirements of the Fire Safety Plan,
Procedures Flip Chart and Fire Orders. The and implement client/resident training where
Emergency Planning Committee shall require the appropriate.
person completing the fire and evacuation
orientation training to participate in a skill level
ensure, as a minimum, that clients/residents are
assessment and formally acknowledge
advised of the procedure(s) to be followed in the
participation.
event of an emergency and that the names of the
Casual staff who work night shifts without the Wardens for their area are given to them.
support of a trained worker shall complete the
course(s) detailed in table 3 for casual staff prior
Short Training Sessions
to working a night shift. The Emergency Planning Committee shall
arrange for workers, and nominated casual and
Agency Staff agency staff to meet in groups at intervals not
Agency staff as a minimum shall complete the greater than six months, which shall be used as
course detailed in table 3 for casual staff. Agency short training sessions to improve Fire and
staff should be encouraged to complete worker Emergency Response knowledge and skills.
training programs. Agency staff who regularly
work in a small residential facility, shall be Internal and External Emergencies
treated as an employee (worker) for training Training to cover internal and external
purposes. Checks should be undertaken that emergencies as detailed in section 2 of the Fire
agency staff have achieved the satisfactory skill and Emergency Response Procedures shall also
levels prior to commencing work. be developed and delivered. This training could
be incorporated into the fire and evacuation
Where circumstances prevent the completion of
training.
the course(s) prior to commencing duty, the
Emergency Planning Committee shall arrange
Training Delivery
for the delivery of fire and evacuation
orientation training at the commencement of the Worker Training
shift. This training shall utilise the Emergency The Emergency Planning Committee shall
Procedures Flip Chart and Fire Orders. The arrange for an appropriate training provider to
Emergency Planning Committee shall require the deliver Fire and Evacuation Procedures training
person completing the fire and evacuation courses to workers. An appropriate training
orientation training to participate in a skill level provider should also be engaged to deliver first
assessment and formally acknowledge attack portable fire extinguisher and manual fire
participation. fighting courses where the workers would be
Agency staff who work at night without the expected to use first attack equipment.
support of a trained worker shall as a minimum, Casual and Agency Staff training
complete the course detailed in table 3 for casual
staff prior to working a night shift. The Emergency Planning Committee may
engage the Nominated Fire Risk Management
Clients/Residents Officer or other appropriately qualified staff
The Emergency Planning Committee shall member, or an appropriate self-paced learning
arrange for an assessment of the program to achieve delivery of the training.
clients/residents capabilities to understand and Fire and Evacuation Orientation Training
apply the content of a client/resident training
program; consider the training needs of the The Emergency Planning Committee shall
clients/residents to meet the implement appropriate arrangements to deliver
fire and evacuation orientation training which Level 3
may be conducted by the Nominated Fire Risk Unit 1 Operate as part of a workplace
Management Officer, a previously appropriately emergency team
trained staff member, or through a self-paced Unit 2 Safeguard endangered persons
learning program which may incorporate a CD- Unit 3 Participate in the control of emergency
ROM, video or work book. This training shall situations
utilise the building Emergency Procedures Flip
Unit 4 Conduct routine inspection and maintain
Chart and Fire Orders. emergency equipment
Short Training Sessions Unit 5 Undertake emergency prevention
The Emergency Planning Committee shall Level 4

