Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Handbook 20142015
Welcome to the continually growing
family of Boeing Business Jets operators.
Sincerely,
William J. Koperek
Director, Phone: 1-206-662-4710
Fleet Support Fax: 1-206-662-4330
Mobile: 1-206-930-0466
E-mail: william.j.koperek@boeing.com
Customer Support
24-Hour
24-Hour
Customer Support
Sintra, Portugal
Characteristics
BBJ
BBJ
Characteristics
Weights
Max Takeoff 171,000 lb 77,565 kg
Max Landing 134,000 lb 60,781 kg
Max Zero Fuel 126,000 lb 57,153 kg
Operating Empty 97,740 lb 44,334 kg
Interior Allowance 15,000 lb 6,804 kg
Cabin
Length 79 ft 4 in 24.18 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 816 ft2 75.81 m2
Cargo
Volume 159 ft3 4.5 m3
Fuel
Capacity 10,707 gal 40,530 L
Range
8 Passengers 6,155 nmi 11,399 km
Costs
Operating Costs, USD/hour $3,300
CFM56-7B27E engines.
Range with NBAA reserves.
Costs based on international operations.
24-Hour Customer Support
Boeing Spares (Parts - AOG, Critical Order Entry and Order Status)
Seattle Phone: 1-206-662-5525 (Select 2)
Phone (Spares First Responder): 1-206-662-6650
E-mail: fr@boeing.com
MedAire
Tempe, Phone (Americas): 1-480-333-3700
Arizona (Asia): +65 6330 9534
(Europe): +44 1252 517 951
6
24-Hour Customer Support
Monogram Systems
Carson, California Phone: +1-310-884-7000
Rockwell Collins - Air Transport Systems - Customer Support
Cedar Rapids, Iowa Phone: 1-319-295-5000
E-mail: customersupport@rockwellcollins.com
Teledyne Controls - Technical Support/AOG Support
Los Angles Phone (US): 1-310-382-5816
(UK): +44 (0) 7699 391 535
UTC Aerospace Systems - Customer Response Center (CRC)
Same as Phone (Global): +1-877-808-7575
Goodrich/ Phone (Outside US) +1-860-654-2500
Hamilton Sunstrand Fax: +1-860-660-0372
contact information
Zodiac Aerospace
France Phone: +33 970 830 830
E-mail: zs.tac@zodiacaerospace.com
7
Jeppesen VIP Plus Services
Fuel discounts and flight planning service providers
E-mail: fuel@jeppesen.com
E-mail: ifs@jeppesen.com
ifs_eur@jeppesen.com (UK)
ifs_dxb@jeppesen.com (UAE)
Jeppesen
55 Inverness Drive East Phone: 1-800-553-7750 or
Englewood, CO 80112 1-303-328-4244
USA Fax: 1-303-328-4124
E-mail: ba-customerservice@
jeppesen.com
Web: www.jeppesen.com
8
24-Hour Customer Support
BBJ Regional Representatives
North America-West
Central/South America Scott C. Lenicka
Ventura, CA
Mobile: +1-805-886-9833
E-mail: scott.c.lenicka@boeing.com
North America-East
and South America Stuart Cole
Dallas, TX
Mobile: +1-404-797-4118
E-mail: stuart.d.cole@boeing.com
9
24-Hour Customer Support
Boeing Field Service Offices
Supporting BBJ Customers
Austral-Asia
Jakarta, Indonesia Karl Henry
Boeing Field Service Phone: +62 815 14873078
Office E-mail: bfsjkt1@boeing.com
Phill Barton
Phone: +82 (02) 2663 6540
Mobile: +82 (0) 10 3700 7478
E-mail: bfssel-kal@boeing.com
10
BBJ Family
Heights, lengths, wingspan
BBJ/BBJC
BBJ 2
BBJ 3
12.5m
(41 ft 2 in)
42.11m
(138 ft 2 in)
39.51m
(129 ft 6 in)
33.61m
(110 ft 4 in)
35.91 m
(117 ft 10 in)
11
Contacts
Key
Key
Contacts
BBJ 2
Characteristics
Weights
Max Takeoff 174,200 lb 79,016 kg
Max Landing 146,300 lb 66,361 kg
Max Zero Fuel 138,300 lb 62,732 kg
Operating Empty 103,800 lb 47,083 kg
Interior Allowance 18,000 lb 8,165 kg
Cabin
Length 98 ft 6 in 30.02 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 1,025 ft2 95.23 m2
Cargo
Volume 711 ft3 20.1 m3
Fuel
Capacity 10,442 gal 39,527 L
Range
8 Passengers 5,545 nmi 10,269 km
Costs
Operating Costs, USD/hour $3,500
CFM56-7B27E engines.
Range with NBAA reserves.
Costs based on international operations.
