Answer Key

III What do you think of Los Angeles?

Unit 01: On the Street
A
FUNCTIONS 1. A 2. C
A B
Meeting friends 1. Can I help you
2. What do you think
1. He should be here any minute.
3. Have a nice day
2. whats up?
3. I got hung up in traffic.
PRONUNCIATION
Assisting someone
B
1. Can I help you?
1. excuse (v) 2. loose 3. race 4. plays
2. Let me get that for you.
5. price 6. zoo 7. bus 8. use
3. Have a nice day.
Apologizing to someone ORAL RESPONSES
1. Sorry about that.
Answers may vary.
2. I didnt mean to.
3. Excuse me. 1. Not much. How about you?
2. Sorry. I got hung up in traffic.
MODEL DIALOG 3. Yes, Im looking for the university.
4. Excuse me. Sorry about that.
Youre just in time. 5. Thank you. Have a nice day.
A
1. T 2. F WRITTEN RESPONSES

B Answers may vary.

1. A 2. B 1. He should be here any minute.
2. I got hung up at the office.
C
3. I didnt mean to spill it.
1. Whats up?
4. What do you think of it?
2. any minute
5. Excuse me.
3. I got hung up
4. let me get the door
5. didnt mean to LISTENING QUIZ
1. A 2. D 3. A 4. B
SHORT DIALOGS 5. C 6. D 7. B 8. C
I Long time no see.
LISTENING TEST
A
1. D 2. B Part 1 Picture Description
B 1. C 2. B 3. A
1. howve you been
2. still seeing Part 2 Questions and Responses
4. C 5. B 6. C 7. A
II Guess who I bumped into yesterday? 8. A 9. C
A
1. C 2. B Part 3 Short Conversations
B 10. C 11. B 12. C 13. D
1. bump into 14. B 15. A
2. hook up
Part 4 Short Talks
16. B 17. C 18. C 19. A
20. A 21. C

Answer Key 59
Answer Key

III Lets split it.

Unit 02: At Home
A
FUNCTIONS 1. B 2. C
A B
Talking with parents 1. its really expensive
2. lets split it
1. When I was your age
3. Hold on a second
2. I need some advice.
3. Do I have to?
PRONUNCIATION
Talking with siblings
B
1. Thats not fair! 1. fishing 2. invasion 3. fusion 4. T-shirt
2. Im telling Dad! 5. occasion 6. superstition 7. confession 8. pleasure
3. How about an espresso machine?
Talking with neighbors ORAL RESPONSES
1. Could I borrow a wrench? Answers may vary.
2. Love your yard!
1. What can I do for you?
3. Id be delighted to.
2. Sure, Id be delighted to, if I can.
3. If I were you, Id get it cut and change the color.
MODEL DIALOG 4. Do I have to?
Do you have a minute? 5. OK. Lets split it.

A
WRITTEN RESPONSES
1. T 2. F
Answers may vary.
B
1. B 2. C 1. Thank you! We bought it yesterday.
2. Sure, no problem. Keep it as long as you need.
C 3. When I was your age, we didnt have video games.
1. I need some advice 4. If I were you, Id get a part-time job and start saving
2. to major money.
3. pay my tuition 5. She gets more because she worked harder than you.
4. was your age
5. a good solution
LISTENING QUIZ
SHORT DIALOGS 1. A 2. C 3. B 4. A
5. B 6. D 7. C 8. B
I Rogers counting on me.
A LISTENING TEST
1. A 2. C
Part 1 Picture Description
B
1. A 2. A 3. D
1. him move tomorrow
2. if I were you
Part 2 Questions and Responses
II Could you do me a favor? 4. B 5. A 6. C 7. C
8. B 9. A
A
1. D 2. A
Part 3 Short Conversations
B
10. C 11. D 12. B 13. B
1. do me a favor
14. A 15. C
2. to keep an eye

60 Answer Key
 Answer Key

Part 4 Short Talks B

1. wondering
16. A 17. B 18. A 19. C
2. so low
20. D 21. C
3. a passing grade

III Does anyone have any questions?

