Challenges and support for SME through digitisation

Competence Centre for Digitalization of skilled Craft

Dr. Christian Welzbacher

AGENDA

1 Short introduction to HPI and skilled craft sector in Germany

2 Effects of digital change on SME in the craft sector

3 Support offers of Competence Centre for Digitalization of Skilled Craft

4 Experiences, (first) conclusions and perspectives

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Heinz-Piest-Institute for Skilled Craft Technology (HPI)
and German Skilled Craft Institute (DHI)

1929 German Skilled Craft Institute office

work, vocational craft economy

Technology
education & training and trade law

Organization
Qualification

1921 Scientific Research Institute for German

Skilled Craft Politics (Hanover)
Since 1950 Institute for Skilled Craft Technology
Cooperation with Gottfried Wilhelm Leibniz
University Hanover since 1953
30. September 2016: 28 Employees

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HPI key activities

Promotion of small and Innovation and technology Technical consultation and

medium sized companies transfer expert opinion
in the skilled craft sector

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Skilled crafts sector in Germany

Economic sectors: Industry, service, trade and skilled craft

53 chambers of skilles craft, 37 national confederations of guilds

Skilled craft sector represents

> 1 Mio. (= 27%) companies
> 5,4 Mio. (= 13%) employees,
> 371 Thsd. (= 27%) apprentices,
> 533 Bln. (= 17%) of gross domestic product.
Size/employees of enterprise: 93% < 20 , 2% > 50, average of 5

SME of skilled craft sector show lack of capacity for innovation:

External support needed to seize chances and
opportunities related to digitalization!

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Digitalization Industry 4.0 / IoT

Digitalization is not limited

to the producing industry
sector, it is affecting the
whole economy!
http://www.dmc.de/wp-
content/uploads/2015/02/digitale-
transformation_gro%C3%9F-
1024x563.jpg

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Digital change
= holistic digital transformation

customer work
identity,
products
experience function

business
communi- business
cation, PR model
processes

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Public funded support offers for SMEs and the
skilled crafts sector in Germany

Federal Ministry for Economic Affairs and Energy

Several promotional programmes, e.g.

Funding of 103 consultants for innovation and technology,

located at chambers of skilled craft and national guilds
Technology transfer to SME through education and training

Technology transfer to SME through support of technological

updatig of educational infrastructures
Promotional programmes for SME like Mittelstand digital,
Usability, eBusiness guides, Platform industry 4.0,
Mittelstand 4.0

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Competence Centre for Digitalization of
Skilled Craft
(Kompetenzzentrum Digitales Handwerk)

Support for SMEs and Skilled Craft sector

Dr. Christian Welzbacher

Heinz-Piest-Institute for Skilled Craft Technology
at Leibniz University Hanover (HPI)
The Project
Period: 01.04.2016 - 31.12.2018

Funding: Federal Ministry for Economic

Affairs and Energy

Project partner:
Heinz-Piest-Institute for Skilled Crafts
Technology
German Confederation of Skilled Crafts
Federal Centre for electro and information
technology
Chamber of Skilled Crafts Dresden
Chamber of Skilled Crafts Koblenz
Chamber of Skilled Crafts Oberfranken

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ICT-based business models

Holistic ICT based business

models,
Development and extension
of ICT based Services,
Costumer-Product-Service
relationships,
Future markets like Smart
Home, Smart Grid, AAL etc.

Competence partner East: Chamber of skilled crafts Dresden

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Information- and communication technology (ICT)

Hardware, Software,
Process-Security,
eServices like eSupply,
eBills, eContracting
Data security
Data storage
Networking

Competence partner North:

Federal Centre for electro and information technology e.V.

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Production- and automatization

3D-printing and rapid

prototyping, intelligent
networking of production
components, Optimization
of materials and
production lines,
automatization, Robotics,
Big Data, Software,
Energy management,

Competence partner South: Chamber of skilled crafts Oberfranken

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Business processes
4.0

Lieferant Unternehmen Kunde

Planung
Secure mobile processes,
Lieferanten-
netzwerk Business , support and
Kunden-
netzwerk
steering processes,
Einkauf Produktion Logistik
Kooperations-
partner
Costumer focus,
efficiancy
Process-description,
Horizontale Wertschpfungskette / Vernetzung
visualisation and
documentation

Competence partner West: Chamber of skilled crafts Koblenz

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 Transfer

Qualification

Dialog / consultation

Information and sensitisation

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Transfer offers of the
Competence Centre for Digitalization of Skilled Crafts
Information and Dialog Qualification
Single SME dialog Seminars
Roadshows Web based seminars
Expert information meetings Tutorials
Workshops eLearning
Media Centre Exchange of experiences
Demonstration events at
competence Partners Transfer
SME transfer projects

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First events
(Start Summer 2016)
42 Conferences and Meetings
(Craft Skills, Politics, R&D)
59 Roadshows
(15 to 30 Participants)
43 Information events
(10 to 10.000 Participants)
75 single SME dialogs
8 Transfer Projects

~ 1.000 SMEs reached

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First conclusions and perspectives
Lively interest in activities (Skilled Crafts sector, public, R&D)
SMEs accept support instruments
First positive effects reported (best practice, bandwagon-effect!)

Establishment of targetgroup oriented information and support

portfolio:
- Demand analysis
- Standardisation and quality control
- Qualification of consultants
Sustainable System!

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Thank you for your interest!

Heinz-Piest-Institut fr Handwerkstechnik
an der Leibniz Universitt Hannover
Dr. Christian Welzbacher
Institutsleiter
Wilhelm-Busch-Str. 18
30167 Hannover

0511 701 55 20
welzbacher@hpi-hannover.de
www.hpi-hannover.de
www.zdh.de

Bildnachweise der Titelfolie (von links oben nach rechts unten): fotolia.com, Anton Maltsev / LVDESIGN / Heiko Lffler / Grecaud Paul / Piga / xy / niroworld / blickwinkel2511