Key Contacts
BBJ and Boeing
R. Leo Lyons
Regional Director, Contracts
Phone: 1-206-766-2216
Mobile: 1-206-683-2963
E-mail: richard.l.lyons@boeing.com
Jody Stephens
Regional Director, Contracts
Mobile: 1-425-919-7477
E-mail: jody.k.stephens@boeing.com
Preat Kansal
777 Engineering
Phone: 1-425-717-9457
E-mail: preat.a.kansal@boeing.com
Brian Ross
737 MAX & 737NG Engineering
Phone: 1-425-237-2735
E-mail: brian.r.ross@boeing.com
Tony Nogales
Deputy Chief Pilot-Customer Training
Mobile: +1.206.226.7893
E-mail: anthony.l.nogales@boeing.com
15
Key Contacts
BBJ and Boeing
John Sveinsson
BBJ Completions Manager - 777
Phone: 1-206-662-4720
Mobile: 1-206-226-1113
E-mail: john.b.sveinsson@boeing.com
Mark F. Garvin
BBJ Completions Manager - 737NG
Phone: 1-206-662-4780
Mobile: 1-425-445-2493
E-mail: mark.f.garvin@boeing.com
Dan Webb
BBJ Completions Manager - 787
Phone: 1-206-375-3530
Mobile: 1-206-375-3530
E-mail: daniel.webb@boeing.com
James T. Rial
BBJ Completions Manager - 747
Phone: 1-425-314-6408
E-mail: james.t.rial@boeing.com
Trent Degnan
Business Operations
Phone: 1-425-237-0904
Mobile: 1-425-281-7408
E-mail: trent.t.degnan@boeing.com
16
Key Contacts
BBJ and Boeing
17
Key Contacts
BBJ and Boeing
Eric A. Lilley
Fleet Support Specialist
Phone: 1-425-717-2631
Mobile: 1-206-856-5531
E-mail: eric.a.lilley@boeing.com
Jacqye Jones
Spares Account Manager
Phone: 1-206-544-7005
E-mail: jacqye.d.jones@boeing.com
James Stuhler-Jr
Phone: 1-562-797-3529
E-mail: james.r.stuhler-jr@boeing.com
18
Key Contacts
BBJ and Boeing
Daniel R. Alfus
Regional Director, Marketing
Phone: 1-206-662-4750
E-mail: daniel.r.alfus@boeing.com
Andrew Gough
BBJ Brand Manager
Phone: 1-425-237-7856
Mobile: 1-206-388-7641
E-mail: andrew.s.gough@boeing.com
Jeff S. Dunn
Deputy to President
and Business Director
Mobile: 1-206-683-4918
Fax: 1-206-662-4330
E-mail: jeff.s.dunn@boeing.com
Sales - Continued
Asia-Pacific, India, Taso Chrisafis
and Japan Sales Director
Mobile: 1-206-229-1056
Fax: 1-206-662-4330
E-mail: taso.chrisafis@boeing.com
Sales Commercial
Aviation Services (CAS) Joseph S Atofau
Sales Director
Phone: 1-425-237-5601
Mobile: 1-206-384-5613
Fax: 1-425-717-1978
E-mail: joseph.s.atofau@boeing.com
Richard V. Thorgrimson
Regional Director
BCA Sales Operations
Phone: 1-206-766-2398
E-mail: richard.v.thorgrimson@boeing.com
21
Key Contacts
BBJ and Boeing
Robin Vanderende
Phone: 1-425-266-4830
E-mail: robin.l.vanderende@boeing.com
BBJ Shipping Address Boeing Business Jets
(Not to be used c/o Clay Lacy Aviation
for aircraft parts) 8285 Perimeter Rd. So., 2nd Floor
Seattle, WA 98108
Phone: 1-206-662-4300
22
BBJ MAX
Heights, lengths, wingspan
BBJ MAX 8
BBJ MAX 9
12.5m
(41 ft 2 in)
42.1m
(138 ft 2 in)
39.5m
(129 ft 6 in)
35.91 m
(117 ft 10 in)
23
Spares
Reykjavik, Iceland
Spares
BBJ 3
Characteristics
Characteristics
BBJ 3
Weights
Max Takeoff 187,700 lb 85,139 kg
Max Landing 157,300 lb 71,350 kg
Max Zero Fuel 149,300 lb 67,721 kg
Operating Empty 111,650 lb 50,644 kg
Interior Allowance 21,000 lb 9,525 kg
Cabin
Length 107 ft 2 in 32.66 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 1,120 ft2 104 m2
Cargo
Volume 872 ft3 24.7 m3
Fuel
Capacity 10,966 gal 41,511 L
Range
8 Passengers 5,435 nmi 10,066 km
Costs
Operating Costs, USD/hour $3,750
CFM56-7B27E engines.
Range with NBAA reserves.
Costs based on international operations.
Spares
Boeing has created two programs for our BBJ community to receive spare
parts. One is through our Component Services Program (CSP), which
will provide used rotable parts in exchange unserviceable rotable parts.
The other is through our Spares program that will provide new parts at a
market-competitive price.
26
Spares
4. Identify the aircraft for which you are requesting an exchange against
(e.g., YG100 Aircraft S/N 12345).
5. Provide purchase order number.
6. Provide a ship-to address, with contact information for receiving party,
handling agent (if required), and customer contact person.
7. BBJ owner/operators are responsible for all shipping charges. Define
your preferred method of shipment and a specific courier number (i.e.,
DHL account # 99999999).
8. Provide contact information, phone number, and/or e-mail for Boeing to
provide status and shipping information.
9. Return off unit to Boeing within four days and provide the return
shipping details to sepamsterdam@boeing.com
Component Services Program 737NG (CSP)
Anthony Fokker Business Park ( Hal 3B )
Door number 22
Fokkerweg 300 1438
AN OUDE MEER
The Netherlands
Exchange Part Ordering Information:
BBJ customers must have a BBJ Exchange program contract agreement
on file and if an MRO is odering the parts then an Assignment of Agent
must also be on file.