implement appropriate arrangements to conduct Unit 1 Coordinate operations
short training sessions which may be conducted by Unit 2 Coordinate actions to safeguard
the Nominated Fire Risk Management Officer or a endangered persons
senior staff member who has satisfactorily completed Unit 3 Coordinate workplace emergency
the training detailed in table 3 for workers. response team
Unit 4 Coordinate routine inspections and
Qualifications maintenance of emergency equipment
Training Providers Unit 5 Coordinate and undertake workplace
emergency prevention
Training providers may be individuals, companies
or businesses. Training providers should be Level 5
Registered Training Organisations or in partnership Unit 1 Manage operations
with a Registered Training Organisation.
Unit 2 Manage workplace evacuation organisation
Training Provider Trainers Unit 3 Manage the workplace emergency
response team
Trainers delivering training courses shall:
Unit 4 Manage emergency prevention
Hold appropriate Public Liability and
Profession Indemnity insurance cover for the Nominated Fire Risk Management Officer/Staff
class of work being carried out. Member
Hold a Workplace Trainer Category 1 or 2
A Nominated Fire Risk Management Officer or
Qualification.
staff member delivering courses detailed in Table
Hold a Workplace Assessor qualification.
3: Fire, Emergency and Evacuation Training
Be able to demonstrate an understanding of Program to employees shall:
Department of Human Services CDGs 7.1 and
Hold a Workplace Trainer qualification.
7.2 and this document.
Be able to demonstrate competence in each of
Be able to demonstrate competence in each of
Standards CS-FP-001-1995 Levels and Units
Standards CS-FP-001-1995 Levels and Units
listed below:
listed below:
Level 1
Level 1
Unit 1 React safely in emergency situations
Unit 2 Help prevent emergencies
Level 2
Level 2
emergencies
emergencies
Level 3 training program may be carried out by a local
Unit 1 Operate as part of a workplace manager using a format prepared by a training
emergency team provider trainer. The training provider trainer
Unit 2 Safeguard endangered persons must review the results of the appraisal and carry
Unit 3 Participate in the control of emergency out any further refresher training required.
situations
Unit 4 Conduct routine inspection and maintain
emergency equipment The Emergency Planning Committee shall
Level 4
program, delivery and assessment, to take place
Unit 1 Coordinate operations at least yearly, and shall implement suitable
Unit 2 Coordinate actions to safeguard arrangements for the performance of these audits.
endangered persons
Unit 3 Coordinate workplace emergency The auditor shall meet the competencies detailed
response team for trainers. Auditors shall prepare a checklist
and record the evidence to support the outcome
Skills Appraisal of the audit.
Participants attending a training course detailed in Audit methodology should comprise of one or
table 3, should be formally assessed as part of the more of the following:
training program against the learning outcomes Examination of documentation.
detailed under each type of training program.
Examination of records.
Participants who satisfactorily complete a training
Review of the training program and
program should be issued with a Statement of
assessment tools.
Attainment by the training provider. Skills
appraisal conducted as part of the refresher Participation in a training session.
Table 3Small Residential Facility Fire and Emergency Response Procedure Training
Position Competency Standard Course Type Delivery Frequency
(See Attachment C) (See Attachment B) (delivery or assessment)
Emergency Planning Level 5 Units 1,2 & 4 Type 1 Training Two yearly
Committee Provider
Employee (Worker) Level 1 Unit 1 & 2 Type 7 Training As part of Orientation
Level 3 Units 1, 2 & 4 Provider Training and
Level 4 Units 1 ,2 & 4 thereafter Yearly
Casual and Agency Staff Level 1 Units 1 & 2 Type 5 Nominated Fire Risk As part of
Management Officer Orientation Training
or CW or Self paced
program
Portable fire extinguisher Level 1 Units 1 & 2 Type 6 Training Provider Yearly
or manual fire fighting Level 2 Unit 2
equipment
Note 1: Casual and agency staff who regularly work in a small residential facility, shall be treated as an employee
(worker) for training purposes.
Note 2: The pre requisite for portable fire extinguishers or manual fire fighting equipment shall be the Type 7 course
detailed for employee (worker).
Note 3: Refresher training may commence with a review of the emergency response skill level of participants.
Participants who obtain the satisfactory skill levels may not be required to attend the formal training session or the
training content may be modified or shortened to specifically address those areas identified during the skill level
appraisal as requiring further training.
Drills and Exercises Observers
The Emergency Planning Committee shall Organisers of drills and exercises shall arrange
arrange for drills and exercises to be carried out for observers to view and report on drills and
periodically and as an absolute minimum, at the exercises. Observers of drills should not work in
time intervals specified below. the building participating in the drill. Observers
of exercises shall be from another site and shall
Drills and exercises shall also be carried out at include, where possible, a representative of the
the intervals specified in the Fire Safety Plan. local fire brigade and police.
The Emergency Planning Committee shall Observers shall be provided with an explanation
arrange for a review of the effectiveness or of the aims and objectives of the drill or exercise
otherwise of drills and exercises. prior to commencement and details of the
emergency plan and procedures to be exercised.
Frequency of Drills and Exercises
Drills Analysis of Drills and Exercises
At least one drill shall be carried out in each At the completion of an exercise or drill, an
building every three months for every shift, so analysis shall be undertaken and documented.
that each worker participates in at least one drill
Drills
every six months.
The effectiveness of drills may be analysed by the
Exercises worker on duty at the time.
At least one exercise shall be carried out every 12
months in each facility. The exercise may be The Emergency Planning Committee should
conducted as table-top, tactical or field exercises. review the outcomes of drills and implement
At least one tactical exercise and one field local changes as necessary to improve the
exercise must be conducted in each facility every effectiveness of the operation of the Emergency
three years. Control Organisation.
Exercises
Types of Drills and Exercises
The review of exercises shall be carried by the
Drills and exercises may be announced or
Emergency Planning Committee. The Emergency
unannounced. When residents/clients are to
Control Organisation and observers shall
participate in a drill or exercise, the drill or
participate in the review. The Relevant Fire Safety
exercise is to be announced to participants no
Engineer or other expert people may also be
more than eight hours prior to sounding the
included in the review process.
alarm, unless a written clearance has been
previously given for the residents/clients to take The outcomes of any exercise should be made
part in unannounced exercises. available to all facility workers where
appropriate.
Conduct of Drills and Exercises
Where a small residential facility operates over a
24-hour period, at least one drill per year shall be
undertaken when all occupants/clients/patients
are in bed.
The conduct of drills and exercises shall be

