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You are here: Home Help & Advice Fault Codes Laundry Fault Codes Whirlpool Washin
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12.6.2017. Whirlpool Washing Machine Fault Codes
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If you are unsure please ask in the forums as well as for all other Whirlpool washing machine fault codes
these codes relate to many of the 6th Sense washing machines from Whirlpool.
Before you start any investigation of the fault or even remove the lid of your Whirlpool washing machin
fully understand this article in full and pay particular attention to the safety and information notices at th
page as they contain extremely important information!
Please remember to support our site by buying Whirlpool washing machine spares from our spare part
decide that you need a washing machine engineer please support the local washing machine repairers
site possible, you can find a local Whirlpool washing machine engineer using our free engineer search
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12.6.2017. Whirlpool Washing Machine Fault Codes
by Whirlpool.
For spares, if it isn't glaringly obvious which one is required please contact us and ask and have the 12
rating plate of the washing machine. The 12NC number is like a VIN number on a car, it tells us exactly w
and using any other numbers or sizes can be tantamount to a guess. Using the 12NC ensures you get th
time.
Please, don't guess or assume as spares can be altered on a production run with the same model num
different alternative components used.
Check for mechanical issues with the door lock, door handle and door
Check door is fully closed
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You can attempt to restart the program by simply pressing the start/pause button again however, the wa
only work if the fill issue is resolved.
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12.6.2017. Whirlpool Washing Machine Fault Codes
The activation occurs when the contact switch in the base of the washing machine inside is closed for m
seconds.
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The washing machine will time out on drain after approximately four minutes when it will switch to what
draining where the pump will run for ten seconds, then off for ten seconds for a period of around four m
to clear any blockage.
Check drain pump filter on the washing machine for any blockages
Check the drain hose for any kinks or blockage
Ensure the drain pump is running
Check drain pump
Check for excessive foam as this can cause this error, see also code F18
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Should the resistance reading for the NTC or thermistor fall out of the expected range then this error wi
Note that, as above, should the NTC be short circuited it can cause the washing machine to fail to pow
as if the washing machine is dead.
When checking ensure that the drive belt and belt tension are okay as this can cause this error.
F07 The main control unit has detected a short in the motor triac.
Whirlpool advise that if failure occurs with universal motor, replace control unit but if the washing machi
or Direct Drive motor to change the motor.
The main control unit will detect this error at the start of a program and during the spin phase.
The motor control unit has detected that the voltage supplied to it is less than 170V AC and this is not a
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Check the drum for any blockage, laundry can stop drum rotation if trapped
Check drum for noise or friction that may indicate a bearing failure
Check that the washing machine was not overloaded, this can cause this error
Check ambient room temperature, if too warm it can cause this error
In all the above cases allowing the machine to cool off with the issue resolved should allow the washing
again. If the fault persists after these issues are addressed then the following will apply:
Check the motor for any defects, see fault code F06
Check the motor control unit for defects or fault
F11 This fault code will again only be displayed on washing machines that have a CIM, BPM o
fitted and an external motor control unit is used.
The motor control unit has failed to initialise during the power on self test process or an error has been
motor control unit. This can be cause by a wiring fault or short as well as loose plugs or poor connectio
When you power on the washing machine and voltage is supplied to the motor control unit it performs a
automatically. You will hear an audible "click" as the relay switches when power is applied and the self
successfully.
Check harness between the motor control unit and main control unit
Check all connectors
Check motor for any fault, see fault code F06
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12.6.2017. Whirlpool Washing Machine Fault Codes
If displayed switch the washing machine off completely, we recommend disconnecting it from the main
seconds. Switch it back on and the controller will attempt to unlock the door once more but, if it fails to d
240 seconds the error code will be displayed once more.
Check all wiring and connectors between the main controller and the door lock
Check main control unit, probably requires to be replaced
It is worth noting that this is uncommon and to damage the EEPROM permanently as it is hard coded.
that two things can alter a washing machine's program software, physical damage to the chip or board
magnetic pulse, which is highly unlikely. These software instructions are designed to remain unchanged
altered without some form of interference normally. In other words, the problem has been caused by so
the washing machine.
