Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
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At the end of the class, please fill the training feedback
form! (Yellow paper in your notebook)
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Learning Outcomes
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AUDIT CRITERIA
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AUDIT CRITERIA
(objective evidence)
Records, statements of fact or other information which
are relevant to the audit criteria and verifiable.
ISO 19011
Maybe qualitative or quantitative
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AUDIT TYPES
CERTIFICATION
BODY
THIRD
SECOND
FIRST
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AUDIT PROCESS
AUDIT
APPLICATION TEAM DOCUMENT OPENNING REPORT
REVIEW
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AUDIT Audit
Information FINDING
TRIALS Evidence
EVALUATION
Audit
EVALUATION
documents
Information FINDING
Evidence
Audit
FINDING EVALUATION COMMENT
PEOPLE Information EVALUATION
Evidence
EVALUATION
EVALUATION
records
Audit
Information FINDING
Evidence
Audit
Information FINDING
Evidence
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AUDIT
COLLECTING INFORMATION
%80 %20
AUDITEE
AUDITOR
TAKES
GIVES
INFORMATION
INFORMATION
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AUDIT
COLLECTING INFORMATION
GIVES INFORMATION TAKES INFORMATION
Mouth
People
Infrastructure, Machines
Surrounding
INFORMATION FLOW
Document Eyes
Record
Ears
Device
Equipment
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AUDIT
QUESTIONING
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AUDIT
QUESTIONING
Open questions
To get information
Closed questions
to get approval
Apple Tactic
Little by little until to get the full answer
Active Listening
Ask Listen Summarize
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What is a Management System
In other words:
System should be results focused A documented
system NOT a system of documents
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
Need for Alignment of management system standards!
Aim to make life easier for those who wish to have a single
management standards
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ANNEXURE-SL (ISO 9001:2015 & ISO 14001:2015)
16
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ANNEXURE-SL (ISO 9001:2015 & ISO 14001:2015)
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Common structure for MSS
1. Scope
2. Normative references
3. Terms and definitions
4. Context of the Organisation
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
10.Improvement
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Clause structure (4-6)
4. Context of the organisation
Understanding the organisation and its context
Understanding the needs and expectations of interested
parties
Determining the scope of the XXX management system
XXX management system
5. Leadership
Leadership and commitment
Policy
Organisational roles, responsibilities and authorities
6. Planning
Actions to address risks and opportunities
Objectives and plans to achieve them.
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Clause structure (7-10)
7. Support
Resources
Competence
Awareness
Communication
Documented information
8. Operation
Operational planning and control
9. Performance evaluation
Monitoring, measurement, analysis and evaluation
Internal audit
Management review
10. Improvement
Nonconformity and corrective action
Continual improvement.
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New Requirements-Changes in Approach
Risk Based Thinking Which might influence the MSS Performance
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Plan Do Check Act
4 9
5 6 7 8 10
Context of Performance
Leadership Planning Support Operation Improvement
organization and Evaluation
7.1.5 9.2
Monitoring and Internal audit
measuring
resources
9.3
Management
ISO/TC 176/SC 2/ N1282
7.1.6
Organizational review
knowledge
7.2
Competence
7.3
Awareness
7.4
Communication
7.5
Documented
24
information
Date: 24
The common structure and ISO 9001:2015 additions
8 Operation
8.1 Operational planning and 8.3 Design and 8.4 Control of externally 8.6 Release of products and
development of products provided processes 8.5 Production and services
control service provision
and services products and services
8.2.1 Customer 8.3.2 Design and 8.4.2 Type and extent of 8.5.2 Identification and
communication development planning control traceability
8.5.5 Post-delivery
8.2.4 Changes to activities
8.3.5 Design and
requirements for products
development outputs
and services
8.5.6 Control of
changes
8.3.6 Design and
development changes
25
Date: 25
PROCESSES IN OPERATION OF QUALITY
MANAGEMENTSYSTEM
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ISO 14001:2015
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ISO 14001:2015
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ISO 14001:2015
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ISO 14001:2015
ASPECT AND IMPACT
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OHSAS 18001:2007
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4 OH&S Management System Requirements
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Risk Assessment & Control
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Risk Assessment:
Likelihood
Consequences / Impact
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Risk Assessment Matrix
Likelihood
Low Medium High
Consequences / Impact
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Control Procedure
Elimination
Substitution
Engineering Controls
Administrative Controls
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Risk and Countermeasures
Consequences / Impact
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OHS Improvement Plan
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Typical OHSMS Documentation
OH&S
POLICY
RISK ASSESSMENT
OH&S
MANAGEMENT
PLAN
FORMS/RECORDS
SWMS/WORK OH&S
INSTRUCTIONS MANUAL
EMERGENCY
PLANS
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INTEGRATED MANAGEMENT SYSTEM
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INTEGRATED MANAGEMENT SYSTEM
These are not separate systems joined together, rather they are
an integrated management system with linkages so that similar
processes are seamlessly managed and executed without
duplication. IMS components common to all the systems include
the resources (people, facilities & equipment, etc.) and processes
(documented in the QMS/EMS/OHSMS and applied throughout
the organization)
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INTEGRATED MANAGEMENT SYSTEM
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INTEGRATED MANAGEMENT SYSTEM
Disadvantages
Responsibility of QMS and EHS can be
conflicted in some organizational structures
Documentation can be more intricate.
External third party audits can be more
difficult.
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
INTEGRATED MANAGEMENT SYSTEM
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
46
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
Upcoming Training Schedule for QMS
ISO 9001:2015
Batch Start Date: 21/7/2017
Batch End Date: 18/8/2017
Frequency: Every Friday
Product Manager
Mr. Dinesh
dinesh@3foldtraining.com
050 1036364
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD
Please return the feedback form at the reception!
2016 3FOLD Education Centre . All rights reserved . online@3foldtraining.com . www.3foldtraining.com . 800 3FOLD