Return Part Information Required in addition to items 1 - 9 above include:
10. Part number and Part serial number
11. Aircraft registration from which the component was removed
12. Date of component installation (if known)
13. Date of component removal
14. Reason for component removal
- On-aircraft testing and/or fault notification details required
- INOP, Unserviceable or non-technical explanations are not sufficient
reasons, detail fault information needed
15. Flight hours and cycles of the removed component TSN/CSN
16. Original Customer Exchange Order Number (if known)
27
Spares
Purchase Orders (PO) for spares parts can be placed two ways:
1. 24-hour phone: 1-206-662-6650.
2. Online: Part Page via MyBoeingFleet.
Please have the following information ready:
Three-letter Spares Code (e.g. ABC or 1AB).
Aircraft tail number or Serial number (e.g.YG100/ SN 12345).
Purchase Order number - This is a number that is generated by
the customer.
Part Number.
Quantity.
Order Priority.
28
Spares
29
Spares & Parts Exchange - Boeing
30
Spares - Suppliers
ALOFT AeroArchitects
Phone: 1-443-691-2966 (International)
Formerly PATS Aircraft Systems 1-877-225-8265 (US)
CFM
CFM56-7 new spares USA (GE)
Phone: +1-513-552-5387 (International)
Phone: +1-877-456-5387 (US Toll Free)
E-mail: bizjetops@ge.com
China (GE)
Phone: +86 400 820 6208
Fax: +86 21 6289 0868
Email: geae.shanghai@ge.com
France (Snecma)
Phone: +33 (0) 1 6414 8888
AOG Fax: +33 (0) 1 6414 8400
E-mail: vip.csc@snecma.fr
CFM Materials
Used engine spares/ Phone: +1-214-988-6700
LRUs/components E-mail: customer.service@cfmmaterials.com
31
Spares - Suppliers
PATS Aircraft Systems - See ALOFT AeroArchitects
Shannon Engine Support (SES))
CFM56-7 engine leasing Phone: +353 61 706356
Fax: +353 61 360614
E-mail: marketing@ses.ie
Regional contacts:
Americas Phone: +353 61 706301
EMEA Phone: +353 61 706356
CEE/Russia Phone: + 36 12661189
APAC Phone: +65 6326 3935
China Phone: + 86 1065185186
Bavaria, Germany
Partners Support
Supplier/Service
BBJ C
Characteristics
Weights
Max Takeoff 171,000 lb 77,565 kg
Max Landing 134,000 lb 60,781 kg
Max Zero Fuel 126,000 lb 57,153 kg
Operating Empty 95,440 lb 43,291 kg
Characteristics
Cabin
Length 79 ft 4 in 24.18 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 816 ft2 75.81 m2
Cargo
Volume 275 ft3 7.8 m3
Fuel
Capacity 9,923 gal 37,563 L
Range
50 Passengers 5,460 nmi 10,112 km
Costs
Operating Costs, USD/hour $3,260
CFM56-7B27E engines.
Cargo mode volume is 3,059 ft3 (86.6 m3).
Range with NBAA reserves.
Costs based on international operations.
Supplier/Service Partners Support
Web: www.aviationpartnersboeing.com
Product: Winglets
35
Supplier/Service Partners Support
Web: www.campsystems.com
Phillip Stewart
Manager, Large Aircraft Group
Phone: 1-631-588-3200
Toll free: 1-877-411-CAMP
Mobile: 1-631-834-9522
E-mail: pstewart@campsystems.com
36
Supplier/Service Partners Support
CFM International
Web: www.cfmaeroengines.com
Products: CFM56-7B/LEAP engines, Spares,
On-Wing Support, Engine
maintenance program
37
Supplier/Service Partners Support
Web: www.craneae.com
Products: Antiskid and brake control
Hamilton Sundstrand Aerospace - Customer Response Center (CRC)
4747 Harrison Avenue Phone: 1-860-654-2500 (Outside US)
MC 255-6 1-877-808-7575 (US)
Rockford, IL 61125
E-mail: CRC@utas.utccom
A United Technologies Web: www.utcaerospacesystems.com
Aerospace System (UTAS)
Company Products: Integrated drive generator (IDG),
generator control unit (GCU),
bus control unit (BCU), cabin
pressurization control system -
see Nord Micro information
40
Supplier/Service Partners Support
Jeppesen
55 Inverness Drive East Phone: 1-800-553-7750 or
Englewood, CO 80112 Phone: 1-303-328-4244
USA Fax: 1-303-328-4124
E-mail: ba-customerservice@jeppesen.com
Web: www.jeppesen.com
Products: BBJ NavData, EFB data, Airway
Manual, Jeppview, fuel,
international trip planning,
flight planning, OPT data
Jet Brella
6849 Hayvenhurst Avenue Phone: 1-818-780-1769
Van Nuys, CA 91406 Fax: 1-818-994-9456
USA E-mail: sales@jetbrella.com
info@jetbrella.com
41
Supplier/Service Partners Support
Kidde Aerospace and Defense Mary DeStaffan
4200 Airport Drive Global Aftermarket Manager
Building B Phone: 1-252-246-7085
Wilson, NC 27896 Fax: 1-252-246-7185
24 Hours: 1-252-230-5624
E-mail: mary.destaffan@utas.utc.com
A UTAS Company
Web: www.kiddeaerospace.com
Web: www.medaire.com
Web: www.safranmbd.com
24 Hours: 1-310-884-7000
Products supported by Linda: Airstairs, crew seats, lavatories,
vacuum waste systems
Brittany Murray
Customer Services
Phone: 1-714-861-7444
E-mail: Brittany.Murry.EXT@zodiacaerospace.com
Products supported by Brittany: Chillers, trash compactors,
galley inserts
43
Supplier/Service Partners Support
Web: www.parker.com
44
Supplier/Service Partners Support
Web: www.rockwellcollins.com
Web: www.teledyne-controls.com
46
Supplier/Service Partners Support
47
Supplier/Service Partners Support
48
Warranty
Warranty
BBJ MAX 8
Characteristics
Weights
Max Takeoff 181,200 lb 82,191 kg
Max Landing 152,800 lb 69,309 kg
Max Zero Fuel 145,400 lb 65,952 kg
Operating Empty 110,000 lb 49,895 kg
Interior Allowance 18,000 lb 8,165 kg
Cabin
Length 98 ft 6 in 30.02 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 1,025 ft2 95.23 m2
Cargo
Volume 713 ft3 20.2 m3
Characteristics
Fuel
BBJ MAX 8
LEAP-1B engines.