On this range of Whirlpool washing machines the error can be show as a result of a mains power glitch
spike.
You can attempt to reset the washing machine by removing power for a short period and then reconnec
the error.
Should that fail to work Whirlpool recommend that the test program is run to check the EEPROM, if this
replace the main electronic control board.
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The main control unit has detected that the Drum Up switch is closing during the wash process.
This error code should only be displayed when running a test program.
FoD If the main electronic control unit is unable to detect that water has been drained out of th
or unable to spin after several attempts then this fault code will be displayed.
The presence of excessive foam can cause the pressure sensor to be held open, tricking the electronic
the washer has failed to drain when water has in fact been emptied from the machine. Often, when left
the lather to dissipate, the washing machine will work normally after a few hours.
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Poor quality detergents and conditioners do have a tendency to foam or lather more than leading brand
In virtually all cases, other then where there is an obvious fault, this will be a use related issue.
F20 This fault code is only displayed on washing machines that have a CIM, BPM or Direct Dri
an external motor control unit is used.
The main electronic control unit has failed to detect the relay that switches the motor control unit on and
correctly. This relay is fitted on the main electronic controller and it is highly unlikely that there is an issu
board that controls the drive motor.
Check wiring and all connectors between the motor and main electronic control units
Replace main electronic control unit
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Essentially it is the main electronic control unit reporting that it can't talk to the user board for some rea
should be displayed using the status LED because the control unit canot contact the user board to disp
Check all wiring and connectors between the main electronic control unit and user board
Check display module (most likely sue to damage or spillage etc)
Check main control unit
The main electronic controller ha failed to communicate with the electronic motor control unit.
Check wiring between motor control unit and main electronic controller
Check all connectors are secure and connections are good
Check motor control unit functions
Check main control unit
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12.6.2017. Whirlpool Washing Machine Fault Codes
When activated the machine will close the water inlet valves if they are open and switch the drain pump
level must have been reached for more than five seconds for these events to happen.
Once again, overdosing of detergents or conditioner can cause this error to manifest as excess lather
up into the pressure sensor causing the level to be falsely reported to the electronics. Poor quality dete
foam more than leading brands.
The electronic controller has detected that the main drive motor can only run in one direction.
Check that the correct motor is fitted if this has been replaced
Check the motor field windings
Check the motor connectors
Check harness and connectors between main controller and motor
If all the above is okay replacing the main controller is advised by Whirlpool
FdL This error code indicates that the washing machine cannot unlock or release the door loc
and, in this instance, this will be due to a mechanical issue in most cases.
The cycle can be restarted but the door will remain locked.
The indication of this problem can only be cleared by running the test program or by reprogramming
bdd This error code is only used on Whirlpool top loading washing machines.
Although almost all washing machine manufacturers refer to this as a "blocked drum fault"
layman's terms is that the drum in the washing machine is jammed and cannot move.
In this instance, because it is used on a top-loader, it can mean as follows but also see error code F06
causes.
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12.6.2017. Whirlpool Washing Machine Fault Codes
The main electronic controller fails to be able to communicate with the Myst Extension Board (MEB).
It is possible that this code is also displayed in the ambient (room) temperature is lower than 5C wher
machine is positioned although it has been reported to occur where the temperature is a little higher th
greater than 10C should be regarded as a minimum ambient temperature.
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12.6.2017. Whirlpool Washing Machine Fault Codes
If there is any failure detected in the steam generating unit or the control NTC for the steamer then this e
displayed on the test program.
SAFETY NOTE: Before working on the steam unit ensure that the washing machine is disconnected
Check the wiring harness between the steam unit, NTC and MEB
Check all fuses and/or resettable thermostat are not open circuit
Check the resistance of the steamer (see below)
Check the NTC is not open or shorted
Check all hoses are connected
Check that the steamer tube is not blocked
Check water heater NTC (see F04 and F05)
If all above is okay, replace steamer
To check the steamer resistance measure across pins one and three, you should get a reading of 48-5
outside of this reading then it is likely faulty.
If there is no water supply or a restricted supply from the likes of a low mains water pressure then this e
shown.
