










              

            











 

                
              

            



              





                  
             

               

                 


                

             

           
            

ICED'09 8-371
 
8-371
 
               



               
              
           

             
               



             
            


              
               
           
           
              
            
            
                



 





 
 
 

 

               
              
            


              


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          

 
             
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8-372 ICED'09
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
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 


 

 

       
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


             

            
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 
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 
 

 

 

             

              


             

                 




       

  


  

  

  


 
              


ICED'09 8-373
 
8-373
               

                


               
            
              
                

              

              

             
            
                 
               
              




Change driver Lifecycle phase

Development Manufacture/build Service phase All phases

phase and testing phase

    

    

    
    
 


















  






8-374 ICED'09
 
8-374
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

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
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



 
        

             

              
              
             
          

             
            

             




 
Change Development phase Manufacture/build Service phase
discovery and testing phase
methods
     
     

      

      


 
               
            
       

              



ICED'09 8-375
 
8-375
 

Development Manufacture/build Service All phases
and testing

   

   

   
   

   
   


 
              



 
 
 



                 



              

             




Initiator Development phase Manufacture/build Service phase All phases

and testing phase

       

       
  

        



        



        

 

8-376 ICED'09
 
8-376
 
 

             

 
               


                 

 

               

              
               
              


           
              






Description of Percentage of reports

change requests

Internal External Suppliers All

customers customers Stakeholders

    29%



    


    



    4%



    






            


ICED'09 8-377
 
8-377
             
             





               
               
            


             










               


            
            

          
               
              
             
              



               

               
             

               

              
              

                






             


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

               
               
               








           



               

               
               





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
  


  

              


         

               

              
         

            

               

           

             


ICED'09 8-379
 
8-379
   

               

               
           














            



           
          

          


8-380 ICED'09
 
8-380