Range with NBAA reserves.
Preliminary data.
Warranty
BBJ Warranty Policies Guide
51
Warranty
BBJ Warranty Policies Guide
Boeing recommends using the Warranty claims page on MBF for ease in
filing claims, viewing the most recent warranty news, and obtaining copies
of claim-related documents and credit memos. This convenient page also
allows customers to submit warranty claims directly to SFE suppliers.
1. Ask your Electronic Access Administrator for access to the Warranty
claims page on MBF.
2. Use the Warranty claims page to:
E-mail your Boeing Warranty Regional Manager.
Submit claims.
See the most recent Program Letters.
Get reports on claims filed on your fleet.
53
Warranty
BBJ Warranty Policies Guide
Types of Claims
1. Boeing Service bulletin or service letter.
2. Boeing design, material, workmanship, or conformance to the detail
specification that are not related to a service bulletin or service letter.
3. Boeing Service Life Policy (SLP) is filed against specified covered compo-
nents of aircraft primary structure once the original aircraft warranty has
expired.
Submittal of Claims
Claims must be received within the following time limits:
1. Service bulletin/service letter remedies will expire eight years after pub-
lication and the claims should be submitted as soon as possible after
completion of the work on your in warranty aircraft (preferably within
1-year from when incoporation was completed).
2. For non-service bulletin/service letter claims the defect must be discov-
ered while the aircraft is in warranty. The claim must be filed
no more than 180 days after the warranty expires.
3. Service Life Policy claims must notify Boeing in writing of the failure
within three months after it is discovered.
54
Warranty
BBJ Warranty Policies Guide
For example:
Repair Options
The customer has the option to perform their own repairs, send the Boeing
part to the Boeing Repair Center, or use a third party for the repair. Boeing
requires only that the customer follow Boeings written instructions and
acceptable industry practices and that repairs be made by a certified main-
tenance provider. When sending a part to Boeing for repair, the customer
should work directly with the Boeing Repair Center focal for repair order
information and schedules.
E-mail: Repairs@boeing.com
55
Warranty
Jeanne Daley
Regional Manager - BCA Contracts - Warranty
Phone: 1-206-291-0898
E-mail: jeanne.m.daley@boeing.com
56
Authorized Warranty
Service Centers
Lisbon, Portugal
Authorized Warranty
Service Centers
BBJ MAX 9
Characteristics
Weights
Max Takeoff 194,700 lb 88,314 kg
Max Landing 163,900 lb 74,344 kg
Max Zero Fuel 156,500 lb 70,987 kg
Operating Empty 118,080 lb 53,560 kg
Interior Allowance 21,000 lb 9,525 kg
Cabin
Length 107 ft 2 in 32.66 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 1,120 ft2 104 m2
Cargo
Volume 874 ft3 24.7 m3
Fuel
Capacity 10,944 gal 41,427 L
Range
8 Passengers 6,375 nmi 11,807 km
LEAP-1B engines.
Range with NBAA reserves.
Preliminary data.
