COMPUTER REPAIR REPORT

RESA 6
Service Service Calls Average Turn
Around time
1. NETWORK FILE SERVER
* Installation of ser ver
* Maintenance of ser ver 72 .67h
* Repair of ser ver
* Softwar e installation or r epair 2 1.13h
* Upgr ade of ser ver har dwar e/softwar e
2. LOCAL AREA NETWORK
* Installation of cabling ends, and other LAN equipment 4 2.63h
* Repair of Networ k cabling/LAN equipment 9 17.94h
3. WVEIS
Wor k Station
* Installation of har dwar e/softwar e 25 .8h
* Maintenance of communication softwar e 15 .4h
* Repair of har dwar e/softwar e 1 3.h
* Upgr ade of har dwar e/softwar e
Router /Comm. Har dwar e/Ser vice Pr ovider
* Phone company tr ouble calls
* Installation har dwar e
* Repair of cabling/har dwar e unique to WVEIS
* Installation of r outer
* Maintenance/ upgr ade of r outer
* Repair of r outer
4. COMPUTER WORK STATION
* Installation of har dwar e/softwar e 633 .88d
* Maintenance of har dwar e/softwar e 92 .05d
* Repair of har dwar e/softwar e 344 .51d
* Upgr ade of har dwar e/softwar e 506 .43d
5. PRINTERS
* Installation 7 .49d
* Maintenance 4 .02d
* Repair 35 .54d
6. PERIPHERALS
* Installation 26 .13d
* Maintenance 8 .53d
* Repair 21 .71d
7. Non Standar d Repair s (NOTE #1) 138 .06d

REPORTING PERIOD: Fr om: 01/01/15 To 03/31/15

(Submitted to State Super intendent on the 15th of month following end of quar ter )
NOTE #1 Non-Standar d Repair s - Any computer r epair s which ar e delayed due to par t availability ,shipping.
war r anty or other ser vices pr ovided by a thir d par ty vendor as deemed appr opr iate by the