planned in advance.
Buildings
- Single dwellings
- Multi-storey housing
- Boarding Houses
Section 9 Arrangements for Buildings
CEOs and managers shall ensure an Emergency Control Organisation and Evacuation Exercises.
Planning Committee and emergency procedures Establish an Emergency and Fire Control
or an emergency plan are in place. The Centre where required.
establishment of the emergency procedures or Establish first aid procedures as part of the
plan shall be the role of the Emergency Planning emergency plan.
Committee which shall make appropriate Receive briefings during an emergency and
arrangements to prepare the procedures or plan, provide support as necessary.
ensure that a monitoring and review process is in Establish plans for the continued efficient
place and that the procedures, plan and operation of the building.
monitoring and review process is followed. Ensure that the media is dealt with, usually
through the Media Unit.
Appointments, Roles and
Provide structured briefings for relatives.
Responsibilities Prepare announcements to staff.
Emergency Planning Committee Establish and maintain liaison with senior
include members of the senior management Emergency Response
team. The Nominated Fire Risk Management
The Emergency Planning Committee shall put in
Officer and Chief Warden (if applicable) shall be
place arrangements for responding to building
members of the Emergency Planning Committee.
emergencies which are consistent with this
For buildings such as single dwellings, an framework and the requirements of Australian
Emergency Planning Committee may be in place Standard 3745Emergency Control Organisation
within the service delivery organisation, whose and procedures for buildings.
responsibilities may extend to a number of
Identification
buildings.
Personnel forming part of an established
For OoH rental stock, a Regional Emergency Emergency Control Organisation shall be
Planning Committee may be established, the identified during any emergency situation. The
responsibilities of which may extend to more means of identification below shall be applied
than one building. unless the Emergency Planning Committee has
The responsibilities of the Emergency Planning developed another means of recognition which is
Committee shall be as outlined in AS 3745 acceptable to all local emergency services.
Emergency Control Organisation and Procedures
for Buildings.
Typical duties would include:

Establish and implement an emergency plan.
Ensure personnel are appointed to Emergency
Control Organisation positions as appropriate.
Arrange for the fire and emergency response
training as appropriate.
Review the effectiveness of the Emergency
Position Identification
Emergency Planning Committee Badge with name and position and identification as Emergency Planning Committee
Chief Warden A white helmet or white hat labelled Chief Warden or a reflective white vest or tabard
labelled (in black lettering) Chief Warden shall be worn.
Deputy Chief Warden A white helmet or white hat labelled Deputy Chief Warden, or a white vest or tabard
labelled (in black lettering) Deputy Chief Warden shall be worn.
Communication Officer Badge with name and position and identification as Communication Officer.
Floor, Zone or Area Warden A yellow helmet or yellow hat labelled Floor, Zone or Area Warden and floor, zone or
area of appointment, or a reflective white vest or tabard labelled (in black lettering)
Floor, Zone or Area Warden and floor, zone or area of appointment shall be worn.
Wardens A red helmet or red hat labelled Warden and floor, zone or area of appointment or a
reflective white vest or tabard labelled (in black lettering) Warden and floor, zone or
area of appointment shall be worn.
Fire Response Officer or Team A red helmet or red hat, labelled Fire Response Officer or position of appointment or a
reflective white vest or tabard labelled (in black lettering) Fire Response Officer or
position of appointment shall be worn.
Fire and Emergency Response prepared and distributed, although it is expected

that the residents will take some responsibility
Plans and Procedures for their own fire safety. The expected
The Emergency Planning Committee shall make responsibilities of tenants will be defined in the
suitable arrangements for the development, appropriate OoH guideline.
implementation and auditing of the Fire and
Evacuation Procedures. The Emergency Planning Notices and Plans
Committee should apply the competencies The Emergency Planning Committee shall make
described in the Facilities section 7 above to the suitable arrangements for the development,
development of fire and emergency response implementation, provision and installation of
plans and procedures. notices and plans.
An emergency plan shall be developed for each The Emergency Planning Committee should
building or groups of buildings. apply the competencies described in the
Facilities section 7 above to the development of
The emergency plan shall be prepared as Fire
fire and emergency response notices and plans.
and Evacuation Procedures and be developed to
generally cover the fire, smoke and evacuation Training
responses covered in section 7. The procedures
shall be documented in a Fire, and Emergency A fire and evacuation training program shall be
Response Procedures Manual. developed for buildings by the Emergency
Planning Committee. The training program shall
For small buildings of similar construction and be developed to specifically meet the fire safety
usage such as single dwellings, a simple strategy and plan for the building or buildings.
standard plan encompassing the information The Emergency Planning Committee shall also
contained in fire orders may be considered consider the need for delivery mechanisms that
suitable by the Emergency Planning Committee. cater for the various occupants and the abilities
of the occupants to comprehend the messages
For OoH rental accommodation, where tenants
being delivered.
have evacuation capabilities typical of the
general population, a general plan should be
At the completion of the training, occupants
should be able to describe or demonstrate how to:
Report a fire emergency.
React to a fire emergency signal.
Evacuate from the building.
Delivery
arrange for an appropriate training provider to
deliver fire and emergency response training.
Trainers delivering courses should meet the

qualification and other requirements as detailed
in section 7 of this document.
Training Provider Appraisal

Emergency response personnel attending a
training program should be formally assessed as
part of the training program against the learning
outcomes detailed under each type of training
program.

program; delivery and assessment, to take place
at least yearly, and shall implement suitable
arrangements for the performance of these audits.
The auditor shall meet the competencies detailed

for Trainers. Auditors shall prepare a checklist
and record the evidence to support the outcome
of the audit.
Audit methodology may comprise of one or

more of the following:
Examination of documentation.
Examination of records.
Review of the training program and
assessment tools.
Participation in a training session.
Attachments
Attachment AFire Emergency Response Competency
Standards Requirements for Editors of the Fire,
Emergency and Evacuation Procedures Manual
Level 1
Level 2
emergencies
Level 3
Unit 1 Operate as part of a workplace
emergency team
Unit 2 Safeguard endangered persons