Characteristics
BBJ MAX 9
Authorized Warranty
Service Centers
To provide service and support to our customers around the world,
Boeing Business Jets (BBJ) has agreements with several companies that
have been designated as BBJ Authorized Warranty Service Centers. BBJ
customers may have warranty repair work performed on their BBJ aircraft
at any of the following locations:
59
Authorized Warranty
Service Centers
ALOFT AeroArchitects Mark Ryan
Delaware Coastal Airport Vice President of
21652 Nanticoke Avenue Hangar Operations
Georgetown, DE 19947 Phone: 1-302-253-6334
USA 24-Hour: 1-877-225-8265 or 1-877-728-7278
Outside USA: 1-443-691-2966 On Call
Formerly Fax: 1-302-855-0793
PATS Aircraft Systems Mobile: 1-302-542-3126
E-mail: Mark.Ryan@aloftmail.com
Web: www.aloftaeroarchitects.com
Checks: A, B, C, D
Facilities
Hangars: 4
Hangar size: 180,000 ft2
Services
Overhauls/heavy repair: Airframe
60
Authorized Warranty
Service Centers
Alsalam Aircraft Company Musaed Alghamdi
P.O. Box 8012 Business Development
Riyadh 11482 Phone: +966 1 8742222 Ext 2004
King Khaled Intl. Airport Mobile: +966 500106978
Kingdom of Saudi Arabia Fax: +966 1 220 0199
E-mail: mal-ghamdi@alsalam.aero
Web: www.alsalam.aero
Hangers: 3
Services
Overhauls/heavy repair: Airframe only
61
Authorized Warranty
Service Centers
AMAC Aerospace AG Ruedi Kurz
Henric Petri -Strasse 35 Director
CH-4010 Basel Maintenance and Production
Switzerland Phone: +41 58 310 32 12
Fax: +41 58 310 31 35
Mobile: +41 79 205 64 90
E-mail: rudi.kurz@amacaerospace.com
Web: www.amacaerospace.com
62
Authorized Warranty
Service Centers
Associated Air Center Gene Carter
Love Field Vice President of MRO Sales
8321 Lemmon Ave. Phone: 1-972-559-7040
Dallas, TX 75209 Fax: 1-214-351-2375
USA Mobile: 1-214-882-2297
E-mail: gene.carter@associated.aero
Web: www.associated.aero
Services
Overhauls/heavy repair: Airframe, CFM56-7B full MRO
capabilities
Johannes Seeger
Head of MRO Programs
Phone: +1-317-474-7370 ext 1383
Mobile: +1-317-209-6921
E-mail: Johannes.Seeger@comlux.com
Web: www.comluxaviation.com
Web: www.jetaviation.com
Additional 24/7 Contacts
Switchboard: +41 58 158 4112 or 4113
Duty Manager: +41 79 320 8839
Duty Supervisor Boeing: +41 79-831 4027
QC/QA Manager: +41 79-831 6632
EMEA & Asia AOG Service Hotline: +41 58 158 4848
Approvals: FAA, EASA Part 145, 21G, 21J
Saudi Arabia, UAE, Qatar, Nigeria,
South Africa, Bermuda, Cayman
Islands, Canada, Aruba,
Kazakhstan
Checks: A, B, C, D
Facilities
Hangars: 8
Hangar size: 350,000 ft2
Services
Overhauls/heavy repair: Airframe, components, systems
Special capabilities: Avionics upgrades, interior
design and refurbishment,
modifications, strip and paint,
engineering services
Additional Services: Nondestructive testing (NDT),
line and base maintenance,
material and logistics support,
AOG help desk
65
Authorized Warranty
Service Centers
Jet AviationDubai
Dubai 24-Hour Phone: +971 4 299 4464
International Airport Fax: +971 4 299 4484
P.O. Box 84933
Dubai, UAE
Checks: A, B, C
Web: www.jetaviation.com
Additional 24/7 Contacts
Switchboard: +41 58 158 1111
Duty Manager: +41 79 202 8740
Duty MCC +41 79 551 4201
66
Authorized Warranty
Service Centers
Web: www.lufthansa-technik.com
Services
Overhauls/heavy repair: Airframe, components, engine
CFM56-7, APU, landing gear &
hydraulics
BBJ 747-8
Characteristics
Weights
Max Takeoff 987,000 lb 447,696 kg
Max Landing 688,000 lb 312,072 kg
Max Zero Fuel 651,000 lb 295,289 kg
Operating Empty 536,100 lb 243,171 kg
Interior Allowance 100,000 lb 45,359 kg
Cabin
Length 207 ft 6 in 63.2 m
Width 20 ft 1 in 6.1 m
Height 7 ft 10 in 2.4 m
Cabin Area 4,786 ft2 444.6 m2
Cargo
Volume 6,940 ft3 196.5 m3
Fuel
Capacity 63,034 gal 238,609 L
Range
100 Passengers 8,875 nmi 16,437 km
Costs
Operating Costs, USD/hour $13,480
James T. Rial
BBJ Completions Manager - 747
E-mail: james.t.rial@boeing.com
70
Completion Centers
Web: airfranceindustries.airfrance.com
Aircraft Completions: BBJ*
71
Completion Centers
Web: www.amacaerospace.com
Aircraft Completions: BBJ*, Widebody*
Web: www.associated.aero
Aircraft Completions: BBJ***, Widebody***
BizJet International, Inc. Brian Barber
Member of Lufthansa VP Sales and Marketing
Technik Group Phone: 1-918-281-7474
Tulsa International Airport Mobile: 1-918-640-0805
3515 N. Sheridan Road E-mail: bbarber@bizjet.com
Tulsa, OK 74115
USA Web: www.bizjet.com
Aircraft Completions: BBJ***
72
Completion Centers
Web: www.comluxaviation.com
Aircraft Completions: BBJ***
Eric Cuppen
Director Aircraft Completions &
Conversions
Phone: +31(0) 164 618 497
Mobile: +31(0) 6 1055 9175
E-mail: eric.cuppen@fokker.com
Web: www.fokkerservices.com
Aircraft Completions: BBJ*
73
Completion Centers
Web: www.greenpnt.com
Web: www.zodiacaerospace.com/en
Aircraft Completions: BBJ***, Widebody***
Web: www.taeco.com
Aircraft Completions: BBJ*
Web: www.jetaviation.com
Aircraft Completions: BBJ***, Widebody***
74
Completion Centers
Web: www.l-3vipinteriors.com
Aircraft Completions: BBJ***, Widebody***
Wieland Timm
Executive Director Sales
VIP & Special Mission Aircraft
Phone: +49 40 5070 3053
Mobile: +49 172 455 4997
E-mail: wieland.timm@lht.dlh.de
Web: www.lufthansa-technik.com
Aircraft Completions: BBJ***, Widebody***
Web: www.sabenatechnics.com
Aircraft Completions: BBJ*
75
Modification Center
Modification Center
This Modification Center is licensed to accomplish modification and refur-
bishments, up to but exclusive of green completions.
