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Prescription Writing Skills of Doctors Practicing in Davangere City: A Cross Sectional Survey
Abstract
Aim: Medicines can do a lot of good but they also have the potential to cause harm. Medication errors are one of the most com-
mon causes of patient harm and prescribing accounts for a large proportion of medication errors. Prescribing errors include mis-
takes or inaccuracies when choosing and ordering treatments, such as wrong doses or illegible prescriptions. The present study
was done to assess the prescription writing skills of doctors practicing in Davangere city.
Material and methods: 4 pharmacy shops were selected from each zone of Davanagere city using simple random technique.
Prescriptions dispensed at busy pharmacy shops were collected for a 7 day period. The prescriptions were photo copied and asse-
ssed for the details of patient's information, doctor's information and its legibility using pre-designed criteria.
Results: 397 prescriptions were collected. All the prescriptions were lacking one or more details related to doctors and patient's
information. 37.3% of prescriptions had poor legibility.
Conclusion: This study confirms that the quality of prescriptions being written in Davangere city is unsatisfactory. The situation
is similar in rest of the India as reported in literature. There is a need to standardize the format of prescriptions in India so that all
essential information is included.
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Indian J Stomatol 2014;5(2):41-44
Prescription
pharmacy shops by patients/others on selected days are in- lity. Test retest reliability was assessed on sample of 20
cluded in the study. Prescriptions written on the scraps of prescriptions and Kappa value was 0.81. The prescriptions
-
paper were excluded. were rated by the single investigator to minimize inter-exa-
Methods of data collection miner variability.
A detailed schedule was prepared well in advance. As per Prescribing criteria format
the schedule the collection of prescription forms among the A pre-designed prescription criteria format was used which
patients was done for 7 consecutive Saturdays from March consisted of following parameters. They were as follows:
to April, 2013. A photocopy of original prescription was 1. Patient information: Name, age, gender, residential add-
obtained from all the patients using digital camera. The pr- ress, date of treatment.
escription drugs were checked for the details of patient's in- 2. Doctor's information: Name of the department, doctor's
formation, doctor's information and its legibility using pre- name, doctor's signature, doctor's contact number
designed criteria.5 Prior to conducting the study the invest- 3. The clarity of the prescription was assessed based on leg-
igator was calibrated in order to limit the examiner variabi- ibility, which was assessed on 4 point rating system
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Indian J Stomatol 2014;5(2):41-44
Score I: Prescription details are clear and legible for the purpose of identification and record keeping. Pres-
Score II: Clear but requires effort to read ence of these elements also provides an opportunity to the
Score III: One aspect not clear (patient name/drug name) pharmacist to contact the concerned patient timely in case
Score IV: More than one aspect not clear of occurrence of any prescription or dispensing error.2 The
4. The details of the drugs prescribed were also rated on 4 date of prescription is an important part of the patient's me-
point rating system dical record that also assists the doctors to recognize the
Score I: Clear and legible. Drug details present. potential problems including non-compliance. The next
Score II: Clear but requires effort to read common error was regarding doctors' information (depart-
Score III: Criteria not met for one drug ment name- 81.5%, doctor's name 75%, signature 25% and
Score IV: Criteria not met for more than one drug contact number 18.6%). The prescriber's identity and
Scoring pattern: address on the prescription are essential to ensure a timely
Parameter present score 1, Parameter absent score 0 approach by the pharmacist to the physician for a clarific-
Legibility: Score I- IV ation in case of any confusion.
Drug details: Score I- IV In our study we found errors related to legibility of prescri-
The data was compiled systematically in Microsoft Excel ptions. Around 37.3% of prescriptions lacked legibility for
spread sheet 2010 and subjected to statistical analysis usi- more than one aspect of the patient/doctors information.
