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BAM 411 Human Resource Unit 2 Examination Answers

1. Information regarding job demands such as finger dexterity or

conscientiousness is included inthe information about ________ an HR
specialist may collect during a job analysis.
work activities
performance standards
machines, tools, equipment, and work aids
human behaviors

2. What type of information is contained in the job identification section of a

job description?
job summary
major functions or activities
job title
All of the above.

3. When filling jobs with untrained people, the job specifications may include
________.
quality of training
physical traits
length of previous service
All of the above.

4. Competency analysis focuses on ________.

what is accomplished
what competencies or skills the worker must have to do the work
where the work is accomplished
when work is accomplished

5. When planning for employment requirements, what must be forecasted?

 personnel needs
supply of inside candidates
both a and b
None of the above.

6. ________ contain data on employees performance records, educational

background, andpromotion recommendations.
Trend records
Qualifications inventories
Computerized information systems
Replacement charts

7. Who is typically responsible for paying the fees charged by private

employment agencies whenthey place qualified individuals in jobs?
the employee
the employer
there are no fees
the state employment commission

Which of the following is an advantage of college recruiting?

access to candidates who are not looking for jobs
access to a source of management trainees
schedules for recruitment visits set far ahead of time
All of the above.

9. One of the biggest challenges facing single parents in the job market is
________.
getting a sufficient salary
balancing work and family life
minimizing the commute to work
getting access to the Internet to search job sites

10. Which of the following can be an illegal question on an application form

under some statelaws?
Questions about experience
Questions about work stability
Questions about applicants age
Questions about education

11. Which of the following could be perceived as discriminatory when asked on

an employmentapplication form?
 religion
age
race
All of the above.

12. A(n) ________ is a procedure designed to solicit information from a persons

oral responses tooral inquiries.
interview
presentation
invigilation
prospectus

13. What is one of the first things you should NOT do to make reference
checking moreproductive?
have the candidate sign a release authorizing the background check
get two forms of identification and make applicants fill out job applications
use a structured reference checking form
use references provided by the applicant as a source of other references

14. Which assessment method can be conducted one-on-one or with a panel?

job knowledge tests
cognitive ability tests
structured interviews
All of the above.

15. Which of the following is an example of a reliable test?

one that yields consistent scores when a person takes two alternate forms of the test
one that yields different scores from two different people taking the test on
differentoccasions
one that yields one score on a test and a different, but better score on the same test
taken on a different occasion
one that includes questions that are not repetitive in any way

16. Which of the following describes using an equivalent-form estimate to

assess reliability?
different tests to different people and compare test scores of the different people
administer two tests deemed the same by experts and then compare participants test
scores for test one and test two
administer the same test to the same people at two different points in time andcompare
their test scores at time 2 with the scores at time 1
administer a test with x number of items designed to assess a topic, then statistically
analyze the degree to which responses to the items vary together
 17. Which of the following tasks is not part of demonstrating content validity?
demonstrating that the scores on the test are a good predictor of criterion like job
performance
demonstrating that the tasks a person performs on the test represent the tasks
performed on the job
demonstrating the conditions under which the person takes the test resemble the work
situation
demonstrating that the tasks on the test are a random sample of tasks performed on
the job

18. A ________ is a two or three-day simulation in which 10 to 12 candidates

perform realistic management tasks under the observation of experts who
appraise each candidates potential.
video-based situational testing
management assessment center
work sampling event
retreat

19. What type of question is the following: Imagine that you have just been
assigned the task ofwinning the business of our competitions biggest client.
How would you proceed?
directive
puzzle
behavioral
situational

20. The third step in the training process is to ________.

conduct a needs analysis
develop the program or course
design the program content
train the targeted group of employees

21. Which of the following training methods is the most familiar?

informal learning
on-the-job training
lectures
apprenticeship training

22. Rebekah was hired soon after graduation and assigned to complete a
management traineeprogram. She will move to various jobs each month for
 a nine-month period of time. Heremployer is utilizing the ________ form of
training.
job rotation
understudy
special assignments
coaching

23. Another term for vestibule training is ________ training.

cubicle
apprenticeship
computer-based
simulated

24. Bobby demonstrates the correct way to do a job. He is using which training
technique?
behavior modeling
instruction by example
demonstrational prowess
None of the above.

25. Any attempt to improve managerial performance by imparting knowledge,

changing attitudes,or increasing skills is called ________.
management development
on-the-job training
diversity training
performance improvement programs