Web: www.alsalam.aero
76
BBJ 747-8
Heights, lengths, wingspan
BBJ 747-8
19.5m
(64 ft 2 in)
76.4m
(250 ft 8 in)
68.5 m
(224 ft 7 in)
77
Maintenance
Facilities
Maintenance
Facilities
BBJ 777-200LR
Characteristics
Weights
Max Takeoff 766,000 lb 347,455 kg
Max Landing 492,000 lb 223,170 kg
Max Zero Fuel 461,000 lb 209,110 kg
Operating Empty 350,500 lb 158,980 kg
Interior Allowance 50,000 lb 22,680 kg
Cabin
Length 161 ft 0 in 49.1 m
Width 19 ft 3 in 5.9 m
Height 7 ft 10 in 2.4 m
Cabin Area 3,001 ft2 278.8 m2
Cargo
Volume 5,720 ft3 161.9 m3
Fuel
Capacity 47,890 gal 181,283 L
Range
75 Passengers 9,930 nmi 18,390 km
Costs
Operating Costs, USD/hour $9,720
80
Maintenance Facilities
North America
Web: www.associated.aero
81
Maintenance Facilities
North America
Services
Overhauls/heavy repair: Airframe, components,
CFM56-7 engines, APUs
Web: www.geaviation.com/services
84
Maintenance Facilities
North America
85
Maintenance Facilities
Central and South America
86
Maintenance Facilities
Europe
Services
Overhauls & Repairs: Heavy base maintenance checks on
737 Classic and 737NG airframe.
Component maintenance and
repairs. For full capabilities listing:
See: fokkerservices.com/
Capability-List
88
Maintenance Facilities
Europe
E-mail: estelle.thorin@jetaviation.ch
Web: www.jetaviation.com
For more information on Jet Aviation AGBasel capabilities, see
listing in the BBJ Authorized Warranty Service Centers section.
Web: www.jetaviation.com
89
Maintenance Facilities
Europe
AFI/KLM Engineering
and Maintenance Jean-Marc Salomon
KLM Engineering and VP South Europe & Key
Maintenance Center Account Sales
Schiphol Airport Phone: +31 (0)1 49 34 87 07
P.O. Box 7700 Fax: +31(0) 49 34 89 31
1117 ZL Amsterdam Mobile: +31 (0)6 75 01 91 74
The Netherlands E-mail: jmsalomon@airfrance.fr
Checks: A, B, C, D
Services
Overhauls/heavy repair: Airframe, components
90
Maintenance Facilities
Europe
Web: www.lufthansa-technik.com
Services
Overhauls/heavy repair: Airframe, components, engine
CFM56-7, APU, landing gear &
hydraulics
Services
Overhauls/heavy repair: Airframe, VIP, Components, Engines
CFM56 Series repair station +
Pratt and Whitney 4000 series
Web: www.alsalam.aero
Services,
Special capabilities: VIP refitting/refurbishment,
modifications, composites,
entertainment/avionics upgrades,
interior design, manufacturing,
strip and paint, engineering/DER
services
For more information on Alsalam Aircraft Company capabilities, see
listing in the BBJ Authorized Warranty Service Centers section.
94
Maintenance Facilities
Africa and the Middle East
Web: www.arabasco.aero
Facilities Hangers: 1
Hours: FBO (including Riyadh) 24 hours a
day; crew and passenger VIP
lounge and services
Jet Aviation Dubai**
Dubai 24-Hour Phone: +971 4 299 4464
International Airport Fax: +971 4 299 484
P.O. Box 84933
Dubai, UAE
Maintenance Duty Mobile: +971 50 552 5487
Director of Maintenance Mobile: +971 50-899 9390
Web: www.jetaviation.com
95
Maintenance Facilities
Asia and Pacific
96
Maintenance Facilities
Asia and Pacific
97
Maintenance Facilities
Asia and Pacific
Web: www.taeco.com
Approvals: CAAC/HKCAD/EASA/FAA/JCAB/
CAAS/TDCA, etc
CAAC DMDOR (Designated
Modification Design Organization
Representative)
HKCAD POA (Production
Organisation Approval)
HKCAD DOA (Design Organisation
Approval)
Services
Heavy maintenance up to
D Check, Line Maintenance
stations located in Xiamen,
Beijing, Shanghai, Tianjin,
Nanjing, Chongqing and
Zhengzhou
Cabin Interior completion,
modification and refurbishment,
Components, Landing Gear
98
Maintenance Facilities
Asia and Pacific
Murtaza Hassan
Director Maintenance Operations
Mobile: +65 9231 7500
E-mail: murtaza.hassan@jetaviation.com.sg
Faizal Khan
Director FBO
Mobile: +65 9652 6770
E-mail: faizal.khan@jetaviation.com.sg
99
Paint
Facilities
Tuscany, Italy
Facilities
Paint
BBJ 777-300ER
BBJ 777-300ER
Characteristics
Characteristics
Weights
Max Takeoff 775,000 lb 351,530 kg
Max Landing 554,000 lb 251,290 kg
Max Zero Fuel 529,000 lb 239,950 kg
Operating Empty 381,000 lb 172,819 kg
Interior Allowance 60,000 lb 27,215 kg
Cabin
Length 194 ft 3 in 59.2 m
Width 19 ft 3 in 5.9 m
Height 7 ft 10 in 2.4 m
Cabin Area 3,641 ft2 338.3 m2
Cargo
Volume 7,640 ft3 216.3 m3
Fuel
Capacity 47,890 gal 181,283 L
Range
75 Passengers 9,220 nmi 17,075 km
Costs
Operating Costs, USD/hour $10,290
The following paint facilities report the ability to accomplish VIP quality
painting on BBJ aircraft. Boeing does not recommend nor endorse
these firms, nor do we follow performance or maintain an ongoing aware-
ness of each firms capability. This listing is not intended to be
all-inclusive, but it will be updated annually to add or delete facilities as
they become known to BBJ. The intent of the list is to provide BBJ
owners and operators with names of potential paint facilities that can
be contacted if work is required on the aircraft.