Unit 03: In the Classroom A
1. A 2. D
FUNCTIONS
B
A 1. at this chart
Talking with classmates 2. Go ahead
1. It was really hard.
2. Shes my favorite teacher. PRONUNCIATION
3. Ill try. B
Talking with the teacher 1. gin 2. range 3. junk 4. ratchet
5. badge 6. choke 7. lunge 8. edge
1. How much does this exam count?
2. Why did I get a C?
3. I still dont understand this. ORAL RESPONSES
Giving a presentation Answers may vary.
1. Are there any questions? 1. I got an A.
2. Please look at this chart. 2. I think shes OK. No complaints, really.
3. As you can see 3. You didnt turn in any of your homework.
4. Sure, Id be glad to.
MODEL DIALOG 5. OK, Ill explain it to you.

Im having a lot of trouble. WRITTEN RESPONSES

A Answers may vary.
1. F 2. T
1. Because I saw you cheating, so you got an F.
B 2. Alright. Ill give you a hint.
1. C 2. C 3. Sorry, Im kind of busy right now.
4. Its really challenging.
C
5. I got an A. / It was either pass or fail.
1. covered that
2. got a B minus
3. final exam LISTENING QUIZ
4. cant understand him 1. A 2. A 3. B 4. C
5. really nice 5. B 6. C 7. B 8. B

SHORT DIALOGS LISTENING TEST

I Ill do my best. Part 1 Picture Description
A 1. C 2. A 3. B
1. A 2. D
B Part 2 Questions and Responses
1. went well 4. C 5. C 6. B 7. C
2. pretty tough 8. C 9. A
3. help you study
Part 3 Short Conversations
II I didnt expect a C.
10. A 11. C 12. D 13. A
A 14. C 15. B
1. B 2. A

Answer Key 61
Answer Key

Part 4 Short Talks B

1. anything else
16. C 17. A 18. D 19. C
2. Id like that
20. B 21. D
3. a side order

III Could we have our bill, please?

Unit 04: At a Restaurant A
1. C 2. A
FUNCTIONS
B
A 1. Lets get the bill
Making a reservation 2. enough cash
3. we take all
1. Can I reserve a table for six?
2. Id like to make a reservation.
3. Is Christmas booked up yet? PRONUNCIATION

Ordering a meal B
1. fun 2. but 3. batter 4. much
1. Do you have any specials?
5. cap 6. hat 7. puck 8. track
2. Yes, Id like the salmon, please.
3. What can I get for you?
ORAL RESPONSES
Paying the bill
Answers may vary.
1. Heres my credit card.
2. Ill bring it right away. 1. Yes, I would like to have the filet mignon.
3. Ill pay with cash. 2. Ill pay with cash.
3. Yes, its under Smith.
MODEL DIALOG 4. Id like a glass of milk.
5. No, Im good. Thanks.
I have a reservation for two.
A WRITTEN RESPONSES
1. F 2. T Answers may vary.
B 1. Id like chocolate ice cream.
1. A 2. B 2. Yes, we have steak with garlic sauce tonight.
3. I recommend the soup of the day.
C
4. Yes, Id like to reserve a table for three for four oclock.
1. Table for one
5. Could I have a seat near the window?
2. be under Dalton
3. would be good
4. Ill have the duck LISTENING QUIZ
5. we only take cash 1. B 2. D 3. B 4. C
5. D 6. A 7. A 8. A
SHORT DIALOGS
I Id like to make a reservation. LISTENING TEST
A Part 1 Picture Description
1. D 2. D 1. B 2. A 3. D
B
1. For how many Part 2 Questions and Responses
2. Wed like a table 4. C 5. B 6. A 7. C
8. C 9. B
II Do you have any specials?
A Part 3 Short Conversations
1. A 2. B 10. B 11. A 12. D 13. C

