Steven Dohrn

[ Senior Systems Analyst ]

SUMMARY
Nineteen years of experience, in an AS/400 environment, as a seasoned software expert acknowledged for talents conceptualizing
and directing the development and continuous refinement of advanced technology solutions to meet clients' needs. Sophisticated
programming knowledge combines with well-honed problem-solving strengths to meet the challenges of business economics,
client needs, and technical innovation. In my latest work experience at Chattem, Inc., I gained seven years experience in JDE
Edwards.

EXPERIENCE

Senior Systems Analyst 2009 Present

Chattem, Inc., Chattanooga, Tennessee
Worked on business systems for the management of merchandise in a manufacturing environment, which included EDI, JDE
Edwards, and DSI. Provided day-to-day technology support for computer and manufacturing issues. Installed and upgraded
software. Reviewed procedures and offered technical solutions to improve productivity. Solved system problems and troubleshot
hardware issues. Installed and set up new computers and hardware. Troubleshot and resolved technology-related emergencies.
Tested existing code, developed, debugged and integrated additional functions and provided assistance to users. Handled crisis
situations in a calm and capable manner. Developed and integrated EDI processes into JDE Edwards purchasing, invoicing and
accounts receivable processes. EDI documents used are: 850, 810, 812, 875, 820, 856 and 870.

Senior Programmer Analyst - 1995 - 2009

American Signature Furniture, Columbus, Ohio
Performed as lead technician on all technology issues for the management of merchandise in a retail environment, which
included EDI and forecasting applications. Provided day-to-day technology support for computer and market data issues.
Installed and upgraded software. Reviewed procedures and offered technical solutions to improve productivity. Solved system
problems and troubleshot hardware issues. Installed and set up new computers and hardware. Troubleshot and resolved
technology-related emergencies. Tested existing code, developed, debugged and integrated additional functions and provided
assistance to users. Handled crisis situations in a calm and capable manner.

* Increased productivity by automating the order process through EDI.

EDUCATION
B.A., CIS - 2003
DeVry University, Columbus, OH
A graduate of DeVry University Columbus, OH with a specialty in CIS.

A.A., Data Processing - 1989

Delaware Technical Community College, Dover, DE
A graduate of Delaware Technical Community College, Dover, DE with a specialty in data processing.

SKILLS * RPGII,RPGIII,RPGIV,RPG ILE,COBOL,EDI,SEU,SDA,RLU,SQL,DB2,JDE EDWARDS 7.3 AND 9.3.