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This document provides details for GESDB event ID 5267485 (OTA id: 5267484) using GCC D80347GC30 - Siebel
Open UI Foundations Ed 3 Below you will find all pertinent details to assist with your technical environment.
No OU classroom assigned.
Courseware Downloads
eAttendance
OIG
NEW! Now Available Self Service Reboot Feature for Instructors! Instructors can now Reboot a Stuck or
Down VM by themselves, without raising an SR. Read the How to reboot your VM instructions for more
information.
Technical Assistance:
To report an issue, click here from the Oracle network, or here from outside the Oracle network.
To review the status of your SR click here from the Oracle network.
Remote Connection
Your default connection method is displayed within Key Event Details. Please use the corresponding
instructions listed below for your default connection type.
OU PARTNER
1. Please access SSL-VPN by navigating to one of the following URLs based on your geographical location:
US, Canada, & Latin America (AMER) - https://ouvpn-us.oracle.com
Europe, Middle East, Africa (EMEA) - https://ouvpn-uk.oracle.com
Southeast Asia, Australia & New Zealand, Japan (APAC)- https://ouvpn-sg.oracle.com
India (APAC) - https://ouvpn-in.oracle.com
3. Launch Remote Desktop Protocol (RDP) from a PC running Windows by going to Start ?ll Programs ?
cessories ?mmunications ?emote Desktop Connection
Additional course information can be found in the Online Instructor Guide (OIG), please use the OIG link in the Key
Event Details section.
OS Credentials
For some remote hosts, you might be prompted for operating system credentials.
Refer to the table below for User Name & Password for the corresponding product area.
Instances
The table below indicates the name and status of each instance assigned to your event. Please be aware that this
information is dynamic during the standard provisioning cycle.
To reboot your VM, click the Reboot button in the table below. A window will pop up - enter your name and the
justification for reboot, then click OK. The reboot button will only be enabled on working instances. The average time
for VM reboot is 3 minutes. Once clicked, the reboot button will be disabled for 15 minutes.
Other Details
For Security reasons, Please note that the instances will be accessible no sooner than 12 hours PRIOR to the event
start date and time.
For better performance, Please ensure you are in BASH shell when using the Terminal Window.
To reboot your VM, click the Reboot button from the Instances tab. A window will pop up - enter your name and the
justification for reboot, then click OK. The reboot button will only be enabled on working instances. The average time
for VM reboot is 3 minutes. Once clicked, the reboot button will be disabled for 15 minutes.
OU PARTNER