62 Answer Key
 Answer Key

14. A 15. B B
1. Medium
Part 4 Short Talks 2. Can I try it on
3. right over there
16. C 17. C 18. A 19.D
20. B 21. D
III Do you like my new coat?
A
1. C 2. B
Unit 05: At the Mall B
FUNCTIONS 1. like it
2. a big sale
A 3. get it
Finding what you need
1. that guy is backing out. PRONUNCIATION
2. Theyre over there. B
3. We are here. 1. saw 2. caught 3. hole 4. law
Talking with a clerk 5. wont 6. bought 7. ball 8. row
1. Im just looking.
2. how much is this? ORAL RESPONSES
3. Youve come to the right place. Answers may vary.
Talking with a friend 1. No, thanks. Im just looking.
1. youd look good in them. 2. Yes, every couple of weeks. / No, not very often.
2. Look at this. 3. I usually shop at the mall.
3. What do you think? 4. It was about twenty dollars.
5. Yes, sure. Go ahead. / No, if you do, youll have to buy it.
MODEL DIALOG
WRITTEN RESPONSES
What are you looking for?
Answers may vary.
A
1. I like to go shopping every weekend.
1. F 2. F
2. Usually I buy action games.
B 3. Sometimes I buy three CDs a year.
1. C 2. A 4. Actually, these shoes were a gift.
5. Im looking for a radio alarm clock.
C
1. nice sweater
2. Check this out LISTENING QUIZ
3. How about 1. B 2. B 3. A 4. A
4. too expensive 5. C 6. D 7. B 8. A
5. I only have
LISTENING TEST
SHORT DIALOGS
Part 1 Picture Description
I How about these gloves?
1. C 2. B 3. A
A
1. D 2. A Part 2 Questions and Responses
B 4. A 5. B 6. C 7. A
1. looking for 8. C 9. B
2. look good

II May I help you? Part 3 Short Conversations

10. C 11. B 12. C 13. D
A
14. A 15. D
1. D 2. A

Answer Key 63
Answer Key

Part 4 Short Talks

B
16. B 17. C 18. C 19. B
1. boarding pass
20. A 21. C
2. flight is delayed

III You could fly stand-by.

Unit 06: At the Airport A
1. A 2. D
FUNCTIONS
B
A 1. ticket to Hong Kong
Checking in 2. fly stand-by
3. youll get a seat
1. Check it all the way through
2. first class or coach?
3. It looks like were early. PRONUNCIATION
Locating the gate B
1. ban 2. vain 3. ballad 4. verbs
1. Lets check the board.
5. vest 6. valet 7. berry 8. vet
2. Its on the upper concourse.
3. Which gate do I go to?
ORAL RESPONSES
Boarding the airplane
Answers may vary.
1. Have your boarding pass ready.
2. youre in row 11, seat C. 1. Youre in row 4, seat A.
3. stow carry-on bags in the overhead compartments. 2. Please have your boarding pass ready.
3. Its on the middle concourse.
MODEL DIALOG 4. Id like first class, please.
5. Why dont you check the board?
Which flight was it again?
A WRITTEN RESPONSES
1. F 2. T Answers may vary.
B 1. Please check it all the way through to San Francisco.
1. D 2. B 2. In that case, could I fly stand-by?
3. Stow it in the overhead compartment.
C
4. Why dont you check the departures board?
1. checking the board
5. Id like a round-trip ticket, please.
2. flight 619
3. upper concourse
4. carry-ons LISTENING QUIZ
5. First class 1. A 2. C 3. B 4. C
5. D 6. A 7. B 8. C
SHORT DIALOGS
I Id like a first class ticket. LISTENING TEST
A Part 1 Picture Description
1. C 2. A 1. A 2. D 3. B
B
1. round trip Part 2 Questions and Responses
2. checked through 4. C 5. B 6. C 7. A
8. A 9. B
II The flights been delayed.
A Part 3 Short Conversations
1. B 2. C 10. A 11. C 12. B 13. A

64 Answer Key
 Answer Key

14. B 15. A A
1. C 2. A
Part 4 Short Talks
B
16. C 17. A 18. B 19. D 1. to transfer
20. B 21. C 2. four stops

III How many stops are on this route?

