Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Purpose:
When the customer misses the payment for the outstanding invoice within specified payment due
date. The dunning letter is generated via sap program and send at customer address for reminding
the customer outstanding payment
Requirement:
The dunning system enables to trace liable customers who have not paid their open invoices within a
given time span. It enables you to handle the process from, for example, sending a reminder to
customers of their outstanding payments through to referring such customers to collections agencies.
II. CONFIGURATION:
1. Create Dunning Keys
We define dunning keys in this step. Dunning keys limits the dunning level of an item.
Path: IMG > Financial Accounting (New) > Account Receivable and Account Payable > Business Transactions
> Dunning > Basic Setting for Dunning > Define Dunning Keys
Tcode: N/A
Tcode: N/A
3. Define Dunning Procedures
We can create Dunning text, Dunning level, Dunning Charges and Company code assignment in the
dunning procedure
Path: IMG > Financial Accounting (New) > Account Receivable and Account Payable > Business Transactions
> Dunning > Dunning Procedure > Define Dunning Procedure
Tcode: FBMP
Tcode: OBVU
Tcode: OBVU
III. PREPARATION OF CUSTOMER MASTER DATA FOR DUNNING PROCEDURES:
1. In this step, we insert Dunning procedures in the customer master (Correspondence tab).
2. We have to maintain the Language field in the customer master data (Address tab) to print the Dunning
Notice as per there language, Dunning Text should also be maintained in reference to dunning level. So that the
content of dunning notice will be different to dunning level.
3. For dunning run, this transaction should be performed by F150. This is a month end duty. Please insert
Dunning date, Document posted up to date, Company code, Customer Number and save
a. In case we will specify the checks that are to be maintained by user before starting dunning the
customer
- Dunning procedure should be maintained in customer master
- Verify in Customer master regarding Dunning block (Customer cant be dunned if there is dunning
block in customer master as well as line item)
- Verify in transaction FBL5N the customer Invoice should be overdue and Amount should be in debit
balance and not in credit
- User should make sure the parameters are inserted correctly for Dunning date, Customer Number,
Company code and Document posted till date
- Correct Printer should be inserted while printing the dunning notice
b. Dunning test for Credit Memo and Down payment
- Credit Memo
In the dunning run, we can offset existing credit notes with outstanding invoices. This affects the
determination of the due date for payment and the dunning level. These are different for customer
and vendor credit memos.
The dunning program assumes that credit memos are always due on the baseline date, unless they
have been given a specific due date or are invoice-related. This means that credit memo dunning is
not affected if you enter only one payment term manually in a line item.
For invoice-related credit memos, the dunning level is taken from the invoice, provided this is
contained in the dunning proposal. All other credit memos due are assigned to the highest dunning
level determined so far for the account they belong to. This means that these credit memos are
cleared with the oldest invoices.
- Down payment
We can take down payments into consideration during the dunning run. When defining the dunning
procedure, we must specify which down payment types are included in the dunning run. To do this,
we specify the special G/L indicators for these down payment types. The dunning program treats a
down payment received as a credit memo and reduces the receivables by the amount of the down
payment. Since down payments are only included in the dunning run in exceptional cases, each down
payment item contains a field for the dunning block. The system sets this block automatically. The
down payment also contains a due date field, which the system automatically fills with the document
date. You can change these fields with the document change function.