Unit 3 Participate in the control of emergency
situations
Level 4
endangered persons
Unit 3 Coordinate workplace emergency
response team
Level 5
Unit 1 Manage operations
organisation
Unit 3 Manage the workplace emergency
response team
Attachment BTraining Courses
Emergency Planning Committee (Type 1) 7. Describe the various forms of emergency

communications, emergency reports and signals.
The type 1 course would prepare the members of
8. Describe the requirements for training, drills
the Emergency Planning Committee to develop
and exercises.
skills and knowledge to undertake the duties
associated with the position. The content and Chief Warden (Type 2)
learning outcomes would be:
The type 2 course would be to prepare the Chief
Content
Warden and deputies to develop skills and
The role and responsibility of the Emergency knowledge to undertake the duties assigned to
Planning Committee, Chief Warden, the position. The content and learning outcomes
Communications Officer and Emergency
would be:
Control Organisation
Content
Fire risk management principles
The role and responsibility of the Emergency
Fire safety strategies and fire safety plans
Planning Committee, Chief Warden,
Establishing and managing an emergency Communications Officer and Emergency
organisation Control Organisation
Managing and developing pre-emergency Fire risk management principles
planning and assessment activities
Fire safety strategies and fire safety plans
Emergency communications, emergency
Coordination of pre-emergency planning,
reports and signals
training, exercising and assessment activities
Training, drills and exercises for Emergency Control Organisation
Liaison with emergency services Coordination of communications during
Evacuation activities emergencies
Post-evacuation activities Initiation of emergency reports and signals
Emergency prevention Procedures for specific emergencies
Liaison with emergency services
Learning Outcomes
Coordination of evacuation activities
1. Describe the roles and responsibilities of:
Coordination of post-evacuation activities
Emergency Planning Committee
Use and operation of emergency equipment
Nominated Fire Risk Management Officer
Emergency Control Organisation Learning Outcomes
2. Describe the Emergency Planning Committee, 1. Describe the roles and responsibilities of the:
Nominated Fire Risk Management Officer and Chief Warden of a typical Emergency
Chief Wardens role in preparing for Control Organisation
emergencies. Emergency Control Organisation.
3. Describe and demonstrate the Emergency
2. Describe and demonstrate the Chief Wardens
Planning Committee, Nominated Fire Risk
role in preparing for, preventing, responding
Management Officer and Chief Wardens role
to and recovering from emergencies.
in preventing emergencies.
3. Describe Department of Human Services fire
4. Describe and demonstrate the Emergency
risk management principles, the fire safety
Planning Committee and Chief Wardens role
strategy and fire safety plan for the facility.
in responding to and recovering from
emergencies. 4. Describe and demonstrate the use of the
various means of intercommunication,
5. Describe Departmental fire risk management
communications equipment and emergency
principles, the fire safety strategy and fire
equipment.
safety plan for the facility.
5. Describe the range of procedures outlined in
6. Describe the development of the various
the emergency plan.
emergency procedures for the facility.
The Chief Warden should also complete all Floor/Area/Zone Wardens, Deputies and
training and met the learning outcomes listed for Wardens (Type 4)
the Communications Officer, Floor/Area/Zone
The type 4 course would be to prepare the
Wardens and Emergency Aware Employees.
Floor/Area/Zone Wardens, Deputies and
Communications Officer (Type 3) Wardens to develop skills and knowledge to
undertake the duties of the positions. The content
and learning outcomes would be:
Communications Officer to develop skills and
Content
knowledge to undertake the duties of the
position. The content and learning outcomes The role and responsibility of the
would be: Floor/Area/Zone Wardens, Deputies and
Wardens, Chief Warden and Communications
Content
Officer
The role and responsibility of the Chief
The facility fire safety plan
Warden, Communications Officer and
Emergency Control Organisation Pre-emergency planning, training, exercising
and assessment
Fire risk management principles
Communications during emergencies
Coordination of communications during
emergencies Responding to emergency reports and signals
Initiation of emergency reports and signals Procedures for specific emergencies
Procedures for specific emergencies Initiating emergency signals
Liaison with emergency services Evacuation activities
Coordination of evacuation activities Post-evacuation activities
Coordination of post evacuation activities Learning Outcomes
Use and operation of emergency equipment 1 Describe the roles and responsibilities of the
Wardens and members of a typical workplace
Learning Outcomes
1. Describe the roles and responsibilities of the:
2. Describe the Wardens role in preparing for
Chief Warden and preventing emergencies.
Communications Officer 3. Describe and demonstrate the action to take in
Emergency Control Organisation. response to emergency signals and reports.