Unit 07: On the Bus or Train A

1. C 2. B
FUNCTIONS B
1. Can I catch
A
2. on this route
Understanding the schedule 3. top and bottom
1. It runs on the half hour.
2. Is this an express? PRONUNCIATION
3. Just three stops.
B
Locating the station 1. rung 2. honk 3. long 4. clonk
1. Where can I catch the 305 bus? 5. sung 6. bunk 7. tong 8. strung
2. Im trying to find Jackson Street Station.
3. Whats the nearest station? ORAL RESPONSES
Boarding and paying the fare Answers may vary.
1. Insert your ticket in the slot. 1. On Black Street.
2. we only accept coins. 2. Its three blocks down, opposite the supermarket.
3. Ill pay for you. 3. It runs every hour on the hour.
4. Insert your ticket in the slot, and then pick it up at the
MODEL DIALOG other end.
5. At Twelfth Street Station.
It runs every hour on the hour.
A WRITTEN RESPONSES
1. F 2. T
Answers may vary.
B
1. No, it isnt. Please sit down.
1. B 2. C
2. Theres a bus stop at the corner of First and Pine.
C 3. You can transfer at Central Station.
1. runs on the half hour 4. Its on State Street, between the pub and the music
2. 606 express store.
3. catch that one 5. It runs at the top and bottom of each hour.
4. How much is the fare
5. a dollar bill LISTENING QUIZ

SHORT DIALOGS 1. B 2. B 3. C 4. A
5. C 6. D 7. B 8. A
I Is this seat taken?
A LISTENING TEST
1. D 2. B Part 1 Picture Description
B 1. D 2. C 3. B
1. is this seat taken
2. its a local Part 2 Questions and Responses
II Where can we transfer to the green line? 4. A 5. C 6. A 7. B
8. C 9. B

Answer Key 65
Answer Key

2. Just a moment
Part 3 Short Conversations 3. pay for this
10. A 11. A 12. A 13. B
II Do you have a single room?
14. D 15. C
A
Part 4 Short Talks 1. A 2. D
16. A 17. B 18. D 19. C B
20. B 21. A 1. How much is
2. continental breakfast
3. 3106

Unit 08: In a Hotel III Im locked out.

FUNCTIONS A
1. B 2. B
A
B
Making reservations 1. locked out
1. What time, sir? 2. check out
2. Yes, I did. 3. By twelve oclock
3. Sorry, were all booked up.
Checking in PRONUNCIATION
1. Yes, we do. B
2. Put it on my card. 1. hot 2. cot 3. night 4. Id
3. Could we get some help with these? 5. fond 6. time 7. type 8. dine
Checking out
ORAL RESPONSES
1. By twelve oclock.
2. What does the bill include? Answers may vary.
3. Is there a shuttle to the airport? 1. Id like to request a cot.
2. Just a moment. Im sorry, theyre all booked up.
MODEL DIALOG 3. That would be $115 a night, maam.
4. Ill pay by cash.
I can do that for you.
5. I usually stay in cheap motels.
A
1. F 2. F WRITTEN RESPONSES
B Answers may vary.
1. C 2. A
1. No, we dont. But we have doubles. Would you like
C that?
1. check in 2. Three days, two nights.
2. for three nights 3. Smoking, please.
3. with a queen size bed 4. Ill pay by check, if thats alright.
4. reserve a table 5. Yes, of course. We take all major credit cards.
5. Here you go
LISTENING QUIZ
SHORT DIALOGS
1. B 2. C 3. A 4. D
I Do you have a reservation? 5. A 6. A 7. C 8. B
A
1. C 2. B LISTENING TEST
B Part 1 Picture Description
1. have a reservation 1. C 2. A 3. B