Associated Painters
8924 W. Electric Ave Office: 1-509-321-0342
Spokane, WA 98204
USA Web: www.associatedpaintersinc.com
Web: www.avexpainting.com
Web: www.deanbaldwinpainting.com
102
Paint Facilities
Web: www.l-3vipinteriors.com
Web: www.kacommercialcorp.com
103
Training
Paris, France
Training
BBJ 787-8
Characteristics
Weights
Max Takeoff 502,500 lb 227,930 kg
Max Landing 380,000 lb 172,365 kg
Max Zero Fuel 355,000 lb 161,025 kg
Operating Empty 277,600 lb 125,917 kg
Characteristics
Cabin
Length 138 ft 9 in 42.3 m
Width 18 ft 0 in 5.5 m
Height 7 ft 6 in 2.3 m
Cabin Area 2,415 ft2 224.4 m2
Cargo
Volume 4,882 ft3 138.2 m3
Fuel
Capacity 33,340 gal 126,205 L
Range
75 Passengers 9,340 nmi 17,298 km
Costs
Operating Costs, USD/hour $6,950
Lyn Sorensen
VIP Training Sales Manager Phone: 1-206-662-4620
BBJ Mobile: 1-206-755-1932
E-mail: lyn.d.sorensen@boeing.com
Angela Miller BBJ Maintenance Training & Per Seat Course Enrollment
BBJ Maintenance Phone: 1-206-612-6918
Training Coordinator E-mail: angela.r.miller@boeing.com
For more Boeing Training information, please go to Boeing Training & Flight
Services online at:
www.boeing.com/tfs.
For online training enrollment for BBJ (NG) or per seat offered training,
please go to:
www.myboeingtraining.com.
106
Training
GE and Snecma Training
Web: www.geaviation.com/services/ctec
Web: cwcs.cfm56.com
107
Worldwide
Fleet Support
Iqaluit, Canada
Fleet Support
Worldwide
BBJ 787-9
Characteristics
Weights
Max Takeoff 553,000 lb 250,837 kg
Max Landing 425,000 lb 192,777 kg
Max Zero Fuel 400,000 lb 181,437 kg
Operating Empty 295,500 lb 134,037 kg
Interior Allowance 45,000 lb 20,410 kg
Cabin
Length 158 ft 9 in 48.4 m
Width 18 ft 0 in 5.5 m
Height 7 ft 6 in 2.3 m
Cabin Area 2,775 ft2 257.8 m2
Cargo
Volume 6,162 ft3 174.5 m3
Characteristics
Fuel
BBJ 787-9
North America-West
Central/South America Scott C. Lenicka
Ventura, CA
Mobile: +1-805-886-9833
E-mail: scott.c.lenicka@boeing.com
North America-East
and South America Stuart Cole
Dallas, TX
Mobile: +1-404-797-4118
E-mail: stuart.d.cole@boeing.com
9
Worldwide Fleet Support
BBJ Regional Representatives
Continued
Austral-Asia
Jakarta, Indonesia Karl Henry
Boeing Field Service Phone: +62 815 14873078
Office E-mail: bfsjkt1@boeing.com
Phil Barton
Phone: +82 (02) 2663 6540
E-mail: bfssel-kal@boeing.com
111
Worldwide Fleet Support
Boeing Regional Representatives
North America
North Europe
Basel (BBJ Rep) +41 79 759 7428 Malpensa +39 346289 5453
Berlin +49 173976 42337 Munich +49 89 9781 1083
Frankfurt +49 69-696 141280 Palma +34 971 492868
+49 69 696 89407 Paris +33 1 4864 1069
Hanover +49 511 972 7387 Prague +420 220 114-351
Istanbul +90 212 465 5121 Rome +39 06 6563 2052
Warsaw +148 22 606 9919
112
Worldwide Fleet Support
Boeing Regional Representatives
China
113
BBJ 777
Heights, lengths, wingspan
73.9m
(242 ft 4 in)
63.73 m
(209 ft 1 in)
64.8 m
(212 ft 7 in)
64.8 m
(212 ft 7 in)
114
Operators
Hanoi, Vietnam
Operators
BBJ MAX 8
Characteristics
Weights
Max Takeoff 181,200 lb 82,191 kg
Max Landing 152,800 lb 69,309 kg
Max Zero Fuel 145,400 lb 65,952 kg
Operating Empty 110,000 lb 49,895 kg
Interior Allowance 18,000 lb 8,165 kg
Cabin
Length 98 ft 6 in 30.02 m
Width 11 ft 7 in 3.53 m
Height 7 ft 1 in 2.16 m
Cabin Area 1,025 ft2 95.23 m2
Cargo
Volume 713 ft3 20.2 m3
Fuel
Capacity 10,420 gal 39,444 L
Range
8 Passengers 6,555 nmi 12,140 km
LEAP-1B engines.