2. Describe and demonstrate the 4. Describe the fire safety plan for the facility.
Communications Officer role in preparing for, 5. Describe and demonstrate the use of
preventing, responding to and recovering communications equipment, systems and
from emergencies. procedures for use during emergencies.
3. Describe and demonstrate the use of the 6. Describe the various emergency procedures
various means of intercommunication, applicable to the Floor, Area or Zone.
communications equipment and emergency 7. Describe and demonstrate the initiation,
equipment. control and various steps involved in an
evacuation.
The Communications Officer should also
complete all training and met the learning Employees (Type 5)
outcomes listed for the Floor/Area/Zone
The type 5 course would develop skills and
Wardens and Emergency Aware Employees.
knowledge to enable them to act according to the
procedures established for the facility. The
content and learning outcomes would be:
Content Operating portable fire extinguishers, a fire
Preparing for emergencies hose reel and a fire blanket
Reporting emergencies Departmental OH&S procedures and policy
for using portable fire extinguishers
Reacting safely to emergency signals
Procedures to be followed after first attack
Evacuating from endangered areas
equipment is used
Emergencies that may occur in the facility
Recognising unsafe conditions Learning Outcomes
Correcting and reporting unsafe conditions 1. Describe the roles and responsibilities of a
Warden in an Emergency Control
The role and responsibility of Wardens
Organisation.
The facility fire safety plan
Procedures for specific emergencies 2. Describe how to prepare for the range of
emergency situations outlined in the
Post-evacuation activities
emergency plan.
Learning Outcomes
3. Describe and demonstrate the facility
1. Describe the roles and responsibilities of a equipment and procedures for reporting
Warden in an Emergency Control emergencies.
Organisation.
2. Describe how to prepare for the range of 4. Describe and demonstrate how emergencies
emergency situations outlined in the are reported.
emergency plan.
5. Identify and explain emergency signals,
3. Describe and demonstrate the facility systems and instructions.
equipment and procedures for reporting
emergencies. 6. Describe and demonstrate how to evacuate
4. Identify and explain emergency signals, from an endangered area.
systems and instructions. 7. Describe and demonstrate the procedures for
5. Describe and demonstrate how to evacuate the correcting or reporting of emergency
from an endangered area. problems in the facility.
6. Describe and demonstrate the procedures for
8. Describe the operation of emergency control
the correcting or reporting of emergency
equipment.
problems in the facility.
9. Describe and demonstrate the actions to
First Attack Skills (Type 6) follow before using first attack equipment.
The type 6 course would develop skills and 10. Describe and demonstrate the use of a Water,
knowledge of employees to enable them to act Powder and CO2 portable fire extinguisher,
fire hose reel and fire blanket.
according to the procedures established for the
facility and to safely operate first attack fire Worker (Small Residential Facility) Type 7
fighting equipment. The content and learning
outcomes would be:
Worker in a Small Residential Facility who is
Content
designated with emergency response
All Type 5 or Type 7 content responsibilities to develop skills and knowledge
Action to take if a fire is discovered to undertake the duties assigned to the position.
Determining if it is safe and appropriate to The content and learning outcomes would be:
use first attack equipment
Selecting the correct portable fire extinguisher,
fire hose reel or fire blanket
Content 11. Describe and demonstrate how to evacuate
The role and responsibility of the Worker and from an endangered area.
the Emergency Planning Committee 12. Describe and demonstrate the procedures for
The facility fire safety plan the correcting or reporting of emergency
problems in the facility.
Preparing for emergencies
13. Describe and demonstrate how emergencies
Initiation of emergency reports and signals
are reported.
Procedures for specific emergencies
14. Identify and explain emergency signals and
Communications during emergencies instructions.
Evacuation activities and evacuating from 15. Describe and demonstrate the use of
endangered areas emergency equipment.
Post-evacuation activities
Liaison with emergency services
Reporting emergencies
Emergencies that may occur in the facility
Recognising unsafe conditions
Correcting and reporting unsafe conditions
Use and operation of emergency equipment
Learning Outcomes
1. Describe the roles and responsibilities of the:
Worker
2. Describe the fire safety plan for the facility.
3. Describe and demonstrate the use of
communications and emergency equipment
and systems.
4. Describe the workers role in preparing for
and preventing emergencies.
5. Describe and demonstrate the action to take in
response to emergency signals and reports.
6. Describe the various emergency procedures
applicable to the Facility.
7. Describe and demonstrate the initiation,
control and various steps involved in an
evacuation.