66 Answer Key
 Answer Key

Part 2 Questions and Responses B

1. shes out 2. leave a message
4. A 5. C 6. A 7. B
3. her to call me back
8. B 9. A
II Nice to hear from you.
Part 3 Short Conversations
A
10. C 11. B 12. B 13. B
1. A 2. C
14. D 15. D
B
Part 4 Short Talks 1. Whos this 2. cant make
3. by phone
16. A 17. C 18. A 19. D
20. B 21. B
III Please hold on a minute.
A
1. D 2. B
Unit 09: On the Telephone B
FUNCTIONS 1. reconfirm 2. Let me check
3. on Flight 007
A
Asking for information PRONUNCIATION
1. This is she. B
2. Whats up? 1. bin 2. ban 3. path 4. bear
3. Not at all. 5. pie 6. cap 7. rope 8. beep
Offering
1. May I take a message? ORAL RESPONSES
2. Could you give her a message? Answers may vary.
3. Shes here.
1. Hi, this is Diana. Call me when you get this.
Making excuses 2. Yes, it is. Dont you know my voice yet? / No, it isnt. Its
1. He isnt in the office. Jane.
2. I cant join you. 3. My name is Jim Burgen.
3. Im going to be late. 4. Yes, it is. Maybe you were given the wrong number. /
No, it isnt, sorry.
MODEL DIALOG 5. Could you just text it to me or email it?

Id like to speak with . . . WRITTEN RESPONSES

A Answers may vary.
1. T 2. T
1. Sorry, I didnt. We just got disconnected, I guess.
B 2. Shes busy at the moment. Want to call back in about
1. A 2. B five minutes?
3. OK, Ill do that after we hang up.
C
4. Theyre pretty picky about privacy, so Id better ask
1. How may I 2. this is
them first.
3. message 4. 578-0908
5. Yes, want to come over? / No, Im going out tonight.
5. anything else

LISTENING QUIZ
SHORT DIALOGS
1. B 2. A 3. C 4. D
I What time will she be back?
5. B 6. A 7. D 8. B
A
1. C 2. C

Answer Key 67
Answer Key

LISTENING TEST SHORT DIALOGS

Part 1 Picture Description I What information do you need?
1. A 2. C 3. A A
1. C 2. D
Part 2 Questions and Responses
B
4. A 5. C 6. B 7. A 1. regular job
8. C 9. B 2. second-hand car

Part 3 Short Conversations II Who do I make it out to?

10. A 11. C 12. C 13. A A
14. D 15. A 1. C 2. D
B
Part 4 Short Talks
1. take checks
16. C 17. A 18. A 19. B 2. Make it out to
20. D 21. C
III What are you going to do about it?
A
Unit 10: In the Bank 1. C 2. D
B
FUNCTIONS 1. be the problem
2. my bank statement
A
3. print out a statement
Making requests
1. Sure. Here you are. PRONUNCIATION
2. Could you lend me a pen?
3. Of course, sir. B
1. sit 2. pet 3. sender 4. chick
Asking questions 5. pen 6. peg 7. bit 8. bed
1. Sure. Its $230.55.
2. Second door on the left. ORAL RESPONSES
3. In about three working days.
Answers may vary.
Making complaints
1. Id like to make a complaint.
1. technical department. 2. Its currently 14,351 dollars, maam.
2. the bank manager? 3. I have a debit card.
3. Heres an example. 4. In Seoul.
5. Ive had it for two years.
MODEL DIALOG
I need to get some money. WRITTEN RESPONSES
A Answers may vary.
1. T 2. F 1. At the counter.
2. I have my identification card.
B
3. Id like small bills, please.
1. B 2. C
4. Go to the customer service representative.
C 5. Id better hurry up.
1. in this country
2. put the card in the machine LISTENING QUIZ
3. withdraw cash button
4. three hundred dollars 1. A 2. C 3. B 4. D
5. the bills 5. C 6. B 7. A 8. B

68 Answer Key
 Answer Key

LISTENING TEST SHORT DIALOGS

Part 1 Picture Description I Why werent we told earlier?
1. C 2. A 3. B A
1. B 2. C
Part 2 Questions and Responses
B
4. B 5. C 6. A 7. B 1. to increase sales
8. C 9. B 2. manager decided to

Part 3 Short Conversations II Thank you for coming in to see me.