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12.6.2017. Whirlpool Washing Machine Fault Codes
Do not have any laundry in the washing machine when you operate the test sequence - this is important
Step 3: Select the first available program on the timer dial to the left of the OFF position, usually this wil
Step 4: Press the push button Reset four times within five seconds
Step 5: To advance through each phase of the test press the reset button twice, you must do this manua
Below is a chart that explains what is happening and what is being tested at each phase of the testing s
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Apart from that there are often lower cost compatible spares available that we may be able to recomme
a considerable saving.
We recommend that you contact us with the model information and we will give you guidance on pricing
lower cost alternatives that can be used. Simply fill out the form below and we will get back to you quick
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12.6.2017. Whirlpool Washing Machine Fault Codes
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In addition you can post in our washing machine forum after registering but please do pay heed to the in
before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to
very, very clear to anyone that decides to investigate one of these or any other washing machines:
We are not responsible for your safety, you are and by using this guide you accept that and accep
that you may cause and work undertaken is entirely at your own risk.
We will advise the common causes of the fault codes but we cannot guarantee that any parts or wo
will resolve the issue. It is entirely your responsibility to diagnose your particular problem and reso
We are not responsible for you buying spares that do not resolve the problem, this is down to your
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12.6.2017. Whirlpool Washing Machine Fault Codes
ours.
No warranty is inferred, implied or given.
You also have to be very aware that Whirlpool fault or error codes are not a "magic bullet", they will no
problem is, they will only offer you an indication of where the problem lies and they are no substitute fo
fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article
well aware that, even with this new found knowledge you will still have to actually be capable of investi
diagnosing the problem and this means adhering to basic appliance safety for working on them.
Please do note that manufacturers can and do change fault codes without notice and we cannot guaran
codes will apply to your particular model as all codes apply to a wide range of appliances and not norm
model. To determine if these fault codes do apply to your particular Whirlpool washing machine model p
request to confirm this in the forums.
Julie
E 05
Reply Quote
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12.6.2017. Whirlpool Washing Machine Fault Codes
Robbie
Fault code not know
Hi I have Whirlpool AWO/D 4305, the LED Fault display is not on the list of faults shown, I hope yo
diagnose my fault please. The washing machine will not begin any program, as soon as the selec
any program, the fault light arrangement of lights (from bottom left to bottom right) 3,4,6,8,9 are illu
have tried to preform the self-diagnose test, but this will not run ether. I have checked the list of fau
but there is none which match what is displayed on my machine, the closest code is F26 but it is m
from being illuminated. please help me diagnose this fault so as I can fix it, thank you.
Reply Quote
Kenneth
Hi Robbie,
You really need to use the forums for diagnostic help like that, the repair guys will
Reply Quote
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12.6.2017. Whirlpool Washing Machine Fault Codes
Sherief
Hi all, My whirlpool AWO 9561 washing machine is not starting from last two days. When I checke
it shows the error code FA. Someone please help me to fix the problem. Thanks in advance
Reply Quote
Gonalo Ribeiro
Hi, I have the error messagem: E1-F8, and the machine didn't turned out the water,
in the machine. What is the problem?Thanks
Reply Quote
Nichol
I have whirlpool AWG 349/4 that bleeps and displays E14 when tried on any wash s
advise :)
Reply Quote
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12.6.2017. Whirlpool Washing Machine Fault Codes
MD Ekramul Haque
E1 error. Please tell me how its solved.I am unable to use it.
Reply Quote
Reply Quote
paul horner
my whirlpool aquastream has fault f06what does it need to fix if and can u send me a
Reply Quote
carlos palha
I have a wirlpool AWM 7080 that has one problem.The program knob rotates himse
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12.6.2017. Whirlpool Washing Machine Fault Codes
clicks, stops a few second and then restarts turning around.After some 1 or 2 minute
pump starts for a few seconds and stops and stops the program knob for rotating an
happen.If I turn off and turn on again repeats the same. Somebody tell to take out the
for at least 10 mints, for reset I suppose, but does not work.How can know the error
Best regardscpalha
Reply Quote
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