8. Describe how to prepare for the range of
emergency situations outlined in the
emergency plan.
9. Describe and demonstrate the facility
equipment procedures for reporting
emergencies.
10. Identify and explain emergency signals,
systems and instructions.
Attachment CCompetency Standard Fire
Emergency Response
The Fire Emergency Response Competency Unit 2 Control small uncomplicated
Standards were endorsed by the Australian emergencies
National Training Authority in 1995 to cover the 2.1 Evaluate the emergency
response of employees in a workplace in an 2.2 Safely confine emergencies
emergency. 2.3 Use first attack emergency equipment
These Competency Standards define the skills 2.4 Report the use of first attack emergency
and knowledge necessary to perform the roles of equipment
the emergency organisation personnel. Level 3
The Fire Emergency Response Competency Unit 1 Operate as part of a workplace
Standards (CS-FP-001-1995) were prepared in the emergency team
format approved by the then National Training 1.1 Operate as part of an emergency team
Board. The following is a summary of the units 1.2 Assist other emergency personnel or
of competency and elements for each level within service(s)
the Fire Emergency Response Competency 1.3 Assist and participate in training,
Standards. exercises and critiques
1.4 Operate emergency communications
Note:
equipment
Users of the Competency Standards must
ensure the latest version of the document is Unit 2 Safeguard endangered persons
applied. 2.1 Respond to emergency reports and
signals
Level 1
2.2 Anticipate the behaviour of emergencies
Unit 1 React safely in emergency situations 2.3 Initiate and control any needed
1.1 Prepare for emergency situations evacuation
1.2 Report emergencies 2.4 Assist with miscellaneous emergency
activities
1.3 React safely to emergency signals and
instructions Unit 3 Participate in the control of emergency
1.4 Evacuate from the endangered area situations
3.1 Follow call-out procedures and
instructions
2.1 Correct or report problems that may
3.2 Anticipate the behaviour of emergencies
lead to emergencies
3.3 Apply operating instructions
2.2 Check, correct or report problems that
may prevent emergencies from being 3.4 Use personal protective equipment and
safely handled procedures
3.5 Use emergency equipment
Level 2
Unit 1 Operate as part of an emergency team Unit 4 Conduct routine inspection and
1.1 Operate as part of a floor or area
emergency team 4.1 Perform routine maintenance and
cleaning of emergency equipment
1.2 Cooperate with emergency service(s)
personnel 4.2 Perform local equipment inventory
checks
1.3 Participate in training, exercises and
critiques Unit 5 Undertake emergency prevention
1.4 Respond to emergency reports and signals 5.1 Inspect for and report emergency
prevention problems
5.2 Avoid adverse interference with emergency 5.2 Inspect and rectify workplace emergency
protection systems prevention problems
5.3 Avoid adverse interference with workplace
Level 4
emergency protection systems
1.1 Coordinate the workplace emergency Level 5
team Unit 1 Manage operations
1.2 Cooperate with emergency services 1.1 Manage the workplace emergency team
1.3 Contribute to training, exercises and 1.2 Cooperate with and assist emergency
critiques services
1.4 Coordinate the operation of emergency 1.3 Arrange training, exercises and critiques
communications equipment 1.4 Evaluate and record training, exercises
and critiques
endangered persons 1.5 Specify and apply operating instructions
for emergency communications
2.1 Coordinate response to emergency
equipment
reports or signals
2.2 Anticipate the behaviour and
organisation
characteristics of typical workplace
emergencies 2.1 Provide a system of emergency reports
or signals
2.3 Coordinate, initiate and control
evacuation 2.2 Plan for the behaviour and
characteristics of typical workplace
2.4 Coordinate reports of results of
emergencies
evacuation
2.3 Provide for initiation and control of
2.5 Coordinate miscellaneous emergency
evacuation of the workplace
activities
2.4 Provide for accounting of evacuated
Unit 3 Coordinate workplace emergency persons
response team 2.5 Provide for miscellaneous emergency
3.1 Initiate call-out procedures and activities
instructions Unit 3 Manage the workplace emergency
3.2 Anticipate the behaviour and response team
characteristics of typical workplace 3.1 Plan for the behaviour and
emergencies characteristics of typical emergencies
3.3 Coordinate and apply operating 3.2 Record and apply operating instructions
instructions
3.3 Manage the acquisition of emergency
3.4 Coordinate the use of emergency equipment
equipment
3.4 Manage the use of emergency
Unit 4 Coordinate routine inspections and equipment
maintenance of emergency equipment
3.5 Investigate workplace emergency
4.1 Coordinate routine maintenance and incidents
cleaning of emergency equipment
Unit 4 Manage emergency prevention
4.2 Identify and replace faulty, damaged or
4.1 Specify emergency prevention
missing emergency equipment
measures, equipment and procedures
Unit 5 Coordinate and undertake workplace
4.2 Correct any emergency prevention
emergency prevention
problems
5.1 Coordinate workplace emergency
4.3 Manage routine inspections and
prevention inspections
maintenance of emergency equipment

