Katie Jo Powers Longview, WA 98632

(360) 431-8124
katiejopowers@gmail.com
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OBJECTIVE: To further my career at Fibre Federal Credit Union.

EXPERIENCE:
Fibre Federal Credit Union Longview, WA
Educational Development Manager 05/15-Present

Key responsibilities/achievements:

All responsibilities of Education Development Specialist

Manage the teller, new accounts, and consumer loan processor training in the organization
Work with training department to create and deliver training material to employees with various
methods (classroom, video conferencing, online tutorials, quizzes, etc.)
Work with Operations Administration department to make sure procedures are known by staff
and followed
Assist with staff motivation and engagement
Led the orientation and training of new core software to 50 new employees from an acquired
credit union

Fibre Federal Credit Union Longview, WA

Educational Development Specialist 04/11-05/15

Key responsibilities/achievements:

Collaborate with department heads to develop training or incentive programs based on specific
needs or credit union vision
Develop and execute new hire orientation for new employees
Create vision, theme, and content for annual Columbus Day all staff training
Led the training of a core software conversion with 7 ancillary systems for over 200 employees
Educate staff about the credit union movement and people helping people
Created organization wide training programs for product and service education
Use minimal resources to create fun and entertaining programs

Fibre Federal Credit Union Longview, WA

Various Positions 12/99-04/11

Key responsibilities/achievements:

Started my career as a file clerk - 12/99

Moved to a teller - 02/00
Promoted to a New Accounts Advisor -6/00
Promoted to Branch Support (perform consumer loan processor, new accounts, and teller
duties) 03/02
 Promoted to Payroll/Benefits Coordinator in Human Resource Department 07/08

EDUCATION:
Washington State University Pullman, WA
06/17 Present

Clark Community College Vancouver, WA

07/17 Present

Lower Columbia College Longview, WA

Associates in Arts Degree 09/97-06/99
SKILLS:

Advanced skills in Microsoft Word, Excel, and Powerpoint

Effective communicator with all levels of employees and vendors
Well versed in collaborating in small or large groups to accomplish goals
Superior scheduler
Extremely organized
Multi-tasker
Video editing experience through Wondershare/Filmora

ACHIEVEMENTS:

Recipient of the 2016 Culture Champion on the Year Award

Fibre Federal Credit Union
2016 Workforce Best Practice Education Individual Achievement Award
Kelso-Longview Chamber of Commerce