10. B 11. C 12. A 13. C A
14. B 15. A 1. B 2. D
B
Part 4 Short Talks
1. close the curtains
16. B 17. A 18. C 19. A 2. get back to you
20. C 21. B
III You came to my office the other day.
A
Unit 11: In the Office 1. C 2. B
B
FUNCTIONS 1. place an order
2. have them all delivered
A
3. time
Communicating information
1. Did you get the attachment PRONUNCIATION
2. Whats the country code
3. Use the fax machine. B
1. gorge 2. James 3. jail 4. gust
Conducting meetings 5. got 6. juice 7. go 8. Jill
1. todays sales meeting
2. Any questions so far? ORAL RESPONSES
3. the reports from last quarter
Answers may vary.
Negotiating
1. Its due on March 31 by three oclock.
1. Give me a 10% discount 2. Because he listens to us, whether we have a complaint
2. satisfied with the conditions or a suggestion.
3. he agreed to the price 3. I got it just this morning, thanks.
4. I think so, but I dont expect to get confirmation from
MODEL DIALOG her until this afternoon.
5. I wish theyd give us more advance notice.
Do you have a moment?
A WRITTEN RESPONSES
1. T 2. F
Answers may vary.
B
1. The country code is 11.
1. C 2. B
2. I can give you up to a 20 percent discount.
C 3. I will send an attachment by email.
1. monthly report 4. The customers file.
2. check your email 5. Ill check the stock.
3. type my address
4. correct address
5. get back to my desk

Answer Key 69
Answer Key

LISTENING QUIZ C
1. routine medical
1. A 2. D 3. C 4. B 2. Roll up your sleeve
5. D 6. C 7. A 8. B 3. normal levels
4. prescribe
LISTENING TEST 5. take this medicine
Part 1 Picture Description
SHORT DIALOGS
1. A 2. B 3. B
I Why do you think I should stay in the
Part 2 Questions and Responses hospital?
4. A 5. B 6. B 7. A A
8. C 9. B 1. D 2. C
B
Part 3 Short Conversations 1. analyzed
10. C 11. D 12. A 13. C 2. restrict your breathing
14. D 15. B
II Time to take your medicine.
Part 4 Short Talks A
16. C 17. A 18. B 19. B 1. C 2. B
20. C 21. A B
1. duty nurse
2. wake you up

Unit 12: At the Hospital III What can you do about it?
FUNCTIONS A
1. D 2. C
A
B
Getting a check-up
1. cubicle
1. The doctor will be with you 2. clean up the wound
2. Stick your tongue out for me 3. broken leg
3. Does it hurt when I touch
Talking about an illness PRONUNCIATION
1. I had a high fever all night. B
2. Where does it hurt? 1. lock 2. body 3. duck 4. Ron
3. How long have you noticed this? 5. boss 6. got 7. hot 8. rub
Staying at the hospital
1. Thats great news! ORAL RESPONSES
2. Well have to operate tomorrow. Answers may vary.
3. At eight oclock.
1. Well, Dr. Howard was very helpful, and funny!
2. Yes, once, about six years ago. / No, I never have.
MODEL DIALOG 3. Its pretty serious. It wont get better without surgery.
Im going to take your blood pressure. 4. About a year ago.
5. Does it hurt when I touch here?
A
1. F 2. T
WRITTEN RESPONSES
Answers may vary.
B
1. B 2. C 1. Once I got hit by a car.
2. Anything administered by a needle.

70 Answer Key
 Answer Key

3. My grandmother was hospitalized once.

4. Its not bad actually. I like the green jello.
5. At a pharmacy.

LISTENING QUIZ
1. A 2. C 3. A 4. B
5. C 6. D 7. D 8. C

LISTENING TEST
Part 1 Picture Description
1. C 2. C 3. C

Part 2 Questions and Responses

4. B 5. A 6. C 7. A
8. C 9. B

Part 3 Short Conversations

10. B 11. D 12. A 13. C
14. B 15. C

Part 4 Short Talks

16. B 17. A 18. B 19. C
20. D 21. D

Answer Key 71