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Fire Risk Management

Fire and Emergency Response

Capital Management Branch

Copyright State of Victoria 2001

Prepared by Warrington Fire Research Aust. Pty. Ltd.

Section 6 Fire and Emergency Response Procedures and Training Framework 15

Small Residential Facilities 35

This Framework has been prepared to provide a This Framework:

The purpose of this document is to set minimum Notes:

Reference should also be made to the

CDG 7.1 Fire Risk Management Policy and Procedures

Fire and Emergency Response CDG 7.2 Fire Risk Management

Fire Statistics for

Fire Risk Management Guidelines for Specific Occupancy Types

Boarding House The emergency team and role of the members

Table-Top Exercise A document that defines the fire safety strategy

Multi-Storey Housing Single Dwelling

Fire Safety Policies and Programs for Fire Precautions

Chief Executive Officers and The responsibilities and duties of the

Line Managers Nominated Fire Risk Management

Tenants in Office of Housing Rental

The Department of Human Services will

(Multi-storey Metro) Note 1 Note 2

>20 clients Note 1 Note 2 Note 6 Note 5 Note 5 Note 5

Application Prepare announcements to staff.

In some buildings, regulatory requirements may Training of the Emergency Control

The training courses shall also address the fire Clients/Residents

The Emergency Planning Committee shall Training providers may be individuals,

Internal and External Emergencies Trainers

Specialist areas of hospitals such as operating Drills

Where the review or reviews indicate the Fire

The outcomes of any exercise should be made

The Emergency Planning Committee shall Level 4

The conduct of drills and exercises shall be

Typical duties would include:

Fire and Emergency Response prepared and distributed, although it is expected

Trainers delivering courses should meet the

Training Provider Appraisal

Quality Assurance Practices

The auditor shall meet the competencies detailed

Audit methodology may comprise of one or

Unit 2 Safeguard endangered persons

Emergency Planning Committee (Type 1) 7. Describe the various forms of emergency

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