ng SPSS software Version 17 (SPSS Inc, Chicago, USA). About 52% of prescriptions lack clarity and legibility in
The data is presented in frequencies and percentages. regard to drug details. This is in conformity with the findi-
ngs of Mendona JM et al. It was found that around 26% of
Results prescriptions lack clarity and was classified as having low
A total of 397 encounters were documented. In relation to legibility or as being illegible.11
name, 76 (19.1%) were not mentioned in the prescription Inaccuracy in writing and poor legibility of handwriting,
letter. Out of 397 prescriptions only 73 (18.4%) encounters the use of abbreviations or incomplete writing of a prescri-
were found to have age groups mentioned. In 353 (88.9%) ption, can lead to misinterpretation by healthcare person-
prescriptions gender was not mentioned. In 377 (95%) and nel. This can result in errors in drug dispensing and admin-
192 (48.4%) prescriptions address and date of birth were istration. Inadvertent drug substitution occurs due to the
missing (Table 1). With regard to the doctor's name majo- combination of the physician's illegible handwriting on pr-
rity of the prescriptions (298, 75.1%) did not have the doct- escriptions and the pharmacist's misinterpretation of subtle
or's name. Out of 397 prescriptions 297 (74.8%) and 323 clues. This will also pose a problem for proper record mai-
(81.4%) had doctor's signature and doctor's contact numb- ntenance and give rise to many medico legal complicatio-
er (Table 2). On assessing the legibility by applying the rat- ns. From the patient's point of view, he/she will not be in a
ing system 37.3% of the prescriptions were found to have position to intimate the doctor concerned if a particular br-
scored IV attributing to major prescription error. 21.7% sc- and of medicine is not available. This puts the onus of sele-
ored III, 16.1% scored II and 24.9% scored I. 52% of the cting a suitable alternative on the shoulders of the pharma-
prescriptions lacked details about drugs (Table 3). cist. These errors can be avoided by pre-printed prescript-
ion pads, training staff assistants who write prescriptions,
Discussion printing complete directions on each prescription, and edu-
Prescribing is the process whereby a doctor, nurse or other cating each patient about the name and purpose of all drugs
registered professional authorizes use of medications or tr- being prescribed. Patients are encouraged to bring their
eatments for a patient and provides instructions about how medications to each office visit to identify potential errors.
and when those treatments should be used. Prescriptions Difficult-to-read handwriting and incomplete medication
are handwritten or computerized documents containing the orders are important problems that decrease the efficiency
patient's name and address, the date, the specific treatments of care and increase the risk for medication errors and pat-
prescribed and an authorizing signature. They constitute a 11
ient harm. On the basis of the findings of the present stu-
way for prescribers to communicate with pharmacists or dy, we recommend implementation of computer medicat-
others who in turn fill the prescription. Proper prescription ion order entry in all the health care centers. Computer me-
writing, which is an essential skill for doctors in medical dication order entry would ensure legibility and complete-
specialties, is the primary intervention that doctors offer to ness of orders and would help prevent the leading types of
the suffering humanity. So, prescribing is one aspect of pat- ordering errors, wrong dose, known allergy, wrong freque-
ient care where it is possible to do considerable harm if not ncy and drug to drug interactions. The findings of our study
done judiciously.2 along with the similar studies elsewhere in India highlight
The results of the present study showed that all the prescri- the variation, and unsatisfactory nature of the layout and
ptions were lacking one or more details. Among them the information contained in the prescriptions. There is a need
most common error was regarding patient's information. to develop and use standardized ideal prescription format
Such errors might have aroused because of professional throughout the country. In the present study the difference
negligence, doing multiple tasks, inadequate staffing, stre- in prescription errors of different specialty was not compa-
ssed, tired, busy, emergency situation, night duty, on call red. This would be better to know that which specialty peo-
duty, extra-long shifts. Similar results were found in a stu- ple make the most errors and tailor the preventive measures
dy conducted by audit commission in the year 2001, where accordingly. We focused only on number of parameters lis-
patient's information accounted for 50% of all errors.5 ted and not on accuracy of the information. Physician relat-
Patient's identity and address are important to ensure that ed component was assessed in the present study. Future st-
the correct medication goes to the correct patient and also udies should focus on drug related components like drug
43
Indian JJ Stomatol
Indian Stomatol 2014;5(2):41-44
2013;4(1):9-13
dosage, frequency, route of administration, type of drug. on-writing requirements. Am J Hosp Pharm 1983;40:414-
17.
Conclusion 5. Rathnam A, Madan N. Rx- the mistakes we make!!: a short
The results of the present study revealed that doctors acqu- study. Indian J Dent Res 2011;22:684-87.
6. Rosa MB, Perini E, Anacleto TA, Neiva HM, Bogutchi T. Er-
ire prescribing skills to a limited extent during their train- rors in hospital prescriptions of high-alert medications]. Rev
ing period. Prescribing errors and deficits were found to be Saude Publica 2009;43:490-98.
mainly associated with clarity and legibility components. 7. Winslow EH, Nestor VA, Davidoff SK, Thompson PG, Bor-
Further training and assessment of prescribing skills duri- um JC. Legibility and completeness of physicians' handwri-
ng the clinical clerkship and internship period are needed tten medication orders. Heart Lung 1997;26:158-64.
to achieve mastery of this skill. 8. Calligaris L, Panzera A, Arnoldo L, Londero C, Quattrin R,
Troncon MG, et al. Errors and omissions in hospital prescr-
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