Range with NBAA reserves.
Preliminary data.
Characteristics
BBJ MAX 8
Operators
Bernhard Prokop
Accountable Manager
Phone: +43 1 532 21 69
E-mail: bernhard.prokop@artaviation.com
Rob Adsett
Director of Maintenance
Phone: 1-682-831-0055
E-mail: roba@atxas.com
117
Operators
Boeing Executive
Flight Operations Michael G. Wuebbling
BBJ - YG001, YG035 & YG036 Maintenance Manager
Phone: 1-219-977-4933
Mobile: 1-219-308-3971
Fax: 1-219-944-3725
E-mail: michael.g.wuebbling@boeing.com
Mark A. Jackson
Chief Pilot
Phone: 1-219-977-4905
Fax: 1-219-944-3725
E-mail: mark.a.jackson2@boeing.com
118
Operators
Doug Beckham
Director of Operations
Phone: +44 778 525 0965
E-mail: doug.beckham@gmail.com
747-400 VIPs
RM167/A6-HRM
RM168/A6-MMM Victor Ravi
RM852/A6-GGP Director of Engineering
RT102/A6-COM and Maintenance
Phone: +971 4 208 1300
Fax: +971 4 224 4622
Mobile: +971 5 045 08297
E-mail: ravi@daw.ae
119
Operators
Al Sichlinger
Aviation Manager
Phone: 1-208-676-0134
Mobile: 1-208-699-2273
E-mail: alsichl@intermaxnetworks.com
Fertitta Enterprises Ron Ray
F & L Aviation Managing Director of Aviation
BBJ - YG031 (Director of Flight)
Phone: 1-954-647-8603
E-mail: ronray2001@aol.com
Victor Tataseo
Director of Maintenance
Phone: 1-702-461-6501
E-mail: vtataseo@cox.net
120
Operators
121
Operators
Patrick Schonenberger
Deputy Director Flight Operations
Phone: +41 58 158 8600
Fax: +41 58 158 8615
E-mail: Patrick.schoenenberger@jetaviation.ch
Martin Eibicht
Director of Technical Services
Phone: +41 58 158 8740
Fax: +41 58 158 8745
E-mail: martin.eibicht@jetaviation.ch
122
Operators
Kevin Tumilty
Training Manager
Phone: +41 61 325 20 20
E-mail: kevin.tumilty@gmail.com
Richard McMillon
Manager of Fleet Reliablity
Phone: 1-702-692-2272
Mobile: 1-702-234-2602
Fax: 1-702-597-9653
E-mail: rmcmillon@mgmresorts.com
Khaled Al Hussein
Director of Maintenance
Mobile: +966507014735
E-mail: Kalhussein@nasjet.com
Michael Rupe
Director of Maintenance
Mobile: +65 (8127) 9306
E-mail: michael.rupe@orientglobal.com
124
Operators
Jerome Franier
Commercial Director
Phone: +356 2778 1559 Ext 255
Mobile: +44 7879 118 775
E-mail: jfranier@privajet.com
125
Operators
William Beard
Director of Maintenance
Phone: 1-702-233-1737
Fax: 1-702-233-1580
Mobile: 1-949-300-8182
E-mail: gexopr@gmail.com
Doug Wilke
Director of Maintenance
Phone: 1-702-414-5002
Mobile: 1-702-545-7340
E-mail: doug.wilke@venetian.com
126
Operators
127
BBJ 787
Heights, lengths, wingspan
BBJ 787-8
BBJ 787-9 16.3m
(53 ft 4 in)
16.9m
(55 ft 8 in)
62.8m
(206 ft 1 in)
56.7 m
(186 ft 1 in)
62.1 m
(203 ft 8 in)
60.1 m
(197 ft 4 in)
128
BBJ 777
Heights, lengths, wingspan
73.9m
(242 ft 4 in)
63.73 m
(209 ft 1 in)
64.8 m
(212 ft 7 in)
64.8 m
(212 ft 7 in)
129
BBJ 747-8
Heights, lengths, wingspan
BBJ 747-8
19.5m
(64 ft 2 in)
76.4m
(250 ft 8 in)
68.5 m
(224 ft 7 in)
130
BBJ MAX
Heights, lengths, wingspan
BBJ MAX 8
BBJ MAX 9
12.5m
(41 ft 2 in)
42.1m
(138 ft 2 in)
39.5m
(129 ft 6 in)
35.91 m
(117 ft 10 in)
131
BBJ Family
Heights, lengths, wingspan
BBJ/BBJC
BBJ 2
BBJ 3
12.5m
(41 ft 2 in)
42.11m
(138 ft 2 in)
39.51m
(129 ft 6 in)
33.61m
(110 ft 4 in)
35.91 m
(117 ft 10 in)
132
About the
Photographer
longbachnguyen.com
For More Information
Phone: 1-206-662-4300
Fax: 1-206-662-4330
E-mail: business.jets@boeing.com
Web: www.boeing.com/bbj